★ 5

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★ 4

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★ 5

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★ 5

So much fun!!! Tried the free intro class (60 mins) and it kicked my butt! I liked that they display your progress with the heart monitor through class. Our trainer and bestie, Bryan, was awesome! Very attentive to the beginners and super motivating 🫶🏽 also loved the playlist!

Highly recommend for a high intensity workout with a good variety of exercises!

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★ 5

signed up recently with my partner and we both love it! Everyone is extremely friendly and the coaches are great! They do a great job at making you feel included and if you have any questions, the coaches assist you without being super loud about it. Its a very welcoming environment and despite how intimidating it can look, the classes really cater to whatever pace/weight YOU can handle so you never feel like you're not doing enough.

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★ 5

Best coaches and best atmosphere anywhere ❤️😊 love them all😊

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★ 5

Visiting from the Ohio! So much fun and I even got my 2000 m row in today.

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★ 5

My first at OT and loved it. Jason absolutely made me feel comfortable with the run down and Frankie’s class was great. Definitely will be back soon!

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★ 5

I have been going to OrangeTheory Brooklyn Heights for a couple of years now and love it. If you have a chance to workout with Natasha try it! She cares about the participants and she gives great detailed feedback during the workout. Some of us, like me, need and appreciate it! Frankie is also a fantastic trainer who also gives feedback if you're form is a little off. I like OT because it's a good balance of cardio and weights. Give it a try at Brooklyn Heights!

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★ 5

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★ 5

Great coaches and nice studio with up to date equipment and towels! Love Frankie’s motivating music ❤️

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★ 5

I’ve only been to one session and have scheduled another (which I look forward too). Yet Melissa and Jason at the admin desk were helpful and accommodating. This review is solely for the team members.

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★ 5

Jason, bezel and natasha were great help. Natasha was an amazing instructor, very professional and enthusiastic. She was able to properly fix my posture when conducting the exercises. Her and Jason were very informative about the classes and membership process. Overall it was a great experience in which I will be back soon.

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★ 5

I had a great time at OTF! Anne-Marie and Chance were super helpful getting in and learning how the class works. Then the class was run amazingly by Bryan! Hard! But amazing!

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★ 5

Jason, Bez,Max,Bryan was a super pleasure to see what this gym is about an very excited also to have my family here also to work out.

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★ 5

Excelent staff and attention!!!!! Had a great time!

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★ 5

best most caring fitness experience ever! front desk staff anne marie and jason were so sweet and my instructor natasha gave a killer workout. i will be back!

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★ 5

I’ve been a member of Orange theory for two years. By far the friendliest staff and cleanest studio I’ve been to!

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★ 5

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★ 1

Poor organized. Administration is bad.

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★ 1

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★ 5

Fantastic studio with the loveliest staff and coaches. I could not recommend this location more!

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★ 3

STRONGLY RECOMMEND if you are just wanting to try out OT for the first time for the month make sure to go into the branch or call before signing up for services so you can go through the details what the membership commitment entails.

Signed up for a promo deal. I went for a month and then wanted to cancel the next months service but apparently I needed to give 30 days notice to cancel. It’s also not easy to cancel. You can’t do it through the app, you have to call the store and then they send you a form you have to sign and send it back.

All in all, I am not a fan of the OT subscription model, but that is not something this location can control. The instructors are great, the place is clean and easily accessible.

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★ 5

Maddy is great instructor!

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★ 5

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★ 4

A little hard to find. It is on the second floor. Friendly staff and it is nice they have towel service.

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★ 5

This studio is the best! All the staff and coaches are amazing. They’re so motivating and supportive. It’s a great combo of cardio and weights and it’s all around the best workout

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★ 2

This is my 6th month membership review of OTF Brooklyn heights:

*The coaches and staff are amazing. (5/5). Coach Frankie and Bryan are my favorite because they're supportive. Different coaches have different teaching styles and level of involvement, so test out who works for you. The front staff are extremely helpful and friendly as well.

1)The class schedule removes stars - even lower tier locations offer more class slots. For example, offering 5 classes on weekends whereas park slope (same tier level) offers 7 classes per day on weekends, plus more weight training classes. The last class here is at 1145AM on weekends.

2) There are no private locker room areas at this location, so the changing area is crowded and frequently smells.

3)Management is unreliable about membership pauses + billing changes. Having a chronic illness that requires me to take health breaks, I wasn't provided a follow up for my most recent pause inquiry. At ~$280/month for the membership, you'd think they'd follow up.

This location is personally not worth it for me. I recommend joining a Manhattan location if possible and visiting Brooklyn heights, as not to pay the surcharge. There are also other companies that pride themselves on cleanliness that I recommend instead, such as Rowhouse.

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★ 5

Amazing coaches, great workouts, and accessible at any level. Big shout outs to Brian, Frankie, and Katie's playlists!

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★ 5

Nice place to workout, very organized and well run. Maddy and Katie are both fantastic instructors. Lalisse is extremely helpful for any questions

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★ 5

obsessed

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★ 5

Coach Frankie is great. Take his classes! The front desk staff are mostly friendly and welcoming. The guided workouts are very helpful to me. I love that they have showers with toiletries so you can go to work afterwards and not have to carry a million things with you. It's clean and it's a very welcoming environment. I just signed up and will be back!

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★ 3

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★ 5

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★ 5

The coaches are amazing and the workouts are high energy, fun, yet challenging!

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★ 5

The staff were very friendly, knowledgeable and patient to answer all your questions. Bryan was amazing.. Highly recommend..♥

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★ 1

I was offered a promo for a free class online thru a random purchase and OTF was one of the options. I signed up thinking after 4-5 years I’d try the studio as an option for new workout. when it asked for my credit card info, i know it said explicitly noted no charge would occur it was simply to book the spot. I should’ve known better if the scam. I received an email confirming my booking and the zero charge no fine print that if you’ve visited prior you did not qualify. I was never informed upon check in at the studio that I did not qualify for a complimentary class offer. I saw the charge for $35 the next day. When I called to dispute the charge on my credit card, I was told “they left me a message” which is an outright lie, no message was ever left and they could’ve simply sent me an email if they so inclined. This is a matter of principle not the actual cost. And to then be told “we can’t control what promos corporate offers” is not a business friendly response. Sorry to say you’ve lost a customer for life to any of the OTF studios. Please work on your communication if you think charging $35 a class is of value.

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★ 2

I have been an OTF member for about a year and decided to try a new location. My first part of this experience is very negative. Show up at 4:01 on the dot due to google maps telling me it was across the street. The front desk did not give me any issues but did hold my card which I found odd. When entering the class the coach gave me a very dirty look and told me “first things first when you are 5 minutes late you shouldn’t be allowed to enter the studio” meanwhile it was 4:03. In addition she told me there was no phone policy which was no issue in my book. I told her I was sorry and she continued to give me dirty looks the whole class which made me feel uncomfortable. At the end of class , I asked the front desk for my card back . In addition, I wanted to know if they held other members cards . They informed me no but decided so “I wouldn’t have to go back and forth”. In the future, please don’t make decisions of someone’s sensitive security information especially without checking in with them.

Besides that the gym was spacious compared to other OTFs I have been to. My favorite additional amenity is there is towel service compared to my gym who does not have that.

I was looking forward to this but was extremely disappointed. It was not worth the 10$ surcharge.

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★ 5

I love the trainers here. Love Brian for his energy & fun playlist (I also follow him @ Park Slope!). Frankie is so cute and fun to work out with. Both are v attentive and motivating.

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★ 5

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★ 5

You get great workouts at Orangetheory Fitness. The staff is encouraging and friendly. The studio is very clean. The fitness equipment is in great condition. The workouts are varied, and the music is always pumping.

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★ 1

Cancellation policy is absurd. In practice, they have charged me a $180+ cancellation fee.

I had to cancel because of a knee injury. After I canceled online, they made it mandatory to do a follow up call or visit. Once I did, they charged me for an extra full billing cycle, even when it hadn't started. They also didn't accept the day the form was filled online as the actual cancellation date.

Great way for Orange Theory to make a few bucks. Terrible way for anyone to come back or recommend it. I definitely won't. Barry's will bankrupt this location.

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★ 5

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★ 5

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★ 5

I personally do not enjoy working out, but I love going to OTF. I like that the coaches are very encouraging and make working out fun! The staff always provide great customer service and make you feel welcomed every visit. I like that all the workouts incorporate both cardio and weight lifting because I always leave sweating and feeling like I burned a lot of calories!

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★ 5

Fantastic workout and team here. They really make you welcome and oTF is for those who want a guided workout without the instructor intensity and cost. Results are great if you do 2+ / week. Just wish they upgrade the shower areas a bit with airflow etc.

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★ 5

I strongly appreciate these quick and thorough workouts!

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★ 5

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★ 5

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★ 5

The best! Makes working out fun, takes the guesswork out of going to the gym. Great staff and amazing coaches.

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★ 5

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★ 5

Great class, great customer service.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Everyone is amazing from the front desk staff to the coaches and fellow members. The studio is spacious and clean. The workouts are challenging, fun and accessible to all fitness levels

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★ 5

Very helpful staff. Kind and attentive. The layout is easy to navigate.

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★ 5

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★ 5

Good advice 👍 i am trying to take it seriously

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★ 4

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★ 5

Love Maddy and the great crew!!

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★ 5

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★ 5

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★ 2

This review isn’t a reflection of the coaches or workouts - which are fantastic, I love them! It’s about their incredibly strict cancellation policy - you CANNOT cancel or reschedule or even move your reservation to the next day within 8 hours of a class. Basically, if you booked an evening class and in the morning you realize you don’t have childcare, or you’ve gotten sick, or anything associated with being a human, that’s too bad. There is no grace period, not a single time they’ll budge on this. You simply forfeit the money you paid. I’ve honestly never encountered such a harsh policy at any other gym or fitness center - most acknowledge that we are people with occasional other needs and responsibilities! It’s really a shame.

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★ 5

Just finished class #2. So much better than Day 1. What a great workout with Coach Maddy! I highly recommend Otf. It’s a bit expensive but worth the try. Staff is super nice!! I’m done for the day. Back at it Monday!

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★ 5

This is our favorite workout! 100% recommend

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★ 5

I’m just getting back to the gym since COVID started and everyone at OTF has been incredibly kind and supportive. The workouts are tough but exciting. They have me leave drenched in sweat. I only started about a month ago and am already feeling stronger!

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★ 5

Your studio becomes a group of family and friends...it’s therapeutic to commit an hour with people who have the same goals as you...to be healthier. The coaches are amazing and you feel like you get a personal training session every time you go. ❤️

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★ 5

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★ 5

Unique, Innovated concept and great staff. love the music and atmosphere created. cheap price

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

I travel a lot for work. This is one of the smallest orange theories I've been to. I had coach Brit for 2 classes absolutely loved her. Had a male coach for another he never turned down the music and he yelled the entire time to the point I could hardly make out what he was saying. If it wasn't for Brit would have rated this place lower

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★ 4

This workout is great, definitely takes the brain work out of the workout. This studio isn't the best, it's cramped, hard to view the monitors, and has awkward spacing in the gym. The locker room is silly, you can't fit very many people in there. Compared to other studios I've gone to, this is definitely the smallest, but you get used to it quickly and the workouts are still good! The coaches and crew are friendly, abd equipment is slowly getting updated. If it's just as convenient to go to another studio, I'd compare them but if not, this place is great.

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★ 5

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★ 5

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★ 5

Amazing staff! Very motivating and encouraging. They were great! Can’t wait to go back!

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★ 4

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★ 5

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★ 5

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★ 5

I just joined and I'm obsessed! This is such a great studio, too. The staff is very helpful and the coaches are awesome. I love how positive and inclusive it is -- people of all body types and fitness levels working out together. Definitely plan on sticking to this for a while.

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★ 5

My husband and I decided to try to join a fitness class to see if it would stick. Boy did it stick. The instructors here are always motivating and never disparaging. They’re friendly and fun and the work out is insane. Most times you leave as a pile of endorphin-rich jello. It’s always a fantastic workout, sometimes it’s a murderous one, but it will always keep you coming back.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Just been a week and a half since I joined orange fitness and I love it so far
It forces me to get my cardio workout in and also weights and core! Just what I need at this point in my workout regime.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Corey, Garner, BJ, Miriam are absolutely GodSend. great classes, motivational classes,

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Great instructors that gives excellent work out.

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★ 5

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★ 5

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★ 5

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★ 5

Great workout. It incorporates treadmill intervals, rowing, and strength for an ultimate high intensity experience. Good for people of all athletic levels and abilities. The coaches are amazing and the facility is beautiful. Very clean and nice atmosphere.

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★ 5

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★ 5

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★ 5

I really liked the encouragement from my class participants.

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★ 5

I love this OTF studio. The trainers are attentive and on-point with their cues and they correct you if you're doing something wrong. Also, they remembered me even though I only come to the studio once a month when I'm here for work - very friendly staff. I travel from Manhattan to Brooklyn just to workout here.

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★ 5

I enjoyed the workout routine that I attended. It was my first time trying Orange Theory and while I was nervous about what to expect, in the end, the workout made me feel the burn (no joke). I can't wait to go back!

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★ 5

It is effective! I shed lbs and inches in very little time. I feel more confident when I am in the gym that I know what I am doing. And, people who have not seen me in a while comment not just that I look like I have trimmed down, but that I, "look strong." Plus, the positive, fun, family type energy/vibe in the gym is great! Very encouraging w/o judgement.

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★ 5

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★ 5

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★ 5

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★ 5

Great coaches and hard classes, I have a lot of fun going.

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★ 5

This is a great studio with a fun, friendly, motivating staff. It's always clean, showers and bathrooms are fully stocked and weights and equipment is always clean and put back in place. Money well spent!

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★ 5

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★ 5

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