★ 5

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★ 5

Fun

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★ 5

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★ 1

Signed up for free class for my daughter to try it out at Parisi in Golds Gym … no one showed up from Parisi. The gym staff tried getting a hold of someone- no answer. No communication from Parisi. Very unprofessional. Very disappointing

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★ 5

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★ 1

Wish I didn’t have to write this review, but it has genuinely come to this.
I’ve been coming to this gym since it opened in 2018, and for years I never had anything negative to say. I’ve always believed that working out is what you make of it, not just the equipment or the environment. But there is no denying that a premium environment with reliable premium equipment makes a positive difference and supports your fitness journey in a big way.

This review is about the overall decline in the gym’s climate and quality. Ever since the expansion was announced, it feels like the current members and current amenities have taken a severe hit. Machines are broken, equipment is worn down, showers have been out of service, and the sauna has been the biggest issue of all.

The sauna being closed for over a month and a half was already frustrating. What makes it worse is seeing constant ads online promoting a premium expansion while the members who have been here for years are stuck dealing with broken amenities and reduced quality. The sauna was brought back online for about a week, and even then, it was inoperable for half of those days.

As of today, the sauna is in terrible condition.
There has been zero improvement despite the gym advertising a refurbished or rejuvenated sauna. In reality, it is worse than it was two months ago. There is no handle on the door, so it stays cracked open the entire time, preventing the sauna from heating properly. The seal on the door frame is broken and hanging loose. It is completely unacceptable, especially for a gym that promotes itself as premium.

Expansion or not, bringing in new clients should never mean neglecting the members who show up every day and have supported this gym for years. Our current amenities should not be allowed to fall apart.

I am not the type to complain. I work out and mind my business. But at this point, the decline is too big to ignore, and I am seriously considering switching gyms if this is not addressed soon.

Please get this situation fixed before the end of the year. Members deserve better.

Source: Google

★ 1

They redid the bathroom architecture now its a reservoir for filth sweat and everything that comes off of a human when they shower and scrub there sweaty work out body and the sauna woods been replaced with shitty rough plastic wood that scratches already sweaty skin. They invested money to make the male bathroom 3 times worst and the door dosent even close fully because they decided to add cheap shitty rubber gasgets

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★ 5

The gym has a great variety of equipment and they always have people on staff that are cleaning. The staff is always friendly and helpful.

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★ 5

A vast and inviting space to inspire working out! The facility is clean and well equipped to accommodate any style/type of exercise. Staff is freindly and helpful. Would highly recommend for anyone new and/or experienced in fitness and wellness.

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★ 5

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★ 5

Amazing gym with amazing staff and atmosphere. Love the constant improvements to the facility.

Was welcomed with open arms and support and that from your gym is an added bonus for sure!

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★ 5

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★ 5

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★ 5

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★ 5

Great experience i feel you guys actually listen to my rates in the past when I asked for more equipment or just to replace damage parts and I thank you for that

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★ 5

A youngman named Jaden helped me sign up my membership for Silver Sneakers and was very polite and thorough. Since then I have been here several times over the months & have made significant progress 💪

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★ 5

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★ 1

Locker rooms constantly under construction. Focused more on selling packages and plans, and adding bullshit ‘’ state of the art’ programs than the gym members themselves. They’ll spend money on stupid security check ins but not compensate members with continuous closures.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Locker rooms were clean, staff was friendly and machines were available and worked great.

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★ 5

Greatest gym with a most helpful staff. Most important the patrons are so friendly

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★ 5

We are one BIG family 🪶

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★ 3

Cool gym, but free weight section could have more plates. The weight trees are always empty. The manager is a bit uptight at times. Met some decent people here though.

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★ 5

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★ 5

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★ 2

It’s a good gym. Can do without all the aspiring “influencers.” My only real complaint is the showers seem to be down a lot. I was warned by my co worker before I joined that their showers are closed often. This becomes an issue when you rely on a shower before going to work if you live further away.

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★ 5

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★ 5

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★ 5

LOVE GOLDS BEST GYM IN TOWN

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★ 5

Top tier gym! On days I feel unmotivated and say to myself “I don’t want to go to the gym”, as soon as I walk into Gold’s I’m reminded of how much I definitely do want to be there. It’s an inspiring environment in so many ways.

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★ 1

Rude employees and bad customer service, Dude behind the counter wouldn’t give me a free pass and said I’ve already used a free pass when I never even been, I'm visiting from another state the state is on my license as well. Disappointed and also then proceeded to try to charge me for the day pass which is 20$, never been to a gym where a day pass is 20$ that is crazy.

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★ 5

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★ 5

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★ 5

The place is amazing! Everything is really clean and organized, the girls at the kids club are lovely and the staff is really helpful.

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★ 5

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★ 5

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★ 5

Great place to work out.

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★ 5

The gym is always clean and the staff are very friendly

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★ 5

Awesome gym the equipment and staff are great and Danielle is a fantastic trainer

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★ 5

Simply the Very Best Gym in the hudson valley. Professional equipment for what ever your fitness goals are. Amazing space, its a very large gym so you dont feel crowded and the staff is friendly and professional.

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★ 5

Much better than crunch fitness

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★ 5

Nice looking gym every equipment you need to get the job done every time I’m in there I get a good workout and the staff is very friendly two thumbs up.

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★ 5

Enjoy going to the group fitness classes. All staff so friendly and helpful. I definitely feel better after attending.

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★ 5

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★ 5

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★ 5

Gold's Gym has been such a relief when it comes to being a gym newbie. I have felt so comfortable coming here since day 1.

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★ 5

Love this gym; very clean and Profesional, the front dest is a warm and welcoming start to your gym experience. The wide variety of equipment is a major plus. And the opportunity to have your outdoor works indoors is awesome, you wont be missing any training when the weather is bad.

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★ 5

After my workout I felt like a million American $

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★ 5

Ty is an amazing trainer, very thorough and helps ease that gym anxiety.

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★ 5

I always have a great workout experience at Golds!

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★ 5

Great place to workout. The atmosphere is great, the staff is friendly and most importantly the gym and it's equipments are clean and they have an awesome day care for children. Love it.

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★ 5

I love Gold’s gym Middletown, NY, rich with equipment of every type, various classes throughout the day every day and very clean. Today’s Silver Sneakers class was great as was the instructor. I would come everyday if I lived closer. Thank you❤️

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★ 5

Need to another facility in PA

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★ 5

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★ 5

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★ 5

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★ 5

Stopped in during a work break was taken care of immediately. Look forward to getting back into the swing of things. My sales rep, Tyrese, was inviting, knowledgeable, and professional, which made it a pleasurable experience. The desk attendant exuded positive energy and was welcoming!

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★ 5

Plenty of equipment and plenty of room and staff is always friendly

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★ 5

I enjoy how open and versatile the gym is. The inside track, and set sections make it very easy to move around. Chest in one section, cables and back in another, legs in another, etc. Along with the DELICIOUS smoothy bar, that make it easy to track with Myfitnesspal, overall makes it a enjoyable experience.

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★ 5

The gym has had a lot of decent upgrades since a year ago. I'll be looking forward to testing them out as the time passes by.

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★ 5

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★ 5

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★ 5

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★ 5

I went to get in shape for summer and met with Tyrese personal trainer he walked me through what workouts would be best for me. He was very thorough and gave me the best advice and routine. I highly recommend him and golds gym.

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★ 5

Thank you for the consistent enthusiastic service, and clean environment.

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★ 5

I love Gold's Gym. I really enjoy the classes and overall my experience is always good. After my workout, I hit the sauna then get a smoothie. The smoothies are delicious and you are able to create your own if you are looking for something in peticular. The gym has expanded over the years and are currently in progress of another upgrade. I can't wait to see it when its finished. The price is also good and there is something for everyone. 💪🏾✨️

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★ 5

Awesome place to lift. No matter what body part you are doing. And a machine is unavailable there is always another machine available to work tgat specific body part. Always options at Golds!!!

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★ 5

Went in to get a membership for myself and our younger daughter. The staff was really nice and let us come on visitors passes until we could sign up. Tyrese was great and made it simple, I told him I was on a time crunch!😂 He was patient and thorough! I’m glad they are expanding and can’t wait to see if they really do get some Pickle Ball courts. So far so good. Equipment is clean, the gym is clean and the staff is very nice. If you’re looking to join a gym give Gold’s a try.

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★ 5

Since signing up i’ve been having a bllaaast here ! I finally met my trainer today daniella and the experience was top notch ! 10 outta 10! You’ll be doing yourself a disservice if you didnt sign up with this gym! ITS A REAL GYM !!

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★ 5

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★ 5

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★ 5

Gold's Gym Middletown has allowed me to make my injury recovery transformative through its wide range of equipment and helpful staff.

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★ 5

Great work out space love the virtual spin class in the morning

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★ 5

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★ 5

My trainer Tyrese continues to keep me healthy and build strength. I crave my sessions; and my physiatrist is so pleased with my results. I'll never imagine my life again without this wonderful affirming work. The gym is always positive and vibrant - an unintimidating if not inspiring atmosphere.

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★ 5

Overall I had a good experience at Golds Gym in Middletown. The employees at the front desk and shake bar were welcoming and supportive.

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★ 5

Very good quality gym good experience

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★ 5

Friendly and helpful staff. Clean changing rooms and great classes

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★ 5

Great atmosphere to work out in. Customer service friendly

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★ 5

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★ 5

I had my initial meeting with personal trainer Daniel. She was knowledgeable, excellent active listening skills, and engaging. I look forward to partnering with her on my journey to fitness.

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★ 5

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★ 5

Wow the new set up is awesome very open spacious gym , all the equipment is modern and up to date, very very clean gym,all members are into serious work outs and not just hanging out like those other meat market gyms in middletown, keep up the great service staff is great

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★ 5

Best gym ever! Staff amazing! Amazing sauna and cool features. Definitely a great environment just wish they had another leg riser!

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★ 5

Great experience. I felt very comfortable with the trainer and the environment.

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★ 5

Loved golds gym. Good workouts. Lots of motivation. Great location.

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★ 5

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★ 4

Hygiene has gotten better but the male locker room ,showers and sauna are still kinda gross

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★ 5

Fantastic location , connected to the mall.
Friendly and helpful staff.
Members were helpful too.
Hydro-massage must experience 😃😃

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★ 5

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★ 5

The service from the Father &Son duo and their customer service is phenomenal. There’s not one time I enter that gym that those two are always helping and showing what customer service should really be like which is lacking in this society- don’t want to get political.

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★ 5

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★ 5

Tyrese is my personal trainer and he has done so much for me. I can’t thank him enough

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Cool

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★ 5

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★ 5

All the usual weights and weight machines plus many alternate weight machines for any workout

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★ 5

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★ 5

I felt really comfortable with Danielle. She was patient and she also listened to any concerns I had.

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★ 5

Great gym and great people

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★ 1

I honestly hate to be this person because I truly enjoy coming to Gold’s — the atmosphere and especially the women’s section are what keep me coming back. However, today was one of the most uncomfortable experience I’ve had here.

This situation unfortunately started with the general manager’s attitude toward us, which immediately felt dismissive and unprofessional. From there, a young man at the front desk became involved, and not only was the issue with the card information input incorrectly on their end, but both the young man and general manager also made a comment about us being “rude” — when in reality, the entire interaction we had with them was disrespectful and condescending.

Both continuously tried to man-explain a situation they didn’t fully understand, instead of simply listening and resolving the matter. While the general manager did apologize after realizing the mistake, the way we were treated left me feeling incredibly uncomfortable and unwelcome.

It’s disappointing because I’ve always loved this gym and its atmosphere. I hope this serves as feedback for better handling of situations like this in the future, because the facility itself is great and deserves better front desk service.

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★ 5

Friday evening workout today. A great time for a relaxed workout. Always motivating.

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★ 5

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★ 5

Awesome group class tonight! Makes exercise fun.

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★ 5

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★ 5

Great gym. Every piece of equipment one could meds is there.

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★ 5

I love the gym

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★ 5

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★ 5

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★ 5

I had free personal training session with Tyrese today. He taught me multiple things regarding fitness and how to work on building a great physique. 5 stars for golds gym Middletown.

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★ 5

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★ 5

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★ 5

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★ 5

Friendly clean enviorment

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★ 5

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★ 5

Lots of machine options, kids club is a major plus and a posing room to check your progress!

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★ 5

Love my gym it keeps me energetic and happy for achieving my goals

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★ 5

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★ 5

Your guys have out gone yourselves. The new equipment along with it's new configuration makes working out a joy. Keep it going.

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★ 5

Nice staff. Front desk awesome!! Really clean and spacious. Highly recommend this gym. I've been member for 2 years and I couldn't be more satisfied!! HUGE SHOUT-OUT TO ALYSSA FRONT DESK.GOOD LUCK ON YOUR NEW ADVENTURE!! You'll be missed!!

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★ 5

Clean and nice gym

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★ 5

First time spin class in a long time. Kicked my butt. But I felt great afterwards.

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★ 5

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★ 5

Staff here is excellent Dylan really helped me out signing up super polite always

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great Sauna, good equipment and lots of free weights

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym.

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★ 5

Love all the Zumba instructors here! Friendly staff!

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★ 5

Literally the best gym I’ve ever joined! If you have children, they have a clubhouse/Daycare very convenient. A smoothie bar where it’s all organic for before or post workout, a cinema room where you can enjoy a show or movie and workout in the dark like an actual movie theatre. The list really goes on but I’ll just leave this here! Get in the gym, it’ll save your life, but come to this specific gym, it’ll give you life!🫶🏽

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Staff are very helpful and the gym is always clean. I do tend to go to right when they open so it’s not as crowded and machines and equipment is available.

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★ 5

I Love the atmosphere and I am greeted going and coming. The equipment is awesome and they just upgraded what I would call the calisthenics area. Clean gym and spray bottles and wipes for the Equipment. I Love working out here. Thank You for your Service to the Community

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great place it was my first time in a gym lol. The environment was great spoke to other people working out they where very helpful.

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★ 5

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★ 5

Great place to workout. Lots diverse equipment and a great staff. I recommend Golds Middletown to all the different levels of people wanting to workout.

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★ 5

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★ 5

Golds is a great gym that has helped me so much in my fitness journey. Training with Danielle continues to be a great experience. On the days I don’t train I have a great selection of group classes to choose from. Staff is always friendly and helpful and the gym is kept so clean.

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★ 5

I enjoy the atmosphere and it’s my home gym. I love it so much. 🩷 Golds gym has helped me mentally and physically. I can’t wait to continue my journey.

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★ 5

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★ 5

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★ 5

Great gym , very happy that I joined !!!💯💯💯

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★ 5

I am always satisfied with the staff, equipment, upgrades, lighting and overall attitude of the gym. Keep going the way you are.

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★ 5

Love this gym! Has everything i need! It’s helped me on my 100 pound weight loss journey that i am 8 pounds from completing! Only thing i ask is please open earlier during the week!

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★ 5

The gym is very clean. There is easy access to disinfectants. The variety of equipment allows for diverse exercises. A very friendly atmosphere. I like it.

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★ 5

Gym has a great environment. Always a great spot to get fit.

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★ 5

great personal training sessions!!

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★ 5

Very nice staff!
Thomas was incredibly helpful and very knowledgeable!
The gym is beautiful!🩷

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★ 5

Working out has been amazing so far.It has been my second day yesterday and I’ve enjoyed it a lot.Everyone there is very nice as well as the workers.A amazing experience so far and I’m excited to continue being at this gym.

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★ 5

Devan was great and patience with me. He also took his time to explain things to me.
Thank you for your time

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★ 5

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★ 5

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★ 5

I started my gym experience in December and I am extremely happy with the staff and the classes. Everyone is extremely supportive and friendly.

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★ 5

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★ 5

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★ 5

Golds is phenomenal. It has everything needed to have a complete workout!!

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★ 5

Lots of equipment.

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★ 5

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★ 5

It has. Everything you need for great workout boxing room sauna clean locker room. Shake bar trainers . The vibe is always good they remember who you are

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★ 5

I had a free personal training session with one of the trainers named Tyrese. He was very knowledgeable, easy and welcoming. He displayed excellent knowledge of fitness as well as the equipment the gym has. Looking forward to continuing my fitness journey at Golds!

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★ 5

Had a shake from the shake bar made by an employee named Tyrese. Excellent conversation and fitness insight! Golds Gym Middletown is a 10/10!

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★ 5

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★ 5

Tyrese and all the staff are awesome! The equipment is always well maintained and the facilities are always clean. I also really enjoy getting a protein shake while I am there

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★ 5

I have been lifting weights for the past 40 years and recentIy injured my shoulder pretty badly. After 16 weeks of trying to rehab on my own, seeing an orthopedic surgeon, getting an MRI and doing a month of doctor prescribed physical therapy, I was still in a good deal of pain and was feeling pretty hopeless. Steve Cirbus, Personal Training Director at Gold’s Gym in Middletown recommended that I have a consult to train with Tyrese Gumbs, one of the full time trainers at the gym. Tyrese and I worked together for the first week to isolate exactly where my injury was, as the shoulder is a complex web of muscles and tendons. Once he figured out where my pain was coming from, he created workouts for me that helped heal and strengthen the area of injury, while also helping me to correct my form and use of muscles. Tyrese then developed a plan of full body workouts, off day cardio exercises all without my agitating or re-injuring my shoulder. He even created a great meal plan for me to help support my nutritional goals. Within 3-4 weeks, I was able to train pain free which was amazing. Thank you Tyrese for your professionalism, great knowledge of body physiology and a great training experience !!
David Rosenfeld

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★ 5

Best gym near middletown

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★ 5

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★ 5

Great instructors, fun atmosphere

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★ 5

I had a great workout today at Golds Gym. Renee was great

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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