★ 1

DO NOT SPEND MONEY HERE
Owner responded saying this was not acceptable and thanked me for calling it out. Unfortunately today 12/1/25 first thing in the morning he was unable to get his gym opened on time. A dozen people standing outside at 5 am in 30 degree weather. Gym finally opened at 530 after crunch fitness made it's paying customers stand outside in near freezing conditions for a half hour.

Gym doesn't open at posted time.

If your a early bird expect to be waiting outside the door in 30 degree weather.

This happened twice this week.

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★ 1

Would give it 0 if possible. Crunch is becoming a planet fitness really fast especially with locations like this . Besides it being over crowded there lay out of where machines are positioned feels like a 2 year old gave them the idea . No one wants to workout on top of each other . Very gimmicky and a lot of things not explained upon sign up also don’t get involved with personal training they will want your soul before u can cancel . I did notice there was an ownership change and you can really notice the difference in a negative way . Management is laid back and clueless to how a gym should be for its members. I can only imagine how there employees are treated considering there’s new faces all the time . If you’re looking for a gym that will be good for reaching your fitness goals this ain’t it .

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★ 2

Gym is too small.

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★ 4

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★ 1

The men’s locker room is very dirty.

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★ 1

This guy builds this setup every day around 12 pm to film himself flexing, hogging half the dumbbell rack for hours. Staff doesn’t say a word… and he’s there for hours, so it’s damn near impossible to avoid him. Can someone do something about it??

The bathroom is always smelly (men and women) and tons of broken lockers. Lots of equipment need to be replaced here. Unfortunately this is what $20/mo gets you.

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★ 1

Here is my Outlook on this gym 1038 Flatbush Ave. if you plan on joining do not go there they’re very unprofessional some of the workers attitude very rude very disrespectful on how they handle the situation. Where is that? I want to cancel my membership. I was told to put my account on freeze so I could always come back And just start over if I wanted to that was Saturday, October 4 woke up Monday morning, which is October six to$62 has been taken out of my account when I call to speak to his manager. The young lady on the phone said she’s not available then she said that the $62 will be put back into your account October 7. I woke up to 24 dollars be taken out my account when I called to speak to a manager, I was on the phone by one of the workers that she’s not here how can I help you so I would like to speak to supervisor then he was rude by telling me that he would rather not have me call back so he will help me to get the problem so so you know I’m going down there when I went down there the same person he was very rude. Very unprofessional told me that he don’t want to talk to me or see me back there like he told me on the phone so he’s gonna make sure that I get my money back in my account First of all he was very rude and very unprofessional. I’m not gonna leave no name but I’ve never been in a place that looks so dirty. Nothing is clean there if this is how the owner allow people to handle business and conduct a franchise it is very unprofessional and I recommend no one to go to that gym by that location. The manager told me that she couldn’t reimburse me my two dollars I was taking on my account after I was told that if you put your account freeze, there will be no money taken out so it was on their fault but yet 62 dollars was still taken out of my account and then I couldn’t get my money back because it was an annual fee that’s why I put my account on freeze so that won’t happen. It still happen and I still didn’t get my money back. Then I had to deal with the manager being rude and disrespectful and also the Worker being rude and disrespectful. I could put her name on blast, but I’m not gonna do that but anyone that choose to go to that location 10 38 Flatbush Ave. you should pick a different location. They have no respect. They’re very unprofessional very disrespectful, including the managers every single one of them that work in that facility I recommend no one to go to that to that gym. I was trying to reach out to corporal so I could put in a complaint about it can’t find the number so if anyone read this review and you know how to reach corporal I would love a feedback. I love to get the number Very un expression.

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★ 3

Love the energy in the gym. But lately, everything looks dirty, and the three stars are due to the air quality. The gym administration should instruct the workers to keep the air conditioning on and work on lowering the gym's humidity.

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★ 5

Good Service from Derrick! Always making the experience at crunch amazing.

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★ 4

Of all of the gyms in this part of the neighborhood, the Crunch is definitely the best, both in range of equipment and in general vibe. I appreciate that for the most part, the people here will leave you alone unless you ask for help but will actually be helpful if you ask.

That said, by no stretch of the imagination is this gym necessarily clean or orderly. There are maybe like two spray cleaner bottles per floor and you really have to look for them (so pretty much no one uses them), the weights are almost never in order and at any given time, there's usually at least one piece of equipment that's offline because it needs repairs. However, given that this is pretty normal for a commercial gym, I feel like I'm definitely getting what I pay for.

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★ 1

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★ 5

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★ 2

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★ 2

I have requested for my account to be put on hold 2 months ago. They sent me a link which lead to a portal to do freeze/cancellation, I put in a request to put my account on hold not once but twice and it was not done. I called and told them that I’m stlll being billed and the CSR told me we can only put in requests online. Now, I’m being charged monthly fees and late fees for an issue with their system. They need to find a better way to manage cancellations/ account hold so that people are not inconvenienced with all these fees at the fault of their system.

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★ 5

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★ 4

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★ 4

A nicely equipped gym and I have had the best customer service in a long time courteousy of gem of a front desk employee 'Tyler Ingram' - he signed me up , gave me the correct information, guided me through promotions and was all round professional and kind. Give this kid a pay rise Crunch Fitness 👍🏽👍🏽👍🏽

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★ 1

Here’s a new issue I have with the gym: I don’t understand why they have an app but I can’t use it to register for classes. So the only way to register for a high volume class is to physically come in and get a band. It would seem to me that technology exists to make the experience for its members better. I have been there at least an hour before the class start to register. This crazy when we have an app on our phone. So I’m give this place one star again.

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★ 5

Very clean, a lot of options to choose from and
supportive staff. Jasmine helped me understand how the smith machine worked and even got to know me as she was doing so.

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★ 4

The spot

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★ 4

The spot

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★ 1

There’s a guy who walks around yelling and getting into people’s faces and no one stops it. It’s very uncomfortable.

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★ 1

I want to start by making it clear that this review is based solely on my personal experience with management—specifically the manager overseeing personal training.

In March, I signed up for three months of personal training and paid the full amount upfront. I was told that if I did not wish to continue after the three months, I needed to notify management within a certain time frame. I did exactly that in May by texting the manager directly. I never received a response.

Shortly after, I ran into him in person while passing the gym and reiterated that I wanted to cancel. That was the first time I was told I needed to sign a form to finalize the cancellation. He told me to do it the next time I was at the gym. I followed up at my next session, ready to sign whatever was needed. However, I was told I was “a little early” and not to worry—he would take care of it.

Unfortunately, it was never taken care of. Once the three-month period ended, I started getting billed $99.28 weekly. I didn’t realize this right away until I saw the charges pending in my account. I contacted the manager again and was told I now needed to come in and sign something, but that he would issue a refund for the unauthorized charges.

I explained I was going on vacation and wouldn’t be available until I returned. Despite that, I was billed again while I was away. When I landed, I called him and said I’d come in that day to sign whatever was needed. He told me, “No, it’s okay—I got you,” and again promised to handle it and process the refund.

Yet again, that didn’t happen. The following week, I was billed another $99.28. At this point, I was beyond frustrated. I went to the gym, signed the paperwork in person, and requested a full refund for all four unauthorized charges. He agreed to issue the refund.

When I received an email confirming the refund, I realized it was only for two of the four transactions.

Vincent, you have repeatedly misled me throughout this entire process, but what I find most disrespectful is how carelessly you’ve handled my money. You’ve made promises you didn’t keep, gave me verbal reassurances you failed to follow through on, and delayed resolution at every turn.

I will not spend another dime at this establishment. I currently have 18–20 unused personal training sessions, but I refuse to continue paying a monthly gym membership just to use them. I’ve made every effort to resolve this issue directly, but if I don’t receive a full refund for either the remaining two unauthorized transactions or the unused training sessions, I will pursue this matter through small claims court.

Please consider this your final opportunity to make this right.

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★ 5

My husband talked me into switching to this gym from another non-Crunch fitness center nearby. I’m really glad he did. Affirming, positive atmosphere. Staff are professional and helpful. I’ve already made more progress in my fitness goals in the six months that I’ve been here vs. years going to other gyms.

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★ 5

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★ 5

Large variety of machines. The people aren’t judgmental of me.

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★ 5

I can actually finish my deadlifts in peace without someone tapping me on the shoulder or hovering around me asking me "how many sets ya got?" This has been a gym ive been wanting to go to as I branch off from the Planet a bit. You'll still see people tapping at their phones idling away and looking st social media, But I love that there is more access to deadlifting here.

The gym is in a densely populated area so expect crowds at certain times of the day like noon into early evening.

i do think that the gym needs some background music though.

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★ 1

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★ 5

You want a dope gym experience and chase your body goal, lock in with Tyshawn Wilson. Best gym experience & atmosphere all around.

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★ 1

If I could give a 0 star I would it’s Juneteenth let people be and enjoy the hit class. It’s not every Thursday we get a day off which allows us to enjoy the class..Poor management the trainers are amazing they are the only reason I still have a membership at this gym. If you need to address an issue do it at the end of the class not during the class.

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★ 5

Great staff. A lot of equipment and the classes aren’t bad either.

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★ 5

I am disabled but they let me try for myself so not for me...but in there every one is courteous and helpful and wonderful

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★ 2

First I want to say this is not a reflection of the staff necessarily, but this gym is very inadequate. Because of where it’s located in a predominantly Black neighborhood, it’s clearly not a location that is prioritized by management/corporate (and we know why). The machines are often broken or have literal pieces missing, sometimes there’s no wipes to clean machines, lately there’s been no energy drinks or anything other than water in the fridge downstairs, it’s the closest gym for a lot of us in this area so we have to use it and yes it is overcrowded during peak times, but for what I’m paying monthly it’s honestly ridiculous how uncomfortable it can be to workout here. And then they pressure you to work with a trainer, which I wouldn’t be opposed to if the gym conditions weren’t so bad. But I’m not investing anymore money into a place that’s clearly not interested in investing back in its customers. If you can find another location, go there please!

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★ 5

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★ 5

Our muscle mass decreases 5-8% every decade after the age of 30. By the age of 60 the loss is 5-13%. This can impact stamina, daily performance, balance, falls and injuries. I cannot believe how amazing I feel and have an increase in strength, energy and mood from working with the personal trainer, Lloyd Cummings. I have lost weight, have better sleep and digestion, and increased performance. Thank you Lloyd for getting me back on track. Lloyd knows all sports, works with women, men and kids of all abilities and customizes programs to your specific abilities. I think he is a super hero! Thank you Lloyd! I feel like I have a brand new life!

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★ 5

My personal trainer is Immanuel I love how he pushes me to be great it’s truly an amazing experience

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★ 1

After writing a review expressing my frustration, the response from management was: "Your feedback has been noted Myrtho. Thank you for taking the time to provide specific details. We always strive to treat all members and guests respectfully, and fairly address any issues that arise."

This response was dismissive and generic, showing no empathy and not even offering an apology. To the 'owner' who responded, you have just proven why your staff is so poorly trained. I wasn't going to escalate this further, but now I definitely am.

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★ 5

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★ 1

I’m extremely disappointed with the way I was treated at this Crunch location today. I had a clear and evident billing error on my account which was easily verified through my statements yet instead of taking the time to properly review the situation, Christopher decided to ban me from working out. I was not only dismissed, but completely humiliated in front of others.

Thankfully, I traveled over 3 miles to the Crown Heights location, where the staff actually took the time to listen, review my account, and verify that all of my payments were up to date. It’s frustrating and upsetting to be treated unfairly, especially when the issue could have been quickly resolved with basic customer service and respect.
Crunch Flatbush needs to do better in how they train their staff to treat and listen to their paying members.

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★ 1

Avoid this gym and do not sign up for personal training sessions. An employee named Vincent misleads customers by claiming the first session is free but signing people up for paid sessions. Be cautious, as what they promise may not align with what they actually intend. Stay alert and avoid any deceptive tactics, especially from Vincent.

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★ 3

Nice gym but there’s this crazy guy who always grunts and talks to himself saying weird things. Makes the environment uncomfortable… other than that, a good gym.

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★ 4

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★ 1

Their primary focus appears to be financial gain rather than client satisfaction. Also, some of the equipment and bathrooms were broken or unclean. Customer service was poor, and there was a lack of communication among staff. They also continued to harass me about the money even though I repeatedly addressed the problem.

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★ 2

If you go in the morning you can’t workout properly because the classes take over all the equipment and space. I wanted to run on the treadmill and couldn’t get one because of the class. If you want to workout upstairs there’s always a class. It makes for a crappy gym experience.

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★ 5

Ski

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★ 5

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★ 4

Great staff, clean gym!
Check the front desk or the app when you sign up for some cool classes.

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★ 5

I enjoy the classes with LyneLuvDance!

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★ 3

I’ve been going to this gym for 4-5 years, this is definitely the place to be, however it would be better if the thermostat was updated, it can get very humid in here,

also membership prices should be a little lower , and we need machines that work and more treadmills

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★ 5

Greay workouts

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★ 1

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★ 5

Great gym. Q (of maintenance) is so very helpful and make sure that the locker rooms are clean!

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★ 4

I joined Crunch about 2 months ago. In my honest opinion, what's lacking here is member's stewardship. Some members are just inconsiderate. Hence the scattered weights on the floors, the wipes scattered and broken machines. Yes, we're paying for a service to use the facility but that doesn't mean the staff is there to pick up after you. I see the custodial staff cleaning all the times I'm there, vacuuming or emptying garbage bins. The front desk staff is at times very busy checking people in and printing class receipts. Christopher and Anthony among the other front desk staff are always courteous and friendly. The instructors and trainers are knowledgeable and amazing at keeping you motivated. To name a few, LyneLuvDance, Steve, Danny, Immanuel, Cameil, Neyssa, Agustin have all made my experience at Crunch worth it. And no, I'm not name dropping to get an incentive except for a gym with positive staff and engaging classes. With that said, we as paying members have a responsibility to keep the gym orderly as well. I do agree, that the gym needs a policy in place for recording for social media and for using lockers without locks. Perhaps, adding more wall hooks throughout the gym would help, since people don't mind leaving their personal belongings unattended and unlocked.The gym could also improve in making minor repairs to the lockers as not all fully lock in place when turning the knobs.

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★ 5

Anthony is the best. He gave me the best tips, advice, encouragement and motivation. He goes above and beyond for the members. He played a huge part in helping me build more muscle and getting leaner. Great individual, respectful, cheerful, encouraging and dedicated to helping you reach whatever goals you have in the gym. He’s one of those employees that sees everyone and is very attentive to you and your goals in life. To sum it up, “if you have a question, Anthony got an answer.”

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★ 3

I joined this group m a month ago...the equipment is old, wo n, and rusty...most of the latches on the lockers are flimsy or don't work...the elevator has been broken for weeks....

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★ 1

Always enjoyed Crunch, but why is there a treadmill class at peak hours occupying all the machines. It that inclusive or thoughtful for paying customers. The facility is already cramped, make it make sense.

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★ 4

Very nice people to be around
It's the best in new York City

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★ 3

I’m posting this review mostly bc I read the review from A Flores just now that presents this branch of Crunch as a 1-star experience. I can’t speak to her experience here but I’ve been coming for some weeks and I think that’s too harsh and blanket a criticism. However, as a Crunch member who trains at clubs all over, I see exactly what she’s complaining about.

This location is uniquely dirty and broken down in specific areas. In the men’s locker room, for example, half the lockers don’t close and the vent in the ceiling is falling apart. But these issues could be fixed by handing one guy and drill and giving him 5 hours to work. I really recommend somebody do this.

It’s true that the weight machines show signs of rust and there are little issues with a bunch of machines, which A Flores pointed out. But everything basically works fine. It’s well laid out. The staff and people here are friendly and just doing their thing.

To the management: just take a day or two
fixing up little stuff mostly in the locker rooms and everyone will be happier.

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★ 4

Some of the equipment needs to be serviced and a couple of people talk loudly on their phones. The classes are fun and it is never crowded when I go, I really like this gym branch as well as the others that I have visited

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★ 1

I travel for work and can confidently say this is the most disgusting crunch I have ever set foot in the entire country. Here’s an honest breakdown for those considering joining, because employees will incentivize members to leave reviews with name drops to boost numbers.

The biggest thing I’ll mention is that the machines are UNSAFE. Every time I have come in, I have found a machine to be broken entirely with no out of order sign.

Be aware and triple check before you start a lift because there is a very serious chance of injury.

Atmosphere:
The first thing you’ll notice when you enter is the smell. I have volunteered at animal shelters for well over a decade and am practically nose blind with an iron stomach.

The smell is so rank that at times I had to pause mid workout to stop from gagging. It smells as if you walked into a middle school boys locker room that hasn’t been washed in years combined with something that died in the vents.

The second thing you’ll pick up is how dirty the gym is. You’ll see empty water bottles and energy drink cans abandoned on the floor, wipes everywhere on the ground, and machines covered in dirt. Garbage cans at any given time are overflowing with garbage on the floors around it and no wipes in dispensers to clean after a workout.

Be sure to watch your step because you’ll have to dodge abandoned dumbbells left and right. You’ll have a blast playing scavenger hunt while you try to find two of the same weights.

The options for machines are abysmal compared to all the other crunches. You’ll find missing staples like smith machines, and extremely limited benches.

It’s a true rarity to see someone return their weights or wipe down a machine. The worst offenders are always the Crunch Personal Trainers.

People:
Plan to have to adjust your workout. The gym is crowded with very limited machines and your fellow members will be a treat.

The person I went with (a man) had the pleasant experience of men laughing at him, in his face, over the weight he was using. I had a more eventful leg day as a woman. I saw members recording me without my consent, men staring so intently I could feel them undressing me with their eyes (including gross staring from the Crunch trainers here) and the best, a man with a hand on his crotch while watching me do hip abductions.

The personal trainers behavior can be described as the type of behavior you’d expect from someone who’s only marketable skill as an adult is picking up heavy things, and treat others as if they are above them because they can move said heavy things.

You’ll have the fortune of shaking your workouts up because you’ll find the Crunch trainers using two, usually more, pieces of equipment at once (which isn’t ideal for a gym that is missing a lot of typical machines in the first place).

If you assume because there’s abandoned weights or a corner to work out in a packed gym full of unracked weights that you can use it, you’re in trouble.

The Crunch trainers will make sure to not only raise their voice, but condescend in a way that you would speak to a toddler. Truly a deplorable way for employees to speak to paying gym goers that I have yet to experience at any other location across the country.

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★ 5

Anthony’s customer service and support is A1, he was really helpful about everything!

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★ 1

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★ 5

Convenient quality gym with the best instructor led classes! Lorena and Danny are a few of the best instructors out of the many Crunch Flatbush!

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★ 2

The staff is fantastic, but Crunch corporate illegally stole money from me and multiple other members during the pandemic. Shameful.

Also, the wipes contain ammonium chloride, which members do not realize is corrosive to the skin and worsens people's asthma.

If Crunch corporate truly cares about members' health—which they clearly do not—they will get rid of these wipes full of harmful chemicals, and go back to paper towel rolls and anti-bacterial spray.

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★ 5

I’ve been going there for a while & while it’s great gym, I must say Anthony has the best customer service. He makes sure everybody is well handled and is very kind. HIRE MORE ANTHONYS !! #greatgym

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★ 1

I called earlier today (12/14/24) for assistance with downgrading my membership. Someone picked up the phone and hung up. Instead, I decided to take a trip down there to ask for assistance in person. THE GYM WAS COMPLETELY CLOSED WHEN I GOT HERE AT 6:17PM! Just now I see that all of a sudden the closing hours changed today(Saturday) to 2pm on google maps, when it’s normally 7pm, as seen on their entrance(I checked earlier and before the closing time said “7pm”, so the change was just made within the window of me calling and checking later on in the evening. It is not the customer’s job to log onto social media or check Google maps every day to see if there’s a random/arbitrary closing). They could’ve at least answered the phone and told me they were closed earlier for whatever reason so I didn’t have to make the trip.

Anyway, I will be canceling my membership, ASAP.

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★ 5

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★ 1

I am standing here almost 30 minutes and i’m trying to pay for membership and stuff don’t knows how to do his job. I came here for work out 45 minutes and 30-35 minutes i’m trying to pay and don’t forget i already have a account i’m just trying to pay 🤦‍♂️Of course i deleted my account and i never come back here again

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★ 5

In just five months at crunch fitness, my transformation has been incredible, and I couldn't have done it without my personal trainer, Emanuel Best. His guidance, motivation, and expertise have pushed me to new limits, and the results speak for themselves. Thank you, Emanuel, for helping me unlock my potential and stay consistent on this journey! Here's to more progress ahead!

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★ 5

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★ 1

I had ask them to cancel my subscription since July. I posted a review on social media I then received a call stating that it was going to be canceled and that they would stop harassment it is a continuous calls, text and emails. Today I see a charge in my card. Unacceptable I'm going to complain with the BBB as today.

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★ 5

The General Manager AJ has legitimate business practices. He smoothed out a accidental transaction for me in a few minutes. Thanks!

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★ 2

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★ 5

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★ 1

They run out of wipes for the machines almost every time I am there. The private room upstairs is almost always taken or locked. There’s like one of each strength machine so it’s always taken. Take your business elsewhere.

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★ 4

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★ 3

Music is way too loud- I’ve left early the last two times at the gym because of it. Can’t get in my workout.it seems to happen in the afternoon - it continues to be waaaaaay too loud.

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★ 5

I enjoy this gym overall, Gina is great, Mr. Ortiz and Augustine very helpful and kind to a newbie like me. but the best for me are the fitness classes with Lynne Luv dance the band camp is amazing. It has helped me tremendously to strengthen my upper body, my knees, and hips. Also the chisel, belly butt and thighs class. They are definitely worth it she puts her all into it and makes you want to come back. Very encouraging and keeps you going. Love it yall come join🤎🤎🤎🤎

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★ 5

It's the coaches and trainers that make this place amazing.

Listen to yourself, you know what you need and want to get the results you're looking for. I found it at this gym with the amazing trainer Dan (Sunday classes). He is here for the people that come and makes you feel welcome while motivating and pushing you. I also found an amazing and inspiring yoga instructor Fiona (Saturday). She offers pointers to support you to get into the flow and she also pushed everyone to build their strength.

I prefer trainers that ask in the beginning of the class "any injuries" or offer modifications for the exercise for those of us that are building a foundation to get stronger.

I come HERE for the group classes.

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★ 5

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★ 5

I have been using Samsam as a personal trainer since early summer of 2024, and she has far exceeded my expectations. Samsam has thoughtfully tailored training sessions and has kept in mind my background in ballet, my chronic injuries from said ballet history, and my goals for my current exercise routine. I will honestly say that I am not a "gym person" and probably wouldn't be continuing to go to the gym if it was not for her. She makes each session challenging yet fun, and brings to the table such a lovely, warm, and thoughtful personality. Honestly, the best trainer I've ever had.

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★ 5

Excellent manager for crunch

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★ 5

Very busy though great vibes kind people

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★ 5

Me gusta el lugar y los aparatos estan en buen estado

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★ 5

It's a compact location, and I love it. Very clean. Good vibe!!

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★ 5

My fav local gym. The employees at this location are great, recently I had a question about my account and Marvin helped me out, he was very kind and helpful to my situation. Thank you for helping me out Marvin :)

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★ 4

Nice gym but lagging in the amount of equipment and locker room amenities. Overall, a decent place to workout.

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★ 5

Gym is well kept but some of the front desk people don’t say goodbye or aren’t very friendly

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★ 5

The classes are great and the crossfit classes are exceptional. The best part is their front desk staff. Regina (Front dest staff) always recommends the best classes for your needs. My only criticism is the personal trainers are not friendly at all. None the less great location and great overall gym. Clean and numerous machines for a full body workout.

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★ 4

I don't normally write reviews, but I have to give a shout out to trainer Immanuel Best at the Flatbush location. He relates well to his clients and understands their strengths and weaknesses. His approach to training clients motivates you to challenge yourself as you see the results of the PT sessions. If you are looking for a really good fitness coach, Immanuel is the Best.

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★ 5

I'm in my mid-50s and have been training with Shawn Jarvis for about two years now. He's incredibly patient with me, mindful of physical issues with my age group, but still manages to push me to work harder each session. Shawn emphasizes the basics and is super knowledgeable, without ever coming off as boastful.

He even taught me boxing, which has been a blast! Overall, he's a really nice guy to be around and makes the workouts something to look forward to. Highly recommend!

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★ 5

I love this community and this gym. I thank each and every one of the workers for making me feel welcome and knowing that I have a place where I can de-stress and become stronger. Especially to one of the workers at this location Anthony Rodriguez such a Nice Guy He motivate a lot of us I wish him the best. All best Wishes kind Regards

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★ 5

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★ 3

It’s a nice, clean gym but the treadmills are a little busted and it’s way too hot on the second floor to actually have a solid run without suffering from heat exhaustion. Turn up the air conditioning!

Follow up: I've been told that they are trying to fix the air conditioning above the treadmills but have had no success. If you are joining this gym to run on the treadmills in the summer because it is too hot outside to run, you will be very disappointed. It's just as hot inside on the treadmills as it is outside.

A note to management: Thanks for your response, but I have complained over and over again to the staff and they have recognized this is an ongoing problem. They are not air conditioning repair people. I'd suggest you get someone in who CAN fix the problem.

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★ 5

Very impressed with this gym, great experience, front desk worker anthony is very polite, very kind, outstanding, explained everything where I was able to understand, he is very professional with his work. I highly recommend this gym to everyone

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★ 5

I had an absolute beautiful time young man on Deck he was absolute professional whoever reads hopefully management young man is great AJ is what he's called Flatbush office

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★ 1

I don't like them. Machines are rusty and they broke my ID in half when I accidentally left it with them. Bye!!!

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★ 5

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★ 4

The staff are really nice and the facility is always clean. The space is too small for the demand during busy times and machines are definitely closer than what would be ideal, but that kind of is what it is. Diverse clientele.

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★ 5

My happy place ✅

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★ 5

I worked with my trainer Immanuel Best and I must say it was the best investment in myself that I could’ve made. I wanted to utilize a trainer to help keep me accountable, help me to reshape my body, and reach my weightloss goal. Initially, I was surprised to see I was so out of shape after my first session with Immanuel. However, over these three months I’m amazed to see the progress I’ve made in my strength and towards my weightloss goal. I’ve lost 15 pounds since I started working with him in March. Immanuel will definitely push you to go further than you thought you could. I definitely recommend him and I am more than pleased with my results.

Source: Google

★ 5

Great location, great staff and the management, including Jeniro!

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★ 4

I like this gym I can get a really decent workout here my only complaint is some of th members here are very inconsiderate with the machines they literally sit on them while scrolling through their phones enjoying social media having full on conversations or watching videos and refuse to let someone else use it. They need to do something about this it's agitating.....not everyone comes to the gym to LOUNGE...They have a area for that!!!

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★ 5

Rajeana IS,Life,health Saver.Observed her work-
ing w others Intuition said> Ask her .Problem
Smoothly conquered, StairClimber !!!!!!
Great Team

I

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★ 5

Genero helped me with my forms he is a good trainer and he gives me helpful tips

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★ 1

Well first I want to direct this message to upper management Caprice ! I was one of the first members when you open your gym years ago but thru the years I try to keep up with gym fees and of course everyone goes thru financial problems which prevent me several times pay for the gym but thanks to caprice she kept bringing me back by sending me a voucher in the mail to waive the fees in the old accounts! Which I’m very grateful for that ! But last November I sign up online and I was going to the gym and doing my workout until three weeks later I was doing my workout and I was approached by a staff telling me on front of other members that I have old accounts that I haven’t pay and that I must go to the front desk and I must say I felt it embarrassed cause other members was hearing and looking at me . So I go to the front desk and I explained them everything and the staff was saying that I was cheating the system I say well cheating the system will be if you are using someone else name and they say I can’t use the gym anymore and that I have to leave the premises!! I felt it embarrassed, angry and very disappointed as how I was treated it that day !! I hope caprice will reach out to me to straighten this situation

Source: Google

★ 5

I really appreciate the help I received from Anthony at Crunch on my first visit. Signing up for a new membership was surprisingly quick and easy thanks to him. He was professional and friendly, making sure I was all set in just a few minutes. It’s great to see someone so dedicated and helpful. Thanks, Anthony, for a fantastic start to my gym journey!

Source: Google

★ 3

The gym I frequently visit is usually packed with people, and while some staff members are friendly and welcoming, others can be pretty unpleasant. Today, unfortunately, I had an unpleasant encounter with one of the staff members. This staff member seemed to be having a bad day and took it out on me. I was with my husband, just about to start our workout, when we were confronted about some paper towels that weren't even ours. The staff member spoke to us in a mean and aggressive tone, which was entirely uncalled for.

I understand that working in the customer service industry can be stressful, but it's important to remain adaptable and professional at all times. I visit this gym frequently, and I have never seen this staff member before, so I assume she must be new. When I walked into the gym, I didn't say anything, and she insinuated that I should have greeted her first, which I found quite rude.

Despite this unfortunate incident, I still like going to this gym. I can work through the crowds, and it's a great place to focus on my workout. I go to the gym to improve my physical fitness, and I don't appreciate being treated poorly by the staff members. I hope that this incident is a one-off and that I won't have to experience anything like this again in the future.

Source: Google

★ 5

The male assistant manager is truly a gem to interact with he truly had a great customer service and wonderful customer resolution skills. Highly recommend them for customer service

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★ 1

I was in search of a better gym, I did a free trail to test it out and when the employee asked what gym I went to before I told him planet fitness and his whole demeanor changed. I had to ask where the locker is at and the cardio floor. He was very rude, after my workout I enjoyed it and wanted more information for a membership and he told me infront of group of people “I think planet fitness is better, the price here you won’t be able to afford.” He continues by saying it’s 97$ monthly and then I respond saying yes I know I was looking for a gym in that price range, he then keeps on insulting me by saying he does not think I can afford it. It really sucks because I liked this gym a lot but he ruined the whole experience for me. He was racist towards me, I did not appreciate that at all. He did tours for others that were there but because I was not white he treated me like that. If you are a Minority I would not recommend this place until he gets retrained or fired. The way he embarrassed me and almost made me get a ticket, I had my car on a meter and he was holding me back to just tell me I can’t afford a membership there. WORST experience ever!!!!

Source: Google

★ 5

I love this gym so much. My personal training sessions with Edward were amazing. He was very supportive of me. Over the past year, I was able to achieve my goals with him. He kept me on track even on the days when I didn’t feel like attending sessions. He was very patient and understanding. He tailored the sessions to my needs each time. This motivated me to never give up on my fitness goals. We followed a plan. I’m stronger and fitter than I ever was before joining. I definitely recommend private training sessions with their coaches.

Nashawn Brown, the head coach at the gym has always been very helpful and friendly to me. He was very attentive to my needs. He always found solutions to my problems. This made me enjoy my experience at Crunch Flatbush.

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★ 5

Anthony was a chill dude and very negotiable and reasonable, he’s the best worker out of all

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★ 5

This gym has the most amazing energy, and staff are knowledgeable, fun, and friendly

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★ 4

The 4 star rating is literally for an employee whom goes out her way every morning just to speak to me and make me feel welcomed . She’s the first employee to ask me my name , and it warmed my heart when she remembered it the next day and greeted me by it! I felt seen and it was a great feeling! Some of the other staff won’t greet you unless you have a paid session, so this was a big deal . I’ve been going to crunch for years and this is the first time I’ve experienced this.
Her name Rejeana and she’s incredible. Her smile is as big as her positive and warm energy. She has changed how I truly view staff and support. So big thank you to her. The small things matter most to me and she manages to make me feel so special , and fearless just with our brief pep talk before my work out .

Source: Google

★ 5

I really enjoy going to this particular gym, from the moment you walk in through the front door, the front desk staff, always make you feel welcomed. I have had the opportunity to work with this awesome trainer, Immanuel Best. If you are serious about achieving your goals, then I recommend working with him. Immanuel is very reliable and professional. In a three month period of working with him, I started from barely being able to do one pushup, to now doing sets of 20 pushups. So yes, If you have the time and you want to make some good changes in your life, I recommend you going there and try to have fun.

Source: Google

★ 5

From the moment I step through the door, AJ's infectious enthusiasm makes me feel like part of the Crunch family. His dedication to making every member feel valued and included is truly commendable. Whether it's offering a friendly greeting, providing encouragement during a workout, or simply sharing a smile, AJ's presence adds an extra spark to the gym atmosphere. His passion for fostering a sense of community is evident in everything he does, making each visit to Crunch Gym a joyous occasion.

Source: Google

★ 4

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★ 5

Since I started here a few months ago I've experienced exceptional service from Aj and Josiah. It's one of the main reasons y I enjoy coming to get my workout in because of their positive energy. Any questions I have they go above and beyond to assist. Would definitely recommend working out here and would recommend going to Aj and Josiah for assistance that you may have.

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★ 5

Crunch Flatbush is the best. Has all the equipments and weight I need at an affordable price. AJ and and Josiah at the front desk are amazing people. If you need anything specifically, ask for them. You won’t regret it.

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★ 5

Every night I come in and have the pleasure of interacting with AJ at the gym, and I must say, his dedication and positivity made my experience truly exceptional. His genuine enthusiasm and willingness to assist went above and beyond, creating a welcoming atmosphere that motivated me to push harder. AJ embodies professionalism and friendliness, making him an invaluable asset to the gym community.

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★ 5

Mornings are definitely the best time to go, it can get super crowded in the PM. Middle of the day can also be empty depending on the day something I am currently discovering. Great gym to work out, get a quick pump in, definitely not as wide or spacious as an LA Fitness or LifeTime. Prices are low, HIITZone is fun, but above all the culture is there. Energy is definitely in the mornings with Regina and Eli at the front desk. Their energy is infectious, always greeting, smiling and joking.

Source: Google

★ 1

My experience at Crunch Gym was brief but left a sour taste in my mouth. I decided to give this gym a try and paid $22 for a monthly membership. However, after just one month of training, I realized it wasn’t for me. To my surprise, when I wanted to cancel, I was informed that it would only be possible by paying $85 for an annual membership. This seems absurd and unfair. I am disappointed by such terms and do not recommend Crunch Gym to anyone.

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★ 5

Crunch Fitness ‼️ Great place to be. I normally don’t write reviews but this place was so cool I had to do so. I was only in for a brief amount of time because I was visiting New York, I encountered Eli at the front desk and he was awesome and VERY honest. Too find out he is the General
Manager was the cherry on top to this whole thing too! It’s nice to have the opportunity to go to a place, sugn up, and people treat you with respect, it feels like home and are not just after your money. I had intentions of signing up for a membership, however I was only in NY for a brief amount of time and Eli gave me honest information so I wasn’t stuck in anything, hooked me up with a three day pass, put me in a class, and truly gave quite the experience! If I was in based in New York, best believe I would have stayed there as a member. I can definitely say this for sure, I know where I’ll be coming back to when I come back to New York. I would highly recommend this gym!!!!!!

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★ 4

Best gym in the area, can get a bit busy but overall solid.

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★ 2

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★ 5

Very convenient to have this gym near my homes. Friendly staff

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★ 5

I love this gym! The staff and community are super warm & welcoming. Every morning when I walk in I’m greeted with a smile by the friendly front desk associate Rajeana, she’s the best! Always has a positive attitude and willing to assist you with whatever. The personal trainers, managers, even down to the cleaning crew, everyone’s super friendly. I enjoy coming to this gym daily.

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★ 5

...Regina's hospitable energy and warm engaging smile sets the atmosphere and the motivation of ohhh this going to be a good work out day or I'll make it through. Regina makes it easy to ask questions to get equipment from the front; she is attenttaive to the members and will have things out before you even ask for them. She is consistent with her warm personality and big smile. She is always there at 5 am to open the doors to us early risers! Coming to the gym at 5 am can have it's rough moments; but Regina has been very consistent with welcoming us into our workout space graciously..Regina is a ROCK STAR!

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★ 3

Well this gym is good but my experience with the guys in the from was not too good, they are not helpful at all

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★ 5

I had a major issue trying to cancel my membership, and had gotten confusing information from the cancellation team after I was transferred, but thankfully Gennaro gave me a call to address the issues, and it was solved in a matter of 3 minutes. Thank you so much for help!! I highly appreciate the attentiveness from you in regard to this matter!

Source: Google

★ 1

Be very careful when signing up for anything here. Gym will take any opportunity possible to continue billing you and just hope you don’t notice, without any attempt at common courtesy to address charges or refunds. If you join, you are better off refraining from any services and sticking to the membership level you have. This stuff is typical for gyms, but never have had a worse experience than with Crunch.

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★ 5

I have been a Crunch member for a while and visit many of the locations. Flatbush is by far my favorite location to visit. This location is clean and organized. The Crunch staff are friendly and are always willing to help, particularly Gennaro who is usually at the front desk. He has provided excellent customer service and I always look forward to his friendly greeting!

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★ 4

Good place to get in a sweat.

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★ 5

I have been a member of Crunch Flatbush since it opened. I've always had an exceptional fitness experience here especially with the friendly staff members including Gennaro Alava. He's a very respectful and helpful friend. I highly recommend Crunch Flatbush if you're looking for a great and motivating gym environment.

Source: Google

★ 5

Gennaro is honestly one of my favorite people that work at this location. Always friendly, always ready to help, or give advice. I have never seen him be unprofessional, and I actually saw him once come to the defense of one of the workers when a customer was getting irate. Great customer service and person all-around.

Source: Google

★ 5

It's a wonderful facility with an amazing staff! Special shoutout to Gennaro Alava for all his help and creating a wonderful welcoming environment at this gym.

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★ 5

Very friendly helpful staff. Spoke to Janera on the phone to update my payment and it was quick and easy.

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★ 3

Over crowed,

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★ 5

This location has the best worker of them all, their front desk worker " anthony " gives great attitude, value, encouragement, I recommend everyone to sign up with him, who ever wants a great body shape just get tips from him

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★ 5

First time here and I gotta tell you front desk Anthony was real patient and explained everything to the tee good energy great guy showed me around so anyone that wants to sign up I highly recommend you coming to see him💪

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★ 3

This is a pretty good Gym, just be very careful when you’re signing your contract. The guy told me it was a price, I signed on the little credit card machine thing, and I didn’t notice for 2 years (yea that’s on me) they were charging me almost double. They eventually fixed it, but only refunding me half of the money I feel was “stolen.” Other than that, it’s a pretty good gym, the people are nice, it’s clean, and they have good classes.

Source: Google

★ 2

I can do what I need to do at this gym and it's cheaper than competitors. That said, it feels like it's becoming more crowded at peak hours and deteriorating over time.

Several of the benches (including one of the popular bench press benches) have badly ripped padding. This is unsanitary and hasn't been fixed since it's been a problem (for probably more than a year at this point).

On top of that, there are many minor inconveniences due to poor maintenance that add up to big annoyances. Want to use the hand sanitizer in the men's locker room? Sorry, it's empty. Want to wipe down your machine? Sorry, you have to walk across the whole floor because on any given day only one dispenser will have any wipes left. Want to fill your water bottle at the fountain? If you use the second-floor water bottle filler it will come out at a trickle.

Final point: This place has a biometric entry system, meaning you are strongly encouraged to send your palm print to Amazon. Here you have a clientele that is largely made up of PoC who - because of Flatbush Crunch - are strongly encouraged to send their biometrics to Amazon, which seems like a terrible idea. You used to be able to scan your barcode as an alternative, but they took that away for some reason. So if you opt out of Amazon One, you now have to hand your membership card to someone behind the front desk who then manually enters your number on a computer.

EDIT: Since writing this, the worst of the ripped padding has been fixed. You can also now scan your barcode, and not your palm on the biometric scanner. However, the entire gym has been out of sanitary wipes for a couple of days now. Hopefully no one gets staph or ringworm.

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★ 5

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★ 5

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★ 1

Worst gym company ever , hope people stop doing business with crunch ,

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★ 5

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★ 1

I want to start of saying I would give 0 star if I could to this gym. The customer service experience is out of control. First of, I froze my account due to personal reasons and they still charged my account for months. I found out about the charges after 5 months, when I called in for refund. The manager said he will call me back so many times, they never did. I had to call back so many times to resolve the issue because of this issue I decided to cancel my account and go to better gym. When I called in to cancel, they said call back later and when I did, they transferred me to different number. Literally, took me 1 week to cancel my own account. Again, to initiate cancelation, they said I have to pay one last time, mind you I haven’t been in gym for x 6 months. I made my family members to cancel from other crunch location as well. Would not recommend to friends and family. Horrible gym and experience.

Source: Google

★ 5

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★ 4

Clean, great staff, but it's getting *extremely* crowded on week nights. Sometimes machines don't get fixed in weeks. The worst is when they hold classes on the 3rd floor (and not inside the classroom but by the general area where they also placed the free weights/benches) around 6 pm, eliminating the use of an entire floor.

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★ 5

Not gonna lie I originally joined this gym just to hit the heavybag and do pad work but honestly since I've been going ive definitely felt at home. Never been a gym person so I was reluctant but the staff is official! If you want to get busy, put in work, learn and not worry about judgement go to the 3rd floor and ask for Genrit! Just had the best workout since i can’t remember. All kind of work! Full body. Already seeing results

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★ 5

Excelente gym? But now l went for more than two years, l had a teacher class the best in crown heights and him have a big group, and this gym fired a Edel, l’m no going anymore at this gym. I have been drove my car from very far for Edel, him give a lot respect and him made women stronger.

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★ 3

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★ 5

Love my new gym. Great classes and staff ❤️

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★ 1

Worst Crunch Fitness ever! Dis cancel my membership 7 months ago, these blood vampires still taking monthly fee off my account since then. STAY AWAY

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★ 5

Great customer service and clean facility.

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★ 5

I have joined Crunch Gym and I like the place, the environment and mostly the staff. The Manager is pleasant, easy to talk with and I notice yhat she address any issue in a timely manner. Arleen who does housekeeping is extremely pleasant, professional and do her job to the best. May I stress that she is fighting a battle to maintain the environment in a clean manner but there are some adults, who need to be home trained again because they are damn nasty with some of their behavior; but I notice , Arleen just smile and clean up their mess. She never says anything negative or complain about her work.
I had the pleasure of talking and interacting with another employee - ‘Faith’, this young is so pleasant, professional and extremely helpful. She is easy to approach and ask a question. She is ready to assist in anyway possible to help me a member. ‘Thank You’.
Crunch is lucky to have these employees. Happy members result in good outcomes. I am happy that I left Blink and joined Crunch.

Source: Google

★ 3

It's ok. It's adequate. It's dilapidated but that's par for the course tragically for the neighborhood. Amazon recently took over the entry process - you can scan your hand to get in. How about Amazon give some money to do some BASIC refresh of the HIIIT equipment????

Source: Google

★ 5

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★ 5

Dropped in here while in town for work. Great place to train while on the road. They have a decent set-up if you need space/equipment for olympic weightlifting or powerlifting. Also the staff is amazing and super accommodating. I will definitely drop in again when I am up next.

Source: Google

★ 5

Special shout out to my personal trainer Immanuel Best. This was my first time having a trainer so I truly didn’t know what to expect. After these past 3 months, not only am I seeing results but the discipline and patience that I have developed from working with Immanuel are invaluable. The experience has been extremely rewarding mentally and physically.

Source: Google

★ 3

I really liked this gym before but now the machines are constantly broken and it takes forever to fix them. Theres 5 or 6 stairmasters and EACH ONE is broken now. Im sick of it

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★ 5

I would like to thank Immanuel Best, personal trainer at Crunch Fitness Flatbush. His encouragement through the beginning of my fitness journey is appreciated. He deserves an excellent commendation for his dedication in helping others reach their fitness goal. He kept a positive attitude and worked with me to help me lose 20 lbs in my first month. I'm truly grateful and would recommend that anyone looking for an extraordinary trainer, to request him. They will be motivated to be the best version of themselves. Thank you again for all your help.

Source: Google

★ 1

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★ 2

All stairmaster machines are broken!! As well as other ones. Why do we even pay?!

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★ 4

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★ 3

Gym is great....however the machines constantly have "OUT OF ORDER" signs. 0 out of 5 stairmaster machines work..NO BUENO

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★ 1

SMDH!!! FIRST OFF, I LEFT ONE GYM AND CAME ACROSS CRUNCH FLATBUSH, I AM GREATLY DISAPPOINTED AND ABOUT TO CANCEL MY MEMBERSHIP, THE SAME REASON I LEFT THAT OTHER GYM IS THE SAME REASON I WILL BE LEAVING CRUNCH FLATBUSH, DIRTY MACHINES AND NON WORKING EQUIPMENT WHEN I BEGIN THERE 2 OF THE STEAR MASTER WAS WORKING NOW OUT OF THE 5 NONE IS WORKI G HOW AM I SUPPOSE TO KEEP UP WITH MY ROUTINE??

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★ 5

Wow........

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★ 5

My fav gym in BK 🙌🏾🙏🏾

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★ 5

Durning my time at crunch I met Personal Trainer Immanuel Best, I told him I fail a fitness test for a job that I was applying to. He then gave me workouts to do on my own so that I can reach the goal of passing the test while also meeting once a week for training. In a matter of only 3 weeks I felt the confidence in my ability to take the test. So I took it again and I passed. I highly recommend if you have goals you want to reach!!

Source: Google

★ 5

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★ 1

I canceled my membership before the annual fee and before that months charge back in April. I spoke to the general manager Jasmin about my refund and its been in "process " since April. And I can no longer reach her . Everytime I call employees say she's in a meeting . I just want my refund !!!!!

Source: Google

★ 3

I would say this is a baseline good gym compared to others in the area, but a lot is left to be desired compared to past gyms I have used at the same price point. Let’s do a compliment sandwich.

The layout of the gym is good. Actually, it’s really good.

Now, the critique. When a machine breaks it stays broke for a while. 5 stairmaster machines but only one has worked for like, 2 months? The upper floor has a second set of free weights (great!) but the area is totally without mirrors. While I think this cuts down on the gratuitous gym selfie, mirrors help with form for gym goers across the spectrum of adeptness. The shower stalls have no hooks or anything for you to hang a shower bag on inside the shower, a small detail that actually does impact quality of experience. There is frequently the smell of burning plastic in the basement but I don’t totally blame the gym, just seems an exhaust is blowing hot air on the latex paint and slowly…melting it. Last up, gonna be totally honest the amazon one thing is, personally speaking, deeply alienating. I will never sign up for it. Why can I not scan myself in? Why must I deal with technocracy at the gym?

And final words: Staff is patient and kind. They seem to also not be loving certain things at the gym. Generally accommodating about most things.

Source: Google

★ 5

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★ 5

This gym is pretty good, I only joined late March and I’m down 24 lbs thanks to the trainer I was assigned. Immanuel is the Best 😝😝. I started at 188 with Immanuel and did 3days a week plus some kinda sorta lazy at home workouts, followed the meal and diet advice he gave me and now I’m 164.2 😝😝. Just join and book a few sessions with Immanuel and get some results

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★ 4

Nais

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★ 3

This location is great. Machines are well maintained and staff are super friendly and helpful. Cardio equipment is always available. My biggest complaint is other gym goers who hog multiple weight machines, not letting you use them while they sit empty and they run their own circuit. This ruins any intended workout as there's only one of most machines. Would be great if there were clear rules posted or someone overseeing the area.

Source: Google

★ 5

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★ 5

Great gym, clean, lots of equipment. Excellent staff. Lots of anti COVID measures. Definitely adds to quality of life of members. Very clean. I have returned a year later after a long absence on my part. The vibe in the gym is excellent. There is a diverse crowd . The staff is professional and caring. The personal trainers are very knowledgeable and patient. They will work with you to achieve your goals. Well worth the money and a solid investment in your health.

Source: Google

★ 1

This gym doesn’t even deserve 1 star! You guys are pathetic! You guys are thieves. You guys go into peoples accounts and steal money for services they didn’t even get. You guys are pathetic.

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★ 3

1st floor is too cramped esp near squat racks - you lose your center of gravity to select/replace plates which is not good. 3rd floor group classes seem to take priority oftentimes there’s no place to stretch or do body weight exercises. buildout on 2nd floor is wacky and there are no mirrors near dumbbell racks and squat rack. please move all cardio to 1st floor. all weightlifting equipment to 2nd floor so folks don’t have to go up/down the stairs as frequently.

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★ 3

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★ 5

Updating this review in June 2023.

First off, still a 5/5. Very friendly staff, always feel welcome here, great vibes all around.

Secondly, I am so grateful to be working with Immanuel. We started our training sessions several weeks ago when I told him that I needed someone to get me together for my wedding. Immanuel understood the assignment and made it happen!! I walked into our wedding week feeling strong, fit, and with the utmost confidence. Even after the wedding, I am continuing to train with him for the foreseeable future and together we are working on reasonable and attainable goals! He is excellent at making sure I achieve my potential in every session. He pushes me when I feel like giving up, but also respects when I have vulnerable moments. Most importantly, he is mindful of my hectic work schedule and often is flexible with his time. He is patient, kind, and motivating! If you want someone to get you together, he is the best there is. :)

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★ 4

The classes are great and you really get a lot for $24 a month. I specifically like Kevin and Danny. My only complaint is that the buttons on many of the treadmills don’t work

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★ 4

Good place to workout

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★ 1

I don’t still understand why this members at this particular gym needs to do 15 sets of 20 reps of the same exercise knowing that this location is a very limited space and equipment like come have some consideration at least for other members ! The funny thing is that if you complain to the front desk the only answer they give you is that they can’t tell the members nothing 😡😡😡😡 and this is why i cancel my membership like 8 times !! So hopefully when they read this review they will decide to reinforce the rules and policies of the gym

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★ 5

Very nice place

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★ 4

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★ 2

Low end workout club. Too many people for too little space. Difficulty getting a locker after 6 pm☹️Check out the PREMIUM CRUNCE ON FLATBUSH near Prospect. But what do you want for under twenty five dollars??😩

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym, very modernized equipment, clean sanitized facility, very friendly and knowledgeable staff, most importantly there are classes available and very as 3 floor with equipment to work out. Last very affordable!

Best gym I’ve even been to.

Thank you Crunch Fitness

Source: Google

★ 5

Great spot. Not a huge gym but it's fine. I love my group classes. Most of the classes are 30 minutes. They have classes for kids but they don't advertise the classes.

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★ 4

Nothing special. Good price gym. Recently installed new equipment. They Have gym classes for those who like that….
But extremely over crowded and machines will be broken for over a year before getting fixed. Occasionally rude staff. People on the equipment texting. I just come here to workout and leave.

Update:
Staff friendliness has improved substantially.

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★ 1

The absolute worst. Don’t come here. Ever. Please
Everyone is the worst. It’s stinky. No one is friendly and all the weights break the second you touch it. Absolutely no point. Not even cardio. All the machines are squeaky and wiggly.
Every bench snaps in half after every use idk how this gym is even open.
Save yourself time and money
Ronnie Coleman & Cbum would never

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★ 5

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★ 4

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★ 3

Friendly, clean and professional gym , I ‘m from another location and I m always at this location because they have so many good classes, my favorite instructor is Edel but I m so devastated because they fire him , he was the one they used to bring so many people, his hiit class Tuesday was packed every one love him but manager I think she doesn’t care , now I start to go less there 🤷🏻‍♀️I want him back , thank god now he teach at the location I register 👏🏻👏🏻and people love him so much

Source: Google