★ 5

El lugar está muy bn y el ejercicio se ase con buen gusto

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★ 1

The lady supervisor very rude and unprofessional for not allowing paying customers in unless they have an app or undated phone with space to download the app ti get in the gym despite having email and first and last name and address and jibe number and bank account on record wouldn’t recommend this gym to anyone rather go to planet fitness

Source: Google

★ 4

Es bueno faltan bancos de pecho y hay demaciadas caminadoras faltan mas poleas gracias

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★ 1

I hope this message finds you well. I’m writing to express my concern about the ongoing issue at your 1490 Macombs Rd location, where the gym frequently fails to open on time. This has been happening repeatedly, and as paying members, we are losing both time and money when we arrive expecting the gym to be open as scheduled. Sometimes opening an hour later or more later than scheduled time.

Many of us depend on the early hours to fit workouts into our routines, and these constant delays are unacceptable and frustrating. I’ve cc’d several members who were also waiting outside this morning so that you’re aware this issue is affecting multiple customers, not just one person.

Please look into this matter urgently and ensure that staff open the gym on time moving forward.

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★ 5

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★ 5

Excelente

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★ 5

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★ 2

Easily over crowded. Smells bad. They have decent equipment but not enough to go around. It could do better.

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★ 1

Its a very dirty place!!… it used ro be clean but not anymore… there is papers everywhere on the floor in the bathroom and the lockers.. When you get in it smells like pure sweat. Now too many kids and too crowded..
really dislike coming in the afternoon.

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★ 1

You need better customer service here. The short Spanish lady at the front can take a class or to on how she assists people. You lost a member.

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★ 5

Fantastic bendiciones family.

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★ 5

Is not the biggest gym but have enough weight to work with and space is not big at the entrance but second floor tell a different story enjoy your workout people

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★ 5

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★ 4

This place is great new equiment. There is only one negative that dont have a sauna .

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★ 3

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★ 5

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★ 5

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★ 1

Avoid 5:00 am for bad exp.

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★ 5

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★ 1

Very poor customer service from the new manager Carlos and the new administration. I asked for help with the new system and he refused to assist me. I mentioned that I didn’t have internet, and he didn’t even offer me the gym’s WiFi. I had to leave and find WiFi elsewhere. After this experience, I’m considering switching gyms.

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★ 2

I originally gave this gym a positive review, but visiting the gym recently has changed my mind. I like the machines at the gym, but at the same time, the way the gym is set up, it makes the gym look small. It's a good idea to go to this gym in the morning, but that really depends on what day you go because it's crowded in the morning as well. Dumbbells are all over the place, there's enough machines but at the same time there isn't. People recording their workouts which I don't have a huge problem with, but where they place the tripod camera is where I think a lot of people have an issue with. Would I recommend people go to this gym, honestly, I don't know.

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★ 5

Hoy me desperté con muchas energías y con muy buena actitud cosa q no duró mucho .Porque al llegar al lugar resulta que tiene nueva aplicación q ay q descargar rellenar y nadie quiere ayudarte de los empleados q esta ai además la aplicación todos tus correos y contraseñas no te las coje no sirve un disgusto tan grande un dolor de cabeza un estrés que me lleve para mi casa ya q no pude ingresar al lugar siendo cliente frecuente y ya de muchos meses atrás te dañan el dia sin mencionar q aunque te ven luchando por abrir y llenar la aplicación ninguno de los de la reseccion te ofrece ayudo solo te ven con mala cara fue lo mas orrible .Espero q ya pronto podamos cambiarlos de sitio porque ese lugar no vuelvo .pagas y lo q te llevas malas miradas de las personas q deben ayudarte con su nueva aplicación de porquería...

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★ 5

Tremenda porquería se an buelto con su inútil neva aplicación si ban a actualizar aplicación aganlo bien que bastante paga uno como para que salgan con su porquería de nueva aplicación inservible gente no recomiendo ese gym todo mundo afuera enojado por que aparte no dejan entrar gracias adiós que ya ban abrir el nuevo icom gym en 167 por sierto las 5 estrellas no es por bueno el lugar

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★ 1

I am writing to formally express my dissatisfaction with the service I recently experienced at one of your locations. Despite being fully up to date with my membership payments, I was denied entry to the gym simply because I had not downloaded a new app or system update.

As a paying member, my access should not be restricted based on an app requirement. My phone number and membership information are in your system, which should have been sufficient to verify my status. Denying me entry under these circumstances is unacceptable.

To make matters worse, the customer service I received was extremely unprofessional. The staff member who attended me was rude, dismissive, and unwilling to provide any assistance. This behavior is highly inappropriate and reflects poorly on the company.

Because of this experience, I no longer feel comfortable attending Blink Fitness and have decided to cancel my membership. I believe that if customers are paying consistently, they should always be granted access to the services promised, without unnecessary complications or poor treatment.

I hope you take this complaint seriously and address both the access issues and the unacceptable customer service at your locations.

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★ 4

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★ 5

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★ 1

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★ 5

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★ 5

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★ 1

I have been going to this place for a while now ,,,unfortunately it has been getting worse every day,,,, from wobbly benches do to lose screws to out of order machines ,,,, and now they are updating policies that Restrict or doesn't allowed guests access ,,,,,, also now CASHLESS time to support businesses that accept CASH

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★ 3

The machines are really old, it’s really weird since it’s a gym super popular

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★ 1

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★ 5

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★ 2

I’m being a member since last year. But I am very unhappy how the gym has turned into a social club. It’s too crowded. Barely no machines are available. benches, dumbbells, barbells all over the place. You see people sitting in the machines over 30 minutes chatting. No need to do so many sets.Also I can see people working out in one equipment and reserving the other one. Don't allow someone else to use it. The hip thrust I see females putting gym bags on the equipment for cosmetics. Or blocking with items. I’m about to terminate my membership and sign up for private gym.

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★ 1

I’m incredibly disappointed with the experience I had at this Blink location on Wednesday, July 2. As a Blink employee who has worked at and visited multiple Blink locations over the years and even meet and spoke the executive staff, I’ve always been treated with professionalism and courtesy—until now.

Upon arrival, I attempted to check in using my phone number, which has never been an issue at any other Blink location. Shockingly, the front desk associate refused to check me in and showed no willingness to help resolve the situation. When I asked for a manager, I expected at least a minimum level of professionalism and problem-solving. Unfortunately, the manager was equally dismissive, unhelpful, and lacked basic customer service skills.

As an employee of this company, I was embarrassed, frustrated, and completely disrespected by the way I was treated. I know firsthand how Blink encourages a welcoming and inclusive environment—but that standard was nowhere to be found at this location.

I expected better. I will be escalating this issue and filing a formal complaint. This type of behavior is unacceptable, not just for members, but especially toward fellow employees who uphold the Blink Fitness name every day.

Do better.

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★ 5

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★ 3

Poor customer service at the Mount Eden location.

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★ 1

This blink used to be one of the best in the Bronx
But now The New MANAGEMENT have it running it like a jungle… WEIGHTS ARE ALL OVER THE PLACE
NO ONE re-racks … the employees don't ask people to re-rack, and the employees themselves don't assist in re-racking the weights.
Cleanliness used to be the highlight, but now is mid at it best.

Source: Google

★ 1

I joined this gym expecting a place to train, focus, and make progress. Instead, I walked into what feels like a social club with treadmills. Most members treat this place like their living room sitting on machines for 20+ minutes scrolling on their phones, chatting in loud groups, or just watching sports on the TVs while occupying equipment they’re not even using. There’s zero floor etiquette. Good luck getting a workout in during peak hours unless you enjoy waiting for machines while someone finishes their group therapy session on the leg press. Cleanliness is mid at best, and the atmosphere lacks any kind of discipline or motivation. It’s a frustrating place for anyone who actually wants to train. If you're looking for a place to scroll TikTok and talk to your boys, this gym might be perfect. If you're looking to train and get results, look elsewhere.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

I think one of the few best gyms in the Bronx, last year 2024 I was a member at this location, something to highlight is that it has good hygiene compared to other gyms. But not everything is rosy, when I signed up I spoke in detail with one of the members, I explained how long I planned to stay at the gym for personal reasons, everything was fine, until after a few months you decide to cancel your membership and you realize that they are charging you extra for something that was never specified to you in the membership, of course they weren't going to do it because everything is a business and that's how it works. When you cancel, they will charge you an "annual maintenance" fee. Many gyms use this in their plans from what I see. The worst thing was that after canceling the membership, the gym still charged the monthly credit card fee. If this problem happens to you, you have to contact your bank and inform them that they are charging you extra and explain the problem.

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★ 4

Been attending to this gym for years now. Its a great gym, always clean, nice people. Maintenance ok . Is just wish they could have heavier dumbells. Some people like to lift heavy. And the higher is 90 pounds.

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★ 5

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★ 1

Lady in the front desk was so rude I came 10 minutes before closed and she doesn’t want to show me the installations and give to me information about gym cause supposedly they’re close, unbelievable you lost a customer because the employee are so disgusting, rude and of course she wanna go home early. 0/0 Blink Mt Eden Sucks

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★ 4

Occasional out of service machines

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★ 5

An excellent place to train and meet people always clean

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★ 5

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★ 1

On Jan 30, 2025, I was a victim of prejudice and assumption because of my race and religion by the manager of Blink Fitness 1490 Macombs RD Bronx, the manager's name is Shantel, I was being watched and harassed by staff by asking my phone number and treating me to cancel my membership for no reason. The manager does not like blacks and Muslims, and she (Shantel) was going to create drama between her staff and me, but I was smart and calm because I am a black belt who learned how to be quiet and maintain cool, she is not good there because she is a racist and all she wants is her own !!

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★ 5

Nice

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★ 2

Looks nice, just checked in 4:22 pm today. ACM/ CM I have no idea doesn’t even greet as a former blink manager I would say embarrassing…

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★ 5

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★ 5

Good 💯 %

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★ 4

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★ 5

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★ 4

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★ 5

Always A Great Workout As Long As I'm There At 5am

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★ 5

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★ 1

0/10 recommend coming to this gym, there have been many times where people have stolen things from other peoples lockers whether they are locked or not and management is never able to do anything about it either, also 95% of the time nobody is at the front desk which is very inhospitable. the equipment is also almost always out of order and the bathrooms tend to get so disgusting throughout the day as well.

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★ 4

I think the gym is good! Always clean and location benefited me! The second floor is nice and spacious. Be aware that Blink requires 45 days notice to cancel and they will charge you to cancel your membership. I am up to date with my payments and because I am moving to NJ I canceled my membership hoping not to pay for the month of October (I’m paid up to October). Paying $6.58 more and have to keep the membership until November for no reason as I can’t use it in October. So be very aware.

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★ 5

Price is great ! It's in a Spanish community in the Bronx . Don't go between 3:00 p.m to 9:00 pm the place is full of people go in the morning early or on weekends . If You go after 3 p.m you'll need to fight to take a machine or weights. But it's a great place to meet people and friends .

Buen lugar para hacer ejercicio la mayoría son hispanos. No vallan de 3 pm a 9pm por qué hay mucha gente . Es un buen lugar para ir con amigos y conocer personas .

Source: Google

★ 1

No cometas este error.
Me suscribí a este GYM el 30 de noviembre por una oferta de $1 y dije: "genial" es una gran oferta. Luego llegó diciembre y pague mi mensualidad normal. Por razones de trabajo solo asistí 5 veces. Luego llegó enero y pague los $17 del mes + 62 de anualidad a penas empezar el año. Luego 3 semanas más tarde quise cancelar mi suscripción porque no tenía tiempo para ir y tuve que pagar $17 del mes de enero + $80 por cancelar. Así que 2 meses de gym salieron por casi $200. Así es la política de este GYM. Piénsalo antes de unirte

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★ 3

Clean and nice, but it's always crowded, there's people who use the gym as their personal one, but overall, this place has a lot of machines to work with

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★ 5

Buen lugar

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★ 5

It was my 1st time at this location. I found a great space for yoga, strength and conditioning!

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★ 5

hello I want to ask if
can I pay on cash because I don't have debit card 🥲

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★ 5

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★ 5

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★ 5

Para mi es uno de los mejores gimnasio del bronx me inscribí y luego tube por trabajo que dejar de asistir. Pero vuelvo otra vez y pienso que todo es cuestión de dedicación y perseverancia no importando lo que pueda ocurrir dentro del gimnasio todos tienen sus obligaciones y desafíos. Es un centro de saber esperar y tener mucha paciencia y tiempo es lo que muchos no tienen..

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★ 5

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★ 5

Great environment and the staff is great! I really enjoy my daily workouts here!

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★ 5

Go gym, lock in. Besides how packed it can get this location alright. ✋🏽🙂‍↕️

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★ 5

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★ 5

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★ 5

Had a great experience with the workers and the environment the people at the front desk are very helpful and professional.

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★ 2

good job on closing an entire row of treadmills during the evening rush, when gym equipment is already limited.

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★ 1

This blink has a lot of work to do with the people they hire to work the front desk and roam the floors. i believe a gym should b a safe, NON-RACIST, and welcoming community that allows to distress and stay in shape. It is very important that the owner discuss and trains the staff to understand that us, Blink members, are not at the mercy of their emotions because some of the workers believe they owns us and can talk to us any way to sit fits, ESPECIALLY WHEN YOUR SKIN IS DARKER THAN THE AVERAGE HISPANIC PERSON. You continuously get threatened to have your membership canceled just because the staff believe they have some type of power over you. most of us come to gym to escape from everything we deal with on a daily, but the staff at the Macombs gym make it the gym a very hostile environment for some of us, especially black and darker skin gym members. Not only have i been at the mercy of their bad humors but i have witnessed many friends also be victim of the disrespect the staff imposes on us. Getting yelled at in a place you pay a premium membership to experience should not b a norm, but the staff at this gym has definitely developed a habit at making your workout a terrible experience even when you ignore them and their hostility. It’s IMPERATIVE that the staff learns that they are at the gym to assist u and make our experience pleasurable. they are not our parents, nor they are owners of us. IT IS VERY TIRING TO HAVE TO KEEP DEALING WITH EXTREMELY RUDE STAFF WHO CONTINUOUSLY THREATENS AND YELL AT YOU.
Dear Owner of Macomb’s Blink, i know you have seen enough of these type of reviews, please allow some type of training for your staff so they can u understand that if they cannot make our gym experience fun, they should leave us alone, and not make it a living hell for us. IT IS NOT OKAY FOR THEM TO THREATEN TO CANCEL OUR MEMBERSHIP because we do not execute something THEY ORDERED YOU TO DO! i believe They are the gym for us, and not the other way around. Please correct me if i’m wrong so i can understand whether such behavior is instilled in them from management.

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★ 3

Blink is cool

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★ 5

Great place to get your workout on.

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★ 5

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★ 5

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★ 5

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★ 5

very organized and clean

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★ 5

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★ 4

We need Blink Fitness at 10039 Harlem

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★ 5

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★ 5

Great customer service

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★ 3

Music is usually too loud in the second floor, I can't even hear my earplugs own music.

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★ 5

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★ 5

I love the gym and the woman at the front desk.

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★ 4

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★ 1

Showed up on a weekday at 6am, waited an hour and the gym was still closed

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★ 1

Se supone que el blink abre ala 5:00 Am y eran la 6:06 Am aún serrado no pueden jugar con el tiempo de los demás muy inresposable y una falta de respeto Asia los cliente esa no es la primera bes tienen mucha quejas en cuanto esta situación 👎👎👎👎👎👎👎👎👎👎👎👎👎👎

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★ 4

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★ 5

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★ 3

Bien

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★ 3

A decent Blink that is close to the Highbridge section of the Bronx. Don't be fooled by the 2 stories, the facility is actually quite small compared to other Blinks in the Bronx. Let's start with the Pros:
Clean and well stocked with wipes
A lot of cardio machines
A lot of weightlifting machines
The staff are friendly

Now for the Cons:
Place is packed like a night club from sun up to sun down (don't even bother coming in the evening)
The machines are always taken even when someone is not on it (someone is holding the machine to talk, rest, superset, take pictures/text, or go shopping)
Huge lack of trainers
Bathrooms/lockers are always dirty

Overall, I would avoid this Blink unless you are in a pinch.

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★ 3

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★ 1

Amber Morales, the "manager" of this location is unprofessional, and her attitude towards customers is completely unacceptable.

I arrived at the gym as I usually do to access my membership. However, when I approached the counter to make my payment and gain entry, her demeanor was nothing short of hostile. She displayed a complete lack of courtesy and professionalism throughout our interaction.

Despite providing all necessary identification and payment information, Ms. Morales refused to process my payment and denied me entry to the gym. Her tone was condescending, and her language was disrespectful. This experience left me feeling humiliated and unwelcome in a place that I had previously considered my fitness haven.

I firmly believe that as a customer, I should be treated with respect and courtesy. The behavior exhibited by Ms.Morales was not only offensive but also tarnished the reputation of this particular blink fitness. It is disheartening to witness such unprofessionalism from a member of your staff.

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★ 4

Bueno

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★ 1

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★ 1

Worst blink ever. Management sucks , out of shape and unprofessional . Any other location is better.

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★ 5

I'm a member of Blink Fitness gym. I had a complimentary personal training session. The trainer, Kiki was very nice. She had me do some stretching and a couple exercises. It was very good. Today I feel my abs hurting slightly. Cool.

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★ 5

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★ 5

Nice place

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★ 5

One of the best gym ...very clean and very staff are very friendly and well prepared you see most of them around the clock visible ......

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★ 4

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★ 5

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★ 5

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★ 2

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★ 5

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★ 1

Sin sentido. El gym no permite scooters electric dentro, para una persona que viva cerca esta bien pero no para alguien que vive lejos. ¡Pésimo!

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★ 5

Exelent

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★ 1

First time coming to this gym. If you are supposed to open at 5am you should be open at 5am because people take time to come early because they have to. That’s disrespectful!

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★ 5

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★ 5

Nice and clean, I likenit because it has a lot of natural light kinda motivates me to work out better

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★ 5

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★ 5

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★ 4

It's okay. You can't beat the price! I'm at a phase we're I don't need the gym to have classes anymore. I just work out and leave. The only thing I don't like is when people hogged 2-3 machines at time and expect you to wait. I heard this is called double/triple setting. I don't care what it's called. If you leave the machine for more than five minutes and/or I didn't see you using the machine in the first place, I'm using the machine! Then you have some men in there on 1 machine for an hour or trying to be a fake trainers. If I don't run into these problems, then I'm in and out gym. Which is great.

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★ 4

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★ 4

Tienen maquinas suficientes para los socios es muy higiénico y mucha privacidad👍

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★ 5

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★ 2

This location has declined greatly, equipment extremely outdated and or needing repair. Can tell manager and staff try hard but there's only so much they can do when corporate doesn't even care.

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★ 5

Great place

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★ 5

Buena ubicación , la mejor hora para ir es en la tarde

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

All is there for a decent workout

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★ 4

Very clean gym staff is nice and friendly when you walk in the Door the staff is very nice love this gym.

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★ 5

Fantastic bending todobien.

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★ 1

The machines are dirty and the facility is not sanitized frequently which is why I canceled my membership. In addition I canceled my membership and I still being charged. Now they are over charging me nearly $200.00 for not attending almost 4 months. If I had to rate the facility I’ll give them 0 stars. I will NEVER become a member of any Blink fitness.

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★ 5

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★ 5

I enjoy coming to this gym. Workers are always doing maintenance, cleaning the mirrors, bathroom etc. There is a lot of space for you to choose your designated spot to lift. Bathroom and locker room is spacious (for women), workers are friendly. Better than Washington Heights Blink!

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★ 5

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★ 3

It's ok need better equipment

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★ 5

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★ 5

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★ 3

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★ 5

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★ 4

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★ 5

Good energy

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★ 5

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★ 5

Great facility! All workers are very helpful.

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★ 5

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★ 5

Great gym setup, great environment, great staff. As of recent they've really been staying on top of making sure all weights are put back throughout the day which has made a huge difference. All in all, probably the best Blink gym I've been to so far.

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★ 3

UPDATE: I don't know if Nicole still works there, but I updated the star rating situation. I've been back at working out at this location and I have not experienced any issues the 2 times I went thus far. I just wish they built a Blink gym on Burnside Avenue where there's a spot with 10,000 SF for them to build a gym there.

Old review: I use to like this gym location. But the Assistant Manager Nicole makes it horrible. Lazy and rude! #BlinkFitness

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★ 5

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★ 3

Wish it had more equipment. I like this place.

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★ 5

Nice

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★ 3

Staff are friendly and site is usually maintenance frequently. Best times to go is mornings - 2P and 8PM - closing. Rush hour will have you waiting long for machines if you have time to wait.

Pros: clean, spacious, sanitary, nice staff
Cons: music playlist, missing gym equipment

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★ 5

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★ 5

I mean… its a gym, and there is pictures here before the reviews. Its not much to say. There are 2 floors, a bunch of free weights and a bunch of machines. They have personal training sessions with a guy that has a perfect afro and thats about it. Hope to see you there soon

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★ 5

I like the gym. It is well managed and clean.

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★ 5

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★ 5

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★ 4

Good place, but the music is to high

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★ 5

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★ 1

I probably should have read all the reviews before joining. I’ve only been a member for a couple of days. Lesley Flores Cid and Adebola Dalmeida are rude and do not need to be working at this gym. Lesley initially sent me an email introducing herself as the club manager and asking me questions about how I wanted my gym experience to go, I should have ignored her. Instead of helping me, I believe she rescheduled my free personal training session and either didn’t tell Adebola or maybe they both knew all along and it was a plot to cheat me out my money. I receive an email the day before my free session saying my session has be rescheduled to a different time. During my email conversation with Lesley, I never mentioned changing my time nor did I call to change it. So I’m on my way to the session and I receive 2 calls from the trainer, I call him back and he rushing me to come saying I should have been there at 10 am. I explain the situation and he rudely says well hurry up. I get there and a short Spanish girl I assumed to be Lesley runs into her office and I begin talking to Adebola. It’s apparent he’s not going to be a cool guy but I really wanted personal training and it looked like he was the only trainer there and there were no other options. I didn’t get to workout because Adebola said he had another client coming in at 1030 but no one ever came during our talk. He even asked to see the rescheduling email as if I would lie about it. Lesley never apologized for the mix up and later came out and was rude. Matter of fact, all 3 of them up front (they were not wearing name tags) that day were rude and unwelcoming. The gym has already double charged me my membership fee and are taking their sweet time refunding my pt money. But I won’t let their pettiness deter me from my goals, this gym is only a vessel to get me where I want to be. I just want to make this public so other people can see how disgusting this staff can be. They pick and chose who they want to target so beware!

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★ 4

Plan to come before 4pm if you want a less packed experience. Lots of equipment. Not bad.

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★ 5

Honradez limpieza y hermosas mujeres las que trabajan allí

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★ 3

This blink is so convenient for me since it is so close to where I live. My only complaint about this gym is some of the members are not considerate of other members using the gym I have noticed that some people will use the machines and not clean them after and that really annoys me especially in the time we are living in...

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★ 5

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★ 1

Terrible gym.

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★ 5

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★ 2

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★ 5

Great

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★ 3

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★ 1

La manager no tiene la capacidad necesaria para comunicarse con las personas.

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★ 5

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★ 5

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★ 5

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★ 5

Had a great experience singing in as a member, manager at the time was very helpful

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★ 4

It’s a good gym, staff member are young but very professional and nice. It’s a two level facility, if you live in the area it’s easy to get to. But keep in mind finding parking in the area is almost impossible.

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★ 4

I like the place. Just your regular gym. We need some more machines but in all they are great

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★ 5

Alejandro and Osvaldo have been a huge help since I've joined Blink Fitness here on Mt. Eden. I would recommend this location 👌🏽

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★ 5

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★ 5

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★ 5

Excellent!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

A short, lightskin latina employee is extremely rude and unwelcoming. Makes you not want to come to gym. Please address such employees for the sake of the well being of people and ambiance.

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★ 1

The employees maryerling are very disrespectful and area supervisor does not address the members Properly and professional. I’ve been a member for many years.Also, I’ve been in other locations and I never had issue with staffs and members of blink fitness before

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★ 5

Source: Google

★ 5

The facility is always clean and the staff cautious the members mostly from the neighborhood are friendly. Im glad I found this facility.

Source: Google

★ 5

Source: Google

★ 3

Great location, staff always friendly. Compared to before, the site is much cleaner (probably since there is a new staff). Which some of the equipment was updated.

Source: Google

★ 4

My apology i didn't mean to write the review for my gym i think you guys are doing a decent job I don't have much complain my review was supposed to for the on grand concourse and 184 st that the dirty gym not yours

Source: Google

★ 4

Good workouts. Always clean and they always have sanitizers. Music and lots of flatscreens for your choice.

Source: Google

★ 5

24 Horas

Source: Google

★ 5

Love it

Source: Google

★ 5

Clean gym .

Source: Google

★ 4

Source: Google

★ 5

Source: Google