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Gym Fitness center Personal trainer Physical fitness program Training centerAbout the Club
At Retro Fitness of Bay Shore, our local community comes first. We offer the best amenities at the lowest price. Members enjoy our smoothie bar, Zen Den, red light therapy, tanning, pro shop, personal training and more. Our state-of-the-art fitness equipment is designed to meet multiple strength training needs and our group fitness classes support individual fitness journeys while offering you the chance to connect with your fellow gym members.
Download the Retro Fitness app for exclusive video content from experts on mental health and wellness, nutritional tips, healthy cooking and more.
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Reviews
Evan Kent
β 5
Great equipment. Lots of room. Never crowded.
Source: Google
Elle L.
β 5
Ryan is an outstanding gym attendant. He consistently goes above and beyond, whether itβs answering questions, keeping the equipment area organized, or creating a positive atmosphere for members. His professionalism and energy truly elevate the gym experience. Highly recommend this location because of staff like him!
Source: Google
Nuria Bonilla
β 5
Source: Google
Glenn Denzler
β 5
Clean, equipment is maintained and no long wait times to access. Desk people are respectful, accommodating. Good price.
Source: Google
Melanie Stephen
β 5
Clean, neat, and great equipment. Love it.
Source: Google
Sonya Williams
β 5
I can workout really early which is the only time I like to go. Itβs a wide open gym with lots of great machines. I love the treadmill. Itβs a clean environment and not too noisy. Great perks too.
Source: Google
Albert Acevedo
β 1
The gym was going great until last night September 5th, 8pm. Someone broke in into my locker and took my cash and then closed the locker right back up so I wouldn't notice. They walked away with a few hundred dollars. The gym admitted they are having theft issues lately but instead of letting members know they say nothing. Now I'm out a few hundred dollars and they aren't going to do anything about it. Filed a police report but I doubt anything is going to come from it. Never again ambi stepping foot in this place.
Source: Google
Darryl Zimmerman
β 5
The Gym is Awesome...
Source: Google
Gina Cacoperdo
β 1
This gym must hire better morning staff. Two days in a row, a line of people waiting to get in and the employee did not show up to open gym on time. It happens more often than not.
Source: Google
karol nowodworski
β 5
Source: Google
Jennifer
β 5
After trying other gyms in the area, I instantly felt welcomed here. The gym is super clean, the staff are all friendly, personal training is top-notch, and the studio classes are fun. Plus, the equipment is all new and well-maintained.
Source: Google
Patricia Matera
β 5
Tina at the Front Desk is Professional, Knowledgeable and Thoughtful! A Great Asset to Retro Fitness! Thankyou πͺπ€π¦ΈββοΈ
Source: Google
Tomas Vazquez
β 5
Source: Google
Hyggens Virgile
β 5
Everything is great I just wish they open till seven pm on weekends.
Source: Google
Anonymous User
β 3
Rejoined since Iβm in the area again. Extremely clean which is great for the morale. Polite and welcoming atmosphere and the machine maintenance is good, seems they are serviced regularly. However - the gym is really lacking in a lot of machines. There is a ton of empty floor space. More than enough to still have a substantial amount to do calisthenics while still adding machines. For instance thereβs no incline or decline chest press machines. No high row machines. No tricep push down machine. And most of the machines arenβt quite as adjustable as others Iβve used. Example: hip abduction and adduction machines donβt have adjustable seats which is important. Thereβs also only one of a lot of popular machines like fly/delt.
Source: Google
Azucena Ramirez
β 5
Source: Google
Kathleen Sieger
β 5
Source: Google
Mario Ibarra
β 5
Source: Google
Sari Novack
β 5
It's a great, friendly place to go every day to stay healthy:)
Source: Google
will t
β 4
It's always clean, and the staff are always friendly. They also take customer feedback seriously which is great
Source: Google
Oscar Perez
β 5
Source: Google
Juan Vega
β 5
All the machines are new, I love the gym, there are many machines.
Source: Google
Osmaro Castillo
β 5
Source: Google
Sylvia Cole
β 5
Friendly staff and lots of equipment to help you along your fitness journey. Not to mention the smoothie bar for your after workout replenishment
Source: Google
Vincent Alongi
β 5
Source: Google
Andrew Bogart
β 1
A lot of new equipment, which is nice, but they took away most of the necessities for anyone that wants to do abs. They also have a major problem with employees showing up on time. Theyβre open 5 AM during the week 7 AM on the weekends, however, itβs more like 6 or 630 on weekdays and 8 or 830 on the weekends before an employee arrives to open. Just seems like they donβt care to open on time. They also shut the heat off when they close the night before. So everything is ice cold when you show up in the morning.
Source: Google
Reina Oses
β 5
Excellent !!!
Source: Google
Michael Moran
β 5
Great equipment clean gym and friendly staff close to home
Source: Google
Geri Bearden
β 5
Clean facility, friendly staff, and love, love, love my Zumba class with Deborah.
Source: Google
Len Gibson
β 5
The exercise equipment are usually fully functional and updated,gym is clean and front desk is friendly.
Source: Google
Nancy Leone
β 1
This gym constantly does not open on time on weekends. Today I was there as usual at 7am and no one showed up to open. I left and returned a hour later and still closed. This happens a lot on Sundays and itβs a waste of my gas. I may leave this gym if it doesnβt improve
Source: Google
Yonathan Rodriguez
β 5
Excellent, not overcrowded and welcoming staff are the main three qualities of this location, coming from a 3 year old member. Recently renovated π
Source: Google
Edwin Santos
β 4
Clean and spacious. Kind staff. Machines are maintained in good condition. Ample free weight section.
Source: Google
Maria Odhora
β 5
Source: Google
Michael Gross
β 4
Source: Google
Michael Dempsey
β 5
I joined this gym back at the end of April 2024 the last couple of months Iβve been happy coming here. Equipment is excellent the trainers are amazing and the rest of the crew are amazing as well glad I joined this gym
Source: Google
Cameren Newkirk
β 4
I do like this gym a lot but I wished it stayed open later. This gym is close to home and the other location in deer park. Deer park closes at 11 but I donβt want to have to travel all the way over there. Especially on Fridays when the gym closes at 9. If this gym ever changes its hours to 11 Iβll give this rating a 5!
Source: Google
Patricia McA
β 5
Retro Fitness is a clean peaceful environment with new equipment and a friendly, helpful staff. They also offer a variety of classes such as yoga and Zumba. It's not one of those loud thug type gyms.
Source: Google
Jorge Cobos
β 5
A great gym that covers all the basic needs for all your muscle groups. I also love the fact that the staff is great, friendly and that can get red light therapy and a massage chair as a perk.
Source: Google
Chris Zegel
β 5
Source: Google
Nestor Ecx
β 5
People are very helpful with the other members and the employees too.
Source: Google
Yanira Sanjurjo
β 5
Staff is friendly and gym is always neat and clean.
Source: Google
IT Solutions Jovel Corp
β 5
Nice atmosphere, everything is always very clean and the staff is very friendly and attentive. The gym is very complete to be able to achieve the proposed objectives.
Source: Google
Edwin rico
β 5
Source: Google
Stephen G
β 5
Source: Google
Coach Hollywood
β 4
Renovations / always clean / not too many weirdos the ppl are actually cordial
Source: Google
Louis Fabiano
β 3
Iβm a member here gym is newly renovated brand new machines but not enough chest machines they have 2 chest machines itβs just not enough Iβm trying to stay but I donβt know how much longer
Source: Google
Gary Kreuzburg
β 5
Affordable price for my needs..polite and helpful staff
Source: Google
Roberto Zuniga
β 5
Clean installations ...very good attention....friendly people I am really recommend it
Source: Google
Connor Martin
β 5
I used a 3 day pass and signed up today. One of, if not, the cleanest gyms iβve seen. Managers and staff are some of the friendliest people. They remembered who I was, which means they care. Highly recommend to anyone who needs a new gym.
Source: Google
A
β 5
Staff is very friendly and always willing to help. Ryan T who works the Front at night is always very friendly makes the gym atmosphere very welcoming ! Love this gym itβs always clean. The renovations is great keep up the great atmosphere!
Source: Google
Brian Ali
β 5
The staff is friendly and always interacts with everyone. The equipment is good!
Source: Google
Shawne
β 1
Good morning I've been here since 5am and the facility is closed no lights on. People have been here waiting and some have left. Why is the facility not open? The time right now is 5:30 still waiting. I called the other locations they're open. Ugh this is not acceptable π π‘
Source: Google
peter coppinger
β 5
Source: Google
Matt Hannsgen
β 5
12/21/23 Update:
This gym has done a 180. All the equipment is top of the line. There are more than enough benches, platforms, squat racks and space so you never have to wait for anything. Thereβs still only 2 stationary bikes but thereβs plenty to do otherwise. The water bottle filler was added. Really canβt ask for more for how I enjoy working out. Great job to the owner(s)!!
Iβm a member here but probably not for much longer. Thatβs for the following reasons:
1. There is nowhere to fill up a water bottle. The water fountain in the main area just trickles out. Probably wouldnβt use it the way itβs intended, either. Have to use a sink to fill a water bottle.
2. Equipment is constantly out of order. Not just once in a while, but quite frequently.
3. Equipment has recently been removed. There may be a plan for new stuff, but itβs not posted anywhere. We are talking about the second flat barbell bench, air assault bikes, recumbent bikes and adjustable benches. Pieces of equipment that get used frequently, especially at peak hours.
4. Thereβs ONE regular exercise bike in the entire place.
The staff, location, cost and size of the gym are great. I understand it is under new ownership as well, so hopefully something changes soon. This gym is convenient for where I live and Iβd like to keep going here but Iβm having trouble finding a reasons to stay.
Source: Google
jake estes
β 5
Friendly and helpful staff, wide variety of equipment. Wonderful yoga classes led by Amanda
Source: Google
Paul Gonzales
β 4
Clean gym and updated equipment
Source: Google
Sascha
β 5
Source: Google
rashaun scantlebury
β 5
Retro fitness has always been a great gym. Now it might be the best in the area. Retro recently renovated and added tons of new equipment. The increased space is my favorite upgrade. Here are some pictures that won't do justice. So check it out for yourself.
Source: Google
Oyanka C
β 5
Awesome gym, people are nice, great vibe. Love the equipment and most of all the bag
Source: Google
Christopher Valsechi
β 5
Source: Google
Luz Dary Alvarez
β 5
It is great for all families
Source: Google
Vincent Volpe
β 1
Updated 8/22/23
Recently it was decided to renovate the facility. While this was a good intention, the handling was less than desirable. Still a month in and not finished. Locker rooms are all but unavailable with no place to change woth dignity. Half tue equipment is still not available and duct work is still exposed as seen in photos. It would have been safer/more efficient to close gulym for one month, freeze memberships and have all work done prior to re-opening instead of this process, which inconveniences members and puts some in potential hazardous conditions.
Originally posted:
Speaks for itself. Tight on space but has the equipment you need and not overly crowded.
Source: Google
Nick Carney
β 5
Major transformation. Brand new equipment and improvements in layout
Source: Google
Matthew Castella
β 1
Source: Google
Sk
β 1
Look elsewhere. General manager by the name of Lee has quite the condescending/snarky tone. This gym has been through several ownership changes in the last three years alone and the optics show Lee is not getting the job done either. Bench press has gone missing, equipment is frequently broken and pieces will go missing for weeks at a time, weights are never in the proper spot and they will never (and I mean ever) handle anything regarding your billing properly (which you can no longer do over the phone). Just avoid it at all costs. I donβt even leave reviews but Iβve shrugged a lot off regarding Retro Bay Shore, this one has been a long time coming. Be better Lee
Source: Google
Leland Cox
β 5
Outstanding Gym aan looking forward to the renovations!!! It is going to be great!
Source: Google
Nancy George
β 3
Machines always broke
Source: Google
Kristen Marie
β 2
Several machines are broken and not fixed for months. Bathrooms are trashed, falling apart.. toilets don't work, no locks on stalls. Down to one bench! So you never have a chance to get on it, even the eight racks are disappearing. In the summer there's barely AC, fans are always off. Unreal how absent the new owners are, if I owned this place I'd be on top of everything due to the fact I take everyone's money every month. Have some pride in your place. Many of us complain about this place. I've been to four other gyms this month as comparison. I'll delete this when the owner wakes up and takes care of this place.
Source: Google
Gregorio Maldonado
β 5
Source: Google
Edith Solis
β 5
Source: Google
ryan conway
β 5
Get what you pay for
Source: Google
Chris Garcia
β 5
Source: Google
Nick
β 1
Source: Google
Samantha Vega
β 5
I came as a guest and had the best experience at this gym! I was greeted by the sweetest owner, Grace, and she made me feel so welcomed and comfortable. The gym is spotless and thereβs so many accessible machines and equipment to choose from. Grabbing a protein shake on the way out was awesome too. By far the best gym Iβve ever been to. Iβll definitely be joining :)
Source: Google
GATO SECO
β 5
Source: Google
roberto zuniga
β 5
Source: Google
lbjv20
β 5
Retro fitness has a great selection of equipment that has allowed me to really target my problematic areas and build on my strengths. It's always very well kept and the staff are quite knowledgeable and caring. It has become an integral part of my routine and I genuinely enjoy being a member.
-Larry B
Source: Google
Brad V Dean
β 5
Great gym with all necessary equipment and clean changing rooms and showers.
Source: Google
Nathan Drake
β 5
Source: Google
Annette
β 5
The workers are always very nice. And helpful. The equipment is always clean, and they work. Good temperature. Not to cold and not hot. I have been going to this Retro fitness since it opened. And I have to say, since the new management. Everything has been very good π
Source: Google
Laura Silva
β 3
Hoy fue mi primera ves en Bay Shore, vivΓa en Deer Park y me encantaba pero estoy un poco decepcionada de este porque lamentablemente los baΓ±o estaban sucios y los espejos realmente dan asco y la calidad de aire era mala y en serio sentΓa que me ahogaba porque no se siente que tenga aire.
Espero solucionen eso pronto.
Y lo pongan igual de limpio que el de Deer Park.
Source: Google
Nissa Ciambrone
β 1
Been in there multiple times to cancel my membership, every time the βmanagerβ says its been cancelled and its not. Just got charged AGAIN for another month, last month I cancelled it and she said she the system wouldn't allow her to refund meβ¦ NOW another month later get charged again. I want my membership cancelled and to be refunded for BOTH months. I am never doing business here again, nor will I recommend to anyone.
Source: Google
Roya Naim
β 1
I singed up for my two sons here way back and last night one of my son was kicked out by a mean Manger π saying you can't get in unless you pay $19.99 to join. I don't understand I pay $29.99 every month for the one which you can bring a guest and your self. My two son should be fine. I really disappointed in this place. Looking for another gym for my son's. I think they don't my business.
Source: Google
Timothy Thomas
β 4
Enjoyed it be back soon ty
Source: Google
Steven R.
β 4
GOOD EQUIPMENT, GOOD WORKERS and GOOD MEMBERS, BUT THEY HAVE TO do something about the AIR QUALITY in this place. It feels like youβre in a highschool locker room or in a basement that desperately needs a dehumidifier. I canβt even enjoy workouts here anymore and Iβve given this gym enough time and money already. You can clean the equipment all you want but it wonβt fix the issues that simple and proper ventilation would. STILL WOULD RECOMMEND. This gym does the job. Hoping the renovations βcoming soonβ will fix this issue! ππΌ
Source: Google
Roan Allen
β 5
Lost my chain at this gym excellent and honest community of people the new owner is very nice
Source: Google
William Margiotta
β 5
Source: Google
Apollo
β 5
Source: Google
Thomas Baby
β 4
Source: Google
John Wick
β 2
Two things it smells like mildew and old sweat in the gym.I came to conclusion it has to be the weights and the cloth hand bar that you put on the cables,Because they are gross looking and look a hundred years old.I love the movie room but itβs never on anymore and you can never see it!! Please can you fix that issue
Source: Google
W H
β 3
Please, please, please tone down the volume of the music. 99% of the people wear their own headphones anyway and I donβt want to damage my hearing my trying to smother gym music. I donβt know why they cut their hours, it was one of the major perks of this gym.
Source: Google
Amanda Alfano
β 5
Source: Google
Justin DeMaio
β 1
Changed their hours out of nowhere, despite regulars who workout at night. What a let down despite other issues I've kept my mouth closed on. Guess it's time to find a new gym!
Source: Google
Kimberly Rose M
β 1
Someone needs to teach Grace a lesson on professionalism. This woman will literally talk over you and respond with sarcasm and passive aggressiveness. I asked her many times to stop talking over me and to let me finish what I was saying so she could respond - you know proper communication skills. Apparently that was too much to ask from this employee.
Source: Google
Chris Buetti
β 1
The manager of this gym is by far the least professional human being I have ever encountered. I highly recommend people DO NOT USE THIS GYM.
Source: Google
MsLokilla809
β 5
Nice, clean gym, i love it.... staff are friendly!!
Source: Google
Lloyd Constable
β 4
Source: Google
Pedro Guevara
β 4
Very nice stuff
Source: Google
Jackie Hannan
β 5
Source: Google
JJ Collision
β 5
Source: Google
Jacob Feldman
β 5
Beautiful facility with absolutely everything you can possibly need. Very well maintained and more importantly CLEAN. What I enjoy most about Retro Bayshore is the community of people. The members are supportive and friendly. The staff is courteous, attentive, and personable. To share one specific encounter, I dropped an airpod inside of the stair master (how? I have no idea) I notified staff and within minutes they had taken the machine apart to retrieve it.
I travel from a few towns over just to train here. When equipment needs servicing it is fixed promptly. Rates are very reasonable as well.
Source: Google
Joshua Blanthorn
β 1
The owner is not professional and would rather have $20 and loose customers forever. Stay away!
Source: Google
Felix Garcia
β 5
I like the gym alot
Source: Google
Hunter
β 4
Great place
Source: Google
Missy Reviews
β 1
Dont go to this gym if youre concerned of contracting COVID. It is an absolute free for all when it comes to masks. No one wears them, and no one enforces it.
Source: Google
Adonis Martinez
β 1
I believe i spoke to the owner 10 days before my membership was supposed to be renewed and told be that i would not be charged for the next billing cycle as i wanted to cancel my membership but i was still billed for the month.
Source: Google
maria Cepparo
β 5
The facility is clean and the staff are friendly and very helpful.
Source: Google
Ya Boy
β 4
Donβt take advice from the staff and youβll have a great experience here
Source: Google
Melissa Kershner
β 1
My husband used this gym and when the pandemic hit they stopped charging our card monthly. We moved and got a new credit card. We are now having creditors call both of us for months of charges. When the gym opened back up and he never returned they put his account in collections. They are now ruining his credit for services that were never provided. FIND AN HONEST GYM!
Source: Google
Christopher Tikas
β 5
Have been going here on and off for years. The staff is friendly and the place is clean. My only wish is that there was an extra power rack but there are plenty of spots to do the main compound lifts. Overall its a great place to work out in a convenient location for an awesome price.
Source: Google
Ronald Adams
β 4
A great place to exercise!!
Source: Google
Elaina Rankin
β 5
Source: Google
Gerard Placa
β 5
Source: Google
BOBBY Tally
β 5
Source: Google
Hector Ralda
β 5
β€
Source: Google
Anthony Mcmanus
β 5
Overall a great gym. The owner, Steve, does a great job keeping it clean and disinfected on a daily basis. Friendly staff, and good atmosphere.
Source: Google
Oneyda Reyes
β 5
Source: Google
Aisha Cuttino
β 5
Source: Google
Arnold Hernandez
β 5
Source: Google
Matt Burns
β 2
Music played here is too loud. I do wear headphones, but at the volume that I listen to music at, I can still hear the gym speakers blasting music. Iβd have to boost my headphone volume to unsafe levels in order for it to be loud enough to block out the gyms music. This can cause long term hearing loss. Most people wear headphones while they workout anyway, so there is no reason to have the gyms music so loud. Using an app on my phone, I measured the noise level to be an average of 77.6 dB. Please lower the music played at this gym.
Source: Google
Donnyboy Caratozzolo
β 4
Source: Google
bcc22
β 5
never fail to get a work out in, been here years ago & come back & everything has been good & staff always been really nice & never came across any bad attitudes
Source: Google
Bryant Rutherford
β 5
Very clean, nice experience
Source: Google
kris anastasio
β 1
DO NOT JOIN HERE. NO way. Can't believe they charged for another month! I cancelled in March for moving, then of course gym closed due to COVID. I understood I would be charged one more month for services available in APRIL. But not a random charge in SEPTEMBER because of "policies." Their excuse? "Unprecedented times" YES THEY ARE. Which means the organization should reconsider THEIR POLICES.
NO WAY...DON:T DO it. Numerous negative reviews here for extra fees. And poor communication regarding POLICIES. Forget it..
Edit to response: dishonorable practice. Charged for month cancellation according to policy( 5!!! Months )later??? Not reputable at all. You should be trying to regain people rather than ensuring never to return.
Source: Google
Graciela Romaine
β 5
Source: Google
Luis RAMΓREZ
β 5
Un lugar muy agradable y limpio me gusta mucho retro fitness
Source: Google
KOLABOCHACHANET KOLABO
β 5
Source: Google
Aleah Mejia
β 1
Since December I have tried to close 3 accounts and they always give excuses but every month they charge me the membership, I have spoken with all the staff but they never give me a solution it is always someone new and a new excuse, I do not recommend this gym in administrative service loser time and money.
Source: Google
Sean Swanson
β 1
So I had a membership with retro but had been working so much hadn't really used my membership in like 8 months. So during this whole covid crisis I was working the entire time and did not use their facilities as all due to the fact they were closed. Some how " I missed a payment" and they reported me the the creditors and gave me a derogatory remark!! I was given no notice by phone,text, mail, or email that a payment had been missed to correct the mistake.I sqaured that debt the day of and payed the creditors. When I contacted their financial department to cancel I was told I would have to go to the gym in person. During the time they were closed they charged me for a gym that was not open. They are still closed and this issue has yet to be settled. I have went to this gym 2 different times and they always try to report you to creditors even if you have money in your account. What they are doing is very shady and i do not reccomend this place what so ever. Planet fitness is a better option if you dont want to get taken advantage of for money you worked hard for.
Source: Google
Jonathan Vega
β 5
Source: Google
Andrew Yarbrough
β 1
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Linda Gifford
β 5
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Steven Jankowski
β 1
Glad they had a free trial. I wouldnβt go to this place if it were free. 1 Star is generous
Source: Google
Kerry Constante
β 1
If I can give this place 0 stars I would, apparently when you try to cancel they make you pay the rest of the year that your with them! In the beginning they say its no contract but yet I still have to pay for the rest of the year, you get tricked into signing an AGREEMENT? Which i believe its the same as a contract, very dishonest I wasnt told this when I was joining.
Source: Google
mrvsopkevg
β 4
Source: Google
Maisha Dolon
β 1
Tried to hide that they were putting my boyfriend and I in a contract. Dishonest. Didn't sign up and won't ever go back.
Source: Google
Wasif Imtiaz
β 5
Great Place for workout!
Source: Google
Iron Paradise
β 5
I joined the gym in bayshore about 2 weeks ago and I have to say I love it!! The staff is nice and friendly when walking in and out. The gym itself is very clean with the exception of the bathroom and lockers. They both could use an update. I have to say I really do enjoy going to this gym daily.
Source: Google
Walter Villanueva
β 5
Source: Google
Lisa Jaskowski
β 5
Source: Google
Robin Septon
β 4
low monthly price. owner very affable. finally updated club and fixed a few long-standing broken pieces of equipment. good hours.
Source: Google
Michael Cha
β 1
Source: Google
Dawn Turitto
β 5
Source: Google
Matthew
β 5
Been going to this gym for quite some time now, and it has only gotten better. Constant improvements being made to the equipment and the utilization of the space they have is done well. Being someone who has competed in bodybuilding before and will compete again in the future, those are important qualities for me. The owner Steve shows genuine interest in both the gym and itβs members. Feels much like a second home for me.
Source: Google
John Humpf
β 5
Plenty of equipment to utilize, clean and taken care of and the owner is a super nice guy.
Source: Google
Bryan McManaway
β 5
Friendly and accommodating staff! Gym is always clean and has the most up to date equipment. I credit Retro Bay Shore with helping me lose almost 90lbs this year!!
Source: Google
james p cruickshank
β 1
Horribly managed, very difficult to get clear cut answers. Retro Fitness are running scams on opening multiple accounts under same name, then billing as unpaid. Be aware this will go on your credit report as unpaid. Nontransparent company and shady business. Would never recommend
Source: Google
Jonathan Marte
β 5
Source: Google
Mark Mizrab
β 2
Stay away. I joined the end of June and was also informed I can cancel at any time by Steve etc. I wanted to get healthier as I suffer from High Blood Pressure and I informed them about this and I needed to start slow.
After a nearly 40 minute free "assessment" session lifting my own body weight and flipping a truck tire. etc. with a trainer named Tyler, I almost blacked out. It took 15-20 minutes of me sitting in a chair before some of the dizziness subsided and I was well enough to leave. During that time, Tyler was still trying to sell me on using him for future workouts at the same time apologizing for working me too hard during the assessment. Who does that while someone is ready to pass out?
A day or so later I called to speak to Steve about canceling, he was busy and never returned my call. They claimed that I needed a doctor's note to cancel, which I provided, again in person. They still haven't canceled my membership. I have never once used their gym beyond my first free assessment session. I am not looking for a refund of my initial month in advance, etc. I just wanted out.
The threatening emails from their billing company, ABC financial, have started with a bill over $100 now. I filed a complaint with the BBB, we'll see how far I have to go.
There has to be a better gym elsewhere, these are not honest people. Avoid this place.
Update *** Tuesday 9-24-19. I received an email from Retro finally canceling my membership with nothing further owed, as well as a follow-up email from the BBB with the same response from Retro.
They apparently lost my medical note and I faxed them a duplicate at the owners wife/business partner's request. Props to Melanie, an employee who helped me get a resolution and avoid any further escalation. Added a 2nd star for cooler heads prevailing.
Source: Google
Johnny D
β 4
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Caroline Rippe
β 5
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Gian:Marco: DΓ―Γ€ΕΊ
β 5
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J T
β 4
Compared to other retros this one needs a clean up. Some tightening in the business administration of it too. However the machines are good and thereβs plenty of free weights. Not to clean bring some sanitizer wipes if your worried because the one there is always empty. Overall the place has a lot of potential.
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Kristine Jones
β 1
Would give zero stars if I could. It would be nice if the place had honest employees who told you up from about the cancellation policy when you started instead of just clicking thru everything when there was kiosks and being told I could cancel when I wanted to. Total waste of money
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Matt Andersen
β 5
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Steve Longo
β 4
One of the cleaner better kept at Retro Fitness has
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Peaceful Nubia Earth
β 5
Gym friendly
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Stephanie Schimmel
β 3
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Thomas Underwood
β 5
Great gym, very friendly staff! Management is very responsive to member concerns!
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Kerry-Ann King
β 5
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Frank Balestra
β 5
I love the flexibility of the hours available to workout. The gym is usually buzzing with members and the staff is always there to help with anything. Personal training is great at my location and the trainers are all in. The equipment is usually in great working order and the locker rooms are in good shape. Iβve watched the ownership invest in the facility with construction updates as well as technology updates. I am a longtime member and see it continuing as long as Iβm healthy and able to keep on going!
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Elizabeth Munoz-Diaz
β 5
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Gerard Bernard
β 5
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Cassandra Edwards
β 5
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Robert Figueroa
β 5
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Joel Monserrate
β 5
Good workout n the place is clean!
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Rose Lee
β 5
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SaraJane Lowe
β 4
Good gym for the price you pay... There are a number broken machines that I hope they fix soon, but even so, I never have to wait.
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omar coss
β 5
Awesome place with all the equipment than you need for complete your goal! And amazing people.
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Tania Segura
β 5
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Josh Vanderborg
β 5
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Nohely Mendoza
β 4
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Vincent Lombardo
β 2
Ive been a member of retro for years, but I only just started going to this one because of the location.
I even used to be a floor tech at a different retro.
This gym is alright, except the employees really arent much help. I hurt my finger sliding a weight onto a rack without a stopper. My finger got clamped between the frame and the plate. Usually theres a rubber stopper to prevent this from happening. So i told the staff as soon as it happened to let them know their equipment needed servicing. They seemed to not really care. The kid told me "the stopper is probably on the floor", which it was not. Now about 3 weeks later, nothing has been fixed. They seem to be pretty preoccupied conversing to themselves to take care of the gym and tend to guests.
Im not one to complain like this, however as a former retro employee, this is absolutely unacceptable. I wouldve been fired if I had done what he did to me.
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Daniel Maffei
β 3
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Nick W
β 4
I go here every morning and I love it. Gets busy at 6:30am!
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Gladys Astudillo
β 1
My family went here a while ago and didnβt really receive friendly interactions from the staff and clients. We hope this can improve for the future.
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Michelle C
β 2
When I signed up they told me I could cancel at any time, when I tried to they said I signed up for a year membership. So make sure you actually read that contract.
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Donald Fitzsimons
β 4
The crew is friendly and helpful, the place is kept clean, it's only twenty dollars a month, and it's within walking distance. If it wasn't for that fact that the men's room is frequently overflowing and unfortunately it's the fault of the patrons, but still. Otherwise I would give it five stars because do enjoy my workouts here.
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Erik Cross
β 5
Great gym in Bay Shore.
Clean well equipped and maintained facility.
Friendly and attentive staff.
Big selection of free weights and machines.
Membership is very affordable and requires no contract.
Intense work outs are not frowned upon.
Sorry, no pizza or bagels served here.
(Here's looking at you, so called "Judgement free zone" where they judge the heck out of you if you train heavy!)
Overall, I will highly recommended Retro Fitness Bay Shore.
A++
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Jessie Imperial
β 5
Clean and friendly
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Annmarie Lewis
β 5
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Colin Gray
β 5
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Robert Panarella
β 5
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Daniel Marrazzo
β 5
This is my preferred retro. Not too big but has all the right equipment. The people are friendly. Generally not super crowded during the week.
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Kick Fit Bohemia
β 2
I'm sure the gym is good but it's too yellow colors are too bright all the machines look the same doesn't work for me
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Ryan
β 1
If you're looking for a cheap gym just go to planet fitness, they have more facilities and dont require 2 months of continued membership after cancelling.
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Paul Stanzione
β 5
Clean, good lighting. Bay Shore has a great owner.
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Joe Villani
β 5
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Marykate Dwoskin
β 5
I go almost everyday great gym
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Shaun Snead
β 5
Great place - but they need to greet there customers more when they walk in but just not when they first sign up !
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Pamela Vasquez Cuello
β 1
They make you sign a contract for a 1 year and when you are finishing the year you want to cancel they tell you over the phone that you have to do 60 days before your last payment and when you go to the gym personally 60 days before your last payment they tell you canβt cancel until the last month !! They tell you things first and then change the version !! Terrible service!! I hope to solve my situation because I need to leave the country and I donβt want leave debts!
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Michael DeMartino
β 5
This retro fitness gym is great. I was former member at bay shore planet fitness where it felt like a prison not a gym with all t he stupid rules. I was forced to jump rope outside in the elements, rediculous. Retro is the exact opposite, they actually allow and have jump ropes!! Friendly staff, good equipment and clean. Glad I made the switch to retro fitness.
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Kim Bacon
β 2
Half of the treadmills donβt work
Today while one of the employees was vacuuming (in the middle of the day when the gym is crowded as always) they hit the plug on my treadmill which stopped it suddenly making me almost fall off it. Then the same employee continued to vacuum (with a huge extension cord trailing around the gym) around all the machines that members were trying to use
You ever think of cleaning the gym overnight retro?? So ridiculous
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Danny Casey
β 1
My membership expired January 7th, the gym continued to charge my card 2 months after my membership expired.
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John Nazario
β 5
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Brandon L.
β 4
Pretty good gym. Nice staff and plenty of weights in order to get your workout in!
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New York
β 1
One horrible place of business. They conitnue to steal money from me constantly and i dont even use the gym. Canceled membership a long time ago. This place is extremely dirty and gross. Don't waste your money or time at this place.
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Daniel Walsh
β 5
Not sure what people are complaining about. Friendly Staff and Workout equipment is all that is needed. All the other services and rooms are just a bonus. For $20 a month you should stop being so picky . What do you expect someone to fan you off and feed you grapes while you workout? Its a Gym not a Spa. Its a business and needs to pay all the employees for upkeep on the place everyday so all of you cry babies don't complain or write bad reviews.that is why you have a contract. Go to another Gym on a Month to Month basis and see if you get a membership at $20 a month. Not happening. Not even close. Reason there is a year contract is so the place can make a few bucks. One downside of the internet is that the 99% of the customers that are happy don't go and write the reviews. They are too busy being happy.
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Meek 677
β 5
It's great
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