Jersey Strong Gym

Old Bridge, 2685 County Rd 516, Old Bridge, NJ 08857 | ★ 4.4 (459 Review)

📞 +1 732-952-8999

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Gym Fitness center Indoor cycling Personal trainer Physical fitness program Pilates studio Yoga studio

About the Club

Opportunity knocked on Jersey Strong's door in early-2019, as a large privately owned health club in Old Bridge, New Jersey was about to shut its doors. The Roma Family came to its owners, and Jersey Strong Old Bridge was born in August 2019. Though the club had a membership base in place and Jersey Strong staff moved over immediately, it still wasn’t quite “JERSEY STRONG”. That was until a 1.5 million dollar renovation swept through in the fall of 2019 and transformed Jersey Strong Old Bridge into a stylish, brand new Jersey Strong location. It’s located on Route 516 in Old Bridge, just off Route 9 and a stones throw away from their East Brunswick club.

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 Jersey Strong Gym
 Jersey Strong Gym
 Jersey Strong Gym
 Jersey Strong Gym

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Reviews

Mia Marie RM

★ 1

At this gym, the cleaning staff works hard to keep things clean. I wish I could say the same about the equipment. I have seen a stepper in the same place for the past four days. Equipment is often left scattered and weights on the racks with no one to clean it up. Unfortunately, some members are not very thoughtful when utilizing equipment. Management does not hire enough people to keep things tidy. They also charge you if somebody walks in behind you during the early entry hours. Yes, you will be charged if you allow somebody to walk in behind you, which puts members in a difficult Position with other members revoking their entry. When terms and conditions are updated, The only way of knowing this is via email. If you have a busy work week and failed to check your emails then oh well, your access will be revoked.The club owners are very thoughtless and have no customer loyalty. Emails surrounding these issues or never responded to. Check your app for monthly charges because I’ve been overcharged three times.

Source: Google

Deron Dugan

★ 5

Great gym. Great customer service too - shoutout to Nick behind the front desk. That man deserves a raise!

Source: Google

Kelly Burroughs

★ 2

I have been member of Jersey strong for several years. I have been coming to this location for about 1 year. One of the biggest perks of this gym, for me, is the large women’s only area that they offer. Unfortunately, that area is completely disgusting and dirty. I can confirm that it has not been cleaned in weeks. On 8/24/25 i entered the women’s only gym and found SEVERAL (over 8) dead bees on the ground, in the women’s area. On 9/15/25, the dead bee carcasses were still there. On top of the fact that the women’s area is completely neglected altogether? I expect it to be cleaned regularly. This is unacceptable.

Source: Google

paul paul

★ 5

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Christopher Tran

★ 2

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Ahsen Khan

★ 1

Have the nerve to call me repeatedly to join their club after applying for just a day pass but won’t bother to answer our calls for any questions i might have, what a joke! don’t bother signing up here

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Michael Small

★ 4

These hours of operation are ridiculously good

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Kaitlyn Radick

★ 1

$100 cancellation fee as a heads up. Nobody ever answers the phone either. Awful way to treat members. 👍🏻

Source: Google

Krystal Stucy

★ 5

I am normally very self conscious at the gym. I started out at planet fitness and didn't have a great experience. When I went into Jersey strong for a tour the general manager, Kenny, was super nice and very knowledgeable about my medical conditions and what I could and could not do. He got me set up with membership and personal training the next day. He set me up with my trainer, Jenny, who's absolutely amazing! She is also very knowledgeable about what I can and cannot do. Every time I go in during staffed hours the staff are always very nice and willing to help. I also really like that they have a women's only section of the gym for the women that don't feel comfortable excersising with men.

Source: Google

Peter Mellios

★ 5

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Drusilla Appiah-kubi

★ 1

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jonathan

★ 5

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SongsandSayings Annette

★ 1

I signed up in Old Bridge a year ago and made sure I asked about there other locations as I was thinking of moving. They told me no problem they had locations all over. They have no closed several and only have a few left which is not by where I live so I called to cancel and they still charged me the cancellation fee. It is not MY problem they closed down locations in south jersey and they REFUSED to refund my $100. DO NOT JOIN JERSEY STRONG. Customer service is horrendous

Source: Google

Samantha Elise

★ 3

I’ve been going here for about 2 years now. I do love the fact that it’s so close to home and it’s 24hours. I would give this place 5 stars if it were cleaner. The machines are dusty and the bathroom is always dirty when I go. I deal with it because I do love the amount of free weights they have and the women’s only section is a plus. I’m used to this place but they could really use a better cleaning person. And it wouldn’t hurt the staff at the front desk to greet members when they come in … but hey you get what you pay for

Source: Google

noelle khalil

★ 4

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H B

★ 1

Contacted corporate and still haven't heard anything back about a worker trying to go hands on with me outside in the parking lot.

Source: Google

Lynette Martinow

★ 2

*Updated review*

After waiting an hour for service, I was informed that I couldn't cancel payments until my contract ended and was given a number to call to place my request. Two weeks later, Dave confronted me about my first review. He explained that he lacked the authority to access my account, unlike the person who came in an hour later.

This makes me question Jersey Strong's staffing decisions: if you claim to have helpful staff available at 8 am, why assign a team member with limited abilities/authority to work at 8 am as they cannot handle various customer inquiries?

Advice to Jersey Strong Staff: Even if you are not able to help a customer due to your limited access, digging deeper and showing you care to keep the relationship, goes a long way.

This proactive approach might have prevented my initial review.
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First review:
Disappointing Experience at Jersey Strong Old Bridge

I visited Jersey Strong Old Bridge at 8:05 am to cancel my SHIFT class membership due to unforeseen life changes. Unfortunately, my experience was marred by poor customer service and deceitful practices.

After waiting 10 minutes for assistance, Representative Dave informed me that he couldn't help me and that I had to wait until 9 am for another representative. This was frustrating, but what followed was even more alarming.

The trainer I had signed up for, listed on the app, no longer works at the gym - and has been gone for weeks. Using her name to attract customers is misleading and dishonest.

The combination of unhelpful staff, inaccurate information, and lack of transparency raises serious concerns about Jersey Strong's customer service and integrity.

If you're considering joining a gym, I would caution against this one due to their questionable business practices.

Rating: 1/5 stars

Would not recommend.

Source: Google

Cristina Guarino

★ 1

I originally wrote a glowing review of this place, but it was really about my trainer, who has helped me make a ton of progress. She was easily the best trainer there and a sole reason so many people attended their overpriced SHIFT classes (which are not included in the membership).

Unfortunately, the management here very unprofessionally fired my trainer IN THE MIDDLE OF MY PAID SESSION. We were 10 minutes into the 30 minutes I paid for when they pulled her aside and let her go. I have never experienced anything like it and let the front desk know I wanted to cancel my sessions on the spot.

Aside from the unprofessional management, the gym leaves a lot to be desired. It's dirty, they use vinegar in place of real disinfecting solution to save money, the music/wifi is always out, and they take forever to replace broken equipment. The room the SHIFT classes are held in is filthy and there are clumps of hair the size of my cat collected in the corners, where they clearly don't clean.

In addition, they use shady practices to get people signed up. They advertise a free trial to get you in the door, only to then tell you that if you take the free trial (instead of signing up on the spot), you'll lose access to a better deal on the monthly membership dues. Then, as part of their sign up process, they give you a "body scan" session where they weigh you and shame you into a personal training package based on your weight, body fat percentage, etc. I am 34 and the person who signed me up (also the person who so unprofessionally fired my trainer mid-session, Brian), told me that he was surprised I wasn't on heart/cholesterol medication based on my numbers as a part of his sales pitch.

They even screw over the trainers: there's a new policy that if less than 5 people show up for a SHIFT class, the trainer doesn't get paid for their time teaching that class. Is that even legal? It's no wonder so many of the best trainers there are leaving in droves.

I was happy with this place at first but it has quickly gone downhill. After seeing how they treat both their paying customers and the trainers who bust their asses for them, I won't be back. Save your money and go somewhere else, where you won't be hundreds of dollars out on your training package after they fire your trainer with zero warning in the middle of your workout.

Source: Google

Nicole H

★ 1

Do yourself a favor and read the many Better Business Bureau complaints against this gym before you sign up for anything.

Source: Google

Danielle Thierry

★ 5

Donna ( Zumba), Lonna ( Centergy) , and Samantha ( Power) are great instructors.

Source: Google

Kim Blanda

★ 5

Just want to say that Donna is an excellent Zumba instructor, & makes the class so much fun- the hour goes by quickly, & I actually look forward to going!! :)

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mark vetrini

★ 4

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Stephanie Pappacoda

★ 5

I love this gym. I’ve been a member of several gyms over the years, this one is the most comfortable and enjoyable. This is due to my amazing Zumba instructor, Donna. She brings the best out of people. Donna is always encouraging and has helped me on my fitness journey. I am so happy to have met Donna because she made me fall in love with exercise and getting fit.

Source: Google

Toni Ann Ellis

★ 5

Donna's zumba class on Thursday at 7 is great. So much fun dancing with her.

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Colleen Sommo

★ 5

Thank you to Donna for being a 5 star zumba instructor every single time! She puts a lot into her class and all the members feel it.

Source: Google

Angela Hilse

★ 5

Thanks to the most amazing Zumba Instructor Donna I travel to Old Bridge on Thursday nights for ZUMBA! Donna has so much energy and her class is more of a BIG Dance party than anything else! I could be having the worst day but as soon as I enter her class all is well with the world!

Source: Google

nick simpson

★ 2

The neighborhood people that go here are nice and laid back. Brief list of pros and cons:
Pros:
1. A good array of equipment to work with to focus on whatever muscle you’re working on.
2. Open 24 hours
3. There’s usually always the price of equipment you’re looking for available.

Cons:
1. I know you sign the contract with an early termination fee of $100. But there’s no consumer protection to break that contract if the maintenance fee you pay is not going to the actual maintenance of the club, rather just an extra bonus to whoever because it’s an industry standard to charge it. Look at the locker doors missing in the men’s locker room and equipment breaks often. It is repaired within a week or so. But still, equipment shouldn't be down for repair consistently.
2. Micro purchases incentivized with lack of convenience. The water fountain for example, you have to turn the head of it to fill your water bottle which takes awhile. & the water tastes a little weird. Or you could always buy a water bottle every time you go. Lol it’s a little bit of a ripoff.
3. I tend to shower at the gym after a workout so I can go to work after - just a personal preference. But the showers are pretty small and it’s impossible put your own shampoo and wash in them. Also, they’ve been times where the curtains get cruddy and not cared for.
4. The manager who signed me up - while a really nice guy, had a classic car-salesman vibe about him. Always has a mitigating factor for the areas I saw an issue with after signing up. For example, he mentioned a study without reference that showed showing after a workout is not good for muscle growth. Lol in-fact, I can see a correlation between how unappealing the showers are in Jersey strong old bridge and East Brunswick with that bogus study haha. And for the $100 early termination fee… “if you don’t plan on quitting and put your health first, that’s not an issue for 2 years.” Well if there’s a better quality gym nearby and an implied contract of cleanliness with basic maintenance that’s not honored, it should be waved. As well as the maintenance fees that we don’t feel the difference on. Maybe a poster board in the front to show how the money was spend every 6 months would get more trust back with the members.
5. There’s no way for them to opt you out of all sales calls / texts at sign up. I was getting messages by a personal trainer to set up an appointment for what?? To upsell. Let me just click or respond no and stop the upselling.
6. It’s hard to find plates because they're scattered around the gym. Part of maintaining the club should be somebody organize them, or hold the other members more accountable.

Because the cons outweigh the pros, I’d like the $100 fee waived for early termination based on quality. But I don’t expect that to happen. If I do, I’ll definitely add that in at a later date.

Source: Google

Anjali Nair

★ 5

I take the Centergy class with Lonna Barrett, and she teaches very good, Lonna takes time to explain the forms which will be done in the class, that helps to do smooth transitions with each exercise, thank you Lonna

Source: Google

Mary DeHart

★ 5

Lonna Barrett is an amazing instructor. I have taken her centergy class in several locations and she is a great motivator and teacher . She blends the zen of yoga with the intensity and sweat of centergy to achieve a perfect balance! Wish there were more evening centergy/ yoga classes!

Source: Google

Sharon Balsamo

★ 5

Jen conway is an awesome Power instructor and very motivating

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michelle roman

★ 5

Loving Jessica's Barre class on Wednesdays at Old Bridge location. She definitely works all muscles, especially your core!!!

Source: Google

Rosie Figueroa

★ 5

Donna GroupFitness, you're my Número1*** Zumba Instructor @Jersey Strong. Your classes are always with so much high energy, love the choreography, love the interaction while dancing with the girls!! Your teaching Style and Zumba skills are Superb. Wonderful Zumba experience which I look forward to every week. You're the reason that I tag along to JS, always looking forward to seeing you and my friends. You bring everybody together every single time. You're truly a Master-Zumba, and I'm so happy to have you. THE BEST ZUMBA INSTRUCTOR IN TOWN!! ❤ ahh, and you deserve Mucho 🫰💸💃💃💃

Source: Google

Jason Rodriguez

★ 1

fix the dang machines, it can’t be that hard come on.

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Oleg “Xorosho”

★ 5

They do not have many options for seniors

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Amit Sawant

★ 1

Avoid

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Zach Crosby

★ 5

Best gym in the area. Employees/ownership are extremely friendly and understanding. Was only around for about a week due to military service and they worked with me to have me workout without breaking the bank. Clean building, great and all equipment you’d possibly need.

Source: Google

Mike Meketen

★ 5

Great facilities and great team! I just started my membership and received an awesome InBody Scan to help me assess my current level of fitness. I’m working with a very knowledgeable and motivating person trainer (Chris). The one-on-one training helps so much more than just showing up and pushing through exercises the wrong way. I’m looking forward to comparing results over the next few months and years. Thanks Jersey Strong!

Update: It’s been over three months since I joined and I’m loving it! I’ve seen real progress and feel great. Having Christopher David as my personal trainer has been amazing on so many levels. His expertise helped me to focus on specific areas of the body, choose an effective routine to work those areas, and perform those exercises properly. We even added boxing into the routine (at my request). Thanks Chris and thanks Jersey Strong!

Update: It’s been six months since I’ve joined and I’m feeling great. Again, I’ve seen real progress. Although my trainer (Chris) moved on to bigger and better things, my new trainer (Juan) is really knowledgeable and truly enhances my Jersey Strong experience. Another great benefit is the yoga classes. Kristen McIntyre teaches yoga on Thursdays at Old Bridge and is the high point of my Jersey Strong week. When she can’t make it, Mike is the guest instructor. At 70 years old, he is truly amazing and motivating to a broken old 55 year old like me. All of these instructors are inspirational and make me want to do more, get stronger, get healthier, and just be better at everything I do. Thanks Jersey Strong team!

Source: Google

Corey Fernandez

★ 1

Signed and agreed to $30 a month and I see my next payments are $95 a month???? Contract buyout $800+ something clearly wasn’t communicated when I signed up and I’ll be taking further action to clarify amongst paying my $100 cancellation fee

Source: Google

Thomas Musso

★ 1

Terrible customer service. My friend has a membership and was given a referral for a free month for a guest. I took him up on the offer and was going to visit the gym for the first time. When I get there I had to wait for a walkthrough of the gym, not bad but so many treadmills, for what? While waiting for the guy to walk me through I asked the front desk lady how much a membership was a month and she had no clue 😂. After the tour this guy brings me in his office shows me a booklet and then shows me the prices wanting me to make a decision right then and there. I haven’t even been in this gym for 10 mins and wasn’t allowed to try out the equipment for a day or anything so I just walked out. 30 day free trial is a free trial, I should’ve been able to at least workout for the first day before trying to grab money out of me. It’s a gym…..nothing special

Source: Google

saar sachdev

★ 1

This place is totally unprofessional and not what I expected, talked to the person Dave on the phone sounded nice but turned out to be a bitter and rude man. I said I wanted to wait a little bit and he was pushing rates were low but I declined, he kicked me out threw my id at me and told me and my dad are not welcomed here! Very disappointed and taking my business somewhere else with better rates.

Source: Google

Anastasiia Peshkova

★ 1

The biggest disappointment. I try to refund my money for more than 2 months.

The worst experience in my life. I’ve tried Shift: no personalization at all. Just printed me a list with general information about a nutrition. Coach was extremely rude. No explanation about exercises, just video on the screen absolutely similar for everyone.

Source: Google

Todd Apon

★ 1

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Alex Martinez

★ 1

My husband and I joined the old bridge location august 2023 and they had us schedule a free personal session which we completed and when they talked to us about prices they NEVER mentioned that it was a signed contract when I tried to cancel it due to financial reasons they tell us that there is No way to cancel the contract unless your disabled or an injury and that they never have seen anyone cancel there contract. We’ve been paying for training sessions and we have not gotten one session out of it so I’m basically throwing $160 a month AWAY! I love the gym atmosphere but the way the gym is ran isn’t fair and I feel like there just after your money, no one will listen to you I feel like I’m going around in circles and it has gotten to the point that I’ve gotten my bank involved as well. If I can’t get this resolved idk what to do I’m even considering leaving jersey strong for this reason I don’t want to but I don’t want to keep throwing money away.

Source: Google

bAq Cyanide

★ 1

The staff is really rude and wasn’t helpful at all. I cancelled my membership was told that I’ll receive the refund in 3 business days. It’s been over 5 months and still waiting for my refund. Every time I call them and ask them about it all they say is it’s coming and making excuses.

Source: Google

Fahad Ahmed

★ 5

Great atmosphere and very neat space! I just started my membership and the gym has everything that I am looking for in terms or equipment and weight. David, who helped us register is very friendly and has extensive experience in his domain. The gym offers free classes with any membership you choose to join. I’m looking forward to developing myself physically and making steps towards reaching my fitness goals at Jersey Strong.

Source: Google

L. Saunders

★ 5

Long overdue but it’s important that I call out my time spent working with Amanda F as my trainer! I worked with Amanda consistently for about 2 years. She’s knowledgeable, a consistent motivator, creates individualized programs, and an absolute gem to be around! We always shared a good laugh and it made me look forward to each session even the hard days. No regrets! After about 10 months working with Amanda I found out I was pregnant and was unsure if I could coue training. Under my midwife’s caree
I was made aware of the benefits a regular workout regimen could have during pregnancy (especially in my journey to avoid C-section ). Amanda altered my routine as my pregnancy progressed with exercises that were appropriate for each trimester. I waddled in every week and left with a burst of energy feeling empowered and strong after each session. During pregnancy, I developed gestational diabetes. I was able to keep it controlled with diet and exercise and avoid medication which was important to me for my birth plan. I delivered a healthy baby boy without additional complications and returned to the gym after I was medically cleared. I also developed tenosynovitis in both wrist thumbs which impacted my grip strength postpartum. I was completely frustrated with my injury because I wanted to train but holding dumbbells and kettlebells some days was hard! Amanda remained patient with me and got creative with my exercises to make sure I was able to reach my goals without pain. No matter the obstacle Amanda rose to the occasion to stick with me which was great not only for my physical health but also my mental health. I always felt supported throughout everything. All of the trainers I got to know in passing at Jersey Strong were great but Amanda is chefs kiss!

Source: Google

Marium Baig

★ 5

I'm a member of Jersey Strong, and it's been an incredible experience. The facilities are top-notch, with a wide range of equipment suitable for all fitness levels. The staff is always friendly and helpful, making the atmosphere welcoming. The classes they offer are diverse and engaging, adding variety to my workout routine. Additionally, the cleanliness and hygiene standards are consistently maintained. Overall, Jersey Strong is my go-to place for staying fit and healthy.

Source: Google

Mike

★ 5

Staff overall are very friendly and supportive. I have personally been working out with Amanda F. for personal training and she's kept me honest to my goals and pushed me to continue to get better. It's been a year long journey so far and I can say I have no regrets.

Source: Google

Sarah S

★ 5

I have tried so many different avenues to lose weight, and the SHIFT classes at Jersey Strong is the longest program I have ever stayed accountable for. Amanda is the reason I go back for those classes and the reason why I felt so welcome and comfortable there. She makes the workouts fun and is incredibly knowledgeable and helpful. She's an absolute gem!

Source: Google

Teresa Saputo

★ 5

Amanda is an amazing trainer she really knows how to create a workout that is fit for you and she is really fun to work with .

Source: Google

HappyJac

★ 5

I’ve been taking the SHIFT class with Amanda Farina for almost 4 months and am stronger and can do more than I ever thought possible! The class is so fun and Amanda does a great job at modifying work outs to be harder or more attainable for each of us depending on where we are at our journey. Every time I leave class I am so proud of myself and what I am able to accomplish. I’ve never had so much fun getting my butt kicked lol I could not recommend SHIFT or Amanda more !! Best decision of 2023.

Source: Google

Chinal Patel

★ 5

I have been attending personal training with Amanda Farina for a few months. She is amazing trainer with positive energy who understands and helps meet my personal fitness goals!

Source: Google

David Tedesco

★ 5

Great gym! Always clean and the machines are pretty up to date. Seems like everyone has good gym etiquette too! Amanda has been a fantastic trainer to work with also! Overall, I recommend joining!

Source: Google

Peter Chantsev

★ 1

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Deepti Virdi

★ 5

I have been training with Amanda for over a year now; she has a remarkable passion for fitness. She is experienced, encouraging, understanding and funny! Training with Amanda has motivated me to keep coming back and the results I am seeing are amazing!

Source: Google

Donna Sorice

★ 5

Great experience, staff could not have been nicer. Thank you to Joe, Chris and Chris for all their incredible help

Source: Google

Donna Drury

★ 5

The gym was nice and clean. Looks to be nicely kept up. Joe was wonderful to have a consultation with and Amanda seems to be a very knowledgeable personal trainer.

Source: Google

Christina Greaney

★ 5

Great staff, always friendly and willing to help or answer any questions. Great place to workout, plenty of equipment and options for exercise.

Source: Google

EJ Rifkin

★ 5

Looking forward to this journey back to health!

Source: Google

kavita godhwani

★ 1

The biggest problem with the gym is that they offer very minimal classes. Lots of gyms have 7:30 or even 8am classes to get a work out in before work but this gym offers none. Need more classes before and after work.

Source: Google

Kianna Caballero

★ 5

Dave was so helpful when signing up. I love the gym; it’s huge, clean, and have a lot of options in machines to use. They also have a women only section which is a huge benefit, but the seller is the gym is 24/7. Love this gym.

Source: Google

mp Paracha

★ 5

Been visited different gym in jersey but jersey strong has this very cool vibe for workout huge area for workout n amazing staff.

Source: Google

Joe Faccone

★ 5

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Julia Mikucki

★ 5

Nice clean environment

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Rose Elgayar

★ 5

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Jennifer Garofalo

★ 5

Great pricing! Staff is friendly and helpful. Plenty of cardio, classes, and equipment.

Source: Google

maureen semenza

★ 2

The staff is really friendly, its a massive gym with so much potential. Its better than the East Brunswick location but the machines still suck. I told the staff the the seated hamstring curl was broken, that the pin didnt lock. They said that its been broken and they don’t know what to tell me as its been broken and they keep putting out of order signs on it but it doesnt get fixed. Not really sure where the $44 bucks a month the gyms getting paid if its not used for updating machines. I literally need to go to a different location in order to hit hamstrings.

Source: Google

Brandon DeMattico

★ 5

Great atmosphere, very nice staff. So far after joining I got my free body scan and Joe broke it down with me which was really helpful. They have a lot of knowledge and taught me helpful tips in our first session together.

Source: Google

Dom A

★ 5

Dave is a great guy, the gym is always clean and friendly staff

Source: Google

Nadine Howard

★ 5

Very helpful and friendly staff. Recently switched to this gym because on the cleanliness and also equipment is always working.

Source: Google

Anna Walus

★ 4

Quick and easy on-boarding experience.

Source: Google

Lauren Marcello

★ 5

The classes at Jersey Strong are a great way to change up the normal workout routine. Each coach is incredibly knowledgeable and is willing to work with you to reach your goals. Alongside that, the availability of the classes is great because it provides an opportunity for everyone to try them.

Source: Google

Jennifer Herring

★ 5

Just signed up. I'm very out of shape and can't do all the activities, but the trainers are great at adjusting things for me. Everyone is very friendly and supportive. Facility is very clean.

Source: Google

Marc Leotta

★ 5

Very big and extremely clean gym!

Source: Google

Jasper Lin

★ 5

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Alessandro Pogorzhelsky

★ 1

they will give you charges you were not supposed to be charged with, curse you out, hang up, and ignore your calls. stay away from this gym!

Source: Google

Bronwyn Shaughnessy

★ 5

Beautiful, clean gym with lots of classes and equipment. Women only area. David at 516 location was very nice and helpful in signing me up with a membership that fit my needs.

Source: Google

Jonathan N

★ 5

Awesome gym! Great staff!

Source: Google

Yaroslav Kryshtof

★ 5

Great place for work out.

Source: Google

Daryll Munoz

★ 5

Genelle is an outstanding trainer who I had the pleasure of working out with the past couple of months. She is a professional at her job and truly cares about her clients and their goals. I’ve learned a lot under her instruction. Thanks Genelle!

Source: Google

Julie Kuck

★ 5

Had a very good experience speaking with David! He made me feel very comfortable & he’s very knowledgeable, happy to be back at the gym!

Source: Google

Mike Maiello

★ 5

Great gym. Very clean. Amazing staff which are easy to talk to and know what they are talking about. Definitely recommend it.

Source: Google

Kewal Patel

★ 5

Perfect place to work out in New jersey. Great locations, best equipment.

Source: Google

Carly Fuchs

★ 1

Horrible . I have only been there a couple times . The crowd that goes there is noisy and not respectful . I wanted to cancel they are trying to charge me a cancellation fee when I asked about this when I signed up they said there would be no fee. Go to another gym do not waste your time

Source: Google

J Lyl

★ 5

Great gym amazing staff

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Archie Wong

★ 4

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Terry Gomes

★ 5

5+ STARS!!! I have been attending personal training with Amanda Farina for a few months now. She is a wonderful and talented trainer. She has a positive attitude, is flexible with her schedule and introduces new workouts which work closely with your personal fitness goals. I highly recommend her if you want to enjoy time at the gym and see results!

Source: Google

Sarah Amador

★ 5

Such a nice gym and love how they have a women’s only section!

Source: Google

Sergey Seviev

★ 5

Great gym. Friendly staff

Source: Google

rafael suarez

★ 2

Now we have, the leg extension and the OHP Machine out of order. We also have the pad on the Pec Deck ripped for several months. It's starting to be like my old gym Esporta Fitness which had numerous treadmill out of service for months. If this keeps up, I cancelled my membership and go elsewhere

Source: Google

Ana C Amato

★ 1

STAY AWAY!!!!!!!!
I will never again recommend this gym or another that charges to cancel membership! In the midst of terrible family turmoil, where there was depression, unemployment and even a stroke, there was no money even for necessities. I contacted Jersey Strong many times asking them to cancel the membership and BEGGED them not to charge me the cancelation fee, but all in vain. Unfortunately, things happen in life without us being prepared. No one wants to go through difficulties and when the moment arrives, it becomes difficult to deal with. STAY AWAY FROM GYMS LIKE THIS!! We never know what tomorrow will bring.

Source: Google

Winson

★ 2

Wanted to come in for their 21 day trial since my gf joined the week prior. Instead they use it as a bait and switch to purchase a membership and when I insisted I wanted to try the gym first, I get a "see ya later" and denied a trial.

Source: Google

Ted Koczon

★ 5

Great gym ! Tons of equipment and always clean .

Source: Google

Androy Charles

★ 3

Seems like a great facility but definitely money hungry. Stopped in for a trial ended up having a 20 minute conversation about joining the gym. Totally disregarding my time to without. You’re not given the opportunity to feel out the place like most gyms do. They want you to sign up first day before you without and in a case you don’t they make it more expensive to lure you into signing up the first day. As I said looks a like great facility but this is a money thing not a health and fitness thing thing so . Reminds me of TKO kickboxing.

Source: Google

Viewz

★ 1

After being a member of Jersey strong for almost 4 years, I recently moved from freehold to old bridge. Since the move I’ve been going to the old bridge jersey strong at nights scanning in like normal, perfectly fine. Today I came into the gym and as soon as I set my bag down the person working out next to me approached me. He asked me if I had a membership for the gym and I said yes. He then asked me to come to the desk to the desk with him. Now assuming this guy works here even tho he wasn’t in uniform, just in normal gym clothes. He then told me my membership doesn’t apply to this gym and that I had to transfer to said gym via online also costing $25. I had no problem with doing so but then I asked if I would still be able to workout today and he said “no” with no real reasoning. I then also asked if there was a day pass available and the answer to that was also no. Never have I heard of a gym that doesn’t have a day pass. Let alone not allow one of their members to workout. I’ve been to multiple other locations and scanned in with the same bar code with no problem. Jersey strong itself is a horrible gym that doesn’t cater to their dedicated members, but this one in particular has to be the worst.

Source: Google

Joseph S

★ 1

Asked specifically about cancellation fees when i signed up on a month to month and was told there are none. Cancelling due to a relocation now and they are trying to charge me $106 to end my membership. This place is just another gym that is a complete and utter swamp of humanity

Source: Google

Tâm Trinh

★ 5

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Vincenza Versacio

★ 3

It's a great place to work out. Personal training was not for me. I felt like no one understood that when you go into a gym you can’t start off with a 20 pound weight. You need to start small and work your way up. The classes are great. The equipment is very good and super nice employees.

Source: Google

nicole blanes

★ 1

the worst gym i’ve ever been to. I signed up for a membership about a month ago and they told me I had a free training session. I came in for the free session and Joe sat me down after and took advantage of me, telling me it would be $100/ a month but instead he signed me up for the $180/ month membership when that is not what I was told. He also told me the info I was signed was “a bunch of bullshit” and instead put in his own words what I was signing, failing to tell me that it was a 12 month contract and the contract cannot be broken. It’s sad that they take advantage like this of younger women & the staff is rude and nasty. I previously had a lifetime fitness membership and it was so much better by far with friendlier staff. I recommended those who look to join this gym to look at lifetime first. Those who join this gym, be aware of the “free session” that they give you … it’s a scam

Source: Google

Rob Stevens

★ 5

Overall an amazing experience at this gym!

Source: Google

Ray Diaz

★ 5

On Friday, April 28th my friend an I decided to take a Barre Class at the Jersey Strong in Old Bridge.

Jessica was the instructor who was very personable & extremely welcoming. She was very highly motivating and truly cares about her students. Her class was empowering, rewarding, and energizing!

Source: Google

Brian Blanes

★ 1

Awful gym. The people who work there are snakes who will lie to you to squeeze every penny out of you. They convinced my naive daughter to sign up for training sessions that cost $180 / mo and she doesn’t even have a job. Now they will not let her out and will not even work with her in any way. Stay away from this place!!

Source: Google

Israel Guzman

★ 5

Safe and clean

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Gabriel

★ 4

Bathrooms could be cleaner but other than that, it’s a great gym! Never too packed. I just finished my personal training contract with Steven and he was great. He pushed me at times where I thought I had no more gas in the tank but he believed in me. Thank you Steven for helping me achieving my fitness goals. I’ll definitely miss working out with him for sure. But I’m happy to say this is my favorite jersey strong gym here in old bridge.

Source: Google

Maria Soto

★ 5

I was glad to hear that Nolan is now at Jersey Strong. I’ve worked with him in the past, and he’s one of the best trainers that I’ve ever had.

Source: Google

Neha Bhandari

★ 1

I recently recieved the flyer in mail for the gym membership at jersey strong so went to enquire.. the representative showed the place around and explained the terms after which i said would let him know later but he was adamant on me to give a reply there itself and I in a way was forced to register on the spot . Now when i wanted to cancel my membership i was told that i need to pay 100$ as contract breaking fee since i cancelled the membership before a year. I was never told about this at the time of registration I was only told that i need to give 15 days notice which i did give and still was charged additional 51$ for the next month. after raising the issue with the support I dint get any response and the staff at the gym was most unresponsive and rude. The worst ever experience

Source: Google

Ashley Yanchuck

★ 5

I’ve been training with Amanda for about a year now. She’s wonderful in all aspects, from challenging you in your workouts yet respecting your limits, guiding you through your results, and being a friend and someone to call on whenever you have a question - not just during our sessions. She exhibits qualities of someone who takes so much pride in her work & you can tell she absolutely loves what she does. She always has a smile on her face & the ability to make anyone laugh. Amanda makes working out fun & anyone who has had the pleasure of working with her will agree!!

Source: Google

Sara Poole

★ 5

If you are looking for a personal trainer, or just want to take your fitness seriously, Amanda will help motivate and inspire you to be the best version of yourself. She’ll push you past what you think you can accomplish, and prove to you that you are stronger and more capable than you give yourself credit for. She has the ability to change your mindset to believe that you can crush your goals and overcome your obstacles.

Source: Google

stacey yanchuck

★ 5

Amanda is where it’s at! She pushes you to reach your fullest potential while cheering you on the whole time. It’s not just about the workout with Amanda. She develops your mental toughness as well as guides you to refine your eating habits. You don’t know how amazing you are until you train with Amanda!!

Source: Google

Renee Canny

★ 5

Amanda is the best trainer I’ve ever had. She’s fun and knowledgeable and makes me feel confident when I don’t necessarily have any. Honestly everyone needs an Amanda. Run now to sign with her. Don’t walk

Source: Google

Elena T

★ 5

Great quality place 👍

Source: Google

frank taliercio

★ 5

The gym is great everything is in place weights on the racks are always put back clean n helpful staff

Like mention one trainer who stood out for me
Alexa I think her last name is Rutigliano
She was so helpful getting me to achieve my goals

Source: Google

Ilya Koyfman

★ 5

Great local gym. Recommend

Source: Google

Stephanie Pikowski

★ 1

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T M

★ 5

Marianna is awesome. She’s motivating, encouraging, and inspiring. Thank you Marianna, you’ve set the tone for me to have great success. And that means more than you know.

Source: Google

Alexis Maranzano

★ 5

After working with trainer Marianna for a few weekly sessions, I feel like I'm getting somewhere, as before starting at Jersey Strong I had little direction and less understanding of how to properly and safely work out. Marianna has been patient with me while also slowly nudging me out of my comfort zone to expand what I thought I could do. I wouldn't have it any other way and I'm grateful to have her as my trainer!

The gym is always clean and the staff are friendly. Plenty of different machines to work with and a women's only section for those of us wanting a quieter space to do our thing.

Source: Google

PATEL SURESHBHAI

★ 1

They are not good for how to talk with customer

Source: Google

Richard D

★ 5

Been going here on and off for a few years, but really started to be consistent when I signed up for PT. Genelle is awesome! All the staff are very friendly and supportive. Gotta deal with high schoolers at peak hours, but that's pretty much anywhere. Awesome place!

Source: Google

Andrew Bassily

★ 4

Good gym but the music stops playing at 9pm and it kinda bums me out

Source: Google

Robin Parnell

★ 5

Tami is absolutely amazing. She is a 'Rockstar' instructor. If you are looking for a premier class that is challenging and with someone who is passionate and experienced, she's the ONE!

Source: Google

Charnell Fiedler

★ 5

My daughter and I have been going to weekly training appointments with Brooke and she is amazing! She has designed a work out that my daughter and I can both achieve but feel challenged every week. Brooke is so upbeat and encouraging during our workouts, and makes it fun.

Source: Google

Vishal Patel

★ 5

I tried everything. I tried all gyms online classes and doing it by my own. But it wasn’t until I start working with personal trainer Genelle Schin @ Jersey strong old bridge that I saw my body change. When I enter in to Oldbridge location everything is so friendly fells like they know me since long time. They all treat me like family. With in three months I lost 45 pounds. Big thank you to my friend joe and Genelle they are the best. 😀😀♥️

Source: Google

J. M

★ 4

Location is never to packed when I go. Equipment is in good shape. 24 hours is added plus and some food choices close if hungry nearby. Downside is the radio station they play isn't great.

Source: Google

Mela0143 0143 (Mela)

★ 1

Very rude staff

Source: Google

Chamique Bowen

★ 5

Tammy is the best instructor I have ever trained with. I leave her class feeling energized, pumped and motivated. Keep up the good work Tammy.

Source: Google

Ariel StJeanos

★ 5

The gym has become a big part of my life than ever before in the last two years. When the gyms closed down we all suddenly realized we may have taken gym access for granted. Coming back after the pandemic, some things had changed but some things also remained…including Donna’s zumba class. Our happy place! Our therapy! I am so grateful for Donna’s classes and the friends it has brought me! In each location she teaches, Manalapan, Freehold, Marlboro and Old Bridge it’s just another opportunity to have fun and dance with new friends!

Source: Google

Natalie O

★ 5

Love my gym and especially love Donna’s Zumba classes. She teaches in freehold, old bridge, manalapan and Marlboro and we can’t get enough of it. Love the mossa classes too!

Source: Google

Corey Kushnier

★ 5

This is by far the best gym in the area. I highly suggest signing up for a personal trainer. Amanda and Russell are the best. Really good at what they do, even better people.

Source: Google

Amandalynn Nieves

★ 5

Great gym, if you’re planning on signing up ask for Eugene he’s the best !

Source: Google

Jasmin K

★ 2

It seems that the AC is never turned on!!! It’s not too comfortable to workout in here I must admit.

Source: Google

Angelo Rodriguez

★ 5

Great staff everyone is is amazing

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Susan Powerman

★ 5

I switched over to this location a little over a month ago and have been training with Amanda. She is absolutely the best, I’m already seeing results. She is super nice, knowledgeable, and motivating. I really look forward to our work outs which is how I’ve been able to stay so consistent.

Source: Google

Diana C Cruz

★ 5

I always felt hesitant about signing up to a gym but joining JS was one of the best decisions I could've made. The gym is always clean and organized, staff is very welcoming. Love the fact that the gym has a separate section for personal training. I did sessions with Trainer Amanda, she's easy going, and super friendly which made me look forward to my workouts, I was able to see results both physically and mentally. Deff recommend !!!

Source: Google

Aashvi Patel

★ 5

Best gym!!!

Source: Google

Santina F

★ 5

I’ve been going to this gym for a few years now and I can say I’ve never had a bad experience there. The staff is awesome, they really do care about your fitness goals. My absolute favorite person is my trainer Amanda. I started training with her this year and it’s probably one of the best things I’ve done for myself. She’s hard core and might kill you a few times (Lol) but she really does care and always makes sure to push you past your limits and help create a healthier and stronger you. I’ve seen amazing results since training with her and I couldn’t be more excited to continue to get better and stronger.

Source: Google

Samantha Sanders

★ 5

I joined Jersey Strong several years ago with having no idea what to do. I started personal training and have been working with Amanda Farina for several months now. She is very knowledgeable and has helped me with my goals. She tailors each session to the client in order to individually help us reach our goals. I definitely recommend going to Amanda for personal training!

Source: Google

Joshua Chup

★ 5

Jersey strong is a awesome gym i would highly recommend...the trainers are nice ..The people are nice great equipment...affordable hobby if you are looking for a gym to go to look no further then JERSEY STRONG and the classes are really fun and very interactive.. jersey strong for life!!

Source: Google

Padraigh Gonzalez

★ 5

I loved this Gym/Business so much, but the signup & cancellation policy is as TERRIBLE as any other commercial gym/Business. If you sign up as HEAD of your plan and have others signup with you, i.e. your wife/child, etc. they don’t tell you when you cancel the plan “as the head” that everyone else must cancel individually.

The only Business I can think of that is similar but doesn’t follow this policy is cell phone providers.

Imagine signing up for a family plan and then when you cancel they inform you must have your paperwork done for each person. Like? I’m the person paying and the head of the plan if I say we’re done here. We’re done. But sadly this isn’t the case.

When you cancel your membership with this Jersey Strong Gym/Business you must

A. Get your agreement # (pretty much must come in physically and ask for it at the front desk, which is what I had to do)
B. Go to some random website and input your information & agreement # and then pay one last bill cycle.

*********C. Rinse & repeat this for each person who has signed up. It matters not that you have a family plan, or joined with a friend/family member.

So if you missed Step C. As I did because I was NEVER informed at ANY TIME that this would be the case. Since it’s not posted anywhere inside the gym, nor did it arise when I was cancelling as head of the plan and talked with the staff in person, that my wife (the person under the main head of the plan) must cancel on her own and jump through steps A. & B. again.

I want to make it clear the staff & gym treated me with respect & courtesy and I was able to accomplish my fitness goals. However I do think there is a major gap in the club’s policy in the above CANCELLATIONS. I find that this kind of behavior is very “anti-customer behavior” and “Not in Good Faith”.

I’ve spoken with ABC financial (the 3rd party company that handles billing) and they’ve said they can do nothing except collect $ from me and asked me to resolve it from the club. I owe roughly $200 past due as a result.

I called Jersey Strong OldBridge and spoke with Yani. He listened to my story and was empathetic, but sadly he does not have the authority to make any amends here. I had asked is there anyway he can resolve this/backdate cancellation for my wife’s account to match my own, but sadly, Yani is only able to follow the club’s policy and is powerless to right this obviously wrong situation. So I was informed by the club’s billing manager that I have to pay this $200+ outstanding balance.
And also it’s my fault that I missed step C and now I’ve gotta go and cancel my wife’s plan now. (So much for the customer is always right)

Again I think this policy from my perspective (a customer) is dishonest and really just another way to squeeze out billing from folks trying to make their lives better by going to a gym. I want folks to see this review and think twice when you signup here.

If you plan on being a member for life then hey you’re good. If you are weighing OTHER Gyms/Businesses then I do hope that my story about the cancellation and the way this club runs their business via their “policies” and not work with customers makes you think twice.

Source: Google

anthony milone

★ 5

I joined Jersey strong in July 2021 and decided to do personal training. It was then I met Amanda Farina. She is the best she brings a whole new meaning to personal training. She DOES NOT do the same cookie cutter workouts with all her clients she customizes each and every workout to the person. It is because of her I have become stronger , have gained tons of confidence, and have reached milestones on my fitness and weight loss journey.

Source: Google

Rachel Howley

★ 5

Great experiences so far! Have to give a special shout out to Michele Magda and Jess Procopio for their awesome spin classes. Also, Danit Balinco for a great Zumba class.

Source: Google

Britt Kay

★ 5

Love Michele’s spin class on Sunday and Mondays !!! She is the best instructor….pushes me to be better and work harder each week!

Source: Google

Kitty Bionic

★ 3

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Shadee Alafhash (szalafhash)

★ 1

Increased prices for no reason.

When I went to ask why the monthly charged increase, I was informed that this gym may not be for me.

I ended up cancelling after being a Jersey strong customer since 2014.

Source: Google

Monica Chomik

★ 5

I trained with Amanda Farina and she was seriously the best trainer ever. Super positive & always pushes you to do your best!

Source: Google

Brian L

★ 5

This gym is getting expensive but the price is still compared to other gyms in the area. I previously brought up the issue of broken dumbells in a review and I appreciate their ability to get back to me and remedy the issue.

Source: Google

William Maresca

★ 5

This gym is well-maintained, clean, and all the staff and trainers are very friendly and are always looking to help better you. Been to countless gyms over the years and have never had an experience comparable to the one I get here.

Source: Google

Robert Wunder

★ 5

Excellent gym

Source: Google

KATELYN KUSHNIER

★ 5

all the trainers want what is best for you and make working out a “want” instead of a “need”

Source: Google

Angelina Stelluto

★ 1

This would be 5 stars and I would still be a member if it not were for customer service. belonged to this gym when it was club metro then when it became Jersey Strong. Loved all the improvements and additional classes... Gym is very good not to mention clean.. Loved it until I had a billing issue that literally just showed up one day.... not going to air all here as there are emails that were sent and long story short never got an answer about billing. The staff member I spoke with was unprofessional leaving me feeling humiliated because of my condition, along with the manager who accepted cancellation but never answered my questions regarding previous billing also cancelled memberships for both myself and daughter and stopped membership billing on debit card but NOT membership billing on credit card....

Source: Google

Donna Benitez

★ 5

All I gotta say is that they’re awesome! Laura B is the best! I hated going to the gym before! But she makes my workout fun! She is so professional! Joe is also great! Always there to help with questions and making sure you have the package you need! I will be increasing the number of sessions because I honestly enjoy my time there! I feel stronger and healthier! Highly recommended!

Source: Google

Merita

★ 5

Amanda is awesome!! i've increased my training sessions with her because she's absolutely amazing. i haven't been at the gym in years and was truly scared to go back. started my private training sessions with Amanda and i have to say i've never felt better. i see the change in my body weekly and that's all with her help! she's patient, understanding, pays attention to your goals and motivates you daily. if i am not at the gym with her, she sends me daily work outs on the JS+ app to ensure i remain consistent. she's also very flexible, which works great with my work schedule. if you're in need of additional motivation and want to see results, go see her!

i must say the rest of the staff is wonderful. they really make you feel like you're a part of the gym family.

Source: Google

Catherine Robinson

★ 5

Best gym I've ever been to! Super clean and there are a variety of options. The general manager Kenny was so awesome when I first went, I left the gym I was originally at to just be there.

Source: Google

J C

★ 5

Honestly nothing but positive things to say about this gym. Very clean, friendly staff, great personal trainers and love the fact they are going 24/7. Would recommend to any of my friends.

Source: Google

Neha Mehra

★ 5

Laura and Joe have been very professional and proactive towards my personal training goals. Excellent gym and classes.

Source: Google

gsa07

★ 5

Highly recommend... Laura B... trainer at js old bridge.
I'm a 50+ yr old, 2 sport athlete, who hasn't weight trained in over a decade.
This fall, trying traditional exercises, i felt pains and tightness, using very little weight. I signed up for 3 months of pt, with Laura B, with goals to lift as much as I did, in my 30s.
Within 6 weeks, i achieved those goals, with her guidance.
She's very knowledgeable, but also walks the walk. Thanks LB and Jersey Strong!

Source: Google

John DeHart

★ 5

Had a ton of start and stops in the gym in the past, but working with Laura Buongiovanni has kept me on track and progressing and kept me coming back to the gym regularly. 100% A+

Source: Google

Tabby B.

★ 5

I just signed up to use the women's only section and classes. Everyone that works here is extremely nice, respectful, and attentive. This gyms is also squeaky clean. I highly recommend, especially for HIJABIS that want to workout in the women's only section.

Source: Google

Micky Hunt (Harold Hunt)

★ 4

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Sully Sullivan

★ 5

Good equipment all around. Nice staff.

Source: Google

Devan M

★ 4

Affordable, decent equipment, and alot of locations. Only issue i have is the old bridge location closer early on weekends.

Source: Google

Igor BCW

★ 5

Source: Google

Xe Heir

★ 1

Got injured at the East Brunswick location and the owners at that gym own this gym as well. Went to cancel and they still charge you for a whole month if you don’t give them at least a 15 day notice. They use abc financial to do all accounting for them and abs told me to contact the gym to ask about waiving it while this gym gave me the abc card to contact abc to try and get it waived. Only was a member for 2 months here before cancelling and they already charged an annual and still charging for 3rd month even though their own gym equipment is responsible for injury.
They could at least give me back the annual fee they charge to fix the gym up since they obviously don’t use it to better their facilities and they can be gracious enough to not charge for a whole month when you’re not even going to use the gym. Already signed up to crunch on 18 and won’t be using jersey strong ever again.
To make matters worse, the staff at East Brunswick and several members their know about all the broken equipment yet nothing was done to fix it. And incline bench shouldn’t have to have a dumbell underneath the seat to lift it up and mats in gym should not be so ripped and bumpy that they cause members to trip or have uneven footing by the flat benches. I am Extremely disappointed in this gym and should’ve probably spoken to a lawyer about possible actions to take.

Source: Google

Samantha Rowan

★ 5

All around LOVE it here!

Source: Google

Leonard Ceres

★ 2

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Steve G

★ 4

Jersey Strong Location Review: 8 out of 10. I would give it a 8.7 out of 10 however the lack of freeweight plates brings this score down. Huge gym with plenty of room to workout. They have a small second floor for cardio and rows of cardio. They have a unique strip of turf for pushing/pulling sleds and tire flips. The free weight section is huge and very roomy. Locker rooms are large and clean but not the biggest I have seen. There is a huge lack of free weight plates. They should order about what they have now. Especially smaller weight increments. But that is really the only downside to this gym. And the fact you can't use the "team workout" room even if no one is in there unless you are part of it. But overall if they increase the amount of weighted plates this would get a 5 star review.

Source: Google

Parker Beck

★ 5

Absolutely love this gym! Super friendly staff, the manager Kenny was very helpful answering any questions that I had during my sign up process, everything is very clean and in amazing condition. Can't say enough good things about this gym!

Source: Google

BranDREWbian

★ 4

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Aharon Yisrael

★ 1

if i could give -5 stars i most definitely would cancelled my program with these guys just to find out i got sent to collections after paying everything off & going there & also speaking to them on the phone to close my account but nope still got sent to collections money hungry jokers

Source: Google

Michelle Cunningham

★ 5

What a great environment! It is quite possibly the nicest gym I have ever been in. The manager of the gym is super nice and so accommodating. He really made me feel comfortable and was very knowledgeable. My interaction with him is the reason I will join this location.

Source: Google

Mary Fennessy

★ 5

Love going to Jersey Strong in Old Bridge. Always a friendly, clean and encouraging workout environment. The staff, especially Kenny, is always helpful, attentive and extremely professional! Couldn’t ask for a better staff.

Source: Google

Gladys Maria

★ 2

Honestly the best gym I've even been to which says a lot with the low rating I'm leaving. Would give a 1star but my trainer Laura and Joe have been super nice and caring so the least I can do is leave a 2star.The general manager Kenny is the reason why I'm giving this gym a low rating. Not only does he not provide any sort of friendly customer service but will give nasty attitude and not help. Luckily Joe was there to help and I appreciate Joe's help but as general manager Kenny shouldn't have attitude when a customer needs help nor rely on someone else to solve the situation at hand. I never get upset with customer service nor do I ever complain when I have a bad experience but Kenny has to be the worst and only manager I've ever had to deal with telling me to calm down when I wasn't giving any attitude. Even when my sister and I were talking about the situation with Joe there were other staff standing near by listening and not de-escalating the situation just standing around being nosey y chismosas. If you decide to go to this gym ask for Joe he has been extremely helpful. But won't be going to this gym anymore all they care about is your money not you as a person. Already set up a tour with another gym😃👍🏻

Source: Google

Maria Rivera

★ 2

Everyone was so kind but that manager Kenny is one stuck up money hungry person. Instead of being clear in what we were paying he deliberately with held information and made things very confusing for my sister and I. I'm the only one working currently and paying for both my sister and I. Did we lose our cool absolutely. But that Kenny guy has awful poor communicating skills with clients. Very rude and not much of a leader at all. Our time with our trainer has been so amazing however for the workers including our trainer to just stand there and listen to us without offering any solution is absolutely humiliating. Never stepping foot into this place and they can keep taking my money don't care.

Source: Google

Mai Koraiem

★ 5

Good system and well maintained equipment, clean and sterilized space, friendly and cheerful staff. Personalized support from my trainer Anthony Iazetta, who monitors my body metrics, macros, and customizes workouts to my ability and strength level… wonderful and professional support!!

Source: Google

Jonathan Zamora (Jhodlz)

★ 5

Stepped foot in this place last month, I must say I was completely impressed ! The workers are all very helpful and quick to assist with anything. The place is beautifully put together and alot of love goes into maintaining it. The Group Classes are my favorite !!! Sign up today & Remember Great health is an Investment NOT an Expense. GODBLESS to all in Jesus name always. 🙏 👏

Source: Google

Roxana Wong

★ 5

Excelente

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Mohamed Afifi

★ 5

amazingly clean gym!

Source: Google

Victoria Lynn

★ 5

Overall an amazing experience at this gym! The staff is always willing to help & is super accommodating. The trainers are knowledgeable, helpful, & push you to your limits. The general manager Kenny is friendly, charming, & extremely helpful with any issues you may have. The gym is clean & is a safe place to be. I highly recommend this gym for your fitness journey!! It is a great facility with a great atmosphere!

Source: Google

Hope Parages

★ 1

Kenneth the general manager is a horrible sales person who just cares about taking your money. He does nothing to explain the process to you and just tries to get you to sign up even if the club does not cater to your needs.

Source: Google

brandon vaccaro

★ 5

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Marcella Alvarenga

★ 5

A very clean place with great staff always willing to help. The trainers are top notch 👌

Source: Google

John Mione

★ 5

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Lorraine Horowitz

★ 5

Where do i start! Everybody here is sooo accommodating.. very friendly atmosphere and clean!!!! I just started working out here and i feel extremely comfortable. It feels like home away from home.
You also get a lot of bang for your buck!! I' ve been to a lot of gyms and this place blows aways the competition!! Highly recommend. 5⭐⭐⭐⭐⭐ all the way!!

Source: Google

Artie B

★ 4

Have a nice setup most people seem responsible and are practicing social distancing i usually go to get cardio workouts because of arthritis plenty of elliptical machines

Source: Google

Blake Wiedman

★ 1

This gym apparently changed from Club metro, years ago. My son never went to this gym as Jersey Strong, but even after calls to inform them of that went un-returned they moved the case to collections. After speaking with the collections company they claimed I had no avenue of dispute until it reached my credit report. I paid $272 basically to no longer have to deal with the problem. As a life long Old Bridge resident, and as someone who never writes a negative review, this was deeply disappointing.

Update: I went to your ticket support page, but it requires an agreement number to make a ticket, the issue is my son never went to your gym, he was enrolled at Club Metro, not Jersey Strong, which is the root of the problem. All of this just seems like something that could have been quickly resolved over the phone with Jersey Strong, not having to deal with a back and forth between a third party billing company ABC, Financial, then Jersey Strong, then a collections company. Just a warning to anyone, if a company can't be bothered to bill you directly and push it off on a third party company, beware.

Source: Google

Carol Ferriola

★ 3

Looking for longer hours on Saturday & Sundays. Will tanning ever be offered? Was what sold me on Planet Fitness for those 2 main reasons.

Source: Google

Arian Dumani

★ 5

Great facility with a greart environment. Very welcoming.

Source: Google

Mary Fernandez

★ 5

Have been working with Brandon for personal training. Can’t say enough great things. The place is really nice and huge and takes safety with Covid into serious practice. And Brandon is an amazing trainer! Great sense of humor, makes it fun, and kicks my butt. Literally couldn’t ask for anything else.

Source: Google

Ahmed Saleh

★ 1

Beware of Eugene, very unprofessional salesmen. He is the reason I’m canceling my membership. He comes talks to me in the middle of the gym loud in front of my friend who came in as a guest by signing up online. No business ethics whatsoever, the gym is $20 a month but on your second month u have to pay $80. LA fitness is 3 times the size, has a pool and two jacuzzis and is $5 more a month. Eugene is a terrible salesmen and sucks at his job definitely never signing up again because of that guy. Spend your money somewhere that welcomes you, Eugene definitely makes me feel unwelcomed at a gym that I payed for, so rude.

Source: Google

Jessica Garcia

★ 1

When I first joined this gym I was in love with the facility and even signed up for personal training. At the time of signing up I agreed to a 6 month contract. Even with Covid happening and the gym being closed for an x amount of months I completed my contract and then some. The process for then cancelling this has been terrible. I've sent multiple tickets through the online system with no response. After constantly emailing them I was told that my request was processed and yet I was charged for two months straight after that! I've called the gym and spoke to a manager where all she could offer was to send another ticket. I even reached out to my then trainer and she told me should reach out to her manager and also got no follow up. I even sent an email to ABC Financial (the company who handles billing) and they responded to me on Dec 2nd saying my account was set to cancel with no further charges due and guess who got charged December 27th?? I'm sick and tired of sending "tickets" that go with no response. At this point I am out $180 and have taken this issue to my bank to fight for me since at this point no one wants to speak to me. I also went to the Better Business Bureau as well. You guys really made this whole thing way more aggravating than it needed to be.

Source: Google

jillian bustos

★ 5

I have been working with Laura & she's awesome! She is always timely, professional and keeps my work outs challenging yet fun. I enjoy our weekly sessions together, she's enthusiastic and encouraging !

Source: Google

Keshia Paulino

★ 5

Source: Google

michael bauer

★ 5

Source: Google

T LaRocca

★ 5

Laura is the BOMB— she really knows her stuff, love her!

Source: Google

Lavin Studios

★ 5

First joined this gym a month ago and had no idea what to expect. The personal training is amazing and Amanda always kicks my a** (in a good way) She makes killer workout plans and will make sure that you reach your goals. If you’re ready to invest in yourself I would go see Amanda to get you right!!

Source: Google

Samantha Milea

★ 5

I joined Jersey Strong about six months ago and have had a very Pleasant experience its a very clean and neat gym. I started working out with their personal trainer Amanda and she is excellent. She is professional and Knowledgeable and keeps the exercise interesting. I would highly recommend her as a personal trainer to give you that extra push you need.

Source: Google

EMILY FALLON

★ 5

Such a great gym! Super clean & takes safety measurements seriously! If you’re looking to personal train Amanda is AMAZING!

Source: Google

Angela Patnaude

★ 5

Amanda Farina is an awesome trainer!! Been working with her about two months now and I am loving my progress. highly recommend her! she pushes me yet makes it fun and pays attention the whole time and I can tell she puts a lot of effort into what we do and my progress which I really appreciate! I look forward to going to the gym now which I would never have expected. thanks Amanda!! your the best!

Source: Google

Poonam Persaud

★ 5

I am so excited I get to go back to the gym. At Jersey strong I feel safe its very clean employees are walking around making sure everyone is adhering to mask guideline and cleaning the equipment we use. The classes are small. I get to check how many people are in the gym before I go thru the App. I would recommend this gym to anyone.

Source: Google

russ azzarello

★ 5

The gym is great and the staff is friendly. I signed up to train and was placed with a trainer Myles who was awesome and after he left I worked with another trainer Amanda who I am still currently training with. She is awesome and always helps explain new workouts to me, keeps me focused and motivated all while pushing my own limits and encouraging me to do better. She is the best and if I ever left the gym I would have to keep my membership solely because of her!

Source: Google

Mike S

★ 5

Gym is large, usually a lot of room to workout without contact with others. Trainers are great, especially Amanda, she is professional, well informed, and timely.

Source: Google