★ 5

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★ 4

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★ 5

Very clean , staff friendly. Equipment always in good conditions .

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★ 5

A great no frills gym. Friendly front desk and all the equipment you could possibly need for a great workout.

Don’t come here if you’re looking for an expensive top of the line gym. This is for people who are serious about their fitness and appreciate value.

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★ 5

Great

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★ 5

Amazing Gym

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★ 1

I used to go to the hylan blvd one it was great.. Linda don't care about this place I left my number 3 times for her to call me.. Nothing... Machines broken you have to nativgate though an optical course crowded you can hold hands with the person next to you it's crazy..

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★ 1

I came from hylan which was spacious this place is no where to walk and it seems like the owner don't care about it I been leaving messages for her with no response

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★ 5

Love the staff, people, and equipment nothing much you can ask for in a gym.

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★ 5

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★ 1

There was an ruckus early this morning. I was in the shower and I heard someone yelling and screaming about there is no showers available. First of all who the hell does he think he is those are public showers. There aren't assigned to no one in particular. And then when I had gotten out or the shower he was in the other shower. Craziness the owner needs to pay more attention to what's going on there. The owner should install cameras there. Because in a court of law the person that was yelling and screaming is totally wrong. Hey Mister wait your turn. What went on today isn't good. And you lost me as customer. I go there to workout not to deal with emotionally disturbed people. Who knows it might be roid rage, it might be he had an argument with his wife, girlfriend, children, or whatever the problem. And he brings his problems to the gym. And anyone reading this bring your phone into the shower with you and if its not water resistant keep it by the inside door on a small tripod video recording if anyone on the other side of the shower door is yelling and screaming about what I messaged above. And show the person at the front desk. This will not be tolerated police will be notified. Suppose if that crazy person had opened the shower door what would of have happened? That's something for all of us to think about. I think the person is in the Con Edison vehicle the one who comes early in the mornings on the weekdays 4:00 am. Is he even supposed to be there? I hope that the owner has someone at the front desk to check people in to make sure that they are supposed to be there. Because anyone can walk in and safety should be the first priority. This particular location has gotten negative reviews on certain weirdos going there. I hope that the gym management will be more cautious on what's going on and take the appropriate action.

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★ 2

I’ve been a member at Retro Fitness Staten Island for over 7 years, and while I’ve generally enjoyed the facility, I’m becoming increasingly concerned about safety in the parking lot. On more than one occasion, I’ve noticed a male member (short, bald) appearing to linger or walk behind women as they leave. Multiple women have switched their schedules to avoid this individual . My partner has also switched her schedule due to feeling uncomfortable.

While I understand that not all behavior is easily addressed, the pattern has felt uncomfortable enough that I and others reported it to gym staff. I sincerely hope management continues to monitor and take member safety seriously. Safety — especially in the parking area — should be a top priority for any gym.

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★ 1

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★ 5

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★ 2

im going to get right to the chase.this is a decent gym for the money they charge.it has the bare minimun of what a gym should have.the one complaint i do have that they really cant change is that it is way to small for all the stuff they pack in there and is most of the time unorganzied.the fact that they have certain machines less then 3 feet away from each other is a scary sight because god forbid someone unloading a bar makes a mistake and the bar tilts.there will be times im working on incline dumbell bench and there is somone doing a diffrent workout next to me and our dumbless are about to hit.whats even more scary is that there are only 3/4 adjustable bench's thats how small it really is.Another thing is , there never fixing issues.it seems the roof is always leaking when it rains. I have been coming here for 4 years and the same leak next to the middle bench has been there since i got there.it can be unorganized at times but for the most part only the middle section is un organized. Also the fact that this gym has only one/ two racks is horrible. There are some cardio machines that people don't even touch that can be replaced with another rack. The employees however are very nice and are there to help you if needed.if you are just trying to stay fit and mainly focus on cardio and little bit of weights this is the gym for you. If you are new to the gym and trying to get into weight lifting this gym is a great start. Although if you arent new to the gym and not trying to wait 5-10 mins for some machines i wouldn't go here.another gym i would prefer but is a little more expensive is intox(any of the locations are great)it is 45 monthly and some of the best gyms on the island.

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★ 5

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★ 5

This gym has truly become a second home to me, and I’m happy to say that it's improved significantly in the past few months.

The morning front desk staff continue to be fantastic—always welcoming and friendly. The early morning regulars remain one of the best aspects of this gym. The camaraderie and motivation from this community make a huge difference. Whether I need a spotter, workout advice, or just a good conversation, I can always count on them. The shared fitness goals and positive atmosphere here are something special.

One of the biggest recent improvements has been the addition of much needed equipment. The gym now has a hack squat machine, a pendulum squat, and a hip thrust machine and it’s so much better for it. These additions have filled a major gap, making leg days far more effective. The gym has definitely stepped up its game, and I really appreciate the upgrades.

Another noticeable improvement has been cleanliness. Ever since the Hyland Boulevard Retro closed, this location has stepped up in a big way. There’s now daily cleaning while I’m there, and the gym feels much fresher and more maintained. It’s a huge difference and really adds to the overall experience.

That said, one lingering issue is the middle greenspace area, which still tends to get cluttered and crowded at times. A bit of reorganization here would make it more functional for multiple people.

And while this isn’t the gym’s fault, some members still don’t re-rack their weights, which is frustrating. Also, during lunchtime, the gym gets extremely crowded, and some of the younger crowd seems more focused on texting than working out, leading to equipment being hogged. A little more gym etiquette would go a long way.

They offer daily classes throughout the week, though you’ll need to check their social media or the signs in the gym for schedules

This gym has really transformed into a fantastic place to train. The new equipment, improved cleanliness, and strong morning community make it an even better experience than before. I look forward to coming here every day, and I’m excited to see it continue to improve!

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★ 5

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★ 5

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★ 2

Gym is honestly fine with a pretty wide range of machines. The problem however is that ever since the Hylan retro closed there has been an insane increase in people that go here. With average wait times for machines sometimes being 10 minutes. Went in for a workout today and decided to walk out cus I did not want to wait to use each machine. I have been coming here for 3+ years and it wasnt always like this. The only solution i can think of is upsizing. I still dont understand why the hylan location was closed as it was always packed as well. Until something is done about the amount of people I will have to switch gyms for the time being.

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★ 1

This gym is a disgrace. There are plates, ropes, dumbbells thrown all around the floor, you can barely walk in certain sections. It’s a mess. The machines are straight up on top of each other. You would be uncomfortably close to someone else if you were on any of the machines on the turf. You can’t even have a proper workout. This gym is way too small for the amount of machines they want to shove in here and way too small for it to be this unkept.

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★ 1

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★ 5

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★ 1

Gym is filthy so I joined another one, also I sent a letter in to cancel and they still kept charging my card after the fact

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★ 1

After tha they closed the location in Hyland blvd , I started going to this location , and I never seen a gym as dirty as this one , is sad how people just want to make money and expent $0 for maintenance. ,by the way is always over crowded .

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★ 5

20x better than the now closed New Dorp location. Much better experience and the machine options are on another level. Lone negative would be no hack squat machine.

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★ 1

The retro on Hylan Blvd. Knowingly took my monthly fee and my maintenance free and closed down within a month a refused to refund my maintenance fee if this is the way they treat their members I’d recommend another gym if they did it to me there’s no reason why they wouldn’t do it again to other members

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★ 5

Friendly staff. Close to home. Walkable yet if decided to drive many parking spots. A large amount of machines to use.

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★ 1

Really bad, it is third party, can not called retro fitness store to solve the problem, cancelled membership takes a long time, without notifying extra annual fee was behind after 45 days. Just tell my friend and family, Never going membership at retro fitness. I am so regretting not reading the comment on the GOOGLE. Please really take consider this store!!! So bad! Hope all my neighbors can have a better gym to work on.

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★ 1

As sign for membership never been told for annual fee. I even as front desk twice. Until today, they just charge me for 61dollar more money for not even sign out for a year! So, bad cancellations take time. This is real bad gym I ever been! Also, this third party store! Which it is not really main store! Do not ever go again. Even I live around the neighborhood! Also, tell my neighbors about this gym! Really bad!

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★ 5

I like the staff, I like the crowd that goes to the gym. The staff goes above and beyond the job description. I feel like I'm home

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★ 5

I absolutely enjoy and love this gym it has anything and everything anyone is looking for. the staff is very polite and helpful, the facility is clean, also there's cleaning supplies for you to clean your own machines obviously. They have a great smoothie shop right there, I haven't had one myself but everyone so far that I've asked says they are delicious and fairly priced. Between all the amenities the tanning booth sauna the smoothie shop and earning points can win you free stuff which is cool. I think it's great it has everything that you could possibly want and need also separate weight lifting room they also have aerobic classes if you wanted to take one. So come join and No I Do not work for them or advertise for them just truly love Retro fitness Gym.🤸‍♀️🏋️‍♂️become a better version of yourself and transform yourself here at Retro fitness it's a judgement free zone. 💕💟feel the🔥eat healthier 🥗🥑🥦🥝🥩and watch the transformation happen and become the beautiful person your meant to be 🦚🦄lol I picked these two animals cause they are beautiful and everyone always looks at peacocks and the most certainly would if they saw a unicorn rare beautiful and majestic just like You should Be. Let them haters hate.

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★ 5

Excellent overall gym. The equipment is great quality and the manager is very professional at this gym. Also the environment is very freindly and comfortable. I definitely recommend this gym highly.

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★ 5

Friendly Atmosphere no nonsense gym with great equipment

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★ 5

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★ 5

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★ 5

Friendly staff, clean environment, functional lay out. Two thumbs up

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★ 5

Fully equipped, always clean & polite staff.

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★ 5

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★ 5

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★ 5

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★ 5

Very nice gym. Friendly staff. Good equipment. Not too crowded. Definitely recommended.

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★ 4

I come here for a while and can tell you that they are good.

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★ 5

Great place to lift, staff is friendly, owner makes sure equipment is always working properly. The other members there are generally pretty friendly and it makes for a pleasant workout experience. The place is one of the smaller retros but it has everything you need to get a good lift every day. The place definitely has a more mature feel to it, but it’s easy to feel comfortable and have fun while getting your lift in. Definitely recommend.

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★ 5

Excellent place to train. I mostly go to hylan or new springville where the staff and patrons are respectful and friendly to each other.

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★ 5

Awesome gym. Has everything you need and I like it better than Hylan. Staff and members are great too.

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★ 5

Fun crowd and great staff. Place is always well kept and clean.

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★ 5

I love this gym , I would like more exercise equipment, example smith machine:)) all the staff are friendly!!!

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★ 1

There is an old lady that has classes with all elderly people. She yelled at me and was very rude and disrespectful. She was making faces at me while walking out. This lady completely ruined my morning workout and I’m completely disgusted. I recommend staying away from her to save your sanity.

and no I’m not sure of her name.

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★ 1

I asked for assistance to the kid working at the front with glasses he totally blew me off to talk to his buddy’s. I hope that place makes a change in the staff ASAP!!

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★ 1

Literal worst retro out of the 3. I go to tottenvilles location and compared to that the floor space is the smallest, all the weights are all over, and the hours are only till 10pm instead of the normal 11pm—that hour makes a difference for working people. I went here through Covid too and I dreaded every minute 🙄

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★ 1

Horrible management here.

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★ 1

Horrible Management. Can’t diffuse situations between to customers properly. While working out a man was harrased by a non gym member for “spitting on them” I was there and saw the altercation never did the gentleman spit on the non member. And now I hear the actual MEMBER was banned. Management would rather ban a paying member then someone who purchased a day rate and falsely accuses others. While wasting police time. Should be ashamed of the customer service you provide.

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★ 1

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★ 1

Horrible management

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★ 5

all of the staff including gabby & igor are so kind and always helpful . the manager tom is also super sweet and on top of the gym . well rounded enviroment w well kept equipment and familiar faces .

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★ 5

I love the staff. There is barely (if ever) a broken machine. The site is also spacious.

The only small problem I have is that a couple of the machines have the weight numbers faded or not there. This makes it hard to tell the exact weight im using.

Besides that, it's a GREAT site!

SN: The staff Thedious is really good with smoothie recommendations!

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★ 5

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★ 1

One of the worst locations you can sign up for. It is dirty and most of the equipment is old and partially not working. When I wanted to cancel rep stated that I can cancel at any time before my next payment. Once I cancelled 2 weeks later rep told me that they will charge me for another month either or because I canceled less then 7 days before the next payment. I will never be back and Ill make sure nobody from my friends or family will sign for your membership either. Bogus customer oriented business, stay away.

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★ 4

Updated Review: staff is so much more friendlier and the place is keeping up on its cleanliness.

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★ 5

Exelente lugar buen ambiente

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★ 5

Small gym that's got what you need. You couldn't pay me to go to LA Fitness down the street and fight for space/weights. Everyone is friendly. Would be nice if they move to a larger location eventually.

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★ 1

Employees are so rude and the gym is so dirty/filthy. The girl in the front showed zero professionalism and gave constant attitude whenever asked for something. Get rid of the whole staff and hire professional employees that have customer service skills.

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★ 5

excellent equiptment, nice and friendly staff, very clean place, highly recommended

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★ 4

Good gym has a lot of good workout machines and they got many weights

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★ 3

Estoy 5 años me encanta Lulú julia angy

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★ 5

Great gym. The members seem much more serious about their training then the LA fitness let's hang out on the machines and text. Also the members are very friendly and let you work in on on the exercises rather then you're standing around waiting. Staff is very friendly and cordial and you never have to worry if they're going to be opened up on time especially in the a.m.
100% recommendation !!!

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★ 1

Terrible experience. The Russian girl in the front is on her phone the entire time. doesnt greet or say bye to the clients. When you walk into a gym, the first face you see needs to be a energetic face, not someone who doesn’t care about the people. Also there’s another girl who just sits on her phone not paying attention to the people trying to buy smoothies. In my opinion, go to a gym where the workers actually are hospitable instead of this dirty employee gym.

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★ 3

THIS FACILITY IS NICE HAS ALL THE BASIC EQUIPMENT YOU NEED, WHICH IS VERY IMPORTANT, THEY ALSO HAVE A DESIGNATED STRETCHING SPACE WHICH USUALLY MEANS THEY MIGHT HOLD CLASSES THERE... IT IS LOCATED IN A DECENT AREA REFERRING TO IT BEING NEAR EATERIES ,THEY ALSO HAVE A JUICE AND SMOOTHIE BAR, THEY HAVE GREAT NATURAL LIGHT IN HERE AS WELL WHICH I LOVE ONE OF MY FAVORITE THINGS ABOUT THIS LOCATION, NATALIA AND TOM THE REPRESENTATIVES EXTREMELY NICE THEY ALSO HAVE THE BEST PRE WORKOUT DRINK SELECTIONS I HAVE EVER SEEN , ...
THE BATHROOM DOES NEED AN OVER HALL ,PLUS SOME EXTRA CLEANING BUT FOR THE MOST PART IT WAS A GOOD EXPERIENCE, TRY THE CHEST FLY MACHINE IF YOU ARE EVER THERE THAT IS MY FAVORITE MACHINE RIGHT NOW

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★ 5

Any type of gym goer would be happy to workout here. Good environment, great staff, good choice of equipment & a clean atmosphere. Easily best retro fitness on the island. Open windows with high ceilings gives it great energy to get a solid workout in. Management is friendly, the gym members are very friendly & rarely have felt any bad energy being there. Highly recommend it to everyone on the island

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★ 5

The best

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★ 1

Place didn't update there new hours on Google. Drove here all the way from Bayonne for no reason....

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★ 5

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★ 5

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★ 4

I Love this Gym

The Only Thing i dont like is that the Lockers are Small compared to the Other Gyms I've been to

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★ 5

Love it Owner ship n staff are great

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★ 5

Forgot to mention on my previous post, the equipment is perfect!! I've been to multiple gyms, including Star Fitness, where many professionals train, and Retro Fitness delivers with their equipment. Thumbs up 👍.

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★ 4

Equipments work.

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★ 1

The hylan location is much better, friendlier staff & cleaner..

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★ 1

Update your hours online…

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★ 5

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★ 5

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★ 5

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★ 5

Great place. The staff is amazing especially Pete Delaurentis !!! I wish i had 20 workers like him !!

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★ 1

Websites had a wrong time for two years.. sti ll blaming covid for not updating the time

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★ 1

Watch out, this gym will charge you even though I canceled the account. Now they put my account on collection. Unacceptable. Don't bill accounts during the pandemic when the customers don't show up, especially when they canceled the account.

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★ 1

Please don't waist your time here

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★ 1

There has been no hot water in this gym 4 weeks to take a shower. This is a chronic ongoing problem at this gym, we have made several complaints however it falls upon deaf ears. This is been the issue on and off for two years now. It's awful to sweat and then want to take a shower before going out into the cold only to take a cold shower. Horrible.

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★ 5

Excellent

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★ 5

Clean gym. Close to my house so it's convenient.

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★ 3

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★ 5

👍👍👍

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★ 5

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★ 5

Very friendly and clean

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★ 5

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★ 5

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★ 3

For a retro with the same owner as hylan blvd, the staff is more laid back and nicer.

Please repost updated hours..

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★ 5

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★ 5

Just an amazing gym it is spacious very clean the personnel is very friendly and courteous I have made it my home away from home best gym I've ever been to and I have been to quite many management deserves much credit go go Retro Fitness!

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★ 5

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★ 1

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★ 4

Nick is absolutely professional, polite and helpful. The facility is always kept clean and there’s always space for social distancing. The one complaint I have is their cleaning guy. He is always around while you’re trying to work out. Administration should tell him to be more invisible. Otherwise I enjoy this gym very much.

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★ 5

I love this place. It has transformed my son's life and mine. I've been training all my life but my son ballooned up to 256lbs and he's only 22 and stands at 5' 6". In 4 months x 6 days a week he has transformed from 256 lbs to 196 lbs and has brought us closer together. The staff at this location is A Class. Thank you guys for all you do!

Felix Alvarez

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★ 1

I was charged for a membership I canceled on November 2020. Due to the lock down. And I got charged 3 months after for months I never used. I have been trying to reach the manager for the past 3 days but the manager never shows up to the location or return my calls. What is going on?

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★ 5

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★ 5

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★ 2

The Hours on Sunday are posted wrong, Lots of 20 year olds just walking around on their phones, half the people are not wearing mask, half the treadmills don't even work. No clear path to walk, because it's overcrowded and junked up with machines. And forget trying to find a paper towel or some sanitize wipes.

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★ 5

This retro location excellent ! Very clean, and staff is very friendly.

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★ 5

This facility is great, top notch from employees/ownership down to cleanliness, my favorite retro on island by far having been to them all, thank you retro fam

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★ 5

Phenomenal location with an amazing staff and thoughtful management! I wouldn’t go to any other gym even if it was closer! You can’t beat these prices that this retro provides!

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★ 5

I have been a member at Retro Fitness since they opened. I visit the gym almost everyday and have aways been greeted by friendly staff and a clean environment. The owners Linda and Joe and their children treat their members like family. They always do their best to accommodate everyone’s needs. It’s a great place with great people.

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★ 5

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★ 5

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★ 5

Clean, laid back overall aura, hard working motivated staff, huge selection of machinery, free weights, judgement free, beautiful girls, ok selection of music, could do alittle better, i guess I’m alittle bit more hardcore, they should play Deborah De Luca, than you would get 6/5 stars. Love this gym. Such a cool vibe being on the second floor looking at the free landscape area of staten island across the street with the sunset doing my abbs, dawn makes me feel like im in some doomsday movie like im looking at Mars from the space shuttle Retro

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★ 5

Good to be back at the gym again. This Retro location is open and clean. Not too crowded.

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★ 5

👍👍

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★ 5

Staff is extremely helpful and friendly. Facility is clean and safe. New equipment and relaxed environment. 10/10.

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★ 5

Completely new atmosphere since new management and renovation. Very exciting.

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★ 5

Retro Fitness has been my gym since they opened. under new management for the past two years this has been a positive experience.
The staff is extremely helpful, kind, respectful, knowledgeable, professional. Retro has everything you’re looking for in a fitness center. A wide open floor plan setting. With turf, excellent Cardio equipment, variety of weights. Mirrored all the way around. Bathrooms are fresh and clean, lockers the same. Has a Beautiful room for classes, or private training, has babysitting room with televisions for your little ones. Refreshment center always stocked. The shakes are supreme. Personal training if you so desire. And the Members are some of the nicest people you’ll ever train with. I give Retro Fitness new Springville six stars!

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★ 4

I see great improvement with the newly re-constructed Richmond Avenue location. Great job guys 👍🏼

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★ 4

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★ 5

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★ 5

Clean, spacious facility. Courteous staff. Best of all, courteous members = proper gym etiquette. Unlike NYSC and LA Fitness where the free weights are always littered all throughout the place, Retro members seem to exercise better etiquette by actually putting weights back where they belong. Might sound trivial but it’s not. It’s refreshing. A+++

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★ 5

They have everything you need if you know what you are doing.

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★ 1

the Machine is broken and darty.

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★ 5

Hi ,try to go at least 4times exercise this gym,I feel so comfortable and enjoy!Great staff,and wanna to say to people who complain about cleaning,hey people. who work out there too ,clean after your selfs and we are be good and sanitized .But I see some people don’t care,and dirty,work out on equipment never clean after them selfs,disgusting!And smells after some people terrible,so use deodorant at least sometimes deam!You are not alon at the gym!!!!

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★ 1

BEWARE. Scam artist will take your membership and overcharge you impossible to cancel without going thru hell both retro gyms on Staten Island will rob you . ABC FINANCIAL SHOULD BE SUED

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★ 5

The best

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★ 4

Nice location. It wasn’t too busy. Greated when I walked in. I enjoyed my workout 🏋️‍♂️

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★ 5

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★ 5

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★ 5

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★ 5

Great place the staff is super friendly and the equipment is very clean.

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★ 5

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★ 3

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★ 1

Gym gets no love. No up keep. Machines are broken here and there. Takes months to fix and then broken again. Paper towel dispenser broken for months. It's a small gym! Planet fitness better than you guys now? SMH

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★ 5

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★ 5

I love this place. Sometimes it feel very crowded but not as bad compared to other gyms. They're open great hours and the staff is friendly. ( The Berry Berry Good shake is amazing)

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★ 5

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★ 5

Very clean gym. Has free weights and machines. Great protein shakes as well

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★ 5

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★ 1

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★ 5

The new owners made me bump up previous 3 star to 5. They’ve cleaned the joint up. Nice gym

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★ 5

So I have seen alot of great changes in this place. The gym and equipment are clean and are kept up with which is really nice. The staff is always helpful and friendly. Great gym.

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★ 5

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★ 5

Very clean
Very polite staff

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★ 5

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★ 2

Poor management. They let the Zumba class close the entire side of the gym even though no one is dancing on the green. There is now nowhere to stretch and I can’t reach the lighter weights or grab.

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★ 1

BEWARE OF "CONTRACT"

Two months into my contract, I wanted to cancel. Sure, I can either pay upfront the full contract or cancel when its fulfilled TEN months later for a total of TWELVE MONTHS. So, of course because I authorized the contract, I didnt argue. I decided to keep the monthly revolving charge in case my daughter wanted to go during the year. The girl on the phone gave me the date that I can cancel without penalty. I paid my obligation the rest of the year - with less than 10 visits to the gym - and on the day I was told to cancel - i must "email my request". Fine. Two attempts. Cute.

I finally get a response telling me that i need to pay ANOTHER MONTH because they require 30 days notice to cancel. Real cute. After explaining that I wasnt told to cancel in month 11 - but TWELVE - AFTER THE CONTRACT IS PAID ... they have no record of this. Um. How could there be a record of I wasnt ALLOWED to cancel until my contract was fulfilled - as per the young girl - when i called? And according to the reviews i see im not the only one dealing with unethical charges when canceling AFTER your contract is fulfilled. Youre telling me that this company is hurting THAT BAD that they cant grant an immediate cancellation AFTER a contract is fulfilled? Give me a break. Very poor practice.

So beware: Your TWELVE MONTH CONTRACT is actually a MINIMUM THIRTEEN month.

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★ 5

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★ 4

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★ 5

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★ 5

It's nice simple ,open parking lot rarely ever crowded ,great lean body shakes ,and always an open machine .

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★ 5

Love the staff great atmosphere! they are just so wonderful they make wonderful shakes on the premises,love it!♥️👍👍👍👍👍

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★ 2

While I normally go to hylan Blvd. Location it has become easier for me to go Richmond Ave. During the week. I have been there several times. It's clean, not busy and everyone is nice. However!!!! I have called several times about getting personal training set up and can't get any info . I have left my # but no one returns the call. 😤 This is 2 weeks I could have been training! I called
the other location and they answered all my questions and said come in and sit with a trainer and set it up. So do you not have any trainers at the Richmond Ave. Location???
Signed,
Annoyed customer!

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★ 5

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★ 1

I came today 12/25/18 at 10:30Am and the gym was closed! I've asked front desk two days ago about business hours on Christmas day and they told me 7Am till 12Pm. Same information on their website. This is absolutely unprofessional and disrespectful.

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★ 5

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★ 5

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★ 4

Inexpensive

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★ 5

smoothies are dumb valid

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★ 1

(I had to make this review a lot nicer because it was flagged by Google cause everything else I said in it was too mean) I never write reviews because I think they're a waste of my time but I want to warn innocent people not to join this Retro Fitness. I signed up for personal training and my contract was due to end in May. Around February, I sent my cancellation notice to ABC via certified mail and was told there was nothing left to worry about.

Then when the last week of May came, I asked for the specific day my contract is over and get called into the personal training office where I'm told that the original manager who signed me up (he's since been fired) accidentally inputted my contract extra times in the system. So even though the contract I knew about has since been fulfilled, I still apparently had to send in another two month notice to ABC for the other contracts I had no idea about and fulfill another three months up to August. ........ WHAT! The guy tells me that since he's been fired, there's nothing that can be done and I still have to be responsible for the extra left over contracts the previous guy accidentally inputted, that I had no clue existed. Meanwhile, he tells me that I have no way of proving that I didn't give him permission to accidentally input the extra contracts, so he's not going to void them ---- all the while conceding that the guy previously holding his position made a mistake that he should have noticed. It was absolutely wild the level of incompetency on display.

It was settled after I contacted and hounded corporate. Don't let these people bully you into letting them take your money.

Source: Google

★ 5

Never crowded. Great service. Clean place.

Source: Google

★ 5

Great gym and very clean!!

Source: Google

★ 1

The personal training management is absolutely ridiculous. I signed up five months ago for a Month-By-Months agreament. But after the third month they kept charging my bank account and when i got in touch with them, they say that i signed up a 1-year contract ! And i never signed anything and they dont even have a copy of that contract. Plus the equipments are always out of order and not working !! NOT A GOOD BUSINESS AT ALL ! THEY ARE ALL ABOUT YOUR MONEY !!!!

Source: Google

★ 2

Ugh. Broken equipment. Bathroom stalls with out of order signs. Gym dirty. Seats on equipment split. Come here week after week, no change.

Source: Google

★ 4

Very good for price

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★ 4

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★ 1

Wish I could give this place ZERO stars. Over charged me for personal fitness training, sent in my cancellation later two months in advance & they’re still charging for my sessions. WORST GYM EVER. The guy that signed me up was firer & I guess I know why now.

Source: Google

★ 5

Source: Google

★ 5

Clean friendly atmosphere

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★ 4

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★ 4

Is a very good gym!! It has everything you need and good quality. I like it!

Source: Google

★ 1

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★ 4

Ok

Source: Google

★ 1

I have been a member for two years now, things were going well in the beginning.....a year ago things turned around for the worst: most instructors left the gym, most classes were cancelled, and a substantial number of members left. Not to mention the changes they made in the
interior layout of the training room and classroom, totally ridiculous and unsafe! Yesterday April 9th two of the three instructors/trainers also left
leaving members quite baffled and unpleasantly surprised. What next!
of course we could always go to a different gym.....the other issue is
how to request cancellation of the contract , if a customer is not satisfied
and not getting their money's worth, they definetly have a good claim.

Source: Google

★ 5

Source: Google

★ 1

This place is the worst! They are supposed to be open at 4:00am. The kid is always late and just shows up whenever he wants. I've seen numerous people just drive away after waiting for it to open... You think management would replace this irresponsible employee. Switching to another branch in Queens by my job.

Source: Google

★ 3

Good

Source: Google

★ 5

Source: Google

★ 1

This is absolutely worst gym I've been to. Tried the one day pass today for the first time and I was on the bench rack warming up with my bag next to me. The moment I left to go spot my friend at the squat rack, the personal trainer Mike took the rack away from me while being rude to my friend and I. He told my friend and I that that's how the gym works and if we try to make a commotion he's going to revoke our membership. This place is a joke lol...

Source: Google

★ 4

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★ 4

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★ 4

nice

Source: Google

★ 1

Extremely disappointed, after reading all the reviews I still met with Juan the personal trainer manager at the moment. And signed up for 3 months personal training. But after 2 weeks, my amazing personal trainer, Victoria, got FIRED. I wanted to speak with the manager but he left the job also. Now I’m left with nobody and retro fitness better not scam me cause I already told my bank prior to warn them about my retro payments.

Source: Google

★ 5

Plenty of room to work out.

Source: Google

★ 1

Been trying to cancel a joint membership for two years now and I’m still getting charged. Everyone I talk to gives me a different excuse. It’s sad to see they put so much effort into twisting words instead of customer satisfaction which should be their priority. I would never recommend this company to anyone I wish I could rate this place as 0 stars as well.

Source: Google

★ 4

Source: Google

★ 5

The people that work here are nice and helpful. The place is as clean as a gym can be. The bright colors really help motivate me.

Source: Google

★ 5

Clean, new equipment and usual never crowded

Source: Google

★ 4

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★ 3

Decent offerings. Decent size. Not the biggest Retro I've visited. Staff is friendly however somewhat aloof. Limited number of different machines. Limited number of duplicate machines which usually increase wait time during busy hours. Heavy emphasis on body weight and free weight offerings, which seems to be Retro's style of gym. TV'S on the cardio machines are a nice touch. At least the membership allows visits to other Retro's which have more amenities, etc. Worth the membership, esp. when the fees are waived in January.

Source: Google

★ 4

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★ 3

Needs maintenance in some areas.

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★ 3

The gym on Hylan is much better...

Source: Google

★ 5

Muy bueno

Source: Google

★ 5

This place is good

Source: Google

★ 1

DO NOT JOIN RETRO FITNESS . After cancellation of personal trainer . retro fitness still billed me upon request for refund they told me it should take 3 to 5 day after two months I'm still waiting for refund and the manager tells me no new update upper management is now handling it . Upon request for phone numbers for upper management im told they can't give me any numbers to talk to upper management

Source: Google

★ 5

Source: Google

★ 1

Source: Google