★ 1

They do not answer the phone and are not interested in cancelling your membership but they do love to take your money. The staff have not been helpful.

Source: Google

★ 5

I love Anytime Fitness!

Source: Google

★ 5

Source: Google

★ 1

The place is falling apart

Source: Google

★ 5

Source: Google

★ 1

My membership recently ran out and I have sent several inquiries and have made multiple phone calls that haven’t been answered or returned. It seems they aren’t actively searching for new members or they just don’t care. I will be taking my business to another gym. As for the times I have been there, the workout equipment was outdated and the bathrooms as well , sub par cleanliness and there are dead bugs everywhere. Seems like the manager is letting the place fall apart. It’s a shame really. Never seen an anytime fitness in this shape until I went here.

Source: Google

★ 1

Source: Google

★ 1

Just a heads up, your credit can drop points if you don’t pay this gym membership every month, also, they will take the money out even if you don’t have any money in your account, go somewhere else that isn’t this desperate for money.

Source: Google

★ 2

The gym? Great. The people who go there? Awesome. If you want to join, though, be prepared to join for life. I had to result to cancelling my entire debit card because for 10 months I've been trying to cancel my membership, and there's nobody to come to the door, nobody ever answers the phone, and nobody replies to voicemails. It really is a shame, because this could be a great place if there was anyone there to actually look after it.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Love this place. Staff is always super funny and helpful. Workouts are always good and rarely any wait time for machines. I’m glad I switched from the community center in mount airy.

Source: Google

★ 1

Does anyone even work there? No answer. Ever. On to the next gym. With all the other previous comments it does not seem like a good gym anyways. Disappointed to say the least!

Source: Google

★ 5

Source: Google

★ 1

Called twice,both times before 10:00, return phone didn't happen until around 4:00. If this is how management thinks it should be run good luck. Went down the road and signed up at your competitors gym. Maybe having a full time staff is a good thing!

Source: Google

★ 5

Great place to exercise

Source: Google

★ 1

My wife and I joined the gym a couple months before selling our house. We were told that if we moved the we would be released from the membership. We called multiple times and left messages. That was in late October early November. We received a bill from collections for well over $300. I have still been unable to make contact and am no longer living in the area. Do not join this gym, l am contacting the BBB.

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 1

I've called a couple of times to see if I could get a monthly rate since I travel for work and I can't seem to get ahold of anybody so I guess I'm going to go down the street to the competition since they actually answered the phones. It's a shame because I prefer a 24 hour place, but sounding like this place might be more trouble than it's worth.

Source: Google

★ 1

Broken showerhead. Needs repairs ASAP.

Source: Google

★ 1

One star is far too generous. I joined back in July and cancelled shortly after. It’s not the gym I needed for my family. Based on the agreement I could cancel and receive a refund of at least 90% of what I paid. Well I submitted my cancellation notice called to confirm it was taken care of and was rushed off the phone. I waited about 10 days assuming it could take time for my refund to come through. Nothing. No refund. I called back numerous times, left messages, and even showed up. They don’t answer phone calls, return messages, and are not usually there at the hours stated on their website. Terrible, terrible service. I finally get a hold of Naomi? Spelling may be off. She is the one that runs it and let me tell you….. That is not where she should be. Having managed many gyms myself (out of state) she should not be the face of a gym. Her attitude was rotten, no customer service skills whatsoever. She told me they don’t typically give refunds…. I pointed out that per the agreement she needed to. She was not happy and was really trying not to give me my refund that I was entitled to. Finally she told me she would give me a partial refund of 25% less of what I paid. The total she gave me was way off and not even close to 25% less. Either way I picked up my refund, she did give me the 90% of what I originally paid but not be before telling me it was “not worth crying over” to which I responded to with “it does not cost anything to be a decent person”. The unfortunate part is that this is the only commercial gym in town. There are a few other community gyms you can try but people join here for the convenience of the hours. My suggestion to you is look elsewhere if you can and dodge this bullet. If you have no choice make sure you read your agreement and understand it fully or you will be taken advantage of. Good Luck

Source: Google

★ 5

Source: Google

★ 3

This is an OK anytime fitness, definitely not the nicest I’ve ever been in. Never saw an employee in the half dozen times I visited, garbage was overflowing in the equipments not in the best of shape.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

I'm a night owl and the vibes here are immaculate. everyone I've encountered is super nice good equipment everything i need 10/10

Source: Google

★ 1

This gym will Bill you even after you’ve canceled your membership properly. Don’t waste your time effort or money at this gym. Go to Prohealth much better facility and management

Source: Google

★ 5

Source: Google

★ 4

I ve called and left message but to this point I have not received a return call. That just isn't good business.

Source: Google

★ 1

Only place to work out 24/7....

Source: Google

★ 4

Nice and clean place to workout, not crowded. Although I wish it was a bigger facility with more room for different variations of machines.

Source: Google

★ 5

Clean and nice gym

Source: Google

★ 4

Fairly clean and has a nice selection of workout machines. Not usually busy either

Source: Google

★ 4

Source: Google

★ 5

Clean not to crowded

Source: Google

★ 1

The hours they are supposed to be staffed are incorrect. This makes trying to cancel your account nearly impossible. ***YOU CAN NOT CANCEL YOUR ACCOUNT WITH THE BILLING SERVICE*** If you ever decide you need to cancel for any reason you have to try to track down an employee which is ridiculous to do. I would not recommend this gym to anyone.

Source: Google

★ 5

Great place to go and get pumped up! Fun staff, great energy,and a supportive environment for everyone

Source: Google

★ 5

Great place to get a membership and workout

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

They lie to you, to get you into a contract.

Source: Google

★ 5

Source: Google

★ 5

Clean, friendly, variety of machines, weights and cardio

Source: Google

★ 1

The people are nice, but the contract they FORCE you to sign is a scam. You are locked in for a specific period of time and have to pay an exorbitant cancellation fee if you choose to cancel the membership. This is a garbage way to do business. I don't need the membership anymore, yet they are going to milk me for every penny that I DON'T have, FORCING me to keep a service I will not be using. I would go back should I choose to get another gym membership, but I'll go somewhere else. To a place that isn't trying to swindle their customers. It's a shame, too. The people there are extremely nice, but the company is consumed by corporate greed. You'd be better off buying the necessary gym equipment for your home than paying any money to this embarrassingly greedy company.

Source: Google

★ 5

Source: Google

★ 1

People are judgemental.. If you don't have a 10 body already don't go unless you like being looked down at. Never again will I go back. They got one star only for the fact that I have to put one for a review.

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 5

Anytime Fitness is the best gym in Mount Airy. I have been going for over a year and it has changed my life! I love being able to go at anytime and has everything you need to reach your fitness goals! If your looking for a gym, this is the place to go!

Source: Google

★ 5

Best equipment in town. Clean gym, well cared for. Private bathrooms.

Source: Google

★ 5

Source: Google

★ 5

Anytime Fitness is the best gym to go to in Mount Airy. When you first enter the building you immediately notice how clean it is. The workout areas are large and the equipment is top notch. The treadmills are state of the art as well as the elliptical and stair stepping machine. The restrooms and the shower rooms are clean and well maintained. There is a room with a virtual trainer that you can use. It has various exercise programs that can be used at anytime. The manager, Naomi is so knowledgeable and friendly. She will assist you in whatever you need and answer all questions. You would be hard pressed to find a better gym manager anywhere! She is also a personal trainer and can be hired for this purpose.I cannot recommend this gym enough, especially when compared to other gyms in our area.

Source: Google

★ 3

Personally I never had any trouble with billing at this place. The only trouble Ive had was with staff being only there about 3-4 days a week. They always have a note at the door saying they will be out which is annoying when I have questions since I am semi new at working out. Also, it is so full after 5 pm on weekdays that there are no park spots. Best time to go is early morning or after 9 pm when there are few people there.

Source: Google

★ 5

Source: Google

★ 1

The place is just a place to workout. they play the same old satellite music on the same station ALL the time and it is not "workout" music at all! They will bill you anytime they feel like it. The past 3 months I have been billed on different dates which made my account go into the negative.
This place needs management badly when it comes to billing and making it customer friendly!

Source: Google

★ 4

Source: Google

★ 5

This is by far,one of the best gyms I've ever trained at... all the right equipment,for your every need.... I walked in while they wer constructing it,and joined the day the doors opened!..friendy staff,that i can honestly call family..

Source: Google

★ 1

Do not go there they will over charge your account every month and will still charge your bank account after you close your account with them

Source: Google