★ 5

My favorite Solidcore location. I’ve seen people leaving reviews about the front desk but I’ve never had a bad experience, they’re always very welcoming and helpful. I’ve been to at least 5 different locations in the city and I decided to stick with this one for the past year. The classes are always great, of course. 10/10

Source: Google

★ 5

Source: Google

★ 1

This was my first time here, and I was really excited to finally book a class. But the front desk person was so rude—the way she spoke made me feel very uncomfortable, like “what’s your problem?” Honestly, don’t bring your personal issues to work. My first impression of this place is terrible.

Source: Google

★ 1

Paid for a class and then didn’t use the credit within 30 days so they said it expired. No mention of the expiry date and when I cancelled the email literally stated “you will not lose your credit”. Very poor policy and $45 wasted.

Also impossible to get hold of as simply refuse to answer the phone and the online chat is a bot.

Source: Google

★ 5

Source: Google

★ 5

I had to come back and change this review. I decided to give LIC Solidcore another shot and I don’t regret it! Been back multiple times since just didn’t know how to update my review lol. I love the team here now. Everyone makes you feel welcomed. (The guy from my first review seems to be gone) Juan is a sweetheart always greets me by name when I walk in. He also took the time out to listen to my complaint from before which really means a lot. I always go to Elyse class where it’s always good vibes.

Source: Google

★ 5

Source: Google

★ 1

Easy to sign up, hard to do anything else. Customer service is non-existent. After you sign up, you’re pretty much left in the dark with any issues. Can’t get into any preferred classes, can’t cancel membership, I had to block my card to cancel because my online ticket submission was not being answered. No grace at all with any class cancellation even if it’s 9 hours before and there’s a long waitlist. Don’t recommend.

Source: Google

★ 1

Haven’t been here since October/November, hopefully they have changed their cleaning procedures. I got a fungal infection from here. For the price of the class and how much they make per day they should be able to hire a professional cleaner in between classes instead of having people exhausted from working out wipe the machines down. Wish I could get my money back or bill them for my dermatologist!

Source: Google

★ 5

So happy solidcore opened in the neighborhood. These classes are challenging in the best way and the studio is well run. Instructors are also tough but motivating so I always get a great workout!

Source: Google

★ 5

Source: Google

★ 1

Classes are good but VERY unaccommodating if booking through ClassPass. I booked a class and Solidcore decided to just kick me out of the class three days before so they could give my spot to someone booking through Solidcore. I tried calling the studio to ask about this and they will NOT pick up. Hopefully, they will see this review and I can finally get in touch with them…

Source: Google

★ 5

This is literally my favorite studio. Every instructor is so kind and encouraging. I love taking Marcelle, Mara, Juan and Anthony’s classes. I drive from the bottom of Brooklyn to take class here lol. It is such a beautiful space. I brought my friend here and they loved it and cannot wait to come back. The workout is challenging, the vibes are immaculate. 12/10 would recommend

Source: Google

★ 1

Why is it so hard to get in contact with someone! All solid core locations! Get it together. You guys don’t even respond to emails

Source: Google

★ 5

Source: Google

★ 1

OLD SCHOOL SCAM. This franchise is horrible. They refuse to cancel memberships. You cannot reach anyone by phone and there is never anyone at the front desk. The coaches are only there to teach classes and can't help with accounts. I've never experienced one of these deceptive gyms in my adult life. They are not familiar with the FTC “click-to-cancel” rule, and it seems like I am going to have to report them to the FTC and BBB.

Source: Google

★ 5

Wow, Monique is amazing. I signed up for a class that I was not prepared for both because of my inexperience at Solidcore and I recently had a baby. She made me feel welcome and safe, and seemingly not at the expense of the other class participants. She’s a true pro in every way. I will return again for her INTRO class. Thank you Monique!

Source: Google

★ 5

Source: Google

★ 2

As a local Personal Trainer I was excited for solidcore to open. I am a big advocate for my clients to add Pilates to their routine, as well as mine. Solidcore is a great workout and difficult! Especially with a good instructor like Tara.

Unfortunately the customer service of this company is lackluster at best. I hate that companies do not have a direct phone number to contact. This seems to me as very cheap and is very frustrating. If you contact them via email they respond within 3-5 business days which is wild considering you need 30 days notice to cancel or they add on a month. They also do not allow for sessions to roll over which seems like they are using a model that seems like a scam/money grab.

Another thing that is unpleasant is in my classes I feel like the instructor singles me out as the only male in the class, with one in particular over emphasizing cues.

I will most likely be back for certain teacher’s classes but will never purchase a package with this company again.

Source: Google

★ 1

Had a worst Solidcore experience with Mikayla - the music was super loud and she was muffling with unclear instructions. Guidance was bare minimum. So unless you’re a pro with Pilates or want to waste 50min of your life, do not take this class.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 1

I went to my class yesterday and got there at the start of the class. There were no machines available and only the instructor was there. The instructor didn’t know what to do and told me she would credit back the class but never did. I don’t understand how they can overbook the class when there’s only a certain number of machines. This doesn’t happen with any other studio

I tried calling the location today and there’s no way to get in contact with the studio unless you go in person and literally wait till the class is over to see the instructor.

Source: Google

★ 5

Did the starter50 class with Inger and I was definitely intimidated because I’ve never done a class like this before but I thoroughly enjoyed the challenge. The difference between starter50 and the regular classes is that the coach demos each move, the lights are on and you get breaks lol. Highly recommend anyone who has the slightest interest to try the starter50 class!

Source: Google

★ 3

I's rather hear the teacher's instruction than the music, which was nice but super loud and drowned out the teacher's voice at times. When I gave them feedback after class,they offered complementary earplugs, which I found odd because wouldn't that keep me from hearing the teacher too? The exercises were great when I could hear the teacher's direction.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

very excited to finally have a studio in lic:)

Source: Google

★ 5

Studio entrance on 45th Avenue 💙

Source: Google

★ 5

I tried Solidcore for the first time today, attending a ‘coach in training’ session. The rumors were true—Solidcore is difficult! However, I really enjoyed the upbeat atmosphere, and the coach was very attentive. I appreciated the challenge and look forward to taking more classes.

Source: Google