★ 5

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★ 5

You can work alone, in a class, with a trainer. Get advice or a fresh protein shake.
Update, since covid it was bought by/joined with Crunch fitness. There are some other locations. Masks, temperature checks, and self sanitizing. Sometimes there are handy wipes other times paper towels and a sanitizing spray is available.
This causes the regular cleaners and crew to empty the garbages alot more than before covid.
Some people arrive together and work out together. Otherwise people are spaced out due to preference or equipment taking a break. I haven't looked into classes or training since covid.

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★ 5

Highly recommend!! I went to Platinum to discuss my membership with the staff of the new facility named "Crunch Fitness". I wanted to know my options moving forward and reviewed them with the manager named Sha. Sha was very helpful, knowledgeable, and kind and explained all of my options. He was so professional that my family and I decided to renew our memberships. The facility is also very clean and has added a lot of new equipment!

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★ 1

Made to pay annual maintenance fee on 3 DAYS NOTICE after the gym had been CLOSED for 5 months and I had moved out of state.

Having been away that weekend, I missed the notice to cancel. I was able to fight and claw my way to negotiating a 50% credit from management, but I am still at a loss for $60 (50% maintenance and 1 month).

I'm genuinely disappointed as I had thought this was a reputable local business with young and upcoming management. I had even sent a current employee their way for an interview.

Do not be fooled by management, just another Gym seeking to take advantage of its customers through rigidly inflexible contracts, failing to allow for even the slightest degree of unpredictability in their customers' lives, even in times of COVID. They do not care about you, they care about your credit card's auto pay subscription.

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★ 1

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★ 5

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★ 5

I was recently informed that Platinum Fitness is planning to auction off all of its equipment. I'm guessing this is the end.

What a shame

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★ 5

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★ 4

Good value for the price

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★ 5

I've been a member since 2000/2001 and I wouldn't work out at any other gym. It has all the equipment you need, it's super clean, and now they are adding new treadmills along with a few other pieces of equipment! Front desk personnel is super friendly and very creative with their smoothie samples! Can't wait to see everyone tomorrow...

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★ 5

I love this gym! I come during the day and it is the cleanest gym I've ever been to. The Front desk staff always greets me with a smile and is willing to help in whatever I need. I recommend this gym to anyone who is looking for a clean, friendly, well equipped facility to work out in!

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★ 2

Pros:
1. The gym is close to my home

Cons:
1. The gym is not clean. There’s dust and dirt on the footings of each one of the machines
2. The machines are not maintained properly. They feel clunky. Some of the pulleys and mechanisms need to be greased
3. There needs to be more of an effort to insist that patrons clean up after themselves. They need to have more cleaning stations throughout the gym. There’s only 3 at the moment.
4. There’s a smell that hits you as soon as you walk in. I’ll describe it as moldy.

Suggestion: Have management and staff use the machines themselves in order to identify these issues.

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★ 1

The staff is very friendly however this gym just isn't worth the 25 to $30 a month membership fee plus the 75 annual maintenance fee at that price one could join a high-end gym that has much better quality machines more options more selection of free weights the setup is horrible the cleanliness of the place has gone downhill very limited for the price that they're charging

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★ 2

Have been attending this gym for over 15 years - my entire family belongs. The past few months we have seen a serious decline in the cleanliness of the gym, increases in the very long wait times to use a treadmill or elliptical machine and overcrowding throughout the gym. This is apparent before 5 Pm when my husband attends and at 6:30 PM when I attend. My daughter goes early and also very crowded and not clean. In addition there are no weekday classes besides a 5:30 am. Most of my friends and I must attend another studio for our midweek morning workouts. Why not a 7:00 am or 7:30 am class for 30 - 45 minutes. Not everyone wants to wake up at 5:00 am to get to a class and not everyone is a mom dropping off kids at 8;00 am. I think Platinum needs to look at the overcrowding, cleanliness, and adding at least 2 mid week morning classes to accommodate their members. It is nice to always recruit new members but the overall health gym experience is very poor , continues to decline and needs improvement. Thank you.

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★ 1

I Was told that they were going to help me get started motivating me encouraging me in fact they were going to have someone reach out to me
By the next day
I was extremely disappointed
I informed them that I really would like some motivation and I was informed and reassured
This After signing up three days ago.
I have yet to hear from my personal trainer
and there’s been no follow up from the individual
that signed me up either. Not a good look
I was promised within 30 days
I could cancel and get my money back
so I’m left in the dark waiting to see what
happens next,

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★ 3

UPDATE: The GM contacted me a refunded a month but I'm still not trilled on how they go about their business and increased my monthly while I was told I was under contract. If I was out of contract then they owe me another month. Be aware and watch you account.

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This gym is a scam. They charge you increases before your contract is up and then charge you to cancel even though you paid your last month when you joined.

I had gone in on multiple occasions and was told they would either call me or take care of the overcharge, never happened. They simply lie and scam you out of month.

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★ 5

A great place to workout..

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★ 5

Adoro este lugar,tiene un ambiente familiar muy relajante

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★ 5

I've been a member for 10 years and continue to love it! Always very clean, great staff and great prices . They are active in the community
Keeping all type of people in great shape.

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★ 5

platinum fitness isn't just a gym its like a second home to me. super clean facilities ad a well organized floor plan and a staff who all far exceed my expectations allows for me to reach all of my fitness goals, they also have the largest cardio deck ive ever seen and ive never had to wait to use a machine. ive been a member for 4 years and highly recommend coming by and giving the place a try.

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★ 3

Good trainers and staff I was a loyal member for at least 5 years till new manager recently took over pushed me out by making me feel unwelcome because another member that was doing full workouts inside sauna complained about me sweating too much in sauna ..

Aren't we supposed to sweat in a sauna?

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★ 1

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★ 1

This was the best gym around at one point. Not sure what is going on but the mass exodus of employees and trainers is sending a clear message. And today’s public mistreatment of a trainer and the removal of the ifp program is unforgivable. I don’t want any part of an organization that doesn’t support special needs!!! If zero were an option PlatinumFit earned it today!!!

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★ 1

I used to love this place but it has gone down hill over the last few months. I think ownership is in the process of selling the place because they really don’t care about anybody in the place. They have terminated customers, terminated trainers and discriminate against the handicap. I’m looking for a new gym and suggest if your considering this place think again.

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★ 5

Excellent gym. Great staff. Plenty of machines and clean gym floor.

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★ 5

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★ 5

Platinum fitness is one of the best in the region. I have tried a couple of other gyms as well. I found Platinum Fitness the best with a clean environment and friendly staff. It has so many equipments. I never have to wait for any of the equipments. It is also very affordable when compared to other gyms.

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★ 3

I used to be a member. Not a bad gym. The only issue is staff. They just can’t seem to find a friendly face. They always seemed annoyed. I may check out again to see if staff changed. Parking not great during weekends or busy hours.

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★ 5

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★ 5

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★ 5

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★ 5

A very affordable and clean environment.

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★ 5

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★ 5

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★ 5

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★ 4

Good gym. Affordable.

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★ 3

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★ 5

Exelente para ir hacer ejercicio

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★ 5

Bueno

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★ 5

I'm not a member, but I stop in a few times a month for a morning protein shake. They have a great assortment with some quality ingredients. Very pleasant service too.

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★ 5

This gym is pretty "lit" as the kids say it these days. If you want it here is the wifi password

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★ 5

Love it small but nice

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★ 5

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★ 5

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★ 3

U get what u get and the machines are always down. Need to get rid of old machines that have been broken for MONTHs

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★ 2

Work out here.nice gym.clean.well lit no meatheads. Low cost.do not sign up for any personal training here.when you try to cancel you get a run around. No one at the front desk can help you. And they still try tp charge your credit card after you cancel. Don't do it..

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★ 5

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★ 5

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★ 5

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★ 5

Platinum is a great gym with lots of equipment, so you're never waiting. It's also clean and staff are friendly.

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★ 5

A fantastic, clean, friendly gym.

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★ 4

Platinum Fitness is a wonderful place to be a part of. It builds community, socialization, and has a constant growing passion for fitness. It is clean, welcoming to all members, and has a variety of machines and fitness avenues that anyone can engage in. Platinum offers several affordable packages, memberships, personal training plans, and the like for anyone to join- families, teens, college students, or anyone interested in starting the gym. Even if you have been a member for quite some time, there are ways you can upgrade or put add-ons to your membership- personal training, group training, small group classes, etc. In other words, Platinum offers a plethora of avenues for anyone looking to get back on track with their fitness or to find alternative ways to continue with their fitness journey. There are group exercises classes which take place Monday- Sunday and they are from early in the morning, mid morning, afternoon, and night time. Zumba seems to be one of the most popular classes that Platinum has to offer, however, there have been great reviews on the other classes as well. In addition, Platinum offers personal training, group training, and ALLOY- which is group training package that can fit all types of workouts and all types of people. It gives people a chance to come together and work through fitness journey together. If you are looking for a gym close to home, with affordable memberships, and packages, Platinum Fitness would be a good fit for you!

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★ 5

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★ 4

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★ 4

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★ 4

Low cost good gym that is pretty tidy. Good place for work out

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★ 3

majority of the front desk staff gives the WORST attitude when you ask a question. I think one of the assistant managers is polite, but one of the older female employees was incredibly rude when I asked if anyone turned in missing headphones. She gave me a dirty look when I left the gym. Generally, the front desk is extremely unapproachable and unfriendly. at least fake enjoy your job if you’re working in customer service so you’re not unpleasant to gym goers.

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★ 5

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★ 5

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★ 5

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★ 4

For the price and equipment, you can’t go wrong. Not a place to stack mad plates, they’re just not geared for that. Other than that it’s good.

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★ 5

Can’t beat the value.

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★ 1

Don't try to work out here if your a hard core lifter they will just kick you out smh

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★ 5

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★ 3

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

Platinum Fitness is a great gym, especially for people that want/need one-on-one coaching, excellent variety of machines for body building as well as aerobics, and most importantly for many - lots of classes that come free with a membership.

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

Great place in the mornings

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★ 5

I've been a member of a number of gyms between here and New York City. Best gym out there.

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★ 2

During sign-up they try to hide other charges, just tell you about monthly $19.99.
Be aware - there few other charges - like enrollment fee, yearly equipment fee, etc.
Too pricey if you want just 2-3 visits a week for regular workout.

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★ 4

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★ 5

Good instructors who keep you motivated

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★ 4

This facility has a friendly staff, all the equipment and lots of shakes. Good place.

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★ 5

Great gym. Lots of equipment to work out with. Very nice locker room with a decent sized sauna. Many other reviews say that the gym is deplorable, but so far in my years of going, nothing has gone wrong. Overall very nice gym for casual or hardcore exercise and or bodybuilding.

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★ 4

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★ 5

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★ 2

The gym has gotten better since they changed the design around, eliminating some unnecessary cardio equipment. However, the desk staff still leaves much to be desired. They are unfriendly for the most part in my experience...Rarely do they look up from phones/magazines to greet customers (with the exception of Debbie and Sha, and one other older woman who are always pleasant). The smell still permeates at times. I would recommend changing the cleaning water/solution more frequently. Lastly, the desk staff should keep comments about customers/clients to the backroom out of earshot of other customers. It is unprofessional.

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★ 5

Been a member there for 10 years it's a great price gym is clean people are friendly it's a good place to work out nobody bothers you no Meatheads good people

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★ 2

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★ 3

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★ 5

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★ 3

Love the convenience, trainers and showers. The Stair Masters are back - all 5 up and running now. Thanks!

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★ 4

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★ 3

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★ 3

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★ 5

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★ 4

Good fun for the price

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★ 4

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★ 5

M gusta el lugar tiene buenas máquinas. ..

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

I couldn't be happier. It's so close to my house and this gym is definitely very welcoming. The staff is super friendly, I got help and tips from most of the trainers without me asking for it or having to pay. (Which is so good)
People that come here are really cool too, it's like a second home, everyone gets familiar with everyone, it's very clean and organized. I love it 😍 🙌🏼🙌🏼

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★ 4

You can always get seated and owners are really nice. Good choices and menu for Thai food.

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★ 5

Everything is awesome

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★ 5

Love my gym. Has everything you need to get in shape.

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★ 5

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★ 5

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★ 5

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★ 5

Worked out with these lovely ladies and definitely enjoyed myself

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★ 4

Very Clean and the prices are amazing.

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★ 3

My content of my review was removed and my rating changed from 3 stars to 4. Something is fishy with the review system for this place. It's just an okay gym and not an ounce better than just "okay". It's laid out weird, it's cold inside in the winter, the music they play is tired, obnoxious, cliched, repetitive, take your pick, it's bad. And the price continues to rise without the experience improving. Also pretty weirded out that my name was used for a false review. Slimy marketing.

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★ 3

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★ 4

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★ 5

Clean not too crowded! Signed a 3 year contract to get 1 year free!

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★ 5

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★ 1

Eh, I can see why they have a 2.7 so far...

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★ 1

BEWARE MEMBERS they are scam artists!!!
Making unauthorized charges on credit cards for 2 years after membership was cancelled!!
After playing countless phone tags Manager Dan assured the credits will be made BUT never followed through with promises and continued to charge my credit card!! As we were discussing ongoing issue mgr Dan said he couldn't remember as he gets too many calls dealing with issues on a daily basis (another red flag there) AND had the audacity to yell at me!! Clearly couldn't handle all the complaints from ripping off innocent members!! Good thing I saved the recorded messages from prior. Complaints will be filed with Attorney General, Consumer Protection and BBB! They should not be in business to scam people. Shame on Platinum Fitness!!

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★ 4

Alison Deas is an excellent personal trainer. The PT facilities are excellent and very reasonable.

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★ 4

I've been a member for 4 years. Heartbroken that I have to quit because I am moving out of state. They are always improving and adding equipment and classes. The trainer I work with, Tracey, is the absolute best.

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★ 5

Great place!!

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★ 5

Can't believe what some of theses reviews are saying. I've been a member here for a while and love this place! Great machines, great staff, upbeat environment, and in s very convenient location. On top of that, it's priced very well. 5, well deserved stars

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★ 4

Big gym with a lot of new equipment. One classroom that is not always being used. A large private training room and plenty of staff for training / nutrition etc. In 3+ years nobody has ever pitched me for training or nutritional consulting or to upgrade to a more premium membership. And I have never seen anyone else pitch either (although some folks clearly could use it!). People come in and do their own routines and leave. Nice enough people but its not about chatting and making friends and catching up or even working out together... mostly individuals just coming in, hopping on a treadmill, lifting some weights/machines, doing some stretching and leaving. Facilities are kept clean; TVs all over place, acceptable wifi speeds...music being piped throughout but not so loud that it interferes with your own earbuds. Would benefit from a few more stairmaster machines and another stretch-center contraption (and little signs on some of the mirrors reminding people to not sit on weight-training machines between sets) but otherwise, its all good.

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★ 1

Staff sucks

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★ 5

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★ 5

Love This Gym! Been going here for years and have never had a problem/issue. The staff is always sweet and helpful from the moment you walk in to the moment you leave. I've been to other gym's and this one i feel is the best. Price, beyond reasonable. I pay $10/month and they have up to date work out equipment. Best times to go are bright and early in the morning or later on at night. Definitely more busy in between when people are usually getting out of work. Definitely the gym to go to seeing as there are gyms out there that cost about $20-$50/month and you have to fight for workout equipment that's not up to date or deal with rude staff. Best Gym, don't know how it got any negative reviews.

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★ 5

Plenty of machines, friendly staff and clean. Never tried a shake.

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★ 5

Man I been a member at this gym for a while it's 10 bucks a month I've never had any complaints an if your not motivated to go to the gym lord Jesus the beautiful ladies that work there will make u cry so fine lol I love this gym

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★ 1

I joined because of the tanning ,which did not work at all .I tried to cancel my plan but with the full 12 month payments up paid upfront ..The so called manager was rude and would not let me cancel ,she said I needed to come back the last month ,so I waited and came back .When I came back she said I needed to come back on the last day of my plan .I told her that is not right and was not coming back I needed to cancel today .She called someone and they said ok ,it was cancelled and I asked for a receipt but the copy machine printed the whole page in black she did not want to give me a receipt .The place sucks as a gym This is the Brick location

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★ 1

The worst, money hungry gym. The members are nothing but cattle. I had been a member for 7 years and paid $21.99 a month plus the $600 sign up fee. I had to cancel due to medical reasons. I called to ask how to cancel. I was told just stop in before the next billing cycle on the 15th. I get there on the 14th and sign the papers. The girl at the desk then proceeds to show me a piece of paper that I have to give then at least 2 weeks notice to cancel. She tells me not only will I have to pay for the December but will be charged for the once a year equipment fee of $30 on top of the $21.99! This was never explained on the phone. They charged my credit card, which I am disputing. Talk about ruining a good 7 seven year relationship. Now I recommend to all of my friends to go to New York Sports club instead of Platinum Fitness.

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★ 4

It's beyond reasonably priced so you kind of get what you pay for. It's like any other Gym, it gets crowded at peak times and it sometimes smells. However, I never had to wait for any machine. Always plenty open and I tend to go at peak times. The staff is not the friendliest, but there not mean. They just prefer to be doing other things such as chit chatting with each other and surfing social media. The biggest complaint that I have is that they took valuable space and turned it into an TRX fitness room. It's almost as big as the gym itself. It's always empty so it's a waste of space. They could have put more equipment or used the space for something else that wasn't a complete waste of time.

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★ 1

The front desk doesn't acknowledge me when I come in or leave, gym occasionally smells, and is way too crowded! Only reason I joined was because it was really cheap, but there is a reason why it is cheap. You get what you pay for. Looked around and recently joined AE Fitness Montclair. A bit farther from my house and rates are reasonable, but again, YOU GET WHAT YOU PAY FOR. I have never been more happy!

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★ 4

Been going here for 1 yr.
Joined during the $10/mo. promo, which certainly can't be beat!
I like it a lot. It's clean, people are polite, zero pressure from the trainers. Free wi-fi. Lots of each type of machine, especially cardio., so no waiting.

Pretty nice, and a great deal!

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★ 1

Not a nice place. Make their money by scamming money from young 20 year old girls.
They lure you in with $10.00 per month fee and then give you high pressure sales to join other classes. Do not sign anything because they will take your money and run.
at $200 to $500 and more this is better business for them than your $10.00 per month.
Manager Dan Patrone is rude and a scam artist. Owner Charles Hebeka is not reachable and just defers back to Dan.
They may hide behind policy and contracts to scam you out of your money, but morally they are devoid of conscience.
Stay away. even just at $10.00 a month it is a below par gym at best

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★ 3

Nice and spacious. Always packed. Great location.

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★ 5

I live in Fair Lawn, NJ which is about twenty to thirty minutes away from Verona depending on the traffic. Even though some may consider that a long commute especially just to work out, the environment I find myself in every time make it worth it. The service representatives always greet me with a smile and help me start my work out off right. The trainers that walk around are always so friendly and provide me with invaluable insight when they see that I am making a mistake. The incredible size of the facility, the service reps and the trainers make this gym well worth the commute!!

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★ 2

I was a member at this gym for about 6 months. The first MONTH that I used the gym, I couldn't get the teenagers at the counter to stop chit-chatting long enough to give me the time of day much less my membership card--my card was a piece of paper for far too long. When they finally took the pic, they acted like I was inconveniencing them--same feeling I got when signing up.

Mid-December I changed bank accounts. I called them twice to give them the new info--both times, they apparently lost or didn't apply it. I received a letter from collections, with extra charges. When I called the 16 year old girl on the phone said they ONCE AGAIN had no record of my new card, and that they had CANCELLED my membership without even notifying me---and the icing on the cake--they would only wave one service charge fee!

At Platinum Fitness, you get what you pay for. Maybe try charging a little more for your membership and stop hiring Justin Bieber's fan club as your front desk staff.

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★ 4

This is a very inexpensive option to go if you plan getting into some sort shape. Beat $10-15 a month with a gym that's has ample parking space, lockers, shower, steam room! Every year, the facility is modernized to keep up with the demand with optimum working equipment. There's an upkeep annual facility fee of $5 every year, but it's worth the money to receive newer physical fitness equipment.

The downside for some we be they have only 2 stalls in the men's bathroom, however they have a cleaning crew that does a great job cleaning the place! That's a good thing...since they don't neglect the place. The other complaint for others would be: you'll need to bring your own towels. Remember Platinum Fitness is about keeping the maintenance costs down, while providing excellence to its' customers. But wouldn't you feel better about bring your stuff in, since you don't have to worry whether the towels are sanitized or not?

It's a diversified gym: Young or Old folks come here, actually a gym that accepts you for being "fat, skinny", It's not the run on the mill stereotypical gym for the already "fit-looking" people. Not a bad place for the price that you'll pay monthly.

Maybe I'll see you there. Have a great workout!!

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★ 4

Plat is what Plat is, and its very good at it. Its a cheap gym. 10$ a month. They have a plethora of exercise equipment, and empty fitness rooms and mats for stretching and abs/bodyweight exercises. The Locker rooms have saunas. You can say hello to one of the cleaning people at all times of operation, it is very cleanly for the size and amount of people. There are complaints about the shakes and their advertising. Yes it is misleading, do not buy them, but you would already know this if you were serious about fitness. (Eat your calories, don't drink them{Water Only!}) They have numerous Cardio Machines; 2 kinds of elliptical, gazelle, upright bike, reclining bike, hand bike, treadmills, and stair steppers. Weight training; 4 squat racks, two benches, 10 free benches, and numerous machines. Times to go: I would not recommend doing weightlifting between 5 and 8 pm, it is very crowded, and it sucks. Doing cardio at this time is fine. Wake up early and go before work. At 6:15am there are under 10 people in a weight section that can easily accomadate 50, and often accomadates 100. For 10 dollars, this gym offers a heck of a lot, so get in there and get in shape!

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★ 2

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★ 1

Everything you all say is so true, they got rid of spinning and childcare and all the extra rooms to stretch, or do whatever in. We approached the manager about the new price and he said it wasn't going to be $10 forever and we'd be better off staying at our $20 a month rate. BS because it still hasn't gone back up and it's been over a year now. It's too crowded and I miss the faces I used to see there. The front desk staff STILL doesn't say hi to me and I've been going since 2008. What the deal? I hate this place but where else can I go???

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