★ 5

Great Zumba and Dance 💃 on Fridays 09AM
Genial Zumba y Baile 💃 los Viernes 09AM

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★ 5

Staff is great, members are not too clingy,

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★ 5

My only concern is the music in the early mornings is too loud. A gentlemen really likes the loud and heavy sound. Early morning at 5am should be a nice music 🎶
beside this I love this gym 🏋️‍♀️

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★ 5

It is good place and nice stuff.

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★ 2

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★ 3

Even personal trainers do not put equipment back giving bad example to members. Mega idiot member put extremely smelling cream. Gym smells very bad. Those idiots should be banned. Manager !! Where are you??? Many machos big mussels but no courtesy to put weights back. Shame

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★ 5

Good experience,great place

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★ 5

Gran espacio, muy buenas máquinas

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★ 2

I love this gym! It’s close to my home and it has everything I need! Mostly everyone that works there is very welcoming, except for one of the front desk employees (Stephanie) honestly she seems racist. I see her joking and laughing all the time with other Spanish people but anytime I go to the desk for anything she gives me a huge attitude, rolls her eyes, and does what I need. I say thank you and she just rolls her eyes and looks away. I’m black and I’ve seen her do it to both black and white people. She makes me feel so uncomfortable that I’ve started coming in later when she’s not working. Sucks because I miss going at my normal time in the morning. But each time I interact with her it pretty much ruins all my motivation to work out for the day. Other than that I’ve been going to this gym for years and I love it! Maybe she’s just tired after an early shift or something. But it just really upsets me when she treats me like crap then acts nice with the next customer. I’m finally fed up and had to leave the review.

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★ 5

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★ 5

The gym gets the job done

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★ 1

Over 2yrs later of me not living in nyc they still refuse to cancel my membership. Ive been charged over $300.00 and the rest was sent to collections. They told me in order for me to cancel I have to come in person which is ridiculous. LA fitness is getting sued for this same issue & I will now being starting a lawsuit with Retro.

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★ 5

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★ 1

Person here on Sunday afternoons offer really bad customer service, wasn't at front desk a lot of the time and wouldn't restart massage chair when it shut off early and said I can only use it once plus the gym is disorganized and dirty

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★ 2

I just began my membership and noticed many of the machines don't work. The front person had no clue many machines weren't working. It's so crowded and noisy.This facility needs a face lift. I'm trying one more day. If I still feel the same, I will cancel my membershipt.

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★ 5

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★ 5

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★ 1

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★ 5

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★ 1

“Very poor customer service. I asked a simple question about my membership, and the receptionist rolled her eyes and gave a rude, dismissive answer. Totally unprofessional.”

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★ 2

Overall mid gym, but you get what you pay for. There are a few gripes that may or may not be within control of the management/employees here.

Firstly, with such a minimal overhead cost, and an easy solution to a pretty major problem at this gym, is a parking lot. Normally I’d say there’s no space since we’re in Astoria/lic. However, there is a fully empty parking lot directly across that has been out of commission since Amazon took over shopping. Of course i am referring to Best Buy. They have a section of their lot that has not been used in over a decade guaranteed, why doesn’t management or ownership attempt to secure at least a small part of it to give guests a better experience?

Secondly, this gym has turned into a high school cafeteria. The crazy part is I’m not even referring to the actual high schoolers that attend this gym. I know this is not in the gyms control, and there will be no negative rating for it, but this gym is a sitcom. You have a constant group of 10-12 males and females that choose to come during prime time and proceed to hog up each type of powerlifting rack for an hour at a time. Like i said, this has nothing to do with the gym, just a general complaint.

You get what you pay for. Giuseppe is also a great worker, just needed to be added

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★ 1

Whats the point of having a front desk contact info if nobody ever picks up the phone. Terrible business practice. 1 star is being generous

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★ 5

All equipment for a great workout & great experience... Music is pumping!

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★ 5

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★ 4

Very clean and great facility. Love the ample space and overall simplicity of it. Enjoyed the music played as well 😂, realized I didn’t have my headphones in the entire session cuz I was bumping their music lol. Will definitely be visiting this location more regularly.

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★ 5

Deberían cambiar los discos algunos están muy deteriorado

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★ 5

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★ 5

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★ 5

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★ 4

Great gym overall, nothing fancy but gets the job done. Lots of dedicated people so it’s nice to be around that energy. My only complaint is that the music is too loud most of the time, louder than any gym I’ve ever lifted at, like I can’t even hear my own music in my AirPods. I’m Hispanic too, so dale pero c’mon some of us have varied music tastes. 🙏 😮‍💨🤣

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★ 4

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★ 5

They really improved the gym since I last been here.

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★ 5

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★ 5

Muy agradable establecimiento, muy espacioso, variedades de máquinas en buen estado, establecimiento limpio, seguro y el personal es muy amable, me gusta entrenar en retro fitness se siente buena energía y calidez de todos, lugar indicado para crecer física y mentalmente.

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★ 5

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★ 5

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★ 1

I walked into the gym and saw blood in the bathroom sink and napkins from someone who had a nosebleed. I told the front desk, and they said nothing could be done until the cleaning team came at 12 PM (it was 10:30 AM).

That’s unacceptable - blood is a biohazard and should be cleaned immediately for everyone’s safety.

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★ 1

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★ 5

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★ 5

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★ 1

It’s absolutely unacceptable that there’s only one person handling the entire front end during the busiest time of the evening shift. The gym is packed, yet you’re clearly cutting corners, leaving one staff member overwhelmed just to save a few bucks and pad the owner’s pocket. This is blatant corporate greed at the expense of your employees and the community paying over $25 a month for your services.

You’re overworking staff, providing subpar service, and showing complete disregard for both your workers’ well-being and your customers’ experience. If this continues, don’t be surprised when people start canceling memberships and calling out your exploitative practices publicly. Step up, hire adequate staff for shifts, and show some respect to the people who make your business possible. Do better before it’s too late.

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★ 4

The gym is cool. Its busy during the normal times you would expect. The parking is horrendous in the area unfortunately. The gym facility itself is pretty great though not that big. Still one of my favorite fitness locations regardless.

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★ 4

I can't complain about this location yet... but if you go during peak hours you will have a tough time getting in any Olympic weight movements... everyone is in there lifting the same weight 135-225lbs. There's not enough plates for the amount of stations. I went today and had an empty squat rack but had no plates to use lol.... I don't think I ever experienced that in my life at a gym.... so I appreciate the work everyone puts in.... but I want some too lol.... anyway, I've been off peak and was able to get a great workout. Gotta navigate accordingly

Update: peak hours are manageable. Alot of regulars and they all seem to know each other. 8 out of 10 people are there with a plan and are putting in real work. So it's a good atmosphere if you are flexible with your program and are patient sith the other 2 out of 10 people

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★ 1

Old equipment they don’t clean worth customer support

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★ 1

Bad customer support.

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★ 3

Great atmosphere. Good machines and space. But it's not possible that you bring a friend and they ask for an ID and if you don't have it you can't get in. Why do they ask for that? Do they work for the police department?

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★ 5

Great gym!!

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★ 1

This is the worst gym I’ve ever been to. It is very small and always packed. Since it’s small and packed, that means limited equipment. I got no peace of mind when I come work out here. Save yourself the trouble and find a better gym. I wish I could give this place negative stars. Also, the gym sends updates on instagram instead of emails. Not everyone likes to use social media, communication should be made in multiple ways, not just resorted to social media. Also, some of the staff there are rude. The atmosphere and culture is also terrible.

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★ 4

Slightly crowded at times, but plenty if equipment, very spacious,friendly staff, Good Music Like Type O Negative & AC/DC on their own music channel. And of course, lots of fine looking Women around

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★ 5

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★ 5

Great staff.Great workout environment. Everything that anyone needs for training ,is in this gym, weights, treadmills , machines etc. If you are willing to workout , recreational or like a professional you are at the right place. Highly recommend.

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★ 5

An excellent place to work out and get in shape. Great staff !!!!

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★ 1

Ariana is the worst front desk host. She respectfully needs to get fired . She has so much attitude and sass for no reason. I was being so nice but she wanted to be rude for no reason . I’ve been coming here since 2017 and never have any issues with anyone and the manager here is so nice . I will no longer try to comeback to this location .

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★ 2

Atmosphere is great for working out and machines provide me everything I need! Faculty is friendly but if you have any questions regarding your membership I would recommend speaking directly with a manager. Recently had an issue that I wont go into detail but was misinformed twice regarding details about my membership.

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★ 1

This gym is terrible , please save yourself the trouble. I was calling for weeks to inform the gym that my barcode/account was being used at other locations and they couldn’t help me. They then gave me a new barcode and it was still being used by someone else. Not sure who was using my account but again, the customer service is terrible and they couldn’t help me figure anything out. They couldn’t freeze or deactivate my account until i finally came in person to completely cancel my entire account. never again. be careful of this happening to you !!

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★ 5

One of the best gyms I’ve been to ever. I will never return to filthy Planet Fitness. … RETRO is the way to go.

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★ 5

Really cool

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★ 5

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★ 5

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★ 4

For the price you pay for a lower tier ($24) the gym is worth it. Do note that the gym is pretty packed around 5-7:30pm (peak hours) where you might have a hard time getting a machine, but there is always something you can do. If you come outside of peak hours, this gym is quite good and you don’t have to wait for any equipment ever. A majority of people around their 20-30s and relatively fit, so that does add motivation if you are looking for that.

They have 1 deadlift platform, 5 squat racks (2 of quick can be made into deadlift), 2 smith machines (one angled), 2 bench press, 1 incline bench, 1 decline bench, 3 large cable rigs, and a variety of machines (2 or so per body part). They also have quite a few kettlebells, open space for stretching, additional equipment (parallelettes, tire, etc) and quite a few cardio machines.

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★ 5

Very clean and positive environment. The staff is always polite and very helpful. I recommend this gym to anyone.

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★ 5

Very clean place. Staff is polite and helpful. Always a positive environment.

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★ 1

Friday April 5th, 2024. I went to the gym and someone approached me in the locker room asking me if I saw a ring I replied no and went on My way. As I started working out to de-stress from my long day from working at the hospital. A man comes up to me and tells me that where is the ring? You took my girlfriends ring. I was in shock and felt that I was getting accused of something I didn't even do. I walked up to the front desk and asked to speak to the manager. And to my surprise the girl (Marya Hernandez) that asked me for the ring said she was the manager she did not have any attire showing she was working there. I felt harassed and the manager acted very disrespectful. This is discrimination, defamation and embarrassing. How am I responsible for that person loosing their belongings in the locker room. I have ptsd and I had to leave I was shaking im a paying customer and this is how I get treated? Like a criminal im a EMT I work for the state someone accusing me of something so little like a ring could ruin my Job. How dare they?

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★ 3

This is a great gym! They have enough machines and equipment for a high traffic gym.unfortunately I had to cancel my membership because of timing. I just wish they would open at 4 instead of 5am

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★ 5

Excellent

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★ 5

“ A Gym That Feels Like Home”

I’ve been a member of Retro Fitness for 9 years, and I can't recommend it enough. This gym is a fantastic place to exercise, with ample space and a wide variety of equipment that's always readily available. Whether you’re into weightlifting, cardio, or group classes, Retro Fittess has it all.

The environment here is welcoming and inclusive. The staff members are incredibly cool and sweet—they always greet you with a smile and are ready to help with anything you need. It feels like a family here at this gym, where everyone is supportive and encouraging, from the trainers to the other members.

Another aspect I love is how well-maintained the gym is. The equipment is clean and in great condition, and there's always plenty of room to work out without feeling crowded. Whether I’m there during peak hours or at quieter times, I always find the atmosphere energetic but relaxed.

If you're looking for a gym where you can get a great workout and feel like part of a community, Retro Fitness is the place to be. It’s more than just a gym—it’s a place where you can meet great people, push your limits, and have fun while doing it. I can't imagine going anywhere else!

Best wishes ,
Leonardo Patricio

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★ 5

First time going not crowded, friendly staff.

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★ 5

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★ 5

Gym has good ventilation,equipment with proper maintenance and clean surroundings.Love training here, the environment, people, energy and support is amazing.

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★ 5

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★ 5

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★ 5

Limpieza y espacio

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★ 1

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★ 5

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★ 5

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★ 5

Me gustaría saber si puedo ir con mi hijo de 12 años hacer algunos ejercicios

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★ 5

Great gym…I love that they’re open Monday thru Thursday til midnight 👍

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★ 5

Very clean place which is plus for me. Very well recommended

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★ 1

Your dumbbell selection is scarce (lots of broken ones or just limited selection in general). Not influenced by gym traffic, found this during a not so busy time of day. I ripped the gum off w my barehand cause I’m a brute, but this is disappointing. This gym used to be fire.

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★ 5

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★ 5

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★ 4

Edit: Paper towel station has been installed. The staff is great, kind and helpful. Weights are racked but by the staff and I don’t like it when sometimes the front desk girl is trying to lift other people’s leftover heavy dumbbells. They gotta start telling members to rack their own weights. I’ve increased the rating to 4 stars.

Worst Retro ever. No hair drier or paper towels in bathrooms. Uncultured guests not racking weights back with no one to check them. Girls take weights away from racks to another part of the gym and never return them back. Nobody cares. Feels like I’m back in Dominican Republic.

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★ 5

I have long dreamed of going to the gym, and finally, I was able to do it. Despite now living an hour away from it, I regularly visit this gym. It's a very pleasant place, rated 5 out of 5

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★ 2

Pros: Less crowded than the nearby blink, more racks

Cons: The gym is literally falling apart. The rubber has come off of the dumbbells so you can't tell what weight some of them are, the metal has worn away on some of the machines so that stationary parts don't stay still, unrepaired damage to the floors and walls, some of the cables have literally just been wrapped in duct tape instead of being replaced. The benches are all torn up with the foam showing. I've never seen a gym in such poor condition. Seems like management won't fix anything until someone gets hurt or people start switching gyms.

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★ 5

Place is great and has all the facilities for a decent workout. I also think it's very fairly priced. Those complaining here about the lack of facilities, get yourself a higher paying job, earn more and pay for a higher end gym.

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★ 2

I'm giving this place a 2/5. The Staff were great very welcoming, but the place it self is breaking apart. The locker room is so tiny and some of the lockers were broken, I saw people just walk around with their stuff in the gym which I had to do as well. This location has so much potential it just needs to get fixed

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★ 5

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★ 1

Be very careful when choosing to join this gym. Cancelation is difficult and it will require you to either bring a hard copy of a cancelation request letter that you need to sign and date OR a letter sent to them via certified mail. I recommend doing both: I did the in-person letter for my cancelation request and just found out that I was still being charged. Of course, I should've been reviewing my credit card statements - but Retro Fitness also shouldn't be doing this.

It's a shame because I really liked the staff there - it's the company itself that's very unethical and no matter what you do, they'll refuse to give your money back.

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★ 5

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★ 5

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★ 5

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★ 1

Horrible gym, when you cancel your account they keep charging you under a “second prospect account” which makes no sense. Will be reporting to the FTC and calling their corporate headquarters, and calling CC company to get the charge off

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★ 5

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★ 5

Well run, professional staff and CLEAN.

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★ 5

love this gym!

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★ 5

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★ 5

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★ 5

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★ 1

Buscar parqueadero al rededor del gimnasio cada vez más complicado ...
Seria bueno que las empleadas de la entrada tambien hablaran español, somos muchos los hispanos en el gimnasio y es muy difícil comunicarse con ellas.
El nuevo salón para las clases de aeróbicos es mas pequeño, no tiene espejos en todas las paredes, no hay buena ventilación y aun no lo ponen en servicio, el cobro mensual sigue igual y no tenemos el servicio.

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★ 5

Great gym!
Staff are incredible

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★ 5

I have had the opportunity to visit various fitness establishments such as Blink Fitness, Executive Fitness, Xtreme Fitness, and Planet Fitness, and I must say that Retro Fitness stands out in terms of its expansive and well-appointed facilities. They have recently upgraded a significant portion of their exercise equipment, incorporating top-of-the-line machines to enhance the gym's offerings. What truly sets this gym apart is its spacious layout, complete with amenities like a sizable movie theater featuring cardio bikes, dedicated areas for deadlifts, multiple squat stations, and various bench setups. In essence, Retro Fitness caters to a wide range of fitness needs.

From a financial perspective, Retro Fitness also excels, with a competitive pricing structure of $26.11 per month, coupled with a reasonable $50 yearly maintenance fee. When you calculate the combined cost, averaging approximately $30.27 per month, it becomes evident that Retro Fitness offers excellent value for the services provided. Comparing this to other local options like BQE Fitness and gyms in Long Island City, Retro Fitness consistently offers a superior cost-to-benefit ratio.

Moreover, the gym's staff exhibit a friendly and helpful demeanor, complemented by the presence of a well-equipped smoothie bar. I have found their maintenance and repair services to be notably efficient, ensuring that malfunctioning equipment is promptly addressed—a notable departure from the lengthy delays encountered at certain other fitness establishments.

As a suggestion, it would be advantageous if Retro Fitness were to consider expanding its presence to the Jackson Heights area, particularly given the less-than-ideal public transportation options along Northern Boulevard.

In summary, I wholeheartedly recommend giving Retro Fitness a try; it is a fitness establishment that is sure to exceed your expectations.

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★ 3

Demasiada gente x la tarde y muchos llegan solo a se tarde en las máquinas y estar en el telf,,,no se puede ocupar fácilmente,,antes era mejor 👍

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★ 5

👉💪🏋️‍♂️👌 fuerzaaaa carajoooo vamos por más que siempre se puede...

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★ 2

Been coming here for over 8 years. Left because I got tired of how overcrowded the gym has become. Not bad but could be better.

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★ 5

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★ 5

It’s Awesome.

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★ 1

Recently relocated to queens and was so happy to see it has a retro fitness near my new place.

What I walked into was nothing compared to all the retro fitness clubs I've been to.

Re-rack policy is non existent, the barbells and equipment are screaming to be replaced. Some of the pull down bars and equipment is kept on a side wall that looks like it's seen better days.

On another note the floor is literally tearing apart, in some parts of the gym.

I saw a young guy doing dead lifts in the middle of the gym, away from the dead lift pads. No other gym would have allowed that to happened, it's just damaging the floors even more and the equipment.

If corporate is reading this, please let us know where the " yearly annual fees for club improvements go?"

If you ever want to see what a severely neglected gym looks like, just come to this one.

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★ 5

I love the place but I wish they told us they closing early tonight on Instagram because I had to travel over an hour in traffic and then had to miss my weekend workout

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★ 5

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★ 4

I like it,clean and full equipment.

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★ 2

Current member and love going to the gym but my only complaint is the temperature inside and the air cooling system. Some days the air conditioning feels fine and works. But, there any many many many days that it is extremely hot and muggy inside. It is extremely uncomfortable for a fitness environment and feels like you are working out inside a sauna. Only turning on the overhead fans does not work, it only moves around the hot air. There have even been a few times I had to end my workout early due to the severe discomfort of how hot it was inside the facility. This could be very unsafe to have the place be this hot inside when people are working out, you don't want anyone to faint. I recommend having a stable air temperature inside the facility, and AC on while the temperature increases outside! It's not fun playing guessing game while going to the gym wondering if the AC will be on or not...

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★ 5

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★ 1

There is no management in this place. It's a free for all!! Lowlife members taking up 2 and 3 machines at a time, by putting their drinks there to hold a spot. No one cleans a machine after use. Free weights are removed from their proper location and spread all over the floor in other rooms. People lying down in the hallways, talking loudly on cellphones, screaming, acting as if they own the place. Very low class of clientele and absolutely no management !!! Also, no parking. And if you park on the street, the thugs from the projects across the street will steal your catalytic converters and hubcaps.

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★ 4

Amazing place with some unique energy, I’m enjoying to go to this place every time. Sometimes is more crowded than should be, but good place is always crowded 👍🏻

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★ 5

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★ 5

As a new member/newbie to working out. Retro has one of the best in-house equipments amongst all the gym around. The machines are all functional and kept in a proper way. The atmosphere are welcoming and friendly. Staffs are great and very knowledgeable about the gym and how-to. Thank you for making it all happened.

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★ 5

Great gym with friendly staff. Very clean. The guy that cleans the gym in the morning keeps it nice and clean. Good workout environment.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Good

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★ 1

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★ 5

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★ 1

Went in on 12/25 for a free trial and the girl in the front said that I have been at the gym before. I told her politely that I never had been there and wanted to know about membership options. She became aggressive and said I need to pay for a one day pass. I paid for the pass and the girl rudely took my ID and said I could get it later and sat back down looking at her phone. Then when I came back to get my ID it took her 15 min to find it. Never coming back here

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★ 5

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★ 5

Great gym, great smooth diverse well maintained equipment, the male staff are excellent hard working and attentive. Large clean lockeroom. Cons: Not enough lower lb dumbbells, 25, 30, 35, 40, be prepared to fight for them..also the lights start going out during your workout 20 minutes before they close. Weird. But Retro is way better than any other gym chain out there and affordable. Join it, you won't be sorry.

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★ 2

Very low quality machines. Seats were torn up. Very small place.
Small selection of weights. Almost every machine you had to load plates on it to choose the weight, whereas almost any other modern gym has more updated machines.

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★ 5

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★ 3

Buenas tardes, tienen personal que hable español?
Quiero inscribirme pero me da miedo no poder comunicarme

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★ 5

Una pregunta? Tiene sauna? O cuarto de vapore

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★ 5

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★ 1

Avoid this place

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★ 4

This location is a busy spot. Everytime ( all times of the day) I decide to work out there are so many people. Ridiculous! No one ever clean the equipments after themself.

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★ 1

I did not like the customer service, they did not explain the training plans.

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★ 5

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★ 5

There's a branch all over New York City and the price can't be beat.

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★ 5

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★ 5

Best customer service out there been to other dispensarys in the area they treat you like family

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★ 1

Terrible Staff! Worst gym!

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★ 1

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★ 3

I like this place, but I hate that there is a horrible music or no music at all. So bring jour own headphones. Be aware

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

In addition to your monthly dues, you will be required to spend $350 on a pair of Bose noise cancelling headphones to drown out the horrible music in the background. On the plus side, water fountain is finally working—after a full year out of service.

I don’t need a response from the owner that they would like me to call management to “address my concerns”. Just turn the speakers off, or way down at least.

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★ 4

It's a nice place except for the fact that it is always crowded

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★ 5

That girl kiara pretty valid im tryna take her on a date

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★ 5

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★ 1

If I could give this place a 0 rating I would,worse gym in NYC. People crowd out spaces and they don't even train. They take the dumbbells off of the rack and spread them around the gym. Can't even get a decent workout in. Don't bother joining.

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★ 5

Happy star

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★ 5

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★ 2

Have ultimate fitness but was forced to sign up via iPad for my guest, I guess to pump up her tour number stats by employee Vargas. Unfriendly front staff

No cardio rowing machine

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★ 4

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★ 5

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★ 1

My membership was canceled and I was never contacted. I found out it was canceled when I tried to enter a gym. I was just charged my monthly dues and then after my membership status was changed to canceled I was billed the annual fee. That's radicicolous. How can you cancel my membership after recently billing my monthly dues and then charge me the annual fee and never even notify me?

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★ 5

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★ 4

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★ 5

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★ 1

Undesirable location. Shifty area and a woman was shot and killed a few months ago right on the corner of Broadway. The gym itself seems overpriced. Much of the equipment is old and worn out from use. The lockers at least allow the use of larger and stronger locks compared to the dinky ones at Blink or PF. Joined for 2 months and had zero intention of renewing or extending any membership.

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★ 1

customer service is terrible, manager seems to be more enthusiastic with being right rather than helping people.. I wouldn’t want to come back here

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★ 5

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★ 5

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★ 5

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★ 1

The gym is run down, the owner has a Napoleon complex and the trainers are very off putting. This is a gym where the trainers have "The Look "but the actual personal training is lacking (I paid for a few sessions, waste of time and money), this is a gym where the equipment is always out of order or the plates are chipped and coming apart... This is a gym where the owner had a Napoleon complex when you try to explain a concern, he rushes you away in a sense, this is a gym where if you want a smoothie after your workout you have to wait until the front desk staff is done flirting or chit chatting in the back. If it's convenient for you, workout here... If you have a choice and can travel elsewhere, Travel elsewhere.

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★ 1

Went to sign up because they accept cash payment only to find out they require credit card or bank routing number on file.

As of 12/2021: Violating NY State Bill S1475A that was signed by governor on Nov 11, 2020 that requires places like this to provide online cancellation. Retro still requires you to bring in a letter to cancel ANY plan.

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★ 5

Outstanding service

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★ 1

The worst club ever in customer service, i've been trying to close my account for more than two weeks and everytime they ask me to pay an extra fees and it looks like than there is no manager there or someone to respond the e-mails !

Source: Google

★ 4

Source: Google

★ 4

Very good spacious and well equipped Gym . Cleaning products available to clean the machines and weights .

Source: Google

★ 5

Excelente, buena atención, buenas máquinas y buen espacio para trabajar. Llevo más de un año inscrito aunque por la pandemia no asistí completo :’(. Lo único que me gustaría es el horario de DayCare. Aunque sea de 3 o 4 pm hasta las 8pm. Pero el resto excelente 💪🏼💪🏼💪🏼

Source: Google

★ 1

I go to Retro from time to time. I am a guest. I dislike the fact that I have to leave an ID to get in. Every other gym allows guests to have a tag of their own. Even worse, is the fact that there is NO WATER. You literally have to bring your own water bottles. It has been over 5 months and the water fountains don't work. They also don't give free water from their sink.

In the time I have visited there, the quality has dropped. The treadmills need replacement. Some machines have had issues since February and still they haven't been fixed. My main gripe is the water fountain though. Seriously, it has been over a year since there was any water fountain. Fix the water fountain. Other than that, the girls are good and nice. The locker rooms are usually clean.

Source: Google

★ 5

Perfect, in every conceivable way. From the equipment selection to the height of the urinals.

Source: Google

★ 1

This gym is the worst gym that I have ever visited, I would rather go to planet fitness instead of this garbage gym. Employees are very disrespectful not nice at all, there equipment are tiered up never have been fixed before. If you tryna sign up I would rather not for u to sign up!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I wish I could give 0 star. The trashy music they play it’s so laud in ur dam ears. No water but the one in the bathrooms sink. Is this Kuala Lumpur? This is NYC, and there is no such a gym with no water. The front desk “we not allowed to give water”.😳😳😳

Source: Google

★ 4

My gym was closed today on labor day. I saw that retro fitness allows a guest pass so I tried it out, the girls at the desk were great. It's a very popular gym so expect it to be busy at peak hours.

Source: Google

★ 5

Source: Google

★ 1

The manager of this gym had EXTREMELY poor communication and a VERY condescending tone when I tried to end my gym membership and was VERY hard to get a hold of and I had to pay two months of a gym membership that I wasn’t using due to the fact that no one else could in my gym membership if I could I would give this gym a -1000 rating I would never recommend the system to anyone

Source: Google

★ 5

Place is great , nice staff and equipment.

Source: Google

★ 1

Staff and friends of the gym are rude at times. They will ignore you at the counter and sometimes be nice when they feel like it. It’s confusing. They put loud music so I can’t even listen to my music. I just get bad vibes nowadays it use to be better.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Just became a member of Retro Fitness. I got here to workout and there was no available machine to do anything. How can I workout if there is no available spots?

Source: Google

★ 1

It is a major security flaw to lock an emergency exit door. They should be fined, I already made the complaint.

Source: Google

★ 2

Some of the front staff can be hit or miss. I just had a girl (wearing a neon mask) today try to ignore me when I tried to buy a drink to prioritize...slowly scooping whey protein from one container to another.
Again, some of the staff are great, but others need better training for customer facing jobs.

Source: Google

★ 1

This gym has a really bad customer service, Trying to cancel my membership over the phone because I’m out of state in pandemic time and she said she can’t cancel over the phone and i have to pay one more year for the membership cause I couldn’t come, finally i got into this gym after year to cancel my membership and she charge me one month fee because this month already has started😡😡😡 wth

Source: Google

★ 5

Source: Google

★ 5

Good gym, but hopefully it goes to 24/7 soon

Source: Google

★ 5

Source: Google

★ 5

Source: Google