★ 4

Love the Philosophy of the place... Love the community feel... The vibe at the west side is great!!!

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★ 5

The place is always very clean. Staff is always very attentive. Equipment is up to date.

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★ 5

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★ 5

If you’re looking for a gym where you want to see results enjoy yourself and feel confident. This is the place to be. Amazing trainers, amazing front desk, and truly is a great experience. Highly recommended it , so definitely sign up for the free class and you will not regret it!

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★ 5

Solid workout all around!! Great staff!

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★ 5

My favorite studio! Been a founding member since opening in 2018. Staff, including instructors and reception are fantastic, especially the early morning crew!!

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★ 5

This has been the best gym I have ever been too..I love all the class and the coaches

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★ 5

Great coaches and friendly staff.

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★ 5

I love Orangetheory Scarsdale classes are great! Coaches and Staff are great!

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★ 5

All the help has been wonderful and helpful.not to mention the trainers are fabulous

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★ 5

I always enjoy coming to class at this location of Orange Theory! It’s a great workout, plus the instructors are helpful and dynamic. The environment is very welcoming, and parking is super easy, which is a score. I highly recommend this location.

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★ 5

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★ 5

The best hour of my day! I love the workouts and the music always keeps me motivated.

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★ 5

Ive been coming to this studio for over a year. The staff is fantastic, the studio is clean, and the workouts are amazing!

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★ 5

Great place!

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★ 5

I love coming to class. Get it done in an hour and go about my day. And I’m starting to see results

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★ 5

OTF Scarsdale is fantastic! Super clean facility and all the staff are friendly and knowledgeable!

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★ 5

I’ve been a member at Orangetheory Scarsdale for over 3 years, and I wouldn’t change it for the world! When I first joined, I never considered myself a runner, but now I run regularly, feel stronger, and know how to lift properly without risking injury—all thanks to the incredible coaches. The front desk team is always a pleasure to see, and the entire staff is consistently friendly, welcoming, and encouraging. You simply can’t find another workout that packs this much energy, motivation, and calorie burn into one hour. Orangetheory Scarsdale has truly transformed my fitness journey, and I’m so grateful to be part of this amazing community!

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★ 5

OTF provides a Fun and varied hour of cardio and strength exercise. The color coded heart rate display allows you to adjust the intensity to your goals and health needs. The coaches are friendly and provide adjustments as needed in a supportive manner. Highly recommend.

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★ 5

Love this place! The gym is always clean, the equipment is top-notch, and there’s never a problem finding what I need for my workout. The staff are super friendly and always willing to help. The energy here makes it easy to stay motivated—I actually look forward to coming in. Highly recommend to anyone looking for a great spot to train!

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★ 5

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★ 5

I've been coming here for years. I love it! The gym is clean, the trainers are great (and love their playlists), and the routines have enough variety to make things feel different. Such a great gym!

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★ 5

Best gym ever! I love the signature workouts and challenges! I’ve lost 15 pounds!

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★ 5

I love OTF! I’ve been a member for over a year. It has helped me transform myself into the best version of myself🔥🔥🔥

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★ 5

Love working out here! Team is supportive and its a great work out.

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★ 5

OT Scarsdale is always clean and has a friendly staff.

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★ 5

Scarsdale OT has the most amazing staff that make the classes so enjoyable!

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★ 5

OTF SCARSDALE IS THE BEST! I have been here for 2 years. All the coaches and staff are so professional, kind, motivating and understanding. The studio is super clean and spacious. I am so happy I joined. My health has gotten better as well as my confidence level. If you are thinking of joining a gym, this is the place!! 🥰

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★ 5

The staff is awesome and the gym people are friendly. I’ve never been a gym person but I have been coming here for 3 & 1/2 years, 3-4 times per week and I have no intentions on stopping.

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★ 5

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★ 5

I wrote the below review—and good news! Orange Theory Scarsdale now has the new weights. I used them today. Thank you soooo much! (Older review below.) 5 stars now instead of 4! :)

I love the classes, the coaches, the music, the service and management. I wish the gym at this location would buy and have available more 15 and 20 lb. weights. All the members politely do their best to share these, but these weights are in demand. The weights are a cheap and easy way to make the member experience better. I just don’t get why they won’t do it. I’ve been told that it’s up the owner to buy them from the main company. Just go rogue and buy the weights somewhere. Again, love everything else, but this issue impacts us every class. Thank you for everything else!

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★ 4

THIS GYM IS AMAZING I LOVE IT, THE TRAINER IS GOOD AND BRINGS AMAZING MUSIC TO CLASS EVERY WEEK. THE ONLY THING IM REALLY DISAPPOINTED IS THAT THEY TAKE OUT THE 5AM CLASS, THIS IS THE ONLY TIME I CAN REALLY WORKOUT AND THEY TAKE IT AWAY ITS SO ANNOYING THAT I HAD TO GO TO F45 BECUASE THEY OFFER THE MORNING CLASSES ...PLEASE BRING 5AM CLASS BACK ALL WEEK MONDAY-FRIDAY THAT WOULD BE GREAT THANK YOU

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★ 1

I am incredibly disappointed with the customer service at the Scarsdale OrangeTheory location. I signed up for a free class, eager to give it a try based on the great things I’ve heard. Unfortunately, my experience was nothing short of frustrating. I was running late due to heavy traffic but still was scheduled to arrive 10 minutes before the class started. However, I was told I could not attend.

I explained to both the front desk associate and the manager that I had driven 30 minutes to get there and asked if an exception could be made. Their response was a firm “no.” While they claimed it was for my safety and to allow more time for a proper orientation, I know this explanation wasn’t truthful. I made it clear that I am not new to fitness and am familiar with the equipment, yet they still refused to accommodate me.

What’s truly disappointing is that I believe the gym was more focused on having enough time to sell me a membership than on respecting the time and effort I had already invested in making it there. I know many people who have arrived just 5 or 10 minutes before class and were still allowed to attend, so it’s clear they could have made an exception for me as well. Instead, I was turned away for no valid reason.

At this point, I’m left wondering if the class was full, and they simply didn’t want to make room for me as a first-timer. Regardless of the reason, the lack of customer care and consideration for my time is inexcusable. I will never join this gym after being lied to about making an exception and treated with such disregard.

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★ 5

The Orange Theory location in Scarsdale, NY, offers a top-notch experience with a clean and well-maintained facility. Julia was exceptionally encouraging, pushing me to challenge myself while maintaining a supportive atmosphere. The workout itself was dynamic and engaging, making it an enjoyable and rewarding session. Highly recommend!

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★ 1

They claimed that recurring payments from my credit card suddenly stopped working after 8 months. I didn’t attend classes during this month due to an injury. They reported that I would still need to pay for that month regardless and if I didn’t then they would send a collection agency after me to get that payment. On top of all this I need to make another monthly payment before I can cancel my membership. This place doesn’t believe in customer service and is not at all interested in retaining their clients.
I did enjoy the workouts here and was not planning on canceling my membership at all until this interaction.

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★ 5

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★ 1

I tried to cancel my membership via phone for months. In July they texted me to update my payment method, and I reminded them that I cancelled. They want to charge me AGAIN for "missing the 30 day notification window". HOW MANY TIMES DO I HAVE TO TELL THEM I CANCELLED???? The Manager is rude and claims I authorized my membership to be placed on a freeze. They overrode what I stated. And are threating to send the account to collection. Worse experience trying to cancel a membership. How many months should that take?... And it's a shame too because I quite enjoyed the classes. I planned on rejoining down the road, however based off of my experience with Scarsdale I will NEVER rejoin!

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★ 5

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★ 1

Among all the workout places, this is the worst and most rigid place. They don’t tell you about the ‘rigid rules’ when you sign up. They are discovered as surprises. Read yelp reviews where they have 3 stars only and people call out their rigid policies.

To owner’s response— instead of admitting the mistake that they hide their rigid policies from new members, owner is blaming back. No apologies as usual. This is the worst review I have written so far.

If you get stuck in traffic or emergency and are late to the class, you won’t be allowed to enter. The front desk staff are indifferent, rigid and not helpful. So if you have bad luck being late, you wasted an hour on nothing.

If you aren’t happy after first few classes, you will be charged for another month even if you cancel (there is 30 days cancellation).

Management couldn’t care less about members being unhappy. They have a ‘whatever’ attitude.

They also charge if you miss the class.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

One class...and I became a member! I really enjoy working out at OT

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★ 5

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★ 5

I took my first class at the Scarsdale location and loved it! Josh had such great energy, helped us improve our technique when necessary, and pushed us to work harder! Looking forward to my next class at Scarsdale!

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★ 5

Excellent fitness program. The hour goes by quickly and you accomplish more than any other workout program. Coach Josh and staff are very supportive. Amazing program!

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★ 5

absolutely love the classes and the energy of the coaches! The workouts are tough and rewarding!

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★ 5

Great workout experience. Been here two years and I really just love it. The studio has easy parking, great staff and great coaches. I love that I don’t have to think. I show up, listen and get a fantastic sweat on. My muscle tone is better than it’s ever been.

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★ 5

AWESOMENESS!

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★ 5

The Scarsdale OTF coaches are informative, helpful, attentive, and encouraging. I am always leaving the class feeling better about myself.

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★ 5

I am new to the area and wanted to search for a gym with intense exercise classes for my fitness goals. Orangetheory Fitness in Scarsdale was incredibly welcoming and their classes are phenomenal. I took an intro class with Fatima and her class was one of the best that I've attended: happy, energetic, fun and intense. The front desk staff, Ally and others, were very helpful with all of my questions about membership etc. Overall, a very wholesome exercise community.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Our studio is the best that I have ever attended. The coaches know each member personally and support us to meet our fitness goals. The management team is extremely kind and does everything possible to ensure the member experience is top-notch!

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★ 5

Amazing! Josh is awesome

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★ 5

Great experience hands down, highly recommend.

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★ 5

Home studio. Best coaches in the area. Warm & welcoming staff to boot!

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★ 5

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★ 5

I like that the entire workout makes me so focused on what I am doing and what I have to do next that I forget everything else which is what the goal is when I work out! I’m able to unplug and be present! Coach Aimee was great and the class vibes were immaculate!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love this place. My first gym membership I've actually use for over a year now and still going.
It's a fun environment. Classes are never the same so you'll never get bored of the mundane. The staff pushes you to reach your goal and are very supportive. The only gym membership I've consistently used by far.

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★ 5

Great workout! Really pushes you and is well rounded!

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★ 5

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★ 5

We love our gym! The team truly cares about our fitness needs and does a great job making our experience great!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Excellent Instruction. Professional and helpful staff and clean environment.

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★ 5

This is a great place for working out. Staff is professional and helpful. They answer any questions and provide support as needed. My husband and I are very pleased to have joined!

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★ 5

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★ 5

Being it was my first time working out at Orangetheory, I very much liked how welcoming the staff was and how the class was. I could see myself attending more classes!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

First experience at an OTF and I must say the I'm impressed. Long time NY Sports Club and Equinox member when living in city. Living in Westchester Co now, OTF Scarsdale has filled that void that Ive been missing post pandemic. The facilities are nice and clean. Staff is excellent and very accommodating. Shout out to JoAnna and Carolyn for making my onboarding simple and easy.

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★ 5

Orangetheory Scarsdale is warm and welcoming. You will never regret walking through the doors to the BEST 1 hour Full Body Workout ! Everything is ready & set for the clock to start and the Coaches to bring their best from begining to end. From the first time you walk in, to experiencing the workout , booking in the app, and interacting with the Staff and OTF Scarsdale Community, you will always have a positive experience ☺️

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★ 4

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★ 5

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★ 5

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★ 5

Great workout, fabulous instructors, and clean facility following covid protocols. Highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

I signed up a month ago and I am loving this 45 minute workouts! Seeing the different color coded zones and calories being burned along with great coaches and music make it something I look forward to! 5 stars for safety too😊 The app is an amazing tracker too!!

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★ 5

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★ 5

Emily is one of the best coaches here. She is worth waking up early for. They keep the place clean and bathrooms well kept. I enjoy coming here and would recommend this location.

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★ 5

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★ 5

Orangetheory has totally changed my fitness regimen. I used to only run 5-7 days a week and now I look forward to my OTF days... it’s made me faster and stronger. It’s an amazing workout. Great coaches too — especially Emily in Scarsdale.

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★ 5

Coach Emily , CJ and Lauren rock!

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★ 5

Don’t waste your time reading this. Just join!

But if you insist....I joined OTF 16 months ago when my best friend told me I needed to give up the dream that Zumba twice a week would get me the weight loss, strength and toning results I wanted. It has been the best return on investment-in-myself I’ve had since college!

The owner, Paul treats me like a long time friend. Staff always greet you like they’re so happy you walked in the door. If you want to change your life and you’re up for the challenge, this is it. You will feel seriously accomplished after each workout. You never do the same workout twice. Love CJ, Emily, and Lauren!

The choice of music matters and helps tremendously when you think you can’t go another second. CJ wins the Emmy for “best motivation with playlist, dance moves and positive energy-in an OTF studio setting”!!!!

You’re still here.... why? Call and book your first free class. Tell them I sent yah!

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★ 5

Being a devoted OTF member, it's all about the staff and coaches to me! The workout is amazing, and those who put it together are awesome- but what really drives my review here is Coach Emily and the staff at the Scarsdale studio. I'm on a temporary work assignment in White Plains and my home studio is Audubon, PA. The staff in Scarsdale have made me feel welcome with friendly embrace, especially when I'm faced with complete strangers and missing my home studio community. Coach Emily is upbeat and positive, and she's not afraid to correct improper form and assert her OTF knowledge so that everyone can achieve amazing results! She is fantastic and I wish there were more of her in that New York area of OTFs. Thank you for all you do!!

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★ 5

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★ 5

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★ 5

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★ 5

Very organized workout with balanced challenge and recovery periods! Coach Emily was VERY patient and attentive. The session had both strength and cardio stations. The workout centers around target and max heart rates to motivate you to burn calories and achieve better cardiovascular health! I highly recommend classes at Orange Theory Fitness in Scarsdale.

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★ 5

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★ 5

Bruce gave a great workout at Scarsdale yesterday! He was so careful to make sure I had good form so that I could avoid injury, and I really appreciate that attention to detail.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love the variety, combination of workouts, the music, the lighting, the type of equipment, and the total length (60 min). Highly recommend!! Its been a game changer for me!

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★ 5

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★ 5

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★ 5

Highly Recommend, great location and very motivating.

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★ 4

Initially went here and was very disappointed with the service. Then after clarification and efforts from the studio I went and took a class. Needless to say I joined. It’s a great workout. Nice and clean facility. Helpful staff and a hands on owner. You have nothing to lose but some calories so give them a try!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

If you've only got an hour to work out this is the best place to go!

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★ 5

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★ 5

Always a great workout. Coaches and staff are friendly, supportive and encouraging.

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★ 5

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★ 5

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★ 5

I’ve been going to OTF Scarsdale since it opened 5/21/18. Love this place! CJ has helped me reach my goals. His constant motivation enables me to complete the class and end the day in a positive note. ❤️

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★ 5

I’m 6 months into OTF and it really has changed my day to day life. The Scarsdale location is always clean and the equipment has never given me any issue. I have gotten to know each of the trainers very well and all of them are wonderful. The OTF method has been effective in getting me to the fittest I’ve ever been in my life. I go 3 to 5 days a week with a very demanding work schedule and feel like I could probably do this forever and never get bored.

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★ 5

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★ 5

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★ 5

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★ 5

Orangetheory is great. It is a very fast directed 60 mintue work out with a coach. Scarsdale location has wonderful staff and amazing coaches. There are about 5..6 coaches, so its very convenient to schedule a workout through the app with different coaches at different times. I usually go to Coach CJ's class. He plays the best music and is very motivating. He also corrects my form, if im doing an excercise incorrectly. Overall, amazing place to workout. Highly recommended!

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★ 4

Very fun workout!

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★ 5

I tried Orangetheory for the first time and it was amazing! I am not very athletic but this class is for everyone at all levels from beginners to pros. My instructor was Emily and she really made the class! She was motivating and gave clear direction that I didn't even have to think about the next step, she had it all laid out for us. I am joining today!

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★ 5

ThisOrange Theory is great. The structure of the classes the equipment and the overall knowledge of the team is amazing BUT Scarsdale. Scarsdale’s team is quite AMAZING. They’re very very friendly, very intelligent, motivating and creative. I’ve only taken classes with Emily and Heather. They’re both great and powerful and will be able to push you where and when you need it and give you a great class. I love working out and have worked at gyms and I run a lot and like to think I have a fitness background sooooo personally recommend this Orangetheory A LOT and really think everyone should sign up for classes. You’ll feel better and be a better you.

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★ 5

Went twice. Joined immediately. Excellent all around.

Source: Google