★ 5

I joined Orangetheory and started going to OTF Boulevard about a month ago and it has been nothing short of an amazing experience! I truly look forward to going to every class—the coaches make you feel comfortable, the facility is always clean and welcoming, and the energy is great. If you’re thinking about it, do it.

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★ 5

Best workout around, perfect mix of weights and cardio. Boulevard OTF has the best staff and excellent coaches!

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★ 5

Best team in the game!!!! Ashley, Tia, Jenny and Jordan know the right amount of intensity to get you meet and beat your goal. But the front desk……icing on the cake!!!!

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★ 5

I’ve been a member at OTF since 2015. I love the different workouts and the coaches. The coaches guide you and motivate you to be your best. They give you accommodations if there’s something you can’t do or are dealing with an injury. It’s one hour of my day and I always feel better after I’ve done my OTF workout! It’s a great community and you meet new friends! Love OTF Boulevard!!

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★ 5

This gym has changed my life! Best workout I’ve ever had!!

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★ 5

Orange Theory has truly changed the way I work out! I love the structured classes and the coaches are beyond amazing!

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★ 5

The best gym and coaches! I always leave feeling so good. Great music, super friendly, very knowledgeable and approachable! I initially planned to just go for a couple of months but I am on my 6th month and love it so much!

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★ 5

Best gym and best results.

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★ 5

Love their classes, the coaches are top notch.

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★ 5

Love this studio. Great community. Always clean, great coaches, and community.

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★ 5

I have been a member at OTF Blvd for over 2 years. When I first joined, I was joining to try something different to help supplement my 1/2 marathon training cycles. After walking into OTF Blvd on that first morning at 5am, which was Orange Everest, I became hooked. I became hooked not because of the workout, but because of the supportive coaches, staff and other members. Not only has OTF Blvd become my gym, but it has become like home. The friendships that have been created over the years with other members and coaches has been amazing, especially Coach Ashely when she pushes me at the right times to stop being comfortable!

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★ 5

Orangetheory Fitness Blvd has truly changed my life since I started back in September 2023. If you’re looking for a workout that keeps you motivated, pushes you to do your best, and actually makes you want to come back day after day—this is it. The energy in the studio is unreal, and it’s the kind of place where you walk in feeling welcomed and leave feeling accomplished.

Coach Ashley and the rest of the Amherst coaching team are amazing. They genuinely care about every member, making sure we’re all taken care of and providing modifications if needed. No matter where you’re at in your fitness journey, they meet you there and help you level up. Whether it’s a tough push pace, a new dumbbell weight or just a little extra encouragement, they know exactly how to get the best out of you.

This isn’t just another gym—it’s a community that keeps me inspired every day. It has helped me establish a discipline, build strength I never thought I'd have, and develop relationships that last even outside of the studio. I'm so grateful to have found this community and can't wait to continue my journey here!

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★ 5

Started my orange theory journey in August and it has changed my life. I am now running in races and training for a half marathon. When I first started I could only walk on incline. Jordan is an amazing coach and brings the energy each and every time.

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★ 5

Taking classes here is amazing! The instructors are motivating and the workout is hard enough but not impossible. The instructors are very attentive and encouraging. I would recommend at least giving them a try!

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★ 5

I joined OTF a little over a year ago and I have LOVED every minute of my experience there. Raven and her staff are beyond amazing and I have had the best interactions with all the coaches especially Ashley, Kendra and Jess. They never fail to motivate you, or provide you with direction during a floor workout. I have recommended Orangetheory countless times because its not just a gym, it's like a small family with great music and even greater people who push you to do well!

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★ 5

Great team! I went in expecting it not to be a fit for me- Coach Kendra made me feel at home even though I had to modify many exercises based on some orthopedic restrictions! Ashley helped educate me around the Body Scanner (loved that!) Everyone is so inclusive, you never feel like an outsider no matter your age or ability. The youthful/positive energy is contagious and makes you want to come back and not miss anything.

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★ 5

Best workout! Great coaches and staff . If you are looking for a full body workout this is your place

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★ 5

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★ 1

I was injured and asked about canceling and was told I had to come in to cancel. I filled out the form online and asked to cancel, but was again directed to go in.

The insane thing about all of that is after I googled it I was told many people were allowed to cancel online via verisign. Worse yet, I was not given the option to freeze my account like many others were online.

I haven't been there since july and have requested cancelation twice in writing. I'd go back once I was healed if they had any level of customer service.

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★ 5

By far this is the best workout you will ever endure! I am a result. This is the best shape I've ever been since high school.

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★ 1

OTF are scammers. I specifically asked if I could cancel at anytime, they replied yes. I tried to cancel and they have taken out three months of membership dues. I called and they said that I had to fill out a form, and that takes 30 days to go into effect. I tried canceling in February, but was told that I need to speak to manager. I did not receive a phone call. I canceled my cc in hopes that they would not be able to charge it, I was wrong. I did finally receive a call from the manager when the payment wasn't going through

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★ 5

There is so much to like. OTF in general gets me what I want out of a gym. I never know what to do on my own. The classes remove that issue.

OTF Blvd, in specific, has amazing coaches and SAs up front. Playlists help push me further and I find myself digging deeper.

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★ 5

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★ 1

Ashley Ramsey ("Senior Head Coach") and her staff are unprofessional and condescending. They have been soliciting me with phone calls and emails trying to get me to join their gym for years. I have asked to be removed from their call/email list many times. They must be so desperate for business that they just won't stop harassing me. They get grossly offended and defensive from the simple request to be removed. When I asked one of the immature young girls whom I spoke with for her name, she barked "you don't need to know that". Why would she not share her name? Because she knows she didn't handle the conversation well and wants to hide. All I had to do was listen to the solicitation voicemail she left me 5 minutes prior identifying herself as Kelly. This younger generation cowards behind the phone and has no sense of respect or professionalism. It costs nothing to be kind, but that can't be taught to kids like Kelly that lack accountability. Unfortunately that kind of attitude is not going to help your business, Ashley. I encourage you to reconsider your future interactions because even just one negative interaction can impact your business...Then again if I answered phones for a gym, I'd probably be miserable with my life too.

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★ 5

Just starting to get back into a workout routine again and Orange Theory has enough variety in each workout that it keeps me engaged and coming back.

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★ 5

I love the motivation and enthusiasm of the coaches and other people. Having a programmed workout keeps me energized and moving the entire hour.

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★ 5

OTF is a great workout and the coaches at this location are amazing. It’s pricey but worth the cost!

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★ 5

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★ 5

It's a variety of exercises. Something different every time. I love that it works all parts of your body and your coach is like a personal trainer. It's a great way for me to stay on track and get a great workout done, so I can meet my goals. Also, they play great music.

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★ 5

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★ 5

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★ 5

Friendly place that uses data (arm bands which track heart rate) to encourage you to do better. When doing this with friends it's a lot of fun to each push yourselves to get more splat points and such. Gamification of fitness is definitely motivating, if it's motivating for you this is a great option.

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★ 5

My favorite workout of all time. Coach Ashley is amazing

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★ 5

In 2021 a colleague traveling for work asked if I wanted to join her for a workout at OTF boulevard and I was hooked after the first class! I rejoined a few months ago after taking some time off and I just wish I would have returned to the studio sooner. The coaches and staff are all really great, they help with form, bring energy to the class, and create a great vibe. The members are all pretty nice too. I can honestly say I have no complaints. I don’t own a fitness watch or track my steps, but I do love using the ot beat heart rate monitor to help guide my workouts. I should also note, I had no issues when I needed to freeze then cancel my membership last year. I highly recommend giving it a try!

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★ 5

Orangetheory has a great team of coaches and a variety of awesome members. In the beginning I was a bit shy and uncertain in a new setting.
The coaches were kind and welcoming - they knew my name after my first class with each of them! Which I thought was super impressive.

Around this time last year there was a transformation challenge and that was when the community aspect became more prevalent for me. It allowed me to connect with people who had similar goals and similar times they were visiting the gym. Their positivity helped me create and maintain healthy habits for the months leading up to my wedding in July!!

Admittedly, life has been a little bit of a mixed bag since July and I haven’t been to as many classes as I used to attend. BUT when I walk back in the building - I’m greeted with smiles and friendly check-ins 🧡

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★ 5

I've been an Orangetheory member since 2018, and was fiercely dedicated to my home studio in Tracy, CA. Then covid hit and the management that took over completely changed the community and culture in a heartbreaking way.

Fast forward to August 2021, I had moved across the country and now found myself closest to "The Boulevard" OTF Studio. The community and coaches were so friendly, inviting, and encouraging. I was beyond out of shape but with their help, slowly built myself back up. I quickly befriended many members, ran races with the coaches, and got to enjoy company-sponsored events thrown by the studio manager, Jess.

This studio became "home" in a way that my original home-studio used to be. Well, my original home studio did not want to let go of my membership. But Manager Jess, Head Coach Ashley, and several other staff members fought for me for SEVEN months consistently to get my membership transferred to this studio. **my desire to switch studios/who my home studio was did not impact my membership, this was something I wanted so that my monthly fees would support the studio supporting me.

I love what this studio has done for me physically, mentally, and emotionally. I could never say enough wonderful things about this studio and staff.

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★ 5

Fantastic experience, give OTF a try.

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★ 5

Great studio! Wonderful coaches!
Fantastic workout!

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★ 5

Amazing studio!! High energy and great staff/coaches! Every member pushes their limits and has a smile under the orange lights! Super motivating atmosphere and clean space!

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★ 5

Love this place! Staff is so welcoming and friendly. The workout is the best around. highly recommend!

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★ 5

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★ 5

I hate working out, but I love orange theory!! The coaches are so motivational, especially Ashley at the BLVD location. So worth it!

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★ 5

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★ 5

Great workout, amazing coaching team for a beginner or someone who just hit 1000 classes! Clean facility and friendly atmosphere also help enhance the workout ! Every class is very challenging and you feel amazing at the end of class !

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★ 5

A great gym with even better coaches and staff! The variety of classes keeps things interesting and the use of the heart rate monitor technology gives that extra competitive motivation to keep giving it your all.

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★ 5

OTF Boulevard is a great fitness studio with energetic and dedicated staff. The facility is always clean and cared for. The staff and members are always welcoming and willing to help when needed. The workouts are tough but manageable at all different skill levels.

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★ 5

OTF boulevard is my favorite place to be. The coaches are great and the classes really push me to be better. I’ve tried many different fitness places and this is the one I always stick with. 5 stars.

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★ 5

Highly motivating staff! I have been a member for years! My sister and I love going together!

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★ 5

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★ 5

Love the energy of the coaches, staff and members!

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★ 5

I haven't been working out in a while and this place is super motivating. Very thankful to my friend of course for dragging me here and then also the pumped up staff keeping me motivated. You rock!! (So I can stop the roll ) 😜

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★ 5

I have been going to OTF for 8 months now and I love it! The coaches are so kind and supportive, the classes are fun, and I love that I can track the progress I make in real time. I would recommend it to anyone!

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★ 5

My favorite place ever

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Clean facility with excellent, functional gear. Rounded workout that gives me the flexibility to push myself to my limit, as opposed to an arbitrary one. Status of workout using colors seemed like a gimmick to me, but I found it very helpful one deep into the workout. Instructors push you to your personal limit, but in a supportive way. Staff is very professional, and well trained.

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★ 5

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★ 5

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★ 5

Great workout.

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★ 5

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★ 5

Started Orange Theory Fitness right before the pandemic hit and then continued on everytime it had reopened. I had the unlimited or premium membership and I loved it. I usually hate working out and this was the only gym that kept me motivated to keep going. I loved all the workouts, was always challenged. I never used to run before and I ended up being able to run a mile straight without stopping. I loved all the coaches and their positivity they brought to the studio for each and every workout. Highly recommend this studio!!! Hoping to continue OTF in my new location.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have been attending for maybe 3 months now Otf is amazing and really pushes you especially when Sammi is the trainer. She's amazing, absolutely love her!

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★ 5

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★ 5

I have been working out here for two weeks and I am already obsessed. Such a great workout!

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★ 5

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★ 3

I've had a great experience with this Orange Theory location so far, although one thing that bugged me was one occurrence. I showed up TWO minutes after the 5 minute time frame they give you and the lady at the front desk wouldn't let me in. I never show up late to class, so I could understand if that were the case or if I showed up 10-15 minutes late. I hope in the future Orange Theory can be more understanding that things come up in their customers lives! Not to mention that their classes are not cheap. I have to say that these occurrences with the front desk employees (including the one in New City, NY) might make me have to cancel my membership and find another gym if they are not more accomodating/polite.

Source: Google

★ 5

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★ 5

Everybody who works here is very professional, skilled and attentive. I think the way they are handling the special pandemic procedures is far better than many other businesses I have been to including a few other exercise places. The workouts are varied and of good quality and really do push you to stay in shape. If you want to go somewhere and lean on a machine and have a special experience, this wouldn't be the place to do that. People get here, work hard and leave - exactly what I am looking for. Without question this comes with a higher cost than the big box gyms but it is no doubt true here that you get what you pay for.

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★ 5

Great workouts clean.

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★ 5

Everything!! I had a great workout! Looking forward to another one. Very clean. Atmosphere was energetic. Steph kept you motivated!!

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★ 5

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★ 5

I love how there’s so many different varieties of workout. I always feel challenged. The coaches are awesome in sense of direction and also motivation. I feel great being part of the OTF family. I love the challenges and how rewarding they are. I’m feeling the strongest I’ve ever felt in my life both physically and mentally.

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★ 4

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★ 5

Buffalo peeps, you should be using this OTF studio to burn off all the pizza, wings, and weck! Great spot!

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★ 5

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★ 5

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★ 2

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★ 5

I love ORANGE THEORY the instructors are amazing the staff is always pleasant and the workouts are great! You are always in for a great time and burning lots of calories.

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★ 5

Very cool

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★ 5

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★ 5

Love the workouts. They are intense but I'm able to get through them at my pace and still feel like I accomplished something.

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★ 5

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★ 5

Great pace, great music, great instruction by the coach, and very friendly staff.

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★ 5

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★ 5

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★ 5

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★ 5

Your workout can be adjusted to be exactly what you need. We all start from different places, and each part of the workout can be adjusted to both meet your abilities AND challenge you. The coaches are attentive in their instruction, and make sure that your form is where it should be. I have never had this much fun working out, and it shows.

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★ 3

Expensive

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★ 5

Almost all of my classes have been a blast and the energy of the coach has been amazing!! The OTF classes are great workout without having to plan each day what to do in gym. Everything orange makes it look cool too. Most of coach and regular members seem to know one another which adds a personal touch to the workout. They have lotta challenges going on to keep members motivated. My home studio is NYC but I come here whenever I come to stay with my husband(~2 weeks a month). I cannot be member of studio in Buffalo and enroll classes in NYC(without paying extra, weird policy!!). I really like the 15 mins window before the next class which gives one full hour of class. It gives ample time for class to exit and for next class to come in unlike my home studio where we get 55 min of class and lotta rush to move in and out. The staff are really friendly here. I have been here past two weeks and they already know me. Quiet spacious having seen other OTF. !!

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★ 5

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★ 5

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★ 5

Just started the program a little over a month ago and I’m very impressed. I’ve spent my entire adult life exercising and staying in shape. My career in the military mandated it. Since moving on to a civilian career - I’ve struggled to find a program the keeps me engaged and keeps me lean. I found one in Orange Theory. I usually go to David’s classes - he’s great - and he keeps me energized and wanting to break personal records.

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★ 5

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★ 5

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★ 5

The teacher was excellent. He was encouraging and motivating and pushed me to work harder. I needed that extra push to get the most of my workout.I really liked that he used our names and made it personal. I will come back the next time I'm in town.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great customer service! Best reception staff I have seen.

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★ 5

Best workout ever, with awesome staff.

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★ 5

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★ 5

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★ 5

Always leave feeling like I just accomplished something!

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★ 5

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★ 5

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★ 1

Ass holes and uptight. NOT motivating at all

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★ 5

The workouts are challenging and the trainers are very motivating. Love my workouts!

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★ 5

The trainers are very motivating and the music is always on point. Even though it’s the same equipment, every workout is always different and keeps it interesting. I would never work out this hard on my own.

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★ 5

Difficult but fun. Not too difficult in the exercise complexity but great workout. Can go at own pace but competitive with others as well.

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★ 5

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★ 5

It was a legit intense and oddly fun workout! Everyone was super nice and welcoming and the fitness coach made the class fun. Way too expensive for my current budget but maybe in the future!

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★ 5

The workout is challenging. I appreciate that the coaches are patient and push me to do better. I was visiting from out of town, and attended a class at the Amherst location. The staff was very welcoming and friendly.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Classes kick your butt with the help of great instructors and staff.

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★ 5

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★ 5

Love Orangetheory Fitness!!! Have been going for over a year!! Feel stronger and more fit than I have in years!! Love the instructors!! They know how to truly motivate!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love everything about the workouts! never the same, always challenging, coaches are the best! they keep you motivated and going when you are about to dial it down. They always have a way to modify a workout so no one is left behind. Since day one, I absolutely love the energy. Truly the BEST workout in 60 minutes!

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★ 5

I like that everyday is different. I don't have to think about what exercises to do on my own, I just need to show up. I also love the trainers and staff and the family environment.

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★ 5

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★ 5

Been a member for about a month and I couldn't be more happy with my time at Orange Theory. The staff is fantastic, supportive in getting you to your goals, and takes genuine interest in the members. Good for all fitness levels as well.

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★ 5

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★ 5

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★ 5

Orange theory is the first workout gym/studio that has consistently challenged me and given results. The best part is that you have to schedule your workouts. And the workouts are different everyday and consistently challenging no matter your fitness level. The mix of cardio and resistance training has been fantastic for me producing consistent results. The trainers and staff have taken a personal interest in creating and environment that keeps me motivated for more.

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★ 5

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★ 5

I love this place and the people!

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★ 5

I love orange theory, the work out is never the same but always effective! It is fun the music is awesome and the environment inspiring.

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★ 5

I love how I am pushed to do the best in my workouts!! Great instructors!!

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★ 5

Excellent class, very friendly and comfortable Enviorment
The orange theory approach is differnet than most gyms for the better with the use of heart rate monitors, motivation, individualized as needed for those with injuries as well as being
comfortable exercising in a public place.

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★ 5

I love the format, the intensity,and being held accountable for your own results. The workouts scale to YOUR effort, so if you are not seeing/feeling results step into the orange zone and everything will fall into place.

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★ 5

In one word, diversity!
I've been a memosince opening in March 2015 and I don't think I've ever done a workout twice!

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★ 5

Had a blast. This was the change up I needed!

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★ 5

I am addicted to Orange Theory Fitness!!! My first introduction was in Florida and I am so happy that they have opened in Buffalo!! Come and check it out! I promise you will never be bored and you won't be disappointed!!

Source: Google