★ 5

Love this location. It’s an older location and building but the staff is very friendly and are helpful. I’ve gone to newer and cleaner locations that were spotless but still craved to go back to this location. New equipment just got installed.

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★ 4

Does anyone know when they're doing renovations at this place? No one is answering the phone.

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★ 5

I have to give a special shoutout to Marquette, Charlene, Michael Quan, and Jen — they are an AMAZING team at this Planet Fitness! Every single time I come in, they’re friendly, welcoming, and always greet members with a smile. Their positive energy creates such a pleasant environment, and it honestly makes a huge difference in my experience. They truly go above and beyond and deserve to be acknowledged for the great work they do. Planet Fitness is lucky to have them!

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★ 1

The new machines take up more space and get used longer. The water fountains still leak and aren't serviceable for bottles. The men's locker room still has shower drains that don't drain, and only 4/9 of them have a working faucet, and one of those still is without a curtain.

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★ 3

Overall I get a good workout. I'm excited they are getting new machines at the moment. I hope they get the machines that auto count reps like in the Boerum location. I see staff cleaning when I'm there and that's a priority for me. The women's locker area needs some maintenance. I noticed peeling wallpaper and corner guards are broken, but my biggest complaint, the lighting everywhere, including in the locker room. Why so dim?!?!
I signed up at the Boerum, I'm 100% comparing locations.

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★ 1

The worst

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★ 4

Love the space. Really large and lots of equipment to use especially around lunch. The bathrooms needed more attention though.

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★ 5

another great workout @ another great facility!

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★ 5

The staff is always so friendly and welcoming here! I really appreciate Sols assistance today. She really went above and beyond. Thank you!

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★ 5

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★ 1

I’ve been a member of this gym for several years. Over time, I’ve noticed occasional issues in the locker room area and have reported my concerns to the front desk each time.
Yesterday, I securely locked my belongings before working out for about an hour. When I returned, my locker was open and my wallet, including my IDs, was missing. I immediately notified the front desk and was informed that similar incidents have occurred before. I also filed a police report.
It’s disappointing to hear that this seems to be a recurring problem, and I wish more had been done to prevent it. Unfortunately, due to this experience, I’ve decided to cancel my membership and can’t recommend this location to others until the situation is resolved. I've been back 3 days in a row to speak with the manager but was told that the manager had left earlier.

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★ 5

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★ 1

I got scammed without being told the policy now I refuse to pay because the lied to me not just 3 times but 6 times!

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★ 4

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★ 4

Friendly staff
We make it do what it do baby !!!

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★ 1

11:24 AM highly agressive not the best staff trained

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★ 5

I really like this gym, very impressed, only thing I would suggest is to add two more smith machines. Much smaller planet fitness locations tend to have 4 of them. This place only has 2, I can guarantee if you add 2 more, they will be used at all times. They are great for squatting and benching which are very staple workouts. Hope we can get 2 more Smith Machines! Aside from that, this gym is amazing!

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★ 4

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★ 4

Very clean and organized

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★ 5

Very good gym with lots of diverse fitness equipment.

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★ 1

An hour ago, me and at least two more guys got our lockers broken into. I had cash stolen and lock broken, and two of the other guys had all of their credit and debit cards stolen together with cash. management showed interest to help us. They told us that we personally have to call the police and that planet fitness can’t call the police because that would be like a third-party reporting the incident so they said they can’t do anything about it. which is kind of idiotic because it happened at their business . When I asked them who’s gonna make it up for what we have lost, I just got a reply that planet fitness is not responsible for any stolen things so pretty much they didn’t even offer to give me a lock that was broken or take any responsibility for what happened. when we ask one of the managers if this happened before he just said it happens pretty often which means this gym is ghetto is absolutely unsafe so I would not suggest anyone who is going to this gym to ever use the locker and put their things inside. The funny thing is that one of the guys who had his credit cards stolen, actually used one of the lockers that are in front of the managers reception desk, which means that they absolutely didn’t pay attention if somebody was breaking into those lockers that were right in front of them. or the burglar had a deal with them so they just let him do whatever he wanted which I wouldn’t be surprised from this gym. I will make sure this doesn’t end here and report this to the police myself and the main planet fitness office because people should really know what’s happening in this gym to never come here again.

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★ 2

My home gym is in Brooklyn, and given that all of the Planet Fitness gyms in the city have terrible hours, I thought this could be a solution to the fact that my home gym is closed by the time I get home after work. I read the negative reviews and figured it couldn’t possibly be that bad.

And yet… it is tiny, with too many cardio machines, a bad layout and most of the equipment sucks, even by PF standards. Left within 10 minutes.

Finding it harder and harder to justify the black card.

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★ 3

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★ 4

Everything is great. The total body enhancement vibration plate could use some maintenance. I have used other ones elsewhere and they have more strength.

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★ 4

I’m not sure why there’s such bad reviews, but I’m pretty impressed by this planet fitness. It’s clean and pretty spacious for being in the middle of Hell’s Kitchen. Even on a Saturday afternoon around 130pm it wasn’t packed and I was able to get on most of the machines I planned to use. The staff is also always friendly. The only negative thing i can say is that it’s hot in the gym. There’s only a few fans around so more fans are definitely needed especially on the hot days when the sun is blaring through the windows in the gym. Also, why is the fountain water warm ??? Other than that, I’ve been there twice and I’m liking it so far!

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★ 5

Front desk Brandon and Quan very helpful and pleasant..

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★ 4

Planet fitness midtown as expected like every planet fitness

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★ 1

TURN ON THE A/C OR PUT SOME MORE FANS IN THERE. IT IS WAY TOO HOT. ALL THE TIME. THIS IS ABSURD.

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★ 1

Bring your N95 Mask and hand sanitizer when visiting this PF.

Im from the Bronx and decided to visit this PF cause I was in the area and I’ve seen and smelt Bronx ally ways cleaner and better smelling. Genuinely this gym reaked of piss like the floor were mopped with pissed.

The machines function and are your standard PF machines however the amount of them is staggeringly low. I only saw 1 machine fly/pec deck!??

It’s not disgustingly hot I’d say 5-10 degrees hot and humid then whatever it is outside. So hot that they have fans around the gym. There is no ventilation so bring a tank and be prepared to sweat like a sauna. It was so hot I chocked on my water. Trying to drink as much as I can. Speaking of water they have one of those dingy water fountains that doesn’t look clean so you’re better off bringing a gallon of your own. As for locker rooms same thing they smell terrible and are rusting.

If you are looking for gains and to work out this gym will work. Understand it ls small cramped and you will need to work in with people if they let you.

I can genuinely say this is the worst PF in New York City. This gym needs to be closed and remodeled. I would give this gym 0/5 stars if possible. I never write reviews unless it is truly a good or negative experience this was the later.

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★ 1

I’ve been a member here for years, and it’s beyond frustrating that this Planet Fitness STILL closes at 7pm on weekends. It’s been five years since the pandemic started—plenty of time to return to normal 24/7 hours like they used to have. For a gym that once advertised convenience and flexibility, these limited hours are completely unacceptable, especially in a city like New York.

If they’re not going back to 24/7 anytime soon, then the membership cost should be reduced accordingly. Why are we paying the same price for half the access?

Do better.

Edit after response from “owner”:
Someone needs to modify their AI chat bot. 😂
False advertising that this location has returned to 24/7 when even the link it mentioned states it’s not.

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★ 2

This is a great planet fitness to check out before joining if you want to see what the worst case scenario is of any other location you may visit. The chain gets a bad rap because of locations like this. The bathrooms were abhorrent with seriously dirty floors, toilet paper strewn across the floor in a few places, etc. I would never walk barefoot and barely dare use the locker room for anything other than washing your hands.

There was one machine that had a weight sticking to the one above it and would drop after it was lifted causing an ear piercing clang over and over. I approached the staff with the problem and the solution (clean off whatever is sticky on it), and the amount of “that’s not my job” energy the staff member Charlene gave me gives me little hope for her generation. Sol (staff) was cordial but also offered no help. The machine was “still working.” And I was told they’d “talk to their manager about it.” If I were the franchisee of this location I’d fire them all and start fresh. But maybe they don’t care as this location is great and clearly has no shortage of members. To say it’s difficult to get on some machines is an understatement.

Also, I’ve seen people taking pictures in the locker rooms (illegal) and today one person was loudly having a conversation on FaceTime for their entire workout (against gym policies). 2 stars because I still at least got my workout in and this location was closest.

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★ 5

Good

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★ 1

This Planet Fitness is by far the dirtiest location I’ve ever been to. I’ve visited many across the Hamptons, Puerto Rico, Arizona, and beyond and none compare to how poorly maintained this one is. The equipment is grimy, the floors look like they haven’t been cleaned in days, and there’s a constant odor that makes it hard to focus on a workout. I would never go back. Absolutely unacceptable for a national chain that prides itself on cleanliness and accessibility.

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★ 2

FIX THE AC! ITS SUMMER TIME. STOP BEING CHEAP. The temperature is unacceptable. I’ve been to friends gyms in the summer time and the temperature is normal because the AC is on. (Can feel the AC at a normal temp coming for your upstairs offices so we know it’s working)

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★ 1

I’ve been a member of Planet Fitness for quite a few years, and I’ve been coming to this specific location for over 5 years. Sadly, my most recent visit was frustrating and disappointing.

I brought my longboard — non-electric, just how I get around — and was met with immediate resistance from the staff. They told me it wouldn’t fit in the locker, even though I’ve stored it there many times before. I had to physically show them it actually did.

One of the staff members kept saying, “I’m not trying to be hostile,” but the way they said it came off as exactly that — hostile and confrontational. It made the entire interaction feel tense and unnecessary.

I’m not someone who usually asks to speak to a manager — it felt awkward and out of place — but in that moment, it felt like the only option. I had to wait a long time, and throughout that wait, I felt judged and singled out for something that has never been a problem at other gyms, or even this location in the past.

I really miss the old management. They treated long-time members with basic respect and understanding. I’m just trying to stay healthy and move through my day — not feel like a burden just for walking in with a longboard.

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★ 2

It’s your standard Planet Fitness. Clean enough and gets the job done. But be warned: the machines and amenities are aging, none of the cardio equipment has fans, and the management needs to do something about the temperature in the space. As others have said, the difference in temperature from the main lobby to inside the gym is shocking. The heat has become unbearable no matter the time of day. Prepare to leave drenched.

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★ 2

Just a few chest machines.
Too hot. You have to put an AC there for hot days!

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★ 5

The equipment is great it’s not the best place in terms of people it’s kind of the Kmart of gyms… But the equipment is good but sometimes the people can be really… inconsiderate

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★ 5

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★ 3

I will give 3 stars because it gets the job done usually and the staff has always been great. But the bathrooms I’ve seen little black spots on the wall which I assume are stool. Also so many unsteady, treadmills where you will bounce/ be off balance if trying to run. My last complaint is that it is seems the AC/central air always seems to be working right as it’ll be warm even first thing in the morning which isn’t good for anyone’s health.

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★ 5

Clean, spacious…. Not weird.

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★ 5

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★ 5

⭐️⭐️⭐️⭐️⭐️ Excellent Gym Experience

I’ve been training at this gym for a few weeks now, and I’m genuinely impressed. The facility is clean, modern, and well-organized. There’s a wide range of equipment – everything from free weights to high-end cardio machines – and I’ve never had to wait long to use anything, even during peak hours.

The staff is friendly, knowledgeable, and always willing to help or answer questions. The group classes are a real highlight – well-structured and motivating, with instructors who really know what they’re doing.

One of my favorite features is the sauna and steam room – the perfect way to relax after a workout. The locker rooms are also spacious and spotless, which is a big plus.

Overall, this gym offers a great balance of quality, comfort, and atmosphere. Highly recommended for anyone looking for a serious training environment with wellness perks!

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★ 4

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★ 5

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★ 3

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★ 5

Google has me all wrong, I didn't visit this place but I'm sure it's awesome

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★ 5

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★ 2

Got good, kind of decent spacing but only two Smith machines??that's kind of disappointing

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★ 5

Everyone who works there is very friendly and helpful...especially the manager Melody. She's awesome! I also like that the facility is always clean, the hours are great and the price is fantastic for Midtown Manhattan!

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★ 5

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★ 4

I recently returned to working out and chose this Planet Fitness, and I'm so glad I did! The staff was super friendly and helpful when my wife and I came in together.

But the real test of their service came when I misplaced my wallet and couldn't find it anywhere. I hadn't used a locker, so it was a long shot, but the staff were amazing. They worked with me and my wife to try and locate it, even checking multiple times when the front desk got busy. And then, the best part - they actually found it! Cesar located my wallet, and I want to give a huge shoutout to him and the entire team for going above and beyond. They saved me a ton of time and hassle that I would've spent canceling my cards.

Thanks again to Cesar and the team for their exceptional service. I'm really happy to have found this Planet Fitness, and I'll definitely be sticking around!

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★ 4

One of the best Planet Fitness in Manhattan. Clean. Good equipment. In a nice build and nice street.

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★ 4

El tema del parqieadero es muy complicado.... Al frete tiquek fijo.....

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★ 1

The general condition of the gym is deplorable, with machines that have been damaged for years, bathrooms that are dirty and neglected, and not to mention people doing laundry in the showers. The staff is nice tho

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★ 1

They recently updated the equipment and it is garbage. I cancelled my membership.

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★ 5

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★ 5

Location is perfect as it's close to my work (Theatre District) and large enough so it feels open and not cramped. Clean and well layed out. Great staff. Large selection of equipment and bright and airy.

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★ 5

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★ 5

I have just moved to NYC from Rockville MD, I am a black card member so I can use any gym I’m America BUT I needed to change this to my new home gym. The online instruction seemed more complicated and seemed to have extra steps then what actually needed to be done. I spoke with the front desk girl her name is Kylie, she told me straight up “ just call your current home gym, they will set it up for you, check in now so they can see where you are, and if there are ANY issues I am right here to help you however you need.”
I work in hospitality, customer service is literally my life, and Kylie’s sweet welcoming nature, knowledge of how the system actually works, and confidence in knowing she will absolutely be able to help me just blew my mind. This was much easier then I was thinking or how I thought it would be, simply due to I was previously a golds gym member, and to change anything was a total headache. Not here at planet fitness thank goodness. Thank you Kylie , you deserve a raise on your attitude and customer service skills alone. See 4 to 5 days a week.

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★ 1

I go to this planet fitness because it's closed to my house I go before work I'm usually the first one in and the first one out I have to be at work before 7am so don't have time to go back home and take a shower so I shower at the gym this men's shower seems like nobody cleans it from the night before because you see human hair in the showers the maintenance is horrible missing shower curtains and at least three showers are out of service I guess you get what you pay for but since I pay a membership fee every month I feel like the employees should do there jobs and maintain the gym and shame on upper management for this unprofessional atmosphere

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★ 1

This place has gotten really rough recently. Two/three sinks and the hand dryer by the toilets are broken, as are half the showers, and there’s seldom soap.

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★ 4

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★ 5

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★ 3

Cons: It's really small and crowded. The massage machines are not the good ones, they're very old and don't feel good. I'd love if they were to upgrade like the other locations. Not enough space for a stretching area at all; it feels as though everyone is fighting for space to put a mat down. A bunch of broken paper towel dispensers. Smells like, musty and not enough ventilation.

Pros: very nice staff, they always say hello and are very helpfu and kind. The two times I've called this location for help with something, they were helpful, non-judgemental, and nice. I like the big changing rooms, not every location has that within the locker rooms. Reasonably clean, and I spotted staff cleaning machines on my last visit.

Overall, it gets the job done when I need to be somewhere other than my home gym (like before/after work it is conveniently placed.) It isn't as enjoyable as other locations. I don't enjoy spending too much time here, more in and out because it's not super nice. At my other locations I spend 3 hrs on average. It isn't terrible, and on the other hand if it wasn't in a good spot I wouldn't choose it first.

I seriously appreciate the staff though, they are some of the best employees I've seen in a PF.

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★ 5

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★ 4

Great spot, lots of machines

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★ 5

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★ 5

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★ 3

Some staff members are RUDE !!!

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★ 5

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★ 4

My go to gym love how clean it is and spacious. The staff it’s always attentive. One thing please please fix the water fountains 🥴

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★ 5

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★ 5

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★ 5

Clean and surprisingly big I guess

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★ 5

As far as planet fitness goes in the midtown area this is the best of the few they have. Just dont go at peak hours which is 3-7 or you wont get anywhere

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★ 1

TVs don’t work and staff refuses to fix them

I have spoken to management directly in the club multiple times over the past 2 weeks with no luck!

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★ 5

Straight forward kind of gym
No weirdos or creeps (so far)

Update: nobody unracks their weights…. And it’s not enforced despite the signage.

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★ 5

I love that place

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★ 5

Good staff good workouts

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★ 5

The best gym. Amazing team

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★ 5

Very chill vibes

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★ 5

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★ 3

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★ 5

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★ 4

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★ 5

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★ 1

By far the worst location in New York City. If you have a choice, go to literally any other location and you'll have a much nicer experience. It's small and often overcrowded. The free weights are dominated by body builders who won't give up weights for nearly an hour. It's hard even to get a good machine. Perplexingly, they have way too much space taken up by cardio. The machines are outdated even compared to other NYC locations. The facilities look like they were last updated in the 80s. Anything included in the black card is even worse. Gross and barely functional tanning beds, often busted massage chairs and not even a separate space for these amenities, unlike other locations. Overall, it feels like whoever owns this location just does not care. If it wasn't by far my closest location I would never go here

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★ 5

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★ 4

Has the new equipment been added to this location?

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★ 4

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★ 4

I'll give 4 stars for now because I only went once after work. I will say that I felt very comfortable at this location. I went to the one in the heights and felt weird cause everyone was staring at me as I walked in. At this location the staff was friendly and helpful. It was clean and I love the layout and how easy it is to find everything. It wasn't packed and I got there at 9pm. I wish they were open later on Friday Saturday and Sunday because when I get off work I like to go since it's in the area but they will be closed already. Overall my first experience was pleasant and I'll keep going for sure.

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★ 5

Its always clean. I almost never had to wait for a machine, but it did tend to get crowded sometimes because it's a little small. Everyone that worked there was always nice and helpful. The locker rooms were nice and big with plenty of stalls and lockers. All in all its been a 10/10 experience.

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★ 3

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★ 5

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★ 2

Staff are nice but management never fixed the machines, unfortunately seen this at all planet fitness locations. Lacking benches and treadmills/stair climber/other machines are out for several months and all thats said is they’re waiting on parts. Its clear the people that own this place do not actually care for maintaining it. Obviously not expecting anything amazing out of a budget gym, but this is just negligent.

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★ 1

The stairmaster are always broken. I always have to wait to use one because 3/4 don’t work. They’ve had signs saying they’ll be fixed forever

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★ 5

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★ 5

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★ 5

Nice place..

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★ 2

One star because the gym is spacious and has a lot of cardio machines, another because the staff is nice. Otherwise there are really limited free weights, no real squat rack, and the only 2 Smith machines are literally always busy so you have to wait and hover until one frees up. I'm always having to modify my workouts because the weight or machine I need is literally always busy and I just don't have unlimited time to wait for everything to free up. Cost is cheap but there's a reason for it and therefore it's popular and always, always busy.

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★ 4

Demasiado espacio y pocas máquinas para ejercicios de pectorales, tríceps, bíceps...

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★ 5

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★ 4

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★ 4

Best place to drop a deuce in Manhattan.

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★ 5

Lo mejor máquinas super buenas

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★ 5

Only myself there 🤪🤪

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★ 1

Keep in mind, you will never be able to cancel your membership. They will reactivate your account without your consent and charge you again

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★ 5

Clean and not so crowded. Plentiful equipment. I can usually get the squat rack when I need it.

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★ 5

Best Planet Fitness crew on planet earth

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★ 5

This must be the only and cleanest Planet fitnes in the 5 boroughs definetly great staff not as many machines but a great environment ! One thing that creaps me out is the showers how no matter how new the curtain is theres always a small hole made on eye level as a peep hole but thats just weird freaky people unfortunetly has nothing to do with the staff so i dont use the showers anymore.

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★ 5

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★ 5

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★ 5

I really enjoyed being a member here. The customer service was great and very attentive. This gym had a lot of different pieces of equipment and I felt that I did not have to wait at all for a certain machine to become available. Unfortunately I had to move and I did not want to continue my membership elsewhere but when I come back to NY I do plan coming back here. I loved the spacious bathroom and locker room. Very well put together as well as affordable plus accessible.

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★ 5

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★ 4

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★ 1

Reventaron el candado que tenía en mi locker y se llevaron todo hasta el scooter que llevaba se lo robaron pregunté en recepción y ellos no dan solución a nada lo que se pierde hay no es problema de ellos pésimo

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★ 5

Best

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★ 5

Excellent environment

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★ 5

Best experience ever 🦄

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★ 5

MANAGER!!!

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★ 5

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★ 4

Very busy as everyone wanted to workout on weight machines and there just were not enough. As I waited to get on a weight machine and looked around the cardio machines were only about 15 percent occupied. They could get rid of some cardio machines and add more weight machines.

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★ 4

Planet Fitness offers a great variety of equipment for every muscle group, making workouts enjoyable and effective. As a Black Card member, I love the added perks like the massage chair and bed. Highly recommend!

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★ 4

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★ 3

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★ 1

Fui con mi scooter y no me dejaron ingresarlo a los lockers rooms. No entiendo como en otros planet fitness que he ido si me dejan entrar con mi scooter y ponerlo dentro de los lockers rooms, pero, en este planet fitness no me permitieron ingresar.

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★ 4

Nice and clean

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★ 5

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★ 5

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★ 2

I had a very unpleasant experience at this Planet Fitness location, specifically with one of the girls working at the front desk. She was incredibly rude and unprofessional. She spoke to me with such disrespect and a total lack of manners. It’s clear she has no understanding of how to treat guests. For someone working in a customer-facing role, she’s definitely not a fit for the gym. Guests expect better from Planet Fitness,

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★ 5

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★ 1

The building that this PF is located at is really nice. I rate this location just one star due to the lack of AC. It’s very uncomfortable to work out when there is no AC. I got there around 4pm. It was so crowded and people were hogging up the machines.

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★ 5

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★ 4

Terrific club, very spacious and well maintained. The only problem is the one fly machine is so popular that it's nearly impossible to work it in. They have a ridiculous number of aerobic machines, many never get used. How about replacing a few with another fly?

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★ 3

This location is always too busy despite what Google or the Planet Fitness app say. I've come on weekdays before 8 am, around 3 pm & after 5 pm & at all times there is not enough equipment for weights or benches for everyone. Too much congestion.

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★ 5

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★ 5

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★ 1

Horrible. Lots of machines sit broken for months. There is mold and dust clogged in all of the air vents. The showers are full of hair, bodily fluids, and trash. People are napping in the locker rooms on the benches with suitcases. Rikers island probably has nicers facilities.

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★ 1

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★ 1

Lots of broken machines. If you're going to take my money for my membership at least fix the machines. Management is lacking skills to manage the business. Send cooperate over to evaluate immediately.

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★ 1

Manager was extremely rude today. Need help cleaning equipment.

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★ 1

Bad. Dirty. Smelly. Poor interactions with staff. Avoid at all costs

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★ 3

You get what you paid for. Most of the the more popular machines are broken, for months. There are 5 branches so they are busy as well. Still worth the money

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★ 5

Williams you're the Best 💞

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★ 5

William te mando 5 estrellas

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★ 1

Dirty filthy air vents, garbage recepticles and very poor quality air circulation.

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★ 3

It's a very crowded gym. It is not easy to find needed equipment when you need it. Temperature was not maintained. It was hot inside.

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★ 1

Would have likely joined if they didn’t give such crappy energy. Wouldn’t even let me do a trial workout without making me put 115 down in membership and fees. Tbh I was looking for an affordable gym option but the vibe here was so miserly I just decided to sign up to a nearby gym which let me try out the facility for free and treated me so much better. What you see is what you get, ig

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★ 1

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★ 5

Reliable, lots of options, unpretentious, great price. Totally worth it. I do the black card so I can bring a guest anytime, I can go to any Planet Fitness and I really appreciate the massage chairs

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★ 5

Best one in manhattan

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★ 5

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★ 5

My GyM get to work!!!
Milford CT is perfect to relax and to exercise. The clubs in NYC are so loud... specially the one in Roosevelt Ave in Queens.

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★ 4

I just posted that I love PF .. but something needs to be done about members ‘hogging’ machines, giving their attention only to cellphones between sets and avoiding eye contact with other members who might want or need (!) to work in and share a machine with them. Management needs to create and foster a courtesy vibe.

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★ 1

Fix the gahdamn stairmaster machines. All 4 of them have been broken for a while. What's taking so long to get them fixed??????

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★ 2

This is the hottest, smelliest, most haphazardly arranged gym I've ever been to. The machines smell gross and the dumbbells only go up to 75lbs. 2 stars because it's the only gym under $100 in the area. If there was a Blink nearby I'd definitely go there instead.

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★ 5

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★ 2

If you plan to use free weights, don't even freaking bother. You clearly don't matter here. Cardio only gym. You will *NEVER* have the weight you need.

Source: Google

★ 3

This planet fitness is great, it has great amenities and a fantastic staff, they are always helpful so great on that part. The machines are fine and well maintained, and the vibe there is fine.

When this gym gets packed, it gets PACKED. There are only three benches, so I can’t get actually work out. This gym is huge!!! I think they can find some space for at least one more.

In terms of sanitary, I guess it’s okay, it’s cleanish? I had two bad experiences regarding that. I never use the bathroom, but the first time I did, I saw a huge pile of feces in the toilet.

My second experience was in the locker room, there was a huge roach on my friends back, like about 4 cm long! I assume it’s from the actually lockers because that’s when I saw it.

Source: Google

★ 5

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★ 5

It’s ok

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★ 5

Great place, Awesome Staff, Great Location.

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★ 5

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★ 1

As with all Planet Fitnesses, they could swap at least half of the cardio space for more weights/assisted lifting.

Source: Google

★ 5

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★ 5

this location is great. staff is friendly, all the amenities are available. I used to go morning time, so the gym isn’t even crowded. 5 stars.

Source: Google

★ 2

Edit a year later:
Over my 1-2 year membership, a couple more problems have come up. The AC in this place can be terrible in the summer. Simply kept too warm and not dehumidifying.
My main complaint is juts how poorly maintained the cardio equipment is. At times it feels like 1/4 treadmills are simply broken and out of commission. And half of the "working" ones are falling apart and squeak/make noise/shake. They have 4 stair climbers and only 1 was working today - buttons on the handles broken off and the machine itself falling apart as well.

Cleanliness issues remain. The water fountains are dirty (the nozzles are nasty and need to be cleaned). Still wish they would go with wetwipes instead of dry paper and bottles. Very common for a towel dispenser to be empty or flat out broken. I've definitely noticed some more general machine cleaning effort in the staff though - everyone is very pleasant btw. Small nitpick, but the lights in the ab area are 3 different types of bulbs and they just replaced some (that were out for several months) with cool blue ones that make the space feel gross.

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It’s fine. Not good, not bad, just fine. But it could be a lot better with a few layout changes and some better cleaning systems.

As many have already complained about, the weight area is way too crowded and poorly laid out. 5 benches is just not enough and it’s always a hassle to find space, either for a bench or to do dumbbell workouts alongside. Too many machines crowded around this area too. The 30-minute workout zone is oversized and underused.

If you love cardio machines they have plenty. Again, poorly laid out. You could axe half of the machines and meet capacity fine, giving over that area to weights instead which sorely need the space.

The place is generally clean enough, but worn down. Lockers are janky and sorta gross. Equipment overall is the typical PF weird and sort of basic/limiting. I realllllly wish they would replace the paper roll + spray bottle with just a gallon of wet wipes. This is much faster to use and deal with and clean better.

Overall fine (paying just $10 a month doesn’t warrant a lot of room to complain) but a few tweaks to the layout would make this a much much better gym - it has that potential.

Source: Google

★ 5

Source: Google

★ 1

why is there only two smith machines.

Source: Google

★ 2

I have been a member at the Planet Fitness Gym on West 55th Street in New York for years, and it has been an ongoing disappointment. The four stair masters seem to be the focus here and are often broken. At the moment, three of four are broken. There is only one great machine for shoulders. Specifically, the PEC Fly/Rear Delt Machine is constantly in use. This machine is the only one that consistently has lines, while the other machines, particularly those in the half of the gym designated for cardio equipment, are always empty. The most popular machines for shoulder and back exercises are always busy or have long lines, creating a frustrating and inefficient workout experience. I strongly urge the management to bring in more stair masters and add a couple more PEC Fly/Rear Delt machines for better equipment distribution and variety.

Source: Google

★ 3

I really wanted to sign up for this gym. I went in yesterday evening and today during the day to check the location out. The staff was very friendly, and the location seemed to have what I was looking for. Unfortunately, the temperature in this location is HOT and humid. It felt like high mid to high 70s, and clammy, even when the gym was not at full capacity. I talked to a gym member, who told me this has been an ongoing issue every summer, and that sometimes temperature go even higher. So there seems to be an ongoing temperature regulation issue that has not been properly addressed, despite regular visits by the air conditioning company. When I checked the thermostat, it showed "AC leak alert". High temperature/humidity inside a gym facility is not fair or healthy for paying members, nor for the people who work there. There are no visible ceiling fans either, which would have at least helped in terms of air circulation.

"Appropriate temperature, humidity and air circulation levels should be maintained in the fitness floor area. The following levels are recommended: Temperature: 68 to 72 degrees Fahrenheit." - ACSM's Health/Fitness Facility Standards and Guidelines.

Source: Google

★ 5

Amazingly clean and has everything one needs to get stay or get back into shape.

Source: Google

★ 4

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★ 5

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★ 3

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★ 1

Today I worked out at the gym. I did an exercise with dumbbells on a bench. At one point, some guy came up and brazenly asked why I was looking at him through the reflection in the mirror. He decided that I was looking at him. He says: problems? He standing in front of me, seething, inadequate. Then this guy approached the gym administrator and started telling him some nasty things about me. From the outside it was clear that the administrator nodded approvingly, fraternized with him, and agreed. Then this administrator blatantly interrupted me while I was make pull-ups and called me to the front desk for some formal check of my membership card. He told me that he was checking everyone in this way, not just me. However, I did not see anyone whom he checked except me. And why then did I put my card at the registration desk when I first entered the club in that day? Administrator's photo attached. To confirm my words - check the cameras. I don't want to see this admin again, because his actions were strange and disrespectful. Unprofessional people like him spoil the atmosphere and interfere with training.

Source: Google

★ 5

Nope 😂. I JUST LOVE GOING AND IT’S ALWAYS CLEAN . P E R I O D !

Source: Google

★ 5

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★ 2

So crowded.

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★ 5

Los empleados son muy amables,
Limpieza excelente y las maquinas buenas, gracias gracias 🙏

Source: Google

★ 5

buena experiencia, todo limpio, todo en orden. no hubo mucha gente pude usar la mayor parte de maquinas. y fui como a las 1 de la tarde y me gusto que no estaba lleno. lo recomiendo.

Source: Google

★ 5

No complaints! Good gym. Very safe place for the trans community. Trans can go into the women's locker room and be very openly comfortable and not be accused of exposing oneself to little girls. They are very understanding.
Safe for the peeeedoooos.

Source: Google

★ 5

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★ 5

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★ 5

Awesome atmosphere,clean and friendly very catering

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★ 1

If you’re willing to wait for machine for 3 hours, great place for you!!! Extremely overcrowded, impossible!!!

Source: Google

★ 5

Este lugar es muy limpio, me gusta por que los empleados son muy amables, siempre saludan cuando una va al gym, lo único que no me gustó es que no abia instructor para enséñanos aser los ejercicios, pero en si todo esta muy bien.

Source: Google

★ 5

Source: Google

★ 1

If you are looking for a cheap gym, this is the place. And that's all

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★ 5

The pricing is just amazing

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★ 5

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★ 4

The convenience/the location. The respectful attitude of the other members. The number and arrangement of machines.

Source: Google

★ 5

I'm traveling around the states, exploring the world and absolutely loving that I can simply visit gyms in all cities with just one subscription. This is the best business model.

Source: Google

★ 1

They never turn on the AC and half of the machines are always broken

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★ 4

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★ 4

A few hiccups in the beginning , but the staff are quick on their toes , hard working cleans restrooms showers daily , and shows mannerisms with coming and going . Well done Hell’s Kitchen of🧏🏽🦖

Source: Google

★ 5

I came for a tour and was helped out by Sol, they were super friendly and helpful with showing me around and helping me choose my membership.

Source: Google

★ 4

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★ 5

The location was a convenient walk from the office.

Source: Google