★ 1

I had a very disappointing experience with this location. I called to upgrade my membership so I could access multiple gyms, but the staff member I spoke with was incredibly rude and even hung up on me. To make matters worse, the upgrade was never processed correctly.

When I went to the Raleigh location for help, their staff told me they couldn’t fix the issue because the Matthews location had blocked them. They advised me to contact Matthews directly, but after my previous interaction, I felt uncomfortable doing so.

Overall, the lack of professionalism and the inconvenience this caused were extremely frustrating. I hope management addresses this so other members don’t go through the same experience.

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★ 5

I’ve been at Crunch for over a year now. The trainers are knowledgeable and kind. There are plenty of machines and opportunities for classes and individual instruction. I’m 63 and in great shape! I feel stronger than ever!

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★ 5

Great gym!!!! I’m all about it! Great equipment and great people!!

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★ 5

I so happy in here and my body is so grateful to be in here

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★ 5

So glad that I finally joined Crunch instead of coming in as a guest here and there! Slatter was so welcoming and awesome with the membership process for me as well as my best friend that joined too. Staff is great, facility is clean, members are friendly, layout is perfect, they have plenty of free weights and any machine you could ask for. 10/10 highly recommend!!!

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★ 5

I had a great experience joining Matthew Crunch Gym for the first time! Anthony Wong, the manager, was incredibly friendly and helpful. He took the time to give me a full tour of the gym, explained everything clearly, and made me feel very comfortable as a new member. His professionalism and kindness really stood out. Highly recommend this gym and especially appreciate Anthony’s support!💚

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★ 5

I am a Crunch instructor and just love this gym so much. The compression massage chairs make my day. Can't find anything like this at other gyms. Friendly staff, great classes & top notch amenities!!!

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★ 5

I am new to Crunch Fitness and have been working with my trainer named Luis Camargo. Luis is very friendly and knowledgeable since he is a professional bodybuilder and coach. Luis will tailor a program to fit your body to get you the desired results. He will also push you and encourage you along the way when you need it as well as giving you dietary suggestions and plans to help you with your goals. I have really enjoyed working with Luis and would highly recommend him.

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★ 5

Luis camargo and the rest of the staff are great and the facilities are clean and complete!!

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★ 5

Anthony is the best

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★ 5

Dillon is the man! This place is the best. Would recommend to anyone!!

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★ 5

Great place to go to clean And all I know is I get busy sign up today

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★ 5

This location is great! It's very clean, well-laid out, and everything seems to be working perfectly. While the parking lot layout isn't ideal, it's certainly manageable. It's surprisingly nice and well-maintained, especially considering its proximity to Independence.

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★ 5

I’ve had an awesome experience at Crunch Fitness! The gym has a huge variety of equipment, everything is well-maintained, and I never have trouble finding what I need for my workouts. The entire gym is extremely clean—machines, floors, and locker rooms are always spotless, which makes a big difference. The staff is super friendly and helpful, especially Ryan, who always goes out of his way to answer questions and make the gym feel welcoming. Overall, it’s a great place to train and I highly recommend it!

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★ 5

Best gym I’ve been to by far, staff is super nice and it’s a well rounded gym, if you want to make progress come here.

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★ 5

gym is super clean. ryan and daijah are awesome

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★ 5

The GM (Xander G) is simply amazing and very helpful! Good people and personalities really does speak volumes! Very attentive!

- C. Stevenson

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★ 5

Ryan is amazing!!!

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★ 5

Love this gym, Ryan’s the best!

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★ 5

goated

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★ 5

Great gym. Cleanest Crunch I’ve been to and the staff is very knowledgeable.

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★ 5

!!! Best gym

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★ 5

Hayley and Anthony are absolutely amazing!!! The whole team is super welcoming upon every angry, and they helped me feel so much more comfortable in the gym. I appreciate them so much 🫶🏼

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★ 5

Love the equipment here’s. lol brand new. Ask for slater when you come in!

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★ 5

Crunch is the best! Ask for Slater

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★ 5

Crunch Fitness in Matthews has become one of my favorite gyms thanks to its wide range of workout options, from weights and machines to energetic group classes. The staff is consistently friendly and supportive, creating an encouraging environment for every fitness level.

A special mention goes to Anthony, whose warm smile and welcoming attitude make each visit feel like you’re joining family. His positivity sets the tone for the whole gym.

Overall, Crunch Fitness in Matthews is an excellent, uplifting place to work out.

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★ 5

Best gym in all of charlotte ask for slater he will get you in for a real good price!!

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★ 5

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★ 5

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★ 5

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★ 5

Slater at the front desk is the men 💯💯

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★ 5

Great gym🔥🔥

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★ 5

The front desk guy is rad! Ask for Slater!

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★ 5

Came to workout first time free and loved this gym. Dillion showed me around and told me about all the levels, classes, etc.. cool dude! They have so much equipment it’s insane. Didn’t wait one time for a machine. 5 stars all day baby! Let’s get it! 💪🏼

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★ 5

so clean and the front desk team is amazing! Slater is always helpful :) 10/10

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★ 5

Anthony is great

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★ 5

Best gym soater
Staff and the location are the best
They even let me barrow a charger !!

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★ 5

The massage chairs are awesome! Staff is always welcoming.

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★ 5

I threw my back out and worked with Jacob to get it right. He works wonders 10/10

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★ 5

Slater and Anthony are the undeniable goats. Also honorable mention to my boy Xavier. This gym may be commercial, but the employees are always super nice and helpful. The equipment is very nice considering it's a commercial gym, and I always have more than enough options for my workouts. I hope that we get another hacksquat tho 🙏🏼🙏🏼. I am so happy to call this gym home.

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★ 5

I love this place! The staff is super helpful and I learned a lot during my Kickoff coaching session!

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★ 5

This place is awesome and one of the nicest gym in matthews! Ask for Slater

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★ 5

Matthews treats me better

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★ 5

Amazing atmosphere! The GM Xander is super helpful and the staff is beyond kind

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★ 3

Need to get their leaks fixed. Can be having slip hazards around heavy stuff. Overall great atmosphere and lots of different options for workours, but just needs to fix the roof. Also keep the wipes replenished.

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★ 3

Need a roof repair
Rain drop on the equipment while working out

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★ 5

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★ 5

Gregg is cool the best!

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★ 1

0 stars. Not only is the gym always dirty, constantly out of wipes for cleaning equipment between use and not opening on time, they don’t protect their members. I was harassed, stalked and assaulted inside the gym, I reported it and the HR/legal team did nothing to protect me. I filed a police report. Right after I asked the gym for the video footage, the gym refused to call me and terminated my membership. They allowed the members who assaulted me to continue their membership and harass others.

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★ 5

I’ve been going here for a good two years with the same trainer Nick, He has since left and Stephanie has stepped in and helped me stay on track and has been very consistent and enjoyable so far.

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★ 5

Hi I just wanted to give a 5 star review to the desk literally everytime I come in he always charges my phone he is very polite front desk agent helping guests according providing the needs of all of us gym rats. Because we all need are phones to work out to blast out are music.

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★ 5

Gym staff is great, facility is clean

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★ 5

Excellent

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★ 5

I’ve been a member of this gym for about two years now and I’ve really enjoyed it. I participate in the group classes three times a week and also have training sessions with Kiara, who’s been amazing during my weight loss journey!

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★ 5

I have enjoyed going to this gym since I started 3 months ago and Kiara is an amazing trainer!

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★ 5

I highly recommend Crunch fitness in Matthews. Staff is very pleasant and welcoming each time we come in the door. Everyone is always smiling, giving high fives or fist bumps and genuinely glad to see you make the effort to get healthy. I have to give a special shout out to my trainer, Stephanie Juarez Murguia. She puts up with my complaining, while always encouraging me to push harder so that I can get the full value out of my time with her. At my first check-in I could see the difference in my measurements and on the scale proving this is time and money well spent. Thank you to all staff and especially to Stephanie💗

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★ 5

Crunch is the best!

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★ 5

my fav gym, steph and daijah the best !! 😊

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★ 5

Tyler is the man

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★ 5

Highly Recommend Crunch Fitness & Trainer Stephanie Juarez Murguria

Joining Crunch Fitness has been one of the best decisions I’ve made for my health and well-being. The gym is always clean, well-equipped, and welcoming, with a great variety of machines, free weights, and functional training areas to support all fitness levels.

What’s truly made the difference for me, though, is working with my trainer, Stephanie Juarez Murguria. She’s incredibly knowledgeable, professional, and genuinely passionate about helping me reach my goals. Whether I’m focusing on weight loss, strength training, or just staying active, Stephanie customizes every session to my needs and pushes me just enough to keep me progressing.

I especially appreciate how she takes the time to explain proper form, offer nutritional guidance, and stay encouraging—even on tough days. Her positive energy is contagious and keeps me motivated every step of the way.

If you’re looking for a gym that cares about your progress—and a trainer who truly knows her stuff—I can’t recommend Crunch Fitness and Stephanie Juarez Murguria enough.

Absolutely worth every penny!

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★ 5

Have terrific sessions every week with trainer Stephanie Juarez, and I'm seeing results consistently! Great workout space at this location, too, always high energy!

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★ 5

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★ 5

Before coming to Crunch I had never set foot in a gym; I was nervous but ready to start my fitness journey. I went with their private trainer route since I had no idea what I was doing and have made so much progress with my trainer (Kiara). Even when I attend the gym outside of trainer sessions people are just the right amount of friendly--helpful if you need it but otherwise in their own zone. .Not only am I more confident in the gym but I see an improvement in my daily life.

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★ 5

I have always loved going to Crunch Matthews. Great staff, and amenities. The classes are awesome too.

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★ 5

I’ve been working out at Crunch Fitness in Matthews for a few months now, and I can honestly say it’s one of the best decisions I’ve made for my mental health and fitness journey. The facility is always clean, well-equipped, and welcoming - but what sets it apart is the amazing team, especially my trainer, Stephanie.
She is absolutely phenomenal, knowledgeable, motivating, and is genuinely invested in helping me to reach my goals. Highly recommend her to anyone serious about leveling up their fitness journey!

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★ 5

My trainer (Kiara) is the best motivator and very dedicated to her clients,

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★ 5

I really like Crunch Fitness. The vibe here is upbeat and welcoming, you don’t feel judged no matter what level you’re at. The gym is clean, the music’s good, and there’s plenty of equipment so I don’t have to wait long, even when it’s kind of busy. Also staffs are really friendly and always there to help you out.

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★ 5

My fav crunch location out of the others in Charlotte!! Also my trainer Kiara is amazing I’ve been seeing a lot of progress

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★ 5

I just started recently, but the equipment is really good and all the employees are so sweet! Stephanie has been especially helpful with getting used to working out consistently 💪💪

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★ 5

Crunch is a great gym. It has everything you need for your fitness goals and my trainer ROCKS.

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★ 5

Staff is very friendly and the gym has much to offer! Love it here

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★ 5

Stephanie is a great trainer!! I was never on top of going to the gym until recently and she has made it so fun for me & she pushes you to do your best! She doesn't make the sessions just about working out, she takes the time to ask you how your day went and how was work and cares about you. I have definitely noticed results since joining crunch and I am very satisfied with the club and the employees. 10/10 recommend!!!

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★ 5

Just started going to the gym the end of July and wanted a trainer so I could have an actual exercise plan. I started working with my trainer Stephanie Juarez Murguria end of August and immediately started noticing a different within a month. She is extremely motivating and challenges me to go harder. She also explains the science behind the exercises so I understand the muscle its targeting. Great energy and im excited for every session! Prior going to the gym felt like a chore but I actually look forward to a great workout with Stephanie!

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★ 5

Crunch Matthews is a great place to get a good place to work out. It’s very clean and great environment. They even have trainers to help out, Stephanie is a really great trainer and will definitely make a sweat!! lol plus she’s great at help out with nutrition too.

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★ 5

This gym has great staff and always comes in clutch for us.

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★ 5

don’t come here.

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★ 5

Anthony is one of the great managers here at Crunch Fitness, Anthony’s always willing to help in anyway plus he has a great sense of humor, always smiling always uplifting great thing to have at the Fitness club. We appreciate him and all that he brings to crunch Fitness. Great person !!

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★ 5

Xander at the front is super helpful! Great environment and space go train in.

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★ 5

Anthony good guy very helpful check them out

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★ 5

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★ 1

The only way to cancel a membership is to go in person or send a physical piece of mail, which they will claim they don’t receive. The GM is completely useless and is in meetings all day(are you in there discussing the latest in dumbbell technology or what? What could you possibly have meetings that often for when running a gym?)

The gym itself has some great machines. Besides that, it is routinely over crowded, dirty(specifically locker rooms and workout areas around bags and turf), and basic things like yoga mats either don’t exist or are completely trashed. The music is constantly blasting even though 99% of people are wearing headphones.

For a chain gym, it is decent. But with the horrid cancellation process and general lack of any sort of customer support, it gets 1 star.

Edit: I read other 1 star reviews after posting this and see they use the meeting excuse with everyone. Complete scam. GM is in meetings to strategize for all the teenagers he has up there scanning people in I guess. Complete joke of a process, do not go here unless you want them to continue charging you long after you try to cancel. Btw, my bank refunded me every single additional charge. Nice work GM!!!

Source: Google

★ 1

Don’t sign up for Crunch Fitness. The fees and lack of empathy or customer service from staff is dangerous. When you make a complaint they have all been trained to say they are the manager, your contract and we can’t credit back your account.

After receiving late fees due to a card change and being out of town(which nearly doubled the monthly payment), I cancelled my membership and verified the last day I could use the gym. Lo and behold they charged my account again and when I called back weeks later they said you had access to the gym to the following month. Can’t credit you back even though they saw I hadn’t been in.

People learn from me and don’t give these people access to your credit/debit cards. They aren’t good stewards of business. Just another company feeing you to death, hoping you never come in and you don’t check your statements regularly.

BTW Crunch Fitness I had no intention to end my membership however your lack of empathy, customer service and professionalism lost you a customer who isn’t leaving the area for the foreseeable future.

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★ 5

Facility looks promising, hours look concerning. Traffic from the city to Matthews takes 30. If you have a 9-5, you’ll have just barely enough time to get there. I hope the hours change for those who like to get a morning session in. *** edit! Looks like the hours are extended since I initially made this comment. Well done!

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★ 1

Beware Bunch of liars ! They put out ads promoting 30 days free and then charge you five days in! Then they claim that you supposedly put in the wrong code when their system does it for you. On the agreement it says first month free but then due date is five days in so initially you only get five days free and then they charge you a bunch of liars.

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★ 5

I love Crunch fitness in Matthews. I highly recommend all instructors, but my best is Vlad. He is professional and motivated me every time.

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★ 5

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★ 5

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★ 5

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★ 5

Favorite gym in the area. They have a wide range of equipment, offer a ton of different classes. The gym is clean + the staff and trainers are all great! If you're setting up a membership or getting training advice- ask for Risha, she's the best!

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★ 5

Risha helped me at the front desk when needed

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★ 5

Please read this entire review as stars were given too prompt Crunch to respond.

Clean gym, good prices, nice staff and lots of equipment but class clarification and time need a little help.

I've gone twice now for mobility class and both times it didn't happen due to the class before just continuing though the mobility class time. I get its the same instructor but they're was no clear break between sessions that make it inviting for new class to begin and new people to come in. I will try again because I really want to go to this class but today was another disappointing day trying to do a mobility class that didn't take place at 945am as noted on the app.

Yoga class isn't true yoga is fitness yoga. The room is kept bright making the relaxing part of yoga difficult.

I have tried other classes but not all and have enjoyed them.

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★ 2

Deberían de considerar en colocar buenas máquinas para glúteos y cuádriceps no tienen suficiente, para la membresía, tienen mucho personal que solo las personas de la tercera edad necesitan, el gym tiene mal olor siempre y no por aseo porque siempre veo a la chica de limpieza haciendo el trabajo, es el área donde practican los funcionales, los baños de mujeres siempre asquerosos, no hay papel para limpiarse las manos. Estoy considerando cancelar la membresía, porque siento que necesita más máquinas modernas

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★ 5

An amazing gym with an absolutely amazing team!

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★ 1

Please get paper towels in the gym so I can blow my nose or dry off my face... I'll update this I'll immediately when I see something other than Clorox wipes to blow my nose... I don't want to walk to the bathroom every few minutes to get tissue paper.

Months later and no paper towels

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★ 5

Great experience! Very well stocked with all different types of equipment. I signed up after my very first visit.

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★ 2

Love Crunch but cancelling is a pain… you didn’t need a physical signature to take my money but you require a physical signature to cancel my membership… got it… used car sales mentality. Welcome to 2025… you’re stuck in 1990.

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★ 1

I was there for the first time today, bought a membership to go by myself and with a guest every time. At the entrance they asked my friend for an ID, which he didn't have with him, asked to do a favor, since it was our first time, in the end we go home for documents, and this is an hour of wasted time! Thanks to the staff for a great start to the training!

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★ 1

My sister attended this location for about 3-4 months before canceling her subscription due to moving. They had no problem canceling her membership but continuing to charge her. After submitting a refund request, they stopped responding in a timely manner and refused to communicate after telling her to text and email multiple separate accounts. It has been over 2 months at this point and it’s honestly ridiculous. When she calls and asks if a manager is available, the employees say yes, but after asking for her name the managers always seem to be “in a meeting.” This occurs even during the hours they provided to her that he would be available for. Just about $300 have been taken from her account and although they finally stopped charging her, they continue to hold onto that money after telling her she would have received it within a couple weeks of the initial request. After multiple phone calls and emails, she has receipts of everything and might be taking further legal action if nothing is returned.

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★ 5

Come look for Albert he’s the man !!!

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★ 1

When I signed up, I asked directly if I could downgrade my package anytime if I didn’t need it. I was told “yes, absolutely, just let us know.” What they failed to mention is that there’s a fee to do this. When I brought it up, the staff member (Slater) told me it was in my agreement and that I should have read it. Let’s be real . nobody reads pages of agreement for a gym membership, and that’s exactly why important details like fees should be communicated upfront when the question is asked. This feels misleading and unfair to customers.

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★ 5

Good facility with vast open place for members

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★ 2

Today I attended this Crunch for the first time! I’ll be moving soon and this is the one closest to my new address. When I walked in, I greeted the staff politely as I always do, but the people at the front desk were busy talking among themselves.
I had a free day pass, but the girl who helped me told me that those passes don’t work and that I had to pay $15 if I wanted to enter. I explained that I have a membership at University and that I wanted to see if this gym had the same amenities as that location, and since I had NEVER been here before and pay my membership every month, I assumed they would at least be kind enough to show me around or explain better why the passes they themselves give out as a gym didn’t apply in this case.
Still, I paid the $15, and when I went to pay, the person who charged me didn’t explain anything either and seemed to be chatting with their team, completely ignoring my request.
Once inside, there were at least 12 PTs sitting around a table doing nothing, joking with each other—which you would NEVER see at University, where if you have any problem or question, they immediately help you and are attentive to your needs.
As for cleanliness and machines: bathrooms were spotless, but one of the two rowing machines had a loose seat with no warning sign, which could be dangerous for a new member who doesn’t know it’s broken. The water dispenser only gives out hot water.
In terms of equipment, it has the basics and it doesn’t get too crowded between 5–7 pm. I’m leaving 2 stars because customer service MUST improve—being kind doesn’t cost a thing.

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★ 2

The inside is as hot on the inside as it is outside. I don’t think they believe in air, which is odd since the building was a movie theater.
The bathrooms look like they get cleaned every other day. ALWAYS HAVE SHORS OR SHOWER SHOES ON.
Most of this location’s clients do not believe reracking weights.
If the sanitizing wipes run out in the building, don’t expect anyone to do anything about it. That work is for the custodians only, according to front desk.
Crunch is great, but not at this location.

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★ 5

Awesome sauce

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★ 5

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★ 1

Unsanitary conditions. No hand soap in men’s locker room.

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★ 2

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★ 5

Seriously the best gym in the area. Crunch Matthews has it all: great workout classes, plenty of quality equipment, and truly phenomenal staff/instructors who make you feel welcome the moment you walk in. Huge shoutout to Royce and the rest of the check-in team! Y’all are the best!

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★ 5

It is so great. U won't regret to join them.

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★ 5

The team was extremely helpful in helping me get my account all set up! Albert was very nice and pleasant to deal with and helped me start my fitness journey!!!

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★ 5

Had a very great workout after Albert helped me figure out what was wrong with my guest pass. Had such good experience that I signed up for my own membership right after my workout.

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★ 5

Just started, way better than my home gym. Good community

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★ 4

Helpful staff. Really good machines. They will try and trick you with membership deals so be careful abt that.

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★ 5

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★ 5

Great place to work out been here for 3 years

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★ 5

Te amo Crunch!!!

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★ 1

I canceled my membership the day after I got it and they continue to charge me $78 and $116 every month. Every month I have to call the bank to get the credit. They take money from my credit card and from my bank account together with my wife. These are dishonest people. I called today and they told me that the membership has not been canceled yet. This is their way of getting money. They will not keep a single dollar of my money.

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★ 5

I love the Zumba classes. Yuliia and Laurel are awesome instructors!!

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★ 5

Great place!

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★ 5

Great gym!

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★ 5

When Lifetime closed, I stopped going. I didn’t like any of the other gyms. When Crunch opened, I gave it a chance and fell in love with the gym again. Hands down, my favorite place. Almost my home away from home at this point. Staff is friendly, equipment is top notch. Trainers are amazing. Albert is the bees knees and my trainer JP is 100000%. Highly recommend.

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★ 5

Awesome place to get pumped. Machines and weights are great but hydro massage tops it off! 💯💯

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★ 5

Though this location is a little further for me...
I prefer this location over Arboretum (which is closer). This clientele at this location seem to come in with purpose/handling business. I don't have to wait for long periods for equipment...
Unlike at Arboretum where groups of folks are hanging around socializing -vs- working out, taking up equipment for long periods of time.

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★ 5

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★ 5

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★ 5

Way better than any Canadian Crunch.

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★ 5

Royce was great! Very helpful.

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★ 4

I really like this gym! It has a wide range of equipment, the staff is super friendly, and they’re always putting on fun events and challenges. The space is usually clean, stocked with wipes, and the weights are always in the right place.

My only complaints are that some of the popular machines seem to break down pretty often, and it would be great if they added more Smith machines. The biggest issue for me is the lack of mats. I understand they can get torn up, but other gyms solve this by having members check them out with their ID at the front desk. That way people are more likely to take care of them.

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★ 5

This gym is very open and the operations manager Daijah was very helpful.

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★ 5

This place is awesome! Daijah did a great job giving the tour and helping me and my brother out!

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★ 3

It’s a good gym but it’s missing a essential part of what makes a good gym. Core workout equipment, in this entire gym there is a single core machine, there’s no mats, not even a sit-up foot holder. Apart from that a pretty solid gym

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★ 5

Place was very clean and organized! Staff was friendly and helpful

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★ 5

This place is clean, well organized, and brings a lot to the table for a competitive price!

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★ 5

Royce was amazing at showing me around and helping me sign up !

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★ 5

Royce did a great job getting us signed up and was super friendly

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★ 5

Nice facility. Everyone is very helpful.

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★ 5

10/10 Royce was amazingg

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★ 5

Great gym! Please join!

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★ 5

My friend Royce was very kind and is very cheerful, I recommend them, and the gym is crazy, it's very nice

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★ 5

Honestly, I love it. Guys, nobody is watching you in the gym. Fr. I am a heavy person and I feel good working out at Crunch. Classes are fire fire fireeeee 🔥🔥🔥. Pilates, Zumba, heavy puncher and any other guided class, keep you motivated. The trainers are super nice and would help you use the machines, nobody is professional the first time. So, take it easy and enjoy your training.

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★ 1

They’ll charge you $30 for a late fee even if it was 2 days difference 😂 pathetic place that just want your money👍🏽

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★ 5

Love the gym ! Staff is very kind and welcoming, the gym itself is pretty clean. Has amazing trainers.

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★ 5

Pumped to join!

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★ 5

Great facility and very nice staff, specifically Royce!

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★ 5

The roof leaks but it’s the most well kept crunch in Charlotte and the staff are so friendly!

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★ 5

5-Stars for the Personal Trainers at Crunch. I've been working with Emory for over a year now and he's helped me transform my entire body. Not just getting bigger, but getting stronger, more flexible, and seeing good results. My wife and I both work out with Emory and have been very pleased.

For facilities, these could use some attention. Cleaning towels are hard to find and often empty. Music is often super loud and obnoxious (who wants to listen to a Kenny G. Workout Remix at a loud volume when everyone else has headphones in?). Systems could use a little refresh and updating, as well as cleaning. Other than that, we like working out here.

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★ 5

Great gym!!! Has everything

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★ 5

Great gym for beginner and advanced lifters. I was initially very disappointed with the personal training experience, after being switched to multiple trainers. After speaking to the manager, they were quick to give me a better price that fit my budget and pair me with a new trainer, Emory Cloero. His attention to detail was a night-and-day difference from my first experience. Thanks to his workout plans, I have seen improvements in my form, muscle imbalances, and a massive jump in my strength.

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★ 5

Great gym !

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★ 5

The team is great! They always get things cleaned up for fixed right away!!

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★ 5

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★ 5

The atmosphere is great!!

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★ 5

Great place For Sure !!!!

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★ 5

Great gym awesome place

Source: Google

★ 5

Source: Google

★ 5

Great place, food team!!

Source: Google

★ 1

Management sucks. Machines will be broken for weeks at a time. Constantly busy- no matter the time of day. Air flow is non existent and they don’t seem to care about inappropriate behavior from patrons.

Source: Google

★ 5

Source: Google

★ 5

I LOVE THIS GYM! so happy i made the change

Source: Google

★ 5

Love it here!!!

Source: Google

★ 1

una mierda de gym comense a ir por razones un día no me dejaron entrar con mi hijo muy desagradable en momento al momento cancele mi polisa del gym

Source: Google

★ 5

Crunch is a super awesome and welcoming gym. There’s truly something for everyone!

Source: Google

★ 5

Best spot so far Jackson has been the goat at showing me everything and answering all my questions

Source: Google

★ 5

Jackson was super helpful, facility is clean and spread out nicely. Excited to get started!

Source: Google

★ 5

Great staff and clean facilities, excited to continue my fitness journey here

Source: Google

★ 5

Fantastic customer service! Jackson rocks!

Source: Google

★ 5

Great gym! Has a great variety of equipment, training staff, and the GM Greg G, is awesome. When they first opened I asked him to get the property manager to fix the handicap spots, as I’m in a wheelchair. He got them fixed asap!

Source: Google

★ 5

Great gym

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★ 5

Great gym and great staff !

Source: Google

★ 5

Honestly the best gym! I come here every day even on my rest days! Honestly it’s like a home, park, dojo, vibe, & lowkey life me… I’ll likely be back again tomorrow for sure

Source: Google

★ 5

Very nice people , i love Daijah customer service!!!

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★ 5

3rd day on this Location, great service, great employees and environment is very friendly!

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★ 5

Best gym in CLT

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★ 5

Really Clean and Mike is always friendly and helpful.

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★ 5

Awesome environment ! Come to crunch !

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★ 5

Incredible staff, all of them have great energy and create an amazing atmosphere. Albert got me setup quickly and was great from the start.

Source: Google

★ 2

The billing is very inconsistent you never know how much you’re going to be charged and when. Sign up for $10 a month and not only was i charged to cancel my membership but i was charged $18. There is no $18 membership plan great gym poor billing

Source: Google

★ 5

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★ 5

Meg is THE BEST! I love every class she teaches here :)

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★ 5

Source: Google

★ 5

Great gym, friendly staff and good machines.

Source: Google

★ 5

Source: Google

★ 5

The experience was awesome! The staff was very welcoming the gym is very spacious and lots of equipment and classes to take throughout the week! Highly recommend.

Source: Google

★ 5

my boy, Albert.. BEST WORKER ARE CRUNCH GYM!!

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★ 5

Albert was great and super friendly

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★ 5

This gym is amazing friendly staff and equipment is so clean.

Source: Google

★ 5

Meg’s classes are the perfect balance of fun but struggle! She pushes us out of our comfort zone but keeps us coming back :)

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★ 5

Ride class with Meg is always a fun class to take that will challenge you in every way you need!

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★ 5

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★ 5

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★ 5

Love Crunch Matthews!! The classes are challenging and great! I think Meg is the best! You can’t have a bad work out in her classes!

Source: Google

★ 5

Meg is the BEST instructor at Crunch! I ONLY attend classes she teaches in Mstthews. She is energetic, passionate, and is all about health and wellness. If you have NEVER taken a cycle class, you need to try the Ride, instructor Meg M. Thanks Crunch for employing a Group Fitness instructors that Inspires, Motivates and Encourages individuals to reach their fitness goals!

Source: Google

★ 5

I luv luv Susan's, class,she is amazing with a great amount of energy which she rubs onto us, she is just great, 'big up Susan'

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★ 5

This class gets me moving in the morning. The instructor is good

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★ 5

The Thursday barbel 45 class is great!

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★ 5

The gym is very encouraging and friendly!! I enjoy the sauna, definitely my favorite part! I’ve been taking my gym experience more seriously and this gym has made my experience much better. They also have free classes that are included in their membership!!! 10/10

Source: Google

★ 5

Best gym ever such a great environment

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★ 5

I come here all the time!! 5 ⭐️

Source: Google

★ 5

Love love love this class! Susan G is such an awesome instructor! Initially wanted to quit cycling class because the first class was intense but the instructor’s warm and bubbly personality kept me coming back and now I love cycling! 10/10 will recommend!

Source: Google

★ 5

Susan G is a great instructor! I go almost every Monday! I always have a great time! She pushes you to push your limits in a good way but doesnt make you feel overwhelmed. I will forever do this class as long as Susan is the instructor she is great!

Source: Google