★ 4

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★ 5

Really neat place! Very popular and there were some really creative walls. Of the v0-v5 walls I'd say they ran on the easy side. For example some of the v4s felt like v3s but despite that, they had some interesting solutions!

The only downside is that some of the people there were really smelly but that's not something the gym can control.

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★ 5

A bit pricey. But you get what you pay for. Excellent staff and facility. Nice people.

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★ 5

Excellent rock climbing gym. The staff are very supportive and helpful, and they have a great variety of rock walls. The weight room gym is also very fun— plenty of equipment of nice quality. I signed up to use the gym but got addicted to climbing too!

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★ 5

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★ 5

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★ 1

The staff was very off putting and rude. The climbs have zero flow, gym layout is horrible. Just drive to Buffalo or Syracuse

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★ 5

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★ 5

I started my summer membership sale which is one month free rock climbing. They were so nice! In fact I lost my wallet and they even say I can come back next day to update my payment method for membership fees when charged after summer membership sale discount is over. So glad I could do rock climbing again. Bring back inner childhood memories. Thanks to my good friend who come here lot

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★ 5

Great staff. Great prices. Spacious facility.

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★ 5

Awesome! And very nice instructors. I would definitely recommend beginner climbers to come here.

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★ 4

Great intro gym for people feeling out the sport! Checked it out recently and can say it was a VERY clean facility. Routes are definitely graded a bit higher than they actually are, which can inspire people new to the game. For safety sake, DO NOT apply skill level here to outdoor climbs as it would be very dangerous. On average deduct about two levels from what they rate off applying in real world situations. (5.10=5.8). All in all, great for casual climbers and beginners!!!

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★ 3

I've been going to CRG for the last several years or so here are some of my thoughts on the location

Pros:
- overall great facility with frequent re-sets to bouldering and top roping areas with lots of different climbing amenities: several auto-belays, a spray wall, tension board, new kilter board
- great inclusive community with lots of great events including competitions, fun climbing events, inclusive events (adaptive climbing day, women climb nights etc.), climbing movie nights, and others
- large friendly community
- access to other CRG facilities
- yoga classes
- weight room
- Good weekday hours with early hours (6am) MWF, and late closing M-F 10PM)

Cons:
- Relatively expensive standard membership currently 94$ / month per website
- Weight room recently lost a decent bit of capacity with the addition of the kilter board making it difficulty to find space to use weights during peak hours
- Parking lot that is typically full requiring parking on adjacent streets, however this is somewhat ameliorated by the gym providing free parking at a nearby parking garage which is a bit over a block away.
- Limited weekend hours at 9-6PM

Overall I've really enjoyed CRG over the years especially the community I found the higher price membership (compared to $70 at Rock ventures which has more limited facilities) worth it given that I personally got essentially two memberships in one climbing + weight gym. Recently I've been frustrated as I've found its increasingly difficult to use the weight room with the addition of the kilter board (it being January may also be contributing to this) but other members are sure to enjoy this addition. For me personally though I now find that I'm likely going to have to get a membership at a weight gym also. Overall after some insight from Jason I've updated my personal review.

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★ 4

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★ 1

Super overpriced, tiny weight room, awful parking situation. The first time I went there wasn't anybody at the front desk. Somebody needs to open another climbing gym in Rochester.

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★ 5

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★ 4

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★ 5

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★ 5

Awesome gym!

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★ 5

Great place for beginners of all ages we bring my 8 year old every weekend. All climbers are very nice and willing to help and give pointers highley recommend

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★ 5

good climbing, great community 🥰🤘🏼

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★ 5

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★ 5

Love to climb here

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★ 5

Best gym in roc

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★ 5

Best climbing gym in the area. Boulders and ropes are always very fun and everybody is super friendly and helpful, if you're a beginner there is always somebody who will help you out. Really nice weight room as well with any equipment you need.

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★ 5

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★ 5

I climb here with my sons. Clean, well lit, great climbing routes that change regularly.

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★ 5

Great place for beginners in bouldering! I love how there’s something for every skill level to do!

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★ 5

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★ 5

Great boulders + gym!

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★ 5

The best rock gym in town. Super nice atmosphere!

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★ 5

Good location in the city with bouldering and top rope! Overall high quality gym

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★ 3

The staffing and scheduling at this location is not ideal. Some days, there are six or seven people working at the front desk, while on other days, there is only one employee. I have experienced long wait times multiple times, sometimes exceeding 20 minutes. I have no complaints about the staff who are working; I just wish the scheduling was better organized.

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★ 5

Best climbing gym! More volumes and unique holds have been added over the years, which make for a good variety of climbs. Love the sets and everyone is always friendly. Pete's strength class on Thursdays is the best for an intro to working out and keeping in shape.

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★ 5

Best place ever. Amazing community! The sends, climbs and friends I've made here! Truly wonderful, everyone is also so welcoming 😊

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★ 5

Good hours, friendly staff, and fun quirky events every month. Fun place to visit if you're in Rochester looking for people to climb rocks with.

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★ 5

Great place for climbing and community!

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★ 5

Love this place !

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★ 5

It's very big and they update the walls very fast

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★ 5

great staff and very fun

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★ 5

It’s reallly a great place to be at and and has a perfect supportive community!

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★ 4

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★ 5

awesome climbing gym with good music :))

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★ 5

Great gym

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★ 5

I love climb

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★ 5

I’ve been going to CRG Rochester for 4 years, and it has been such a positive experience in my life! Great facilities, phenomenal staff, and there’s so many fun community events! I’ve made a lot of friends and established an amazing community here, I definitely recommend this gym to anyone curious about climbing!!

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★ 5

Great climbing gym

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★ 5

They’re so great to climbers, yogis, and lifters. Truly a place defined by accommodation, community, and fun!

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★ 4

Excellent bouldering gym for those in downtown Rochester. Clean walls and clean holds, which I'm a stickler for. What stood out for me was that next to The grade for each climb, the setters would show a pie chart for how people rated the difficulty of that climb during an initial voting period.

-1 star only because some of the downclimb holds had been polished to a high shine and are in need of replacement. Ditto for a 4-sided pyramid volume that had been reduced to a dangerously patchy dual-texture hold!

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★ 5

As a V2 climber, brought my beginner climber bf and there was lots to do. Clean bathrooms and friendly staff.

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★ 5

My literal favorite place in Rochester.

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★ 5

The climbing gym's routes are very interesting and diverse. We came to this climbing gym from Canada and were able to do a lead test without an appointment. The staff's attitude and efficiency were excellent. As a chain climbing gym, this is my favorite one in the U.S.

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★ 4

Good, clean, modern climbing/bouldering gym with some interesting routes and sets. I was only able to boulder with the time I had and I enjoyed the archway climbs and some of the overhang ones. However, there were not as many routes focused on crimps and footwork. One suggestion would be to add or change to an adjustable tension board as it is permanently set at a ‘soft’ 20 degree angle which doesn’t make it as challenging. It would be better to train on a board with at least a 40 degree angle.

Staff were also very pleasant and helpful. I will definitely come back when I’m in the area again! Thank you for having me CRG!

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★ 5

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★ 5

Great place to get a Rock climbing workout! Belay staff was amazing, our first time but we still had so much fun!

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★ 5

Staff were very friendly, helpful, and responsive in planning a visit to the gym.

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★ 5

Great experience, plenty of space and difficulty levels!

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★ 5

Fun and challenging gym with great energy! New climbing routes are set weekly. Great mix of varying climbing routes for bouldering and for different levels of climbers. They have a decent number of belay climbing routes as well and smaller number of auto-belay routes. The women’s locker room/bathroom is well maintained and clean. Monthly membership is pricey but it comes with the territory of this sport.

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★ 5

Wow! Great staff and awesome environment. Took my son here for the first time to do the kids club and I was blown away. They had plenty of staff available working with the kids and my son was a little nervous but got encouraged by seeing the other kids climb. Also the have a section dedicated for the kids!!! What???!!

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★ 5

Great beginner courses.

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★ 5

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★ 5

Great routes, friendly staff. I wish they sold snacks!

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★ 4

Friendly staff and friendly people 😊

However, membership/guest prices are high relative to other gyms, parking is poor, and they have no chalk rentals

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★ 3

I find this gym somewhat disappointing. The atmosphere is generic and the setting style is limited. A climb would often have essentially the same move repeated throughout, and the style felt far from that of outdoor climbing.

It was also frustrating that the staff were loudly vacuuming while people were climbing, making it difficult to communicate between climber and belayer.

The staff were friendly and the facility clean. I write this review mainly to encourage the gym to offer Rochester something better :)

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★ 5

Great people and super fun to explore climbing. Will be back forsure.

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★ 5

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★ 2

I've been a member since 2019, and as much as I enjoy climbing here its ridiculous that the parking continues to be restricted at this location. The back lot has been closed forever without being filled in. Now there are issues with the "free parking" in the parking garage. The slick and greedy owners of that have been sending members invoices for $46 a month which is wrong. Now there is no parking outside of the facility on the road which should be a city road with a new announcement that "the property owners" will no longer allow parking. So you expect all of your members to come but not drive, or drive and risk getting charged money or be towed at their own expense. Why would we come then? Its going to send all of your business to rockventures especially since your membership prices keep going up.

You also continue to open multiple gyms in multiple states at the same time so we know that you have the money to fix the back parking lot for us to park in. Its extremely greedy of you and inconsiderate to the people who pay to make your business capable of expanding in the first place. Have some respect back for the members that keep you up and running. This needs to be remedied asap.

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★ 5

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★ 5

My wife and I climbed here from the day that it opened until we had to move away. It was heartbreaking for us to leave this gym behind. The community and the staff at CRG Rochester are incredible and welcoming, the climbing was both interesting and challenging, and the various events and extras (workout clinics, rope/bouldering leagues, competitions, adaptive climbing clinics) were always very fun and well worth the cost of membership. I would recommend this gym to anyone at any level of climbing proficiency.

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★ 5

Great climbing gym!

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★ 5

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★ 5

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★ 5

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★ 5

Had an impressive bouldering section! The billeting section was also much taller than other gyms I've seen. Friendly staff

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★ 5

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★ 5

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★ 4

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★ 3

A bit expensive for what it is (relatively small bouldering area) and no chalk available for rental. Boulders were fun.

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★ 4

+Great place to climb with wonderful classes and community. Staff and members are willing and enthusiastic to help. The classes are free if you are a member.

-The lifting gym is secondary and because this place is so popular parking can be a struggle at busy times but there is a nearby parking garage that solves this issue (pretty sure they validate parking)

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★ 5

College students are only $22 per visit ($11 if you have a friend with a guest pass!)
Fun times with colorful rocks
Monthly passes (at least for college students) are $75

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★ 5

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★ 5

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★ 5

Awesome place!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Its great!

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★ 5

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★ 5

Friendly crowd with helpful hints on the ever-changing new challenges!! Lots of fun!

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★ 5

I'm a member here and I don't have one bad thing to say. Awesome staff. Clean place. The problems frequently change. There's a little shop there. Good variety of classes outside of climbing. Gym.

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★ 5

Love my gym!

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★ 4

I was assisted by Naty, she was very helpful and explained the instructions well. I used the courses with an auto-belay and enjoyed my time there.

Only con is that it’s a bit pricey because it’s a day pass but a novice like myself can only stay entertained climbing for 2 hours.

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★ 5

Quite a nice climbing gym, clean and orderly. Regularly have new routes set, and the staff are very nice.

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★ 5

Very welcoming to a new climber, great gym for kids, good classes. Not cheap, but you get a lot for the money.

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★ 5

Awesome climbing gym. The staff are all amazing, helpful and friendly. Great clinging, yoga, and fitness center. Check it out!

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★ 5

CRG has an upbeat atmosphere and energy. The staff are super friendly and helpful and the community of climbers are welcoming and inclusive! This gym has a lot to offer- from rejuvenating yoga classes, an updated fitness room, and a range of climbing routes- it is the place to be!

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★ 5

Love it here! Great opportunities for bouldering and top roping with climbing for all levels!! :)

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★ 5

Been a member for a few months and really enjoying it! Something constructive and healthy and there a lots of fun events and new routes all the time. Wish they were a bit cheaper but it’s still well worth the price and there are assistance programs if that’s too steep

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★ 5

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★ 5

My toddler loves this place. There’s a great area for kids 4 and up. The staff is really friendly and helpful.

There’s a dedicated kids climbing area with a kids speed wall and integrated timer. There’s plenty of V0 boulder problems that are owed for beginner kids.

They have kid’s climbing shoes and harnesses too.

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★ 5

Awesome gym! The staff are friendly and the atmosphere is fun and supportive! Love the coffee and climbs on Friday mornings!

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★ 5

Great climbing gym! The building was built for climbing, so lots of high top ropes and leads, plus some auto-belays. A moderately large bouldering area (the floor padding is a bit stiffer than I'd prefer, but fine for younger folk).

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★ 5

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★ 5

This gym is great! Amazing staff, fun routes, wholesome community! Great place to have fun and work out and meet people:)

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★ 5

Love this gym! Great routes and consistent settings, kind staff and members. Highly recommend!

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★ 5

They won't let me free solo the big wall. But a good place to climb nonetheless.

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★ 5

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★ 1

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★ 1

Really disappointed in this gym. I visited here once while I was in the area. Place is clean and does have A/C, which is nice.
My review is for the roped part of the gym (I do not boulder, per medical reasons).
Now for everything else: they advertise auto-belays, but only had 2. Each had a very easy 5.8 and one harder route (one 10+ that felt like a 9 and one 11 that was just crimps). There is little creativity here with routes. It is either a ladder or just plain weird. The 11 I tried could have had potential, but all it was was 30'-some feet of small crimps. Purely an endurance climb. Not necessarily bad in and of itself, but when it's the ONLY challenging auto-belay, it's sad.
They charge $25 for a day-pass, which is very steep imo.

Perhaps if you boulder, this is a good gym. But the ropes are anything but inspiring. Go to RocVentures nearby if you want better routes for cheaper.

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★ 5

I’ve been a member for about a year and CRG is an excellent rock gym. Great sense of community, friendly people, helpful staff, creative route setting. Having access to free yoga classes as a member has helped me find that I really love yoga too!

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★ 5

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★ 5

Awesome experience and great staff

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★ 5

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★ 5

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★ 5

Was a first time climber, so I was a little apprehensive. But the staff was super friendly and knowledgeable - I never felt unsafe, the faculties are awesome and super clean, and I ended up having an amazing (and exhausting) time!

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★ 5

So I’m from Arizona and just visited NY for the first time. For the week I was here, I visited this gym twice - the staff is SO FRIENDLY (shoutout to Stephanie & Sara), extremely professional and knowledgeable, the routes are fun, the people/community are INCREDIBLY friendly, and the routes are a blast!! I recommend this place allll day long, thanks for having me CRG!! I will miss you in AZ!

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★ 5

It's just a great gym. Very friendly people

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★ 5

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★ 5

This is a great place to practice not falling to my death!

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★ 5

Fairly large gym. Bouldering, top rope, lead climbing, yoga, weights.

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★ 5

Great place. Walls are great for bouldering. Haven't been up the high walls yet; look like a great time. The acro yoga and the regular ole yoga classes are also a great workout. The weight room looks nice; although I don't use it. Place always seems pretty clean, great vibes, great fun. Advice: take it easy climbing day 1....you will be sore on day 2 😁

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★ 5

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★ 5

This Rock climbing gym was beautiful and clean as soon as I walked in. Front staff was friendly and efficient if you decide to come here have your waivers completed prior makes things easier. Got a tour of the facility prior to started and had to test out prior to going to the top rope area. Highly recommend anyone who wants to drop in from out of town this is the place to go to.

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★ 5

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★ 5

This is our second time with our Girl Scout troop. We went back in 2019 and again today because the kids begged to come back. They LOVE it! They have so much fun! The staff is beyond excellent! They cheer the kids on, support them and give them ideas of where to put their feet when they get stuck. Planning the group visit is simple and easy! I can’t recommend coming here enough. I’m positive we’ll be back again soon!

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★ 5

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★ 5

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★ 5

Went there for the first time recently. Found the staff to be excellent; very friendly, professional, helpful, and pleasant. The rock walls offered a lot of variety, and everyone can find a challenge.

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★ 5

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★ 5

While visiting a friend up in the Rochester area, he brought me to this place to go bouldering. While he’s a regular, I had basically zero experience with it, but it ended up being so incredibly fun! This was a great place to get into it, and I’ve been looking forward to the next chance I’ll get to go.

The staff were supportive and friendly, and the other members were all equally as outgoing, energetic, and encouraging. It seems like a really great community. The facility itself seems pretty great too. I have little frame of reference, but it seemed like there was plenty of space and the walls varied greatly to accommodate a wide range of skill levels.

I would highly recommend this place to anybody interested in trying it out! Even if you can only do some of the lower difficulty walls haha— I’m right there with you!

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★ 5

We had our son's 10th birthday party at Central Rock Gym. We had not been to the location before, but the price was very competitive so we decided to try it. I'm so glad chose to have it there! We have had many great birthdays around Rochester but this was the easiest to plan, the best communication, and the most pleasant experience we have had. Carlton and Olivia were his party's belayers and they went out of their way to learn the kids' names, be positive and encouraging, and create a safe atmosphere to learn how to climb. I appreciated how the gym and the party room both have excellent natural lighting and a relaxed atmosphere. There was plenty of parking and it was easy to locate. We will definitely return!

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★ 5

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★ 3

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★ 5

The place is the bees knees.

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★ 5

There are a lot of positives here - the community, the technical setting, the friendly staff that you really get to know just by being around the gym. We all come for our own reasons, but I can’t think of many other places where you can get such a good combination of fitness, challenging problems, friendships, outdoor trip partners, and Salsa music on Saturdays.

Thank you Jim, Pete, Anna, Sarah, Maksym, Jordan, Jason, and all the others who make CRG the place it is. Great place to visit if you’re new and looking for a workout, or in Rochester and looking for a new community

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★ 5

I joined this gym when I first moved to Rochester two years ago, and it's been one of my favorite parts of living here. The gym community is great, and the proximity to downtown is super convenient. As a new climber, the staff were super helpful in giving me tips, helping me get registered for an introductory belay course and eventually the lead certification class. Some of my closest friends in Rochester are people I met at the gym! Plus, if you sign up for a membership, you can go to any of the other CRGs for free, which is AWESOME. If I had to complain about anything, it would be that I wish there was more hold variety! But whether you are a brand new climber just looking to try the sport for the first time or an experienced climber looking for a solid gym, you will be able to have a good time here. Thank you CRG Rochester for introducing me to this incredible sport!

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★ 5

this place is awsome I will spend some time hear

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★ 4

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★ 5

Brand new building, clean, great amenities.

2 years later update: they have a great staff, keeping things clean and updated. Recently painted.

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★ 5

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★ 5

Strong bouldering, lots of lead and top rope. Great for training and having fun. Great community, too.

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★ 5

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★ 1

DO NOT CLIMB HERE!!! (Caps are intentional) The staff are uninspired, unmotivated, and only interested in hang out out and talking to each other. I asked for help and was told it would be a half hour. I was fine with that. I was in the gym for 1:15 minutes. During that time no came to help or check in. One female staff, spend about 20 minutes chatting with a friend. Another staff member was cleaning windows. A third was just standing on the gym floor, appearing to do nothing.

The gym climate is awful and you feel it the moment you walk in. It is a shame because the gym in Syracuse is full of life and energy. This gym is not. There is zero customer service. No one at the desk even bothers to say Hello, or anything when you leave. You are not worth the time nor energy to say Hello or Goodbye.

I have taken a belay class with an "instructor" who was so uninterested in helping you learn and who generally did not want to be there. I took a rock climbing class from a a "Coach" that was half a sleep, read from a typed sheet, and repeatedly said I would show you this but the gym is busy. You are the one you scheduled at this time. He did not know how to use a foam roller or its benefits. He openly shared that fact.

The facility looks nice and all, but the culture, and vibe is negative, unwelcoming and unfriendly. There is no customer services. They offer a family membership with little to no activities for children. They said my child could come to the rock climbing class, only to tell me when I got there he could not. How do expect a child to learn if you are not going to provide instruction?

If you want to express your concerns, you will not find a number. I call a different gym and got a number for a person to call. The phone call was return by a man that rush me off the phone and did notbwant to hear my concerns. The culture appear to be deeply rooted upper management of the organization, and it sets a tone.

I have live across the US and been a member of many gyms. This is by far the worse. I can not wait till my membership runs out. What a waste of money. Please do not walk away, run and never look back. You never know how lucky you are. Happy 🧗‍♀️

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★ 4

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★ 5

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★ 5

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★ 5

My wife and I took a 'belaying' class in preparation for a family outing. Jason taught the class. Very thorough and paced just right. Facility is excellent. I'd recommend this gym.

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★ 5

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★ 5

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★ 5

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★ 5

Great climbing. Good atmosphere. Clean and welcoming.

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★ 5

For the last 9 months we have had a family membership here. The overall organization, professionalism, and education at the gym has been fantastic. My wife and I have taken the lead class and it was really well-run and felt safe and fun. Our kids are all on the competition team and they love it as well. The route setting staff have fun and interesting boulder problems that change frequently. Overall, a very nice sense of community with wonderful people. We can't recommend this gym enough.

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★ 5

The grading is very consistent

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

No better gym in Rochester as far as I'm concerned.

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★ 5

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★ 5

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★ 5

OMG! So much fun. Super friendly staff and great climbing! Everyone was super nice to our kids and to us. Great place!

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★ 5

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★ 5

Great climbing gym with lots of space for rope climbing or bouldering. Staff was friendly and helpful.

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★ 5

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★ 5

As a begginer it was a great time! The staff was very helpful but also very laid-back. There was so much room to advance as well. $20+$5 for shoe rentals was a great deal for an amazing experience

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★ 5

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★ 5

Super fun experience, great workout on the walls and in the gym, supportive and collaborative community, safety and sanitation was a clear priority. Honestly wish there was 6 stars!

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★ 5

Wow! Went as a guest of a member and will definitely be back. They have bouldering routes of all skill levels - from beginner to "I'm going to admire that dude from afar!" - all color coded and with variety. Their staff was so inviting and gave me a thorough safety walkthrough. Masks were enforced heavily which is great. Highly recommend, even if you're apprehensive to try something new!

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★ 5

Best indoor climbing

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★ 5

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★ 5

This place is awesome. The staff are grate. Good with the kids. Couldn't have asked for a better first time experience

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★ 5

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★ 5

Phenomenal climbing facility with friendly and educated staff and a very clean facility. Ive been back climbing during covid and they hand out free alcohol based chalk and have hand sanitizer EVERYWHERE. Very clean and and people are great about masks. Its also a great facility when the world ISNT coming to an end.

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★ 5

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★ 5

Awesome place! Just started coming here a month ago and im hooked. Not normally the type to go to the gym but its fun here and a great work out. All the people are friendly and not judgmental. They change the routes often so its always something new!
Edit: been a member since my original post and its the best here, we come 3-4 times a week and its always awesome! Definitely recommend it if your looking to get in shape while having fun!

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★ 5

Great rock climbing gym. Didn't get to test out the actual fitness area but the bouldering was fun as a beginner while watching others do more complex maneuvers.

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★ 5

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★ 5

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★ 5

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★ 5

Awesome people awesome staff awesome climbs. So close to getting this v8 there xD

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★ 5

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★ 5

Beautiful gym! Amazing staff. Clean and safe environment. Kid friendly too! A full gym inside that is included free with your membership which is a huge perk!

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★ 5

Get the membership. It's so worth it.

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★ 5

This rock climbing gym is absolutely the best place to go rock climbing in the Greater Rochester area hands-down!!!!!!!

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★ 5

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★ 5

The folks at CRG are doing an incredibly thorough job at opening their doors and keeping us safe during this pandemic. Strong work!!!

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★ 5

Really a fantastic gym, great staff, great community and they're putting in a lot of effort to make it as safe as possible during covid.

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★ 5

Best rock climbing gym in town! The atmosphere is just superb, and they change the problems so so often!

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★ 5

Was looking for an establishment to have a fun birthday party for all ages and sizes. The kids ranged from 15 to 4. This place had it all!! From the amazing wall climbs meant for kids (adult ones also) to the wonderful personable staff. The staff, I can honestly say, was one of the highlights. They were so encouraging yet patient. From teaching them how to climb better to remembering all the kids names in the party. The party room was huge!! They even let us stay later since there was not another party after us. Highly highly recommend this place. So much fun and all the kids can not wait to go back!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great variety of climbing, frequently changed routes, amazing staff, and lots of events to keep things fresh. Very open to all skill levels, and a very welcoming community. Heavily recommend checking here put if you're looking at getting in to climbing. Rental rates are affordable if you don't have your own gear

Source: Google