★ 3

The gym equipment is very old- torn, worn, and / or incomplete. There’s no A/C, only a box fan in the hot summer. Not worth the monthly membership $ imho compared to other gyms in the area.

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★ 5

Calm environment, Equipment always available! Unlike my neighborhood gym,it was very crowded, and equipment was limited. 10/10 RETRO GYM

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★ 5

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★ 5

great staff and huge space with tons of machines. retro needs to put more money into this location for newer equipment, especially for new yoga mats!

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★ 5

This gym is a community staple- its clear that the regulars have been going for years and the bonds they've created are so meaningful. The trainers here are also superstars - Natalie & Rashawn are so dedicated to their craft. Natalie has especially been impressive to me with her approach to training. She makes it very clear that she prioritizes workouts for her clients that she herself has had to endure making her relatable and honest. She's also the best cheerleader - its so important to have a trainer who is able to balance discipline and kindness- Nat does this effortlessly. Also, not only have I seen results physically but I find myself feeling more confident in the gym bc Natalie shows me different approaches to my goals so often-10/10 experience every time!

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★ 5

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★ 5

Plenty of machines for everyday workout

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★ 5

If you’re looking for a super convenient and not crowded gym in Brooklyn, with a parking lot I might add then this Retro is for you. I have also been training here with my trainer Natalie for the past 5 months. Natalie has been such a pleasure to have as a trainer. I really had no guidance or structure to my workouts until I started training with her. After a few months of working with her I myself, plus friends and family noticed a difference in the way I looked. She is very kind and understanding of physical limits but also pushes me to work hard. Working out with her feels like going to the gym with a friend. I highly recommend her to anyone looking for a trainer.

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★ 5

I’ve been working with a personal trainer (Natalie) at this gym, and the results have been amazing. The trainers are encouraging and push you to meet your goals. The gym is clean and well-equipped

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★ 5

I had an amazing training session at Retro Fitness with Natalie & Rashawn. They were patient, knowledgeable, and really took the time to understand my fitness goals. The workout was challenging but motivating, and I appreciated how they explained each exercise. They always find a way to work around my availability without compromising the quality of our sessions. You can tell they genuinely care about their clients’ progress — I’d definitely recommend training with them. I left the sessions feeling stronger and more confident.

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★ 5

The gym is always cleaned and organized, it’s not too packed.. you don’t have to do a line to use the equipment.. employees at the counter are very friendly and kindly.. their parking lot makes it very convenient for me.. love the protein shakes, orange peeler my favorite.. 100% recommended!! 🔥

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★ 5

Everything you need to workout

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★ 2

It’s a big space and they have great parking but they need to renovate and upgrade the equipment. Retro started renovating gyms around the nyc/Long Island area and they’re great compared to this one. A ton of equipment isn’t operating and it’s generally not clean. I would consider going back once it’s renovated but I’m switching gyms because of the condition

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★ 1

Not suitable for women. You will feel unprotected by the staff in case of feeling uncomfortable by other men. Management will completely disregard your ask for help and clarification. Seriously, if you are a woman, skip this one.

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★ 5

I like Retro Fitness! It is clean, never too crowded when I go, and they don't blast music too loudly.

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★ 5

Super convenient with on site parking. Staff is always friendly and the environment is as well. Machines and equipment are well maintained. Normal wear and tear which is to be expected is always addressed promptly. Never had a bad workout yet.

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★ 1

They charged me $1.84 for extra scoop of protein which is crazy to me. A lot of machines in this gym is uneven. Some adjustments dont work some machines feels wobbly. I just wouldn’t recommend this location seems like a scam this is probably the smallest retro finesse I l’ve been to ! The overcharge extra protein scoop is what really took the icing on the cake NEVER AGAIN!! Broken stuff old machines. Very disturbing I didn’t even finish my work out just left imagine stoping your day to go the gym and can’t finish your work out smfh

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★ 3

No doubt a very convenient gym. Parking is a super plus.

Honestly only 3 stars cause equipments need proper maintenance or replacement. Cardio machines are practically all busted. Buttons don't work, adjustments are messed up.

No AC except July.

Theatre room is useless

Staff is great. Gym is clean. Folks are pretty good here too.

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★ 5

This review is for Suzanne Seidman, personal trainer at this Retro Fitness location.
I’m a mom of 2, in my mid 40s. I’ve always been a skeptic when it comes to personal training, having watched other people’s sessions when a member of another gym. Trainers seemed disinterested, always looking at their phones-taking to their clients while they did cardio. Who would pay for that?
Suzanne changed my perspective on personal training. She re-invigorated my workouts, adding heavier weights and high intensity cardio intervals, keeping me motivated and interested. I’m stronger, my core is tight and I feel inspired. Suzanne’s work ethic is commendable-she’s never on her phone, is completely focused on her client and I felt safe lifting challenging weights while she checked my form.
Suzanne is also a very kind and considerate person and simply a pleasure to be around!
I highly recommend Suzanne Seidman as a personal trainer, thank you Suzanne!

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★ 5

Love this gym they are clean and machine's are always open and no little kids running around on there phones.

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★ 5

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★ 5

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★ 5

I feel the most comfortable I’ve ever felt working out here!

Natalie and Dino are the best they are whipping me into shape. They provide great motivation and direction when working out. I look forward to each session. So far I lost 14 lbs, my body fat is coming down, my cholesterol is coming down and I see my collarbone again! I’m excited to see where I’ll be at in 6 months. They have sparked a love for fitness.

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★ 2

This place is sub par for a retro fitness. I use this chain of gym because i travel and can safely say they don't meet the club standards... Filthy gym just look at your hands after you touch a bar... terrible quality barbells and equipment that is cheap and out dated. Not good. wouldn't use again. I'm not even mad about pushing past the army of drug addicts to enter the dark dingy stairwell. Good parking.

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★ 5

Retro Park slope has parking!!!! What more do I need to say!!!!! Besides that its super clean location, not overly packed, great vibe, good machines. Since the beginning of the year I’ve been working out with one of the coaches Dino, super dope guy. Works around my schedule and we really put the work in for the desires results. No complaints…..

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★ 5

Retro Fitness is great. Has everything you need. Really enjoy working with Dino

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★ 5

This place has been my home for four years now. I love it here. The best thing about it is it really feels like a community to me, and I recognize almost everyone who comes. I want to give special recognition to the Personal Training team who are very hardworking, highly motivating and incredibly encouraging. My trainer is Dino and he’s been excellent. He’s very respectful of boundaries and has infectious energy that reverberates through me every time I’m training.

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★ 1

What happens to most of the women who work at this location? They’re always mad and not kind at all. Except for the old lady all of them have a very bad attitude. Look for a different job if you don’t like it. I’m not asking them to be friends, I don’t care, but I pay for a service and they get paid to make people fell comfortable when they come to workout. Hire competent people.

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★ 5

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★ 5

I love this location! The space has 2 levels as well as a separate fitness studio where you can stretch, perform personal exercises or yoga. I also appreciate that any equipment that becomes out of order are quickly repaired. The bathroom/lockers are clean and there is always paper and spray cleaner on the gym floor to wipe down the machines after use.

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★ 5

I waited three months after joining to give my review. I am happy to report that this gym fulfills all my gym needs. There are plenty of weight and cardio machines, free weights and kettlebells to accommodate a good number of users without having to needlessly wait. There’s a large cardio room where one can comfortably stretch, work on calisthenics, do ab work, etc. This location has a Jacob’s ladder and a stair mill, machines that are uncommon in other gyms. This place is never crowded at the time I go, mid-morning to early afternoon. The crowd there is pleasant and respectful of others’ time, i.e., if they see you’re waiting for a machine that they’re using, they acknowledge and respond with a head nod and with however many sets they have left. This respectful, “old school” behavior has long been lost in other gyms.
The staff is warm and welcoming. They provide an ample menu of protein shakes and smoothies as well as pre-packaged ready-to-go drinks.
I am happy to be a member here.

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★ 5

My husband got bounced out of his membership account at his gym Retrofit in Park Slope. After much effort we wanted to say that the District Manager , Lisa Imbriale was so instrumental in restoring his membership so he could return to this gym ! It’s refreshing to see that capable, caring people do still exist in corporate America !

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★ 1

You know when you sign up they say it’s very easy to cancel? They make it as annoying a thing just as you would think. Anytime during my cancellation process no one should be telling me you didn’t read this and this thing in the contract.

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★ 5

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★ 5

A wonderful experience.

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★ 5

Tons of equipment, never crowded no matter what time, huge space. The overall amenities of this place is light years more than what you get at a blink/crunch or any typical NYC gym. I have no idea as to who is complaining about the equipment or facilities because unless you are paying 240-400 for an equinox or lifetime membership you aren’t going to get better. If you go to the gym to lift weights this is the spot.

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★ 5

I found out about retro fitness from some of the dads at my son’s school. Suddenly they all had muscles and kept talking aboit this gym they found. The facility has been there for 7 years and i just had no idea i was missing it while walking right by it. Im not sure who owns the gym but he must be a nice guy because the staff is all super friendly and great. The gym is huge and there are many amenities, it’s also very clean and spacious. I can kinda disappear if i want to and not be bothered. It’s really nice. I really am enjoying the space and my time there.

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★ 5

I’m liked

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★ 5

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★ 1

Always warm, sweaty, and musty inside the gym. Feels like there is no air circulation and air conditioning, just dead warm smelly air from people working out in there all day.

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★ 5

I’ve been working with a personal trainer at this gym, and the results have been amazing. The trainers are encouraging and push you to meet your goals. The gym is clean and well-equipped, though it does get busy during peak hours.

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★ 5

The gym has a parking lot, decent floor area with enough room for people to spread out, good balance of weights vs cardio equipment and unique equipment like the Jacob's Ladder

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★ 1

They will not let me cancel my account!!! It’s been 4 months and they still bill me!

I am editing this review, it has been 9 months and they still won’t let me cancel

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★ 5

If your looking for a gym where people show up and get to work, you will be happy at Retro. Love this place!

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★ 2

The Place Stinks and HAS NO AIR CONDITION! It's Always Very Warm and Musty Feeling!!!

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★ 5

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★ 5

Nice gym great staff very clean gym

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★ 5

Kind and helpful staff/management.

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★ 5

The staff is extremely nice and friendly. The gym is very clean and well-maintained which includes the locker rooms. The equipment is also well-maintained and the space is huge so you don’t feel crammed.

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★ 5

I have been a part of the Park Slope Retro fitness community for three years now. My trainer, Suzanne, has been the most amazing teacher and friend. Having a safe place to enter the world of fitness has changed my life and I cannot recommend them enough!

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★ 5

Been going to this gym since the second day I moved to Brooklyn back in August. Wonderful, friendly staff and members. Not overcrowded. Sue the trainer is awesome and has worked hard to get me back to peak form. Movie room is the bomb.

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★ 5

Great gym with great people. Suzanne is an incredible trainer who has made me enjoy coming to the gym again! Couldn’t recommend her or Retro Fitness more

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★ 5

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★ 5

The gym is always clean and neat and bright. People are friendly and respectful so it's always comfortable to be here. My trainer, Suzanne, is fantastic. She watches to make sure my form is correct and varies my workout to make sure I train all parts of my body. I'm really happy here at Retrofit.

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★ 5

Suzanne seidman is the one and only who can get you to be motivated and work out and build muscle and be in shape. She is a winner master personal trainer .

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★ 5

Love this gym, clean, not crowded, a million machines & the staff. Is attentive & professional. My trainer is Suzanne, the absolute best. Love her.

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★ 5

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★ 5

Great gym for the price. Been my go to for years. For those who leave a bad review due to not being able to cancel - try calling ABC Financial. That’s who handles their membership fees.

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★ 5

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★ 2

You have to fixed the toilet The men's baths

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★ 4

I've updated my review and gave this place two additional stars...for the staff and members. However, if you want five stars from me, then please keep the insides of the locker cabinets clean as well as the benches in the locker room.

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★ 1

I was considering starting a membership here and read the reviews about how hard it is to cancel a membership, and that reminded me that I had the same infuriating experience when I tried to cancel my membership at their (now closed) Williamsburg location.

This isn’t a case of poor management. It’s corporate culture. Fooled me once… no thanks.

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★ 5

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★ 5

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★ 5

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★ 3

Very convenient to have a parking lot. Never too packed unless you go around 5-7pm. They take FOREVER to fix broken equipment.. Several weeks sometimes. No wifi (ridiculous for any business nowadays). Not enough 20-30lb dumbells. Cardio sections are great. New zen room is nice. Gets the job done for the casual gym goer, frustrating at times for the dedicated ones.

Source: Google

★ 5

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★ 1

Want to add another one-star review to the pile as my husband has been trying to cancel his membership for two months. Every response to every negative review will tell you to contact management but we have been trying to get in touch with the club manager Tamra for two months and have had no luck, and no luck speaking to a franchise owner. Atrocious and unacceptable business pratices. If you are considering this gym I would strongly advise against it. I would never do business with Retro Fitness again after this experience.

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★ 1

Retro Fitness makes it impossible to cancel memberships. I recently moved out of the city so I wanted to cancel mine. It has been 5 months since the first time I went in to try to cancel and I am still being charged. I have gone in 3 times in person, tried to reach the manager, and I have gotten no help. They once told me they'd "put my membership on hold" but I got the reoccurring charge a week later. Completely unfair, unhelpful and ridiculous that they are doing this to people.

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★ 4

Gym is clean and not overly crowded with good hours. Staff is friendly and most machines are working fine.

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★ 1

It’s a shame I have to write this review because I really like the gym, but since moving out of the neighborhood they’ve made it almost impossible to cancel my membership. I’ve tried at least seven times to cancel and there is never a manager on duty. I can’t imagine this is good for business in the long run because I would never recommend this gym to anyone.

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★ 4

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★ 1

Everything was fine until I canceled my membership. I canceled my membership with days remaining of the month that I already paid for. When I come in the employees see that I have till a certain date left ( the 19th) . Today I came in and the manager didnt allow me in, she actually came out the back office to not let me in saying my membership is terminated and I told her I already paid for the rest of the month. So she explained to me that they bill us after we use the gym every month. I told her I joined the gym the 20th and am billed every 20th. I left went home and checked my card history and seen from the beginning I am charged at the beginning of the month which means I paid for the whole month so i called and explained that to her and she kept denying it saying thats not how it works. Very incompetent Manager. Also I seen on the screen it saying I have until the 19th of this month and another employee told me I do as well. Hopefully Retro fitness can reach out to me for a refund of this month.

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★ 1

Why does it look so musty and old? There is rust on every machine and everything looks beat up. Retro fitness please update this gym. It NEEDS IT! Don’t go with bare minimum standards. Go above and beyond so that more people will sign up and then you would start making more cash.

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★ 5

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★ 5

Very kind an knowledgeable staff

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★ 3

I liked this gym…the only thing that can be improved is getting access to the clubs WiFi (doesn’t work)….no password given out on walls, also fixing the elevator in the building.

Update:
Although I enjoyed going to this gym I wanted to cancel my membership but the management has other plans for me. I requested to cancel my membership and they send me a freeze form which I didn’t ask for that in the first place, my first two emails we’re sent last week and I still haven’t received any reply back. I seriously hope they get their act together and cancel my membership.

Source: Google

★ 3

I like the gym and equipment,Customer service SUCKS!!! Manager and SOME employees don’t know procedures of the company that they work for.Went in December to explore my options on the membership because my work assignment had changed and couldn’t use Retro fitness for a time. I was told by an employee that i could freeze my membership . $100 was owed at the time, I was told I didn’t have to pay it right then. I would have paid it. I was told my membership was frozen. It wasn’t. Wrong information from employee. Call in after finding out that account is in collections. Spoke to the manager there who told me I could pay I think it was $65 and it would be taken care of. Wrong information fro the manager. I go in to pay and now the same manager tells me I have to pay $287 or start a new membership that I’m not going to use. Robbery!!! Will never do business with Retro fitness again!!

Source: Google

★ 1

Beware!!!!

They will make impossible to cancel your membership!

You have to do it in person, but only when the manager is there, which is apparently never (I have used the gym last in 2021, I am still paying, if I stop the credit card they send it to collections).

Also, hot water in the shower is not guaranteed (they usually blame the landlord, perhaps the landlords manager is hard to get to as well....)

Stay away.

Update 3/24/23

Since the facility responded I called back and asked to speak with Management, they iterated the message that they will only cancel in person, when I pointed out that I visited twice but was told the manager is not in I was told that of course, only management can cancel and management is only in when management is in.

It's a scam, sign up and you can never leave.

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★ 1

Who remembers when this was a path mark?

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★ 1

The initial vibe when I signed up a year ago was laid back.......now it seems like folk come to work to worry about what others are doing/shouldn't be doing. Just weirdness everywhere.

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★ 1

Looking at the reviews and seeing how hard it was to cancel membership I was very wary of joining the club. I was only going to be in town for 3 months so I went and tried to pay it all up front and they would not allow it. The only way I could join for 3 months was to give them either my checking account info or my cc into. Can you imagine how much extra money they have made by not allowing people to cancel? Not fair, not honest, not nice.

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★ 5

This gym has excellent customer service. Very welcoming, and Jeffrey makes the best smoothies. Would definitely recommend to a person looking to call a gym home

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★ 1

Do not sign up with Retro Fitness Park Slope. I have been trying to cancel my membership at Retro Fitness Park Slope since the pandemic began. They repeatedly ignore my emails and phone calls. I tried to cancel my membership within the allotted period and they conveniently weren't available. When I went in in person, conveniently, no one with "authority" was there. The person at the front desk said I'd have to send a certified letter or come back later. I wish they would at least respect the new law (Senate Bill S1475A passed in 2020) designed to crack down on gyms that make it nearly impossible to get out of a contract.

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★ 5

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★ 1

The worst gym! The staff is not helpful and the only way to cancel is to jump through hoops. Managers are never available. DO NOT JOIN.

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★ 1

Impossible to cancel membership.

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★ 5

Staff is super dope , massive workout out space and fairly priced. This gym is usually pretty empty as well.
Looking forward to getting MASSIVE

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★ 5

Love this gym! Staff is awesome and the space is huge

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★ 4

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★ 1

The gym is good and clean but didn’t like management
Got stocked overseas for a year and I sent a friend to cancel my membership and I called as well to cancel it but they said you have to be here and come in person and now when I a back they said ah you could have freeze your account

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★ 5

This is a good quality gym.

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★ 2

The only reason I keep coming back really is because it’s the only non-crossfit gym that is walkable. The weights are as disorganized as any gym I’ve ever seen. Getting through a free weight exercise is a pain because a good chunk of your workout is spent scouring the gym for weights.

Also, they’re far too strict on letting people in. I’ve been a paying customer for almost three years now and was turned away at the front desk because *their* Apple Pay wasn’t working. Why punish a customer because of a machine malfunction when I was trying to pay. They didn’t even try to work with me.

I will say this gym is fairly spacious, but that’s about it.

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★ 1

The gym has no air conditioning. Windows closed. Couldn’t work out for a week because I couldnt breathe.

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★ 5

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★ 1

Horrible management. Impossible to cancel and just give the runaround and lie blatantly to your face. Avoid or pay up for nicer friendlier place.

EDIT: After cancelling my account nearly 2 months ago, they fraudulently have continued to charge my credit card. I have called and emailed multiple times but there appears to be only one person who can process a refund and she is always out, and even then I doubt it will be done correctly. I would advise everyone to avoid this place unless they wants months of harassment, hassle, and fraud. Can some management send me a proper email of who I can reach out to to discuss? Please leave your email here so others in the same situation can respond as well.

Source: Google

★ 3

Good place

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★ 5

Great facility, friendly staff, and hardly ever over crowded

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★ 5

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★ 1

This place is very unprofessional. It is 5:30 AM and still now employee to open up the gym for the members. No notification or anything though social media or email to update members of employees not opening up. I would not recommend this gym, it is outdated and dirty in the locker rooms.

* it is now 6 Am and still no sight of employee. What a joke. Gym is still closed

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★ 1

So sorry don't want to sounds negative but God help the customers attending the gym. Management is quite racist in this location and will certainly express it. Extremely un-accomadting to its clients and certainly will look to do the least work possible and get you out their face no matter how severe your situation may be. I def recommend RETRO FITNESS THE GYM ..but just not the park slope location.

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★ 5

Great place to work out the one in park slope is the best, one down fall is now sauna but other then that great and great staff very helpful, educated and friendly and theres a huge parking always parking!

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★ 1

The management has become horrible here. I've been trying to close my account due to the fact of the many restrictions with covid. They keep trying to bill me when my account was supposed to be frozen. They won't close my account because they want me to pay for something that I did not use. Did anyone notice how high the membership fees went up? If they had an incompetent employee who doesn't work there anymore who was supposed to freeze my account And didn't that has to say something.

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★ 1

This place is a complete scam. The manager keelin has already been accused of scamming many people in other locations. Please stay out of this gym. There is a reason why you see less people in the guy. SCAM!

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★ 5

This is a good quality gym. It’s the cheapest in the area but generally has everything you need. Machines, dumbbells, barbells, squat racks, benches, a place you can deadlift.

This place also has all the usual cardio machines plus a rope pulling machine (I don’t know it’s proper name) and a ladder climber.

Personal training is great (you get a free session when you join) and they don’t hassle you to sign up for a full program.

The quality of the gym is worth the cost. It’s not Equinox but it’s worth what you pay for it. Yes the fee structure is weird (annual in addition to monthly fees) but even with all the fees it’s still the best deal around. And the cancellation process seems set up to be a little difficult, but this is the same as 90% of all gyms. It’s part of the business model to be harder to cancel and have a slightly confusing fee structure.

Regarding COVID: many people don’t wear masks here but some do and, in any case, everybody is vaccinated (city requirement). You can go early in the morning or a bit later in the afternoon (around 3) to avoid crowds.

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★ 5

Cleanest gym

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★ 1

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★ 5

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★ 5

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★ 5

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★ 1

First during COVID was no respect of rules and she put this on retro fitness member from avenue Y.
The worst management ever I cancel my membership and i was still charge for few a months but the best was (Mariah Feliciano)or Mariah skye how ask me to come to sign a paper if I want to cancel my membership.
Came few times she was
Never there she was working from home maternity leave.
So now I got an impact on my credit history . Best communication ever and on top of this I got all the emails she sent and nothing make sense.

Source: Google

★ 1

Worst gym , dirty, clientele entering building for other floors is a joke , making it impossible to cancel a gym membership being forced to come into a gym with a pandemic

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★ 3

Nice gym but there fees don’t make any sense told me I had to pay 65 now plus another yearly fee of 61 dollars and then 26 monthly I don’t know why it’s so much for a new member but the gym is close to me and that’s the only reason I go here

Source: Google

★ 1

This is the worst gym in NYC. Even after cancelling the gym subscription, I am still being charged for the last 2 months. And when spoke to the manager she told I haven’t cancelled the subscription. The woman at front desk ensured me that subscription was cancelled 2 months back. I am still paying for the gym, even after moving to a different city.The worst customer service.
It took 5 mins to enroll and don’t know how long it will take to cancel the subscription.

Even after so many communications, all they have to say is “we do not have record of any communication with you”. Would never recommend this gym to anyone.

Source: Google

★ 5

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★ 1

The single worst experience I have had with any business in NYC.

I am editing this post! After I wrote my initial review I started reading the other reviews here and realized that they are doing this to a lot of people! I am going to be reaching out to a class action lawyer friend of mine because if they have done this to 15 people at this one location i bet they have done it at the other locations as well.

SECOND UPDATE! after doing some research at consumer affairs it appears this gym is doing this kind of stuff all over the country they have even swindled people who supposedly won a "free lifetime membership" .... game on retro fitness. I am going to enjoy this.

The customer service is terrible. I have been trying to close my account for a year .... haven't been to the gym in more than 18 months and they continue to take money out of my account every month. A year of sending emails and making phone calls only to be told that I must go into the location in person to close my account. In the middle of the pandemic, retro fitness would not close my account unless I came to the club in person because "that's what is in the policy agreement".

I am sorry, I am not going to risk my life or the lives of the immuno-comprimised people in my family to close my stupid gym membership.

I have been given the run around every time I have called or talked to anyone. Every person has been combative and unhelpful.

I almost never write reviews but the customer service here is truly so awful.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great place, lots of space and machines.

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★ 4

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★ 5

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★ 1

Dude trying to hand out flyers for his gym has a NASTY attitude, automatically turns disrespectful if you deny him permission

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★ 5

Love the place nice and quiet and a great piece of mind in the movie room

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★ 4

Love the experience, the location not so much.

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★ 5

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★ 3

The gym works for my purposes -- parking, machines, very clean, and the price is right. My problem is that members aren't wearing masks or aren't wearing them correctly, and that seems to be no problem for them. Every time I'm there there are several people working out on the lower floor with their mask below their nose. On the upper level where the cardio machines are, I often see people with no masks at all, huffing and puffing away. Staff doesn't seem at all bothered by this. The times I've asked staff members how they handle this, they claim they do "floor walks" every half hour and tell people to put their masks on, but I haven't seen this yet.

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★ 5

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★ 4

Staff is always friendly, and they have mostly held it down since the mandated business closures ended. Crowded in the evenings, but spacious in the morning. They could benefit from a second squat rack, and some extra 20 lb dumbbells since there is only 1 pair currently available.

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★ 5

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★ 5

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★ 5

Very nice gym to work out at nice staff helped me today work out something that was my fault I did not stay on top of. Love tanning too

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★ 5

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★ 4

Spacious good equipment and parking. No wifi but it makes you focus on your workout

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★ 5

Love this gym! Had to cancel my membership because I moved but would've stayed way longer if possible. The staff were really cool and very helpful. A+++ my favorite gym so far, gonna miss you guys especially Stephanie super friendly super helpful

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★ 5

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★ 1

Canceling membership is such a hassle, and you have to come in person to see a manager to do it. During a pandemic makes it 10x worse. Haven't used the gym since they reopened. They deiced to charger you and if you miss a payment they continue to charge your account even if u never go to the gym. The billing for this entire system not just this location is horrible. During a pandemic they continue to suck money off ppl who other wise cant go or even pay. I even changed my home gym to where i moved before the pandemic started and they never even did that.

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★ 3

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★ 1

started with retro gym a few months before covid hit was clear from the first minute that it was a big mistake there gym was never clean and no assistant were available like any normal gym. but then they closed because of covid and when they reopened without notifying they started to charge big interest on the monthly $25 payments that wasn't obviously made because it was closed do to covid then they told me that if I'm not paying a ridiculous amount of money they will send it to collections and hurt my score and this is what they did i tried talking nicely with them and come to an agreement but they were not interested in nothing just to hurt me in middle of a pandemic remember that they did this to 100's of people as i have a friend that they did the same

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★ 5

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★ 5

Very clean and organized gym and staff. 👍🏼
Suzanne is a great trainer! 💪🏼

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★ 5

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★ 5

I'm so happy I joined this gym. It's conveniently located 4 miles from my home. After 16 years of lugging my gym bag to my job in New Jersey, on the train, then back into the city to work out and then back into Brooklyn to go home, it's nice to be able to throw my gym bag in my car and be done with it. I like that it's off the beaten path. Plenty of free parking, well priced, great machines. This gym has machines that my former gym, 24 Hour Fitness Ultra, which I paid $80 a month for, did not have. Great weight room. It's never crowded. I love the cinema room. The option to work out and watch a movie, as if you were home, is brilliant. The staff is friendly and the members respectful. So far, the gym is always clean and well cared for. I hope they continue maintaining this gym. My only complaint: the building that Retro is housed in could benefit from some mopping and overall cleaning, even a paint job. The entryway, to the building, leaves something to be desired. I know this has is not the responsibility of Retro, but I think it's worth mentioning. Otherwise, I'm pleased as punch to be a member of this gym, at this location. Keep up the good work Retro

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★ 5

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★ 5

great place to train at.

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★ 2

Man I know things have been bad we have all been struggling but to just open last month then hit me with a big mantience fee for a place I couldn’t go. Hit me with monthly sure but charging me for the lock down . Time to go clear out the locker.

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★ 4

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★ 5

Nice parking lot to do lots of things

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★ 3

Good gym with good equipment however make sure to check your debit or credit card every month. They have charged me extra a few times and have no answer for what the charges are and have not refunded me.

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★ 5

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★ 5

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★ 5

Had a session with Suzanne there trainer and she got me sweating and sore in less than 30 minutes great place and nice environment

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★ 5

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★ 5

My favorite gym
Never give up 💪

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★ 5

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★ 1

Been calling for over a hour to answer a question, no one answers the phone. Unacceptable!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

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★ 1

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★ 5

Its a great gym! Rarely crowded, equipment is typically maintained.My only gripe is that the punching bags are out of commission and have been either very bad or broken since i started at this gym. That equipment means a lot to me and i'd love to see wall or ceiling mounted bags

Source: Google

★ 5

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★ 4

Haven't been to many Retrofitness locations but i've been to a small gym, and went to a few Planetfitness spots with a friend's pass and i'd rank this Retrofitness location on top of those two.

The environment seems mature. Though one time I had this weird confrontation with someone that felt good about being in the gym for 2 hours and felt the need to tell me with hostile vocal inflection as if I had to throw him an award; *Long story short* you'll always find an ego in the gym but for the most part this place carries more mature people (Young & old)

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★ 1

After locking myself into an annual contract, I unexpectedly had to relocate after about 4 months. At that point I met with the front desk clerk and also made several phone calls to ensure my contract would not be auto renewed. I cannot get Retro to stop charging my credit card!! BAD BUSINESS! After reading the reviews it looks like I'm not the only one. Look for a gym that won't be looking to scam you.

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★ 5

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★ 1

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★ 5

Awesome Gym

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★ 5

This is my first time going to a Retro fitness, and I love it! After recovering from a broken leg, I wanted a personal trainer to help build my strength back and get me in shape. Keelin was helpful and found me a great trainer, DéShawn aka Coach D. Coach D has taught me useful training methods to lose weight and shape my body into a toned and curvy figure. He checks in to see how I’m doing and goes above and beyond as a personal trainer. My experience has been amazing because of Coach D and Keelin’s continuous support!!

Source: Google

★ 5

The best retro fitness I've been to, very clean and the staff are friendly 💪💪💪💪💪💪

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★ 5

So much bigger and better equipped than the one here on Staten Island (a lot better)

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★ 5

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★ 2

There is a giant hole in a wall in the men’s room.
It’s covered with a piece of cardboard. It’s been there for more than 2 years!!
I once caught a manager visiting the gym and mentioned it. She said it was a building owner issue. I see it every day, she is wrong.
There is caution tape around a broken urinal in the men’s restroom. It’s been that way for about 2 weeks!
Machines take a really long time to be fixed.
There was caution tape around a mirrored wall for about 2 months before it was fixed.
Management here leaves a lot to be desired.
The guy who cleans the mirrors uses paper towels, so all the mirrors are streaked and fogged up. Am I being picky ? I don’t think so . The mirrors are important.
It’s really convenient for me, or I would be gone already.

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★ 5

I like to go there, huge and new,

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★ 5

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★ 5

Great staff, clean gym, great culture with nice motivated people and staff. That counts. New equipment. 2 levels for weights and cardio machines. It may be in a slightly remote area, but overall, I love this Retro for their science behind weight building and getting end results 👍🏼👍🏼

Source: Google

★ 1

TERRIBLE CUSTOMER SERVICE. I signed up because Retro was offering child care. I show up with my child on three occasions, only to be told that no child care is available, even though I went during the child care advertised on the website. RETRO FITNESS LIED about the services offered. I decided to cancel in May, I called over 10 times, I never got through. I go to cancel in person in June, and they said Verizon has not been there to fix their phones in months, and they are not sure when their phone lines will be up and running. So I get call back about my desire to cancel, and they said regardless of false advertising, they will not let me out of my contract.

The manager didn't have the decency to call me or write me back, I was informed about their unwillingness to void my contract by the front desk person.

The gym is big, nice and clean, honestly speaking. I don't appreciate being LIED to and LACK OF CARE by the manager.

Source: Google

★ 2

Lock your vehicles when attending this gym location. There is a rehabilitation center in tbe same building, caught some heavyset large male going through my tools then taking some and stuffing them in his shirt.
Approached him as he got into a cab.
Please advise the door security to please open their eyes

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★ 5

I love going to this gym the only thing I would improve is the hours on the weekend for people that work closing at 7pm is not ideal when you get home around 8:30 other than is perfect

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★ 3

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★ 4

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★ 5

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★ 5

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★ 5

Good

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★ 1

Was a member for a year. Worked out here every other day. Some of the equipment is good, and some of the staff is very nice. I tried to ask about the heavy bags that were falling apart one day and was met with a pretty aggressive staff member. I also got pretty heated, but tried to stay cool and asked for the manger. He identified as the manager, which was very surprising. He then basically told me that I was "out of luck" about the heavy bags being in such a poor condition and basically falling off their mounts. The manager told me the owners didn't care and were refusing to fix the damaged bags. I told him that I had seen a trainer repeatedly kicking the bags as hard as he could, and asked why this would happen when there are signs that clearly ask people not to kick the bags. I believe this was because their wall mounts weren't strong enough to support that type of force. The manager then told me that trainers can do whatever they want as they are licensed - and that I had signed a liability release and any injury caused by a trainer or equipment would be my fault.
I never went back and cancelled shortly after this.
I now realize what a danger that trainer was and am glad I was never there to be injured when he was practicing his made-up martial arts on the heavy bags.

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★ 5

Get in shape for the summer. They have state of the art equipment

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★ 5

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★ 4

I’ve been a member for a couple years. I like taking the opportunity to try different locations when ever I get the chance. I was going to be area so stopped by to get a workout in. Found it very quite. A decent selection of machines, everything I need to cover my workout. By this time of checking out different locations, most seem to have the same equipment.

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★ 1

Source: Google