★ 1

I came in on a weekend to come play basketball it was my first time at the location. I had gotten a 3 day free pass to check out the place and when I arrive a man in the from desk named Ron denied my trial. He was trying to force me to buy either a membership or a day pass I was very confused. This location has false advertising how would I buy a membership if I haven’t even seen the inside of the building. Also why is a day pass 30$ when a whole month is 35$

Source: Google

★ 1

Update- 11/26/25: Kids everywhere!! I inquired about age limits, only need to be 13 years old to use gym. Parents dropping kids off by the carload, it’s a huge play date. Most don’t even check-in at front desk.

Joined this gym over 3 years ago and it's been all downhill since. Machines are falling apart, place is dirty, the upstairs bathroom smells. Machines break and aren't fixed for months. Would not recommend this gym, plenty of better options in the area. Sauna/pool doesn't open until 9am on weekends (and often is closed). Now the A/C is broken. I went to gym at 6:30 this morning and it's closed, no email or text-no communication. Will be looking for a new gym immediately. Waiting for the corporate robo-response.

Gym wasn't open last Sunday morning and this Saturday. Went at 6am and the door were locked 20-25 cars were waiting in the parking lot on each morning. This is completely unacceptable, no communication from gym.

Source: Google

★ 1

⭐ 1 out of 5 (would give 0 if possible)
24 Hour Fitness – Jericho / Huntington Station

Very disappointing experience. The website lists the gym as open until 9 p.m. on Fridays, but there is no mention anywhere that the sauna, hot tub, and pool actually close at 8 p.m. I arrived fully prepared, only to find those areas locked.

When I asked the staff, they confirmed that aquatics close earlier—even though the posted online hours do not reflect this. I was also told that on Saturdays the gym opens at 6 a.m., but the sauna/hot tub/pool don’t open until 9 a.m. Again, none of this is stated online.

Accurate facility hours are basic information members rely on. The lack of transparency here wastes time and causes unnecessary frustration.

Management needs to update the website and ensure all facility-specific hours are clearly communicated. This location can do much better.

Source: Google

★ 5

Been a member for decades.(Ballys OG)
They keep it clean and maintained. Great classes.
Worth every penny...

Source: Google

★ 1

I paid for a full year upfront last year and made it very clear to the salesman and manager at the time that I did not want my membership to auto-renew, as I would be relocating for work. The salesman assured me it would not renew —I never signed or authorized any auto-renewal.

Despite that, my card was just charged again for the full year, even though I haven’t used the facility in months. After speaking with several employees, I was told that the salesman who originally signed me up is no longer with the company due to multiple similar membership issues.

I’ve been trying to reach the manager, Doug, for weeks via phone and email with no response. This situation has been extremely frustrating and unprofessional.

Source: Google

★ 5

Nick, Breydon in the pool area are so vigilant. I have seen a woman who really has serious medical issues, typically irritable being trested with the most concern and respect. Just eecently a patron left behind excrement in the jacuzzi.Corey was vigilent scooping it out, and disinfecting the area. The jacuzzi was closed for a few days while it was emptied and power washed. Kudos to these guys!!

Source: Google

★ 5

The BEST gym I ever been to because they have a pool and I love to swim! The workers are so kind and friendly as well!

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★ 5

I’ve started working with Pam about month and half ago. I am 62 years old and have spinal stenosis. I have not exercised in over 30 years and my muscles were very weak. She is very attentive to my needs and helps me get stronger . She’s helped me build my core muscles and now when I stand up from sitting my back is not stiff with pain. She’s always watching me every second when I do workout to make sure I am doing it properly. She is so compassionate with my needs and truly wants me to succeed. Pam is breath of fresh air and I love her smile !!!

Source: Google

★ 3

Definitely time an upgrade machines sauna needs to be cleaned. Music is either low or off. Step it up crunch fitness is blowing you guys away

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★ 5

I trained with R.J. Carter at 24 HourFitness in East Northport. R.J. was fantastic, helping me to break through my plateau and begin making gains in both strength and size again. He’s very knowledgeable, great with motivation and has a wonderful sense of humor to boot. Great experience. I will be training with him again.

Source: Google

★ 5

I love 24-Hour Fitness! My personal trainer is AMAZING. Pam D. is helping me achieve my goals! She is very knowledgeable, dedicated, focused on me and really cares about my well being. I am on a serious weight loss journey (down 152 lb in 1 1/2 yrs) and Pam has been with me all the way!

Source: Google

★ 5

Very clean gym. One of the few that has a steam room

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★ 5

Pam is the BEST trainer. She customizes the workout to fit your individual needs. She also helps with nutrition advice. She is caring and compassionate.

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★ 5

Came into the gym a couple weeks ago and was looking at a number of gyms. Saw the manager chris and he was fantastic with showing the gym and the culture do the gym is very warm and wlecoming. I also set up training lessons with Gaetano who has really helped me with my lifting form and overall trainer. Have seen fantastic results in the last month and would highly recommend anyone to use him. He’s very perosnable and easy to relate to. Makes working out fun and enjoyable.

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★ 5

Chris at the front desk is very friendly and works with the best staff!! Clean and organized gym!! Thanks!

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★ 5

Place was awesome! Very clean. Staff was friendly and helpful, I will be back !

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★ 5

Chris and Ron are superb, exceptional service

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★ 5

Chris the manager over at 24 hour fitness does an amazing job. He helped me and my family out and works tirelessly to see that the gym is running well. Ron also does an amazing job as he is very friendly and always looking to put a smile on members faces

Source: Google

★ 5

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★ 1

GOTTA BE THE WORST DAMN GYM IN THE HISTORY OF MANKIND. FIRST OF ALL THE GYM AINT EVEN ALLAT ITS A STEP ABOVE PLANET FITNESS AND THEY THINK THEY ALL THAT AND A BAG OF CHIPS. SECOND OF ALL "24 HOUR FITNESS" YEAH RIGHT MAYBE 24 HOURS OF ROBBING YOU IN BROAD DAYLIGHT CUZ. THEY HAVENT BEEN OPEN 24 HOURS SINCE THE ICE AGE. THEY GOT THE AUDACITY TO OFFER FREE DAY PASSES ONLINE AND TELL YOU THEY AINT DOING THEM ANYMORE WHEN YOU GET THERE. nice. EVEN THEN THEY GOT THE BALLS TO CHARGE YOU 35 WHOLE UNITED STATES DOLLARS FOR A DAY PASS THAT YOU GONNA WISH YOU PUT TOWARDS YA DAUGHTERS COLLEGE FUND. 35 DOLLARS FOR A DAY PASS WHEN GOLDS GYM IS 10 MINUTES AWAY PEOPLE DO NOT GO TO THIS SORRY EXCUSE OF A GYM.

Source: Google

★ 2

The employees there are extremely nice, however no one that goes to the gym has any gym etiquette. For example, no one wipes down their machines after use or strips their machines. Additionally I am personally not a fan of the Hoist brand machines but that is more of a personal preference, perhaps you will like them. They do offer free consultations with their coaches which is a nice feature.

Source: Google

★ 2

Half of the treadmills have rips in them and you can feel the huge indentation when using them. The hamstring curl machine has been half broken for months. The cable machines are broken most of the time and no one ever greases the cables on the jungle gym

Source: Google

★ 2

The pool chemicals are very poorly managed and have been kept at dangerous levels this summer. On multiple occasions I tried addressing this with mgmt but without success. As someone who used to manage pools, I am concerned that the gaslighting will ultimately result in issues with the health dept and we will be without a pool in an area that is unfortunately already lacking in lap pool options.

Gym is fine otherwise, although impenetrable and without enough equipment during the summer with the college kids home.

Source: Google

★ 1

Very quick to take our money, but it’s been over a month since we canceled and we were well within the guidelines but still have not received money back! Don’t get pressured into anything there.

UPDATE: Received my money back after writing this review about it. At least I got it back.

Source: Google

★ 3

Parking is easy. Location is great.
The hours are annoying. I wish it were open to at least midnight. Weekdays it closes at 10 PM and plenty of people are still there as they close.
Manager and staff are all helpful and friendly.
They do NOT manage the front desk well and let a LOT of people that do not have memberships in.

The exercise and weight areas are fairly clean. It is often difficult to find some plates because no one is putting them back.

The pool is often closed due to mechanical issues.

You can usually find a game of basketball at the court.

They have 4 squat racks and a very good array of equipment.

I wish they had a PIT SHARK. That would be awesome.

I don't take classes because the times don't work for me.

LA Fitness is too crowded. Planet fitness does not have free weights.
Pro Fit is 24 hours with a great array of equipment and an owner that is friendly and accomodating. The clientele is mostly body builders etc. so not for me.

So for now it is 24 hour Fitness.

Source: Google

★ 5

Pam is an excellent trainer who is teaching me strategies for long term health and success! I love working with her!

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★ 5

The manager Chris does an amazing job and the staff provides excellent customer service. The gym has everything you want. Sauna steam room pool courts

Source: Google

★ 5

Very good gym but they aren't open 24 hours a day. Doug the manager is great and is involved with Gym operations at all times. He is very helpful as is the staff. Membership price is good and quite reasonable especially when compared to other Gyms. Sometimes gets crowded but the kids should be going back to school soon. I recommend this gym

Source: Google

★ 2

I joined this gym as a senior and was told they have many classes for beginners, turns out they have one! Tammylynn who is the instructor is amazing, however, this class is given once a week. Since I joined the gym, the pool has been closed. It’s also seems like no one is at the front desk most times.

Source: Google

★ 5

Chris and Stephon made the experience great

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★ 5

cool gym, chris and stephon helped

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★ 5

Stephon helped us out, good guy

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★ 1

This gym has serious management issues. It’s called “24 Hours” but it’s not actually open 24/7. The weight area is a mess — nothing is in place except the dumbbells. Finding equipment is frustrating. The staff needs to be completely replaced and major improvements are necessary.

These pictures from gym..

Source: Google

★ 4

Large gym w/pool, basketball courts, lots of varied equipment and kind, knowledgeable, professional staff. Shoutouts to Gaetano as a personal trainer and Tammylynne for an excellent Silver Sneakers class.

Source: Google

★ 2

Thought about joining this gym and got a tour from a sales rep. While the facility appeared to be in good shape, I don’t understand how a business can have “24 Hour” in the name and not be open 24 hours. I took my business to an actual 24-hour gym.

Source: Google

★ 2

I want y a body comp. The trainer ask me I thought about training with a trainer , I told him I don’t think it’s a good time right now, all suddenly he is busy.

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★ 5

The gym at 24 Hour Fitness has everything you need. Chris the manager provided excellent service. Highly recommend checking it out

Source: Google

★ 1

There is no air conditioning at all! Stopped in to join and it was way too hot! Why is that! Locker room was dirty.

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★ 5

My whole family and I workout here, including some of my in laws. Our local gym which we love, for the hours and equipment. Can get busy in the evenings but we deal with it to get and stay healthy.

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★ 5

Chris is amazing ! Best service, come to this gym !

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★ 5

Gaetano my personal trainer is absolutely awesome. I highly recommend him. He is a very caring individual. Thank you sincerely Bruce Edwards

Source: Google

★ 5

Great friendly staff. Ron and Chris were awesome and very helpful. Good equipment selection 😀

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★ 5

Ron and Chris are super nice. Very accommodating and a great gym

Source: Google

★ 5

Always a great experience coming to this location. They have everything I need and more. Classes are great, personal trainers are even better! The front desk staff is always friendly and the gym is always clean and tidy. Thanks to the managers Doug and Chris for everything you guys do to keep us motivated!!!💪

Source: Google

★ 5

Love this gym!

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★ 1

Falling Behind in a Competitive Market

It’s disappointing to see how far 24 Hour Fitness has slipped—especially with better-run gyms like Orange Theory and LA Fitness just around the corner. With so much competition nearby, you’d think they’d work harder to retain members. Instead, they’ve let the quality decline across the board.

The name “24 Hour Fitness” is now misleading. The gym closes at 10 PM Monday through Thursday and even earlier—9 PM Friday, and as early as 8 PM on weekends. For those of us who relied on true round-the-clock access, this change is a major letdown.

The gym environment is just as frustrating. It’s hot, stuffy, and dusty—like the AC barely works. Machines are outdated, often broken, and there aren’t nearly enough of the popular ones. It’s common sense: if certain machines are always in use, provide more of them. If space is tight, remove equipment that barely gets touched.

You end up walking around trying to adjust your workout based on what’s available—or waste time waiting. There’s no staff overseeing machine use, so people sit on equipment scrolling through their phones for long stretches with zero regard for others.

Cleanliness is another weak spot. Disinfectant bottles are almost always broken, paper towel dispensers are often empty, and no one seems accountable for restocking or maintenance.

This gym used to be reliable. Now it’s falling behind in a competitive market, and sadly, it shows in every detail. Shame!

To be fair, some of the staff members are friendly and helpful—they do what they can. But it’s clear that the core issues stem from poor management and a lack of investment in the facility overall.

Source: Google

★ 1

I wish I could give this place 0 stars. Don’t join this gym unless you absolutely have to. It’s always way too crowded and the machines are constantly broken. Not to mention their aquatics area is closed every other day for “maintenance”. Also they are severely understaffed. Please don’t join this gym.

Source: Google

★ 1

It will rain fish before this gym has more than 3 working stair masters at once. They don’t even muster up the energy to put signs on the broken ones.

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★ 5

Have been coming for almost two years now. Good machines and locker room is always clean

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★ 3

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★ 2

Not open 24 hours!

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★ 5

I have been training for 3 years with RJ. He is very in tune with your goals and the challenges you may have. Highly recommend Rj. He will get you where you want to go.

Source: Google

★ 2

This is the only location ive been to so i cant speak for all 24hr fitness. If I want locked into an annual membership i would have cancelled by now. For the first couple months of my membership my sign in was messed up leading to me being stoped every time i went in. Staff had no interest in looking into the issue until one day it was finally resolved. It closes way too early. On the website it says 10:00pm but they turn the lights off at 9:15. Overcrowding during rush hour is a big issue no machines available.

Cont:
Be sure to bring your own carabiners for cables. They don’t have enough for every cable.

Source: Google

★ 5

Pam not only provides a great workout session but tailors it to your specific needs. She changes direction in a heartbeat when you experience pain and always has an alternative plan. Pam also provides well-needed guidance and advice which truly helps your overall health and recovery.

I enthusiastically recommend her as a trainer. She truly serves as an integral part of my health team and I cannot imagine my journey without her help.

Source: Google

★ 5

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★ 5

This is the best gym I've seen in 25 years. Well designed and appointed. It is clean. Roomy shower stalls with hot water and good privacy. The sinks were clean and with warm water. The staff was friendly and helpful. The clientele is polite and considerate. The weights were all racked. Not crazy about Hoist equipment but there are free weights so good enough!

Source: Google

★ 2

Although this gym has great amenities such as a pool, hot tub, sauna and steam room; there are kids everywhere. The gym is always overcrowded no matter what time you go but I just can’t get over seeing kids everywhere. Not just a bunch of 14-15 year olds crowding the machines; people bringing their actual children. Some of the machines are broken. And I feel like I’m waiting for the 6broccoli headed teens to stop crowding the machines that work. I wish I could get my money back. This place is a madhouse.

Source: Google

★ 5

Chris at from desk was very helpful getting me started the basketball court was amazing

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★ 5

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★ 5

Chris at the front desk is always very helpful and kind , helped me to sign up earlier last year , gave me the best deal possible , thank you .

Source: Google

★ 5

Great gym only thing missing is a smoothie bar. They got space for it up front move that merch and supplements and a higher return.

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★ 5

Pam is a fantastic trainer. In my 50s with tennis elbow I was nervous that weight training would make it worse. Pam concentrates on angles and proper form. Not once in four months training with her have I felt pain. I wanted to put weight on my thin frame. Pam honed in on all. I have gained muscle weight and feel the best I have in years. She is a trainer who listens and you get results. She's the best!

Source: Google

★ 5

Amanda is an excellent trainer! I always feel great when I finish my training session with her.

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★ 5

Great gym. Chris provided great customer service and assistance.

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★ 5

Great gym with every amenity one may need. Very clean too!

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★ 1

Gym experience here has fallen off greatly over the years. Communal lockers either broken or locked open (front desk has key, but no motivation). Equipment stays broken for weeks or longer. Used to be much better experience.

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★ 1

I am in front of gym today, Sunday march 30, and they are still not open. They open at 6am and it is now 6:30. Their job is to open the door and sit at the desk. How hard is that?

Source: Google

★ 5

It’s a great gym, my entire family enjoys the workout. Kris manager is very friendly and helpful.

Source: Google

★ 5

Although we were far from home, my sister and I decided to try out this gym. We appreciated the 3-day free pass; however, the long commute prevented us from joining. Nonetheless, we both had a positive experience with the classes and pool area, and the staff was friendly and helpful. We regret not being able to become members at this time, but we recommend the gym because it offers full amenities.

Source: Google

★ 2

I was really excited to join this gym as I was moving back into my hometown and needed a new gym to call home. This gym seemed great at first and gorgeous from the outside but this experience has been a disappointment. As a gym rat for years, and having worked at multiple gyms, I understand the expectations of clientele and this hasn’t been it. I’ve been double charged for an initial annual fee, there is little to no gym etiquette, and the gym is filthy. Weights are consistently found in the wrong spot all the way across the gym, and sometimes you can’t even find certain weights. I’ve taken multiple showers with no hot water, and duct tape seems to be the fix for holes in the machines. The pool is the only service that lives up to expectations.

Source: Google

★ 1

It's a shame that this place is so poorly managed. It's a beautiful facility with a lot of amenities. With that being said, they obviously oversell memberships, as it is always crowded. The locker room is absolutely disgusting. It smells like weed in the locker room and sauna all the time. I canceled my one year commitment after 5 months because it was so bad. Better choices in the area

Source: Google

★ 2

Staff is nice - especially Chris, but that's all of the good I have to say.

It is constantly mobbed anytime after 3pm and there aren't enough machines - like at all. I don’t think it worth the price they charge whatsoever. the locker room is horrendously kept. Freezing cold inside and out of the locker room and it quite literally smells like someone died in there. I used to go to push for about the same price and it was levels better, the location is the only thing keeping me here but that might change. (Update: it did change. Just cancelled.)

Oh and it isn’t 24 hours🤣

Source: Google

★ 1

absolute trash sauna trash smell trash staffs

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★ 1

Absolute terrible bad service and bad staffs

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★ 2

Free motion machine has been broken for a while, still not fixed. They only have 2…

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★ 5

Great gym it has all the equipment you need at times they can be broken and it takes a while to fix and can be extremely crowded at times. But I like it the staff is great. The people who go there are pretty friendly. I feel very comfortable. I recommend this gym to anybody in the area

Source: Google

★ 5

King sick

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★ 5

I love coming to this location! So clean and spacious and well
maintained. My personal trainer, Lance, is such a great guy!

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★ 4

Staff friendly and accommodating. Good atmosphere. Well maintained and clean environment.

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★ 1

Very dirty gym and 24 hour fitness closes at 8 9 and 10pm. Pretty silly. This “24 hour fitness” in fact has the earliest closing hours of any gym on Long Island.

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★ 1

Just got back from a month in Tokyo and attended a gym there. As you could imagine it was very clean, unlike this gym. I don’t understand why this gym can’t have a full time cleaning crew ??

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★ 5

Love this gym; they have everything you need to get a great workout in no matter what your fitness goals. As well as a shop and a bunch of training option (group and personal). My entire family is members and we would never choose to go anywhere different :) we have tried memberships at a bunch of different gyms over the years and this is by far the best.

Additionally, the sales and service manager, mark, was extremely helpful when it came to my membership.

Source: Google

★ 5

Super clean, nice staff, amazing pool and steam room. Felt like a luxury though end gym compared to the 24s in LA

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★ 5

Very open and clean gym. Good amount of weights.

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★ 5

Mark and Carol were an amazing help!

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★ 5

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★ 5

This gym has everything you need - sauna, pool, basketball court, large lifting space. Mark is awesome and super helpful! Clean and spacious!

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★ 5

24 Hour Fitness is a clean, well-equipped gym with everything you need for a great workout. The staff is always friendly and helpful—especially Chris, who goes above and beyond to assist members and make everyone feel welcome.

Source: Google

★ 5

Really enjoy going to this gym. For the price and the amount of equipment, along with the pool, sauna, and steam room, it’s hard to beat. My only wish is that the gym was open later and that the sauna was open longer as well.

Source: Google

★ 5

Great gym, well kept equipment, and clean. Chris always there and helpful when I need anything.

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★ 5

I'm from out of town and came for just the day. Great gym. Super friendly staff. Chris at the front desk was super helpful. I'll be back next time I visit for sure.

Source: Google

★ 2

Pretty good gym in the area. I use the pool area quite frequently, it seems to be pretty well maintained and clean. The work out machines are good, much better than the other gyms in my area.

Lance is a good guy, he tries to help you the best he can and I really appreciate that. I have to say this is a huge upgrade from eastern athletic despite being farther.

Edit: not sure what happened here. Hot tub is constantly closed even with the new contractor. Still not 24 hour fitness, the pandemic has long passed.. I was promised the hot tub will be opened more frequently (which is the reason why I got the yearly…) but it has closed down even longer than the last contractor.. Very disappointed how the prices are still the same while they offer less and less. 5 stars to 2 now.

Source: Google

★ 5

Great gym great parking space! Very clean great manger Chris the manger Is great person showers me good deal and Carrol great sales person highly recommend!

Source: Google

★ 2

I love my gym, front desk is very friendly no complains about them at all, but lately is very dirty, they need to keep it up...

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★ 5

I want to take a minute to recognize Chris M at 24 HR Fitness in East Northport. His dedication and persistence are exemplary. I contacted 24 about a membership and Chris followed up right away. We discussed my options and he very clearly laid them all out for me. There was no pressure and you could tell he just wanted to get me the best option that worked for me and my budget. I couldn't recommend Chris more. If you are looking for a membership do yourself a favor and contact Chris M at 24 HR Fitness in East Northport. He will not disappoint.

Source: Google

★ 5

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★ 5

Chris was helpful in explaining the membership options. Love the sauna at this gym. Definitely recommend

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★ 5

Chris at the front desk was very personable and helped with any questions i had.

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★ 5

Forgot I had a membership I signed up back in summer. Chris and Mark helped me big time with the payments that was due.

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★ 1

Just moved back to my hometown northport, NY from TX and was looking for a gym by trying all the day passes to see which one I liked. So I saw online this gym had a 3 day trial pass to test it out, so I went and was thinking of joining. That was until they told me they can’t do the 3 day pass bc my license is from TX. I honestly would’ve signed up then and there but just bc the guy told me I couldn’t do the 3 day pass rubbed me off the wrong way bc it was (falsely) advertised on there website that I could. I have no desire to go back and will be getting my gym membership at golds gym thanks for saving me the time by your terrible customer service. Also who calls a gym 24 hr fitness when it isn’t even open 24 hrs 👎.

Source: Google

★ 5

So clean and friendly. Love the pool which is always available. Plenty of machines and free weights without a wait. They have a basketball court, sauna and steam room. This place makes it easy to reach my goals. I recommend it to anybody looking for a gym.

Source: Google

★ 5

Easily one of the Nicest and Cleanest gym I’ve gone to. I didn’t have to wait for any machines , friendly environment and staff. Bathroom and locker rooms were spotless. Machines maxed out at reasonable weights as well. Definitely coming back again.

Source: Google

★ 1

24 hr fitness is the worse. I spoke to someone from 24hr fitness about obtaining a 3 day free pass advertised on their website. My concern was I just moved back to NY, and still had a outta state license, so I didn't want to go in for no reason. The person I spoke to told me he will be willing to work with me, and if I can come in that Monday night, I said unfortunately not to night, but I'm looking to come in some time between Tuesday and Thursday, not sure which day because of work, and ask him if that was OK. HE said sure. So Thursday comes and I go, dude immediately tells me he won't do the free 3 day, and I told him that's false advertising. Why do you have me coming in after I spoke to someone, only to tell me you can't do it, and then want me to pay 39 dollars for the month? His response was... well people from out of state might be theives?? I was like really, you implying I'm a tbeif?? The dude rubbed me the wrong way very unprofessional, Not to mention another false advertisement is in its name. If you are looking for a gym that is 24hrs, 24hr fitness is not for you. They open at 5 and close at 10. After he walked me around he was thinking about waving the day fee for me for around 25 dollars. But I said nope don't bother and left, they are the liars and thieves, to mislead people into thinking they will give you 3 days free pass to try it out, only to lure you in, waste time gas and money, and insult you and turn you away. They don't deserve my business or anyone elses

Source: Google

★ 4

Joined the gym almost a year ago love the Zumba classes and the ability to always get a machine. Upset that the hottub has been broken for over 4 months and that lately the pool is used for the kids to practice there swimming while the parents sit and watch , instead of being used as a fitness pool.

Source: Google

★ 1

The price for an annual membership is the cost of a monthly membership at other gyms in the area so it was a no brainier to join. However, in the time I’ve been a member, machines are broken for months at a time, classes are packing in with over 50 people on weekends, the sauna, pool and/or hot tub are always broken and no one ever knows when they anticipate repair. The final straw was when the AC went down last week and it suddenly closed for days without any message from membership. Repairs are necessary but not informing the customer in a timely manor is unacceptable. I guess I’ll be overpaying somewhere else that prioritizes its clients.

Source: Google

★ 5

Great clean gym, highly recommend!!!

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★ 5

This gym was one of my favorites to workout in. The equipment is great, the locker was clean. I love how I was able to do extra cardio playing basketball at the court here. Definitely a 5 star gym.

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★ 5

Got a guest pass for this gym since I was in town visiting family. A lot of different/unique equipment compared to other gyms I’ve been to. Definitely don’t hesitate to get a workout in here!

Source: Google

★ 1

Signed up for the yearly plan and after 3 months into the yearly membership I requested a partial refund due to a portion of the equipment being broken the up keep of the gym is bad. They refused to give me a partial refund on the $400 I spent for the year saying I only had 5 days to cancel. The gym is a joke.

Source: Google

★ 2

So I stopped in today to see the place again. I was a member once. Why would I join with reviews being 3.6 even though the woman was trying to get me to. Also the whirlpool wasn’t working. Who knows how long that would last? Oh and they don't have any Zumba classes! NOT!

Source: Google

★ 3

It’s not 24 hours. It closes at 10pm. False advertising.

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★ 5

Mark was incredibly nice during the whole sign-up procedure after I have been out due to an accident for over a year. Despite some machines being worn out, most are still in good condition.

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★ 4

For the past two years I have been a member all in all it is a good gym with lots of equipment but the number of teenagers who do not understand gym etiquette is mind-numbing. If you are there to workout after 3pm be ready to wait for machines to open up.

I wish the product would match the name on the outside of gym and that they would be open 24 hrs. Or could you at least open at 4am and be called 18 hour fitness?

Source: Google

★ 5

Lance is phenomenal in all regards. a consummate Profesional, and highly knowledgeable

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★ 1

Worst gym i ever been to. The place is hot and humid, very crowded, employee are rude and impolite. Bought a year pass thinking it’s a decent gym but im never coming back again.

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★ 1

Didn't even honor my 3 day free trial because it was Memorial day. Lame. Considering they're open on holidays, i mightve switched from LA fitness

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★ 1

This gym was 24/7 before the pandemic. For years it has been 16 hour fitness with intermittent pool and sauna closures. I will be terminating my membership in due time for a better gym with better hours.

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★ 5

HIGHLY recommend RJ for personal training. He really works with you on your goals and has the greatest energy to push you!

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★ 5

Everyone in my family loves it there. The amenities are great, the machies are super clean, and they have a great way if staying neat. The serive there is also very great. Love the sauna, steam, pool, and basketball court. My family and I love it there! It's great! 😄

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★ 1

Gym was great in the beginning but today there are many broken machines. No regular maintenance to keep things up. Many machines have cheap black tape on the handles instead of the original padded grips. Hope it improves soon or me and my friends are not renewing.

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★ 5

this gym has great employees. Mark helped out a bunch with my membership! the employees and the other gym members create a very friendly environment that make it great for working out.🏋️‍♂️

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★ 5

I’ve been coming to this gym for over 3 months now and I love it! The equipment is nice and the environment is even better due to the people that work to uphold it. If you’re looking for a good gym to go to, then make sure to talk to Mark!

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★ 3

I joined this gym because it is the closest one that seemed to have the nicest amenities. While there are tons of free weights and machines, and the sauna and steam room are great, the gym is always crowded with teenagers and younger clientele. You’ll be waiting 20-30 minutes for cables because a group of 5-6 teenage boys will be chatting around them. There’s an epidemic of people not cleaning the machines after they use them, and the free weights rarely get put back to where they should go. Plates are scattered across the floor, and foam rollers will be hiding in the most random places. Plan to go early in the morning if you want to avoid the crowds and have the best chance of cleanliness. Avoid going anytime after 2pm.

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★ 1

Sign up for a 3 day pass through my hospital job wanting to try a new gym. Well that was a fail apparently can't use my 3 day pass due to the holiday and people are paying money to come work out here so it's not "important" to them to potentially get a new client here cause I'm only using a free pass. Failing to notify me was really unprofessional I would said, cause I just drove 25 mns to go there for no reason.✌🏽

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★ 5

Awesome facility great gym

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★ 5

Great place to workout, and have fun. Chris is a great employee as well.

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★ 5

the facility is great. Great service from Chris M at front desk. All the equipment is very clean and well kept up with. highly recommend.

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★ 5

Review by Vincent Guarino cracks me up. Expects a "courtesy" to let his son in when he's not there. It's called "entitled" when you don't think the rules apply to you and you huff and puff when you can't get your way. My kids acted the same way when they were 3.

I would never have the audacity to ask for such a silly "courtesy" request. A perfect example of how society's broken down.

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★ 5

Me and the pal decided to try it out, front desk was helpful, weight room was awesome

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★ 5

I have been going to 24 Hour Fitness in East Northport, NY for about 1.5 years. From the very beginning, I started training with RJ Carter. His knowledge of the human body and how to address any ailment that might turn up is uttering amazing. I plan on staying at this gym for a few reasons, and RJ is at the top of the list. Lucky I met him.
BTW, I’m 71 years old and RJ is keeping me a young 71 year old.

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★ 5

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★ 5

Chris at the desk was very helpful

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★ 3

Tried it out. Not bad, but there are better options out there.

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★ 5

Nice and clean good people's but some young kids smoking the E-Cigarettes hanging on too much locker room not giving the others for privacy and some selfish not the respect for the rule still using the of the sauna and getting the without the showers shoes and dirty socks they smell look like dirty horse

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★ 5

Mark the sales manager helped my mother and I out with a membership. Really appreciate how informative he was and love coming to the club every week!

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★ 5

The bathrooms are dirtier than penn station..the equipment is always broken and there are 12 yr olds on the machines,
But im cheap and i like the affordable prices..so price beats below average gym..

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★ 1

This gym is ridiculous..!! I purchased the top tier package with the buddy pass for my son.. typically my son comes with me and the 2 times that I wasn't there I asked for a courtesy to let him in and then outright refused..! Well I'm canceling.! I'll finish my last few months and I'll go to LA fitness up the road..

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★ 5

Great place to workout enjoy the staff and friendly members

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★ 5

Easily the best gym in the area. Best bang for your buck. Like any gym during peak times, it can get crowded, but the pros out weigh the cons.

Pro’S:
- clean
- not broken equipment
- dumbbells are reracked in order
- full court basketball, sauna, steam room, hot tub, pool

Cons:
- NOT open 24/7
- Spotty Wifi
- sauna is not open at all times; only open when a lifeguard is on duty since it’s located by the pool
Note - not all females like coed sauna

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★ 5

Gym is awesome got everything you need had Chris m help me and was very helpful

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★ 1

It's a shame... they're less than 2 blocks from my house, but I can't use them. They advertise being open 24 hours - but they're not. They advertise having good rates - they don't. You would think that the place could be kept clean - it isn't; the bathroom often smells like a subway station in the Bronx on a hot day. They're really 16.5 hour Fitness, they charge roughly twice as much for monthly dues as PF and the new Retro Fitness that's re-opening just down the street, and the people that work there can't seem to be bothered keeping the gym floor or bathrooms clean. Stay away until they get their act together or they get bought out by a company that knows how to treat its customers.

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★ 5

My parents and I are big fans of 24 Hour fitness! My parents come every day and love the amenities and atmosphere. While training for my triathlon, my mom was able to bring me as a guest to use their pool. The pool itself is very clean, good temperature and has a hottub, sauna and steam room all on the pool deck. Perfect for post swim (or any workout) recovery! The staff is also very friendly and accommodating. Love this gym!

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★ 3

Decent gym, byt they have to put some age limit. Coming at 5pm as most of working people, im not trying to wait for the machine/bench for 20 minutes cause 5 11 year olds are playing games on their phones on it.

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★ 1

Its called 24 hour fitness but its not open 24 hours

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★ 1

mark the sales manager/customer demands me to pay a day fee when even though i'm a member but just past due a bit.
terrible service and was not helpful or tried to help in any way besides offering a $25 day pass. terrible, wouldn't recommend and go elsewhere.

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★ 5

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★ 3

It’s decent, clean. Conveniently located, but it can be unpleasant at times.

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★ 2

It’s vacuumed but never sanitized. I signed up for the pool but the bathroom is never cleaned

Turf is also used for stretching and not plyos or running drills, there’s no space to stretch if there’s a class going on.

Broken equipment since I signed up (seated hamstring curl)

Assault bike AND sled broken for a long time
(Sled wheel is off and it moves diagonally)

Assault bike I told employees many times and they said it’s fine even though BOTH seat adjustments are broken. This is my main conditioning tool and one of the reasons I signed up.

Golds has upgraded gear, so has LA.

This place has great conditioning gear but if I can’t use it for weeks/months I’m not coming back and will go elsewhere. I got robbed not being able to follow the program I made for myself because they don’t feel like repairing their equipment.

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★ 1

The name alone and hours they are open is enough alone to not trust them with your credit card info.

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★ 1

BEWARE OF FRAUD! Canceled membership and they still charge my card. I’ve had to cancel 3 times!!!!

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★ 1

After my son canceled his membership back inFebruary and recieved an email confirmation stating the membership was canceled this gym continued to bill our card. Until I 1st spoke with Lance the manager and then finally had to dispute the charge. Do not trust this gym.

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★ 5

I've been to gyms all over the country traveling for work and living in different states. This is the nicest gym for the price imaginable. Everything you need. Great atmosphere and the regulars are very cool people. 10/10 would recommend. Only thing is i wish they were open 24 hours. Can get very crowded but not much you can do about that.

Source: Google

★ 5

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★ 1

This club used to be wonderful! The times this gym is open is quite ridiculous. “24 hour fitness” is only open to 8pm on a Saturday night? They need a name change or make your hours available for EVERYONE. This gym is by far one of the worst in the area.

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★ 5

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★ 1

It's extremely bizarre that a gym named "24 Hour Fitness" closes at 8pm.

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★ 5

Great place it's very clean & yhe personal trainers are great

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★ 5

I’ve been a member for over 30 years since Ballys Fitness and when I called to this location and spoke with Tim in customer service I can’t thank him enough to guide me to speak to one of the manager, and he made sure that I would speak to one them. He told me , there’s a few managers on this location, but I took a chance to speak with the manager named, Doug, I am glad that I spoken to Doug by phone and he is very helpful and very kind enough to listened to me when I was renewing my membership. He is very professional, experts and very knowledgeable when I was talking to him regarding my membership, he knew immediately and including Tim. Doug helped me tremendously without any stress and he resolved my concerns and my situation, he took his time to assured me to get the most out of his busy and limited time that he have. And I would like the company to acknowledge Doug, the Manager and Tim, in customer service for their professionalism and how they handle how to serve a quality service to the customer like me.
I would definitely recommend this location to everyone and to join to this gym. It was a great experienced that I joined to this location. And I am glad I made a great to decision to be a part of 24Hr fitness.
The 24 Hr Fitness chase your goals for perfect workout. . The trainers and staffs seems well disciplined.

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★ 2

Should be open at least 4 am to 11 or midnight

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★ 5

Great gym amazing pool However, you need reservations for the pool and it’s really hard to make because as it takes a little while to get through on the phone. The manager is very responsive and promised to ensure that the response to phone calls will be more prompt.

Source: Google

★ 5

Just had my first workout here on the guest pass after 8 years of not working out. This place is great and affordable. Plenty of weights tons of treadmills and other cardio machines. A basketball court, swimming pool, sauna, exercise rooms, personal training, other types of classes it really has everything you need. Ask for Cara she was great and will help with any questions!

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★ 5

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★ 5

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★ 5

This place is nice. Opens early in the morning. Not too busy in the mornings. Has a basketball court, pool and sauna. Multiple squat racks. Weights are clean. Staff are friendly.

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★ 1

Not open 24 hours while being named “24 hour fitness” That’s honestly crazy

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★ 1

24 Hours? guess what, it's not. LOL

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★ 5

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★ 4

It would be great if they were open 24 hours.

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★ 3

Nice facility but it literally doesn't live up to its name, the planet fitness near me is open 24 hours but the 24 hour fitness is not

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★ 1

Wondering how it’s named 24 hour fitness when only open less than 12 hours per day

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★ 5

Great gym glad I joined. Highly recommend. Friendly staff and clean environment .

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★ 5

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★ 5

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★ 1

Wait... 24 Hour Fitness isn't open 24 hours?! 🤣🤣

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★ 3

I worked out here on a trial basis to see how I would like it and I have decided not to become a member.

The positives: The staff is friendly and helpful, the facility is clean and looks brand new, and they have some interesting equipment you can't find at most gyms including pull sleds and flipping tires complete with a strip of turf.

The negatives: Lots of teenagers work out here which of course means weights are left all over the floor and no staff is around in the weight room to put them back or tell the kids to put them back. Despite the variety of equipment, they don't have a lot of it. You will find yourself waiting to use a particular machine at least once in your workout because there are only 1-2 of them. Also, as everyone else has mentioned, they close at 10 which didn't bother me but seems to be a huge issue for a lot of other people.

The cost for a gym of this caliber is somewhat high. You can probably get the same exact workout at LA fitness for less money but the facility will be dirtier. I passed on 24, but there are certainly worse options in the area.

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★ 3

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★ 1

How are you gonna call yourself 24 hour fitness and not be open 24 hours. L name

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★ 4

Great gym, but in January it was advertised as 24 hours on their main website and then changed it after their busy season. At this point, it's just false advertisement. It's a great gym don't get me wrong but should change its name and be honest.

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★ 5

Joe really helped me out with my account and membership, great guy

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★ 5

Go to Joe in sales, very helpful

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★ 5

Nice gym gets a bit crowded at nights

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★ 5

Friendly staff. Large clean locker room. Plenty of free weights and machines for every level.

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★ 1

I signed for 1 year thinking the jym will close at least at 12am, they trick you with the name 24 hrs fitness but all other jyms close later than this jym. This gym close at 9 and now at 10
I've been there for 10 months and I almost worked out for 1 month only because I finish work at 9pm

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★ 3

It's clean, its a great place to workout at, however it's not 24hrs which is the biggest draw back for me. At least open up till 11pm is great.

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★ 1

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★ 5

This is the best gym I ever went to. This place is amazing. 😊😊

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★ 5

Very nice gym. Spaceous, lots of brand new, high quality machines, weightlifting equipment, free weights. Edit 2/11/2022: mask mandate removed. Almost Noone is wearing masks. Gym very busy during 4-7pm weekdays. At least 1 cable machine broken. We can't afford any machines to be out of commission with so many people there. Been member for 1.5 years now, they still didn't add a second fly machine which is ways busy and we need 2.

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★ 5

Nice atmosphere very bright and open. A variety of fitness equipment including all the conventional equipment plus tire training, ropes and a push sled. They also have a sauna, steam room and pool. The only downside is after covid closures, they close a 9:30.

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★ 5

Great place to exercise

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★ 2

Initially the gym was very clean and well maintained. When it opened it was actually 24 hours. Now it's 17 1/2 hour fitness, the two standalone cable machines are broken, the membership fee is overpriced, they charge multiple ANNUAL fees, and management never has any answers for any of the problems.
It sucks because a lot of chicks come here (I'm 27 and not gross so i can say that) and the gym is super close, but I'm going to go elsewhere.

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★ 5

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★ 4

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★ 3

This is an ok gym, the only reason I’m giving 3 stars instead of 2 is because they are very clean and organized. Although they are clean, they also charge WAY too much for what you get. $47 after tax a month for a gym that closes at 9:30 is absolutely insane, above that, they also have no punching bags and the gym is insanely small for what you pay.

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★ 5

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★ 5

Oh my god look like it's having steam room sauna hot pools everything is perfectly is working nice and clean young Goods people's work and help the others here look like a heaven after many many months

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★ 1

Great gym....the open hours are terrible. No reason to be closing at 930.

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★ 5

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★ 4

I like working out here

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★ 5

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★ 3

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