★ 1

I really wanted to like Orangetheory Shrewsbury, but this studio has been consistently disappointing — especially when it comes to management. The workouts themselves are fine, but the way the place is run is another story.

Alex, the manager, is unprofessional and dismissive. Any time there’s an issue, billing question, or concern about the studio, she acts like you’re inconveniencing her just by asking. There’s zero effort to listen, help, or create a positive experience for members. For a fitness studio that charges premium prices, the attitude and service here feel anything but premium.

There are plenty of OTF locations that understand customer service — unfortunately, this one isn’t it. I’d recommend going elsewhere if you want a studio that actually values its members.

Source: Google

★ 1

I drove in Nor ester on my day off to work out since I work full time. I hired a babysitter to watch my 3 kids. Due to weather and my babysitters arrival a few mins late, it took me longer than usual to get to the studio and I arrived at 9:06- one minute past the “5 minute late rule”. It wasn’t a packed class, I explained my situation and that I drove over 20 mins to get to the studio but the front desk did not care and refused to make an exception. I understand having policies but the 1 minute I missed would not make a difference in my safety of warming up or distract anyone in a half full class. You have to have compassion and act like a human to your clients and take situations into consideration in your decision making. A working mom of 3 trying to squeeze a work out in the morning of a hectic rainy day and arrives 1 minute late shouldn’t be turned away- besides what I pay to be a member I now lost my time and babysitting cost. Saying “sorry” doesn’t in anyway make up for it. I now have to find a new gym who actually will treat their clients like humans and not mindless machines that can’t use common sense in a situation.

Source: Google

★ 5

I absolutely loved my experience at OTF Shrewsbury! The workouts are easy to follow, even if you're new, and the structure makes it simple to track your progress. The coaches are incredibly helpful and encouraging, creating such a positive and motivating environment every time you walk in.

I was able to stay consistent, work toward my goals of losing weight and getting stronger, and actually enjoy the process—something I didn’t think was possible before joining.

Huge shoutout to Coach Jules for always bringing the energy and support—she made a big difference in my fitness journey!

Highly recommend to anyone looking for a fun, effective, and supportive workout community.

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★ 5

My favorite workout!

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★ 5

Love it here, everybody is so nice and helpful and I get a great workout!!

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★ 5

Best studio out there! Xoxo

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★ 5

OTF Shrewsbury is a great studio. The front desk staff is friendly and helpful and the coaches are wonderful. The studio is always clean and the equipment well maintained.

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★ 5

Love this OTF everyone is amazing. Studio is clean lockers showers ready and available. Coaches are motivating and staff is friendly and know your name when you walk through the door. Great place.

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★ 5

I love OTF Shrewsbury! It is a great community and the workouts are challenging and motivating. 6 years after starting OTF I still love it!

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★ 5

Always a challenging workout at Orangetheory. It pushes me more than I would ever do on my own.

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★ 5

I love coming to OTF Shrewsbury! The atmosphere is always great and so are the variety of workouts they offer. There is also always a challenge, raffle, or vendor pop up going on to keep things fun and exciting! Not to mention the coaches are amazing (special shout out Jules and Caren whose classes I take consistently and they are the best hype women)!!!!! Definitely recommend joining
🧡💪

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★ 5

The best Coaches & staff at OTF Shrewsbury. Not only do you get a great workout but they make you feel like family 🧡🧡 love this crew!

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★ 5

OTF Shrewsbury is my happy place. The coaches are enthusiastic and encouraging and the classes are always challenging but also fun. I could not recommend this place more!

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★ 5

“Every day is a new opportunity to get stronger, push harder, and feel better! 💪 Thankful for the OrangeTheory community that keeps me motivated and inspired. The energy, the coaches, and those splat points – it’s all worth it!

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★ 5

I absolutely love OTF!! I have been coming here consistently since they opened in May of 2018. I’ve met so many great people and made friends over the years and truly enjoy the community they have built! The staff is great and the coaches are enthusiastic and dedicated to making the member experience great!! I know some people may feel intimidated (especially those who don’t like to run!) but ain’t no shame in the power walk!! You will get just as much out of it if you’re listening to the coaches and challenging yourself based on what they say in the class. It truly is for everyone and modifications can be made and are always given! I always feel great after leaving a class!! 10/10 recommend!!

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★ 5

I love Orange Theory Shrewsbury. The staff and the trainers are absolutely the nicest people and they really care about you. The studio is spotless and the people I workout with are great. Try it you’ll like it.

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★ 5

Loved dropping in at OTF Shrewsbury! Clean studio with nice staff and great coaches! I always look forward to class when visiting the area!

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★ 5

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★ 5

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★ 5

Orange Theory is great!

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★ 5

It's fun and effective. It has gathered individuals of all fitness levels making it more approachable.

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★ 2

Я выбрала это место что вернуться в форму после родов 3 го ребенка,вернулась ли?ни совсем...немного вошла в спортивный ритм...
Минусы:оver crowded always,such a small space, limited spots to book,you have to book your spot couple weeks ahead,but what to do if you are a Mom and your kids are sick,or school cancelled,or anything else...
Nobody cares,they charge you no show up fee...
Самое обидное ,что произошло:они впаривают купить спортивные браслеты,за немаленькие деньги,ты покупаешь они ломаются,ты снова покупаешь,спустя несколько месяцев,снова ломаются,not changing at all.
Is not my fault,but nobody cares,they told me to buy another one.seriously????
Вывод таков:некуда девать деньги ,добро пожаловать!!!

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★ 5

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★ 5

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★ 5

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★ 5

I love how each session is a full body workout that involves both cardio and strength training. I also like how the coaches tell you exactly what to do so it keeps you moving without wasting time, making the most out of one hour. The energy in the room and music help keep you going and alert. Great coaches, staff, and environment. Definitely recommend!

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★ 5

I love all of the Fitness Challenges offered at Orangetheory. They motivate you to keep showing up for yourself, to make your goals a priority, and they bring more fun to your workouts!

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★ 5

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★ 5

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★ 5

Aly at the front desk is OUTSTANDING! she makes everyone feel welcomed! Not only is she great behind the desk but when taking classes she's encouraging and a pleasure to have in class. She's always anticipating a customers need as well as her coworkers ! If only you could clone her ! J

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★ 5

Love these workouts. Motivating and energizing. I always look forward to the next class!

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★ 5

All over great vibe and killer work out !!

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★ 5

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★ 5

Amazing coaches and staff! Everyone was super welcoming and the energy is amazing at this studio! OTF workouts are top notch & have helped me gain my health & fitness goals!

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★ 5

The best hour of my day! The front desk staff and coaches are all super nice, helpful, and knowledgeable. Studio is clean. The workouts are different each day and easy to follow. Highly recommend!!

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★ 5

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★ 5

Fantastic workout and an awesome studio. All the coaches and staff are wonderful - always so nice and helpful. I highly recommend!

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★ 5

I love everything about Orangetheory! The cleanliness, the organization, the staff and the coaches. This place has made me love working out, which I never did before.

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★ 5

Such an amazing place— I love my new home studio. I just transferred my membership from another studio that, to say the least, was run like a dumpster fire.
The front desk staff, coaches, and even members at Shrewsbury are absolutely incredible. welcoming, friendly, and they all create such a warm studio culture and environment. Could not be happier to be a member at OTF Shrews!!!! 150/10 would recommend

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★ 5

The short intense blocks keep you focused and allow you push yourself more. You feel supported by the coach, but not intimidated by those around you who may be at a higher level. Being able to see your heart rate also pushes you to work harder to stay in that orange zone...

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★ 5

Great people. Awesome coaches. Variety - every day is something different. Everybody can find their challenge within the workout which makes it inclusive for all fitness levels.

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★ 5

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★ 5

Love Caren and Helen

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★ 1

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★ 5

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★ 5

I love working out here! I feel so encouraged and enthusiastic to go every time🧡 I am even starting to love the orange color!!

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★ 5

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★ 5

Two thirds of my personality is now Orange. The other third is changing diapers and wiping away boogers.

I'm old, post-menopausal, cannot do a sit up. I've tried every gym, class and regime out there and none of them have stuck. I don't know what made me try a class here back in June but something about it has resonated with me. I'm now 80+ classes in and I missed it when I was sick for a week and couldn't go. Little old me MISSED going to workout. It's hilarious that I am actually typing those words.

Very body positive - good mix of male/female, all ages, all sizes. Great music, engaging coaches, friendly front desk crew.

Maybe it's post lockdown and I'm just excited to get out of the house away from my family, but maybe it's just because I now enjoy sweating, pushing myself and having an hour a day for ME.

Source: Google

★ 5

Great service great team and one of the best workout experiences I’ve ever had. The OTF team is great and the workout routines are always changing. They find different ways to keep exercise interesting and fun. By far the most enjoyable fitness experience I’ve ever had; coaches are there to help and assist with questions and form if you are unsure as to how to preform an exercise. I never feel pressured to keep up with others as they say to listen to your body and go at your own pace.

Source: Google

★ 5

Great workout!. Love these classes. Coahes are great. Having so much fun and they keep me motivated. You show up and you are told what to do. All you have to do is work hard and boom...class is finished. Goes by so quickly and you feel so accomplished after you are done.
Join now!!

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★ 5

Great workout and instructors!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This location has the best energy, staff, and feel. ...Thanks to coach Caren

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★ 5

A friendly place to get that burn in. Most of the coaches are absolutely excellent. Jules, Paolo, and Caren are all great at demonstration and motivation. Friendly staff behind the counter makes it a pleasant environment. My place to get that cardio in when I need the motivation. Great on its own or as a supplement to traditional lifting

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★ 5

I really wish I started working out here a long time ago!! I’m glad I did and I love it .
The times fly when we’re there. It’s amazing

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★ 5

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★ 5

LOVE LOVE LOVE!!!! These workouts are challenging but also can be tailored to your own ability. Over time you SEE your improvements, and you can SEE how hard you are working in a colorful display on the TV infront of you. The coaches cheer you on and keep you motivated.
After having two babies, I'm taking my body back. I feel amazing, and proud of myself everytime I conquor a workout.

Source: Google

★ 5

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★ 2

I was a member for about a month or so but cancelled. I took a few classes with Julianne, Anthony and Caren. Caren was by far more superior to Anthony and Jules. Jules was very fake. She acted like she knew names, but never really did. Anthony is way too quiet and does not demonstrate properly. He half fast the floor and isn’t around when you have questions. There were some older people in class that did not know how to do a push up properly and when they asked he got disgusted that someone did not know how to do a push up. On the opposite side of things Caren was great. Her energy level is unmatched. She is very motivating and knowledgable. She watches the floor and makes sure everyone is doing the exercises properly.

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★ 5

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★ 5

Trainer experience with friendly competition! Burn 500 plus calories in 1 hour total body workout!

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★ 5

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★ 5

A great environment, staff is really friendly and informative. I can also tell it’s a great workout cause I could feel it the next day.

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★ 5

I have a been a member for almost a year and OTF has challenged me in so many ways. From the coaches to the music to the motivating workouts and equipment, OTF has been an amazing experience. I would recommend OTF to anyone looking for challenging yet fun workouts that are often different and really push you to be the best version of yourself.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great coaches and such an awesome workout! Burn 500 calories every class. Highly recommend OTF Shrewsbury!

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★ 5

Orange theory work out is challenging in a safe and social environment. The workout changes class to class so you are never bored. The Shrewsbury studio has an all around awesome staff/ front desk, coaches, managers.
Clean and professional.

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★ 5

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★ 5

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★ 5

Great concept

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★ 5

Amazing place to join and looking forward to reach my goals.

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★ 5

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★ 5

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★ 5

I love this studio mainly because of the friendliness that each person who works here has. Everyone from the staff at the front desk to the coaches to the members - everyone is just so kind. The coaches know you on a first name basis and are there to help you succeed. Having a studio like this makes me never want to join a typical gym ever again.

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★ 5

Amazing staff like Julie, Matt, Dan, Jessica and everyone else there! Classes are engaging and uplifting, a nice start to my Thursday and Saturday mornings!!!

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★ 1

I was driving on the way to the training SATURDAY MORNING and got a call saying I was no longer welcomed cause I didn't arrive 30 min earlier.
On the phone when I was scheduling she said: "TRY TO ARRIVE 30 MIN in advance"... well I could not and didn't need to.I made all personal arrangements to go and got stopped with a rude call was so frustrating.

My intention was not to get the free class, was to feel how nice this location could be, because I was at Orange Theory for 4 years in White Plains NY and recently moved to Asbury.
I have my watch, my personal trainer was actually my Orange Theory instructor so, be careful on how to take care of each situation. She was horribly mean, I said: so I can't come? she said oh yes but it will be charged 28 dollars - which I was ok about. but I could not take her atitude.. She said: i'll send you a message and hang up on me. I could not believe.
So this location is a big no.

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★ 5

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★ 5

awesome studio - high energy, clean and great workout!

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★ 5

Great workout friendly and motivating staff.

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★ 5

I’m very picky about my gyms and this is EXACTLY what I’ve been looking for. Nowhere better!!

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★ 5

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★ 5

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★ 5

First and foremost, the establishment is extremely clean!! It is also well designed, sleek and modern. Just as important, the workout kicks A$$ and the coaches keep you motivated the entire hour while constantly eyeing up your form for safety. They don’t miss a thing. Highly recommended!

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★ 5

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★ 5

My favorite place, several feelings at the same time, i feel stronger more focused to start my day 🍊5 🌟🌟🌟🌟🌟

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★ 5

The staff here is absolutely the best! From the coaches to the front desk everyone displays a positive and friendly attitude! This goes a long way with me and just another reason why I love OTF. The concept for the workouts makes sense and I’ve never had more fun working out than I have this year!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

If you go to the gym and are not sure how to spend your time or what workouts to do, look no further.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The best workout experience and motivation can only be found at Orangetheory!! Enough said 😁💪

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★ 5

Love the energy of the instructors and that every class is different!

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★ 5

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★ 5

Was in town for a wedding and decided to drop in, we were welcomed right in and the staff got us all squared away for our class. Clean studio and newer equipment compared to back home. Overall a good time was had by all.

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★ 5

Orange Theory is a game changer in the fitness industry! Each class is different and challenges you to be better. I was sold after taking one class with Coach Ashley. She pushed me outside of my comfortzone as well as everyone else taking the class. When you first enter, you are greeted by an amazing staff also. Alex is the best and always has a smile on her face.

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★ 5

The OT workouts are very good; they change daily and clearly someone at corporate is always trying to make them more fun and interesting by adding partner workouts or mixing up the order of activities. What can make the workouts great is the coaches. In Shrewsbury, they're fun, engaging, and seem to genuinely like their jobs. I've been to a handful of different studios while traveling and none compare to Shrewsbury.

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★ 5

Orange Theory is the perfect all-around workout! My biggest challenge during workouts was trying not to do the same thing over and over. I love the OTF classes because it’s already planned out for you! Just show up and enjoy your workout. You leave feeling like you just had an incredible workout and burned a ton of calories! Everyone is so encouraging, and the coaches really help push you to do your best. I joined at the beginning of the year and I already notice a difference in my endurance, my strength and I feel more toned. All the staff and coaches are amazing and know you by name. I couldn’t recommend OTF more!

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★ 5

I love my quick results, the immediate and constant biofeedback to keep me motivated, the ever-changing program preventing boredom, and the fun and friendly staff!

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★ 5

As a trainer I am always guiding workouts. It’s nice to not have to think about it and get pushed by another coach

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★ 5

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★ 5

The best workout! Every coach and front desk person is so nice. Love coming here everyday to work out. (And the stats make the class even more fun)

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★ 5

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★ 5

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★ 5

Complete workout with truly motivating coaches constantly pumping you up to not quit. Love the real time personal monitor to view achievements. Clean and friendly. Hour after hour, 20-30 students, they still learn your name.

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★ 5

Great workout, good combination of cardio and strength training. Still do cycling and heavy weights on other days, but this is a good all-around mix. Highly recommend it.

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★ 5

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★ 5

great workout! staff and coaches are the best! look forward to working out everyday and motivated to challenge myself!

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★ 5

The OTF Shrewsbury team is fantastic. I am visiting for the weekend and the front desk staff has been super hospitable and the coaches (yay Ali and Jules) have been super energizing and motivating. If you are into Orange Theory, this studio delivers. If you are not into Orange Theory--get over to OTS Shrewsbury and see why its the best!

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★ 5

All of the coaches and staff are so nice and helpful. I’ve had a few questions and concerns regarding my legs when it comes to working out and they have all helped me and given me specific stretches and workouts to do to help cure my issues. The coaches are very professional and know what they are doing. They correct you if you are doing a movement the wrong way. I never once felt intimidated or scared when working out here. The front desk staff is always very welcoming and friendly as well. I highly recommend :)

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★ 5

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★ 5

The best trainers and staff!

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★ 5

It’s been a pleasure working out at Orangetheory, everyday there’s a different workout. They always check in why you didn’t come. It’s been an awesome experience!

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★ 5

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★ 5

Best workout around. Always changing never a dull workout. If you’re looking to be challenged, there is no better place than OT!

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★ 5

Great workout -great energy really nice staff !

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★ 5

Love the variety, the coaches, the music and that it's scheduled in my week/life!

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★ 5

OTF is an awesome workout! The daily changes and the personal goals keep it fun and challenging. I love the workouts and how I feel after.

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★ 1

My boyfriend and I really wanted to try Orange Theory together. He lives in Fair Haven and I live in Florham Park. I was told it was corporate policy that I would not be eligible for the free intro class as my permanent residence is outside the 5 mile radius of the studio in spite of the fact that I often stay with him on weekends. Orange Theory Shrewsbury you lost 2 potential customers due to this ridiculous policy.

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★ 5

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★ 5

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★ 5

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★ 5

I am a member of OTF in Chicago, IL and was visiting for work in the area. I was excited when I found there was a location so close to where I was staying. Everything about this location is tremendous from the coaches to the equipment. Such a great experience! I definitely appreciate the sign for me on the first day as a out of towner visiting! Cant wait to come back next time.

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★ 5

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★ 5

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★ 5

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★ 5

I recommend this place 🧡🧡

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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