★ 5

The staff is very helpful and respectful, I dealt with Joe and my experience was excellent, all my inquiries were properly answered and handled promptly.

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★ 1

Los baños son muy sucios, la zona de las duchas es totalmente insalubre, el piso es negro lleno de barro y no hay jabón en las duchas.

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★ 2

Really busy. Also, were shower hooks, shelf, and door hooks too much of a splurge? Or..

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★ 3

Honestly, this gym feels like it’s being run on autopilot. Machines break constantly and stay broken for ridiculous amounts of time. And the worst part? Some of the MOST used machines in the entire gym — machines you only have ONE of — are the ones that end up out of service.

You only have one pec fly machine, which is insane for a gym with this many members. It’s one of the most popular chest/back machines anywhere. When it’s down (which happens too often), that whole part of the workout is just wiped out. The leg machine selection is also extremely limited, and it feels like the essentials are the ones missing. If space is a problem, remove the machines nobody touches and replace them with equipment people actually need.

I go at 5 AM just to avoid the chaos, and even then the environment still gets ruined. Groups of loud people take over entire areas like they own the place. They’re not mindful of anyone else, and you can forget about focusing on your workout anywhere near them. I regularly have to walk away because it becomes impossible to train.

The water filling station has been showing a red “filter needed” light for over a YEAR. It’s honestly embarrassing for a gym to ignore something that basic. I don’t even rely on it anymore — I end up buying water when mine runs out.

The locker room sometimes smells like weed, and not subtly. It’s strong enough that it’s clear someone is smoking in there. Nothing is done about it.

And the dress code? Not enforced at all. Teenagers walk in wearing pajama pants and sandals. It doesn’t look like a gym — it looks like people rolled out of bed and wandered in.

The staff are friendly, but friendliness doesn’t fix machines, enforce rules, keep the gym clean, or maintain the place. I’m only still here because the location is close to my home. If I had another gym option nearby, I would’ve left already.

Source: Google

★ 4

It gets very busy especially during the weekday evenings. However, this facility is kept clean and the staff are friendly. My concern is of many women taking selfies in the ladies' locker room which I believe is against club policy and inconsiderate to other members in the locker room. This is despite a recent sign posted in the locker room prohibiting cameras and cell phones. In response to the response below from Planet Fitness, I have contacted the staff and club managers about this, but they seem ineffective and are reluctant to take any action.

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★ 1

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★ 5

I am commute between 2 love this because is bigger ppl are friendly staff super more clean and few machines broken kudos...

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★ 4

If you can get past it being packed it's clean staff is cool, great place to workout

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★ 1

This gym was extremely unprofessional and discriminatory. I was micromanaged, treated unfairly, and made to feel uncomfortable instead of supported. Definitely not a welcoming or inclusive place to work out.

Source: Google

★ 2

I've read a lot of negative reviews about this gym and the students membership in particular. Today was the first day of my second week, and I can confirm that the gym is always crowded and full of students.

It genuinely make me happy to see kids trying to focus on their health and well-being, but there's also a lot of them who don't have the decency or self-awareness to under that gyms are a place to workout, not to just occupying the machines all day checking your phone while many people looking for empty machine or free weight.

The gym itself is fine, but there must be policies for these students and people in general who keep occupying the machines while chatting with their friends or doing whatever on the phone. This is a very bad culture and disrespectful!

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★ 2

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★ 4

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★ 5

Nice place

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★ 1

Edit: please turn the music down! It's so loud, you're inflicting the most dreadful music & I can't hear my own music at a safe level with noise cancelling headphones, TURN IT DOWN IT'S RUBBISH,!!
Asked very rude person at front desk to turn it down a little, it wasn't turned down, all stars lost, you are forcing us to listen to the most awful music very loud.
Great gym, great staff, very clean. A few people hogging machines sat staring at their phones, leave your phone in your locker and we'll all get our workouts done a lot quicker!
Edit to respond to PF response Oct 13th 2025 member of staff unwilling to turn music down tried to argue against it, whatever happened to the customer is always right? Can we have an allotted hour with no music?

Source: Google

★ 1

For a gym that is full every hour of the day, this gym sucks. No new equipment and worn out machines.

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★ 1

I’ve been going to this gym for a while, and it’s shocking that they haven’t changed the water filter for almost a year. The water tastes like rusty pipe — completely undrinkable. I’ve brought it up to the staff multiple times, but nothing has been done. It’s unacceptable for a gym to ignore something as basic as clean drinking water. Very bad experience overall. Switch to the pf at Hoboken instead way way better.

Source: Google

★ 3

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★ 1

GENDER-BASED HARASSMENT
I no longer attend this gym because of ongoing, targeted, and unprofessional behavior from staff–specifically an employee named Noel–toward female members. For months, I experienced mocking, intimidation, and harassment, both in the gym and in the plaza outside. Despite multiple complaints to management and corporate, nothing was done to address the behavior.

To the owner or management reading this: I am not seeking any contact, apology, or follow-up. This review is to inform the public of your employees’ behavior and your repeated failure to protect members. Do not reach out to me here.

This is not just “rude staff” behavior.. it’s harassment. I do not feel safe in the building or the surrounding area. Management has repeatedly failed to address the problem.

If you are looking for a gym where staff are professional and treat all members with respect, look elsewhere.

Update after owners response:
The owner left a standard response here asking me to email their “social team.” For the record, I have already reported this issue multiple times through corporate channels over several months. I’ve provided detailed information and even a case number, yet nothing has been resolved. Asking me to repeat myself again is not accountability,it’s deflection.
My review stands: this behavior has been ongoing for months, it has not been addressed properly by management, and I no longer feel safe in or around this location.

Source: Google

★ 2

Las personas que atienden un 100% pero las máquinas siempre están malas. Y para ser un lugar tan pequeño sin tantos beneficios deberían estar más pendientes del mantenimiento de las máquinas.

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★ 5

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★ 4

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★ 5

Lo mejor

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★ 1

Smith machines never available because females come and do 10 sets of 20 hip thrusts, with 5 minute ‘rests’ in between sets being on their phones. Guys hogging benches just to not do chest excercises, followed by using their phones for 5 minutes in between sets.

Source: Google

★ 5

The cleaner Jorge does an amazing Job, Thank you for keeping our Planet Fitness clean!!

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★ 2

First off y’all need to change that water filter the water tastes like pipes and needed replacing since i first signed up to this gym months ago. Second the people at the desk need some manners they never greet just talk amongst themselves even if you say hello. Some times I like to just stare at them while they check me in because they will never look up at me to acknowledge im there (whatever it takes to not greet people). I like the people that work the mornings on the weekend Asian guy and Spanish girls they are always nice and welcoming giving 2 stars instead of 1 because of that.

Source: Google

★ 2

The water filter has been due for change for 6 months. I notified the staff multiple times and nothing is being done.

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★ 5

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★ 1

Never have I gone to a gym to be harassed by a staff member and them threatening to cancel my membership for nothing but here we are

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★ 5

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★ 3

Deberían arreglar los suministros de agua y educar a la gente que supuestamente da la bienvenida a los clientes, parece que no tienen educación. Yo igual siempre saludo de bienvenida y digo gracias al salir, por qué lo cortés no quita lo valiente.

Source: Google

★ 1

Today I went to the gym intending to start my week of training, but unfortunately, the experience was negative. Once again, the facility was without air conditioning, making it feel like a sauna. It is truly uncomfortable for members to have to deal with these situations, especially when we pay our membership on time expecting a quality service.

Source: Google

★ 4

Great location, clean. Able to get a great workout here

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★ 2

Bunch of kids here but that’s not in their control. Biggest pet peeve is they never change the water filter on the only fountain they have. Been red for months.

Update: 3 weeks after acknowledgment from management, the water filter still remains to be replaced. I guess that speaks for itself.

Source: Google

★ 5

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★ 1

You get what you pay for basically. Completely overrun with teenagers just hanging out but besides that the clientele is to be expected: inconsiderate and selfish. The picture sums it up. Many people don’t clean their machines after using or put their weights back. And I’ve never seen staff doing it either. The principle of ‘leave things better than you found it’ has never been taught to the majority of PF goers.

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★ 5

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★ 5

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★ 5

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★ 2

customer service is great and the staff is awesome but the gym itself is way too small! there needs to be more machines esp when people are working out here at all hours

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★ 5

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★ 5

Son muy buenos excelente servicio

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★ 1

El filtro de agua para tomarla tiene más de 3 meses sin cambio de filtro ni mantenimientos

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★ 5

Very clean and safe

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★ 4

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★ 5

Planet Fitness in Weehawken has completely changed how I feel about working out. From the second I walked in, I am always greeted by super friendly staff who make me feel like I belonged there — no judgment, just good energy. Shoutout to the front desk crew who somehow always remember your name AND your favorite flavor of energy drink.

The atmosphere? Immaculate. Bright, clean, upbeat, and somehow always smelling fresh (yes, even during peak hours — magic, maybe?). It’s the kind of place that actually motivates you to work out, not just guilt you into showing up.

Now let’s talk machines — there’s everything. Cardio, strength, stretch zones, you name it. I've never had to wait more than a minute, even during busy times. Whether you’re into stair-stepping into oblivion or pretending you know how to use a rowing machine (just me?), they’ve got you covered.

And the staff? LEGENDS. Always walking around, cleaning, helping, checking in, hyping people up. Not once have I felt awkward asking for help — they’re approachable, knowledgeable, and just all-around great humans.

Bonus points for the locker rooms being super clean, the massage chairs being way too relaxing, and the whole place just feeling like a stress-free zone.

Bottom line:
If you’re in the Weehawken, N.J. area and need a gym that’s actually fun to go to, this is your spot.

Peter S. Magran PhD.
IG: @Porsche_Pete

Source: Google

★ 5

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★ 5

Best stress free work out, customer service at the Weehawken Planet Fitness is outstanding

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★ 1

None answers the phone

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★ 3

Love the gym but we need more weights. Waiting time is too much as everyone is fighting for the few dumbbells and the benches. Please fix it

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★ 5

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★ 1

Simply put this gym SUCKS. This is not a gym but a high school hangout zone. It doesn’t matter what time you come to the gym it will be OVER PACKED. I came into the gym at 9:30am today (Wednesday) any regular gym at this time would be practical empty not here absolutely PACKED with kids. I came last night but left because how insanely packed it was thinking the morning would be different I was WRONG. This does not feel like a private gym that you pay to attend but more like a public area for kids to hang out at. Idk who thought it would be a great idea to give free membership to all kids 14-19 but they completely ruined the experience for people that actually PAY to come WORKOUT. Another thing is you guys don’t even have enough equipment to be begin with to operate at max capacity let alone every hour and day out of the week !! Management is clueless and clearly out of touch if you guys were gonna provide free membership to kids should’ve at least been for specific hours like 1-4pm. Also the male gym employees are very weird and strange at least 2 of them will go in the locker room and just stand in the area then they will go in the only 1 dressing room and just sit in there on their phone while everyone showers around them, also they won’t even knock on the door and just try to open it so if you getting changed after using the shower oh well they will just enter all to just sit in there on their phones to slack off of actually working. Funny thing is everyone in the locker room knows they do this. Won’t be returning, I’ve cancelled my credit card and will get a new one tomorrow not dealing with them no more.

Source: Google

★ 1

Bad really bad!!!if you wanna hangout with the kids then this gym is best place for that!! I’m really sorry but that is a true..

Source: Google

★ 3

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★ 1

Honestly , I keep giving this gym the benefit of the doubt, but its a cringe vibe and it gets worst , you have people hogging the machines for hours (((!!! Hours !!!!))) and it’s always the same people the staff is aware , their must be a VIP membership I’m unaware of, everyone is high strung and unapproachable … the amount of teens here is always high not just these few months … If it wasn’t a block away from home …. This gym wouldn’t even be an option. No manager on site on weekends , so you can’t even bring up an issue, they have it off 🤣. If you have a choice I guarantee you their is something better than this. 🤷🏽
Also your crowd meter tool is not a solution or even a helpful tool , tried it always packed… it doesn’t accurately put in perspective where it’s crowded, if you want to do cardio not crowded tons of machines available … looking to do weights use the press, or any other machine … 30min wait if you are lucky , and their prob is a line of people waiting for it as well.

This is a constant issue … we are all aware of it managers are aware of it , the owner is aware of it .. we are suposed to suck it up because of the cheap membership.. 🙌 we get what we pay for.

Source: Google

★ 2

Whoever thought it was a good idea to give free membership to teenagers all summer should be fired. Don’t waste your time coming cause you will not be able to get your work out in. This place is an absolute zoo.
2 stars because it has much more equipment than the Hoboken PF

Source: Google

★ 4

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★ 1

Quite possibly the worst gym ive been to including public community gyms. I tried coming on weekday after work hours, lunch hours, weekends, it does not matter. Place is mobbed with kids with no etiquette. If you feel like going back to middle school or high school PE class feel free to join this location. I guess u get what u pay for.

Source: Google

★ 1

This gym isn't worth for Black card holders. This gym is always packed with highschoolers. No machines become available as they come in packs and hog all the machines. Gonna probably end up cutting my membership and switching to another gym

Source: Google

★ 1

I’ve been a paying member at Planet Fitness in Union City for a while now, since they opened this location and unfortunately, summer time has been incredibly frustrating. The High School Summer Pass program might be a great initiative in theory, but its execution at this location is poor. Every day, the gym is overcrowded with teens who are not there to work out — many just hang out, play around with equipment, take up machines without using them properly, and treat the gym more like a social club.

This has made it extremely difficult for paying members to complete our workouts. It’s not just inconvenient — it’s disrespectful to the people who come here with real fitness goals.

I understand the idea behind encouraging youth fitness, which they do not take seriously but this location clearly lacks supervision, structure, or any enforcement of gym etiquette during this program. I hope management reconsiders how this program is handled or implements better controls to ensure that all members — paying and otherwise — can use the gym safely and effectively.

Source: Google

★ 5

First I have to complement the staff, they’re amazing, attentive and keep this place spotless.

As a disabled person, I didn’t think I’d “fit in” at the gym, but those thoughts quickly dissipated once I was welcomed by such friendly staff.

Other reviewers have mentioned that it gets very busy, I usually arrive by 8am and the crowd meter is only at level 3, so not packed at all.

Source: Google

★ 3

Often, there isn't much place to set up a mat for stretching. There's always a wait for certain equipment like the leg press.

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★ 4

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★ 1

Gym is way too crowded. I agree with other reviews that mention the free memberships for high school kids needs to end. The gym is crowded enough as is outside of the summer when they offer that. It’s hard to have an enjoyable work out in this place. Always have to wait for equipment and skip exercises bc the wait for equipment is too long. Tired of working out with people in my space. If you want to feel like you have any space to relax and focus on enjoying your work out you need to get lucky and get a spot on the dirty floor in the corner wedged next to a machine and face the wall. I’m tired of seeing people everywhere I look, people looking at me, competing for machines, dealing with lousy gym etiquette. Please cut the free memberships. And please stop signing new people up.

Source: Google

★ 4

Friendly staff. Good place to get a quick workout.

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★ 5

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★ 5

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★ 5

Clean, organized. Just needs more machines. It.is great when less people work out.

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★ 1

Just finished my workout and the gym is mobbed! I asked what’s going on, and they said it’ll be like this for the next 3 months because they’re letting high school kids in for free.

Look—I’m not against teens working out. In fact, it actually makes me happy to see them staying active. But not like this. Not at the expense of paying members.

It’s gotten to the point where it feels like a high school gym. Teens are just hovering around, and many of us who pay for a membership can’t even use the machines. Even the staff seems frustrated.

This is absolutely unfair to those who pay. Maybe if enough of us freeze our memberships during these months, the gym will rethink this “free-for-all” approach.

Promoting fitness is great—but there has to be a better, more balanced way to do it.

Source: Google

★ 1

Overcrowded and wrong equipment choice. They basically put in everything that was leftover from other gyms.
They have a full row of machines no one uses. Why put them? And then everything else is super busy.

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★ 5

Con una buena sonrisa Lili me atendió y el pana muha buena atención buen servicio muy atento gimnasio limpio venir temprano

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★ 3

No me agrada que no tengan entrenadores, algunos ejercicios uno no conoce bien las técnicas de hacerlo

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★ 1

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★ 5

UPDATE 5.16.25: A shout out to the hard working staff who work very diligently to keep this place sparkling clean! I've never belonged to a cleaner gym in my life and I belonged to some of those pricey ones too. Don't recommend it. PF is where it's at!

Just joined here after belonging to New York Sports Club in Hoboken for 15 years. That gym has deteriorated badly. Couldn't believe how nice Planet Fitness was when I had a tour. Joined right away. The staff is very nice and helpful. The equipment is deluxe. Best rowing machine I have ever used! Just wish the place had a sauna but other than that it's a really great gym!

Source: Google

★ 1

Very good environment I really recommend this Gym, I know I say this but I’m very disappointed of the membership that I had pause because I was out of the state and whoever I spoke to never closed it and now they’re charging me 150 something dollars this is incredible never told me about a collection

Source: Google

★ 5

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★ 1

🛑EXTREMELY OVERCROWDED!!!⚠️
Pros:
- Convenient location.
- Staff is generally friendly and helpful.

Cons;
🌸1. Overcrowded to the point of being unusable. There are never free machines (except the bikes, which nobody touches). Waiting constantly is exhausting and discouraging.
🌸2. The TVs are unbearable.Fox News, pro-Trump propaganda, and biased coverage dominate the screens. Why not just show nature scenes or sports exercises instead of, chaotic news?
🌸3. Not enough fans—half the time, they’re off or too weak.It gets way too stuffy, especially when the gym is packed.
🌸4. The music is awful—way too loud and poorly chosen.
🌸5. Teen invasion!! Did Planet Fitness become an after-school hangout?of do they have a after school program where they get extra credit if go there? kids camp on machines like it’s their personal Instagram stage. Many times not even actually working out. It’s soooo many of them!!

Verdict; The convenience keeps me coming back, but the overcrowding, terrible media choices, teen invasion makes every visit frustrating. Im currently looking for a new place bc it’s absurd to pay and having to wait to use literally every machine

Source: Google

★ 1

Hace dos meses estuve de visita en Estados Unidos, mi estancia fue de dos semanas y por no dejar 100% parado el gimnasio pregunté si era posible apuntarme para estas dos semanas y venir un par de días.

En un principio me dijeron que sí, sin problema, les expliqué mi situación y me dijeron que me pasase antes de un día concreto para desapuntarme y que no me cobrasen el mes siguiente.

En el gimnasio genial, pero el problema llegó cuando intenté desapuntarme. Me comentaron que no era posible, debía de pasarme otro día. Me pasé ese otro día que me dijeron con la sorpresa de que tampoco pude desapuntarme, mi estancia en Estados Unidos daba su fin y yo me volvía a España. Hablé con el recepcionista y me comentó que podría venir otra persona a mí nombre (mientras tuviese la aplicación con mi usuario) para darme de baja. Sin embargo, cuando esta persona intentó desapuntarme, sorprendemente, tampoco pudo. Le dijeron que debía de ser familiar mío o al menos tener una relación de hecho.

Un mes después, al no disponer de la opción de darme de baja, escribí un correo, el cual tampoco me contestaron.

Hace unos días contacte mediante Instagram con la cuenta de Planet fitness (ya que se ve que desde aquí parece que es el único sitio donde hacen un poco de caso) y me comentan ahora que debo de llamar a mi gimnasio (lo cual no es posible porque no dispongo ya de número de USA) y mandar una carta firmada desde España a mi gimnasio para notificar mi baja.

A día de hoy, dos meses después (para dos días de gimnasio que fui) todavía no he conseguido darme de baja cuando en un principio me dijeron que este no sería problema.

Espero alguna solución, porque no tiene sentido permanecer apuntando a un gimnasio al cual no tengo ni tendré acceso.

Muchas gracias de antemano, saludos.

Source: Google

★ 3

All the equipment is in great shape. The people are nice. But this is a planet fitness lite. There are no instructors. No classes. No real reason to be a black card member if this is going to be your primary club.

Source: Google

★ 1

Very disappointed with the way this gym handles memberships.
I had to freeze my account due to a medical procedure, and I followed all the proper steps before the freeze period began. I presented medical letter and my account was frozen. Despite this, Planet Fitness still charged me during the frozen period, which is completely unacceptable.
I’ve tried to resolve this directly at the location with the manager, but he was unhelpful and unwilling to take responsibility. I’ve been a paying member and expected more professionalism and customer care.
This feels like a clear case of dishonest billing and poor management. If you are thinking about joining, I strongly recommend reviewing the terms very carefully and keeping track of every transaction.
If this issue is not resolved fairly, I will consider filing a complaint with consumer protection services.
I do not recommend this location due to unethical billing practices and lack of customer support.

Source: Google

★ 1

This gym is always crawling with teenagers who do not know how to work out nonetheless proper gym ethic! Paying for a Black Card membership is not worth it. I’ve never had to wait around for a machine like I do at this PF. It’s so frustrating to be in the midst of an intense workout and having to halt due to kids babysitting the machines and scrolling on TikTok. Respectfully joining LA Fitness as only paying customers are there and will be serious about workouts. I don’t know who allowed this free membership for kids, but if we are allowing minors in the gym without parents they should have designated times so the rest of us can avoid coming at those times.

Source: Google

★ 4

Todo bueno sin embargo deberian bajar un poco la calefacción ya que el gym se siente muy caliente, ya de por si al usar las maquinas las personas sudamos no queremos un extra de calor.

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★ 5

Great location, gym is always clean and the workers are so nice. Especially the 5am crew. Highly recommend this location.

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★ 4

hoy tuve una mala experience. siempre dejo mi cosas en los locker hoy Mi candado fue destrozado y consegui todas abierta. cuando voy hablar con el personal del gimnasio me dicen que no hay cámara que no pueden hacer nada. pues de ahora en adelante hay que tener cuidado con las cosas que se dejan en los locker. cualquiera puede robar y el gimnasio no responde. !!!!
Today I had a bad experience. I always leave my things in the locker today. My lock was smashed and I got all of them open. When I go talk to the gym staff they tell me there is no camera and they can't do anything. Well, from now on you have to be careful with the things you leave in the locker. Anyone can steal and the gym does not respond. !!!!

Source: Google

★ 1

Giving one star so the manager sees it. I will change my review if things change.
1- Open 24 hours, no more excuses.
2- Stop cleaning in peak times.
3- Please, lower the music volume, nobody listen to it. Even when putting ours to max volume, the gym music is still too loud.
4- Stop offering free memberships to kids. They don’t go to do exercise. They go to interrupt the rest.
5- Add more machines. The one at Tonelle has many more machines and it’s a smaller location.

Source: Google

★ 2

Convenient location but water fountains are usually out of order and it's way too crowded

Edit: I stop by the front desk whenever the water fountain isn't working and there's never a solution

Source: Google

★ 1

No estoy de acuerdo que apaguen la luz , por qué la última vez que fuí , casi tuve un accidente , deberían hacer su aviso de cierre por un speaker , como ven , tomé la foto con flash , Una señora que caminaba a mi alrededor me sostuvo , y si no fuera por ella , ya tuvieran su demanda de parte mía .
Tampoco tienen las nuevas máquinas , por lo tanto tengo que viajar a otro sucursal que si lo tenga . Deberían considerar a sus clientes .

Source: Google

★ 4

Tengo 1 semana que me inscribí me encanta a pesar de tantos malos reviews qué veo que son puras mentiras muy limpio las maquinas siempre están trabajando todo bien pero tengo que decir que pena tienen que hacer algo para tener un entrenador personal y una persona que por lo menos nos enseñe como usar las máquinas las personas mayores estarían completos

Source: Google

★ 1

En todos los planets fitness hay estos Nuevos equipamientos , no entiendo porque en este no veo estas maquinas siendo un gym tan amplio y moderno no me parece , solo cambiare mi reseña cuando vea estas nuevas maquinas ,necesitan invertir mas en sus clientes .

Source: Google

★ 1

Good gym undercut by abysmal staff. I had my membership for a few weeks before moving states. Given my situation, I thought their 90 day policy could be overrided Or maybe not, but I thought a straight answer wouldn’t be asking too much. Unfortunately, it was. I called, was left on hold, and hung up on several times by the front desk. The manager took down my information and said he would get back to me regarding a resolution. He never did. As much as I like this gym, this is not how members should be treated by staff. Elsewhere I go.

Source: Google

★ 5

Excelente

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★ 5

Algun entrenador privado? Disponible

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★ 4

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★ 5

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★ 4

Good /../

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★ 5

Very nice an helpful people

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★ 3

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★ 5

Muy limpio el gym y las máquinas súper 100/100

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★ 1

I love this location but the problem is that this machine has not been repaired since 12/02/2024 I make a complete with the manager

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★ 5

Although I read mixed reviews: I decided to go anyway.
Clean? YES

Crowded? NO (weekend at about 11am).

Wait for Machine? NO

Machines broken? Just One

Customer assistance? On point. I come from out of state. The young lady provided assistance because my Membership number wasn't registering. She polite polite and efficient.
The parking lot is a big plus.
As always, give it a shot. Two things can happen when you ignore negative reviews. 1) you're pleasantly surprised or 2) you kick yourself. 😊

Source: Google

★ 5

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★ 4

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★ 5

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★ 4

It does the job, just don’t go during peak hours!

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★ 1

Manager!! This GYM needs extra chest stations or needs extra overnight hours to handle all those people. We wait double turn around almost every station due to endless and very dense customer volume all day long 10 am to 10 pm, especially week days!! Please open it 24h

Source: Google

★ 5

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★ 1

Had a tour of gym. Bad odor. Full of gangs of teenagers sitting on machines hanging out? Staff says nothing. Many ‘out of order’ signs on machines. Did not join will continue take 89 bus to gyms in Hoboken … Revoke FREE access to local high school kids. Period

Source: Google

★ 5

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★ 1

If the workers would stop talking in the front and actually WORK 😂 they would put these paper towels in the machines instead of leaving them like this. None of the paper towel dispensers have paper towels inside. Machines have been broken for over 5 months. Really disgusting especially bc all the workers do is talk about you while you walk by. I wish they got paid more than $13 an hour so they can take some pride in their work. Miserable people working miserable jobs 🙄😂😂😂

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★ 5

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★ 5

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★ 4

Large gym with a lot to offer, staff are always helpful. Despite being large it is often crowded so you might have to wait for a machine.

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★ 4

Nice place for do “cycling”

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★ 1

This is the first time I raised a concern about a staff member. Today was nightmare coming into the gym, one of the lady in front desk was so disrespectful, rude, addresses me like "esta" (which is a rude way to treat someone in spanish), discriminating me and mocking about me as a spanish speaker (she even spoke in english about me to other staff member thinking that i wouldn't understand what she was saying) I just needed to be explained and/or to understand the break down of my account because my billing info hasn't been updated, yelling out loud my account status. So sad her behavior, so disrespectful. Cant recall her name, she know who she is. Already sumbitted a complaint to HQ. To the private owner, please pinpoint the issue. Another staff lady, kindly figured out my issue with respect and in a very polite manner.

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★ 1

When this location first opened, it was a prestigious gym with a great vibe and awesome crowd. Now it's completely packed with kids who hog the machines and get in for free.

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★ 5

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★ 2

This message goes directly to the owner. The gym is clean. All the staff is professional friendly the problem and I’ve been called the corporation office. Is they have classes available for black card members but they don’t have a Trainer since June of this year and I already complained twice and I keep just getting the same response. We’re interviewing people it’s ridiculous. Don’t offer classes when you don’t have nobody to train them for months. Thank you.

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★ 5

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★ 5

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★ 2

Wow , so many very bad reviews !!!

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★ 5

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★ 5

Very spacious ..state of the art equipment all you want and need

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★ 5

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★ 5

So far I’m overall happy with this location. It’s clean and the staff has been nothing but nice to me. I usually come Monday- Friday. I just recently got my membership at another location but prefer to come to this one. It does get busy but that’s perfectly fine. 😊 The employees have been helpful. (And my gym membership picture is awful and funny because I made a face when they took it 😂 I hope it makes them giggle)
But it’s a good experience so far! I love going. One thing I wish was for the gym to have like an option to buy fresh protein shakes lol. 😆 But again I’m happy. 😊

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★ 2

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★ 5

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★ 4

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★ 5

Great!

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★ 5

I joined online right before they opened. So far so good. New equipment, friendly staff, spacious gym and easy to get to. The hot water pressure is very low if you are looking to shower after your workout like me, be aware of it. Also still have no hooks where to hang your towel in the showers. I will ask the front desk again to add them and will keep my comments and experience updated.

And since it’s a judgment free zone:

#PlanetFitnessLook
#HardWorkwithNoExcuses

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★ 4

Nice gym

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★ 5

Nice

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★ 5

I love this place. Very professional and the staff take care of the place very well.

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★ 5

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★ 1

Broken massage chairs , water station is out of order, receptionist who doesn’t speak English is just a few concerns to mention- the worst is that manager Grisel won’t do anything to make the situation better .
In my case I was charged wrong by the receptionist who doesn’t understand English and now I’m looking for reimbursement and manager whom I actually had to look for a few days to talk to says she can do nothing… update : the issue hasn’t been resolved , stuff just avoids an eye contact with me .lol

It’s been 2 weeks already since this machine is broken btw.

Managers don’t pay attention to clients; they just blindly follow their rules. Today, the manager, ACE, approached me and told me I couldn’t have my bag hanging on the Stairmaster, which I’ve been doing for the entire year since I signed up. It seems like he only decided to enforce this because he was training a new trainee. Meanwhile, my billing issue, which has been overdue for a month and still hasn’t been resolved! I’ve been overcharged. He seems more focused on following rules than actually helping clients. So UNPROFESSIONAL !! Stuff looks at you with these blank expressions, make promises to solve issues, but nothing ever gets done. They say they’ll address the problem, but they never follow through…

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★ 5

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★ 5

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★ 3

As average as it gets!

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★ 5

Hello i made a membership here but i couldnt cancel it , im outside of USA rn and cant comeback again bcs my visa expired how can we contact each other i need cancelation form because fitness charges me every month and my debit card is negative rn

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★ 3

Front desk staff are great! Waaaayyy too crowded to do any reasonable weight lifting. In the couple of months I’ve had the membership, I’ve seen an open bench once. Having been in the early morning, later at night, middle of the day, doesn’t matter. Cardio options are great, but too few smith machines/benches, too few dumbbells, not a squat rack in sight. The machines are so full people overflow into the 30min circuit section, making that whole chunk of the gym useless to actually do a circuit workout.

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★ 5

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★ 5

Nice

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★ 5

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★ 4

Affordable but packed if you’re coming after 5pm. You get what you pay for

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★ 4

This Gym needs more BENCHES asap!!!

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★ 1

Si pudiera no les daría ninguna estrella, unas chicas del turno de la tarde no quieren ayudar, no te dan suficiente información, y te contestan mal.

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★ 1

Crowded all the time with kids who aren’t working out and wasting time on equipment. Cancelled my membership and they still are trying to take auto payments out of my account! Do not recommend! They have hidden “rules” where when you try to cancel before your billing date they will say you need to buy yourself out of contract when initially they said it was month to month no commitment! These practices should be illegal!

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★ 3

Been going here since Hoboken closed. Not a clean PF. There are no easily accessible paper towel and disinfectant stations like the other PF’s have In the area, which means nobody cleans the equipment after using, ever, and the place is generally crowded at all times so pretty gross. And doesn’t look like the staff is cleaning much either like at other PF’s.

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★ 3

The gym has been open for a few months now. Most of the machines are still in good shape, but some have needed repairs. It gets pretty crowded from 4 to 9 p.m. on some days. Still, it's a good place to start if you're new to fitness.

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★ 5

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★ 5

Excellent staff and place

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★ 5

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★ 1

Tuve mi mala experiencia con la persona de la recepción (Color Mestizo, se pinta las uñas de brillo y tiene tatuajes)
Hoy quise empezar mi membresía con esta empresa de GYM, pero olvidé mi billetera con la información de mis tarjetas, le pregunté a ese hombre si podía realizar mi pago con Apple Pay, donde su actitud fue tan poca profesional, terminé tan decepcionado por el trato porque jamás intentó en brindar un mejor servicio o ayuda para un nuevo cliente, personas así no deben de formar parte de un grupo de trabajo en una persona tan pública como Planet Fitness.

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★ 5

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★ 1

El peor lugar para entrenar, no cuenta con maquinas para pecho, mas queunas simples mancuernas y bancas las cuales siempre estan llenas, es demasiada gente en todo momento.... pierdes el tiempo si deseas entrenar en este lugar,

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★ 1

Tuve una mala experiencia, me robaron en los baños y lo único que dicen es que no tienen cámaras y no pueden hacer nada… A estas alturas y un gimnasio sin lo mínimo en seguridad.

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★ 5

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★ 1

Tienen un pésimo servicio no le ayudan a nadie les pedí ayuda a uno de los muchachos de costumer service . Para que me explicara y la actitud fue . Como que no le importo lo que le estaba preguntando.sali desepcionada quería inscribirme . Pero con ese trato como que lo pienso.

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★ 5

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★ 3

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★ 4

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★ 5

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★ 5

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★ 5

Very clean and organised.
All more machines are new.

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★ 5

No hay fotografias actualizadas

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★ 2

Está locación tiene una súper población de adolescentes que se apoderan de las máquinas y nunca puedes realizar los entrenamientos completos no hay suficientes mancuernas ni equipos lo único es el área de cardio aunque las últimas semanas también está full sobre todo en las tardes es imposible entrenar. Hay goteras por todo el lugar, el personal es amable pero deben mejorar las reglas del gym y el uso adecuado de los equipos y tener un horario establecido para los jóvenes de high school por el perido de verano.

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★ 5

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★ 2

As an active adult with a fitness plan and goal but on a tight budget, I signed up here about 2 weeks ago. In this time, I have been to the gym 7-8 times and every single time it is flooded with teens hovering around equipment. Other gym goers like myself have schedules to work around and can’t waste time just waiting for them to leave the equipment. Yes it’s a healthy place for them to be, but, I highly suggest specific days and hours to allocate to that age group (anyone younger than 18) instead of all hours of the day so that those of us who have other priorities and specific work schedules as adults can do what we need to do and not waste time.

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★ 3

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★ 1

Perpetually packed with High Schoolers who come in for free and hog the machines. The free times need to have some sort of limit.

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★ 5

Cleanest PF !

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★ 4

Clean, but crowded

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★ 1

Was very good for first two months. Now become one of worst planet fitness o’ve been. Is crowded all days all times (except some ranges during weekends). Its planet fitness, and is very cost friendly so you can expect it to be busy, but this location is another level.

A bunch of younger people training in groups of 4-6 crowding machines for long time. Last 7 training days I have not been able to get a bench during the whole hour I was at the gym (rack squads are out of question in terms of availability). Given amount of people machines get damaged very often. Only things to highlight is staff which is friendly

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★ 3

It’s an Ok over crowded place.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

The customer service is phenomenal compared to the other gyms in my neighborhood very friendly!!!! And they do a good job in cleaning !!!

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★ 3

Muy concurrido

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★ 2

As if this gym didn't already have a queue/long line of people waiting to use machine, to offer it to HS students is ridiculous. Shows no regard to already extremely busy gym. They should tailor HS student hours to at least 12-2pm every day.

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★ 3

There are too many people that hog the smith machines as they will be planted there as I walk in and then out an hour later. There should be a sign up sheet or a time limit as it is a free for all getting on to one when it’s busy which is most of the time. Also there are machines like the pec deck that there’s only one of . There should be 2 of each at a minimum

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★ 5

Great staff. Place is vlean.

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★ 1

Showers run cold
Nowhere to hang toiletries
Make real showers

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★ 1

I like this gym because its 5 minutes away from my house but it has gone downhill since they offered free use of the gym to highschoolers. I went last week and each machine i wanted to use was occupied by high schools for at least 30min!!!! ridiculous.. they would just sit there and talk and i asked if they were done and they said "no". I got tired of waiting and used the treadmill. Then 2 teen girls and a guy were fooling around on the treadmill next to me by messing with it. and then u had another group of teen girls just sitting on machines and not using it while others want to use it! The gym was better off without having teens offered to use the gym for free because now the gym is even more packed. Even worse teens taking selfies in the bathroom while people are litterally getting out of the showers or leaving the bathroom stalls.

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★ 1

Every afternoon I come here there's always an issue. Groups of 10-12 high school kids are huddled on one of the machines, and I have to wait close to 30 MINUTES to use it. Another thing is that today (July 1) there was a guy by the cable pulleys playing loud music from a speaker when I believe loudspeakers are NOT ALLOWED in the gym. Another guy by the smith machines was grunting loudly and slamming the weights on the floor. I mean, come on! Are you here to work out or to show off and make an unnecessary scene? I hope that this escalates to management since there is NO SUPERVISOR/MANAGER ON DUTY and was told by one of the employees to leave a review here....-10/10

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★ 5

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★ 2

UPDATE 6/29/24 - It's incredible how fast this gym went downhill in just a matter of months. First off the decision that corporate made to impliment a Summer High School program was a big mistake. HUGE mistake. I understand that you had good intent, by keeping them busy & out of trouble, but having full access at any hour of the day is a problem, especially when they are not following the most basic of rules. None of them are wiping down the machines, they group together & hoard machines & they take excessive breaks in between sets while still sitting on the machines & scrolling their phones. The most troubling thing is the 1 thing that Planet Fitness is just asking for a LAWSUIT. Several times I have seen women taking selfies in the bathroom while women are either coming out of the shower or getting undressed. PHONES SHOULD NOT BE ALLOWED TO BE USED IN AN AREA WHERE PEOPLE ARE POTENTIALLY GOING TO BE NUDE! PLANET FITNESS YOU WILL BE LIABLE!
Please do not tell me to bring this to managements attention, which is what you told me to do in my earlier review. This is not my job. This is your business not mine.
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Very good gym with convenient parking. IMO they have a good selection of equipment. Staff for the most part are nice & attentive. My 1 big problem, & this is a big health issue, is that they have a cleaning machine that gets "driven" across the floors and although I appreciate the cleanliness of it all, the chemical that is being used on the floor is HIGHLY toxic. The smell is overwhelming. The gym should seriously consider doing this task when the place is closed so there is time for the toxic vapors to dissipate. Some other reviewer mentioned that they should crack a window. THAT would be great since the place still has that new car smell, which in itself is not healthy for you. Hoping the management team considers this advice.

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★ 1

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★ 5

An excellent fitness center with a pleasant atmosphere, courteous employees, and consistently well-maintained facilities.

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★ 4

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★ 5

Es un excelente 👌 lugar para hacer ejercicios

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★ 1

Too many ppl for a very small gym and limited weights.

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★ 3

Great gym and location. Too many teenager’s during the day it’s hard to get on the lifting equipment. They need to manage better their time when all the teens come in.

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★ 2

This gym is consistently overcrowded during the day. Despite the lack of space, they offer free memberships to students, which can be frustrating for paying customers who struggle to find room to work out.

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★ 5

Es muy muy bueno,lo malo q últimamente hay mucho chiquito utilizando las maquinas en son d juego,y los q vamos ahí para darle buen uso nos cuesta utilizarlas,deben poner un poco más d disciplina a esos menores..no digo q esta mal q ellos estén ahí al contrario q bn,pero un poco más d orden con ellos..

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★ 5

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★ 4

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★ 5

Me encanta,pero debería ser más limpio

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★ 5

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★ 2

I’ve been a member of this Planet Fitness since the day it opened, mainly because it’s conveniently close to where I live. However, there are several issues that need addressing.

Firstly, the gym has only one Pec Fly/Rear Delt machine, which is crucial for chest and back exercises. This machine is always busy, and some people use it for extended periods, making it difficult for others to access.

The management and staff do not enforce gym rules. I frequently see people, including minors, working out in sandals, pajama pants, and jeans. Many users hog machines for long durations, often spending more time on their phones than exercising, which is frustrating for those waiting to use the equipment.

Another major issue is that some members exercise right in front of the dumbbell racks, blocking access for others. This behavior is quite rude and disruptive. Additionally, the water filter often goes bad and takes weeks to be replaced, and machines that go out of service remain that way for an extended period before being fixed.

It’s also concerning that staff use dumbbells to prop open the spa area door, leaving members with one less set of dumbbells of that particular weight.

Overall, the management at this location needs to enforce basic gym rules and improve the maintenance of equipment and facilities. There is a lot of potential for this gym, but these issues need to be addressed to enhance the experience for all members.

Source: Google

★ 1

On Tuesday at 12:30 pm I went with a friend to become a member, we told the desk clerk that we wanted to become a member and he told us to download the app and become a member. He didn't even need to give us any information about the facility or the membership packages. When I told my friend didn't get the confirmation email so we couldn't open an online account, he didn't even pay any attention. As a result of facing with this bad treatment, we left there and went to another company in Seacacus and became members. You say it's a judgement free zone, but I guess your employees are full of prejudges

Source: Google