★ 2

I have had personal training experiences in the city before. Both at private gyms and also at bigger chains like equinox or Chelsea piers.

When trying to schedule an initial meeting with a trainer, the way it works was very different than what I’m used to. There weren’t really any questions about my goals or what I’m looking for, just a list of information on pricing and my timing availability.

I think they must be doing well because they are quite busy, but I didn’t really like the initial process of setting up something and how cold and impersonal it felt. It’s definitely cheaper than other gyms in the area, including my current gym, and that was something that I was 50/50 on. I thought perhaps they had the scale to charge a bit less but provide decent service, but it just didn’t feel “custom” enough to me.

Source: Google

★ 1

I think there are some really amazing trainers at S10, but I had a terrible experience with the service/management at the gym.

I've been trying to convince my husband to switch gyms and come here. He signed up for a class to try it out and they were running over 30 minutes behind. He signed up for a 10:30-11:30 class and had a meeting immediately after, so couldn't stay for class that was now going to start after 11am. They told him it "typically starts 15-20 min late for future reference" and he didn't get a refund (he didn't ask for one but this still baffled me). This class definitely seems great and the scheduling apparently works for some people but I find this a wild way to run a business.

I originally left a 2 star review right after an experience at the gym that was very upsetting to me. It was not kind or constructive. I said "great trainers but management is horrendous and the space isn't that nice. they shouldn't describe themselves as luxury". I thought it would prompt a phone call and to discuss the way I was treated but instead, 20 minutes before my next workout, I got an apologetic note from my trainer that due to the review I was not welcome back to the gym. For a business owner to handle bad reviews this way speaks volumes about the type of establishment they're running. I hope this is more constructive, as I should have been from the start.

FYI The space is subterranean and doesn't look nearly as nice in person as it does on the website in our opinion

Source: Google

★ 4

The front desk staff could benefit from additional customer service training, as I called earlier in the morning for additional assistance and was spoken to rudely. However, upon arrival, Jonathan provided excellent service, and the private spa room was amazing. I would definitely return and extend my visit beyond one hour.

Source: Google

★ 5

i have been popping into wednesday night class a few times. i like the studio and workout styles, the group is small and cozy around 8 people which i like. the down side is the location lol … all the way west side downtown. i would also like to see more night class in the week.

Source: Google

★ 5

S10 is great, I’ve been going for over a decade probably. Stephen is an extremely intelligent trainer (despite not knowing my waist size), plus he’s WAY older than he looks - so you know he’s doing something right. Unfortunately, he has a terrible accent, but it’s easy to ignore that when you’re focused on staying alive during 5 sets of very heavy barbell lunges.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The group classes are amazing. Definitely the best in NYC. You get pushed, get a full body lift and cardio in an hour but they fly by. The individual sessions are amazing as well. The best gym in NYC and I have been to a lot of them

Source: Google

★ 5

Best HIIT class in NYC and all super premium equipment (all is air resistance). Great instructors and even better vibes.

Source: Google

★ 5

I love this gym. Great location and beautiful spacious space. you can combine, workout, selfcare, and a coffee break. My workout with Stephen was awesome 💪🏼

Source: Google

★ 5

Every trainer here is great. Focused, motivating, thorough, and strong! Especially like Stephen, Nick, David, and Autumn.

Source: Google

★ 5

Source: Google

★ 5

Best in the business

Source: Google

★ 5

This is a great gym with friendly, supportive staff

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome fitness class. Autumn was our Instrctor, she put us through a great circuit workout. Thanks S10

Source: Google

★ 5

Source: Google

★ 5

The BEST gym in New York City. Stephen and the entire S-10 team are educated in the area, friendly, motivating and most importantly help push you to your limits. If you're looking to achieve your goals, this is the place to do it.

Source: Google

★ 5

Results driven, effective training. Intimate and personal setting, with awesome trainers on staff.

If you want to feel and see results in real-time (and by feel, I mean not for the faint of heart) this is hands down the spot!

Source: Google

★ 5

Source: Google

★ 5

Great early morning workout in TriBeCa. The intimate studio boasted equipment that's perfect for semi-private & 1-on-1 training sessions. Stephan, the founder, is amazing along w/ his expert trainers.

Source: Google

★ 5

Best workout in New York.

Source: Google

★ 5

Heard this is the local spot i need to go to to get trained!

Source: Google

★ 5

Source: Google