★ 5

The best gym ever

Source: Google

★ 1

Nightmare- no one at the gym is able to do anything to fix errors in payments. you will be charged the wrong amount and unable to cancel due to then using a 3rd party payment system and absolutely no one at the gym being able to do anything to fix any issues in the system. You'll be just be told over and over "Hey yeah man I totally get your frustration" like some bad Andy Elliot sales bro acid trip. Seriously consider before signing up if you want to deal with headaches.

Source: Google

★ 5

I joined Fit4Life in October after my son told me about their new equipment and invited me to workout. The gym is now available 24 hours.
The staff and gym members are really nice. It’s a great place for a workout.

Source: Google

★ 2

Please get your door fixed. Theirs is no point in being advertising 24/7 if the door is broken every week and we cannot get in.

Overall I love the changes the new owners have done with the place

Source: Google

★ 3

Great updates; however, this morning was the second time since installed that the door lock mechanism malfunctioned and wouldn't allow anyone to card in.

*Edit: The door malfunctioned again this morning.

Source: Google

★ 1

For the third time now I am unable to get into the gym with 24 hour access. Upon arrival today several other people were outside attempting to scan in and unable to get in.
I arrived a the gym at approximately 5 am and needed to leave for a work trip by 6 am. Instead I will not be working out today and wasted a 15 minute drive in.
I try to not be the person to leave bad reviews as I do think improvements were made to the equipment and space however in order to use the equipment I do need access to it. It’s one thing if this was just a one time thing however this has been 3 times for me and the second in the last 10 days. Very disappointed.

Source: Google

★ 1

Once again the door won't open, leaving a crowd outside shivering. Despite many emails (and not a single reply) the gym management hasn't fixed this problem. They installed the door in September!

Source: Google

★ 5

Fit4Life Fitness in Durham has been a game-changer for me. The energy in this gym is unmatched—motivating, positive, and community-driven. The facility is always clean, the equipment is well-maintained, and there’s a great mix of machines and free weights for every level of training.

The staff goes above and beyond to make everyone feel welcome. Trainers genuinely care about your progress and are always available to offer guidance or encouragement. You can tell they’re passionate about helping people reach their goals, whether it’s weight loss, strength training, or overall wellness.

What I love most is the atmosphere—no judgment, just good vibes and people pushing each other to improve. The 24/7 access is perfect for busy schedules, and the membership options are very reasonable for the quality you get.

If you’re in the Durham area and looking for a gym that actually feels like a community, Fit4Life Fitness is the spot. You’ll leave every workout feeling stronger, motivated, and supported.

Source: Google

★ 5

The renovations are amazing! Great staff and Christian rocks!

Source: Google

★ 5

Source: Google

★ 5

I have been attending this gym for a few weeks and it’s great. It’s extremely clean with new equipment and very friendly staff!

Source: Google

★ 5

Great gym with great people.

Source: Google

★ 5

Great! New equipment. Management seems really responsive.

Source: Google

★ 1

The steam room sucks the sauna is ok

Source: Google

★ 4

Update: I have really enjoyed being able to lift late at night due to the extended hours. Because of that, I've updated the rating to 4/5.
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I have had a very poor experience during the transition between Fuel Fitness and Fit4Life. First of all, my app is not working so I cannot access the gym at all. Second, I've called and visited multiple times during staffed hours and no one was available. Next, I noticed three separate charges to my account that I did not authorize. Lastly, they charged a non-negotiable one time fee for preexisting members.

Source: Google

★ 1

I really loved Fuel Fitness and found the staff and trainers to be knowledgeable, friendly, and helpful.

That said, I have been trying to cancel my membership since the transition to Fit4Life since September and have in writing via email my request to cancel (not to mention multiple phone calls and in person visits) where I am told different information each time of what I need to do, when in my contract from Fuel, I was told to give 30 days notice in writing. I also never signed any paperwork with Fit4Life, nor did I agree to continue or switch my membership.

I have spent HOURS just trying to cancel a membership for a gym I can no longer attend due to moving.

I was told I also would continue to be charged for yet another month when I called again a 6th time yesterday to try to verify that my account had been canceled, and for some reason my request to cancel my membership is not being honored and I am told to give 30 days notice again— all when I have in writing from September the original request that has gotten ignored. It’s beyond disappointing, frustrating, and not to mention illegal.

I can understand confusion when a company switches or is acquired, but to get the runaround for 2 months is unacceptable.

Source: Google

★ 5

Source: Google

★ 5

One of my favorite brands. They selection of equipment indicates that they get it. This club has an amazing quantity of higher end machines. Very comfortable club with Great flow

Source: Google

★ 5

New owners are doing a great job. All new equipment, expanded hours.

Source: Google

★ 5

Absolutely amazing equipment! And the staff is so friendly!

Source: Google

★ 5

I love working out at this gym! It's always fun to bring my partner in and play basketball after a workout.
Shoutout to my trainer, I met all the goals I set for myself 😊

Source: Google

★ 5

Awesome Gym!!! Very clean and lots of new equipment!! Staff is amazing!!! Get your membership today!!!

Source: Google

★ 5

New ownership has really improved the place

Source: Google

★ 5

Can’t beat that new gym smell! Great staff, great equipment, perfect experience!

Source: Google

★ 5

The new renovation from Fit4Life changed it into a whole new gym! I love it now!

Source: Google

★ 5

10/10 recommend! Brand new equipment throughout the gym with a wide variety to fit my needs. Q was awesome and made the process extremely easy!

Source: Google

★ 5

Hands down the BEST GYM IN NC!! Great equipment, clean gym and great staff!

Source: Google

★ 5

Man this facility is amazing! They have everything I could need for my health and wellness. 10/10 reccomend!

Source: Google

★ 5

Couldn’t be more happier! The staff is friendly, they explain everything, I have everything in my email if I need refresher. And Q was absolutely incredible and professional!

Source: Google

★ 5

Incredible facility and staffing! If you’re looking for top notch gym with high end equipment this is the spot!

Source: Google

★ 5

Absolutely loving this place! Fit4Life Health Clubs recently took over this location and gave it an incredible upgrade — all brand-new equipment, tons of amenities, and 24/7 access. Such a game changer!

Source: Google

★ 5

Since fit4life has taken over the location, it looks SPECTACULAR!! Love the staff and environment

Source: Google

★ 5

Source: Google

★ 5

Absolutely beautiful club, the changes that were made when Fit 4 Life took over are unbelievable! All the equipment is brand new!!

Source: Google

★ 3

Conversion from Fuel Fitness is chaotic. Former employees not aware of how to transfer folks to the new company and were frustrated. They were kind, just uninformed. We get an email that we can come in and anyone can help us convert. Unfortunately, that statement was not true. I went in an the folks working at that time were unaware of how to transfer. They were kind, just uninformed. Today I was pleasantly surprised when there was a person present for those of us who work out early who was well informed, answered questions and got things transferred. Because I had a special situation that involves adding on people since the plan I had no longer exists I was told to come back to add people. It was explained what needed to be done and it seemed to be pretty simple. Again, a very pleasant conversation with someone who was mostly informed. Then I meet the part owner/general manager who already seemed to be overwhelmed and defensive. I began to explain what I needed and shared what I had been told by other employees and he states that I was told the wrong information and wanted to know who I spoke with. He then proceeds to accuse me of being defensive and confrontational for no reason and not allowing him to speak. Look, I get it that perhaps the transition was not like it was for other clubs, however, I'm a client at this club and there is chaos. My first impression of the new owners should not be someone who is automatically defensive and confrontational. What happened to "I understand how confusing things can be, how may I make this easier for you?" You don't put the blame on the other company even if it is their fault. Clients don't care whose fault it is, we just need to be treated with respect and empathy. I didnt get that from the general manager. Not sure if I will keep my membership or not; if I don't ever have to deal with that general manager again, maybe.

Update: I'm staying only because of the local staff. Christina is amazing!

Source: Google

★ 5

I've been attending this gym for a few months and have had the great pleasure of working with Alex, Zac and Jordan in the personal training program. They are skilled and attentive trainers, and I recommend anyone reach out to them if interested in training. Shout-out to John who does a wonderful job maintaining the equipment and facilities.

Source: Google

★ 5

Might be the best equipped gym in town after the renovations

Source: Google

★ 5

Seems like new ownership (as of September 2025, Fit4Life) have really committed to rejuvenating the whole experience here including equipment, layout, and color palette. I was generally satisfied before but I hope the honeymoon phase lasts a good long time and maintains commitment to serving the people a great gym experience.

Source: Google

★ 5

The new ownership is a GAME CHANGER. Fit 4 life gyms are the best! Clean well maintained equipment and good customer service.

Source: Google

★ 1

UPDATE
9-6-25 Fuel Fitness was sold to yet another company who has appeared to finally purchase new equipment but had to close the gym for 4 days. Members were sent an email Thursday evening, informing us that the gym will be closed until Tuesday, with no mention of prorating our membership for the month of September. This is the first time hearing that the gym was sold. I don't understand why communication with their community seems to be such a struggle. Not sure if the new owners are aware of the diversity of members who frequent the gym but sure looked like a lot of weight machines. My two year membership ends soon. I should have enough time to see what the new owners are like before making a final decision.
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Was a member of the old gym and will not be renewing again. It does not seem to be a business that is being taken care of. I am paying double the price than I did when it was Fitness World, using the same old machines. People rest on all the weight machines which hinders completing your workout in a timely fashion. Personal trainers talk so loudly they interrupt my workout even with headsets up. There continues to be a lack of AC or ventilation, especially as we move into the warmer months.Paying a yearly membership on top of a monthly fee is wrong when they do so little to keep the facility up. And the fee keeps climbing up.

Source: Google

★ 1

The equipment is 20 years old nd in pretty bad shape. I must say that I joined for the senior fitness class which is now only given at 10:30, they droped one class. If you want to take another class, you have to up your membership and pay more. I never thought I would say this but...planet fitness is a far better choice.

Source: Google

★ 2

I do not recommend this gym. I have been on a membership with this gym for a year and two months. The way they communicated with me is not “I’m here to help you achieve your health goal,” but rather “I’m just doing things following the rules in the contract you signed.” This is not the kind of customer-business relationship I look for. BTW: facilities are old and no pool. The two stars are for some experience instructors, or I would do one star.

Source: Google

★ 1

Policies are not clear. Staff will tell you differing information and then add charges. It is difficult and costly to end membership, even after 1 year commitment has been fufilled. Yearly maintence fee is charged but equipment is not updated. Think twice before joining.

Source: Google

★ 1

Worst gym experience ever. I cannot bring my 8 year old to play basketball in the court when there was no one there. There was a policy said kid under 13 can only be in the kids room. If kids is not allowed to go to weight room I can understand. But basketball court ? My son is playing basketball since 6 I haven’t never heard any gym or basketball court (indoor or outdoor) has an age limitation. I was expressing the concerns with the team and would like those concern to be heard by management team. And I was told no and they only here re-enforce the policy. A commercial gym doesn’t want expand business or hear customers concern is such a disappointment.

Source: Google

★ 1

I’ve been a member at this gym for a little over a year now. The location is super convenient, and I’d be lying if I said there weren’t a few standout people here who make the place more enjoyable—Allison and the gentleman who cleans during the night shift (who, quite frankly, is friendlier and more helpful than some of the Helpdesk staff) they deserve the biggest raise. It's a shame that the friendliness doesn’t seem to be a consistent requirement for working the front desk, as some are either on their phones on calls while customers are waiting for their attention or casually working out while on shift. I suppose multitasking is in nowadays.
The monthly price ($52) is fair. However, for what you get, it’s starting to feel like you’re paying more for potential than actual quality. A few machines were recently reupholstered—which was nice—but considering how long they were left ripped and worn out, it felt a little overdue. Several machines are still broken, and cables are often unusable. Also, the AC was out for months, which was... fun during all summer.
One of the more frustrating aspects has been the inconsistency in communication. When I first signed up, I was told my membership wouldn’t auto-renew and that I’d need to come in and pay in person. Turns out, that wasn’t true. When I tried to cancel due to working and going to school full-time, I was still charged for the following month—even though I officially cancelled on April 3rd after couple calls trying to cancel. Apparently, there's a 30-day cancellation policy that no one mentioned until it was too late. So yes, I was still allowed to go in May... because I’m being charged for it. How thoughtful.
The website is also confusing. I joined partly because I believed this location had a pool (important to me while recovering from knee surgery). The site listed amenities for the entire chain, not this specific gym. I even asked about it on day one, having noticed the pool wasn’t on-site. Couple weeks later when I was assigned pool exercises I found out there was not pool and I brought up the misleading information, I had a very tense exchange with someone I believe was the manager (Chris?). Let’s just say it didn’t go well. He raised his voice at me while I was simply trying to clarify how the website was misleading, obviously, that day I was offer a 5 or 10$ discount for the next month, I do not remember the amount. Later, I found out I was being blamed for the misunderstanding due to a supposed language barrier (according to a friend who happened to be there that day near the desk). Not exactly the response I expected. I asked about downgrading my membership, but the fee to do that was more expensive than just staying locked in.
To be fair, a few great staff members truly improved parts of my experience. But between broken equipment, confusing policies, poor communication, and a management team that doesn’t seem open to feedback, I can’t justify more than one star.

Source: Google

★ 5

Just joined this gym a few months ago. From the start, Allison and Zach have been so welcoming and friendly. They have definitely made me feel comfortable coming into a new gym. All of staff/personal trainers are super nice and helpful. Alex is a great personal trainer, definitely keeps a client! Super nice, friendly, and is always willing to help anyone with their fitness journey!

Source: Google

★ 5

Great gym . Everything is working smooth like know on a butter . Good job top management . I hope O2 fitness learns a thing or two from you .

Source: Google

★ 1

I didn’t live out the term of this gym’s membership due to the number of equipment and machines that cycled through out of order signs. The equipment in use was rusty, old and outdated. The spray bottles and paper towels were limited, empty or unavailable. Wiping down equipment after use didn’t seem to be a common practice. The one yoga class I attended started late and I was adjusted in every pose. The instructor laughed about how nit picky he was and tested my skill level in a patronizing way.

Source: Google

★ 1

This gym does not upkeep the property. The equipment is always broken and outdated.They don’t have heat, hence the reason why I haven’t been since the end of January. Do not waste your time on this gym. You will be freezing cold in the winter and hot in the summer! I want to get out of this contract! It’s not worth $50/month.

Source: Google

★ 1

This gym is the gold standard for an overpriced garbage dump of a facility. The fact they charge as much as they do for 50 year old broken equipment to use is robbery. Oh yeah, I'm sure in the reply from Fuel that everything is fixed now. Great, so all the time prior you guy were cool with ripping people off. Current and previous members should get a refund of sorts. The gym does not uphold their end of your user agreement and I believe this could be a mass tort suit.

Source: Google

★ 5

Convenient hours, friendly staff, and decent array of gym equipment. Have really enjoyed personal training with Allison! Her programming is well thought out with a focus on good technique and sustainable progress. I never feel bored as she incorporates a variety of different exercises in each workout.

Source: Google

★ 1

Beware….I canceled my membership in Early December…I was still charged the annual membership fee for the entire next year. The reason for cancelling was the equipment was dirty and broken down dingy lighting and didn’t trust the cleanliness of the dressing/wet areas.

Source: Google

★ 5

Source: Google

★ 3

Updated review:
Gym has started replacing worn vinyl on benches! Sauna was broken for over a month, but it is now repaired. All new paper towels and soap dispensers across the gym. I'm raising my review to 3 stars and will update if I see progress or regression.
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Facility and equipment is okay, but it's poorly maintained. The bench in the men's sauna broke, was poorly repaired, and now is broken again. The steam room has been broken and out of service all week. The showers and shower curtains always have mildew. The vinyl on the benches and equipment is torn. It always smells a little funky. If everything was in good working order it would be a solid gym.

Source: Google

★ 1

I wish I had read a few of the one-star reviews before joining this gym. Unfortunately, they are all very true. The fact that they charge what they do monthly is simply ridiculous. The gym is filled with old and falling-apart Nautilus machines and broken machines that are constantly in need of maintenance. The paper towel dispensers never work. People don’t wipe down the machines because the spray bottles don’t work. 🤮 It’s like a gym in a homeless shelter. I’m not a fan of Planet Fitness, but they are about 100 times better for a fraction of the cost. I never thought I would find a gym that I hated so much.

Source: Google

★ 5

Josie is an awesome fitness instructor! 🤩🫶🏻 I have been going to her classes for over a year now and it is always a great workout! She has a positive and bright spirit at each class and is so encouraging!!! Right now she teaches the 5:30pm Monday Strength class and I love going!

Source: Google

★ 4

I go because it's close to home, and it WAS a well kept gym. But recently, lots of machines are broken and not fixed promptly. And the leather is cracking on most seats.
Update 12/17/24: This week, out of 13 treadmills, SEVEN are broken! And many other machines are broken too. I'm sad, because it used to be a nice gym. But it seems like the current owner is not invested in upkeep.
Update 12/23/24: Many of the machines were finally fixed this week! Waiting to see if this is the beginning of an improving trend....
Update 3/25/25: They've brought in treadmills from another site that closed to replace broken ones. So now almost all are usually working. And they finally replaced all of the torn leather on machines. So no more damaged clothing or skin! This has made it a better experience.

Source: Google

★ 1

I didn’t have the best experience. Nobody is at desk , some of the machines don’t work and it’s extremely hot. I don’t know how anybody works out here. Extremely Poor management!

Source: Google

★ 4

This review is based on my experience working with top-notch trainer Allison Przytulski at Fuel Fitness. Allison has helped me gain confidence in navigating the gym and helped me rediscover my strength. She is deeply knowledgeable about training methods for women, and is both fun and engaging. I highly recommend.

Source: Google

★ 5

Source: Google

★ 1

Be careful when discontinuing membership. I called them a month prior from my membership ending I asked to terminate my membership. I was told that I would be charged, just to have them charge me a membership fee and annual fee. I spoke with the manager and explained to them I canceled over the phone. I was then told I should have filled a cancelation form. I wasn't advised about any form. Long story short. I have to wait 5 days for the membership fee to be returned and will be charged for a month of gym time I will most likely not even be able to attend.

Source: Google

★ 1

02-01-2025: Leaving a negative review in the hopes that it will push management to fix the many recent issues, most of which focus on broken equipment and general disrepair. (Sort reviews by new/recent and you will find several related complaints)

The vinyl is torn and peeling on several machines. The pulleys, treadmills, stair steppers, and sauna are regularly out of order. 3/4 theraguns are broken and the 4th is on its way out. There is also section of broken and caved in drywall which has not yet been fixed.

Management! Please make some changes.

Source: Google

★ 5

Fuel Fitness is hands down one of the best gyms I've ever been to! The facilities are top-notch, and the overall vibe is welcoming and motivating. But what truly sets this gym apart are the trainers, especially Allison. She's an incredible trainer who really knows how to push you to your limits while making sure you stay on track with your fitness goals. Allison's motivation and support have made such a difference in my progress. She’s always there to offer personalized advice and encouragement, whether you’re a beginner or more advanced. I highly recommend both Fuel Fitness and Allison if you're looking to take your fitness journey to the next level!

Source: Google

★ 5

Source: Google

★ 5

I mostly use the personal training services here and Alex has been an awesome trainer. He is attentive, knowledgeable and kind , and has been a blast to work with. I would recommend him highly , as he makes work out challenging yet fun

Source: Google

★ 5

Source: Google

★ 1

This morning I waited for 30 minutes outside among probably 40 other people as I watched them wait and go. This gym continues to fall short of expectations. While I understand the use of older equipment, failing to open the facility on time is unacceptable. The bathrooms continue to have cleans and smell extremely bad. This lack of reliability is frustrating and reflects poorly on the gym’s management!

Source: Google

★ 5

I really like that this gym isn’t too crowded, so there’s always room to use the machines. The kids' room is a huge plus, and the staff there are always helpful and patient with the kids. Recommend.

Source: Google

★ 2

Been a consistent gym member here since around the time ownership has changed hands. Firstly, location is great, staff is very friendly and the price is fair, but for the past year or so maintenance and upkeep of the gym equipment is seriously lacking. Treadmills are abundantly "out of order", upholstery for many machines are ripped and torn and some cable machines are frequently broken and unusable. With the current ownership I have not seen significant moves towards the upkeep of this gym as of lately. This is an emerging issue that needs to be addressed.

Source: Google

★ 1

Recently, I noticed that the place needs attention in the woman"s showers and bathrooms .It's very dirty , bathrooms are not clean regularly(very smelly) and missing toilet paper. Shower area needs to be map and showers need deep cleaning. This place was spotless I'm member for a longtime and very disappointed that is not kept the same way .

Source: Google

★ 1

Equipment needs updating. A lot of machines are broken. Biggest problem is the trainer that does the AMP class in the morning. He blasts the music entirely too loud and is unprofessional with his clients.

Source: Google

★ 2

Decent gym, but needs attention in key areas. 1. It takes way too long for any machine to get fixed, and there's a lot of broken machines. 2. The bathrooms need attention. There's water all over the floor, consistently, which is pretty gross. 3. Open earlier on Sunday. 10 AM is way too late. At least make it 8 AM.

Source: Google

★ 5

Whether you are a beginner, or a seasoned body building vet, this place is will work for you.

Source: Google

★ 5

Great place to lift, run, and shoot some hoops. They have plenty of fitness and yoga classes available as well. I've been going on/off for about 5 years and I have no real complaints. Solid gym.

Source: Google

★ 5

This place is clean, it has a great variety of equipment to use, and the trainers are excellent. Particularly. Kevin. We go here regularly

Source: Google

★ 1

DO NOT PURCHASE A MEMBERSHIP HERE. AC/Heat has been broken for over a year. Several TV’s have been broken as well for roughly the same amount of time. Dirty, old, worn machines and pads. Frequent broken equipment. Today alone I noticed 10 treadmills “out of service”. No paper towels to sanitize machinery! They upped my membership two months ago without notifying me. I was told the annual fee’s I paid were used for the general maintenance and upkeep of the gym… that is an absolute lie. I’ve worked out here for seven years. I was fine with the older equipment for the cheap membership but this place is falling apart because of its new management. They were too busy opening up NEW gyms and didn’t fix something that was already good.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

This club definitely deserves 5 🌟.. this is for everything: location, size, equipments,  facilities, classes, cleanliness, price and the main reasons is the staff, they are very welcoming and everyone is so good, specially I would like to take one name Mckenna, I believe she joined recently in kids club and my 2 yrs buddy enjoys a lot his stay with her during my workout.

Overall, I am enjoying this fittness club a lot.

Source: Google

★ 5

Source: Google

★ 1

Not a gym for women/new mothers. I got a trial week membership. During that week, I worked out nearly every day bringing my baby. My baby is young and I either had him in his little carrying pack —strapped my body or sitting on a yoga mat that I brought from home. I was careful to always position us far away from others, not be anyone’s way, not disturb anyone. I Kept my baby at hand very close to me and out of harms way. Not once during the trial period was I told by any employee or staff member or even a patron that there was a rule preventing this.
I had just finished doing air squats while holding the baby and was seated with him in my lap when I was told by a staff member that I would have to give him over to whatever staff was in the children’s room. My baby is my most precious thing in the world to me. I was of course, was exceptionally careful that he was not exposed to any potential harm. He was quiet, close to me and kept safe. I’m certainly not going to hand him to a stranger in a room that I can’t see into. I’m upset that after a week of working out there with him it was only after I signed up for membership that an employee I had seen almost every day told me for the first time that we weren’t welcome. Give poor women who are trying to get back into shape after having a baby a chance, you can do better. This is not the gym for you.

Source: Google

★ 1

TLDR get a membership somewhere else if you're shopping for one.

Been a member here for over 8 years. The AC, sauna, pulleys, sinks, toilets, machines, and other miscellaneous equipment are CONSTANTLY broken. Yall, nothing works when you need it.

My personal reasons for remaining a member are pretty much limited to the sauna bc it was previously the best bang for your buck in the triangle. However, the men's sauna has been broken for at least half of 2024. They keep throwing half-baked, bandaid-esque fixes at it and expect a lone and presumably undertrained, underequipped and overworked maintenance person to handle the neverending repairs. The same can be said for the rest of their issues. It's absolutely pointless and financially irresponsible. There's no way that having a professional fix things correctly one time is more expensive than indefinite biweekly repairs.

It is inexcusable and hard to believe that management has the gall to increase rates all while the situation above worsens over time. Somehow shrinkflation managed to find it's way into the fitness world.

Source: Google

★ 4

Overall, this facility is fairly decent. It’s pretty large and has a good quantity and variety of equipment. However, walking in here I felt like I was in a time warp going into a fitness center back in the 80s or 90s. It looks pretty old and outdated with no new or modern equipment. For my money, I’d much rather join the Gold’s Gym down the road.

Source: Google

★ 5

I joined this gym for the summer and it was great. It is clean, well-equipped and maintained, and good for those of any age and gym experience level. The front desk staff are very friendly, especially Dakota, and always make sure you are taken care of. The only downside is that some the machines are a bit outdated and have some wear to them, but not to the point where it would prevent you from using them comfortably. I would not pay much mind to the recent review mentioning air conditioning, it is NOT 85 degrees in there and the broken AC is only affecting one side of the gym, which is still not affected that severely, it is just a little warmer than usual. I highly recommend joining this gym if you just need your standard machines and/or simple amenities. It is a great gym!

Source: Google

★ 1

2024 update: As you can see, I’m a long time patron of this gym. Unfortunately they have been going downhill because the AC IS BROKEN and has been for months. Do not recommend.

I would be giving this gym a 5-star rating--they are clean, affordable, and well-stocked--but unfortunately, they are not enforcing the recent mask policy at all. I have been to the gym a few times since the mask mandate was reinstated, and there have been many people blatantly not wearing a mask. Employees have walked past unmasked people and not said a word. This is very disappointing and speaks volumes about their regards for health and the pandemic.

Update on 9/20/21: The masking situation has improved immensely at the gym. There are still a few people who take their masks off, but they are few and far between and overall it is good. There are signs that have been put up around the facility and staff seems to be more aware. I am updating the rating to 4 stars to reflect this change.

Source: Google

★ 5

I love Fuel Fitness, I have been a member here for years.

This place helps me get and stay jacked.

They have a ton of different equipment to choose from for weight, machines, and cardio.

They also include yoga classes in the membership, which is great.

It is also the only gym I have ever been to that has a weighted sled and I freaking love pushing and pulling a weighted sled.

Also the price is reasonable.

Source: Google

★ 2

Wish they would fix the AC. Way to hot in there! Doesn’t seem to help if you say something…. And I am not the only one

Source: Google

★ 1

Fuel Fitness has been my gym of choice for years now, and I love going here. The price is reasonable with a good selection of equipment. However, the one star review is explicitly due to the fact that they have kept the air conditioning off in the gym for the entirety of 2024. The temperature in the gym has regularly been over 85 degrees for over a month now. When gym staff are asked about how ridiculously hot it is, they acknowledge that the AC is "broken", but are unable to provide a timeline for when it might be fixed. At this point, it appears the manager is deferring repair of the system, I assume to save money. Not having AC in a gym in NC in the summer is unacceptable and frankly dangerous for those of us that do more intense workouts. I will happily update this review if/when the AC is fixed in the gym.

Source: Google

★ 2

AC has been broken for over a month and temperature in the gym is over 80 degrees daily. In addition, many pieces of equipment have ripped seating/padding.

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★ 4

Need to improve the air conditioning. Very humid in workout area

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★ 5

Great place to work out, Fitness classes and Basketball. Also a place for kids to wait

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★ 5

Nice competent staff, dedicated cleaning crew to keep this gym tidy. i workout at O2, close to home and FF. i prefer FF as its bigger, cleaner and nicer

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★ 5

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★ 1

There are other gyms in the area with better facilities, equipment, price, hours and staff.

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★ 5

Nice facility in great staff.

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★ 5

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★ 4

Durham location is all old equipment (which is fine if the website was not saying otherwise). Used to be fitness world, was sold to Fuel.

They are not open 24/7 like the website says.

A few of the staff are really nice!

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★ 5

What can I say other than I have found my spot! The staff is friendly and accommodating and the facility has all the equipment that you could ask for. Lastly, my trainer Allison is Amazing! She has ensured that each time we meet we are working on meeting my health goals. Don't pass on this spot.

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★ 5

I'm a new member and really pleased with my decision to join Fuel Fitness. The atmosphere of the gym is very welcoming to an exercise novice, and the staff has been extraordinarily helpful and welcoming. I find the equipment to be abundant and available. But the best part for me has been working with Allison Przytulski as my personal trainer. I've been wary of gyms in the past, and the questionable generic instruction from "trainers." Allison has well-earned my confidence in her competency and careful crafting of an exercise plan for me to meet my goals. I feel that she has gone the extra mile to individualize my training to take into consideration multiple past injuries, as well as to help me achieve some very important exercise goals. I've started with a 3 month personal training contract and now plan on an additional 6 month contract. These are words I never expected to write!

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★ 5

Been going here for over 9 years and I'll keep coming back! A small gym feel with very reasonable monthly rates. Great assortment of equipment including several squat racks. I do wish they had longer Sunday hours.

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★ 1

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★ 5

Fuel Fitness
5 stars
Kenneth is awesome! He is knowledgeable and encouraging. I appreciate his guidance and motivation and how he adjusted my workouts accordingly to fit my needs. Most importantly, I appreciate that he listened to me and understood what my goals were and tailored the workouts to achieve them. I would recommend him highly to anyone that wants/needs a trainer.

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★ 3

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★ 4

I really enjoy this gym. I’ve had a great experience with my trainer, Kenneth Burks. He’s encouraging and fun. He understands my goals. It’s a welcoming environment and I rarely have to wait for equipment to become available. I took away one star because some of the equipment is old and really should be replaced.

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★ 5

I've been to dozens of gyms over the years and this is one of the best. The equipment is always in good repair, there are plenty of free weights and the staff is friendly, helpful, and knowledgeable. Shout out to Kenneth Burks who always takes time to thank me for coming in and is ready to help with any questions I have.

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★ 5

Kenneth Burks is an amazing ,friendly ,and very helpful in all my needs physically.It helps me to improve my joint mobility and I will continue to do it.Thank you very much for your help Kenneth!
really )and my problem with mobilit

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★ 2

I was with the gym for several years on and off because it was close to me. The equipment is out of date, the space is poorly organized, and selection of equipment is both repetitive and not diverse enough. Management of this place is truly poor. I had a medical reason to leave my membership and the GM was an absolute nightmare, he lied to me about my membership agreement, made up policies that didn't exist, and made me feel terrible about myself. Lots of better gyms in the area.

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★ 5

Fuel Fitness in Durham is on the upswing with new features and services like the power plate, hydro-massage, the body composition monitor, PT... Kenneth Burks, Fitness Director, brings a new level of professionalism, outreach and focus to personal training and the center overall.

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★ 1

We have been members for about 15 years and used to love this gym when it was Fitness World. But it has gone waaay downhill since being sold to Fuel Fitness about a year and a half or so ago. Now, we’re shopping around.
In summary, Fuel Fitness has made changes that the membership hates. They do not maintain their equipment which would otherwise be great, do not clean nor organize their equipment (both large machines and weights), crammed all their equipment together for no good reason (to the point where we hurt ourselves moving around equipment and loading weights on them) thereby underutilizing their good amount of space, and reduced the number of group classes we used to have under the previous Fitness World management.
Worst of all, they send surveys but do NOT listen to one iota of what members say (I’m always hearing members gripe and complain on the floor about these things, so it’s not just us).

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★ 5

I just started at fuel fitness and I greatly enjoy it. Nice facilities with a variety of equipment and a great director of training, Kenneth - he was compassionate and really took the time to get to know his clients. I love the cycling class Monday nights with Jerel Bonner - he has a great workout and playlist and it's a highlight of my week. I wish he had a class later in the week!

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★ 5

super equipped and very kind staff!

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★ 5

Love this place to death! The staff here is kind and care about your progress. Ken has been extremely helpful with training. I’ve been able to increase mobility in my injured shoulder thanks to him.

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★ 5

Great gym, great staff, great location

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★ 4

Come in, exercise, staff and workers are welcoming and courteous. It has been a while, now getting back to doing what I need to do. Exercising

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★ 3

Bit unorganized! Equipments are set too close to each other where they cannot be used.

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★ 5

I love fuel fitness so much at the durham location. Such a diverse group of people that all form such a comforting environment for me to work out at! Kenneth Burks the athletic director always makes sure to check in and keep me on my game, so with good staff and a good environment, this place always makes the gym the best part of my day! I highly recommend this place to anybody who loves going to the gym and wants a supportive staff!!

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★ 3

This review is for 3 months in the summer of 2023. I only used the weights and cannot comment on the classes or personal training. As a reference, I've been weight training for 18 years, mostly at public gyms.

Positives - Usually not too busy and don't need to wait for equipment
-Abnormally large selection of kettlebells
-Good selection of dumbbells, except for heavier ones
-Older machines are nicer than newer models that you find in many commercial gyms
-The staff allows people to take shoes off and use lifting chalk, meaning they care about performance more than vanity
-They offer a week free trial without any hassle, which is nice; many gyms don't offer this.
-Steel plates, from 2.5-45lbs are much nicer than rubber coated plates for most lifting. They have old school deep dish plates, which are nice.

Negative - Only 3 squat racks and no deadlift/olympic lifting platforms. Nowadays, it's expected that a gym has lifting platforms.
-Very old bumper plates with sharp steel edges. I've never seen bumper plates like this before.
-The floors are lumpy, making deadlifts and cleans annoying (since there are no lifting platforms)
-Given that they have twice as much cardio equipment as they need, parting with this equipment provides ample space for additional lifting platforms and squat racks. The use of space in the facility could be easily improved.
-Most, if not all of, the barbells are bent. In addition to new bumper plates and platforms, they need some nice new bars.
-They recently changed their hours and are only open for a short time on Sundays. Sunday afternoons are no as busy as rush hour on a Monday (not sure what they are thinking here)
-This gym is relatively expensive. They market as $30 per month, but that isn't accurate. I signed up June 21st and it cost me $95.21 (monthly fee, sign up fee, undisclosed fees). I was billed $29 on July 1. I was Billed $78 on August 1 (annual fees). I expect to be billed $29 on September 1. In all, my monthly cost to attend this gym was $77. If it wasn't for the convenience I would have chosen to go someplace else. I have a membership at Crunch Fitness ($16 per month plus a $50 annual fee), but that would have been a longer drive. As a note - Crunch Fitness has an abundance of bumper plates and lifting platforms (are you paying attention, Fuel Fitness?).
-They require over 30 days notice to cancel a membership and not have the next months fee deducted. Feels slightly predatory.

Overall, this isn't a bad gym, but needs to make improvements. All it takes is for a Crunch Fitness or another cheap chain to open a location in Durham to put this place out of business.

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★ 5

I am here for 3 days and I needed a local gym. I found Fuel Fitness and I was greeted by very helpful, respectful staff! The gym and bathrooms are very clean. Thank you Fuel Fitness! ✊🏽

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★ 5

Awesome gym. Great work out. The gym was super clean, great equipment and staff.

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★ 5

I recently joined this gym and it has exceeded my expectations in every way. The familial and friendly atmosphere is really what sets this gym apart. The staff is always welcoming and knowledgeable, which makes for a great workout experience.

One of my favorite parts of this gym is the cycling class. Daryl, the instructor, is fantastic! His energy and enthusiasm are infectious, and he creates a challenging and enjoyable workout that pushes me to my limits. I always leave his class feeling energized and accomplished.

The gym itself is also well-maintained and clean, with a wide variety of equipment available. The sense of community here is strong, and everyone is supportive and encouraging of each other's fitness goals.

I highly recommend this gym center to anyone looking for a great workout experience. The familial and friendly environment, coupled with the amazing cycling class and Daryl's instruction, make it the perfect place to work towards your fitness goals.

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★ 5

Great staff who are engaged and helpful, and wonderful options to get a great workout. I love the new quiet room- that has really helped my post workout fatigue.

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★ 5

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★ 5

I love the gym! I love the community I have become a part of. I love the upgrades and branding recently. I love the staff. I love the classes. I love the diversity of machines. The price is great and I'm very grateful to have found Fuel, it's becoming a very important place for me physically, mentally and socially. Special shout out to Amanda, Allal and Carter...and the front desk folks! they're always welcoming and friendly. I highly recommend!

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★ 3

Fitness world was better. They changed to fuel fitness about a year ago and management has made some questionable decisions. In the past six months they have been adding new equipment and a good amount of it is not useful. Spent 3000$ each on 4 different “fit benches” that are not any more useful than any of the benches that are already in the gym and end up just getting used as seats and racks for small dumbbells. They added a strip of turf that’s actually pretty nice except for the fact that they did not buy a sled to go with it so there is not much actual reason for the turf to be there and it just ends up getting used for people to bring there equipment on and do normal lifts that do not require turf. When they rearranged the gym to put the turf in is where everything went downhill and a large amount of loyal hardcore lifters left as soon as they did this for this reason. Squat racks do not have mirrors so you just end up staring at the person in front of you when you are lifting and all other machines are crammed together as if a 4 year old designed the layout. Overall it is brick and mortar surrounding bars and plates so not horrendous.

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★ 3

Fitness world was fire, new management started doing unnecessary things. Squat racks have no mirrors, a 3 year old could get across the turf area under 8 seconds, im almost touching other people while I bench, decided to buy “fitbench” the most I’ve seen people do with them is use it as a chair. Keeps getting worse wish they would ask for customer feedback. Still a building with bars and weights so not that bad. Them new massage chairs are fire.

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★ 5

LeAnna and Ms. Brenda are awesome! Ive been a member of this gym for over six years now. LeAnna has done a great job as the new manager.

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★ 5

Kelsey's classes have improved my strength and mobility.she is a very knowledgeable, and experienced with seniors, and is an excellent trainer and awesome friend. The gym has a family feel and the trainers help to reshape our old bones and muscles.

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★ 5

A huge THANK YOU to Kami at Fuel Fitness near Southpoint! After a few weeks of searching for the perfect gym, I was finally able to find it because of her! Her customer-first focus, commitment and dedication to helping, and solid knowledge of the facility is what separates her from the rest. Anyone out there wanting great customer service, a high level of professionalism, and a great facility with all of your exercise needs, look no further. Thanks again Kami!

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★ 5

They have a fantastic staff. They are very personable and approachable.

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★ 5

I’ve been a member for years and love working out here. The staff is friendly and encouraging. The gym is clean and the variety of equipment is great. I love the smoothies too!

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★ 5

Working out here is awesome! The staff is awesome! The equipment is awesome and clean! The basketball court is awesome too! Fuel Fitness is awesome!

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★ 5

Equipment is well maintained and it's very rarely crowded so you get to use the equipment without any waiting. Also have good classes.

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★ 1

My husband and I were members here for over 6 years. We just finalized our cancellation today. The gym has not been the same since new management took over and most of the good staff left. What made us finally cancel is the constant frustration from poor communication: their phone number online is not accurate and their kids club hours online are not accurate (not even close!). We asked them last week what the kids club hours were, brought our kid there during the hours they told us just to find out that they're not open. My husband was told "well didn't you see the sign?"...there was no sign last week, nothing posted online, and we actually spoke with someone who told us it was open. If you don't rely on the kids club to use the gym then this place may be okay for you, but if you do I suggest looking elsewhere.

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★ 1

We've been members for many years. We also continued to pay our monthly fees even when the gym was closed during the initial COVID shutdowns. The new owners have not been good for the gym. Equipment out of service for weeks or more. They fired or pushed out all the good staff and personal trainers. Most of the group exercise classes are gone. Empty soap and paper towel dispensers (makes you wonder what other locker room hygiene steps they are skipping).

Fitness World was a great gym. If the new owners want to stop hemorrhaging members to other gyms and fitness businesses, they need to study the previous owner's playbook and step up their game.

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★ 5

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★ 5

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★ 5

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★ 5

🌈 Fabulous gym, lots of fresh equipment there's a lot of great diversity🌈 many extraordinary local athletes come here on a regular 🌈

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★ 5

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★ 1

No phones allowed! Ridiculous and my girlfriend gets told she can’t show her belly.. more ridiculous!!!

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★ 5

It has been over a year since I have been in a gym. I was a little hesitant to go back in but I feel totally safe. Staff is constantly cleaning and mask wearing is a requirement! Would definitely recommend it to my friends....smoothies are amazing too

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★ 5

Just joined this gym.Love everything about it! Smoothies are great Especially when Maria makes them!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Not allowing filming is totally unreasonable as filming is very prevalent across the fitness industry

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★ 5

When COVID hit, the gym I was going to suspended operations, which means I had nowhere to work out with weights. I grew tired of running and bodyweight workouts, so I looked online for a good gym near me and found Fitness World. They have just what I need and their pricing is affordable. Would highly recommend this gym.

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★ 5

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★ 5

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★ 5

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★ 5

I’ve been a member here since 2002 and I can’t find other gyms in the area that has all that Fitness World has to offer — great equipments, family friendly from the youngest to the oldest, but most of all, caring staff members to always help you out.

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★ 5

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★ 1

The gym itself was great. However the staff is not. Upon signing up I was lied to by the manager and put into a long term contract. I live far away from the gym on government orders and stormi one of the managers would not accept official government orders to cancel the policy

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★ 5

The gym was great, sanitation was always regarded and employees were great in person and friendly. Membership discounts for people that work locally with certain businesses, and they even have a phone app. If I still lived in the area I would still be here

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★ 4

Lots of cleaning solution bottles for every guest...

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★ 5

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★ 5

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★ 5

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★ 5

I've been coming for the last three months and I like the environment. For the Christmas Season they have a Mocha Peppermint protein shake that tastes amazing. I primarily take the Zumba and Hip Hop classes and they burn a lot of calories and fun. Definitely reccomend this gym.

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★ 5

My family loves this gym and we have been going for three years. The childcare is great and our kids really enjoy it. The staff is very friendly and helpful. I had a wonderful conversation with one of the managers, Robin, who was very helpful in helping me to find the right classes that work for me. There are a variety of classes offered and the teachers are great. Also keep an eye out for the new inside look. Very cool and trendy interior design.

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★ 4

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★ 5

This gym is so awesome. I came in very nervous about the gym environment and have been welcomed with open arms. I love my trainer and all of the staff is super nice. They make the best of the space that they have. The gym can be very busy at times but that’s just proof of how much people love this place

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★ 5

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★ 4

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★ 3

Good place

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★ 5

Great gym

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★ 5

Very nice gym staff friendly

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★ 4

large facility, great customer service and awesome classes that keep you moving. Did not give 5 stars because the equipment is a little outdated. Would definitely recommended.

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★ 5

What a fantastic gym! Plenty of equipment so it's rare you're waiting for a particular station or machine; all of it impeccably maintained. The entire staff is super friendly and will help with any questions you have. When we joined, the manager toured my girlfriend and I around which made us feel immediately at home. The group classes are varied for any skill level and they keep workouts interesting.

Whether you're starting out, getting back into shape, or already know your workout routine, this place is for you.

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★ 4

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★ 4

Great young environment, friendly staff and the management really cares. Equipment is very well maintained, bathrooms are super clean. It is a small gym but it keeps getting better, with expansions and upgrades to the equipment, remodeled bathrooms and more -- the owners really re-invest in this place. My favorite part is that the place is near the tobacco road trails and they have bike racks which allows me to ride a bike or run to the gym some days. Probably the best location for a gym in Durham and RTP. The mall, nice restaurants and coffee places nearby. I would give this place 5 stars but they close very early every day, specially on the weekends. Seems to be always closed when I want to go. Sunday 8AM closed!, Weekdays 9:30PM almost closed. Other than that, I love my gym.

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★ 5

Great locally-owned business. I always enjoy my workouts there.

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★ 4

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★ 5

I enjoy the group exercise, zumba is my favorite.

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★ 4

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★ 5

Great

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★ 3

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★ 5

Okay

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★ 5

Always clean. Friendly staff. Family friendly.

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★ 5

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★ 5

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★ 1

horrible childcare, and customer service. You get better everything for less $ by going a couple more miles to RTP Fitness connection location!

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★ 4

Love it

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★ 5

As gyms go, this has got everything you need! I've never been disappointed.

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★ 4

Very clean with a lot of different machines and great teachers, trainers, and staff

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★ 5

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★ 5

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★ 2

The trainers are great!! But when I called and spoke to Ben K about me canceling my membership because of a move he asked for certain things and was given them but because my apartment complex did not confirm my lease (that was already sent to Ben) they didn't cancel. I then called to see if it ever was resolved and the Manager (woman) spoke in circles and needed to make sure I wasn't lying about my move. If you need to cancel your membership I advise you tell your bank to block them from your account. ❤

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★ 5

Awesome independent gym.

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★ 4

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★ 5

Great gym, never too crowded, staff is friendly and helpful

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★ 5

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★ 5

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★ 3

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★ 4

It could use more amenities but it's a perfect location for my life right now

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★ 5

Great gym, clean, great equipment and friendly staff

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★ 2

Loved this place until recently. I've been a member for 3 years or more and my interactions with the staff have been unpleasant to say the least. I've been approached about my attire, (wore cargo shorts) just to be told that it was unsafe because my buckle might get caught on the equipment. Today I just so happen to answer my phone and almost immediately, i got approached about being on it . I understand that it is rude to have conversations while people are working out but it seems the staff picks and chooses whom to confront.

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★ 5

Great place, great employees

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★ 5

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