★ 3

If you like to use Bluetooth for your own music don’t bother here. There are 17 separate televisions that interfere with your Bluetooth to the point where I just stopped using mine all together. Outside of that it’s a great gym that is constantly crowded from the moment they open to the moment they close.

Source: Google

★ 5

Source: Google

★ 5

I've been doing to Crunch for sometime now and I just want to take a moment to send a shout out to Damian. He truly makes every visit to Crunch better. From the second you walk in, he greets you with such friendly, positive energy that it instantly puts you in a good mood. He’s always smiling, always kind, and always willing to help with anything you need. Whether it’s a quick question or just a check-in, he never makes you feel like you’re bothering him. And his music choices? Perfect. He keeps the vibe in the gym fun, upbeat, and motivating, which makes the whole environment feel so much more inviting.

I also really want to highlight Cortez, one of the personal trainers. He is absolutely amazing. He’s incredibly kind, genuinely caring, and truly invested in helping people become the best version of themselves. He brings the exact energy you need to push yourself, especially on days when your motivation isn’t quite there. He encourages you in a way that feels supportive, not intimidating, and his knowledge shows in everything he does. You always learn something new when you work with him.

If anyone is looking for a personal trainer, Cortez is hands down the person you need. He makes you feel confident, capable, and supported every step of the way.

Both Damian and Cortez bring something special to Crunch. They make the gym feel positive, comfortable, and full of good energy. Crunch is really lucky to have them, and they’re a huge part of why I actually look forward to coming in.

Source: Google

★ 1

It sucked horrible service treated us like trash when we tried to sign up

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★ 5

Love this gym. Clean, friendly staff and has everything you need.

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★ 1

This company is supposed to open up at 4am. Its 6:15am and still not open.I wonder if they're gonna give its customers a free month/ refund?This is unacceptable for business.They already have a bad reputation. I will be making a corporate complaint. So much for upholding their mission statement. Update call several times finally got someone.They stated they open up at around 645am

Source: Google

★ 2

Was so excited to start at this gym! The layout is very thought out and the employees keep the areas neat and orderly. The atmosphere is great and the employees are always friendly and welcoming (shout out to my favorite employee; Karly)! So many different machines and options, the classes are stellar as well!

Review Edit: This gym started out great but has since declined. For several months this gym has been NOTORIOUSLY dirty. The bathrooms have been grimy and unkept. Whoever is contracted to clean for this gym has not been doing thier job. Please, PLEASE find someone better. It's frustrating when as a paying member, you can obviously see that the dues are not being used properly to support the areas you are paying to use. Second, please review and fix your opening policy/process. There are those of us who have time constraints that come right at opening (4AM) and the gym is not open and after waiting 15+ minutes it is still not open. I see that this gym is owned by an LLC and hope that things will change to better support their members. Please feel free to contact me and I can explain thoroughly and in more detail.

Source: Google

★ 5

Great place. No issues

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★ 1

Joined the gym to workout a little, after the personal trainers hound you for a week, I agreed to get one because I felt sorry for the poor guy, told them upfront I would only be able to do three months because I am a single father, the appointment ls were not made easy. After month two I tried to cancel in advance, they just ignore you and fool around so you can’t cancel.they end up getting two months of service off me for nothing. I fight with the bank, place is a scam. Overcrowded limited equipment and people that walk around with chips on their shoulder

Source: Google

★ 5

A BIG THANK YOU to Noemy!!! Great smile, vibe and attitude. You made my son and I feel right at home! And she's FUNNY! Love her give her a RAISE!!! ❤️

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★ 5

More parking after 11am

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★ 1

I enrolled at the gym and my children used their childcare service for 5 minutes. When I received a call that my children were crying, my husband and I went back to pick them up. Inside, I saw a toddler with an unattended pen and noticed that one of my kids had a scratch on his face. Since I was only gone for 5 minutes, I think the gym should have a capacity limit for childcare.

Source: Google

★ 5

Cameron and Mr. Reed are the best! Great staff overall and a very clean gym :)

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★ 5

Cam is the best worker. He a real one for sure

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★ 4

Most everything is considered except the child care. They did not think about being in a military town to considered the size of facilities for child care. Parents now have to sacrifice time off of workouts because of the lack of planning accordingly when building which is leading to extreme waiting lines to drop off children. We are on a timeline for work. This is there BIGGEST DISCREPANCY!!!!!!! FIX IMMEDIATELY OR LOWER YOUR PRICE FOR PARENTS.

Source: Google

★ 5

Cameron is an amazing person and employee. Only been here a short while and already helpful.

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★ 5

Amazing gym and even more of an amazing staff. I have only one complaint and it is that I wish there was another smith machine in the gym. Other than that I truly enjoy going to crunch!

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★ 5

selenas was very helpful!!

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★ 5

Always great. Clean and friendly staff.

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★ 5

Great experience all around! The staff here are absolutely amazing—welcoming, knowledgeable, and genuinely invested in your fitness journey. Whether you’re a local in Jacksonville, NC or just passing through, this is the spot to burn some calories and feel right at home. Highly recommend this fitness center to anyone looking for a positive, high-energy environment!

Source: Google

★ 2

I am a new member at crunch. The main reason I started a membership with crunch is because of the child care. My baby is 1 and this was his first time being in any kind of childcare. Our first experience with the staff in the child care area was cold and unprofessional. As soon as I walked in, I was stared at by all four of the women. I was not greeted and no one introduced themselves to me or my son. I had to introduce myself and my child. The whole time I was signing my son in, they were completely silent just watching me. It was really awkward. At this point, I’m hesitant to leave my baby. As I’m waiting for someone to interact with my son, a young lady came and gave my son a toy so I snuck out to start my workout. I was not comfortable leaving my son so I only worked out for 30 minutes. When I went to pick my son up, he was crying and they were all just looking at him.. watching him cry. No one tried to console him or ANYTHING… then when they noticed I was standing at the door watching them do nothing for my baby, one spoke up and said “oh he JUST started crying”…. Which was not true. I hid and peeked around the corner and watched to see how long they would let him cry and if they would console him and no one moved an inch… our first experience.

Source: Google

★ 4

Great gym. My only complaint would be the saunas are lukewarm warm and could be hotter..

Source: Google

★ 1

0 stars if I could!!! Joined when they first opened in Jacksonville, NC. By June 2025 the gym wasn’t impressive so I went in to cancel and go back to my garage gym. The lady I spoke to at the time told me “oh just pause it and give if a few more months. If you’re really sure then come back in and cancel at anytime.” Ok cool. Fast forward to today, September 23, 2025, I came in to cancel so I wouldn’t have another payment, considering I do not use their facility!! Haven’t since June! The blonde lady at the front with the black right eye was very rude and wouldn’t help me at all! All she told me was, “well I wasn’t a part of the conversation in June and our policy is you will have to wait until the freeze is over (Dec 17, 2025), make another payment, and then come back in and cancel your membership.” Hmm excuse me. I wasn’t told this at the time: so then she went on to tell me, “ well the staff here now knows the policy and this is our policy”. So you’re telling me that the staff then didn’t know the policy and now I’m paying for it!!!!! WTH! What a joke!

Source: Google

★ 5

Crunch is a very clean gym with PLENTY of equipment. Wit HIIT and spin classes, it is definitely a one stop gym!

Source: Google

★ 1

If you want to get penny pinched after cancelling your plan in person, you should come here. I cancelled my membership in person back in July and my plan was not cancelled. I continued to get charged for two months of service that I did not use. Horrible communication from the staff.

Source: Google

★ 3

The gym itself is ok. But when you try to cancel a training membership and it takes over two months and they still try to take it out the third month four different days in a row. There's a problem. Then you email the manager and a individual above the manager that you would like a call higher than the person that you're having the problem with to cancel, and they give her the email for her to email me back. And NO call like requested. That's a problem.
BE AWARE.
Unhappy

Source: Google

★ 5

great staff ‐ very spacious - lots of options

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★ 5

Brandon is incredibly knowledgeable, patient, and motivating. Every session feels purposeful—he doesn't just go through the motions. He explains why we're doing certain exercises and adjusts the plan when needed. Whether it's recovery, injury prevention, or improving performance, he’s got the skill and mindset to help you get there.
Most importantly, Brandon genuinely cares. He checks in on progress outside of sessions and is always encouraging. I’ve made more progress than I thought possible—and with far less pain—thanks to him.

Source: Google

★ 1

It’s a shame things ended the way they did. So there are several issues with Crunch Fitness that all revolve around them overcharging me by approximately $800+ and charging me for two accounts instead of one. I’ve been a member here for a year or so and while I enjoy the place, the atmosphere equipment…the way I was treated today caused me to cancel both of my accounts which Bree said ok but they were going to still charge me on the one account anyway…you know…the account that wasn’t supposed to be made in the first place.

To threaten me with a contract that you Bree said wasn’t supposed to be created in the first place because I had a business account, makes that contract NULL AND VOID genius which in turn makes me eligible for a full refund from day one. Well that’s issue number one.

So when I tried to discuss this issue with Bree, things went down hill. I paid for an entire year upfront with the previous owner of Crunch before they opened up and before they changed owners. This deposit was discussed multiple times in the past and the credit was to be applied and it was not. That’s issue number two.

When I discussed it with her she basically called me a lair passively with a smirk by saying “no. We had no way to accept money so that couldn’t have happened”. First off I don’t lie. Secondly I have a semi-eidetic memory and something’s I remember and that’s one I don’t forget. So she continued to argue how I was wrong and Crunch was keeping my money. Ohhhhh you don’t threaten me like that. We will see about this one. So that’s issue number three.

At that point I told her to cancel my personal account as well to which she said “well we are going to continue to charge you since you’re under contract”. Oh…so now it’s another threat. No problem because now I’m on my way to the bank to block Crunch Fitness from stealing any more money from me.

If yall don’t like it…then sue me. What’s sad is they admitted they were overcharging me. They admitted the personal account should have never been charged either since I was paying for a business account. So even admitting their own screw up, I’m meant to bear the brunt of it. No. I don’t think so.

I own the number one automotive repair shop in Jacksonville, NC and I know all about customer service and doing the right thing. I know about taking care of the customer but they have made me out to feel like I’m nothing and have no value but my bank account. This does not reflect on the staff as they are nice to talk with at times but this is directed towards the management right now.

What this company is doing is wrong and I won’t be back. $800+ won’t break me but it just reinforces my dislike of people and distrust in any company but my own. Disgusting how they admit they were wrong and then think they are going to bully me into continually paying. Nah. I don’t think so

Source: Google

★ 5

Source: Google

★ 5

My review is for the personal trainer section of Crunch Fitness. I completed a 6 month journey with Personal Trainer Brandon Montgomery. Where it began with a kick off and getting a list of goals to accomplish. He quickly made a plan tailored to what I needed to achieve great form power lifting. He really built plans around my weaker areas or prior injured areas and built them in ways that I lost confidence in over the years to even try. The month to month progress had begun to show and each body scan was such an improvement over the other which fed more into the confidence building and the PR days saw huge growth in such little time. I can confidently say this trainer even being new at the time we started. Knows exactly how to build programs to get your goals crushed as long as you’re willing to put 100 percent of your time into yourself Brandon will challenge you to be better than last week and maintains that energy through out ending every session with pointers rather it be high or low and with a smile and high five. Even if you opt to do a 1 day a week session or 4 days I promise you will have all the tools after your commitment period to continue your training in better ways than a YouTube video can show. Thank you Coach Brandon we made our goal of a 1000 pound club for me and got really big!

Source: Google

★ 5

Source: Google

★ 5

I've been training with Brandon for about 6 months, and I couldn't be happier with the results. He’s knowledgeable, motivating, and truly tailors each workout to fit my goals and fitness level. Brandon strikes the perfect balance between pushing you to do your best and making every session enjoyable. I’ve seen real progress in both strength and confidence thanks to his guidance. Highly recommend him to anyone looking to level up their fitness journey!

Source: Google

★ 5

Had a chance to speak to one of the lovely employees named Alesia and she was very pleasant and friendly, this gym is by far the best and CLEANEST in town ‼️

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★ 5

Liz is an absolute awesome instructor

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★ 5

They offer fantastic classes.

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★ 3

While I had pleasant experiences with the instructors and classes, I would recommend going with any personal trainer other than CORTEZ! I thought I made the right choice based off of other recommendations from people. As soon as my lifestyle circumstances changed and I could no longer afford to pay him, there was silence from him for weeks. No longer cared to check in - this to me showed he’s all about the $ and never truly cares about his clients. I’ve warned friends he’s extremely egotistic and to not bother with him! His energy is inconsistent and they would end up being nothing but disappointed.

Source: Google

★ 5

By far the cleanest gym around!

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★ 3

Gym is great. Staff is nice. Childcare is a nightmare. Kids have minimal toys. They are stuck staring at a screen. They allow them to watch blippy. It’s pure brain rot. Kids need toys. They need more staff members in there as well. Kids are running around with one shoe on and one off. Imagine dropping your kid off to workout and better yourself while your child is in there drooling over a screen.

Source: Google

★ 5

I joined Crunch when they first opened in January and met Melina for my kickoff session. She immediately made me feel comfortable and introduced me to Kristin, who has completely changed my life. Kristin is truly the best trainer I could ask for—her knowledge, support, and genuine care for her clients are unmatched. Every step of the way, she makes me feel seen, understood, and capable.

Kristin has been an incredible asset to Crunch Fitness, and without her (and Melina), I don’t think I ever would have felt comfortable stepping foot in a gym. Now, I love it and train with Kristin three days a week. She’s helping me achieve goals I never thought were possible.

The entire staff is so kind—from the front desk team, instructors, and trainers to the kids’ area and custodial staff. When they say Crunch is a family, they truly mean it.

Source: Google

★ 1

Worse experience as a guest . I would never join this gym . The blonde up front is so rude and pushy. Too crowded and you can never get on a machine . Tanning bed was dirty

Source: Google

★ 5

What a clean facility and a super friendly Staff. Get seated by Dakota upon entering the building, what a pleasant disposition and great customer service. Then he introduce me to Kate and Bree, what a team! After speaking with all 3 of them, the cleanliness of the facility, the quality of the equipment, and the customer service…I signed up immediately. Thank you to the Crunch Fitness team for getting me dialed in.

Source: Google

★ 5

Great atmosphere

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★ 4

While I’ve only been going to crunch for a short period of time, the staff there has been phenomenal. I had my crunchONE kickoff with Brandon who helped ease my concerns with the gym and gave me advice on form, and their front desk worker who was working this evening helped assist me in any way he could when I brought up that I had a personal item stolen. He took down my name and number and said he’d keep an eye out, and their cleaning people always greet you with a smiling face. As someone who’s still learning and navigating the gym, this is a fantastic place to start. The only reason I give it 4 stars instead of five is because I have had more negative experiences with other members who go than I have positive ones.

Source: Google

★ 5

Ava was great, answered all my questions & had set me up with a 3 day pass!

Source: Google

★ 4

I have been training with Cortez for a few months know, he is nothing short of amazing and I am so so so pleased with him! However, I am extremely annoyed by the fact that I could not pay my contract in full and was made to drag it out every month, come to find out I could pay it in full management just wouldn’t help to do it. The same situation is happening with my husband except he wants to cancel now but is being ignored.
On a better note, the group classes especially HIIT are my favorite. Everyday I see Karly at the desk she greets me with a smile.
If it wasn’t for the personal training management, I would give this gym a 10/10

Source: Google

★ 5

Piper and Daymon were so helpful and fantastic helping. This gym so amazing I love it

Source: Google

★ 1

I started this gym S the opened. I go everyday after work.
Today I went in to work out and scanned my barcode a lady at front desk yelled my name Kimberlee you have a past due in front of all the customers.
So I came around to her she said payment did not go through. Mind you I am at the gym everyday . I told her I did not have my card with me , she then. Said you can’t come back till you pay. So I told her I am canceling my membership because if I come everyday to the gym all you had to say is tomorrow you come in just update your payment.Dont tell your guest they can’t come in till you pay. Yesterday the payment was fine so obviously it was just a day past due. And also they are yelling out your information in front of other customers. Very poor customer service. I will be canceling my membership . Also this was the manager that did this . Hope nobody else ever goes through this

Source: Google

★ 3

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★ 5

Ava at the front desk is always so welcoming and professional! She greets everyone with a smile and makes checking in quick and easy. She’s friendly, helpful, and goes out of her way to answer questions or assist with anything I need. Her positive energy makes every visit to the gym a better experience. Thank you, Ava, for always going above and beyond!

Source: Google

★ 5

Eva was a great help to me. She was very diligent and friendly. A great asset. Thanks

Source: Google

★ 5

Not enough words to express how great Cortez is at his profession. Walking in with medical limitations, frustrations from things not working correctly, and he kept on believing. It may have taken more time than I was happy with, but his approach has paid off, unsurprisingly! He’s always a joy to work with, although I like him better on days where he is not kicking my ass! He knows how to read his clients to know when, where and how to push. I have seen him take a different approach, depending on how my body is feeling. While I did sign a training contract with him, I know for a fact I will stay with him as long as I can, even when the contract is up!

Source: Google

★ 1

Source: Google

★ 5

Cortez Clinton is one of the most motivated personal trainers I’ve ever encountered! He keeps it real and motivates you to do your best, even on those days when you are just mentally out of it. He will also teach you new movements and keeps up on the latest information related to nutrition. Even when I happen to miss a class, Cortez is very flexible and understanding. He also keeps you accountable. Thank you for all that you do for us!

Source: Google

★ 5

Crunch is my favorite gym in the area. Cortez is an amazing trainer!! Brandy, Krista, and Liz are also fun instructors too!

Source: Google

★ 5

Cortez has been amazing in my fitness journey. He creates workouts that are effective but also enjoyable. He ensures that i will never get bored. He has been instrumental in my success. I feel better than I have in 20 years.

Source: Google

★ 5

I just have to say that I love this gym. But I especially am thankful for the childcare/ kids crunch. I adore all of the girls who work in there, but especially Miss Nicole. She makes my son feel so comfortable and loved. As a mom to a child with autism it warms my heart to see that & their interactions.

Source: Google

★ 5

I am one of I'm sure many who were overly excited when Crunch finally opened up. They have met the mark for me in so many ways. I was procrastinating about getting in there but once I did a kickoff with my trainer, Brandon M., the rest is history. He has been phenomenal about holding me accountable for being consistent with going to the gym daily and staying on top of my nutrition. I would not be where I am mentally and physically without his determination and can do attitude with me seeing it through each set. The front desk staff, Kate, is always helpful and I really don't think she ever has a bad day. She's always smiling and pleasant; that really goes a long way. Another call out because the staff here, overall, is what makes it a lot easier to check in every day. Kristen! She clearly loves her job because she's always there at the random times I train solo. She's another one that doesn't seem to have a bad day. I'm glad I picked this gym because it is my home away from home.

Source: Google

★ 5

Cortez is the real deal. He brings energy focus and real knowledge to every session. Since training with him, I’ve seen major improvements in strength, Consistency, and the knowledge to be able to Improve and target specific muscle groups. He pushes you without overdoing it and truly cares about your progress. If you are at crunch and serious about getting results, Cortez is your guy!!
If you don’t believe me… see below before and after pics.

Source: Google

★ 5

Ava and Bri were super friendly and helpful! The facility is great.

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★ 5

I joined the gym during the first few days it was opened and I e joyed the class fir the older clients. I come in now for just a light work out on treadmill and machines and I wanted to say Daymon helped me check in when I couldn't find my card.and was very helpful in showing me how to work a machine. Very polite young man.

Source: Google

★ 5

Great place! Ava was super helpful!

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★ 5

Decent gym. Ava was very helpful.

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★ 5

Epic!

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★ 5

Ava and reed are literally the best amazing costumer service explains everything very well super friendly definitely my favorite employees at crunch 10/10 recommend

Source: Google

★ 5

Great service from Ava.

Source: Google

★ 5

There is this lady at the front desk named Eva no wait hold on, I think it’s Ava, yeah Ava. She is the worst, I mean wait, no, the best. Sorry typo. Anywho, I was unsure of this “Crunch” gym until Eva, no wait, Ava, I don’t know why I keep doing that. Ava told me that Crunch gym is the best gym in the nation. After my long and extensive workout (because I’m huge) I realized that Eva, no wait, Ava, was correct. This is the best gym in the world. Because of Eva, no wait, Ava I’m now stronger than I’ve ever been in my entire life and I purchased a premium membership and am now giving soooooo much of my money to Crunch fitness because of Eva, no wait, Ava

Source: Google

★ 5

I’ve been going here for over 4 months and my results with my trainers have been great! If you really wan to push yourself and have someone standing by you the whole way, and not only hold you accountable, then Cortez is your man! He has helped me not only physically get so much stronger but mentally as well. Thank you Crunch Fitness and to all the staff!

Source: Google

★ 5

Katie was absolutely amazing. She gave an awesome tour and got us signed up. Thank you so much really excited for this journey.

Source: Google

★ 5

What a great experience. Came in from out of town, the gym was clean, well equiped, and had some good music playing. The front desk lady was super nice. Highly recommend if in town to stop in.

Source: Google

★ 5

Cortez is a greater trainer pushes me without killing me. I leave out feeling accomplished every time 🥳

Source: Google

★ 5

Let me start off by saying Cortez is a great personal trainer. I have a bad shoulder and both knees are bad, so he is making sure the exercises are good for me as well as making sure I can do them safely to improve my health and well being. I am glad he is there to help me.

Great place to workout. Plenty of machines to choose from. Bathrooms and changing rooms are nice and clean. The child care is one of the best things. When I keep my grandchildren I can still go workout and they can play.

Source: Google

★ 5

This gym is awesome! Ava at the front desk is always there to greet me. She always has a smile and upbeat attitude!! Her customer service is amazing

Source: Google

★ 5

This Gym is awesome. Ava at the front desk is so welcoming always has a smile and greets me. She is amazing and enjoy her her upbeat attitude

Source: Google

★ 5

My trainer Cortez does an amazing job !! He’s take the time out of his day to answer any questions or concerns I have my journey. No matter how small or dumb it may seem. You can truly tell he definitely cares about all of his clients!

Source: Google

★ 5

Hi. My name is Mira Meriwether. I would like to take a moment to talk about my personal trainer, & that is no other than Mr. Cortez Clinton. Cortez has been one of my dearest personal friends for over 2 yrs & my trainer since Crunch opened. What can I say about him as a trainer? There's a lot I can say, but I'll just give you all the condensed version. When we started in Jan, I didn't know what to expect. We went over what my goals were; what my strengths/weaknesses were; what I picture my fitness goals taking me. And we've been on a hell of a ride since. Find you a trainer that goes over everything w/ you, like Cortez. Find you a trainer that will celebrate each milestone/goal/etc, like Cortez. Find you a trainer that will give you a butt kicking when needed, like Cortez. Find you a trainer that will know when you CAN do that extra rep, when you CAN push that heavier weight, like Cortez. Find you a trainer that will know when you need to take a step back, revise your nutrition/workout, like Cortez. I still have a long way to go, BUT I know I will never again be who & how I was, because of him. The progress that I have made since Jan is all that you need to know that Cortez is the trainer for you. What are you waiting for? Sign up for personal training today, & ask for Cortez. It will be one of the best investments that you will make for you.

Photos:
1st photo: 2019
2nd photo: Recent

Source: Google

★ 5

Crunch Jacksonville has been great since they opened in January! Friendly staff, clean facilities, useful amenities, and most importantly plenty of modern equipment make this gym my favorite. I recommend it to anyone in the area looking to accomplish their fitness goals.

Source: Google

★ 5

Great gym community… the trainers and members make the environment enjoyable! Lots of equipment and space. Best gym in Jacksonville!

Source: Google

★ 5

Jen is an amazing trainer! She pushes you to where you need to be and works with what your goals are!

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★ 5

Amazing staff, classes, childcare, and equipment! Definitely the best and most comfortable gym in town!

Source: Google

★ 5

Love crunch …. Best gym ever

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★ 5

I love it! Came over from anytime fitness and this place is fantastic. If you’re looking for a gym this is the place!

Source: Google

★ 5

Crunch fitness is the best gym in jacksonville. The front desk people are the nicest around

Source: Google

★ 5

Amazing

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★ 5

Fantastic place to reset, restart, or continue your investment on your physical and mental strength. Staff is always helpful and friendly. Plenty of weight to push around, and an overall nice environment to workout!!

Source: Google

★ 5

Source: Google

★ 5

Love this gym for so many reasons. Not just because I work there… but I’m also a client. I hired Cortez to train me because I needed accountability. It was real easy to walk into work and then go home without doing what I needed to do FOR ME. The investment I made in myself is not something I can put a price on. It has helped me physically, mentally and emotionally in ways I can’t describe. Cortez makes my workouts fun but challenging and he is committed to making sure I’m getting the results I want. He celebrates every win and when I’m having an “off” week, he works on motivating me to get back on track. The trainers here don’t hang around and count reps. They are here to get you what you want. They personalize everything. They listen. And they care. 10/10 stars. If you’re on the fence , take the plunge and just do it. You won’t be sorry.

Source: Google

★ 5

I really love this gym, but I wanted to take a second to appreciate one of your workers, Ava. Ava is hands down the best at customer service, and her level of care and professionalism at Crunch Fitness COMPLETELY sets her apart from anyone else I’ve ever interacted with in any customer-facing role. From the moment you walk through the doors, she greets you with genuine enthusiasm and a warm, welcoming smile that instantly lifts your mood—no matter how your day started. She doesn’t just watch you scan in and move on; Ava remembers names, asks how your workouts are going, and always makes sure the energy at the front desk matches the positive, motivating vibe Crunch is known for. Whether it’s helping with account issues, answering quick questions about classes, or just offering a quick encouraging word, she handles everything with patience, kindness, and a valuable efficiency that makes members feel heard and prioritized. It’s rare to find someone who consistently brings that level of energy and care to their role every single day, and she manages to do it effortlessly. Honestly, the way Ava treats members sets a gold standard—better than I’ve experienced at any gym, store, or customer service line, period. She’s not just doing a job—she’s building up the community, I really hope she understands the positive impact she makes😊.

Source: Google

★ 5

Cortez is amazing, he has helped me view the whole gym culture differently. He's always ready to push me even when I dont feel like doing anything. He goes above and beyond to ensure your success and he holds you accountable when you fall short. He's an absolute gift to crunch and the time I've spent training with him has impacted me in such a positive way. Thank you Cortez!

Source: Google

★ 5

Source: Google

★ 5

I would recommend coming to Crunch Fitness. If you are looking for a personal trainer I would recommend Cortez. I have been training with him for 3 months and he genuinely cares and wants to help me achieve my fitness goals. He goes above and beyond what is required of him to help me. With the 3 months, I have trained with him, I have seen my body gradually transforming. In addition, the people who workout there are very friendly and helpful if you have questions about anything if you are a beginner to the gym.

Source: Google

★ 5

I have been going to Crunch since they opened earlier this year. I believe in April I decided to get a personal trainer just to critique my workouts. That’s when I met Cortez. The workouts he puts me through are rigorous and hit the right areas. He’s a good trainer and person to talk with. If you’re looking for a trainer, Cortez is your guy.

Source: Google

★ 5

I really enjoy going to this gym because it’s always maintained very well. My personal trainer Cortez Clinton really takes his time to understand my needs as well as pushes me towards my goals. I can really see results from his training program. If anyone is looking for a gym, I highly recommend Crunch Fitness.

Source: Google

★ 5

Cortez is the Best! I hired him as my personal trainer and I’ve been impressed with his level of knowledge and helping me to reach my goals. Thanks Cortez!

Source: Google

★ 5

Celia was very informative and helpful

Cortez is an inspiration he has been an amazing trainer, with a great love for what he does. He truly wants everyone to succeed and work hard

Source: Google

★ 5

“
Love the community of this gym and the trainers. I’ve been working with Cortez for a couple of weeks now and I have honestly learned so much from him. He goes far beyond just lifting weights, but really takes his time to get to know his clients and curtail their workouts that works best for them and helps reach their specific goals. I’ve never thought of the workouts he has had me do! Seriously one of the greatest!

Source: Google

★ 5

Cortez is an AWESOME trainer. He is always engaged, professional, and sincerely concerned with his clients growth both in confidence and strength. He is always asking how “we feel” when he changes routines and genuinely cares.

Source: Google

★ 5

All I have to say is Cortez is an absolute beast. Being able to compete while training others at a high level is incredible. Not just having the knowledge but looking the part as well says a lot. Keep at it and I enjoy the sessions. YEAAAAAAH BUDDYYYY

Source: Google

★ 3

Ava was awesome with great energy. Was definitely a better crunch than most, lots of equipment but mid lighting. Bathrooms could use some better cleaning though.

Source: Google

★ 4

One of the better Crunch’s I’ve been to. Ava was super helpful and had great energy!

Source: Google

★ 5

Source: Google

★ 5

Great place to lift weights and attend HIIT and spin classes! The instructors are very informative, motivating, and helpful! Love this place-it’s MY HAPPY PLACE!! 😂

Source: Google

★ 5

Reasonable prices. Friendly trainers. Fun and energetic group workouts. Clean.

Source: Google

★ 5

Ava was such a huge help! She gave us the best tour without any pressure at all to purchase a membership. Her personality and the overall atmosphere and amenities was a no brainer! Can’t wait to train/workout here!

Source: Google

★ 5

Ava is great

Source: Google

★ 5

I had a young lady up front by the name of Ava help me with creating a membership, she made it very fast, easy and had wonderful communication along with customer service. I will be coming back.

Source: Google

★ 5

I honestly was having a terrible day before I came here this afternoon. I was thinking about cancelling my membership because of financial issues. However when I got to the front desk, Ava smiled at me and asked how I was doing. I felt seen, heard, and cared for. She was so empathetic and professional and it turned around my day. Ava, if you’re reading this, thank you.

Source: Google

★ 5

The staff and members are so nice! I love this gym

Source: Google

★ 5

Perfect 👌 love this place!

Source: Google

★ 3

The hours suck, and only one smith machine in the gym but it’s clean and a good atmosphere and nice equipment.

Source: Google

★ 5

Laniya has been wonderful to work with very knowlegeble and I am confident I can meet my goals working with her Again, Laniya was an excellent trainer.....CRUNCH advertises NO CONTRACTS NOT TRUE I HAD TO CANCEL MY DAUGHTERS MEMBERSHIP DO TO PERSONAL REASONS I WAS TOLD I NEEDED TO PERSONALLY COME INTO GYM TO CANCEL SINCE THE MEMBERSHIP WAS UNDER MY BANKING INFO<<<>> THE GYM
IS OVER CROWDED <<>>>>SAUNA WORKING HERE AN THERE NOT AT ALL LIKE IT WAS ADVERTISED ..PLANET FITNESS ADVERTISES NO CONTRACT AND HONORS THAT YOU GO IN AND CANCEL ,,,IT WAS NEVER MENTION WHEN SIGNING UP AT CRUNCH YOU HAD TO GIVE DAY 30 DAYs TO CANCEL.....VERY DISAPPOINTED ......WILL MAKE SURE THIS INFORMATION IS KNOWN...NOTE: THE FRONT DESK IS VERY INCOMPETENT