★ 1

Source: Google

★ 3

It’s crowded at the time when most us free as usual now it’s on another level i was standing 30 mins to wait for any machines to get free like there was not single dumbles of 1-35 lbs women took them play with that then leave it in cardio room. Men leaves plates everywhere and Legs forget it not trying to blame women but they seems to only works with legs you have upper body too it’s never free. Staff is really great and professional and all the trainers are really professional and know what they are doing it hats off. Overall great gym but past some years it’s getting crowded and people are not following rules like re racking the weights not gym fault it’s ours.

Source: Google

★ 3

Great place small area and some of the machines are broken

Source: Google

★ 4

Source: Google

★ 1

BEWARE of cancellation fees. the gym doesn't let you cancel unless you pay for the gym fee for the next month. which makes no sense, you're paying for a month you're not even going to the gym. it's like you move to a different apartment in June but the landlord is asking you to pay for July's rent before you move out or else u can't leave lmaoo

other than that mid gym. lockers and bathrooms are dirty. gym is always packed. 2-3 people waiting for a machine at all times. staffs are cool

Source: Google

★ 5

Very good gym and nice people, I wanna thank Anthony he was very helpful & professional this Worker deserves a raise $$$, Great Customer Service He explained me the Whole plans and Memberships I joined and It’s been an a great experience every day Feeling comfortable and confident, 100% Recommend it ⭐️⭐️⭐️⭐️⭐️
Don’t forget ask for the plan of kicked off 😌😉

Source: Google

★ 2

Source: Google

★ 5

Nice gym, price point great, all equipment, hydro massage machine A+, TRX room, made me choosing extra hard. Finally decided other choice due to no parking, and lighting a bit depressing.

Source: Google

★ 1

very bad！！！！the guy with tied up curling hair works at 11/1/2025 was really rude！！ The gym close at 7， i was on running merchine at 6:50， i said i will leave in 3mins. He came to turn off my running merchine while i was RUNNING！very unsafe conduct and could cause injury！and very aggressive said i have to leave right now！ ALSO，he was not manager but threaten me to revoke my membership.

Source: Google

★ 4

Source: Google

★ 5

Great classes !Today it was Jannette 🥊🙌 -stop complaining and start working out for real 🏋️‍♀️ !Crunch offers best classes !

Source: Google

★ 2

I signed up for this gym less than a month ago, I got the peak membership and I do prefer to go to the Rochdale location instead this location is very dim and it gives like old building it just not a place that I like to work out in. I did go to yoga on Sunday and it was good. The yoga instructor was very nice. as far as the machines they don’t really have a lot of glue machines for women. They do have two machines which is a plus, but a lack in glue machine machines makes me go to different locations other than this one. The bathroom and locker room just doesn’t feel clean to me like I said I just prefer to go to the other crunch locations.. also I had called about switching my home gym because I had did it incorrectly when signing up and the woman on the phone at
the front desk had a crazy attitude for no reason.. but yeah, there are better locations

Source: Google

★ 1

Ese es el peor gimnasio que yo he visto en mi vida me cobraron un mes sin yo usar el gimnasio y yo estaba llamando para cancelar antes de qué me lo cobraran y ninguno de los representantes me pudieron ayudar y ahora para cancelar me están poniendo a coger lucha y me quieren cobrar 59. Aparte aparte los taxes que son $63 sin yo usar el gimnasio dique por mantenimiento del gimnasio anual. Es el peor gimnasio que ha visto en mi vida son uno estafadores sin usar el gimnasio me están cobrando estafa

Source: Google

★ 5

I came in with a guest pass that was set up by Christian and I just have to say he was amazing! His service was so professional and enjoyable that I honestly thought he was a manager.He made the whole experience smooth and welcoming.Truly top-notch customer service!

Source: Google

★ 1

Para esta instalacion uno borne a pasar rabia, las maquinas las usa una sola persona por mas de una hora y no dejan que los demos también los use y no conforme con eso llaman a Susa amigos para que también las use y uno alli esperando solo en queens pasa eso en loa crunch de long islan no pasa eso aquí vie en pura porqueria

Source: Google

★ 2

I'm disappointed at the lack of respect and decency in this gym. I've been a member since 2017. People don't rerack weights leaving it all over the gym floor and hazardous to walk. People throw their heavy weights on the floor inches from my feet without a care. The staff does nothing to maintain the decorum of the environment. Maybe it's the "culture" or demographic of the members but it's disrespectful. Why even bother putting things back in place when no one else does. I understand it's a chain gym but it discourages long time members from keeping their membership. The bathrooms are disgusting and people store their belongings in all the lockers without a lock.

Source: Google

★ 5

I’ve never been so happy with a gym until. I joined with u guys! Everyone is extremely nice n it feels like family! Very clean I literally have nothing to say on the negative side!
I totally recommend this gym! Thanku!

Source: Google

★ 1

So the 2nd floor (first floor of the gym is 2nd floor) is awesome, well circulated and strong fans. As for the 3rd floor (second floor of the gym) I guess the AC is broken or something bc there is no air circulating at all up there with the exception of a fan in the yoga/Zumba studio. I informed the staff and they didn't seem to particularly care since they're chilling on the 2nd floor where it's nice and cool. Good air flow is critical to a gym being functional and not smelling funky so yeah it's a one star for this one. That and the men's bathroom isn't cleaned nearly enough. Not gonna post any pics of the toilet being clogged but you get the picture

Source: Google

★ 1

Not worth it. Highly recommend avoiding their personal training.

Source: Google

★ 5

I LOVEEEEEEEEEEE ANTHONY’s customer service . He is very helpful. I mean one of the best staff I have come across at crunch gym till now. Man deserves a salary raise man. He’s active and doesn’t slack off. He’s helped me with my gym queries several times and he always showed a positive attitude towards me, and willingness to help. It’s people like Anthony who make it easier for people like me with severe anxiety issues , easier to work towards our gym goals.

Source: Google

★ 5

Great experience with Anthony (Front Desk Manager). Excellent customer service and explained in full detail any information that I did not understand. Very polite and well mannered.

Source: Google

★ 1

Never visited

Source: Google

★ 3

Hola, buen día
En que precio esta el pase x día??

Source: Google

★ 5

🚨𝙉𝙚𝙬 𝙔𝙤𝙜𝙖 🧘🏽‍♀️𝘾𝙡𝙖𝙨𝙨 𝙤𝙣 𝙎𝙪𝙣𝙙𝙖𝙮’𝙨 𝙖𝙩 11𝘼𝙈
Monday & Wednesday 7:30PM

Start 9.11.2022 -
Looking Forward to #YogaFlows 🪬

Overall, the gym is quite spacious with 2 Floors starting with a Warmup soon 🔜 as you enter. Entrance is on 115th Street off of Jamaica Ave.

Source: Google

★ 5

I just decided to make my first step at gym, and to be honest I think I couldn’t make a better choice.. I was attended by Anthony and he have been very helpful, attentive, and very kind, the service is great so I definitely stay in this location, thank you so much Anthony 👏🏼

Source: Google

★ 1

Ive been coming to this gym for years now . I love to working out in this gym But this new staff is Worst staff .n Not all of em but some of them are very rude and unprofessional.
Some of the machines are broken for years .

Source: Google

★ 2

Always littered with wipes left at machines. Equipment left around the gym. I’ve witnessed so many people not wipe a machine down after using it. At night, wipes at times are not refilled by staff.

Source: Google

★ 1

I had an extremely disappointing and frustrating experience at this Crunch Gym location. Anthony, the front desk manager, was rude, dismissive, and completely unprofessional. He did not listen to anything I was trying to explain and instead spoke over me. Even worse, while I was on the phone, he openly shared other customers’ private information—including full names, phone numbers, and addresses. This is a serious breach of confidentiality and basic ethics.

To make matters worse, I was disconnected from the call seven times and was told each time that someone would call me back. That never happened. Anthony later claimed he tried to call me, which was simply not true.

This entire experience was unacceptable. The lack of professionalism, poor customer service, and disregard for customer privacy are reasons why I will never return.

Source: Google

★ 1

Cancelation policy sucks.

Source: Google

★ 4

Overall, my experience at this gym has been mostly positive. I’ve been a member since the beginning of 2025 and The staff are welcoming and friendly, which creates a great environment. The facility is always clean, and I appreciate that wipes are provided to clean the equipment , hygiene seems to be a priority here.

I also really like that there haven’t been any hidden fees or surprise charges. Everything about the membership has been transparent so far. Another great perk is the ability to bring a guest, which is super convenient when I have visitors.

There are several fitness classes included with the premium membership, and they offer a good variety if you enjoy group workouts.

That said, there are a few downsides. Some of the equipment feels outdated and could use an upgrade. Also, during peak hours, especially in the evenings, the gym can be chaotic. It's often overcrowded, and it can be frustrating when groups hog machines for long periods or when people sit on equipment scrolling through their phones. Unfortunately, there are also a few members who don’t show much respect for shared spaces, which can take away from the experience.

Despite those issues, the friendly staff, cleanliness, and added perks like guest access and fitness classes make it a worthwhile gym, especially if you can avoid the evening rush.

Source: Google

★ 1

El día de hoy 4 de julio , entré a entrenar a las 7 am y al terminar y buscar mis cosas en el baño me robaron el bolso con todos mis documentos y nadie se hace responsable

Source: Google

★ 4

Pretty good. Fix or change your full body rowing machines! And your showers don't have hot water. It's hot for exactly one minute, then turns cold

Source: Google

★ 3

Tienen duchas

Source: Google

★ 1

Most disrespectful and money not worth at all cuts the money without any explanation or proof no matter how much you say

Source: Google

★ 5

Source: Google

★ 1

Worst gym ever.

Source: Google

★ 1

Source: Google

★ 5

Nyc

Source: Google

★ 5

Friendly staff, good environment. Breeze in Breeze Out.

Source: Google

★ 5

Super bello

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Really nice gym. Very clean. They offer fitness classes which is really nice for such an affordable price.

Source: Google

★ 2

Good trainers and nice equipment/facility as of 2025

I've been really disappointed with the customer service at this gym. Whenever I call with questions or need assistance, the front desk staff often falls short. Some of the team show an effort to help, but unfortunately, it's inconsistent. It's frustrating.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

I had hopes for the new management, but alas, it is going back to same nonsense as before. Elevator has been broken for over 6 months. They have older members and handicapped members which need elevator to access gym. Obviously they don't care, they seem to focus on their new 20 year old members, heads up, your loyal members that stay for years aren't 20, they are over 40. Then there are the machines, not enough of the machines that are constantly in use. Then there is that monthly fee, they increased membership by $10 a month with no notice. When another member brought it to my attention and I checked, I was very annoyed. I was never notified and YES I CHECKED MY SPAM, NOTHING THERE EITHER, NO EMIALS WERE SRNT OUT, IF HOPES WE DIDNT NOTICE. NNow there is the issue of no management there till after 11. At first there was a manager there at 8am to handle any issues that arise. His hours were changed and now all we have is some kid that is useless, his response is I will let my manager know, with a smirk on his face. Another pet peeve is all the members sitting on machines on their damn phones!! They are checking emails, watching ticktock videos, IG videos, playing cards and other games BTW very few to NO SETS. THIS NEEDS TO BE ADDRESSED BY MANAGEMENT BECAUSE IT IS BECOMING A REAL PROBLEM. I personally had an issue yesterday, ended up in a screaming match with a woman that spent 45 mins on a machine knowing I was waiting as well as another person. She sat there doing 1 set, texting for 5 mins, another set, texting for 5 mins etc and this went on for 45 mins. Afterwards I was approached by 3 other members that are also frustrated with this nonsense. This needs to be addressed. Called desk Tia manager to handle this but of course, it was before 11, no management in yet and I end up getting into an argument with this woman that could have been completely avoided if handled by a manager. I like Crunch and this location, but THEY NEED TO DO BETTER

Source: Google

★ 4

The gym is very clean. The staff is very nice, very polite. The hours are great. I have one request: Can you please keep the TVs working, especially 7, 11 and 14. I tried running and distracting myself with a movie on my phone but it's not as good as being able to stare at some program with subtitles and zone out that way. Thanks again to staff though: when the TVs work, the staff members do help me get subtitles on screen so I can read and run. Appreciate it! Running can be boring even though I do love it! Thanks Crunch staffers! Member since 2021

Source: Google

★ 1

Crunch management won’t let us cancel. In September in 2024 I tried to cancel on behalf of my wife. Instead they said the best they can do is freeze. Well, here’s my bank account getting charged again despite the fact that my wife is unable to make it to this location to cancel in person.

Source: Google

★ 5

Source: Google

★ 5

They are working on fixing all machines. They have been clean & keeping the cleaning wipes fully stocked!

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Great local gym

Source: Google

★ 5

La verdad genial y te llevas el crédito primera ves en mi vida que voy a un gym 😃😂

Source: Google

★ 1

TL;DR This Crunch location is a complete embarrassment. Disrespectful members, lazy management, broken and missing equipment, and a toxic culture that’s only gotten worse. I made great progress since 2023, but even that’s not enough to keep me here. I’d rather pay more at Coliseum and train somewhere that actually respects its members, equipment, and basic gym etiquette.

I’ve never left a long negative review in my life, but this place earned it.

I’ve been here since 2023 and made incredible progress in both my physique and strength, but none of it justifies staying. I’m not leaving because I outgrew the gym. I’m leaving because the gym got worse every month.

The equipment situation is embarrassing for a gym that keeps raising prices. A third of my workout is wasted cleaning up after lazy, clueless members who think reracking is optional. Staff can’t fix the real problem, Crunch let a selfish, disrespectful culture infest this place. It’s not a gym anymore. It’s a daycare for clowns who treat it like their personal garage gym.

Rush hour is chaos. Tuesdays are a joke with a group of older guys hogging the squat racks for two hours doing arm workouts. Nobody enforces anything. And if you think I’m exaggerating, ask any serious lifter who was here a year ago. You can’t, they’ve all left because they saw this disaster coming.

We were promised a hack squat in 2023. Then three more squat racks and the same hack squat by fall 2024. It’s March 2025 and we’ve gotten nothing but excuses and lies.

Basic handles have been missing for five months with no replacements. Machines stay broken for weeks because members abuse everything and management does nothing. Crunch would rather ignore it all than spend a dime fixing anything.

The worst part is the toxic culture. People camp on machines for endless sets, doom-scroll on their phones, refuse to let others work in, lie about how many sets they have, and let their buddies cut in. Basic gym respect doesn’t exist here.

What really sucks is this culture has even gotten to me. I always let people work in and tried to keep a positive attitude, but this place has drained me. I haven’t walked in here with any joy for months because I know the equipment I need is probably being misused or hogged. It’s exhausting.

Other Crunch locations aren’t this bad, but this one is hopeless. I’d rather pay more at Coliseum where at least the members and staff respect the gym and each other. I’m happy to pay more to avoid this circus.

And I can’t wait for the owners to slap their same tired copy-paste response under this review about how they value feedback and are working to improve. Spare me. If you actually cared, none of this would be happening. Everyone sees through it and we’re all tired of the lies.

This gym is a joke. Crunch let it rot. Save your money and train somewhere that actually gives a damn.

Source: Google

★ 5

El mejor ❤️ y los mejores coach 💪💪💪💪🏋🏻🏋🏻🏋🏻

Source: Google

★ 1

Source: Google

★ 2

DONT WASTE YOUR MONEY I WILL BE CANCELING MEMBERSHIP AND LOSING MY MONEY.
This gym is not clean at all. Elevator not working and too much people.
Be aware for cancel membership they want you to pay annual fee over $60 , Pluss adicional one month. Even My son used only. Twice a month and manager says he can’t do anything. Go somewhere else

Source: Google

★ 5

Source: Google

★ 5

I would like to say big thanks for assistant manager Gennaro Alava. He is a big professional! Thank you Crunch Fitness!

Source: Google

★ 5

Great environment and super friendly staff

Source: Google

★ 1

Source: Google

★ 5

As good as you think

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

I simply LOVE this gym! VERY clean, cleaning staff is always on point. It is very close to home. It has everything i need. Plenty of treadmills. Staff is very friendly and approachable. The equipment gets fixed pretty quickly. The only negative things are 1- the dress code enforcement. I've seen guys with jeans, timberland boots, sandals! I've even seen someone working out with an imam garb! 2-People leaving their belongings in the lockers w/o a lock. Almost half of the lockers are like this. Some have literally a shirt in them. Management must know but they don't do anything about it. Can't beat the price for the quality of gym, they also have a good variety of sports drinks and protein bars. Again, kudos to the hard working cleaning staff

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Great Gym! But Needs more Equipment! There should be more than 2 benches, more than 1 incline bench, and at least 2 more cable machines. Don’t get me started on the number of platforms. Theres is always a decent number of people at any given time there should be more equipment!

Source: Google

★ 5

Very clean. I am going now that I have time during different times during the day and I always find personal cleaning bathrooms and early in the morning cleaning the machines. About equipments few might need to be replaced or fixed, but overall very satisfied. About front desk very polite people. They are always ready to help. Highly recommend this location

Source: Google

★ 2

Mad ppl, very limited equipment

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

La mayoría de las maquinas están en mal estado, necesitan mantenimiento y algunas necesitan arreglarse. Un ejemplo... El estado de la máquina de Leg Curl y la prensa inclinada necesita ajuste, deben revisarla puede causar una lesión.

Source: Google

★ 5

Source: Google

★ 1

Bad staffing

Source: Google

★ 1

Source: Google

★ 1

new management is very rude to client they don’t no how to talk

Source: Google

★ 1

Unprofessional staff not all of them but some of them are extremely rude . Old management were very nice and professional but this new management don’t know how to treat their clients

Source: Google

★ 1

i absolutely love this gym. My husband and I work out every morning at 5am! Machines are always clean and the locker room is super clean.

10/30/2024
Editing my initial review to show how this gym declined over time despite having new management who increased membership fees to pay for new equipment but I haven’t seen any improvements.

How am I paying $24 for a basic membership but 5 of the 7 stair masters are out of service?

11/6/2024: responding to the person that provided a reply to my latest review, Why do I have to contact your front desk personnel about replacing or maintaining equipment ? The signs were up for everyone to see, it had to be placed there by your staff right? Which means they are aware of the equipment that needs replacement or maintenance! Do Better!

Source: Google

★ 1

Source: Google

★ 5

Excelente. Tienes todas las máquinas la verdad muy completo.

Source: Google

★ 5

I mainly went here because they got a big lovely punching bag for my need to train on it. The people at the front are great at providing aid and being helpful. Esp Kalana, Carter, Luis, and Irene. I've been here so far 2yrs and I have never really any issues. Plus the bathrooms are clean and the minor problem is the members in general not picking up after themselves when it comes to the weights which is expressed tons of times by the staff. Nonetheless worth the go.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

I’ve been to this location for 2 years now. Never had any problems with the previous staff. However, the amount of unprofessionalism myself and my husband have been experiencing lately is UNACCEPTABLE.
Also it’s a run-around just to get in contact with the General Manager.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

This gym is pretty decent. The staff are cool, the equipment is well kept, and it isn’t so busy that you can’t manage to use what you’d like. My only complaint is that the outside by the entrance is always filthy with so much garbage. If management took the initiative to keep the outside curb clean, it would go a long way to making people feel better about coming to the gym. It might sound dumb, but it think it would even make a difference in people’s work out.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

The gym is pretty cool, machines are clean, and hardly ever full... my problem is in the mens bathroom, the worst was I used the toilet, and I seen one guy slobbin on another guys knob.. like DUDE!! Come ONNN!!! , Then I seen a OLD GUY, FULLY NAKED IN THE LOCKER ROOM, READING A BOOK... SMDH

Source: Google

★ 5

Source: Google

★ 3

Decent gym, cable machines are always broken though…

Source: Google

★ 4

Source: Google

★ 1

Terrible. Worst gym I've ever been to.

Source: Google

★ 4

Good overall but might be at full capacity. Maybe encourage sharing the machines culture!

Source: Google

★ 2

Not much equipment and the room where the classes are held is extremely hot

Source: Google

★ 3

Source: Google

★ 4

Es mi primera vez visitando el lugar y les felicito por la amabilidad y ayuda de las personas encargadas de inscribir, tienen buenas máquinas en buen estado . Lo único q les recomiendo es colocar papel desinfectante para poder limpiar las máquinas después de usar .

Source: Google

★ 1

Cuando ocurra un accidente o caiga al piso x la humedad del piso xq quitan el aire en el 2do piso y son muchas gente sudando apestosa y respirando el mismo aire ... a veces abren las ventanas otras no ....me van a decir a me q es mentira voy a subir fotos y buscar un abogado si es necesario pero mentiroso no me van a desacreditar xq voy a diario ahí han pasado varias administraciones y cada una e speor q la otra ....hasta los clips hay q pedirlos en el fromdez xq no hay dicen q se los llevan mentira nunk hay ninguno .... ya es la segunda vez q hablo en buena forma y no hacen nada sigue peor .... para cobrar son los primeros para cumplir con su servicio no ... espero no tener q irme d ahí... y hagan algo al respecto .... gracias

Source: Google

★ 2

I'll see how much of a gym I go to when I don't want to leave the house, which is closer to my house, but hygiene. He thought inside the gym it's horrible and the equipment isn't much.In short, the gym is messy, the gym is dirty, the gym stinks of Cade, the bathroom stinks, the people there look like they never took a shower and they have no education. The people who were against this gym were one of the worst gyms with I've ever been to the gym Crunch
But they only go there on my days off or when I don't want to go to Manhattan.
It just makes me a little upset, because I pay a lot of money at the gym and this gym is not the Manhattan style gym.

Source: Google

★ 5

Fantastic. Clean. New equipment.

Source: Google

★ 3

Decent place to workout, staff is polite. Hours of operation were recently shorten. Room for improvement- no rushing members out 10 minus prior to posted closing times, repair ripped leather in a timely matter ( hygiene reasons). Processing fees were added to debited monthly charges, which I dont understand because it's the same as cash. So monthly fees raised, wifi pw no longer posted, massage devices moved( not sure if available anymore), hours of operation shorten and still rushed out ?!!....no bueno..Still closest local gym so no other option ATM.

Source: Google

★ 5

Source: Google

★ 3

I saw a cockroach on the floor and some of their equipment including yoga mats and their app need some serious upgrading.

Source: Google

★ 5

If you're looking for a good environment to work out, here's your place. Stay the hell off your cell phone and work out

Source: Google

★ 5

Great location

Source: Google

★ 5

I usually go to this gym at 5am so I don’t have to wait for machines it’s pretty empty at that time. Employees are awesome including David

Source: Google

★ 5

I started my strength training here with Irene 3-4 months ago and she has been very attentive and exactly what I’ve needed to get me motivated to start taking the gym seriously. When I started I had no idea what I was doing and was always intimidated by going to the gym. All the trainers here are very helpful and respectful, and Irene, despite being of a very different physique than me, has understood my needs and my limits perfectly and helps me to achieve my goals every time I train with her.

Source: Google

★ 4

Source: Google

★ 5

Irene is an exceptional trainer and coach for all classes. Her abundant patience and guidance with form and workouts have been instrumental in helping me reach my goals. I highly recommend her for any training needs. Her yoga, palates, and ab classes are the best as well.

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 5

I am enjoying Ms Elaine s Yoga class .
She is detailed , friendly, ,
I feel much better after the class.
I enjoy it very much .
Whatever age I am .

Source: Google

★ 5

I have to say the gym is great! 2 levels, lots of space, not too packed, a great experience. Andrew at front desk helped me a lot and was very informative!

Source: Google

★ 1

Was very clear when signing up that it would be short term and made sure there was no cancelation fee. Canceled today 2 monthsafter starting, and was charged the "annual fee", on top of last months membership fee. Totaled 88$ to end my membership.

Source: Google

★ 4

The new managers Eric and Kalana are great! One or both is always at the front desk ready to help. The front desk staff: Andrew, Jerry, Dennis are wonderful. They are so welcoming and greet all members as they walk-in with a smile, I am at the gym quite often and they all know what classes I take. I appreciate that on their down time, trainers and other staff members walk around the gym re-racking weights and cleaning up

The new trainers are also really good (SHOUT OUT TO IRENE).

Source: Google

★ 5

Source: Google

★ 4

This gym has the most welcoming and cool staff ever, strong fellas, encouraging each other to become better and guide you throughout the way.

I was failing my bench the other day and a dude built like batman came over and assisted me. These little moment you will have here, a place where you can grow your muscles and your consciousness.

The gym has plenty of machines and tools at your disposal, It can get crowed very quickly but there are many options even when it's a bit busy.

I like it here and would recommend to any newbie to the gym to give it a try

Source: Google

★ 5

I will like to a moment to express my gratitude to my personal trainer Irene. Her dedication and guidance in helping me to achieve my fitness goal.Her knowledge and expertise have been very valuable to me in this journey. I appreciate her willingness and patience to a tailor workouts to my individual needs. I am grateful for your motivation and encouragement. Thank you so much for being an amazing fitness trainer.
Sincerly , Chandarpaul Shiwraj.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Unsanitary conditions

Source: Google

★ 5

Source: Google

★ 2

Le falta unas maquinas y cuando esta aberiadas se que 15 días sin arreglar y uno tiene que esperar mucho tiempo

Source: Google

★ 1

I’ve been attending this crunch location since it first opened. I canceled my membership today! The front desk receptionist (female) was absolutely horrible. I arrived two minutes late to a class that was not packed and had not even started yet. I know this because I know a few people who were at the class. This lady refused to let me take the class. I took a class last night as well. Multiple people came to the class midway. Some entered and some left throughout the duration of the class. To tell me I couldn’t take the class today is absolutely insane. I do not recommend this gym to anyone.

Source: Google

★ 1

Bad practices in terms of trainers lying about canceling services due to injury kept on charging will never go back

Source: Google

★ 5

Super

Source: Google

★ 5

I'M BACK AFTER 3 YEARS

Source: Google

★ 3

Source: Google

★ 1

I’ve been going to this gym since the day it opened. It’s always been a great place and for almost 10 year I’ve had no issue. This all has recently and drastically changed for the worse. Almost as tho it being done on purpose the new staff is absolutely horrendous. Rude and extremely counterproductive they almost seem like they’re siting for anyone to raise an issue just so they can sass you back. I’ve never rotten an online review but my experience as of late has left me no choice but to express just how bad this gym is becoming.

Source: Google

★ 5

Source: Google

★ 5

The fitness instructors are dope. I told them what I needed to work on. I couldn’t lift any weights due to an injury & surgery & they went light with me. They have all of the machines geared towards muscle gaining etc. I like this location because it’s kind of lowkey and not that far from me.

Source: Google

★ 3

Es un gym básico es bueno pero faltan maquinas esenciales y muchas mas de pierna, tienen muy pocas, seria bueno que agraran por lo menos una hacka

Source: Google

★ 1

Such a disappointing, overcrowded, messy gym. About to cancel my Crunch membership and go back to NYSC.

Source: Google

★ 4

Good place to grind

Source: Google

★ 2

This gym smells sooooo bad. I got a headache from how bad it smelled in there it felt like I was trying to survive the gas chamber people in the army go through oh my god I never left so fast. The weights feel very light but I do like the glass room it’s why I give it 2 stars. It’s also very small I don’t understand how people could work out in such a crowded environment.

Source: Google

★ 2

Don’t even recognize the gym anymore honestly. This place used to be my sanctuary and now it’s like the infrastructure is deteriorating right before my very eyes. I’ve only been going a couple of years so I can’t imagine how people who’ve been there from the start feel. I've been thinking it's good getting to be in something from the "ground floor" I came too late for that, I know but lately, I'm getting the feeling that I came in at the end, the best is over. I think about my father, he never reached the heights like me but in a lot of ways, he had it better. He had his "people" they had their "standards", they had pride. Today, what'd do we got? Also I miss Kenneth, he ran his shift at the gym like the navy.

Source: Google

★ 1

Source: Google

★ 1

Crunch has gone down hill... the new staff members are very unwelcoming and rushed us out of the building before closing time, I don't know how the weights aren't reracked in the mornings with how fast they kick us out..
It was very hot today and the bathrooms were disgusting with littered trash.
Not to mention the disgusting stench, the gym reeks, I don't know what's worse the smell or their attitude??
I love Crunch, but I'm at my limit which is why I'm going to limitless now. Do better please

Source: Google

★ 5

Source: Google

★ 1

all the good employees left

Source: Google

★ 5

Source: Google

★ 5

Great Gym: big spacious lockers, spacious locker rooms, not too crowded, clean bathrooms, plenty of standard equipment and plenty of extra equipment for interesting things I'd never been able to do at other basic gyms. I also loved the big pjnching bags. The people who work here are warm and friendly, including Gabriela. Highly recommend.

Source: Google

★ 1

I used to love it, I dont know why the machines been broken for months, and the operating time is never consistent, on sunday 01/07 they open at 8:35 am while 10 people were getting wet waiting for someone to open.

Source: Google

★ 1

It's supposed to be open. 7:40 and they still don't open and I have to wait outside

Source: Google

★ 1

Whoever is the manager of this crunch location should be replace, the machines been broken for months, and the gym is not what it was once, i might switch to another location.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Not that bad

Source: Google

★ 5

This crunch fitness opens late. Their equipments are great, many varieties.

Source: Google

★ 3

No parking.

Source: Google

★ 1

Manager Gabrielle Ospina very rude & unprofessional .

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 5

Great

Source: Google

★ 5

The best fitness

Source: Google

★ 5

Source: Google

★ 5

First time to the gym and it was great

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Hello,
This location crunch is one the worst service and cheating with people. Once I open a membership begging on the 2023 for my wife also took 2 months personal trainer paid in advance .. because she is new in the gym. So before she join the gym physically she had miscarriage so Dr said total bed rest. So I freeze the personal Traner, but I was paying the monthly charge. After 3 months she started her gym in one month she had 6 personal Traner sessions. After I got a call from Crunch I have due $1000 for personal training. I said she only been few weeks and I already paid in advance so where is that $1000 came from ? Then I spook to the manager he said you have to pay the whole amount.. the brunch manager the real cheater he said you Sing the agreement so you have to pay . I said we took the personal trainer for only 2 months but haven’t take 1 month yet !! Then I told him please close my membership the manager said if you don’t pay we can’t close the membership.. I said why would I pay if she didn’t took the sessions that paid 2 months yet .. she wasn’t even in the gym for her sickness .. then I left after a argument because the manager trying to get $$ without any service . Then I called so many times to close my account but they didn’t.. also keep Charging for monthly & personal training sessions. Then try to contact Crunch management they are also not helpful also looking for $$ then I was thinking about consumer Claim in the Court but I don’t have that much time to running behind this pieces of sheets people .. then I give up paying $3000 to close my membership. My request to everyone do not sign any documents with out reading because they say something but internally they put you in trap situation. The manager will put you in trap , the system will say you sign the documents we can’t do anything.. so you become a stupid .. they play the game from both side .. one of my worst experiences with crunch. I don’t recommend any to join crunch ..

Source: Google

★ 4

Source: Google

★ 3

gym is ok, has decent equipment, but they have issues with workers showing up on time to open the gym; and is happens several times a week. you never know it's either on time 15, 20, 30 mintues or more when they show up to open.
they gym I feel needs some equipment that would make it better.
decline bench, standing calf machine or donkey calf machine, hack squat .

Source: Google

★ 4

Nice, never overcrowded, but old gym.

Source: Google

★ 2

Have been coming here for many years and the quality of service has drastically decreased.

Barely any AC sometimes on the weight floor during off-peak hours.

Biggest complaint: Customers AND staff don’t rerack weights. I probably waste 10min per session just looking for the equipment I need.

Bathroom smells musty. Toilets smell horrendous. They have a lovely custodian but I only see her twice a week.

Machines break down frequently but are serviced within a week so that’s a plus.

Source: Google

★ 3

Once called to complain of shattered glass bottles in front of the entrance door & someone said it would be taken care of. A couple months later, glass was still around 🤣. How are we supposed to attend a place that does not keep their own sidewalk clean. Overall not the worst gym inside and it’s affordable.

Source: Google

★ 5

Free 3 day membership

Source: Google

★ 5

I like my hobby

Source: Google

★ 5

Variety of machines and good vibes

Source: Google

★ 5

It's aiteee in the morning, busy like every gym ever otherwise.

Source: Google

★ 4

Source: Google

★ 2

I’ve seen better gyms with organized people, please retaco your weights and dumbbells in the right spot. It’s not hard, gyms in military bases are better than this.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

From blink to crunch. You just haveto decide what’s more important a good work out or customer service friendly staff. cuz u not getting both. I’ll leave it at that lol.

Source: Google

★ 5

Great atmosphere

Source: Google

★ 4

The gym perfectly clean nice machines but only one problem is maintenance is delayed if machines are not in work....staff is good trainers are good....

Source: Google

★ 4

I like this gym. The times that I go is never really crowded. Hopefully it'll stay that way. They can do a little better with cleaning up. I went early on a Saturday and there were dirty paper towels left on some machines. I didn't see anyone cleaning up while I was there. I'm going to update this review after I take a class or two.

Source: Google

★ 1

Horrible, maquinas dañadas, baños sin asear, instalaciones en mal estado !

Source: Google

★ 3

It's a good gym, I just wish they had more machines it gets really crowded

Source: Google

★ 5

Best gym

Source: Google

★ 1

Be very careful of this place and their false advertisement. Their talking point is no contracts like PF but soon enough they will lock you in. Then tell you about the cancellation policy of 30 days. Personal training is the worst. I'll never visit a Crunch again. 0/10 rating seems too generous. Did I mention the staff trying to swindle you into buying stuff on the side from their own private producers like shakes and juices. They always know someone and have the "Hook up". This is the worst experience I have had in 5 years. It's seems to be corrupt corporate protected scam form top to bottom of the ladder. Runnnnn ...

Source: Google

★ 4

Compact, not much space and parking is limited

Source: Google

★ 4

Source: Google

★ 1

This gym is awful. Lack of dumbbells and a lot of people . I want to cancel
But in order to leave the gym I have to pay an entire month plus the annual fee . I feel they are just stealing my money . I’ve been at the gym no more than 10 times but I have to keep paying even the annual fee , even if i want to leave . People who work there cannot even help with the “policy rules “
Made it just to try to f… people . People who work there don’t care at all about what people have to pass by and pay in order to leave . They are just say they follow the rules . I’m others gyms this type of situation doesn’t even exist

Source: Google

★ 5

Source: Google

★ 1

Stay away from this gym. They are thieves. No matter how many times you try to cancel they still keep charging your card.

Source: Google