★ 1

I highly do not recommend this Orangetheory location. I attended a class with Coach John, and the entire experience was disappointing from start to finish. The rowers had no screens, and when I brought this to the coach’s attention, he replied, “I don’t know, I just got here.” That level of accountability—and lack of willingness to help—was shocking. The coaching was practically nonexistent. Coach John spent a nice amount of time hanging out in the reception area instead of being in the studio to coach and motivate.

The front desk experience was just as bad. When I went to cancel the class, I was met with, “complaining to me isn’t going to resolve anything.” Very distasteful and unprofessional—especially for a place that charges such high membership fees.
I honestly recommend checking out other Orangetheory locations around Long Island because this one is absolutely not worth the money. If I could give it 0 stars, I would.

Source: Google

★ 1

Been a orangetheory pateron for years .I've always and I mean 4 days a week.Will walk in a couple of minutes before to jump on rower to warm up .Being 73 years old my joints need it .After years of doung this I had decided to go fir a 5th weekly class .I got in said hello to the front desk young lady who checked me in exchanged a few pleasantries and went to row for a couple of minutes .As I started to row a front desk coach came over and told me u can't be in here .We'll then I guess all the other coaches over all the years are at fault and her owner will very soon lose me as a customer .As soon as I find a appropriate replacement . .

Source: Google

★ 5

I’ve lost 25 pounds since I started coming 8 months ago and gained muscle in the process, most importantly I’m more healthy and in shape now than I’ve ever been. I’m someone who has been overweight and inactive their whole life and needed someone to show me the ropes. I chose orange theory because I heard it was beginner friendly, and it really is, the trainers walk you through how to do each exercise and you can always make the workout as easy/hard as you want/need, while still feeling challenged and motivated. The staff are also very welcoming. Highly recommend!

Source: Google

★ 5

I love working out at the Melville location. The coaches are motivating and fun to be with. This 60 min workout is tough but ever level can do it. Lots of variety from class to class. Been a member for years. And have never found a better workout anywhere else.

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★ 5

Love the coaches here! Rose is amazing at the front & Coach John is so great! Always looking to getting a good workout in when I come here!

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★ 5

Love it! My favorite location, Guaranteed good workout every time I go!

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★ 5

My girlfriend and I were looking for something that would motivate ourselves and keep ourselves moving. What we didn’t expect was to make such great friends and immediately feel a part of a community. The front desk is so helpful with any task and are top notch. If you are going for the first time all the coaches are super helpful and are accommodating to any skill level although I do recommend trying out one of Erica’s classes and let her get your butt in shape!!!

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★ 5

Great work out, friendly atmosphere, great coaches.

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★ 5

I’ve been to many locations. I like going here a lot. Always a great workout and Saro is a great coach.

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★ 1

My sister took an intro course at this location and decided she wanted to purchase a 4-class pack to continue going & determine whether Orange Theory is the right fit for her.

When she went back into the gym to speak with someone & to pay for those classes, she was met with immediate condescension from the manager (& instructor) of the location. His immediate response to her asking about the 4-class pack was "You're wasting your money" and "Your not going to see results with that."

Sorry.... wasting her money on services & a package offering that Orange Theory provides? Are you kidding me? Also -- who on earth is he to say what results she should be looking for through these classes. My sister is a beginner to fitness and doesn't want to make a major financial commitment to a (VERY expensive) membership before she takes a few more classes & figures out if it's the best option for her.

I can't emphasize enough how condescending and rude he was to her. As a fitness instructor, it's crazy that he could give so much attitude & judgement to someone who's simply trying to get started with going to the gym & fitness. My sister submitted a customer complaint on the cooperate website & he immediately called to follow-up with her. I was there for the call and there was ZERO customer service, ZERO authenticity, and ZERO apology for being so condescending & literally telling her NOT to buy classes from them because she wouldn't see results. He basically just berated her on the phone for leaving a review & "not understanding what he was trying to say."

If he was just a rude manager, fine, whatever. But this guy is instructing classes... I would hate to have someone as judgmental as him to be my instructor. Awful vibes from that guy.

Source: Google

★ 5

I was very hesitant to try an orange theory class. I tried one years ago in a different state and the coach saw where I was physically and made me feel terrible for needing to modify/ move at my own pace. I was nervous I would experience the same thing but after a friend convinced me to try it I can gladly say that my experience was the exact opposite. the front staff were friendly and Saro was amazing with me and introducing me to everything. I also took a class with James and he too was great with me. I had questions during the workout and he happily answered them. Not once did I feel like a misfit. I signed up for a membership the first day after Saro's class because I enjoyed it that much and new that this is what I needed to transform my body.

Source: Google

★ 5

Excellent experience here. I love the manager, the staff, and the workouts —- they were well balanced, challenging, and fun. I especially loved all the stats and metrics so I could see my effort and progress. I made great improvements working out here 3x a week for several months.. Unfortunately I had to leave. Due to a knee issue I need to switch to cycling from running — and the cycle on the premises doesn’t have the metrics that make the treadmills such a great experience. But for those who can walk and run, I recommend this OTF most highly! 😊

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★ 5

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★ 5

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★ 5

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★ 3

Speakers are too loud impossible to work without headphones . But everything besides this major issue is good

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★ 5

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★ 5

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★ 5

On point all around workouts! Fantastic staff with great music! Highly recommend if you're looking for improvement in yourself.

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★ 5

It’s motivating, challenging and always changing. The coaches make it fun, and the staff is great. But most importantly, it’s the only thing I’ve done that I see results.

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★ 5

The Orange team keeps me motivated..every workout is fun and Challenging.

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★ 5

I've enjoyed my time so far at Orange Theory. The staff has been super receptive, especially considering I am well out of shape. They are able to balance running a full class with being able to ensure you are doing exercises properly. They are always available to answer questions, even if they are not necessarily on the clock. I appreciate the flexibility in workouts, and that you are not pushed to do something you cannot handle. Most coaches provide good alternate exercises to do in lieu of the programmed exercises that are more appropriate for the people who are better in shape. I hope to be able to meet my goals and to continue enjoying my experience there.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

Everyone was so nice. My 1st class was great. I sweat my balls off and my legs feel like jelly 😂😅😅

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★ 4

Great workouts, coaching and support staff. They always motivate you to push your comfort zones.

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★ 5

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★ 5

I’ve been an OTF Melville member for more than four years and I still look forward to every class I take. The workouts are intense but fun, and I like the variety and the atmosphere. All of the coaches are awesome and so motivating, but I have to give an extra shoutout to Coach Dan for being my favorite coach! He brings extra energy to class, plays great music, gets to know his members personally, and is always challenging us to run faster, row harder, and lift heavier. :)

Source: Google

★ 5

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★ 5

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★ 5

great cardio workout!!

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★ 5

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★ 5

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★ 5

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★ 5

There is a best place for the workout.

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★ 5

Great staff. Very clean

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★ 5

Great experience with Dan the coach…. Pushed me to bring my best effort …. Also funny which helps ….. good music and great workout …. Quite effective . Brooke at the desk was so informative , made me feel comfortable and was so nice. Although I thought the tracking would intimidate me I realized everyone cares about their own and measuring your effort is key to this philosophy.
Thank you Orange Theory and team !

Source: Google

★ 5

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★ 5

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★ 5

The best! Individualized approach to fitness with an upbeat & encouraging team of trainers! Clean facility... up-to-date & safe equipment.... treated/treating COVID precautions properly!!! Love it here!!! Best gym experience ever!!

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★ 5

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★ 5

I love how motivating it is! The coaches really do help you throughout your workout if you need help with something. I love the loud music and the environment!!! It makes you want to work harder, especially when your favorite song comes on! Great results because of all the wonderful benefits of OTF. 🥰

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★ 5

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★ 5

The staff and facility are amazing.

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★ 5

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★ 5

John is an excellent coach and Lauren the manager was friendly and enthusiastic!

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★ 5

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★ 5

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★ 5

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★ 5

Trainers are the best. Knowledgeable, helpful and motivational

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★ 5

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★ 5

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★ 5

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★ 5

Best workout with the best staff and members

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★ 5

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★ 5

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★ 5

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★ 5

Great workout programs and enthusiastic coaches and staff! Doesn’t get much better than this. Shoutout to coach James, Jess and Jacyln they rock!!

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★ 5

Signed up at OTF Melville cause I knew I needed to get in shape for my wedding. I'm very happy I chose this place! The workouts are well rounded, and they're always different so you won't get tired of doing the same thing over and over. The coaches and staff are very welcoming. The best part is that you don't have to be a super athlete to get through a class. You go at your own pace.

Source: Google

★ 5

Best workouts and staff!

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★ 5

Started at the End of September, after working out for months on my own and would never switch back! Great workout!!! Great coaching helps you to achieve goals and IMO push yourself.

I have gone down now 4 pant sizes. I think being a mother of two the most important thing I am taking from joining this gym is how much more I can do, how much stronger I am and how much better I feel. The staff makes the environment complete bc they are all great!!! 🖤

Source: Google

★ 5

I have been an Orange Theory Melville member for three weeks now and I am LOVING it. The instructors are fabulous and the workouts are fun and challenging. It really teaches you how to push yourself! I’m so excited that I tried the first free trail class.

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★ 5

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★ 5

Day 1 of Hell Week was burpee hell but worth it. Thanks coach John!

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★ 5

Love it !

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★ 5

This location is amazing! The coaches are phenomenal in leading and motivating. The workouts truly work and I’m so happy I have signed up.

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★ 5

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★ 5

A great overall workout. Good music and a clean facility!

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★ 5

Love the classes! I Always leave feeling like I worked hard!

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★ 5

Best place to get in shape and realize your full potential. Nice to have healthy competition too!

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★ 5

Awesome class today with Sarai.. and her music is always. Great way to get your day going!!

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★ 5

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★ 5

Love this place. Great workout atmosphere. Classes structured well to make me not have to worry about planning. They take care of everything. Great gym, great staff

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★ 5

OTF is heart pumping workout with a fun and friendly atmosphere. Two thumbs up!!

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★ 5

Best workout programs! Everyday something new! I love it!

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★ 5

Great workout every day!

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★ 5

Great workout everyday! Variety (and tunes) keeps it interesting and coaches are the best! I’m feeling stronger, up to 5 days/wk and wanting more. So addictive and energizing. Well worth it, more than worth it!

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★ 5

Totally addicted. The workouts and people are amazing.

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★ 5

Great Workout! Consists of weight lifting and cardio. Great music, staff is friendly and trainers are awesome

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★ 4

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★ 5

Loved this location!! Everyone was so friendly and accommodating! Had an awesome workout with John too!

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★ 5

Great workout with skilled trainers

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★ 5

Great class today!!

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★ 5

Love this place! This is the only workout I’ve found that’s actually helping me lose weight.

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★ 5

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★ 5

Otf melville is awesome! The staff is super friendly and it’s an amazing one hour workout!

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★ 5

The whole staff is friendly, helpful and motivating! This workout will challenge you
In cardio and strength training!
I totally recommend Orange Theory!! I get a workout like no other. I always burn at least 500 calories and feel great after my workout! Try it!

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★ 5

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★ 5

Love OTF Melville! Best coaches ever!

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★ 5

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★ 5

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★ 5

Awesome workout today!

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★ 5

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★ 5

Great studio with effective coaches and nice staff.

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★ 5

Great workout in just an hour. Trainers are wonderful and music is great!

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★ 5

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★ 5

Best workout! Best staff! Life changing!!!

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★ 5

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★ 5

James is very attentive to participant’s form and levels of exertion. He makes an effort to know everyone’s name and fitness level, offering modifications and support throughout each workout. James is an asset to OTF Melville! (Oh- and his birthday is tomorrow! Happy Birthday, James! 🎉)

Source: Google

★ 5

I Love Orangetheory! I am over 60, have a desk job, Diabetic Neuropathy in my feet. I need Orangetheory and it is working for me. They help me adjust my short comings and I get a great workout. I am a better version of me. Thank You

Source: Google

★ 5

Such a dynamic workout every time. This place is for everyone. OTF Melville is motivating and caring.
My company recently used wellness points and we are doing a private company class in Sept!!! What an awesome thing to offer OTF!

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★ 5

Great workout! And amazing energy and trainers!!!!

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★ 5

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★ 5

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★ 5

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★ 5

Always a great feeling after working out at Otf!!!!

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★ 5

BEST workout ever. I finally found a place where I am excited to go and get in shape! The coaches and the staff are incredible. Can’t wait to go back!!

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★ 5

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★ 5

Just joined and super excited! Loving the workouts and the atmosphere so far. James’s class was awesome! Ariel at the desk is also awesome and super helpful!

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★ 5

Love love love Orangetheory Melville!!! Everyone is super supportive and energizing!

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★ 4

Excellent classes with the perfect mix of cardio and weight training.

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★ 5

I really love OTF upbeat attitude, the interesting and varied moves, and some real challenges. I've been working out at OTF for 1 year now. I usually do four workouts a week and feel fantastic after each one. The staff and trainers are supportive and attentive. I have gone done 3 sizes and lost 50 pounds. The best lifestyle change I ever done. Love OTF Melville!!!

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★ 5

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★ 5

Great class today

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love OTF! Great workout and keeps me motivated!

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★ 5

Great workout. Will definitely be back

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★ 5

Orange theory is a great one hour work out that’s great for all ages! You walk out feeling like a million bucks!

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★ 5

Great front desk!!!

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★ 5

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★ 5

I love the feeling that I have a personal trainer but I can still blend in with a group. I love the fact that it is a class but I don't have to follow a bunch of dance moves or routines to get a workout. I love how the trainers give just the right amount of coaching, teaching/demonstrating and encouragement. I love the positive atmosphere! I love the friendliness of the staff! I love the variety in the schedule of classes. I love the use of technology to track my progress. I don't love the price but it is totally worth it! I didn't think I would like the loud music but I love that a variety of music is played at every workout and it's not all hip-hop. I would love it even more if more Latin songs were played, though. :)I'm about a month into my membership and I am definitely enjoying being a member here and attending classes regularly!

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★ 5

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★ 5

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★ 5

Awesome workouts and coaches. Nice, clean facility

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★ 5

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★ 5

Amazing classes! Great instructors!

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★ 5

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★ 5

Great workout! Love the coaches!

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★ 5

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★ 5

I love Orangetheory workouts to start my day!

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★ 5

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★ 5

Love love love this gym!!!! Melville is the best!!

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★ 5

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★ 5

Great energy and trainer at my first class at OTF Melville👍

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★ 5

Very happy so far, took 5 classes total and already feeling stronger.

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★ 5

Awesome workouts (you may otherwise never try on your own at the gym) for all ages and levels. Friendly, helpful, knowledgable staff and trainers. Environment is always clean and wiped down after each workout. An all around great experience each class! So glad I took the plunge to try OTF...I feel great and couldn't be happier with the Melville location!

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★ 5

HIIT training is amazing and very effective. I absolutely LOVE how motivating the environment is. I truly feel that the set up, the people and the trainers running the class are exceptional. I love how everything is tracked, its very easy to understand and makes it more fun to reach specific goals.

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★ 5

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★ 5

Can’t believe I waited so long to join! Upped my membership within a month. Huge fan 💪🏼🧡

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★ 5

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★ 5

Love this workout. And the trainers are awesome too

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★ 5

I’ve been going to Orange Theory Fitness for over a year now and I have nothing but great things to say about the hard work and dedication that the team in the Melville location provides to their clients. I’ve seen such an improvement in my physical health as well as my overall well-being. OTF gives you the confidence and tools to lose the weight, gain the muscle, and motivate you to keep going to be your best self.

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★ 5

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★ 5

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★ 5

OTF Melville has changed my view on working out. I used to have to drag myself to the gym and wouldn't always feel like I was getting a good workout in. Now, I always look forward to my scheduled class as I know it is going to be an amazing workout. Definitely recommend! Awesome staff and studio.

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★ 5

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★ 5

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★ 5

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★ 5

Orange theory has transformed me in just 3 weeks! Already down 7 pounds, feeling stronger, and running with much more stamina. I love it!

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★ 5

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★ 5

Love this gym !!!

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★ 5

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★ 5

Such a great workout and wonderful coaches!

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★ 5

Best workout around! It is never boring and I would definitely recommend joining.

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★ 5

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★ 5

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★ 5

Had an awesome coach who was SUPER motivating today!

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★ 5

Great class! The monitors really keep you from slacking during the workout

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★ 5

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★ 5

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★ 5

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★ 5

Only workout I have done for over 2 years and had not bored me. Exciting and different every time. Always challenges me

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★ 5

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★ 5

Love love love!!! The best workout! So much fun! Addictive!

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★ 5

LOVE IT

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★ 5

I have been going to orange theory in Melville for a few months now and John and James always provide a good work out and are super nice and helpful!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great workout, friendly and motivating staff!

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★ 5

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★ 4

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★ 5

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★ 5

Best Workout Ever! Amazing trainers, high energy, friendly environment, always challenging. I'm addicted! Cant say enough great things about Orange Theory in Melville! Everyone should check it out! It's awesome!

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★ 5

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★ 5

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★ 5

Worth everything penny! I get the best workout-I think its addicting! I've always had a gym membership, but I have NEVER worked out like this!

Love Sarai-she has so much positive energy in her classes and she makes you want to work harder and harder!

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★ 5

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★ 5

Awesome place to get into shape, whether you are a beginner, intermediate, or advanced. The coaches are awesome and are there to help. I highly recommend Orangetheory!

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★ 5

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★ 5

Love!! Love!! Love!! Orangetheory Fitness !!
Best workout I have ever stuck to and become addicted to.
Love the staff and all the great Coaches!!

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★ 5

The coaches are so motivating and so inspiring! The staff is the very best, there is no staff better!!!

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★ 5

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★ 5

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★ 5

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★ 5

It's challenging, but fun. You really get a great workout at your level and pace. The atmosphere is friendly and the coaches are Awesome... They are my new favorite flavor... "Orange" ... LOL 😁

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★ 5

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★ 5

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★ 5

Great staff and coaches at the Melville facility, and although the workouts are unique to OrangeTheory, it doesn't feel like a cult! And it's structured so you can do the exercises at your own pace and no one will judge you for it. And they have you doing exercises that you might not ever do on your own, but they're good for you, so embrace it!

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★ 5

I don't ever work out but my coworkers and I decided to try this place out. They provided great customer service and Joey, the instructor, was great. We plan to return.

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★ 5

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★ 5

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★ 5

Committed and caring staff. Kick a$$ workout 😎

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★ 5

So much better than going into a gym and having to pay for a private instructor...every group session has an motivational instructor, every session is different from the last one so I am never bored and your heart monitor tracks your progress ...genius

Source: Google