★ 1

There are other better options

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★ 1

Closed turf area without any notice to members. You now need a special membership for classes and you can’t use the blocked off section (which is almost half of the gym) even when there are no classes going on

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★ 1

Was a decent gym until they closed off the turf area because they wanted to start charging more for fitness classes. I understand when there are classes currently in session, but to kick me out of the area late at night when there is no one in there is ridiculous.

I do all of my workouts on the turf and have done so for over a year. Taking a third of the square footage of the gym away and charging members the same price is not fair. Everyone now has to squeeze and it is super cramped when it’s not even that crowded.

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★ 5

The environment is so healthy. everyone is nice and fun to meet. makes the gym fun

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★ 4

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★ 5

Excelente

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★ 3

Extremely hard to find parking in such a busy location, and I thought that it would be much more of a community feel than what it turned out to be. However the gym is in a scenic location with great views, and has everything you need for a good workout. When I signed up I did a free training session for a gift card (which I was not told would be sent to my email from a different platform, and I found it in my spam folder too late to activate), but was never measured again to track progress, which I thought was part of my “plus” membership.

The cancellation fees are also insane - if you sign up make sure you really want to dedicate yourself to this gym! Personally I have found there is much better value to be found at other facilities in the area.

Source: Google

★ 5

I am a very early morning person and I must say that Maggie, the custodian does a marvelous job in maintaining cleanliness. Additionally the Front Desk weekday person, Guilliamina?, is very helpful especially in all matters having to do with Jersey Strong apps. Both lady are very friendly and helpful making my Jersey Strong membership pleasurable, easy experience.

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★ 5

Gia is the best. She is so happy and joyful in the morning and always available to help out whenever needed. True asset to the club

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★ 5

Front desk staff, trainers & sales personnel are top notch. They create a welcoming ambiance that motivate you to work out and excel in your well being.

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★ 5

Jersey Strong (Red Bank) is a joy to workout at. The staff is so welcoming and the equipment is great. The gym is also at a good location.

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★ 5

clean gym, great staff! Vibes are immaculate

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★ 5

Awesome local gym. They have everything you could need in a gym. The view while doing cardio is my favorite part!

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★ 5

This is my first time using any kind of gym, everyone is super nice, signing up was very easy. I decided to buy the personal training, and my trainer Marilyn is the best, she’s super patient and very clear in showing a beginner like me how to build strength. 10 out of 10 would recommend, and definitely the personal training.

Source: Google

★ 1

I used to be a member of jersey strong at a different location. I canceled my membership because my home gym closed. Now newly living in red bank I wanted to give this gym a try. I signed up for a free trial. Upon arrival I was told I was not able to use the free trail because I was already a previous member no matter the location. That’s silly but okay I understand policy. They demanded I could not work out there at all, unless I signed up. I had to basically beg for a tour of the gym. Which when I was finally given one it wasn’t even 5 mins and was treated like I was bothering them. If they look the time to talk to me they would come to find out I was very interested in signing up. Speaking with colleagues that work at other jersey strong locations I was told that they 100% could have at least gave me a day pass. I will not join any jersey strong locations.

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★ 5

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★ 5

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★ 5

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★ 1

There’s better gyms at better value in Monmouth County. And they charge you 100 dollars just to cancel. Kind of ridiculous

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★ 1

Beware of contracts for personal training. The gym is usually short staffed with trainers. I signed up for personal training last year. At the time there was one one personal trainer. After I signed up for the training I found that the trainer was really only available for couple of hours on 2 days of the week to schedule sessions. In other words if I have to use the training sessions I have to make myself available only those 2 days for those limited hours. To make things worse the trainer kept cancelling on me. The gym kept him in for several months on staff due to lack of trainers. When he went missing I was presented with 2 more trainers none of them lasted for more than 2 months. With all the cancellations by the trainers and the personnel changes I ran in to a situation where I had accumulated a lot of sessions with no one to train me.

There is no easy way to find out how many training sessions you have left, so I kept asking my trainer for the information who kept directing me to the customer service. Customer service simply points you back to the gym and on and on you go in circles. I finally got hold of the manager who is really hard to get to, only to find somehow I was actually in deficit of sessions! It turns out that all the sessions that the trainers cancelled actually got charged to me. The manager made it up to me by giving me some free sessions but also stealthily signing me up for a 12 month contract! I don't remember signing a contract since I subscribed for DSL with Verizon in 2006. Who has long term agreements anymore? That being said it was my fault that I signed the contract.

I have been a gym member for a long time but want to prevent anyone else to be trapped like I was so I wrote this review. To summarize:

1. This gym is short on trainers good luck in getting options for trainers and time slots

2. There is no easy portal/app to see the accounting for your sessions

3. To freeze or cancel the training it requires a lot of perseverance to bounce back and forth between the gym, customer service emails, tickets etc.

4. There are long term contract!! Please read the contract before you sign it. It is only 2 pages long. They will try to make you sign for it on the credit card machine where you cannot read the contract. Please ask they to print it or email it to you so that you know what you are singing for.

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★ 5

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★ 1

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★ 5

Jersey Strong and the entire Jersey Strong family are beyond incredible. They’re super supportive, the facilities are extremely clean, and the health aspect is incredible! Between medical grade body scans and your own personal trainer that tailors routines to you (Anthony is fantastic btw), I could not ask for anything more from a gym. Aside from all that was mentioned, cardio by the water in Red Bank actually makes it bearable (and let me just mention, I absolutely hate cardio). Overall, this is the best gym experience I have ever had!

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★ 3

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★ 1

Worst place I’ve ever been a member. Impossible to cancel a membership. They had a debt collection agency after me.

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★ 5

I have never worked out before I decided to join Jersey Strong Red Bank, and I am SO happy I chose this gym to welcome me into the wonderful world of fitness <3 I had a meeting with the manager Chris who is a super kind and friendly person. He gave me a tour of the gym and spoke to me about his own inspirational experience with fitness, as well as my own personal goals. After that meeting I was extremely excited to start coming to the gym. I have been going 5 days a week for the past two and a half months, and I always feel super comfortable there. The front desk person always greets me cheerily with a smile. Everyone else at the gym is just focused on their own workouts, so I never feel watched or judged. The equipment and vibes there are exactly what I need to motivate me to go to the gym, and I always have a great fckn time there honestly lol I love it so much and I am so grateful. Not to be dramatic… but this gym has changed my life in the best way possible.

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★ 5

This review is to give accolades to Daniella Braver.
She is the most professional and knowledgeable manager that I have seen at any of the locations, and I have been a member for nearly 20 years .
The gym is also always very clean and she is a pleasure to work with .
An update of new treads and cardio equipment in back of gym looking onto the river is definitely needed

Source: Google

★ 5

Been training at Jersey Strong for almost 2 months now, using their virtual training program. I came in very motivated, just needing the right guidance, and I definitely found it. Everyone at the front is very helpful, making sure members have all the tools they need for success. The training has been spot on- not dreading working out one bit. My trainer created the program with my specific goals and needs in mind, working out with arthritis can be limiting but I haven’t had one flare-up from my gym sessions. So far I’ve lost ten pounds and am feeling great!

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★ 1

There is no way I could get past the heavy duty mind meld sales pitch. I wasted 20 minutes of my life listening to their nonsense that I will never get back.

Enjoy

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★ 1

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★ 3

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★ 5

Danielle was very patient with me and was able to answer all my questions. She was very nice and professional as well.

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★ 5

Dani and Chris do an amazing job at making you feel at home. They always welcome me in like a Jersey strong family member. The atmosphere is very jolly makes me forget we are in a pandemic. 🔥🔥🔥🔥

Source: Google

★ 5

Returned to gym today and was so impressed with how clean it was and ALL the safety measures they've put in place. I have always loved this gym but am grateful they've made it as safe as possible for their members. The young woman they have cleaning equipment, mats,, etc... was nonstop the entire 2.5 hrs I was there!

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★ 5

Emily was incredibly helpful in ensuring that I was able to workout while in town for a few days. Excellent service and well-kept equipment! Whenever I am in Redbank, I’ll be sure to use this location. Highly recommended.

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★ 5

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★ 5

As a member of Jersey Strong for nearly 2 years...it’s without question that The Red Bank Management Team (Emilie, Mel and Chris) are top-notch. Their dedication and attention to detail to both the facility and our members does not go unnoticed. Highly recommend joining this gym as a VIP and taking advantage of the classes (most are included).

Source: Google

★ 5

Best gym! Shout out to Emilie for being the most helpful and welcoming when I joined.

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★ 5

Great experience as a guest today at Jersey Strong- kudos to the woman Emilee who was very helpful as I was in a bit of a rush!

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★ 5

Emilee was awesome and eager to help me set up my membership. Extremely knowledgeable and friendly, will highly recommend to all my friends and family!

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★ 5

I joined this location with the manager emilie a few months back. She was very helpful in getting me started and was very informative about all aspects of the memberships. 10/10!

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★ 5

The general manager, Emilie, is so sweet and so kind! Every time I walk in the Club, I’m greeted with a warm smile. Jersey Strong Red Bank is my favorite gym. Not just for the great equipment, but for the excellent customer service. Happy to be a member there!

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★ 5

Great Gym!! ... Emilie the GM knows exactly what she’s talking about and makes your gym experience awesome!

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★ 5

Great gym! Excellent staff, Emily the manager is always professional and helpful!

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★ 5

Emilie and Chris are extremely helpful, As well as the rest of the red bank crew! GREAT TEAM.

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★ 5

Awesome place , 5 stars all around 💪🏻

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★ 5

Love this gym, the staff is excellent. Chris did a great job convincing me to join in a way that was helpful instead of pushy. Mel has been an excellent trainer so far. He makes the work out fun and upbeat while also challenging me to do better than what I tell myself I am capable of.

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★ 5

Amazing staff, machines, and atmosphere. Would give it 10 stars if I could !!

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★ 5

I would recommend this location to any and everyone. Awesome staff and great for a good burn.

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★ 5

Great gym ! Friendly staff! Won't disappoint !

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★ 5

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★ 5

Awesome staff friendly atmosphere they support the military. Great facility they have all the equipment you will need to get a good workout in.

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★ 5

Amazing facility, military friendly, great trainers!

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★ 5

great staff!!!

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★ 5

Tim runs a great energetic class. Fun

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★ 1

If i could give you guys negative rating. PEOPLE THESE PEOPLE ARE FRAUD AND THEY WILL CHARGE YOU EVERY MONTH EVEN AFTER CLOSING YOUR ACCOUNT !!!!!!!! I had joined the gym well informed that i am moving out from the state ( NJ ) to Seattle in a month. I was told i can easily cancel the account by prior inform and raising a cancellation. But this was a fraud. I had raised a ticket to cancel my account 10 days before my movement. But i am being asked a proof of moving out. This is disgusting why do i have to give a proof for cancelling my subscription. More over i am being charged for the month and i am just struggling to get this over. You guys are fraud.

Source: Google

★ 5

Love the water view ! Amazing staff and the trainers know what they’re doing are helpful in assisting with my goals.

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★ 5

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★ 5

Great place. Good people.

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★ 5

Love this place!! I’ve lost 10 pounds already taking the team training classes

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★ 5

the view at this location is awesome. the facility is very clean and the staff is friendly and always smiling!

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★ 5

My calisthenics goals here...

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★ 5

Pat Lacey made it easy for me to reach my fitness goals!

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★ 1

No option for ZERO STARS. This gym is. DUMP. SO SAD, when it open used to be great. Not anymore.
1. It’s overcrowded,.
2. the equipment is so close it’s a safety hazard, as well as awkward. There is barely enough room to walk in and out of the ladies locker room and reach the cardio equipment .
3. The equipment is poorly maintained, several pieces of cardio are completely out of service or have one or more components that don’t work.
4. The gym is also dirty and often has a foul smell.
5. The rate used to be higher which I would gladly pay for the gym I initially joined. Now the rate is cheap and it shows.

* I will say this the receptionist are always pleasant, and greet you with a smile.

Source: Google

★ 5

Linda does a great job creating fun workouts. She has a great personality and makes training very enjoyable.

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★ 5

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★ 2

The one okay quality of this gym is that it’s cheap. My complaints include the following:

1. Generally dirty. Men’s bathroom smells like urine. There is visible dirt on men’s locker room floor and chairs (I made the mistake of being barefoot only once). I have never seen a staff wipe down any machines. When there is cleaning it comes at inconvenient times (cleaner once mopped the floor while I was deadlifting leaving it slippery and dangerous).

2. Lacking equipment, I’m not talking about fancy machines for obscure exercises. I’m talking basic stuff, like clips that fit on the ends of barbells. The barbells are all of differing diameters which is annoying as this can make gripping them difficult for certain exercises. Pads on some of the machines are old.

3. Lacks organization. The equipment is usually in disarray and you often have to hunt for the thing you need. I have NEVER seen an employee rearranging misplaced equipment and putting things back in their place. People don’t put things back where they should go.

4. Gym etiquette is not common here. Many of the clients don’t put things back or wipe down machines when they are done.

5. Some of the staff are friendly. Front desk person rarely says anything when you check in (I don’t care about this but the overall morale at this place seems low). Trainers were nice and helpful if I asked them where a piece of equipment was.

6. It’s crowded. Floor space is limited here.

If you want to go to a very basic gym and mostly care about price, this is your place.

Source: Google

★ 5

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★ 1

Esta cálido y agradable no es visy

Source: Google

★ 1

Do not be fooled by the fake reviews posted about not just this gym but any jersey strong you come across. They offer great deals which makes you believe you are getting the most bang for your buck, but in truth, your just getting banged. If you sign up for a free month they make you sign a contract that basically means your paying roughly 500 dollars over a year, which doesn’t sound like much across a period of time. I got a new job in a new location which caused me to have an obsolete relationship with this gym in red bank. The moment you become a customer that needs to back out of a membership is the moment you stop being a customer and start becoming a slave to the contract that they make you sign. “Hey it’s fine you want to back out after your first two months, all you have to do is pay our 75$ maintenance fee for the year and also pay for each month of that year (roughly 12-50 dollars per each unused month of that year depending on what they make you agree to on initial conformation of membership. And then after you pay for those months off you can’t go to the gym for those months after contract termination. But if you just agree to paying because quitting now seems illogical because you have to pay for the days anyways your just caught in an endless contract of ridiculousness, yea that’s a reasonable way to run a gym, makes perfect sense). Let’s talk about canceling our membership at this gym now, I called the gym which brought me to a computer that asked among other words if I was an exhisting customer or a potential customer. As an exhisting customer you get transferred to two other computers before a final third computer voice kindly tells you to go use the website to find your answers. Then the website is so dodgy that you end up giving up on your attempts entirely. Now let’s be pretend we are a potential client (if you press 1 instead of 2 with the computer, real bang up customer service with this business, I really felt like I mattered to them....) instantly you will be put on the phone with one of the managers of the gym that is more than happy to sign up the next fool who thought they were getting away with a convenient deal to take care of their body and so the process continues of just legally stealing from people regardless of their financial situation. I beg you, don’t be a sheep to a terrible conglomerate like this. Pay the extra few dollars to a gym that actually cares, that will take care of you, and save more than just your money, save your health and your time.

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★ 5

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★ 5

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★ 5

Jersey Strong is the best gym in all of NJ!

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★ 5

Awesome gym! Staff is always so friendly and welcoming. Love that I can use multiple locations with my VIP membership too!

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★ 5

Jersey Strong makes working out fun! The trainers and the entire staff are very personable and passionate in helping you create a healthy lifestyle!

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★ 5

A great atmosphere to workout in whether you're looking to casually lift or have a session with one of their great personal trainers. The staff is friendly and make you feel welcome from the minute you walk in to the minute you leave.

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★ 5

Great location, friendly atmosphere and an awesome staff. A definite 5 star experience!

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★ 5

So glad my family and I joined Jersey Sttrong!
I am utilizing the training sessions with Linda at Red Bank location, it’s been a great experience. I live the Red Bank location giving a sense of privacy during workouts with smaller size as well as view of Navesink. Staff is friendly and welcoming always there to help if needed. My teenage sons are enjoying the Tinton Falls location as well as size offersvlasses and larger setting.
Love Love the Red Bank location though my favorite gym by far!😊

Source: Google

★ 5

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★ 5

I love the intimacy of Red Bank Jersey Strong. The staff is extremely friendly and is always willing to be there to help! Although a smaller gym, it has a variety of equipment and beautiful views from the cardio area. I have recently been personal training with a Diego which has been a very positive experience. He is extremely encouraging and knowledgeable and personalizes each session to my needs working towards my desired outcomes. Overall, my experience with Red Bank JS has been nothing but positive!!

Source: Google

★ 5

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★ 5

The employees who work the front desk are stellar. Beyond polite when spoken too. Managers are very helpful when it comes to questions being answered

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★ 5

Awesome gym, definitely one of my favorite Jersey Strong locations. Great atmosphere and their staff is beyond helpful!

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★ 5

Since their re-brand, this place has gotten MUCH better in terms of gym quality. New equipment and clean location.

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★ 5

Love this gym. Small but has everything I need. I love going during the day and having what feels like the whole gym to myself. Friendly staff, as well as members. Also, great view of the river while doing my cardio!

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★ 5

I love this gym, and it is never really crowded and very clean the employees are very nice one I would like to mention emilie winter she has to be one of the kindest people I have ever met.

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★ 5

Great facility! Staff all made me feel motivated to come and happy to be there. The equipment is clean and up to date

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★ 5

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★ 5

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★ 5

Happy excited energetic everyday!
Great personality!!

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★ 5

Emilie and her team are absolutely amazing!! Clean machines with a friendly and professional staff, I couldn't ask for more.

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★ 5

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★ 5

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★ 5

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★ 5

Great place to work out!

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★ 5

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★ 5

The staff is great!

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★ 5

Emilie who is the manager was awesome! She answered all of our questions and accommodated us with the proper membership that fits my families fitness needs.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym. Emilie kicks ass. She’s amazing and extremely helpful when signing you up for a membership, helping you figure out your goals in fitness and the best approach to take to achieve them. They got all new equipment, a turf space, and quite the view out the back where the treadmills reside which I personally love instead of staring at a wall. If you are looking for a gym, go here. Emilie and the rest of the staff will take care of you. Great little community over there.

Source: Google

★ 5

Love this gym!!! They keep bringing in new equipment and the staff is great, especially Emilie!!!! (:

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★ 5

Great gym and perfect view of the Navesink River! Love the new stair masters and turf

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★ 4

Great treadmill area and trainers.

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★ 5

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★ 4

Small, but easy to get to equipment that way, and staff is very friendly.

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★ 5

Love this place!

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★ 5

Very happy to have found Diego at the Red Bank gym!! He is so knowledgeable and understands my needs!!! Looking forward to training with him for a long time!!

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★ 5

The management at Jersey Strong are terrific. Emily and Joe are so helpful. Diego in Red Bank is a phenomenal trainer. The view is the cherry on top!!

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★ 5

I have been working out with personal trainer, Diego for 2 months at the Wow in Red Bank. He is professional, kind and so creative that I never get bored. Every workout we do something new and he continues to challenge me so I continue to get strong. He is really knowledgeable about fitness and always prioritizes safety. I highly recommend him.

Source: Google

★ 5

Spoke to a lady named Emilie. She was extremely helpful and went above and beyond. Jersey strong needs more employees like her. Changed my whole outlook on the company!

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★ 5

I always loved going to the jersey strong in red bank even when its was during the good old WOW days. Everyone is so friendly is so family friendly . Emelie is the front desk is super nice and helpfull. And its in a gorgeous location with a view in the back.

Source: Google

★ 5

The Red Bank location is one of my favorite locations. The staff is super friendly, extremely nice and bubbly! The managers are always very helpful and willing to work with you if you have an issue. The smaller sized gym is what i favorite the most, you can go in for a quick workout and not worry about waiting for a machine or it being too crowded. If you had to choose a gym to go to I would recommend Jersey Strong in Red Bank!

Source: Google

★ 2

Piece meal equipment. No AC in summer. Only convenient because its near job

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★ 5

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★ 1

The worst gym in area.
customer service Is terrible

No one at front will help you.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 1

Super small facility. It gets cramped. The staff at the front desk is hit or miss when it comes to being pleasant.

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★ 4

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★ 1

They are liars and cheats. They charged me twice last month and refused to return emails. There is no longer any phone number you can call.

I quit "officially" twice this month already, May 2, 2014 and by registered mail which they received May 7, 2014. I keep emailing to get their acknowledgement that I quit and to date, May 12th, 2014 they still won't. I guess they are waiting till the 15th so that they can charge me again.

I have never dealt with such an unhanded, dishonest, deceptive company -EVER.
I'm planning to write letters to the BBB, Federal Trade Commission, and the Attorney General.
They should be stopped. I've since read many similar accounts of deceptive, dishonest practices.
If anyone has started a class action suit against them, please let me know!

Source: Google

★ 1

The Red Bank location is just to small. If this was a specialty gym with only a few members it would be a great space but when you're a franchise with hundreds of members Its basically the equivalent to working out in someones basement. All of the equipment is on top of each other and it felt crowded when 8-10 members where in there. If you only want to use a treadmill, elliptical or stepper then this place might be for you.

Now on to the cancellation of the contract. Phew! Good thing I kept my certified mail receipt and copy of my letter because sure enough WOW had me in collections for not paying my membership a year later. One would think they do this on purpose to get a couple extra dollars out of people.

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★ 3

No classes, no muscle bound members, small has its advantages

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★ 1

THEY WON'T LET YOU CANCEL!! They keep billing you for months after you cancel.Very deceptive business practices no easy way out of membership, hidden added charges, and ridiculous trainer fees , all that are auto charged to your bank account.

Source: Google