★ 5

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★ 2

One leg extension machine is ridiculous

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★ 5

The gym is a friendly and safe environment for people of all ages. It attends to anyone’s needs with its large variety of resources to reach your fitness goals.Furkan in the front always does such a good job with greeting and is just great all around, the rest of the crew is amazing also.

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★ 5

Great gym all around, furkan really does make me feel welcome and always says to have a good workout. Great front desk crew all around

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★ 2

I joined because I was injured in an auto accident. The spa tub and pool were to help me recover. Good luck using them. The spa and pool close rite in the middle of the day . Between 2 pm and 4pm ridiculous. And its not always working. There was also a brown blob of something floating in the spa tub. Gross. The life guard saw it and didn't do anything until I bought it to his attention. The gym could be cleaner. Always paper on the floor. And not many people clean their machine when done.

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★ 1

Started out as a good experience. I’ve been a member now for a few years. I’d say there’s been a slow decline in experience and service over the last few years. The gym’s gotten progressively dirtier, and the temperature of the gym is inconsistent as well. They only have one pec deck machine which is frustrating, because it seems the gym is always packed.

All, I can deal with which is why I stayed a member.

However, to say the customer service is subpar would be a severe understatement. It is rare you are met with a smile, or friendly service. The only trainer there who is a pleasure to deal with is a lady who typically wears religious t shirts, and a hat. I’m sorry I do not know her name. The kicker was the incident my two guests had the other night.
I have two guest passes and my guests have been coming with me 3 times a week for the last few months. A few nights ago, they got there less than 2 minutes before I arrived.

I’m told Tracy, Christian and another dark haired lady was very rude to them. One of my guests tried to use the bathroom while they were waiting for me, and felt they were spoken to very rudely. Again it didn’t surprise me because I’ve seen plenty of incidents of other members spoken to that way. My guests are both over 30 with kids. Nobody was trying to steal a gym day, and we see these people multiple times a week. I understand needing to make sure nobody slips by, but again, they were told they were waiting for the main member(me), and could’ve spoken much more politely and professionally to my guests. After the exchange, they even had the gall to insinuate if they just signed up for their own membership they wouldn’t have any issues. Obviously it’s very disappointing and embarrassing for my guests to deal with interactions like this. These workers should consider that everyone they speak to could be a customer, and that they’re not the only gym in town. It’s no wonder why the reviews can’t even break 4.0.

I will be exploring new options for my membership, and can only hope the customer service and RESPECT can improve from here.

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★ 5

The staff are very nice and kind and the cleaners do such a good job at night to make sure the gym is clean for the morning

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★ 1

Car caught a flat and the big lady at the front refused to let my 6year old use the bathroom. I won’t be back.

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★ 5

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★ 5

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★ 2

Saunas never open on normal hours, Gyms always dirty, Name states “24 hours” closes early.

If it wasn’t for the other 24 hour gyms I would of canceled my membership

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★ 1

I joined this gym when it first opened, but the quality and professionalism have gone downhill. On a recent visit, I brought a guest with me and was extremely disappointed with how the interaction was handled. Instead of welcoming us or discussing membership options, the salesperson, Kevin Jett, treated the situation with complete disrespect.

As a paying member, I should never be made to feel embarrassed for bringing in a guest. Because of this, I canceled my membership immediately, and my entire family (who hold several memberships here) will also be canceling.

Management should take this feedback seriously — experiences like this are exactly why loyal members leave.

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★ 5

Gym's always clean, temperature is always comfortable and staff is always helpful. Wish there was more than one butterfly machine, but everything else is great!

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★ 5

I visited for a day trial to check out the facilities. While some equipment and areas could use a bit of maintenance, the gym had everything I needed for my workout during the time I was there.

The standout amenities for me were the pool, sauna, steam room, and jacuzzi — definitely great perks that added value to the experience.

Keving at the front desk was very welcoming and helpful throughout the process, making everything smooth and easy. Great customer service!

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★ 5

This club has everything that I need, staff is great, new manager Christian is the best.
Highly recommend 👌

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★ 1

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★ 5

Delano is awesome. I get a great workout every time. I’m healthier and stronger than I have ever been thanks to his guidance

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★ 1

Me dieron 3 días de membresía por suscribirme en línea y al llegar me supieron decir que solo un día eso es la primera estafa, Tienen buenas instalaciones pero es bien puerco, máquinas sucias, me encontré hasta con un papel higiénico bajo mi banco.

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★ 5

I was very pleased with this spacious and clean facility. The staff members were welcoming and friendly. I will return!

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★ 5

Kevin made setting up my membership so easy and efficient.

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★ 5

nice staff and great personal trainers!

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★ 1

The gym is named 24 hour fitness but not open 24 hours. That is the main problem!

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★ 1

This is the worst gym I’ve ever been too
1.It is not clean
2. Staff at the front desk are not nice and always on their phones
3. It’s way too hot in there. (Horrible air conditions)
4. Always packed with people not using the equipment correctly or filled with kids.
5. It smells so bad in there.
Not a pleasant experience but the only affordable gym near me so no other option.

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★ 3

I won't bash this place too hard (its relatively cheap) but the equipment is dated and there are not enough leg machines, always a line and I can only modify my routine so much. Staff is blah and paper towels for wiping the machines down are empty often. Management needs to step up.

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★ 5

Amazing club. Love it. Join now

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★ 5

Literally the best gym and the best value in the area!! Classes, weights, cardio, basketball and pool/sauna! The BEST personal trainers and friendly staff! I love this place and im so glad I found it. Shout out to Tracy and Kevin for getting me signed up!

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★ 2

The gym is nothing special. Equipment is always taken or dirty. I regret purchasing the annual package. The worst part is that most of the employees at the front desk are either on their phone or having a conversation amongst themselves. I have gotten ignored every single time I say hi or goodbye. It is truly laughable at this point. They show ZERO enthusiasm and I can tell I am bothering them when I ask any sort of question. I have no idea why they are there since I can simply scan myself in.

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★ 5

The facilities technician does a tremendous job keeping the place running. If something breaks, it is addressed immediately. Good job!

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★ 3

Would give it a 4 as far as commercial gyms go. Community gym so you’ll mostly see the same people everyday. Wish the dumbbells went to 150 which isn’t exactly standard for commercial gyms but there are some pretty serious athletes here so would be nice if they upgraded. Broken machines get fixed pretty quick. Loses a point for not being 24 hours with that name

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★ 5

Shout out to Kyle the maintenance tech. What a difference having him around. When the equipment fails he's fixing it right away.

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★ 5

There is a LOT of equipment at this club. I don’t know the name of the maintenance guy, but I appreciate that he is constantly at work keeping the equipment in good operating condition. Thanks dude.

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★ 5

Tracy at the front desk is incredibly helpful and attentive. She’s highly knowledgeable about all aspects of the gym and always eager to assist. The rest of the staff is just as welcoming and friendly. I highly recommend 24 Hour — great experience all around!

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★ 2

This is by far the dirtiest gym in the area, I been member for more than 3 years is convenient for me that is why I still here but once my membership is over I'm going to a different one.
The machines are always covered dust, and it looks like they haven’t been cleaned in weeks. The floors are filthy, especially in the corners and under the equipment — it’s honestly disgusting. Even the lockers are dirty inside, with a weird smell and grime buildup. Worst of all, the air ventilation is terrible. It smells musty and there’s visible dust on the vents. It feels like you're breathing in mold. I don’t understand how this place is even allowed to stay open.
The equipment is good 👍🏼 but definitely needs a MUCH BETTER CLEAN JOB!

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★ 4

I have been waiting for this 24hr fitness gym to be open 24 hours!! Instead they shorted the hours on Saturday and Sunday. How can it be called a 24 hr gym, isn't this false advertisement? Otherwise I love this gym when I can actually make it there.
I am begging you please open 24 hrs as the name states

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★ 3

It's a pretty cool gym. Has all the equipment you need. Place is pretty clean especially for the traffic this place has. A few issues I see is the machines are too close together, so everyone feels like they're on top of each other or at least I do. There are so many empty spaces to fill to five everyone their space another issue is people sitting on machines and talking. Other than that like I said pretty cool gym

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★ 3

It's cold in the locker room yet warm in the fitness room. Machines usually have a wait.
Good water pressure in the showers.

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★ 4

Very nice fitness center. Good offering of classes and very nice pool. Mens locker room is very clean. Kudos to the 24 hrs team for excellent maintenance. Would give 5 stars but need to control phone usage a little better. I know it's easier said than done.

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★ 5

Great place to workout. Staff is always welcoming, they take care of issues asap

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★ 5

Beat gym in the area for the price. Has a good amount and quality of machines and weights🏋🏿‍♂️. The amenities of the pool,🏊🏿‍♂️ basketball court⛹️🏿, spin class🚴🏿‍♀️ and the aerobics rooms🧎🏿‍♀️ make it THE BEST BANG FOR YOUR BUCK GYM in the area💯💯💯💪🏾

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★ 4

I like the gym, plenty of equipment and large facility, can get crowded sometimes. They have to do a better job cleaning. The mens locker room had paper, tissues, q-tips on the floor at 11 AM this morning, and I found in 4 of the showers people had left paper towels, tape, and a cardbox behind.

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★ 2

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★ 4

classes are great, just wish sauna was open later than 8 during the week

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★ 1

I loved this gym, one of my favorites. Unfortunately, I had to terminate my membership bc of the rude staff at the front desk. This woman with long black hair and glasses has absolutely no professionalism. I have had issue with a guest coming up to me for months making inappropriate comments and one day I had enough. I told the receptionist and instead of her helping me out and explaining code of conduct, she started saying how her friend would never do such a thing. She insisted that this woman was her friend but failed on staying professional and put her friends over serious issues at her job. I am beyond outraged because this has been going on for months making me feel very uncomfortable every time I went there. Sad to go.

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★ 1

The cleanliness at this location is lacking. There’s often litter on the floor in the bathroom, locker room; showers, sauna & steam are not as clean as they should be. On top of that, they charge an extra $10 just to use a towel.

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★ 5

I love this gym. Great staff and great community! I feel comfortable being there and can focus on my workout. The classes are all enjoyable and there is an easy scheduling app so you can plan your week.
Personal training was an extra treat I gave to myself because I’ve never used weight machines before. I have learned so many things and feel confident when I arrive that I will enjoy myself without worrying what to do or how to do it. There is a nice mixture of ages as well as member gym experience from beginner to expert.
The sauna/steam/whirlpool spa is so relaxing after a workout. The pool is great to get stronger in swimming. The basketball court is great but can get busy. The women’s locker room is very nice and everyone is very respectful and friendly.
I signed up 2 months ago and always feel amazing every time I go.

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★ 5

Good gym, good equipment, amazing management. Kevin Jett is an amazing manager and helps with any membership problems. The front desk team is very kind. This gym is definitely the cleanest 24 Hour Fitness I have ever been to.

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★ 4

Well kept equipment and since the hire of the new tech guy Kyle prompt response to fixing the broken machines. Appreciate the due diligence he demonstrates every morning when I go and train.

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★ 1

I had a terrible experience at Yorktown location, the woman @ the front desk was so rude , never been treated like before. All I wanted was try this gym to make sure I was doing the right direction to change my membership. Asked to speak to the manager his name is Jason fox and just got worse. They should do something about those two women @ the front desk. She did not want to honor my 3 days pass, and this was the first time I was visiting this gym. I have a membership through my employer and I can use this gym with active fit . I was so excited to try it since it’s so close to home. But that rude woman @ the front desk Made me feel very uncomfortable. Got me very sad.

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★ 4

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★ 1

Kevin the manager scammed me and others of 100 dollars after lying about a money back free trial. Crazy people get away with this. Get a real job. Tried to ask another employee for help and he replied “sometimes things like this happen.”

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★ 1

This gym is the dirtiest gym I’ve been to, even Blink is cleaner than this. I’ve been going to this gym since the end of ‘24 and raised my concern at the front desk and nothing was done to resolve this in the new year now. My husband and I also sent emails to corporate and we haven’t received replies. There needs to be more than just one cleaning staff in the mornings to actually get some cleaning done on the machines, free weights, etc, they’re all dusty, and don’t get me started with the mat area. There are dust bunnies flying around on the ground and the free weights area haven’t been cleaned for weeks. We’re moving to another gym because of this. It’s a gross, do better. The cleaning personnel isn’t at fault, she needs instruction of what to clean and another person help cleaning. I’m surprised those who sit at the front desk don’t rotational clean like at other gyms.if this gym opened in March of 2020, it shouldn’t be this dirty inside.

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★ 1

I just moved to the area and am in the market for a new gym. I signed up online this morning for a free 3 day pass to try the gym before signing up. When I arrived to the gym the staff at the front desk were incredibly rude and gave me dirty looks as if they could not be bothered to help me. I explained that I had a pass and proceeded to show them the email I received (containing my code). I was then told that I would not be able to use my pass since the gym was at max capacity even though it did not appear to be overly populated. The staff members then told me that I could pay $25 for a day pass and then they would allow me to workout. That just makes no sense. I will never be returning to this gym and I cannot believe they would treat a customer in this way.

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★ 1

Have been a member for almost 4 years now and I have a lot to say. First off for returning members there is no grandfather program for returning members which is very disappointing and the machines are extremely out dated. They brake pretty frequently and take forever to fix. The gym is called 24 hour fitness yet they close earlier than 90% of the gyms in the area. Last but definitely not least I know you can't control how packed a gym gets but at most hours of the day I find it almost impossible to get a workout in due to the shear amount of people and lack of equipment rariety.

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★ 5

Great facility, equipment is well maintained, staff and trainers are courteous and hospitable. Well worth the monthly payment.

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★ 5

Great facility, equipment is always available with little wait time.

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★ 1

From the moment you walk in, you’re greeted by the aroma of sweat, broken dreams, and what I can only assume is mildew. The equipment looks like it was salvaged from a garage sale circa 1982. Half the treadmills are out of order, and the ones that do work sound like they’re auditioning for a role in a horror movie.

The weights? Good luck finding matching dumbbells. It’s like a scavenger hunt, but instead of fun, you just get frustration and a potential back injury. And don’t even get me started on the benches—they’re so wobbly I was genuinely concerned for my life during a bench press.

The staff is a whole other level of unhelpful. If you can actually track one down (spoiler: you can’t), they act like answering a basic question about the equipment is an affront to their existence. And let’s talk about the so-called "trainers." They’re either scrolling through their phones or chatting with each other about their weekend plans.

Cleanliness? Nonexistent. The floors are sticky, the bathrooms smell like a truck stop, and I’m pretty sure I saw something moving in the shower drain. Sanitizing wipes for the machines? Ha! Bring your own or risk catching a mystery illness.

The cherry on top? The music. A playlist so bizarrely bad that it feels like a psychological experiment. Imagine working out to smooth jazz followed by death metal and then a random kids’ song. It’s almost impressive how terrible it is.

Save yourself the trauma and run—no, sprint—far away from this place. Or don’t, because if you can survive a workout here, you’re basically invincible.

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★ 1

DO NOT JOIN. RUDE STAFF AND CHANGE POLICIES WITHOUT NOTICE. The lady at the front desk said “I’ve never heard of amawalk so you can’t come in” because she’s never heard of literally the adjacent town 7 minutes away, it’s not local enough to try the day pass. If 7 minutes away isn’t local enough for them to honor the free trial I guess it’s not local enough for me to join like I planned to after trying it. Great way to win over a new customer.

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★ 5

Great personal training session today. Learned what I needed to to correctly use the machines and do stretching. Friendly and knowledgeable trainer.

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★ 1

Another morning, no one shows up at 5 AM. Everybody’s waiting outside 25° weather! Open 24 hours for God sake!

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★ 1

I've been to this gym numerous times I have had the worst experience with the staff they're completely unprofessional nasty unfriendly not helpful one particular female at the front desk is completely not fit as a greeter nor helpful white older female I will never recommend this gym to any of my friends whom are police officers EMT nurses fireman I am also a retired police officer and had the worst experience in my life in this gym I will pay five times amount of the fee for a year to go to another gym where someone is actually friendly and nice and willing to help I will also post negative reviews on my Instagram and rest of my social media

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★ 4

The gym is nice and clean.
My only complaints are that it closes too early on the weekend and the sauna isn't available often... it closes when the pool closes which is unfortunate.

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★ 5

Amazing Gym!

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★ 2

The gym is decent, but the machines are outdated and worn. The front desk staff isn’t very friendly, but it’s a case of getting what you pay for.

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★ 5

Great gym, with amazing facilities, a huge free weight and machine area. Dia (spell?) on the front desk was so helpful. Highly recommend if you are in the area.

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★ 1

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★ 5

Best gym I have been to in years. The staff is friendly and knowledgeable, and there is a good selection of equipment for all levels and types of lifters

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★ 5

Local, convenient, clean. Pool and spa area perfect, and Kyle the equipment manager keeps these machines working in tip top order. Thank you

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★ 1

Gym still not open 24hours even though ALL curfews have been lifted in NYS. Still charging full membership even though limited access?? It is an obligation to open 24hours now that they can, not an option! Gym is filthy. One of the dirtiest gyms I’ve ever seen. Workers do NOTHING! Sit behind desk and play with their phones. An occasional smile wouldn’t hurt? Employees need to pitch in and keep gym clean! Poor management.

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★ 1

I went in to use a 3 day free pass today, and the girl at the desk said their location wasn’t currently honoring it so we’d have to pay 25 dollars for the day. 15 minutes before that our friends came in trying to use the 3 day pass and the same girl let them in for free. Gross service.

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★ 1

Before jumping to the swimming pool people suppose to shower but they don't . The managers are not enforcing the rules . Other swimmer I have talked to are complaining about it too .
Here is true story about a friend who was a member in a different gym .

I used to go to a gym with 'no rules and no judgement'. There was a guy who worked as a landscaper and would jump in the pool without rinsing off. There would be a cloud of dirt and foliage that would engulf the pool...

I'm no longer a member of that gym.

I will change my review if the managers start enforcing the rules .

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★ 1

The old woman who works at the front desk is driving that business to the ground. We walked in visiting from out of state and instead of even letting us explain we wanted to buy a day pass she insulted us and basically said we didn’t belong. Very strange way to run a business and she costed the business owner money with her poor attitude

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★ 1

Its called 24 hour fitness but is only open from morning till ten pm and earlier on the weekends. Which to me is absurd to begin with. One of the few reasons I signed up here but later came to find out the hard way.

I walked in to sign up and there was a sign in the front saying they had a pool, sauna and steam room but it wasn't even ready yet. I would call that false advertisement right there. Fast forward to a few years later and it's STILL not there.

Now recently the pool and steam room / hot tub finally opened up BUT they have this terrible schedule for Friday- Sunday they're only opened up in the morning till 2 pm and other days 2 hours before they close. What kindof aburdity is this. You go through all the effort to build this and you don't even have accommodating hours after your entire staff made empty promises for years? Infuriating. I stuck around just to get shafted with the hours.

I can't even tell you how many times I've asked about the stupid sauna and pool when it's opening and they kept pushing the dates back. Now it's open and I can't even go in it on my leisurely days where i have the time to actually use it?

Let's also talk about now they're making everyone use a swim cap to enter the pool. Like cmon, while they have them in the front along with cheap towels for 15 dollars.

The men's bathroom is almost always dirty, I can't speak for the women's bathroom.

I will say the women who cleans the floor in the gym and around the benches and other areas does a great job and is very kind.

Fix your stupid schedule for the pool. I should be given a partial refund as it is for all the months I've been lead on by signing up with them telling me there's a pool and now it's not even available when I get out of work.

If you guys don't change this, as soon as level opens up in baldiwn place you guys are screwed. And I'm gunna laugh when 50% of their customers leave. And the managers and owners will be scratching their heads wondering why. It's everyone's fault over there, managers lack of complaints to the higher ups, as well as the lack of decent customer service I've had with them. If I were a manager of the gym I would make it very apparent that people are complaining daily about the same things constantly. These issues are all fixable.

The gym is always packed and people are starting to sprint to the machines when they're done with them. Most times there's 3 people working together on the cable machines at any given time. What I'm going at is they are definitely making plenty of money on memberships.

Fix the pool schedule. How hard can it be to hire someone to fill those hours?

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★ 5

I've been using 24 Hour Fitness in Yorktown for the past few years and I can say that the management and staff have always been helpful courteous and friendly. Tracy at the front desk has always gone to great lengths to resolve any problems and does so with a smile so I don't get the negativity on several of these posts. As for the equipment, there's so many choices from weights to machines that there's no reason to not get a great workout. I've only been to one gym that had this much equipment and it was a pricey club in the Wall St area. I would recommend this gym to anyone!

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★ 1

Terrible gym. Customer service is horrendous. Extremely rude front desk staff

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★ 1

Made the drive and visited during the last week of Dec. w a 3 day pass and was denied access due to holiday overcrowding by a rude old woman named, Tracy. She does not belong in customer service. Sales Manager, Kevin was accommodating and provided at least a one day pass. This 24 hour fitness is NOT 24 hours. Won't be returning.

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★ 1

You can return the money you owe from the month of personal training that never happened

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★ 1

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★ 1

This gym is terrible. There’s never paper towels available in the dispensers. The gym is suppose to have a Sauna which is what people are paying for and there is no sauna. Machines are often broken and out of service for a week or more. Very poor quality gym.

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★ 4

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★ 1

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★ 1

The gym is not open 24 hours, they are lying to the public. The gym has no pool. Equipment is often broken, the gym is warm in the summers because the ac doesn’t come on till 545 am so the morning crowd gets screwed. This place is very poorly run complaints never get rectified. The locker room often smells like urine and filth, they don’t clean on weekends. Ask yourself, “How is a Gym called 24 hour fitness” yet is not open 24

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★ 5

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★ 5

Great facility, new equipment and awesome staff

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★ 5

Great instructors with training & experience providing guidance & variety. Thank you Terry & Kristan!

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★ 1

I was waiting in at the front desk needing help trying to scan my phone to log in with another member. Nobody was at the desk. So finally after someone came, I was told by the employee to hurry up and ask my question. After he said that I just figured it out myself and walked away. Not happy with the customer service at the desk.

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★ 1

Not open 24 hours on Saturdays. They should change their name and stop lying

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★ 4

24 hour fitness has been a great gym for me the last several years. Between having pretty much everything you could need at a reasonable price, I’d recommend this gym to anyone. The staff is always warm and welcoming and management is always open to suggestions and feedback. The only thing keeping it from 5 stars is not having the sauna area complete yet which is more of a corporate issue than it is for this gym and it’s staff.

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★ 3

Too crowded. The locker room needs to have more attention paid to it. Some patrons mix shakes and drinks in the locker room and spill power on the benches and they are left dirty. People coming in with more than 1 or 2 guests and monopolize the equipment.
Does this gym have a Fox News sponsorship? I don’t go to the gym to be bombarded with Fox News or any other news channel for that matter. How about the Yes channel, or even the Mets network. Some other music channel would be nice, but to get the spin from these so called “news” channels while trying to release some stress and work out is a bit much. Great potential so I’m giving 3 start but you guys can improve things with a little effort.

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★ 1

Very unfortunate that 24hr fitness doesn't have a sauna/steam room up and running. One main reason I joined was that upon registering 24hour said it would be available very soon.

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★ 5

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★ 1

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★ 5

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★ 5

Love the music

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★ 1

Honest to God loved this gym, until I came back after leaving for a year and attempted to use to a trial/guest pass for a weekend I was back for, and they told me they wouldnt honor it. That type of disloyalty towards past customers and clients, weighs very heavy for me

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★ 1

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★ 5

In and out full workout in an hour.

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★ 5

I’ve been at 24hour fitness in Yorktown since they opened. It’s a very bright, clean and spacious environment. It has a variety of equipment well laid out which makes it a great place to train. The management team are amazing and very helpful to the needs of each member. Staff are friendly and constantly walking around cleaning equipment. I highly recommend this gym if you are looking for a great place to achieve your fitness goals where you are in a friendly and pleasant atmosphere.

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★ 5

I enjoy the classes very much. They keep adding on for more variety. Staff is always courteous. Tracey Lisa and others always smiling and welcoming you by name then saying have a great day as you leave. Terry gives a great Pilates class. Barbara spin. Kirsten strength training Christine kick boxing. Grab a class w Melanie if you can. Morning and evening classes. Cleaning staff is always busy keeping up. Xamora is always working w a smile I look forward to the pool

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★ 5

Great gym very clean the staff is awesome and Jenn was very helpful getting me signed up. Best gym in the area for the price.

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★ 5

I absolutely love this place all the staff is amazing and the gym is kept very clean. The management is great, especially Jen who is so kind and always willing to help and resolve any issue you may have whether financial or otherwise! There is always a friendly face at the front to greet you no matter the time of day! The cleaning staff is also amazing and extremely sweet and always a pleasure to talk too! I LOVE the classes here Barbara and Terry are amazing and never fail to encourage you and help you become the best version of yourself !Definitely the best gym in the area!

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★ 5

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★ 5

I give 24 hour fitness in Yorktown a 1million gold star review .Staff Is super Friendly and Professional! Makes me want to go to the gym more. They make you feel welcome as soon as you come through the door. Gym is always super clean and well taken care of. This gym in my opinion has the best personal trainers in the area. Shoutout to Jenn for her hard work and always helping me out..and shoutout to my boy Johnny..you know who this is

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★ 5

Great location and atmosphere to workout in. The management team, Liz and Jen, are amazing and very helpful to the needs of the member. The class the classes are amazing.

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★ 5

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★ 4

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★ 1

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★ 3

There needs to be a check balance with the amount of people coming in. I am pretty surprised one member could check-in and walk in with 2 sometimes + more guest, Without the guest needing to sign in anything. I'm ok with guest passes. But this lack of check and balance is being taken advantage of and the gym is now therefore becoming over crowded. Assigned Guest passes could be a resolution to this issue.

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★ 5

Not that many sarms goblins so overall the gym is very nice!

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★ 5

Awesome 👌! Great machines & nice staff!!

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★ 4

I really wish this place was actually open 24 Hours! But I was made aware of this before signing up, so I can't be too upset. It's not their fault I have a wacky work schedule. You can't beat the price, the staff is very friendly and the variety of equipment is phenomenal. If a machine is down/broken, it's always promptly fixed, and the facility is very clean.

Source: Google

★ 5

Great facility, clean, with enough equipment. The crowd seems serious about their workouts so waiting for equipment doesn't take long.
One of the better 24hour gyms I've been to.

Source: Google

★ 5

Great 👍 gym Great workers 👏

Source: Google

★ 5

I joined this gym five months ago when I retired. I love this gym, it's clean ! This is so important! The men's locker room doesn't smell musty and the gym floor is well maintained. But t the best part of this gym is the staff. They greet you with a smile, they know your name, and there always ready to help you out! Whether it's to change the TV channel, or refill the paper towels! Ohh, the equipment is top of the line! There's also a lot of it, you have so many options you can change your workout every time! Just wish they had one more ab crunch machine! I'll live!

Source: Google

★ 3

The Line getting in was long waited 25 minutes to finally enter. Not enough food. Vendors were closed due to running out of food. Otherwise I had a good time.🍷🍡

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★ 5

Clean and well organized. Love how the members re rack the weights. Still waiting on the pool area to open up

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★ 5

New, clean, lots of equipment and room to stretch

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★ 5

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★ 5

LOVE THIS GYM ESPECIALLY BARBARA
THE master trainer the BEST CYCLE TRAINER & she EVEN teaches strength classes
She the BEST ASK FOR HER
SHE WONT STEER YOU WRONG

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Solid new clean gym

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★ 1

I have been trying to speak to someone about my account since the week before Xmas!!! The team at the Yorktown club couldn't care any less. I have called MANY TIMES and e-mailed the corp. Office.....nobody home! Don't join they just want your $. This is the worst customer experience I have ever experienced EVER!

Source: Google

★ 5

Clean, organized, well laid out.

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★ 4

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★ 5

Very clean, well equipped, courteous staff.

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★ 4

All of the bad reviews are due to people not knowing anything about Covid restrictions on hours and/or they're too weak to wear a mask.

This place is choice for the price. No ignorant babies there, as a bonus

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★ 1

Went in the other day to sign up. The lady asked me do I have another mask in the car I said no. Why. She started going off about some nys requirements. I always go everywhere with my mask and never had an issue now all of a sudden my mask is an issue. Plus note there charging full price for a gym that's not even 24 hrs any more. Won't be signing up any more for this gym. Very disappointing.

Source: Google

★ 5

clean and friendly with cleaning protocol safe to workout even during the pandemic.

Source: Google

★ 1

The club itself is very nice. Unfortunately not only it’s not 24 hours now but you are being forced to work out on their schedule. You have to sign in for a slot every 2 hours. If you want to exercise in between those times you are out of luck. That’s a great inconvenience and the only reason it’s getting one star from me.

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★ 5

Clean, friendly and plenty of machines

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★ 5

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★ 5

24 is taking all the precautions and more for COVID! Their cleaning protocols and reservation system make me feel like I’m in the safest gym in the county!

Source: Google

★ 5

Freaking amazing gym!!! So glad it opened up! 20 minute ride totally worth it...

Source: Google