★ 1

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★ 5

Very nice gym. Friendly staff. Just wanted to know when will it be open again. I’ve passed by a few times and it says closed.

Thanks

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★ 1

Customer service is horrible, there is no way to get in contact with this organization over the phone. There is no way to cancel the membership, despite them charging us for June and an annual fee despite us not using them for the year, since they are selling it anyway.

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★ 5

Favourite place nice team

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★ 1

It’s no wondering they’re going out of business. They’re supposed to close down at the end of the month. They put a sign on the door and have kept the gym closed for the past few days and expect to change us. There is also no possible way of contacting anyone from nysc they’re customer service number just gives an automated message then hangs up. I’ll be disputing there charges with my bank.

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★ 5

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★ 1

The times is still didn’t change. And they didn’t open the gym 2 days. I drove car and I came but they put sign on door ‘ we are closed’ I don’t understand how they can do it. If we pay fee late they cancel our membership but they closed gym.

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★ 3

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★ 4

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★ 5

This is a fantastic gym, is clean, spacious, equipped with a variety of machines to suit your needs. The staff is nice, welcoming and professional.
My trainer, PETE is a super nice, talkative and friendly guy, he takes interest in my goals, pushes me, inspires me, shares instant feedbacks, makes adjustments when needed, makes workouts fun, no matter what fitness level I'm at. I really like how he gives me tips and tricks to get the most out of every workout. I’ve been going for a little bit and am already seeing a big change in my energy levels and body. It’s amazing! I feel at least 2 years younger!
You will not do the same workout twice and the 60 mins training goes super fast and I really enjoy doing it. Everyday is a new training, so it is never boring.

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★ 5

My rating is in particular to personal training with Pete. He is Extremely professional, charismatic and such a great motivational trainer. I would recommend using this gym if you can train with Pete, and you will see that it is a game changer!
Regarding Front desk staff, have always been very polite and friendly towards me.

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★ 1

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★ 1

I called them few min ago. The lady i spoke with was very rude and nasty. She kept saying listen to me.. They do need to train their staff.

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★ 5

Clean gym, well maintained and all machines work. Friendly staff. I started training with Pete and he’s helping me reach my goal. He’s a great trainer and always available to answer questions even outside our training hours. Highly recommended.

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★ 4

Good place to workout

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★ 5

I have had a good experience. The staff is nice and helpful. There isn't many people and facilities are nice and clean. Would recommend.

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★ 3

I just met a racism person today in the gym. I worked out in this gym for almost 4 years, and I never met any terrible person like this. It was one of gym members who was a old white lady who yelled at me. I am a very respectful person who always be nice to everyone in the gym. Even though I want to use any equipment that other people are using it, I won’t go there to ask and rush them to finish it. Instead, I will use other equipments and wait quitely. This old lady just yelled at me and so rude to tell me that she wants to use that equipment. And told me I didn’t have right to put my stuff on the equipment. Rather than saying excuse me, and politely asked me, she just yelled at me saying hello hello (seems like she owns the whole gym). In fact, I arrived at the equipment first, and put down my stuff, then she saw it and came later. I never met this kind of person like her. She said I don’t have right? But I came here first? Then the other white guy just jumped out, and tried to be a justice hero saying you don’t have to do that in the early morning, and you can walk away. Excuse me? Why do I need to walk away? She owed me an apology. They are friends, then they can be rude to people like that? And also, there are so many people work out over there, why did she go to bother other people, and why me? Is is because I am Asian? Really upset me. I don’t know if there are any employees there can help me to solve the problem. I just want to workout alone by myself and peaceful!

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★ 4

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★ 5

The gym itself is nice; the staff is very friendly, there are loads of machines to use, not that many people (so no overcrowding), and they offer a multitude of classes (zumba is my favorite). The air just needs a fix, its either burning or freezing, no inbetween.
I'm someone who can't really force myself to workout, so I went the personal trainer route. I highly recommend Peter as a personal trainer - he'll push you to limits you didn't even know about...I unlocked muscles I didn't know existed! He's attentive to what each client needs, helps set goals for you to keep outside the gym (a big help for me), always checks up on you after a session, and made working out something to look forward to rather than dread. So, if you're stuck, need that extra push you can't give yourself, or just want some support on your fitness journey, Petes the way to go.

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★ 2

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★ 5

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★ 5

This was my second time dealing with a personal trainer and to be honest and I loved it. He is very friendly and walks you step by step through out the whole session. Also, one thing I loved the most about him was that he never pushes you to have more sessions or to do a certain exercise. He has his own technique, like he lets you have fun and makes you train at the same time. I always recommend him to all of friends, especially, after they saw that huge change on my body after losing 12 pounds so far. His name is Peter Luo (Pete). By the way, I dealt with a different trainer before him, that was for my free orientation and this other trainer was so rude and materialistic, but when I started training with Pete, I saw the drastic difference between those two trainers.

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★ 2

Well, The location is big and conveient. But the communication is very bad. Also, very poor maintenance. Once a machine is broke, it stays broke. Some front desk people are very rude and unprofessional when it comes to handling situations, i don't understand why. I hope it gets better bcuz they have a great location but very poor quality for the high price honestly.

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★ 5

Whether you are a serious fitness buff or you are a beginner like myself who is interested in getting in shape, the New York Sports Club in Brooklyn is the place to be. The staff is friendly and professional and the equipment is varied enough to suit all fitness needs. The overall place is kept very clean. But best of all, Pete is one of the trainers there that will help you improve your body in no time. He is knowledgeable and works with you to devise a personal fitness plan according to your goals and ability. Extremely encouraging, he talks you through the most difficult exercises and steadily guides your fitness progress. So, if you are looking for a place to work out and become fit, be sure to check out the New York Sports Club in Brooklyn.

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★ 5

Not sure what to expect going in since it was my first time getting a personal trainer, but the staff is really friendly and Peter is a great personal trainer. He goes out of his way to talk to clients even outside their training session and always makes himself available to answer any diet or workout questions they ask. If you want a change in your life and need some support, this gym can be great for people trying to take the first step and I highly recommend Peter.

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★ 5

With a wedding 5 months away I decided to get a personal trainer at NYSC Bay Ridge. Pete Luo has been great! He is determined to make me look and feel my best for my big day. He holds me accountable, created realistic goals, makes sure I understand the exercises to ensure I do not get hurt when attempting them on my own, and also explains what exercises target specific areas. I highly recommend inquiring about Pete's personal training sessions.

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★ 5

A pretty good gym if you want to do free weights and functional training. Down to earth atmosphere with folks minding their own business. No waiting for benches and racks.

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★ 2

It's clean, but small. Everything is old. The parking is awful. The group class room is small. The equipment is used, and broken. The machines that aren't broken, are old.

But they are handicap accessible which is why 2 stars instead of 1

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★ 3

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★ 2

Old and outdated space. It seems like 1/2 the cardio equipment is not working at any time. Corporate policy on personal training contracts is predatory. Staff is very friendly and welcoming.

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★ 5

Nice dance studio equipped with the mirrors and bar. it’s always clean.

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★ 1

Horrible place. There are 9 ellipticals and only 1 work (one of the working machines has a button broken). I've asked the staff more than 5 times in the last couple of months to put an "out of order" sign on the broken machines. The staff told me they would each time I've asked. They have yet to do that. I'm sure it's someone in central office who refuses to acknowledge their broken machines. Once planet fitness opens up, I will walk 20 minutes instead of the 5 minutes since the lack of accountability is astounding. Don't waste your money here. Go to Planet fitness.

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★ 1

Outdated gym machines. It’s always super hot due to air conditioning not working. Boxing class is a joke. Terrible evening trainer. He has absolutely no organization whatsoever. Classes and instructions on his part are atrocious.

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★ 3

The staff is friendly. But some of the excerise equipment needs to be fixed or replaced. On some the padding is ripped. There is pins missing on some of them
And let's not forget how hot it is in the treadmill and weight rooms. By the front desk it's nice and cool. If you open the vents in the weight and treadmill rooms it will let more air in there. Half the time I feel like I am going to pass out from the heat.it really needs to be fixed

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★ 5

The gym is pretty big! There is a dance room, cycling classes, Zumba classes, boxing classes, a big lifting room, and treadmills! There is also locker rooms with bathrooms and showers.

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★ 3

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★ 1

They continue to charge even though I cancelled the gym membership 2 months prior. Not to mention the "yearly" fee they charged although I only been to the gym at the moment for one month. I called and they said to come to the gym to cancel the membership, I end up going to the gym to cancel the membership and nothing. It's like talking to brick wall. Very poor experience.

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★ 2

Super outdated gym with limited machines because they’re always broken. The weightlifting side is always missing pins for the machines so I’m not even able to weight life here, I come strictly for workout machines and even then half of them are broken or don’t work right. The gym is overall pretty dirty, and looks like it hasn’t been cleaned because there’s always dust on the floor and in the fans, which means air quality isn’t great. Members are not cleanly and often do not clean machines before and after workouts and most are not respectful of giving others space due to the pandemic. They barely even have wipes anymore to wipe machines, just spray bottles (which are broken) and paper towels, which doesn’t incentivize anyone to be sanitary. I haven’t gone to any classes so I can’t speak on that but overall if you’re
looking for a gym in the Bay Ridge area you can skip this one, it’s pretty disappointing even for the price point. I definitely regret joining but I guess I’m stuck with it now.

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★ 1

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★ 4

The beginning of the week with the Carissa Zumba and Totol Body classes gives energy and good mood for the whole week. A wonderful instructor, her trainings are always very professional, efficient and varied. Classes are interesting, enjoyable and have excellent results

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★ 4

After my previous gym closed down due to COVID, I wasn’t sure where I would go. I decided to go to NYSC. Although I was not impressed by certain aspects of the gym itself, I started by joining Carissa’s Zumba class. I loved it, soon I was going every week to her Zumba and Total Body class. She has a vivacious personality and engages everyone during the class. Not only did I feel better physically but also mentally and emotionally after each class. It has been great taking her classes and I have had great results!

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★ 4

So not the best gym in the area that’s a fact non the less Instructors such as Carissa, Trevor and Lauren do make the whole membership experience worth wild. Love the routine of being able to take Monday 6:15 class followed by Zumba! Nice way to start your week! Carissa’s Total body follow by Zumba sets happy and positive tone for the rest of week. Trevor gives you an intense Tuesday and Lauren reminds you on Wednesday you are worth working out for. Love them all

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★ 2

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★ 1

When signed up for membership paid $51 and first month fee ,then said every year annual fee so from june 22nd 2021 to july 15th paid around $145 this is a rip off, i end up canceling my membership and they refused to refund the annual fee which is just charged on the very same day i canceled

Stay away find more professional gym .
I did contact the owner on the email provided down in his response and i gave my previous id number and he did not reply, which is i'm right a bout this place stay away from this gym they are not honest, and zero communication skills.

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★ 5

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★ 4

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★ 2

I love this spot. The only thing that I don’t like is when I joined almost two months ago I signed on for $20 a month and then the gym increased the fee to $31 !! I don’t know why would they do this without prior notice. Also they charged me above $50 then $73. As far as I know I have been told that they gonna charge me annual fee of $60 & $20 monthly fee.

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★ 1

No quiseron agarrar mi targeta que por unos años estaube pagando en el otro gym apestan riquillos de m.. te aumentan la tarifa cada año!!!

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★ 2

You ever just expect to go into a gym and with 98 degree weather outside that the air conditioning or at least a fan would be on, we'll you are sadly going to be mistaken walking into this gym. Broken machines that haven't been fixed in months to no air in the whole gym area where you can pass out just by doing simple workouts. I'm 186 lbs and 5 foot 11 and I can't make it through all my workouts without feeling like I can't breath, if you have another $10-$20 more a month I'd go to harbor fitness anyday of the week

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★ 4

Not the biggest gym but decent services and gets the job done

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★ 5

Its a cool gym.

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★ 3

Needs to return to normal hours (used to be open 5am-10pm), and longer hours on the weekend. Closing at 4 is ridiculous.

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★ 2

Needs working machines
Lots of guys over used them

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★ 5

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★ 1

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★ 5

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★ 5

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★ 3

It's a good gym. Spacious

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★ 4

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★ 5

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★ 5

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★ 1

The worst!

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★ 5

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★ 1

I like this place, it's few blocks away from me. the machines does the job, nothing special. My only problem is that a couple of months after paying the annual fees they would increase the monthly membership and you have no choice pay or leave and lose everything.
The thing is, once you are $10 away from Harbor Fitness why would you stay, I think they know that and the management aims to mainly collect the annual fees.

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★ 1

the place is clean but I had a bad experience someone stole money from my locker I assume my fault for carrying money but. I asked if I could check the camera that is in the locker entrance and the manager did not let me, she does not care

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★ 1

Terrible conditions, broken equipment, rude staff, and people that have been going there for decades think they own the place, only good thing is the price for the first month

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★ 1

The Worst in worsts!

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★ 1

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★ 1

Utterly horrendous

Tired, aged and broken equipment, the gents constantly smell of stale urine, roof leaks in multiple areas when it rains, no sufficient heating in the winter, NONE of the TV's work, very minimal about of wipes available, hasn't seen a refurb since the 1990s - could go on

The best one is the unprofessional weekend younger lady, who throws a hissy fit every time you interpret her while she's reading her novel

What worse if their loose covid protocols, which depends on who's working and what day

I would give this place zero stars is that was a an option - Moved to harbor fitness

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★ 1

Almost all of the cable machines in this gym are missing pins. Good luck trying to find any. You'll spend most of your workout wondering around the gym looking for a pin just to use one machine.

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★ 5

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★ 3

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★ 4

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★ 5

How can I pay them credit or cash

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★ 2

Not clean and people don't wear masks over nose. Management does not supervise this. Machines broken and take months to fix ..if they do.

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★ 5

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★ 3

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★ 1

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★ 1

Muy malo las maquinas viejas y dañadas .el personal la malloria con una mala actitud

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★ 4

Clean. New equipment are plusses. Some people don't wipe down equipment, most are. There should always be at least one employee actually in the work out area, this will keep people honest and doing the correct thing. Follow the rules and keep cleaning continuously. Bill Flynn

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★ 5

Missed working out for over 3 months

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★ 1

I am not member of the club for more than half a year, but they keep charging my card anyways, over and over again. I called to the branch, after 5 minutes of conversation I was told that they cannot find me in the system, cannot help me and then representative just hang up on me. I am keep calling them, but they just don't respond my calls anymore. I think they do that on purpose.

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★ 5

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★ 5

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★ 5

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★ 4

September 2

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★ 4

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★ 1

I wish I could leave less then a star this gym is horrible. When I joined I signed on for $25 a month and then the gym increased the fee to $39.99 a month. Half the equipment doesn’t even work.

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★ 1

Very good teachers and classes,not kept very clean in studios and class. areas ,am very worried with virus situation ,may avoid going here ,no wipes floors dirty old stains on floors

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★ 5

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★ 5

Very big, bot much noise, every one is focused on their work they do not mind if you drop something or make noise

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★ 5

In a environment of more and more gym facilities, NYSC remains a real classic gym environment for those serious about fitness and none of the "frills". Been a member for 19 years. For those that felt it more productive to trash your gym facility, ask yourself have I really been a part of the change I seek? Have I practiced proper gym etiquette and contributed to my gym ? Anyone can walk in and request a printed copy of your Agreement. Within it, you will find reference to everything you complain about here. I know a different NYSC than most her and I'm here to #MakeitCount

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★ 1

Just talk to the General Manager of Bay Ridge NYSC. What a horrible service. She has zero patient when I try to negotiate my new membership rate. And can even help me to enroll back to the membership. In the end, she cut off the line.

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★ 5

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★ 3

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★ 2

Bad gym etiquacy, weights are thrown all over and you have to go searching which is terrible, they need someone on the floor doing the work to make sure weights are put back in place, they need more benches, i think they have 2? thats crazy, if they improved those 2 things it would be a really good gym.

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★ 3

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★ 5

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★ 5

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★ 3

Dont keep the machines working

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★ 2

It is what it is. Not very clean, you can barely get a smile from the staff, weights are always all over the place have to go an a scavenger hunt to find them. Still you get your $ worth of you wait for a membership drive for great discount

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★ 5

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★ 1

Dirty, terrible atmosphere, rude management

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★ 5

good gym

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★ 4

Great place but it can have more room for workouts

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★ 5

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★ 1

The bathroom smells discusting for a few years now. Nothing is ever done about It'. It's really not worth the money they charge.

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★ 1

horrible experience, waste of money, bad customer service. Not a verify nice location as far as space etc. When I tried to cancel they made it hard and then email saying they would wave the cancellation fee but still charged it go my credit card. I would never recommend this location.

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★ 1

Even tho this place is right down the block of my house, this place sticks. I do not care about the crowd because that's how they get money, but is just sticks. The air is muggy and agian stinky. Like 2 years ago it was 80 dallors a month (that's a lot), use that money to fix ur old vents because is soo dusty. How the hell u want people to come and run and breath this sticky dusty muggy air for.

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★ 1

I'm continually disappointed and often disgusted by how poorly run this club is on 3rd Ave in Bay Ridge. No matter what time of day, the place is always a mess. Staff is never on the floor maintaining and tidying the space. Weights and equipment are always all over the place. I can go in at opening at 5:30 and the trx area is so covered with random equipment thrown all over that members have to clean up other people's mess just to work out. Why is this not cleaned up the night before?!

It's obvious the trainers and staff also don't care at all. I often see them step over the mess rather than address it, or worse leave their equipment out too. (Not to mentioned trainers eating while training people. Never could imagine such unprofessional behavior. You're helping people loose weight while stuffing your face!) There are constant leaks. Machines are filthy. Benches are broken and never fixed, posing a hazard to members who don't realize.

But today really frustrated me more than these egregious offenses. There was a sign at one but NOT ALL water fountains today that the water wasn't safe to drink due to city work. Ok. Understand these things happen. But why can't you at the very very least put this sign on all fountains! I drank from one before I realized. Not to mention, it would have cost you almost nothing today for what we all pay in membership and fees (and let's be honest you don't put any of that money into maintenance as you just stand by and what your facilities decay) to pass out bottles of water to your guests with an apology and explanation. Really cents on each guest to go and buy some cases of water at the pharmacy next door. OR at least send out an email for guests to bring their own water. So many more proactive ways to address this! And to top it all off when I asked the woman at the desk if the water was safe or not, again since not all water fountains were labeled, she brushed me off and tried to tell me it was Bay Ridge wide. This seemed to be a blatant lie. I cannot find one thing about this online. If there was a real water issue neighborhood wide, don't you think they'd be pushing out an advisory every possible way! I'm just in disbelief.

You have a monopoly right now, so you can hang on running a horribly run business that seems to not care one bit about their members and their day to day experience. I hope you realize the second another gym opens in the neighborhood, you are going to loose a huge portion of your members. How I wish any otherestablishment would open here that won't treat their paying members like animals. I'll honestly consider moving soon to find a place with any other gym than NYSC at this point. Blink or Planet Fitness come save us!

UPDATE: Cardio equipment is always broken.
For at least a few weeks two of the three stairmills have been broken. Showed up this morning at 5:30am and now all three are broken! Only one of the three upright bikes work properly, been this way for months. And one of four recumbent bikes has been out of service for weeks. Get it together NYSC...where does all our monthly fees go when it seems you never invest any back into maintaining the space and equipment?! Putting up some silly comic book stickers all around is like putting lipstick on a gorilla - pointless, useless.

UPDATE 2: Why must they clean during busy hours, weekends?! It’s never clean anyways!! Filthy, equipment everywhere. When there’s no AC in the cardio room, the last thing I want is someone running a really loud vacuum right next to me. It’s not the cleaning crews fault; it’s management’s for not scheduling them in off hours. (And for often not having functioning AC in summer heat. Or no cold water at fountains.) Doesn’t make any sense. It’s not a 24 hour facility.

Also got a whole bunch of new treadmills, but meanwhile they’d only had one stairmill for months after two that were perpetually broken finally were removed. And bikes that haven’t worked properly for months. Manage your resources better. If only there was another gym, be gone in a second.

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★ 3

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★ 1

HORRIBLE GYM OLD AND STINKY BROKEN MACHINES , they raised my membership from 25$ to 60$ without telling me

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★ 4

This place is very good.very convenient for me since its only few blocks away.big weight room only down side is the locker rooms smell like dirty an sweaty ball sack

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★ 1

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★ 1

Once you cancel , they keep charging you ! & they don’t answer you emails or call !!!

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★ 1

SCAM ALERT! You will regret joining this gym! I cancelled my membership with them and 5 months later I got a collection notice for "past due invoices". Mind you, I had month to month agreement with them and no attempts were made to send me said "invoices". I have an excellent credit history, and now I'm on a warpath.

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★ 4

Honestly I love this place, let me start with the negative:

Not enough stair masters, only one to be precise. Too much treadmills and not enough working cardio. Men’s locker room carpet needs to get removed! Staff is a little on the dry cold side. Some of the weight equipment needs adjusting. But let me tell you the size of this place and the vibe is just right. I love this gym and openness. Too bad no steam room.

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★ 4

Decent place to work out. The weight room portion is a bit cramped but has enough equipment to work on various portions of the your body. Wish there was a bit more cardio machines since it can get packed. The only negative thing I can say is the bathroom has a funky smell to it.

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★ 2

I have been a member at this gym since NYSC took over empire gym(the gym that used to be in it's place) and I've watched it slowly deteriorate over the years. Gym is constantly dirty, machines broken and lots of false promises to improve the gym. This location only gets two starts because of their cardio boxing class. They need to bring trainers who are qualified and actually look decent for you to be motivated to work with them.

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★ 1

-The worsed gym I have ever experinced(I'm member for four years).
-The gym is always dirty and sinks specially men's locker room and men's bathroom.
-The lockers are super dirty and some of them are broken. I always see that the towels are used for cleaning the bathroom floors, this place is disguting(I took alot of pictures and I have collected pictures of thoes mess).
-Some of front desk staff are very rude, they never greeting you especially the black lady in front desk.
-The equipments always down for at least two to three months.
-The gym's members are so selfish they just playing with their phones and occupying the machines at the same time.
-Inside the gym is always dusty and filthy and gives me runny nose and eye irritation.
-They will increase the amont of membership and monthly payment without announcing you.
-The tempreture of the gym is never proper for diffrent seasons, always too cold or too hot.
I'm thinking to cancel my membership.

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★ 1

Dirty gym the area is not clean, very bad equipments, unhealthy stinks so bad always out of order machines

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★ 2

Bayridge, Brooklyn

1) Men's locker room almost always stinks.
2) Members allowed to hog a single machine on the circuit for extended periods of time instead of sharing machines while resting between sets.
3) Machines are down for extended periods of time.
4) When downgrading from a Passport membership, you must register as a new member and pay an initiation fee all over again. Your full history with NYSC.
5) Towels are not provided to quickly wipe down machines for members with basic membership. So if it is gymn ettiquette to wipe down a machine after use, you have to leave the circuit, go get a disposable paper wipe for each machine.

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★ 4

Let's be honest. This club isn't in great shape at all and I feel bad that workers here have to constantly feed bull to their members because most likely corporate doesn't do anything for it's members. This is my 3rd NYSC and it's been nothing but disappointment with the company.

So why 4 stars? At the end of the day the staff is on top of their game. They're pleasant and try to do the best they can. The trainers are in the gym cleaning up which is a first. The (I assume he is) fitness Manager is very helpful and active in the gym. I like the new gym manager too, she is sweet and great at communicating back to me.

So the equipment may always be broken, the men's locker room is atrocious and I never see that man clean it and spends more time talking to people, but the staff and classes make up for a lot of it for me.

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★ 4

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★ 1

A lot of equipment is old and in need of repair. This places needs a makeover. Men’s locker room has many broken lockers.

I’ve also seen mice in the men’s locker room. Go here at your own risk.

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★ 3

I give it 3 stars why nobody watches and many people do not return the weights instead

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★ 2

Always very crowded and expensive considering the equipment quality

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★ 5

I've been here for years and it's a great place with friendly staff.

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★ 1

Literally the worst gym staff is rude everything is always broken the heat is never on

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★ 1

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★ 5

Nice place for work out

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★ 5

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★ 5

Love the cycle class

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★ 5

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★ 5

This is the best gym I've ever been to. They have everything you need. Personal trainer are great and gave a lot of patience.

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★ 4

Convenient.

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★ 5

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★ 4

Weight room is well stocked, busy but not crazy

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★ 4

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★ 5

Very clean and has a lot of things you can do.

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★ 4

Got a great price because of the 45 anniversary, Thomas the trainer is great to work with

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★ 1

Disappointing experience. Usually dirty and the mens bathrooms is disgusting. Tricky promotions and hidden fees.

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★ 1

Very dirty!!!! Is anybody cleaning this place?? A few years ago this place was spotless!!! I guess there is a different cleaner, because it's just filthy.

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★ 3

This NYSC needs to fix its broken machines. They take weeks to fix one machine.

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★ 5

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★ 5

Nice club

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★ 1

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★ 1

This place is getting ridiculous. When I signed up AND when they advertise on their board, they stated that towel and babysitter service were included with the membership. I've been a member for 4 years now, the raised my membership twice already, I brought 4 persons and never get the advertise "referring credit" , machines are always out of service, towels are limited, and today I was told I need to have a "babysitter membership" or pay $10 extra for babysitting besides what am already paying which is a lot compared to other gyms with way better equipment. The only reason I did not cancel my membership up to now was because of the location, but today they went beyond absurd! I don't know what is happening with the management in this location, but they overbook classes as well. Speaking with other members I know am not the only person who feel this place is going down the hill. I know 5 people who either cancelled, or move to Park Slope location or switch gyms. I think that they take advantage of the fact that the location is good, but they don't seem to realize that people are getting way better deals at Blink, BAA, and some other gyms and that people is getting to the point where they prefer to commute further to get better service. And that says a lot. The only descent thing about this place is Emily at the front desk who is very helpful.

Source: Google

★ 1

Sports club let someone else use my membership while I paid 98.00 a month! They claimed that I didn’t lose any money! Someone used my membership for almost 2 years until I catch on!! I guess you don’t need a diploma to figure that someone got a fee membership on my dime! And they didn’t give a dam about it!!

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★ 2

Good Fitness class and big place

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★ 5

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★ 1

The staff is very rude and disrespectful. Especially the Mc Edward, the front desk does not do their job they’re never focus, and have more workers at the front desk, hanging out then assisting customers, the locker room/showers are nasty and always filthy and smells

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★ 3

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★ 5

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★ 2

Rude staff, more than half of the equipment are not working, the other half are rusty and old. If something breaks it doesn’t get fixed for months, yet they take the membership fee every month on time. Another guest at this gym expressed his feelings when the men’s hand dryer had been broken for a while and they did nothing to fix it. The only reason I keep coming back to this gym is because the Members here are serious about training and don’t just drop in to fool around.

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★ 1

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★ 2

Aghhhhhhh

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★ 3

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★ 5

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★ 5

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★ 3

This place is moderately clean but it needs new equipment- both the weight machines that have missing pins, ripped vinyl etc. And especially the cardio equipment. Half the treadmills are not usually working and frequently only 2 of the 3 recumbent bikes work. Nice & friendly staff. I just got an email notification of a price increase at my one year mark as a member after I was told this would not happen. Probably going to rethink membership here and shop around despite the convenient location.

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★ 2

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★ 3

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★ 3

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★ 4

When its peak its peak! But other times are chill .

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★ 2

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★ 5

This place is perfect for fitness

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★ 5

This gym is a 5 minute walk from my apartment which makes working out much easier. I joined during a promo as well so my rates can't be beat in my opinion. The space used to be an old movie theater and it still has the big ornate ceilings and stadium style set up in the weight area, which is a stark contrast to all the low ceiling claustrophobic basement gyms you tend to see around the city. I've been there early the morning, evening and weekends and it's never been too crowded so far. I'm not into classes but it seems like the ones they have are great as they are always packed. For what it is you can't go wrong with this location of nysc.

Source: Google

★ 5

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★ 5

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★ 2

Needs a renovation, and cardio machines are always going out of service. Very nice staff.

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★ 2

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★ 4

It's a great gym overall. The open space layout is pretty unique to NYSC and gives it a prison gym yard asthetic and that can be motivating, as odd as that may sound. The staff is very friendly as are the trainers, too.

Bay Ridge is full of meat heads who love their gym time (not a bad thing at all, moreso admirable) but this means the gym is almost always busy all the time. I've never been there without having to alter my routine just a bit due to a machine being in use or an area being too crowded. That being said, there are always cardio machines open.

if I didn't live 2 blocks away the locker room would be considered a bit lacking (just 2 showers, no sauna/steam room).

It's clean, it has what I need to workout, it's a great gym overall.

Source: Google

★ 4

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★ 1

Avoid at all costs. I’m usually not one to write reviews but the customer service I received here was beyond belief terrible. This was on 10/14 at around 1:30pm.

I have been a Blink fitness member for over a year so I can work out by my office. Now I was going to join NYSC to have a gym by home as well. Blink somehow manages to charge half the price of NYSC while offering amazing customer service. I don’t understand how this location can be so so bad.

I had made a guest pass online and come in to activate it. From the moment I stepped in I was talked to like I had done something wrong and wasn’t welcome there. The woman running the front desk made a great first impression.

So then I’m told that I had already had a guest pass before and wasn’t eligible. I have never stepped in a NYSC before and had certainly never activated a guest pass. I checked my email, nothing, no receipts or charges from previous passes on my bank account. Rather than try to help me sort it out the woman at the desk scribbled down the corporate number and effectively told me to go away. It did not seem especially busy and there was nobody else in line.

And away I’ll go, to harbor fitness or blink even if I have to drive there to workout. If this is how they treat prospective members, I can’t imagine how they treat you when you’re locked into a contract.

Update: I both called the corporate office and email the tsciclubs support email. The email never replied and the corporate number support person couldn't issue a refund. So I paid $45 for a membership i can't use.

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★ 4

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★ 3

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★ 4

One of two Bay Ridge New York sports clubs. This one on 3rd Avenue is clean well maintained with a large variety equipment and fitness classes.

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★ 1

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★ 5

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★ 1

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★ 1

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★ 4

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★ 3

This is definitely not the fanciest or newest gym. Every time I walk in there are at least 2 or 3 elliptical or treadmills that aren't working. Early in the morning and late at night they are frequently out of sanitizing wipes. With that said, I love my trainer and I really like the uxf area. It is nothing fancy, but it gets the job done.

Source: Google

★ 4

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★ 2

It's clean but I was not impressed with the layout of the gym. One room for the treadmills and stair masters which were dangerously close together and another room for the stationery bikes, also placed dangerously close together. I was also not impressed with the person who took me on the tour.

Source: Google

★ 1

Very poor management. All due to king Joshua. The dummest manager EVER. smart mouth for the wrong reasons. No way professional. He needs to be demoted to wiping the machines down. I canceled in April 2017. We are in mid September. Was charged until July 2017. Called 101 times members services, called bayridge Brooklyn sport club 101 times. Walked in at least 15 times with in 3 months. The guy ( so called a manager ). Is never there. No direct answer . Come back later ,tom., or call again, or leave a voicemail. BBB , channel 7 , and YouTube. Will see this unfold. Stay tuned

Source: Google

★ 1

I had awful experiences with this gym! I bought one month membership and after this I went back home to Russia. And I told them that I am leaving. So now I figured out that all year every month they changed me. I even was no in the country. When I tried to talk with costume service they told me that they can't do everything with it. So 300$ I just have lost. That really sad and it shows how they care about their customers.
there are a lot of gyms in NY and I highly recommend you to pick another one!

Source: Google

★ 5

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★ 4

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★ 1

Becareful you're not 5 minutes late otherwise you'll be barred from entering classes. I tried to go to a cycling class with several bikes open and they wouldn't let me in. And apparently there is a fee if you sign up for a class and don't attend - so I guess if you're late at all they still get the no-show fee? Fantastic.

Source: Google

★ 3

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★ 1

译文
This garbage gym swindler, cheat other people's money, open an account before everything is clear. Join later start to buckle your credit card money, want to quit the gym still excuse a lot of

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★ 5

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★ 4

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★ 1

This place is pretty bad. They run out of towels often (which are also limited one per person) and the women's locker rooms are gross. Never cleaned, broken toilets. I have went to wash my hands several times and there was no soap. They never re-rack their weights, and the floors in the studio are always dirty. They are not on top of how they do business with members.

I canceled a membership with my boyfriend as an add on. They had the nerve to keep charging MY account for an add on because he didn't walk in and cancel. It's been over 2 months since I canceled and they are still charging me. He doesn't have a membership.....I do. So why should he have to walk in when I canceled both of our memberships? That makes no sense at all.

The manager Josiah is a joke, he keeps getting "promoted" to manage more stores which essentially means he isn't managing any 100%. It took me over a week to get in contact with him. When I spoke to him regarding my account he proceeded to tell me the front desk knew the policy and that's "what they told me when I canceled." Which they didn't. After I was on the phone with customer service they told me this man had noted on my account THAT DAY (after we spoke) he helped me cancel my account and I didn't cancel my boyfriend. Which is a complete lie he never helped me at all. The man is never even there.

His manager's name is Lawrence, another person you can't get into contact with. A manager at another club told me they aren't aloud to give his information out. Last time I emailed Josiah he never responded. How does someone so unprofessional continue to get promoted? This place is terrible on every level.

Source: Google

★ 5

Great location if you live close to bay ridge and the staff are helpful and polite and even when there's a big crowd you can still get your workout in and the machines are much more advanced than other gyms such as planet fitness

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★ 2

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★ 3

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★ 2

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