★ 5

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★ 5

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★ 4

Over all, this place is better than many other in the area. However, there is room for improvement

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★ 5

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★ 5

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★ 5

Great place for family...
Great customer service help when ask and guide you if need help with things...

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★ 5

Great place locker room clean.

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★ 5

Large, clean, well-equipped facilities. Top notch aquatic center. Friendly staff. Programming for all ages and abilities

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★ 5

Everything you'd ever want in a gym. Equipment maintenance slipping a bit.

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★ 4

The scholarship program should have been more streamlined. It’s ridiculous. You can’t speak to anyone.

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★ 5

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★ 5

Beautiful facility, clean and best I’ve ever been to.

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★ 5

Loving the experience at Schottland. Great staff and instructors. Even when there are many members in the facility, you still don't feel crowded or rushed.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Very nice, friendly clean. Very busy.

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★ 5

Large and new YMCA. Great staff, great equipment, great atmosphere. Love it for pickleball.

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★ 5

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★ 5

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★ 5

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★ 5

Good place to spend few hours to keep fit

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★ 5

It is clean! I love the egym. Cycling classes are great especially Lisa who uses the time trials stop watch. Yoga classes are great. Thi chi with Rick is wonderful for balance and challenging my memory. Swimming laps!

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★ 5

Friendly staff, clean facility, great equipment, wonderful classes and programs!!

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★ 5

I like the friendliness of the staff and variety of programs. I especially like feeling welcomed as a senior and the plethora of classes and special programs for seniors.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Scottland YMCA makes getting and staying in shape…fun. It’s easy to spend hours there doing a workout, having a coffee or snack, joining a class and then taking a quick swim. Everyone is so friendly and welcoming. I love going there.

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★ 5

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★ 5

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★ 5

Both my late husband and I have benefitted greatly by being members.

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★ 5

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★ 5

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★ 5

Wonderful facility and people at the Schottland Y

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★ 5

What I like about Schottland YMCA

The employees are professional, nice, helpful, approachable and accessible

The hours

The many options and programs for children

The events they create

The steam room and sauna

The women’s and family locker rooms

The size of the building, swimming pool, fitness classes, exercise equipment areas, and amount of sitting areas

The size of the parking lots, and available handicap parking spaces

It’s cleanliness

The expanse and diverse exercise equipment

The many times of fitness classes and the fitness and pool schedule

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★ 5

The Schottland YMCA in Pittsford's facility is beautiful! The staff is ALL very nice. We are thrilled to be able to access the whole facility, and it was truly one of the reasons I moved my family to Rochester, from Auburn, NY. I've started swimming again which I'm thrilled about. My kids will be enjoying the basketball court, have already used the pool and they will be frequent weekend guests at the childcare and the game room! Thank you so much!!Carmela Barbagallo

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★ 5

Great Y Open and bright! Swim areas and saunas are a big plus!!

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★ 5

Great facility, huge variety of classes, amazing instructors!

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★ 5

Great weight and cycling equipment

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★ 5

YMCA is amazing. I love the gym, the staff and the wonderful atmosphere.

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★ 5

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★ 5

Friendly staff, great supportive community

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★ 5

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★ 5

Much more than a GYM!

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★ 5

It can be a little crowded, but that is because it is clean and shiny new. Love the Gentle Yoga classes and the pool.

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★ 5

Best YMCA, good equipment, friendly folks, programs offered, exercised does help

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★ 5

I would like to give more than 5 stars for the Child watch they r caring for the kids and its very safe and the staff are friendly and supportive. Thanks guys for the good job keep it up

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★ 5

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★ 5

Love this place. Friendly staff, new equipment, very clean, family environment.

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★ 5

The yoga instructors are fantastic!

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★ 5

It is awesome, the staff, the equipment and it is very clean

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★ 5

Great childcare, lots of group classes, plenty of machines always available, good for swim lessons

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★ 5

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★ 5

You will not find a better gym than the YMCA. Its beautiful, resourceful, and so good to be a part of.

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★ 5

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★ 5

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★ 5

Great services and a very clean facility

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★ 5

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★ 5

Schottland Family YMCA is amazing. Check it out!

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★ 5

It has been an amazing experience for me and my family! The facility has many classes to choose from and the gym has such a large variety of equipment.

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★ 5

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★ 5

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★ 5

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★ 5

Awesome YMCA. Great courses, always clean. Good facilities and machines are well kept. Great value for price of membership and the 2 hours of child watch a day are a life changer!

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★ 5

Wished all the local y's had this much space and equipment.

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★ 5

Awesome classes, wonderful instructors, great facility!

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★ 5

Awesome enjoyable family place service and very awesome staff

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★ 4

Good people!

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★ 5

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★ 5

The best YMCA I've ever visited

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★ 5

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★ 5

I love it there. It convinced me to get a membership

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★ 5

Great environment for fitness

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★ 5

This place is really amazing! Our family goes here almost every day of the year and never seems to get bored of it!

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★ 5

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★ 5

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★ 3

My family and I have been proud members of the YMCA for years now. We greatly appreciate the comprehensive gym area, diverse classes, and excellent programs for children. The pool is also a favorite feature for us.

However, we've encountered some challenges that we believe merit attention:

- Shower Facilities: Post-swim showers often lack consistent warm water, particularly on weekends. This is especially concerning as we have a 3-year-old child. Conversely, after workouts during weekdays, accessing a cold shower is difficult.
-Climate Control: The air conditioning in the family room and locker areas doesn't seem to function effectively, leading to discomfort during peak times.

We understand that maintaining facilities can be challenging, but addressing these issues would significantly enhance the member experience.
We appreciate your attention to these matters and look forward to continued positive experiences

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★ 5

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★ 5

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★ 5

My family and I absolutely love the Schottland Family YMCA facility! This facility is very clean, the staff are always friendly, the members are courteous, the selection of equipment and the variety of activities within the facility is unmatched, and the staff members who work in the Child Watch area are absolutely fantastic with the children! This is an incredibly well-run facility. Jeff, the executive director of this facility, truly takes pride in the quality of the day-to-day operations and it shows. I highly recommend this facility!

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★ 3

UPDATING my review, there is a definite issue with regulating temperatures in the cardio and weight room areas. I was told yesterday that the very large commercial fans that would push the cool air into the actual work out areas, instead of just cooling the center of the isle, is regulated by the computer, not just turning a switch on and off, and his issue has been going on for months, yesterday no commercial fans going in those areas, and it was 89 degrees outside, they should have been on the fastest speed. I was very warm, could not imagine how hot it was for the people who run, jog on treadmills, and stair climbing etc, they were using the paper towels to wipe off sweat from their faces.I was told I am not the only person who complained, and electricians were constantly coming in to try and fix the issue, just maybe it's time to locate the right people to resolve this issue because the contractors who are working this problem are not solving the problem!!

well, if you like to watch the television during your workout on recumbent bike and treadmill, that is a HUGE issue there, been trying for 2 years to update channel selector to correspond to what channel it actually is! Interesting how no one knows how to accomplish this! today, it was worse, didn't have ESPN, CNN, HGTV, HISTORY, TRAVEL, to name a few, didn't feel like trying anymore! I know mostly the seniors like to use the television, it's a shame this has been not dealt with in all this time, put it on the back burner, forever!
Follow up, I find it interesting that the large televisions on the wall in the front have never had a problem showcasing ESPN< ESPN2, and HGTV????

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★ 3

It's astonishing how humid and warm this gym frequently becomes, considering how new expensive it was to create this YMCA branch.

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★ 5

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★ 5

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★ 5

This is the best YMCA

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★ 5

Great place clean and plenty of space.
Staff- Amazing.

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★ 5

Beautiful facility with everything I could possibly need to get a great workout. Staff is friendly and skilled. Spin classes are great!

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★ 5

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★ 5

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★ 5

Excellent facility and programming!

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★ 5

Very large YMCA with a lot of options to workout. Excellent pool area. Clean men's locker room. Friendly helpful staff.

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★ 5

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★ 5

Excellent facility, and I love the hours.

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★ 5

Overall good facility. A bit crammed but they have more equipment (more eMachines than I'd like to see) than Eastside Penfield location...not as clean as Eastside Penfield location but has a steam room along with the sauna, which is appreciated and all the jets are going on all cylinders although the hot tub could be hotter.

Esporta overall is a downgrade from the y...having said that, the amount of machines and weights they have available is amazing. The y could do themselves and their members a favor by trying to mimic the amount of machine availability and redundancy that they achieve at esporta. Sometimes I go to esporta for my workout and then go to the y just for the steam and hot tub...gotta do what I gotta do

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★ 1

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★ 5

Love this place. Went here two days ago. The Hot tub was great. The pool is also quite big. Overall amazing vibe!

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★ 5

Great for indoor pickleball, beginners to experts!

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★ 5

Great exercise facility—the best I’ve ever experienced. Parking lot is challenging though (particularly with people coming and going at peak times). Drivers don’t always pay attention to walkers and walkers sometimes walk behind cars already moving in reverse. Certainly not the YMCA’s fault, but wider parking spaces and more designated walking lanes might help.

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★ 5

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★ 4

Big ymca alot of thing to do.

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★ 5

Vary good

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★ 5

Really nice YMCA. Plenty of cardio machines, even during busy times. EGYM machines offer full body workout on various machines with little or no wait to use. The free weight area tends to be crowded in the evening. There's a three lane indoor walking track too.

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★ 4

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★ 5

What an outstanding facility ! There is something for everyone and the people are so helpful . This is the finest YMCA I have ever experienced! From the pool to the Egym and the incredible daycare area , the Schottland Y is incredible .

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★ 5

Very nice branch. Well staffed and the facility is well maintained and pleasant to visit. Plenty of equipment so people rarely have to wait to use anything. And equipment is kept in good repair.

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★ 5

Gorgeous facility!

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★ 5

Fantastic place to work out. Great staff and equipment. Highly recommend!

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★ 5

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★ 5

Great place for a work out

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★ 5

Best Y, always something to do, always clean, always friendly helpful staff. Sandy P is the best yoga teacher!!!

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★ 5

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★ 5

The Schottland Family YMCA is without question a first rate facility with a knowledgeable, friendly staff. The equipment is the best that the area offers. Love the eGYM equipment and process. The value of the membership is also the highest in the area. I visit the facility 5+ times per week.

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★ 5

There is never a time that hasn't be a piece of Heaven for me at Shottland. I've made great friends there.

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★ 5

Amazing instructors and staff. Great variety of classes offered at this YMCA. I have traveled and enjoy other facilities but ours offer's the most! Thank you!

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★ 5

Great place. Great people. Great place to work out at your own level. I used the pool for the first time. Nice and warm water and the locker room is very nice. Very clean.

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★ 5

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★ 5

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★ 5

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★ 5

The Schottland Family YMCA is truly outstanding. The facility is huge, spotless, and filled with brand-new equipment that runs perfectly. Their class schedule is robust and offers something for everyone, and the instructors are absolutely top-notch. One of the biggest perks is the children’s watch program. The options for kids are incredible, and it makes it so much easier to get a workout in knowing they’re in good hands. The YMCA is a tremendous asset to our community, and I’m genuinely grateful to have it nearby.

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★ 5

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★ 5

Instructors are amazing. Staff is friendly and gym is extremely clean

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★ 5

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★ 5

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★ 5

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★ 5

Nice facility

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★ 5

Good for swimming and any things like basket ball gym playground daycares and more

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★ 5

I love this Y. !!!

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★ 5

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★ 5

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★ 5

SUPER FUN! You can run on treadmills and bikes and stuff. Plus it’s the second or third biggest in the country or smth like that. 😁

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★ 5

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★ 5

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★ 5

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★ 5

Great gym, clean and well run. Makes me want to move to ROC.

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★ 5

Fabulous building. Great space. Gets very very crowded though

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★ 5

Great gym with a pool, basketball courts, turf area, plenty of treadmills, an indoor track, and a few Pelotons. If you ever have issues with equipment the staff is helpful and quick to put in work order to fix.

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★ 5

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★ 5

A great place to work out!

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★ 5

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★ 5

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★ 1

I have been going to this y since it opened and have been a life time member of the YMCA. Since having my daughter in 2021 I had tried to use the child care at this location many many times over the years since she was born. I can’t say I have had a single good experience with any of the staff there. I continued to hope it would get better as she has gotten older. It has not. This last time I tried I decided I would never be placing her in this locations care again.

I dropped her off and walked away hoping to ease the blow and went to the window where she could not see me. I watched her climb the broken gate screaming as it was bending with her on it completely with her feet stuck. I immediately went to get her off of it myself since none of the 6 staff members were handling it. When I spoke to the staff member at the desk she told me that she was going to get her down after she checked the next family in, with a very rude manor.

This is concerning for my child’s safety. Children should always come first before checking people in. No one walked her in to show her a toy to distract her like I had asked if they could do before leaving. There was a staff member sitting on the floor very close to her with no children doing absolutely nothing. I attempted to call the childcare director and left a message with no call back two weeks later so I thought I would leave it here to warn other families.

On top of the safety incident with her, there was at least 5 crying children in the area with no one consoling them. I’m not sure if other parents are ok with that but I am not. That alone overwhelmed my daughter walking into that environment. She has asked me to never have her there again. She is 3 years old and this should have never of happened. I hope they can make some environmental change's for the children’s program there.

We have found a location with staff we absolutely love and seeing the difference in the children’s behavior at pick up and drop off is amazing. This is very disappointing as someone who grew up in kids programs at the y wanting the same for my child.

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★ 5

I truly enjoy going to the Y. From individual workouts to joining classes to using the water activities, it’s all so rewarding with great people!!!

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★ 5

Very nice space! Took care of everything we were looking for.

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★ 5

Great classes for Seniors. I love the eGym too. It provides easy set up and easy to do. Lots of wonderful people.

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★ 5

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★ 5

It keeps me healthy Physically and mentally!

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★ 5

Gret classes taught by enthusiastic, well educated teachers. Just wish it wasn't so crowded.

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★ 5

This is a friendly, clean, and 'fun' place to 'just hang out' or meet your mind/body goals! I am so happy I joined!

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★ 1

Bad gym for lap pool swimmers...

There is an app with the pool schedule, but it's not a schedule of when you can swim. It's a list of every pool activity and they overlap. So you need to mentally subtract all the pool activities like water aerobics from the lap swim schedule. But just when you get that figured out...

There's a secret schedule that's taped to the front desk and not available online. It's a schedule of the times they shut down X lanes for things like swimming lessons. I guess they think they don't need to publish this schedule because some of the lanes are still open. But if half the lanes close with the same number of swimmers, either some people need to stop swimming or you get 4x people per lane. And just when you get that figured out...

You'll find that some of the swimming lesson instructors think they have a right to start their lessons up to 20 minutes early and kick you out of your lane.

I've swam at a lot of different pools and I've never had this much trouble trying to figure out when I'm allowed to swim and where. It's just not a welcome environment for lap swimmers.

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★ 5

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★ 5

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★ 5

Classes are plentiful and varied. Staff is well trained. Facilities are sunny and well maintained.

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★ 5

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★ 1

The manager Matt, senior health manager MATT PAGANO, I acknowledge my language wasn’t appropriate, but the manager also used profanity and then singled me out in front of the CEO by saying “watch your language” in a demeaning tone. He could’ve addressed it more respectfully. I wasn’t bothering anyone and was speaking casually among friends, so his response felt more like a power trip than professional conduct. It came off as poor customer service on his part.

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★ 5

Excellent facility

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★ 4

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★ 5

I’ve been thoroughly enjoying my time at the YMCA. It’s an amazing place with a well-equipped gym, excellent facilities, and a welcoming environment. The staff are friendly and always ready to help, making it a comfortable and supportive space for everyone. Whether it’s the variety of fitness classes or the modern workout equipment, everything is designed to promote a healthy and positive experience. Overall, it’s been a fantastic place to stay active and enjoy some downtime as well!

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★ 5

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★ 4

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★ 5

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★ 5

One of the best places I’ve been to. The entire facility is wheelchair friendly. Including, and most importantly, the bathrooms. Such amazing people, from the staff to the members. They warm pool is heaven to this wheelchair user ❤️

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★ 5

I'm a regular. I go every Sunday. Staff is friendly. Always room on the track and in the pool. Usually, plenty of weight lifting equipment is available. Free coffee in the mornings.

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★ 3

Parking is poor at best, need more spaces

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★ 5

Such a beautiful YMCA! I feel so grateful to be within driving distance of a facility as nice as this for my workouts!

I’ve seen a few negative reviews about how packed it gets-and yes, it does get very busy. You will find people of all ages and all experience levels here, enjoying exercise, spending time with family, and taking classes (personally, I love this, because people with less experience will feel welcomed, but people with more experience won’t feel out of place either). I primarily use the free-weights, benches, squat racks, and machines for my workouts, and I can honestly say I have never had to wait longer than five minutes for a bench or rack even if I go at the busiest time of day. Usually if I go around 6 PM on a weekday, or at any time during a weekend, I don’t have to wait at all. There are so many racks available that it just isn’t really a problem. The equipment is also new and very nice!

The pool area gets very busy, but it’s huge, for one thing, and I’ve also happened to see it with very few people in it at certain times.

I highly recommend this YMCA. If you’re thinking about joining but are unsure if it’s too busy for your comfort level, I suggest asking the staff when their less busy times are, and see if that works with your schedule. :)

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★ 5

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★ 5

I love everything about this YMCA!

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★ 5

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★ 5

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★ 5

One of the nicest workout facilities I've ever visited. Rochesterians are lucky to have this resource!

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★ 5

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★ 5

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★ 5

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★ 4

Great YMCA! Clean, great class offerings, childcare is good and lots of machine options.

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★ 4

Great facility but parking can be difficult at times.

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★ 5

excellent facility, very pleased

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★ 5

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★ 5

The active older adults love the one guard i bleive his name is clark hes so funny and kind

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very welcoming pickleball program

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I’ve been going to the Schottland YMCA for years. I keep finding hew classes and programs to try, as well as enjoying some year after year with classmates who are now friends. TRX for cancer survivors (led by Jack Young and David Zarkowsky)has been a mainstay since before Covid. Then just this past year I discovered that Boxing and Feeling Fit (both taught by the tireless Javian Rafus) are great workouts as well as fun (and empowering, at age 72!). The quality of the instruction and the spacious facility can’t be beat. There’s something for everyone!

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★ 5

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★ 5

Excellent place to get a workout in. Staff is friendly, and the facility is always very clean
Kudos to the cleaning staff.

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★ 5

I love it here!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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