★ 2

Some instructors are great while others are… not

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★ 5

The few times I have taken a Pilates class in Club Pilates Suffern it was super enjoyable! The staff was knowledgeable and friendly, I got an amazing workout. I would highly recommend this studio!

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★ 5

Amazing space, amazing staff love it here!

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★ 1

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★ 5

I loved this place.
Great experience!

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★ 1

Hi,
I have been going to workout classes religiously for 6 years now. I truly enjoy them. My friend recently told me about club Pilates opening 5 minutes from my house, and I was super excited to try it out and make it my new home. To my dismay, I was treated absolutely horribly, and unfortunately I can never enter this workout class again. I am absolutely appalled with the service I have received. In all of my years going to workout classes and other service providers, I have never been treated with such sass, attitude, and utter disrespect. Due to a storm that closed all main roads surrounding our area, we ended up spending 25 minutes in the car as opposed to the expected 5. My group and I excitedly walked in 13 minutes late. When we arrived, Katherine (the woman at the front desk) laughed in my group’s face as she rudely denied our access to the class we had signed up for. After realizing we were not going to be allowed into the class, we asked instead for a refund or a credit; to which we were once again denied and laughed at. Instead of walking out of this workout class on a high, feeling good about myself (as one is supposed to feel after a strenuous and rewarding workout), I walked out feeling defeated, hurt, and depleted. I am not one to write a review, but this treatment I have received certainly warrants one. My intention in writing this is to save others from being treated and pained in the way in which I was. I recommend nobody attend this class with the current staff. Thank you for your attention to this matter.

Source: Google

★ 5

Club Pilates is great! It's clean, calming and comfortable. Instructors are terrific and Owner Greg is friendly and informative. Try this place out....you'll love it!

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★ 5

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★ 5

It's beautiful and clean, and the owner is a fun, adventurous, and loves to work out, you can see it in the way he runs the business.

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★ 5

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★ 5

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★ 5

Pilates has become a very special place to me. It’s been the first time in my life I have been consistent about my workouts. From the variety of classes to the amazing knowledgeable trainers each class is always perfect. I literally feel the stress leave my mind , body and soul! Love this studio🩷💚💙💜🩵❤️

Source: Google

★ 5

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★ 5

Club Pilates in Suffern is top notch! The owner, Greg, is truly invested in making sure it's the best studio with wonderful instructors. He takes the member's feedback seriously and is accommodating. This studio is a happy environment, spacious workout stations, and pleasant all around. Lisa, the manager, is a dream to work with. Always on top of things, helpful, efficient, and so kind! The instructors here are fabulous too!! Greg always looks to bring in only the best! A pleasure to workout here- thank you!!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Super great instructors and classes. I’ve been to tons of studios around the country and just really love the variety of classes they have to offer. Thanks always!

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★ 5

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★ 5

Great atmosphere and the staff is always willing to go avice and beyond to assist.

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★ 5

Very pleasurable experience and the trainers were super helpful and Patient with me as I had no clue…. Clean environment as well 🙌

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★ 5

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★ 5

Wonderful spacious and peaceful studio ! Fun, strong and friendly clientele :)

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★ 5

I love the awesome teachers
The studio is spotless
The staff is delightful
I wouldn’t go anywhere else for Pilates between the Front Desk staff and the wonderful Pilates teachers and the manager It’s a no brainer
I give Club Pilates Airmont
100 prrcent rating

Source: Google

★ 5

Top Notch!!!

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★ 5

Highly recommended. Clean facility , great stuff.. great price..

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★ 5

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★ 5

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★ 5

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★ 5

Amazing spot this place has outstanding energy the staff is very supportive and helpful they are the best place to start your pilates journey!!!!!

Source: Google

★ 5

My wife and friend recently switched to Suffern Pilates and rave about the service and great instructors. I myself will go this week to take a free intro class and probably end up joining. Greg the owner personally call me back when I left a message. Just a class act !!

Source: Google

★ 5

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★ 5

Great studio, nice members, fun classes!

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★ 5

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★ 5

Had a great pilates experience..the team there is wonderful and knowledgeable. I have to introduce my friends.

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★ 5

I’m a Club Pilates Member at the Westchester New York locations. I found myself in jersey for a month. I took Chella’s 1.5 Sculpt class. Chella was a fantastic instructor. I found her to be very effective as she provided form corrections when needed. I highly recommend Chella as an instructor. This sculpt class was one of the best classes I have taken! The club facility itself is very spacious and clean. The front desk staff was extremely responsive and helpful. Thank you Club Pilates Suffern for a very enjoyable experience!

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★ 5

Judi is amazing.

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★ 5

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★ 5

The best Club in the area!!!! Highly recommend!!! Awesome stuff !!

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★ 5

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★ 5

I’m glad I picked this studio. Staff are very welcoming and always greeting you with a smile. The instructors are all professional and knowledgeable. Mrs Chella is amazing, she empowers you and teaches you to be strong and balanced. I’m content I gain a new Pilates family

Source: Google

★ 5

Chella is amazing! Her knowledge of Pilates is outstanding and she teaches correct technique, the most important aspect of Pilates! She is motivating, exciting and it is fun to learn from her! She is the main reason I go to this Pilates location!

Source: Google

★ 5

I love this studio - especially the instructor Chella! Chella has been my teacher for over 2 years now and her knowledge of Pilates and her ability to provide clear and specific cues that transform your body and your strength are both TOP level. She’s an absolute delight and she has great taste in music. I’ve been taking fitness classes for over 30 years and she is just about the best instructor I’ve ever had. CHELLA is the best!!!

Source: Google

★ 5

The facility is kept clean and organized. Parking spots are always available. The staffing are very friendly and professional, always welcoming you with a smile. The instructors are incredibly knowledgeable and always emphasizing to work within your level your body can handle. I will recommend this place to anyone who’s interested

Source: Google

★ 1

I feel compelled to warn people about instructor Chella specifically. I’ve unfortunately attended at least three of her classes - the first time checking it out, second time hoping it would improve, and the third by mistake when I didn’t realize it was her class.
Chella’s teaching style is genuinely harmful:
• Pushes Level 1 classes to dangerous intensity - What’s advertised as beginner becomes punishing and inappropriate
• Denies basic rest breaks - Literally says “don’t stop, don’t rest, there’s no resting” while laughing about it
• Makes inappropriate body image comments - Told our class she’d “make us into Kardashians”
• Derives visible satisfaction from watching people struggle - Smiles and laughs while pushing people past safe limits, makes condescending comments like “oh good, NOW you feel it”
• Promotes toxic “suffering” mentality instead of healthy, sustainable fitness

Most concerning: Many students, especially younger women, don’t recognize how harmful this is and just trust her authority thinking this is normal instruction. It’s not. I watched entire classes of women in visible distress - something I’ve never seen with proper instructors.

Every other instructor emphasizes listening to your body and taking breaks when needed. Chella does the opposite and appears to enjoy the control and power over people’s discomfort.

Avoid Chella’s classes at all costs. There are excellent instructors at this location who will challenge you appropriately without the toxic approach. I’m honestly shocked management allows this behavior to continue.

Source: Google

★ 1

If I could give this place one star, I would.

Never go to this location . They don’t care about you—only your money.

I was a member for three years. In June of last year, I started a new project and couldn’t attend anymore. I didn’t freeze or cancel my membership—I just kept paying monthly. From June to January, I didn’t receive a single call. Not one message asking, “Are you okay? We’re still charging your card—is everything alright?” Nothing.

In January, I came back and took three classes. Then life got busy again. In April, I lost my credit card—and that’s when I expected to hear from them. But no. Instead of a courtesy call or any follow-up, they just sent me straight to collections.

As a business owner, I know this is not how you treat people.

P.S. I want to clarify a few important things:

I tried multiple times to cancel my membership. I went to the office three times, made several phone calls, and no one could help me. It wasn’t until a month later that I finally got a call asking me to fill out a cancellation form. That delay speaks volumes.

But honestly, my biggest issue isn’t about the money—it’s how you treat people. From the beginning, there was no effort to build a relationship, no sense of care or community. You run a people-focused business, yet you show no interest in the people themselves.

And worst of all—after I left a one-star review about my experience, someone from your team searched for my business on Facebook and left me a one-star review in retaliation, even though you’ve never stepped foot in my restaurant.

That says more about your character than any words can.

People deserve to know the full story.

Source: Google

★ 5

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★ 5

Best place ever!

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★ 5

This studio is beautiful, open and spacious. The instructors are both knowledgeable and encouraging. The vibe of the members is uplifting and positive:)

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★ 5

Love this studio! Love the instructors! Doesn’t matter if you’re a beginner or even a Level 2, you’ll always find supportive and knowledgeable instructors who care and help you to grow and achieve your Pilates goals! The whole staff is awesome and you’ll always be greeted with a smile and feel 100% welcome. Definitely recommend this studio to everyone. I’m so thankful it is a part of my life and consider them my Pilates family.

Source: Google

★ 5

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★ 5

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★ 5

Happily attending for a couple years now and have recently celebrated 500 classes! Love Club Pilates Suffern 🙌🏼💪🏼

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★ 5

My favorite place 👍

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best instructors around!💗

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★ 5

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★ 5

Try it for FREE!!!and enter to Win A free month

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★ 5

I have been going to club Pilates and suffern for a little over a year now and I want to give it a great review. It’s very clean and the staff is very friendly. I I highly recommend the Suffern club Pilates for everyone!.

Source: Google

★ 5

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★ 5

One of my favorite locations - it's worth the travel up to NY from Jersey for me to have the personal and intimate interaction with the staff that other closer locations don't. And the owner is super friendly and the instructors are very talented and give you individual attention and advice. I love going here and will be as long as I can move :)

Source: Google

★ 5

This is my first month and I absolutely love it there. It’s so worth the price.

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★ 5

I love this studio so much what Pilates did for me. Everybody is amazing here!!! it feels like home

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★ 5

UPDATE: Thought I'd update now that I've competed 620 classes!!!! Still loving it! I take 3-4 classes a week and continue to see results. I've dropped 2 sizes and feel so much stronger. Slow and steady is truly paying off.

Every time I start a class and lay down on the reformer, I find myself smiling from the inside out. If you're on the fence about trying pilates, I'd recommend that you just do it. You'll be so glad you did.

_____________________________
I’ve been doing Pilates at Club Pilates Suffern for almost 6 months. I feel stronger, balanced, empowered and have been seeing many changes in my body. I stand up straight (shoulders back) without having to think about it. I never have the feeling that I need to “crack” my back. Knock wood – my back hasn’t gone out since I been doing Pilates. I feel terrific! On average, I take 4-6 classes a week. I’ve stuck with it. I’ve belonged to many gyms and have paid membership fees for years without setting foot inside the gym. Though membership to Club Pilates is more expensive than any of my other gyms, it is worth every cent! I joined Club Pilates by myself and met so many great, judgement free and supportive “new” friends. My favorite class is ANY class taught by Chella. She’s smart, thorough, pays great attention to form, and helps me to do the best I can as I progress in my pilates journey. I’m giving Club Pilates Suffern two thumbs up (if I had more thumbs, I give them those too!)

Source: Google

★ 5

Ive been to many club pilates, by far this is the best one.

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★ 5

Clean studio, friendly staff, and great instructors. Manager Lisa is amazing! Gina’s Cardio Sculpt class is a must—I've seen real results and I’m ready for summer. Highly recommend!

Source: Google

★ 1

My experience with Club Pilates has been nothing short of a nightmare. They fraudulently charged me without consent, then conveniently became unreachable when I tried to resolve the issue. Repeated calls went unanswered, and apparently, only one manager is allowed to discuss billing matters — and only 2–3 days a week during limited business hours (when most people work and Lisa the manager doesn’t return calls- how professional). It’s an absurd system clearly designed to dodge accountability.

What’s worse is the blatant hypocrisy in how they enforce their policies. When it benefits them, they have no problem bending the rules. But when you bring up valid concerns — like a staff member carelessly spreading misinformation about policies— suddenly, “policies are strict and cannot be altered.” The double standard is appalling.

The owner Greg is nothing but a money-hungry opportunist and a poor businessman with zero regard for customer experience or ethical practices. It’s clear that profit is the only priority here, even if it means misleading clients and being blatantly rude and unprofessional to a customer of 6 years.

Be careful coming here Greg and Lisa are money hungry horrible business people who will do whatever it takes to make a dollar. After I filled out the cancellation forms I have an email between myself, Greg, and Lisa where Greg told Lisa and I quote “ Do not cancel her. She will pay us the next couple months of membership” when all I a paying customer of 6 years wanted was to discuss misinformation spread by THEIR employee, a call I never got to have. A great business model right- choose not to honor a members cancel form, not discuss what your employee said, then continue to charge someone. This one interaction sums up Greg and Lisa’s professionalism, morals, and way they run a business.

This business is poorly run, dishonest, and should be avoided. I regret ever giving them a dime.

Save yourself the stress, frustration, and lost money. This place is a scam masquerading as a fitness studio. Go to the New City studio instead.

Source: Google

★ 1

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★ 5

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★ 5

Club Pilates transformed my body like nothing else!! Anna is especially excellent! She’s constantly challenging us in a ways and feels I never knew possible! She pushes us and changes things up so we keep coming back for more!

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★ 1

Although their instructors are good , their cancellation waiver instruction process is terrible. They are extremely evasive and unhelpful during the procedure, which results in you having to pay more fees.

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★ 5

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★ 1

I’ve been calling for months to speak to the manager about extra charges on my card. Nobody has called me back. Wondering why that is

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★ 1

Great instructor's good as long as you keep on going

Beware: don't sign any contracts they have to many "small letters" that will haunt you and drain your account till you figure out how to cancel properly

Just money hungry people

Source: Google

★ 5

Great place. Very clean. Rachel is a great instructor and Amy at the front desk is always very helpful!

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★ 5

Gem of a studio. They have amazing instructors, Rachel is the best- she is always encouraging and expertly corrects my form so that I can get the full benefit of my workouts. The class levels help you to continue to progress. The studio is clean and organized and Amy is always so helpful and friendly.

Source: Google

★ 5

This is the best pilates location. It is always clean and the staff are the nicest and always helpful. Rachel is a phenomenal instructor. She is so motivational and energizing, her classes are my favorite. She helps correct my form and she is extremely knowledgeable about the techniques, origins and culture of Pilates. I highly recommend her classes.

Source: Google

★ 5

I've been practicing Pilates for two years now, and I love all the instructors! Especially Chella! Chella, is very in tuned with the body and the practice of Pilates. She really challenges me, and I love the support I get when she corrects and aids with my movements. She truly inspires me and gets me excited to go to class. Thank you, Chella!

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★ 5

The instructor Riley is the best
I have NS and sometimes mmm
I can’t move that fast to change position
I just wish I can come more often
Thank you
Barbara Basilone

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★ 5

warm and inclusive from day one. i noticed positive changes in my body right away. recovering from surgery right now, but cannot wait to get back

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★ 5

I had no idea what Pilates was until I tried the intro class. I love it! Excellent workout! It’s a perfect studio, you don’t feel like you are at a gym. Greg and the instructors are great!
Amy at the front desk is the best! She’s helpful in every way 😊
I highly recommend joining Club Pilates in Suffern!

Source: Google

★ 5

The owner Greg makes a huge effort to ensure all of his members are getting the best experience they can at the studio. I have gone to plenty club Pilates locations and the suffern location is my top pick out of them all. The instructors make sure you leave with your body feeling good.

Source: Google

★ 5

Studio is super clean and the instructors are always making an effort to make the members happy! I would recommend checking this location out if you are interested in Pilates.

Source: Google

★ 1

I got into an accident a month in and froze my membership. I couldn't go back and asked to cancel, they charged me the month membership, plus an extra $100 because 'I cancelled" before the three months. I WAS IN AN ACCIDENT, I CANT EVEN DRIVE. WTH

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★ 2

I'm only giving it two stars because Greg, Suzy, and Jessie were always really nice, even if they failed to provide adequate pertinent information regarding cancellation. When I completed my trial, they offered information regarding the classes, and when I inquired about the cancellation policy, I was informed that I can cancel after 3 months without penalty, but cancelling before would result in a $100 fee. I ended up not attending classes regularly, so I decided to cancel my membership. After my 3 months were up, I requested a cancellation, but was informed that corporate required a 30 day notice - I wasn't told this initially, and so I was basically charged for another month. There were a lot of requirements "corporate" mandated that really didn't make a lot of sense, including their cancellation policy. Club Pilates in general sucks and is way overpriced.

Source: Google

★ 1

CLIENT BEWARE! I had a membership at this studio and decided to cancel so I gave the required 30 days notice. I received a confirming email from the company that I would no longer be charged after 3/1/22. A few days later I was charged a months fee then another random charge. When I called to discuss, I was told that my membership was cancelled by a former employee (which was clearly a lie because I was at the studio with her). So he (Greg) took it upon himself to reinstate my membership and charge me. Get copies of your membership agreement because he won’t automatically give them to you. Protect yourself.

Source: Google

★ 5

I love to go to pilates. The instructors are so nice and they are so helpful. I feel so good after a session.

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★ 5

Club Pilates Montebello is 5 star in every way. Fara is a very hands on and visible owner! She has been fabulous upon reopening the studio and goes above and beyond COVID guidelines! She has modified decisions based on client input and is open to all suggestions. Her instructors are professional and knowledgeable as well as able to adapt movements to individual client needs. Kudos for your high standards!👏🏻

Source: Google

★ 5

Instructors really are intuned to their clients' needs

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★ 5

I finally made it to Pilates! My friends convinced me to try, now I can’t stop. I would go every day if I could. The facility is super clean and beautiful. Everyone from the front desk to the instructors are patient and passionate about their jobs. The culture carries over to the clients who treat each other as friends (even though we just met). Love this place, can’t wait till my next class!

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★ 5

I love Club Pilates!! They have a good variety of classes, so you can build the program you want and need. The instructors are great and the staff is very nice and welcoming!! I finally found my place to take care of my body (and mind).

Source: Google

★ 5

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★ 5

So many class options and great instructors. I was a complete newbie and felt welcomed right away. The club caters to all levels and it is immaculate. I now love Pilates!!

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★ 5

Club Pilates Montebello has an excellent variety of instructors who bring something different to the classes they teach. The facility is sparkling clean and the reformers and equipment are top quality. I don’t like working out but I love Pilates. I’m completely hooked! Highly recommend!!!

Source: Google

★ 5

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★ 5

Enter this beautiful state of the art facility for a progresive, challenging worlout that is a well rounded fitness experience! I've been going to this warm, friendly Club Pilates Airmont studio for a month or so. With the use of various equipment and exercises, I have experienced increased tone, flexibility and core strength. The instructors are excellent. They eagerly provide individualized attention to all clients for proper technique and to maximize benefits. I highly recommend it to everyone!

Source: Google