Planet Fitness

Jamaica, 13240 Metropolitan Ave, Jamaica, NY 11418 | ★ 3.9 (1424 Review)

📞 +1 718-291-0400

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About the Club

At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

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Reviews

Orlando Garcia

★ 5

I originally gave this location 3 stars because of the scarce amount of equipment and people jerking rec on there phones while on equipment.

But it seems like planet fitness has been listening to feedback form its community

Thank you for the added equipment

The lay out makes sense and allows room to breathe while having ample equipment.

Good work planet fitness

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Bolivar Suazo

★ 5

None Gracias Thanks 👍

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Angelica Leal

★ 2

They recently upgraded everything, which is great! I was so excited to see a squat rack so I can finally do deadlifts. Terrible experience today with the rules at this gym. I had a set of 10lb and 12lb dumbbells with one 15lb dumbbell. There was nobody using them and nobody around. The manager came to grab the dumbbells to re-rack them. I told her I was using them. She said I couldn't have more than two because it's supersetting and it's not allowed. Although she was nice about it, what kind of dumb rule is that? They weren't being used. I go into this gym, mind my own business, clean the machines before and after use, and I re-rack what I use. If people can't superset or get their workout in, then throw all the weightlifting machines away and just call it a cardio gym. If you don't want to attract a certain type of gym crowd, then why even install the weighted machines? Its different if I was hogging all the weights, but nobody was using them! Gym should be called Planet Cardio instead.

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Ronald Mangal

★ 1

Dirty place

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Tahmina Samad

★ 5

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Eric Givens

★ 4

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Ricardo

★ 5

Exelente lugar para disfrutar del ejercicio

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Leudy nuesi

★ 1

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Catalina A.R.M.Y

★ 5

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Shawn M

★ 3

Not too great

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Joshua Rodriguez

★ 1

Closed half a hour early

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María Tavima

★ 5

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cesarin cevichay

★ 4

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Some Guy

★ 2

Zero gym etiquette, people hogging equipment they’re not even using, 10 sets of sitting on their phone 5 mins at a time.

Update: still the same, except noticeable lack of literacy apparently since people can’t put the dumbbells back in the right spot, hogging 3 sets of dumbbells while on smith machine with a curl bar and never taking off the lifting belt.

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Laquell J Entertainment

★ 5

Amazing location

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DAVID SOLORZANO

★ 1

La mánager de la mañana es súper grosera nunca atiende bien !pedí un cambio de estatus lo hicieron mal pedí que me eliminaran mi cuenta y tampoco ahora tengo deuda necesito solución!!!

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Benigno Lopez

★ 5

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Jennifer Crocker

★ 1

I love Planet Fitness and have been a loyal member for years. They need to do a better job protecting women from intimidation while using the weights at this location. Instead of waiting their turn some men find it appropriate to walk up to women on machines and ask how many sets we have left yet they never do this to other men. This needs to stop immediately. Women should not feel targeted or pressured in the gym. Employees need to be actively monitoring the floors and holding members accountable.

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Red Nine

★ 1

I’m never going back to another planet fitness for the rest of my life, it’s a waste of time, patience and once a year; money. The teenagers skip school every day to break as many machines as they can within a given 12hr period, the employees don’t care at all. Everything has tape on it. Every machine is taken by people who i can only describe as gym leeches taking multiple machines at once…. I’ve been into fitness for about 10 years, and this to me is the worst place to get it because of these reasons. Goodbye forever 👋
I wish i could give zero stars, your gym Id disgusting, sticky, stinky asks over populated with kids who never gain anything within the three horrible months I’ve endured this place.

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Amairany Orellana

★ 5

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Sariful Alom

★ 4

Very good place everything is clean. All stuff are very help-full and professional so many new machines they have Its good overall. Although I dont have enough time for gym now but I will go again 😅😅
Love this place

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Dave Vera (TattooDave)

★ 5

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oxygen

★ 1

Genuinely the worst Planet Fitness I've ever been to. Staff does not give a shit. People using smith machines for well over an hour (when there's only four of them), people doing 15 sets on a machine, using 5 pairs of dumbbells, there is no sense of order, rules, or courtesy in this gym. Your workout time will be doubled simply by waiting for machines you need. Spend the extra money and go elsewhere if you actually care about your gym experience.

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Mariela Puerto

★ 3

Es muy higiénico, no hay mucho equipo de fuerza como pesas libres pero es buena opción si lo que buscas es hacer cardio .

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shadequa davis

★ 1

Originally I got a membership for my son but he no longer wanted to go because the hours did not fit his schedule I was told I can switch it to my name since the payment was my bank account. I went in to make the switch and was told I couldn’t and would have to cancel and make another account. I am officially don’t with this place!

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miguelina Reyes Daniel

★ 5

Excelente servicio atención al cliente buenas masquina me encanta

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Lavish Security

★ 5

Son muy bueno

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Chris Toro

★ 1

This machine has been broken for more than a month…along with 4 others.

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Edward Escobar

★ 5

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Ashiqul Hoque Asif

★ 5

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Chris Toro

★ 1

It was my first time there, I’ve only been to NY for a month and 3 different gyms..this was the worst. Mainly because I needed my I.D when coming in the first time. This was my second time and nobody told me and I wasn’t notified by the app/email (and no other gym asked for an I.D). I asked the employee if I could come back with my I.D, but they said no and didn’t care that I walked 40 minutes to get there or that it was 9pm. I walked a total of 3 hours that day just because the employee didn’t care, another employee scanned me and didn’t ask when I came back, I had to remind them about it…So I walked 3 hours from 9 to 11pm for nothing?
I don’t know why 3 hours of my day was wasted but here’s 1 star.

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J R

★ 1

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Wilson Suarez

★ 5

Exelente lugar 👍

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Hugo F Chicaiza

★ 4

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Asadbek Akmalov

★ 5

The best place to workout

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Mamta Joshi

★ 4

I have been going to this location for past 3 years. Many staff here are very friendly and helpful, some others are rude. Definitely needs more staff on ground. Some people sit on machines and just talk over the phone rather get exercise done and move to another machine. If people are considerate and manage the time well between each circuit, there are plenty of machines. Always some machine is broken, that is not even labelled not working. Needs little more organizing. If there is a parking it will be a bonus. Not having parking is a big issue for gym goers.

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José G

★ 5

I went to the gym to train today. The staff was very friendly and polite. ✅👍🏻

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Christina Bridgenauth

★ 4

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Qing Zhou

★ 1

I was there on Friday 7/18 around 1pm for the first time to try this gym. When I got there, I asked a white lady who was a front desk in plant fitness if I can try one day for free. She said there is no such thing as one day for free, we need to charge $20. I left and when I called today another lady said I can get one day pass on the website to try this gym for free for one day. What is going on with this gym? How come the employee dont know the policy or she is being racist. I won't come back and bring my friends to this gym now because of her.

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Ziyaad Rahim

★ 2

Staff is friendly and nice. Finally updated and fixed all the cardio machines. But this place is absolutely packed after 5pm. Can barely get on any machines or weights. And the hours suck every since they scrapped the 24 hour nights. My review would change to 3 or 4 stars if it was 24 hours.

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Chichén Itzá

★ 3

Been going to this location for a year. It's decent and could be a bit cleaner overall but if you're like me and you want to get a good workout in and get out, then you'll be fine. There was an incident that disappointed me in the year that I quickly learned from. I locked up my stuff and went to workout for half an hour. When I returned I noticed my locker was open and some of my clothes were on the floor. I found my bag in a restroom stall and my money, keys and metrocard were gone. I reported it to the staff and they called the police. So be wary of the locker rooms....

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Jovanny Peralta

★ 1

I had a very disappointing experience with the manager at Planet Fitness Metropolitan named Treasure. She was extremely rude, disrespectful, and showed no sense of customer service. I expected a more professional attitude, especially from someone in a management role.

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Shazad Sattar

★ 1

I was charged the yearly membership fee (fine), but also hit with a late fee just a few days later because I wasn’t even notified it was coming. When I called, the manager Treasure was beyond rude, dismissive, and clearly didn’t care. She flat out said there’s “nothing she can do” — which is a joke, considering she’s the manager. Terrible customer service. Don’t expect help or respect if anything goes wrong.

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Peter

★ 5

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Deven Sign

★ 1

I cant understand why they change the 24 hours time? I work alot so I would like to go at night like 10 pm or even 5am on Saturday or Sundays but I can't...if they want to close they should close from 1am and open at 5am.but to close at 7 pm on weekends sucks for me..

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Kaleem Jilani

★ 4

The staff are very helpful and straightforward, I like the reasonable rules such as cleaning the machines after use, no crocs, and no crowds/big groups. The machines, trainers, exercises, and memberships are nice and diverse. The only problem is that there can be a larger amount of machines since there are lines.

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Alejandro Santamaria

★ 5

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Annette Samuel

★ 5

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ardel Hudson

★ 5

All the young guys and ladies at the the plant fitness. Are very respectful,helpful,and very nice. This is the plant fitness on Metropolitan ave.

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Jessica Perez

★ 5

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GABRIEL MADERA

★ 1

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Angel1982 Angel1982

★ 5

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Ana Ernestina Granda Céspedes

★ 5

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Roxi Tzoc

★ 5

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Kelvin Flores

★ 5

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Debbie Ramnarayan

★ 5

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Kristin Udeochu

★ 4

Please put paper towels in the restrooms as they are more sanitary than hand dryers 🙏🏽

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Farah M

★ 5

Nice and clean.

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Controverzial vfgfh

★ 3

not a great option for experienced lifters, dumbbells only go up to 75 pounds, machines are always broken, bunch of cardio machines for no reason and always packed, i come here because is the closest gym to home, but this gym is for beginners, please fix the machines....

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Eddy J

★ 5

Staff has become much more pleasant & welcoming.

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Kifayat Huda

★ 2

I don’t know why the equipment is like this but I use different treadmills in the gym and this is the second time this is happening. I was running and the button the adjust speed got jammed and kept going faster and I could’ve flung off. The first time around when I was running at a high speed the treadmill suddenly stopped and I jolted forward. This is dangerous. Luckily I was able to lift myself off and catch myself or else it would ended VERY badly.

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Wendy Berroa

★ 5

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Yudeli Diaz

★ 5

Muy buena

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Shiyoni Landers

★ 2

The dark skin lady with glasses is so rude, me and my husbund gode there , he had the $30 plan n i got the $15 one! How ever my mom visite me from Italy, so we took her there as a guest , not only did she had to download the app n all, anyways my hunsbund ask for the massaie chair , n he got the 10 minutes, my husbund decides to let my mom sit on it , the lady cut it off , so we asked her about it . She said that only he can use it, who cares who use it , it's his 10 minutes , he can give to me , me being his wife and that was my mom, so she just was mean n shrughed it off , that was not nice, he is pay ing for it , that issi e need to be adressed, n she need to be more polite , plus there is no cleaning papper or decerdent to be found , i would like an explanation about this matter , thank you

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Elbert Rivas

★ 5

The staff ROCKS , VERY CLEAN ALWAYS HAPPY TO SEE YOU , AND THEY WORK VERY HARD TO KEEP THE PLACE GOING . THEY DO A GREAT JOB . 👍
Health is my game , and planet fitness is the name 💪 🙂. Never quit I don't care if you haven't come in a month or a year the strong always come back to Finnish what they started , trust me its a treat to see people come back .

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Rosales Cruz

★ 5

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L D

★ 3

This gym is a mess, very unlike other PF, locations. Machines are all over the place with barely any consistency. Machines that require weight plates have no plates racks nearby, for example. Circuit machines moved all around making it impossible to do the circuit training. Whoever designed this gym has zero clue.

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Fazim Bacchus

★ 1

I ask these people about 7 months ago to cancel an inactive membership they said no problem 7 months later I'm still being billed .

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Cristian Duenas

★ 5

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yelismar salcedo

★ 5

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Avinash Singh

★ 3

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Zion M

★ 1

There’s never any machines available its always packed like at all times of the day it’s packed!!

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Gary Klein

★ 5

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Mrclimaxenvy MRCLIMAXENVY

★ 5

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Yes

★ 2

in the last 10 mins of closing they’ll blare that lunk alarm every minute to get us to hurry up, like you guys need to chill, we know yall close at 7 on weekends or 11 during weekdays like 😭we literally go here all the time you don’t need to blow out our eardrums , and you guys don’t have to tell me “we close in 30 mins btw” every single time, I go to this gym, I know when you guys close.

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David Davidov

★ 5

I'm truly impressed! The last time I visited was about 1.5-2 years ago, and I noticed a significant improvement—everything is much cleaner, more organized, and the staff is incredibly friendly and kind. Thank you so much for the transformation, and I look forward to visiting again!

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Jesus Rios Galicia

★ 4

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Erik Lee Nieto

★ 5

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Enrique Barrera

★ 5

Super bueno el ambiente es cómodo

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Edwin Pieters

★ 4

Great place but parking is terrible. The staff is courteous and attentive. The place is cleaned but the location for parking is one of the worst planet fitness I have ever visted....but for the parking it's a great gym and so I'm only giving it 4 stars.

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Daniel Jimenez

★ 1

There's a young guy "trainer" who holds the machines for his friends if you want to work out imposible with him

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Jaycee Cruz

★ 5

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Carolina Latorre

★ 5

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Milly Barcenas

★ 1

Este lugar es horrible, máquinas que no sirven, baños sucios y las personas que atienden no son amables solo les interesa cobrar tu mensualidad y listo

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Simranpyer Simranpyer

★ 5

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Estefania Gomez

★ 4

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Joseph Curran

★ 5

Large windows for natural lighting is nice compared to most NYC gyms which are in basement. Also the new equipment is great. A good gym for all fitness levels.

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Jasmin Pincay

★ 1

I am black membership, when I sign up for black membership, they said I can use massage bed and chair as much as I want, that’s why I was sign up , every time I check in , the reception all most all ways have bad attitude and no manners, I’m very sad about this experience in this location, when I bring a guess. When I ash her for quarters to use the chair massage she says I can give only one. I told her could I get at least two she have different excuses to why I can’t u. Very disappointed.
I visited the planet fitness located
132-40 Metropolitan Ave.

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A

★ 2

10 exercise bikes, but only 3 worked. Not all planet fitness chains have the same machines either. I was surprised that they had ropes. But overall, this was as disappointing as watching Mike Tyson fight Jake Paul. Also, their version of a bottle filling machine is the water fountain, and climbing that narrow staircase is the start of your workout. I'm not a damn billy goat!

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Mabel Morales

★ 5

Very clean polite people lots of matching to use the massager is amazing

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ALFRED HERESI

★ 5

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david robinson

★ 5

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IT'S ME ALI KHAN (‫خان‬‎)

★ 4

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Ana Ramirez

★ 5

This place it's extremely clean!

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Gurjinder Singh randhawa

★ 1

They employ have to much attitude they never ask welcome enjoy workout and they never say have a good day they show just attitude face one boy own reception he every day show to much attitude
My 3 friends change gym my friends go in blink now only for one employee me also change next month i swer I never see employees like that

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Nixon Durvarthy

★ 1

This gym is open all the time in different weather seasons, if it is summer the heat in the military area is unbearable and if it is summer the cold is like being outside in the street, it is nice to the Planet Fitness Corporation to take measures in this since the only appropriate aclkmatoda place is the reception of the building, it will be because the employees and the manager never pay attention to the observations of the clients that with our payments is what they get their salary so it is appreciated to stabilize the climate inside the gym
Thanks for the new equipment but they need to have better management.
Thanks ...

este gym todo el tiempo en las diferentes estaciones climáticas si es verano el calor arriba en el área ejércitos es inaguantable y si es verano el frío es igual que estar afuera en la calle, se agradable a la Corporación Planet Fitness tomar medidas en esto ya que el único sitio aclkmatoda adecuado es la recepción del edificio será porque los empelados y la manager nunca hace caso a las observaciones de los clientes que con nuestros pagos es que se le paga su sueldo así que se agradece estabilizar el clima dentro del gym gracias por los equipos nuevos pero deben tener una mejor gerencia...

Gracias

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Anthony Pizzicarola

★ 1

I went to this location today and the lady at the front desk was extremely rude and confrontational. I had a guest with me and did not know I needed to scan them in separate since I never used the guest pass before . She had a terrible tone and immediately starting giving me an attitude. She then told us that my guest cannot come in without an ID which I get but they way she went about it was unprofessional and alarming.

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Aviraj Pelia

★ 1

the staff is not good the lady on reception is very rude with us she was not letting us to sit and arguing with us because we need are parents sign so overall experience is not good.

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Pier pinguino

★ 5

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Gurpreet singh Janda

★ 1

Hay un tipo en este gimnasio que no tiene idea de cómo hablar con los clientes. Habla muy enojado Nunca dice "bienvenido" cuando un cliente llega, y nunca dice "que tenga un buen día" cuando un cliente se va del gimnasio. Él cada vez muestra una cara grosera.

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Vic L

★ 5

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Khaled E

★ 1

You wait in line to work out very crowd

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Jhorman Rojas

★ 3

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Mäyerly Guëuërrerö

★ 5

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Isabel C

★ 4

Amazing staff, this gym in particular is clean compared to other gyms,thank you for bringing new machines.

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Domingo pichardo

★ 5

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hunter hunter

★ 5

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Md Foysal

★ 5

Great machinery, app tells you how crowded it is before going in, good staff, and great open space

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Amanda Hyatt

★ 4

I’ve been coming here for a while now and like all the locations, it has its hits and misses. i value the workers here - they are all very nice and respectable and keep the place very clean. my only gripe is that they newly renovated the place and added new machines, which is great but they removed the 30 min express workout area, which was my sole focus of workouts. the machine equivalents aren’t good and put unnecessary wear and tear on the body. the 30 min express machines assisted with keeping good form.
i don’t know if they plan to move it or remove it completely but i wish they didn’t.
also the new treadmills aren’t good either. they have a slight incline even at 0.0 and they don’t have a cooldown function. the incline puts more stress on the heart and for people who weren’t planning to do that, it’s definitely a shock to the body.
overall, it’s a great location. just wish they included public feedback with the renovations.

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Courtney Capellupo

★ 5

Nice people that work here at this location. They're always doing their absolute best to help everyone they can to go above and beyond. There is a lot more equipment and machines here at this location than the Howard Beach location as well. Also, great tanning beds (bed 2 is my favorite), and all the spa rooms are always always clean. The bathroom/locker room is pretty spacious as well. It's generally always busy, so try to get there earlier in the day, like early morning - 1 pm. Thank you, planet fitness!

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Maria Khamraj

★ 5

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Wadud Khan

★ 4

Overall decent place. However the water fountain should be replaced with a bottle refill station. It’s much more sanitary and saves landfills.

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JOSE RIOS

★ 5

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Usman The Mechanic

★ 1

Absolute disaster of a gym. Half the equipment is out of order and the rest is flooded by way too many ppl. Just crowded loud and crappy equipment. Wouldn't recommend

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Zoelah Music

★ 3

1: Great staff friendly and never on their phones.
However their should be signs up for people who stay on their phones holding up machines from people who really working out.

2. Majority of the treadmills don’t work and for the entire 2024 most the bikes didn’t work. That location has a decent crowd sometimes. They should work.

3. Please ,please ,please put a sign at the fountain letting members know that it is not ok to suck tongue the pipe when using the fountain. That is a health hazard and can cause contamination to others. I don’t understand how they don’t be seeing this.

4. It’s a bigger location please put more weights or make the weights section bigger. There’s 80% regular machines and 20 percent weights. It’s not enough to go around for everyone.

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Monica Rosero

★ 5

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Dr. Adnan

★ 5

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Alvarez Barber

★ 5

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Maria Messam

★ 5

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Dinora Oliveira

★ 5

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Asik Chowdhury

★ 4

Very old equipments , doesn’t have that much space. Most the sinks are not working, doesn’t have enough locker rooms. Stuffs are friendly,

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Dmitriy Bangiyev

★ 1

As a black card member, I been to many fitness locations. This location is the worst one. The machines are very old and dirty. Many machines are missing. The staff aren’t nice. I am not going back to this location. The forest hills and fresh meadows location is better.

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Chris¡ Tracy

★ 5

Front desk attendant with the braids super duper nuce, receptive and professional

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Isaac Khan

★ 5

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Nur Mohammad

★ 5

Jamaica Planet Fitness is great insiside very clean. I like it

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Kevin Person

★ 5

I enjoyed the equipment and spa I will be returning there whenever I’m in queens

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Zilola Aminova

★ 5

Lovely environment for work out

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Shivanand GANESH

★ 2

Lost my phone

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Bryant Lizardo

★ 5

It's really a 1.5 floor planet fitness. Clean and spacious. I've noticed from 10am - 1pm is the best time to go, 6 would be the worst time to go. New equipment coming soon!!

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Louise Jones

★ 5

Plenty of sunlight for a bright environment.Friendly members,polite staff,and no drama!!!!

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ivan harbuz

★ 1

If you a busy person and decide to run to gym for 15 minutes be sure to have with you shorts, because jeans not welcome

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Emmanuel phanius

★ 5

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Jesus

★ 3

Came to this one for the first time at 0700 and already too many people for a Friday morning. Don't YOU PEOPLE WORK? I'm retired. One trainer just to ask a question seemed he had a grudge or chip onn his shoulder. And I had a discussion with a person working out where he took equipment while my back was turned. I rest for a minute just using dumbbells and when I explained to him that I was using he caught an attitude. I could have gone a different route with this guy but I walked away. I don't need these headaches on Day 1, early in the morning. Also, there's missing equipment but someone lent me there's for my workout so now I am buying a few things for myself and not worry about finding it at the gym. The gym is not bad but managers should speak to employees about their attitudes and remind the customers about proper gym etiquette. I don't care if you are from the hood keep it outside and if you are an employee smile and be helpful it's your job. Plus I wish this gym was 24 hrs.

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Jaimee Joa

★ 5

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Gurleen Singh

★ 5

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Travis Ramgobin

★ 5

Clean, spacious, many equipment to workout with, friendly staff and great location!

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Javed Khan

★ 1

There’s this new employe or he’s a trainer maybe I’m not sure but he has a nasty attitude towards everyone in the gym and always spreads negatively near everyone. He wears glasses and a different kind of clothing ( yellowish and grey) compared to the other employee. All the other employees are pretty cool and have a great attitude and personality but this new guy is killing the vibe for everyone. I believe action should be taken against him because he’s ruining everyone’s workout and great time !

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NAYELI RODRIGUEZ

★ 5

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Ameena Dc

★ 5

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Jhonny Miguel Ajpop Tu

★ 4

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krishna jaikaran

★ 3

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Gurii Kalyan

★ 1

Guys are really rude

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Serigne Fall

★ 5

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Mig Vinu

★ 3

Is this gym never going back to 24 hours/6

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Abdullah Khan

★ 5

Been at this gym for a while, the employee are pretty nice and kind. The gym and the locker room is always pretty clean as well. Friendly staff and the people in there. If you’re new to working out go here 👏👏. Also I would just like to add one more thing, the specific employe named Marquette is so kind and friendly. Very helpful guy 💯 he’s always happy to help others and always greets everyone with a smile on his face 😁. Very nice guy ❤️ 🙏🏼

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Katherin Laparra

★ 5

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Arcángel Chacon

★ 4

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Ghotra Saab

★ 3

The gym is good but before they use to open 24hr but now they open early morning and close at night before i come at late night and mostly machines are
empty but now every time is rush hour thats the reason im giving 3 star

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Z H

★ 5

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Terry-Ann Bledman

★ 5

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Robert Lewis

★ 5

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Gention Blake

★ 5

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Ali Alharbe

★ 3

Needs better maintenance

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J C

★ 2

It's around the annual fee time SO OF COURSE NOW ALL THE MACHINES ARE FIXED. keep them fixed. Most of the time we have to wait weeks for equipment to be fixed.

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Liz Gonzalez

★ 1

There are more broken machines then working machines smh

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Oscar Cruz

★ 2

Tienes muchas maquinas En Mala Condición.

La Recepción Es pésima La atención Al cliente .

Aveces quieres Usar las maquinas Del [SPA]
Y NO TIENES MONEDAS DISPONIBLES .

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Idrissa Diallo

★ 5

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jin T

★ 5

Nice gym

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Multani Music

★ 1

More than 60% equipments are out of order.
Dont recommend this place.

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Paul Mason

★ 5

It was a gym

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Gabriela Vaamonde

★ 5

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Britt Maddux

★ 4

Very clean and modern equipment. If you use free weights, you need to plan to wait because it can get busy. I'd recommend early in the morning or late in the evening or even in the middle of the day try to avoid between 2:00 and 6:00 p.m.

Source: Google

Felze Antonio Mejia Peña

★ 4

Hydromassage equipment out of order all time

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Gurpreet Singh

★ 1

I recently had the *pleasure* of canceling my Planet Fitness membership, which I held since 2021. Back then, it was the best gym in the area, open 24/7 on weekdays. Fast forward to today, and it's a shadow of its former self.

**Hours:** Gone are the 24/7 days. Now, it’s as unpredictable as a toddler’s nap schedule.

**Staff:** The manager is a gem of incompetence. Not only is she unqualified, but she also seems to have a special talent for discrimination. If you’re a minority, expect to be treated like an unwelcome guest. She’ll go out of her way to make you so uncomfortable that canceling your membership feels like a vacation. The staff members take their cues from her, greeting their "own people" warmly while ignoring minorities. Professionalism? Never heard of it.

**Equipment:** Once reliable, the machines now seem designed to injure rather than help. Treadmills that could double as medieval torture devices, and a grand total of 4 smith machines and 1 leg press for the entire gym. Clearly, they believe in keeping cardio equipment that nobody uses in prime condition while ignoring the broken ones. Most of the machines are broken, a lot of treadmills don't work, and the cardio machines that barely get used just occupy space. With only 4 smith machines, which is never enough, and a single free weight leg press machine that's always occupied, get ready to wait.

**Overcrowding:** The gym is so packed in the afternoons and evenings that finding an empty machine is like winning the lottery. And don’t even get me started on the summer passes for high school students – a masterstroke in crowd control failure.

**Membership Scam:** Upgrading to a Black Card membership? Don’t. Unless you enjoy hidden fees and unexpected contracts. I learned the hard way that upgrading binds you to a one-year contract with a $58 cancellation fee. Naturally, this crucial info is buried in the fine print, because transparency is for suckers.

**Customer Service:** The staff couldn’t care less about you. They’ll happily ignore you unless you’re one of their own. Recent highlight? A staff member decided to clean the walls during peak workout time, making sure to interrupt everyone’s session. Priorities!

**Gym Etiquette:** To the folks who expect everyone to smell like a bouquet while working out: are you at the gym to exercise or to win a fragrance award? When you work out, you sweat. And guess what? Sweating means you might smell, no matter how much perfume you drown yourself in. If you can’t handle the reality of people sweating in a gym, maybe try a private gym where no one sweats, or better yet, work out in a park or at home.

To my Desi community and anyone who values respect, do yourself a favor: steer clear of this trashy establishment. Planet Fitness has perfected the art of disrespect and discrimination, making it a place to avoid at all costs.

Source: Google

Reina Taveras

★ 5

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Savy bajwa

★ 5

Good

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Yosue

★ 3

Although the gym has a lot to offer such as the summer pass etc, everytime I go to the dumbbell section I cannot find the ones I need.

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meena Jag

★ 5

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Vickish Sooklall

★ 5

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Blanca angel

★ 4

Is good

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Mayra Amaya

★ 2

Various machines are broken but there is always at least one of each kind available. The sanitation stations are kind of busted most of the time though they seem to be making efforts to rectify this recently. However, over the last several weeks the water fountain has been out of order and the only alternative they are willing to provide is bottled water for sale. I don’t purchase bottled water due to my views on the environment, and I don’t allocate money for bottled water in my budget. Considering it’s the height of summer I think it would make sense for the company to provide some other alternative to bottled water for purchase. I’ve spoken to management twice and twice I’ve been told this is the only alternative. Water is a human right. And it doesn’t make sense to keep water behind a paywall to your paying members.

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প্রজন্ম ৭২ USBD

★ 5

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felipe botero

★ 3

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Michelle Burton

★ 4

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Adela hernandez

★ 5

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Bryan Gerardo Martillo Ortegano

★ 5

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Shawn Mashhadi

★ 3

This gym is not bad but more maintenance is needed. The machines need to be cleaned by staff more often and I know it might be difficult to do but a lot of people here do not take after themselves. There are literal puddles after some people use the machines here, gross! Also, I feel like there are often days I see people with no membership entering the gym, and they are not even guests of someone with a membership. I have seen people just walk in while someone at the front is taking care of someone. Its very unprofessional and prevents paying members to have to wait for machines that freeloaders can use. Not fair at all.

Source: Google

Ty Dunn

★ 5

Two thumbs up

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Ezra Goldmeer

★ 5

Clean, lots of open machines

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Ingrid Lenes

★ 4

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Judy T

★ 5

I've been going to this gym for a few months now and it is by far my favorite Planet Fitness in Queens. It has just about 2 of every strength training machine and if you go in mid-morning (around 930am to 1130am or so) you can usually get in a full body workout without waiting too long to get on a machine. And the other gym goers tend to be fairly generous with sharing or letting you work in your set with them.

Besides the equipment and other gymgoers, what really makes this location stand out to me is just how warm the staff is and how hard they work to keep the place tidy. They are ALWAYS cleaning! Whether mopping the floors, wiping down equipment, or shining windows, they're always at it and smiling. Marieli, Raeve, Sean, and Tisha are the team members whose names I've been able to catch but it really is a team effort.

Lastly, there is a parking lot near the corner and that is CLUTCH for anywhere in NYC.

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jamie s. marsh

★ 5

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Mrs Mark Boyd, Sr.

★ 3

A small fraction of staff were cordial and greeting, appearing to cater to some and not all. Visit the location and you won't need to guess.

The lobby is located on the 1st floor, so should you decide, Black Card Members, you want a massage or tan, you have to go all the way back to the first floor to register and hope you make it in time to wipe down the bed.

Their equipment was typical and basic. Too many of a few things and not enough or none of other. I am a Black card holder, so I would know.

That said, I give it a score from 1-10... a 8. It's not unusual to see employees cleaning on the floor as you are working out, because THEY ARE CLEAN!

The crowd varies and so does the temperament and climate.

Source: Google

Megan

★ 2

The machines are often dirty and people don’t wipe their sweat. Some questionable people also come into the gym.

I’ve been going to this gym for a very long time. For as long as I remember there have always been women janitors in the male locker room. No one ever cared, there would be naked guys changing and showering and the women would clean.

Recently, there is a new woman janitor who knocked before coming in an announced she was female. No one cared. When she did come in, she looked at us like we wrong for changing and being in there . She even blocked off the shower and said I had to wait before i could use it! Why can’t she just clean with us there instead of making a big deal out of it? I wish I knew the times the janitors clean so I could do my business without someone impeding. If not, I’ll probably just find another gym.

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Yerly Poches

★ 5

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Eunice Ramos

★ 5

Le doy 5 estrellas 🌟 porque estoy cómoda con este gimnasio.

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lou nova

★ 5

I enjoy this gym the employees are great. especially I love the latin music that makes me moticate to do more

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HARRY GHOTRA

★ 1

At this point, Planet Fitness might as well put up a banner stating, "This gym is only for Black and Hispanic people; other races are not allowed." The blatant favoritism and discrimination are outrageous and disheartening. This gym is heavily biased towards Black and Hispanic individuals and seems to discourage other races from working out here. The manager and staff are terrible; they display racist and discriminatory behavior, treating non-Black and non-Hispanic members poorly, ignoring them, and giving them strange looks. If any conflict arises, the manager and staff will always side with the Black and Hispanic individuals, even if they are at fault.

Avoid this gym if you expect fair treatment and a safe workout environment.

Source: Google

Matilde Salazar

★ 4

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Bharti Singh

★ 4

Today's Uncertainty I found only Planet Fitness is certain that their monthly fees very affordable for everyone. Work class people hrs also various that you can choose your own hrs after or before work.Staff are welcoming!

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Samiulhaq Malik

★ 5

The best gym for workout. But sometimes they need to fix tools quickly.

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FARMER boyz

★ 5

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sunny singh

★ 5

I like this gym. Very friendly staff but now no more open 24 hours that's why I can't join planet fitness member because I and my all group go there at night time, but now everyone canceled the membership because of no more 24 hours open. I wish they again open 24 then we join again.

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Rathi Pragash

★ 5

Not bad

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Miguel Angel

★ 5

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Remedy Don

★ 5

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one champion

★ 1

If you want to take membership of this Planet Fitness, then before that take a round of the place because the running machine is not working and a lot of people come here due to which you may face problem in doing the sets.

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Edinson Illescas

★ 5

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Janelle Brown

★ 5

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Calixte Jeanty

★ 5

Source: Google