★ 5

I like this gym, they have really good hours and the trainers are amazing. My trainer Serenity is very knowledgeable and works well around my schedule.

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★ 5

I tried out @Fit4LifeJacksonville for a week, and I honestly loved the vibe. As someone who lifts regularly, I really appreciate a gym that feels comfortable, spacious, and supportive — and this place checked all the boxes. Even during the busy times, it never felt overcrowded, and there was plenty of room to move, lift, and get a solid workout in without feeling cramped.

The staff was so friendly and welcoming, which made walking in every day easy. And the smoothies? Absolutely delicious — the perfect treat after a good session.

Overall, it’s the kind of spot that makes balancing fitness, life, and everything in between feel a little easier. I really enjoyed my experience there. 💪✨

Source: Google

★ 5

Love this gym. All the employees are nice and helpful. I had Leah as a trainer and she was great. Listened to what I wanted to work on and pushes me when needed.

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★ 5

Absolutely love the gym and the staff are really helpful!! Great vibes and Serenity (pt) is helping me chase my prs! 10/10 gym!! Plus Lene makes the best shakes just sayin 😮‍💨

Source: Google

★ 4

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★ 5

Best gym in Jacksonville hands down! Iv been working with Leah for about 5 months and I’m down 20lbs and counting. Her knowledge about the human body helps me better understand how to move inside and outside the gym. Can’t wait to see what’s next, thank F4L!

Source: Google

★ 5

most diverse and overall best equipment in jacksonville. The weight floor and locker room layout is better than any other gym in eastern North Carolina. The staff is friendly and the environment is very welcoming.

The only thing that boiled my beans was that my key tag didn’t work after hours. When I approached the door, whilst feeling the effects of a copious amount of preworkout in my system, i anticipated the door would open when i scanned my key tag. But to my horror, it remained locked. As I stood there feeling quite distraught I felt even more troubled upon remembering I paid $70 for 24/7 & multi club access only for it to not work. My friend has also had the same issue.

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★ 5

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★ 1

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★ 5

Leah is the best. Super helpful with making plans, ensuring her trainees are using proper form, listening to likes and dislikes, as well as talking nutrition and more. Love coming to the club with their team here!

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

I absolutely love this gym! I train with Justin who is amazing! I am very picky about my trainers and Justin has been the only one I will let train me. He did my initial consultation and no one matched what he gave me. The staff is also so welcoming! I received a pass to give to my employees and one of my employees came to work out.

This gym can be very intimidating to walk into not being a “gym bro” and my employee was scare to come in, she went to the door and couldn’t find the courage to enter, because she felt insecure and nervous. I called Jenn and asked if she could please go get her and meet her at the door and give her a tour and with no hesitation Jenn went and got her and made her feel so welcome and seen. She was happy and felt comfortable to how nice Jenn was to her and didn’t make her feel judged or as if she didn’t belong in the gym.

That encounter meant so much to me and I appreciate Jenn and Justin so much for everything. Every training session brings me a sense of peace and zen.

Source: Google

★ 3

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★ 5

Charles was very helpful with showing me around and making me more comfortable

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★ 5

Been coming here for a while now and am absolutely enjoying the personal trainer experience. Casey helped me shred my back and motivated me to push myself harder than I ever could.

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★ 5

Charles and Casey know their stuff. Very informative and awesome fitness coaches. Would recommend them to anyone!

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★ 5

I had such an amazing experience here. Charles was a great trainer and took me through an amazing workout. He got me set up with an affordable training program and made sure all my needs were met. I highly recommend

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★ 5

I had a great experience at Fit4Life. Charles, who is a personal trainer continues to motivate me and helps to push me to achieve my fitness goals. I highly recommend him to anyone looking for a Personal fitness trainer !

Source: Google

★ 3

My rating is more 3.5.

Here’s why:

I have been going here for about 4 months. While i love the location. Equipment variations, classes, convenience of kids club, and friendly staff i do. However, do not like the etiquette of some of the gym goers. While this is not the fault of the staff i have seen on so many occasions, gym enthusiasts do not wipe down machines after use, and not to mention not re racking weights. I am always finding myself having to "workout" during exercises looking for correct weight, having to take weights off Smith machines and leg press machines to find correct weight, etc. (Quite frustrating sometimes)

I wish there was a way the continuous courtesy of these simple and sanitary efforts can be emphasized. That way, everyone understands why re-racking weights is just simple gym etiquette and why wiping down machines after use well-should be self-explanatory 😷

Source: Google

★ 5

I train with leah once a month & I love her! she’s amazing & understanding all around!

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★ 5

I had a great experience at Fit4Life! The facilities are clean, well-equipped, and welcoming. It is perfect for anyone looking to reach their fitness goals. JP, the manager, was especially helpful and took the time to show me around, answer all my questions, and help me set realistic goals to keep me motivated. His kindness, knowledge, and enthusiasm really made a huge difference in making me feel supported and excited to start my fitness journey. Highly recommended!

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★ 5

Justin was a great help with and so was everyone else who helped me out.

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★ 5

My experience was awesome and Justin was the best. Go Justin!!

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★ 5

MaryJo is the bombbbbbbbbbbbbbbb!!!!! Her smile always brightens up my day!!!!!!!!!

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★ 5

Such a sick gym, has everything you could need and double!

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★ 5

This facility is absolutely AMAZING! Can you say SQUAT RACK HEAVEN ?!?! 24/7 access and FREE child care? My kids get out the house and have a blast while I get some me time and THE GAINZZZZZ! Staff is awesome and JP is legit GOAT status ‼️💯💪🏼

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★ 5

Happy to find a hope for my lifts

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★ 5

Wow, this location is huge! The equipment is amazing! Staff is extremely welcoming and knowledgeable. I love it here!

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★ 5

Love this gym!! The staff is always friendly and helpful, and the facility is always clean. There’s a great variety of free weights and plenty of squat racks. Easily the best equipment you’ll find anywhere!

Source: Google

★ 1

Front desk staff is wonderful. The personal trainers get dismissive of you don't pay extra for their program. But worst of all, and the reason I won't be returning and I'm leaving this one star review, is the nightmare of a daycare they offer. They have about 2 good daycare staff. The rest are on their phones constantly, ignoring kids, ignoring parents, no one smiles or responds when you talk to them. They are all miserable and rude. I'm dropping off MY WORLD and it might as well be a sack of potatoes to them. Today, one of the staff threatened to throw something at a kid. Hannah, you're a gem. The rest of them should be ashamed of themselves.

Source: Google

★ 5

The child watch is great! The staff is friendly and my kid loves going there! Perfect way to take care of myself while my son plays and have a great time!
All the staff in the facility are amazing and fun!
My trainer Leah is AMAZING! She is always helping me out and making sure my exercises fits well to my needs and that makes me comfortable! Within 2 months having Leah as a tri was able to lose around 10lb and gain lots of muscle mass! I 100% recommend!

Source: Google

★ 5

Gym is very clean and Justin was very helpful with my first training session!

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★ 5

Joe is very professional and knowledgeable as a personal trainer. He always has answers to my questions and makes adjustments to the program as necessary. Highly recommended!

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★ 5

The gym has everything, the childcare is amazing, the staff is nice and my trainer leah is the absolute best. I'm PP and was super nervous to get into the gym. She was nothing but kind and patient, she made me an awesome plan that quite literally helped me lose 7 inches off of my waist alone. She worked with my strengths and impoved my weaknesses with them! She's worked with my schedule and is altogether super down to earth.

Source: Google

★ 5

Best gym in Jacksonville, has all the equipment and free weights you need. And even better they have a turf area and many squat racks along with good cardio machines and more! More importantly the staff is very welcoming and friendly. I got some personal trainer sessions and a program with Joe, one of the head personal trainers here, and Joe is the man. Very knowledgeable and personable. He knows how to adjust the workouts for you and push you to your limit but not past it which is important. Great experience. Thanks Joe and the Fit4Life team!

Source: Google

★ 5

I am absolutely blown away by how kind and caring the staff at this gym is. The facility is always clean, has a great friendly atmosphere, and the locker room/bathroom is also immaculate, without a shred of a doubt, easiest 5 star review i’ve ever written. Special shoutout to Jennifer for her phenomenal customer service.

Source: Google

★ 1

Almost impossible to cancel. They have a cancellation process in which you have to let them know two months in advance and only after your year contract is up. When I signed up, I was told my cancellation fee would be waived. I barely was able to use the gym and they wouldn’t let me cancel. Terrible experience

Source: Google

★ 5

It’s a great place to work out and I love my trainer Joe. My sister has the trainer Leah and loves her, and they have a place to drop off the children and have great smoothies I recommend you join if you need a gym

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★ 5

I have been training with Charles due to a shoulder injury. Though I have been a member for a few years, I needed supervision and instruction on upper body exercise and movement to help heal my injury. Charles is very well educated on sports injury and anatomy. I trusted him immediately to coach encourage and educate me on the machines, free weights, etc. I cannot say enough about the attentiveness and attention I have been given by Charles. He answers all my questions. I would highly recommend him as a trainer. I love the overall facility and would not think of going to other gym. The staff is friendly and courteous. Charles is a great addition to the training program. Shout out to Justin!!!
Mary

Source: Google

★ 1

This company is a leech. The minute you try to cancel your membership is the minute they make it super complicated to do so. They don't let you leave. They just want your money. Even after your contract with them is done they still charge your card. Whenever you try to cancel, they ask you for reasons why, and then they take you to an inoperative website just to make you go in circles. The gym is nice, their service is not.

Source: Google

★ 5

I join this gym for a single workout, the Place Is very clean with nice stuff, i really appreciated Mary Jo of the staff at the entrance. She gave me all the information on Instagram and than She assisted me once i arrived at the gym. She was very polite and patient! 5 stars for sure!

Source: Google

★ 1

Month to month is not a thing according to them even though i have read the contract in depth and theres no reason they should be trying to force me to stay a member. They’ll claim theres a $150 buy out fee but no where in the contract does it state that. And the company that manages them is a bunch of brain dead idiots that just tell you the same thing over and over again even when you’re asking a completely different question. I submitted solid proof that i moved out of state (name, address, date) and they wont accept it, are threatening to send me to collections. No where in the contract does it say what specific proof you need to send as proof of move so again, trying to force me to stay in a contract that they legally cannot do. An absolute joke especially since this gym is $30 a month. They try to make it too annoying to cancel so you give up. Know your rights when it comes to contracts. Thankfully my dad is an attorney so i have an easy way to find out that none of this is legal.

Source: Google

★ 5

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★ 5

I joined Fit4Life about two months ago and jumped head first into training sessions approx 3-4x a week. This comes out to about 12x a month I have 30 minute one on one sessions with my trainer, Joe. Joe is PHENOMENAL. I cannot exaggerate his patience, knowledge of fitness , and his communication skills. Joe actively listens to what I am experiencing on my current training plan and makes changes/modifications as needed. He corrects form during sessions, helps me push more weight, and also provides meal AND cardio plans so that I am on track to see the goals I set for myself since the beginning. Within my workouts I am 100% pushing more weight just 30 days into training with Joe than I was six months ago training solo. If you join this gym, you owe it to your future self to ask to train with Joe!!

Source: Google

★ 5

Best gym in Jscksonville! The Fitness Manager Justin is always keeping the gym clean! The staff is Super friendly! and the gym has every piece of equipment you need if youre a bodybuilder, powerlifter, into cardio, crossfit, or mobility!

Source: Google

★ 5

This gym has everything i need and more. i LOVE that it is 24 hours and has a kids club!

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★ 5

Elyin was awesome. Great customer interaction and very cool.

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★ 5

I was in the city for 3 days and fell in love with this gym and the staff is outstanding. The courteous is super #10 stars.

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★ 3

It was a great gym. I had something come up personally and need to split my time between here and Chicago. I was going to cancel membership until things settled down. I found out I was under contract, and they were not going to let me out of it. I suggested a buy out, they said no. So I will be paying $40 a month for a gym I may see every other month. Bad for business. From now on, I will pay attention to "contracts". Now I am thinking what is the reason for a contract. Is the gym not enough to warrant without.

Source: Google

★ 3

I’ve been going to this gym for almost two years now, and the gym has everything you need for beginner to advanced level of training.
1. A huge plus for me is the 24/7 access, since I change my workout hours all the time.
2. Equipment is really good, a lot of squat racks, benches, and equipment for all muscle groups especially for legs and chest.
3. Gym traffic is not terrible like I said I go at all times of the day and night, and never had any issues with waiting for equipment. Most people just go in do their thing and leave, and there is always people down for a spot.
4. The gym is mediocre when it comes to cleaning, most if not all people clean their equipment after using. As far as the areas staff has to clean they suck, restrooms have all-ways smell bad like it’s not that hard to clean, always smelling like a diddy party went down. And the gym floors are terrible, can probably get an STD touching the floor. Huge let down 👎🏻.
5. Price matches what they offer as far as equipment, that yearly fee like come own 😐. Be better.

Source: Google

★ 5

Just signed up with fit4life and had my appointment with Justin. He was very helpful and knowledgeable about fitness, he got me set up with a trainer at an affordable price he got me all set up and introduced me to my new trainer. Thanks to Justin I am now hopeful about reaching my fitness goals, thank you sir and to the fit4life team for being so kind.

Source: Google

★ 5

the staff is amazing and very helpful especially Elyin and Jen. they always stop their workouts during unstaffed hours to help out the members.

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★ 5

Beautiful facility, always clean, and the staff is great!

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★ 5

The best team at fit4life

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★ 5

From the DMV and here for work. One of the best gyms I've been to. Definitely wish they had one of these up in the Northern Virginia area. Definitely have to check this place out if in the area.

Source: Google

★ 5

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★ 5

Best Gym in Jacksonville. Clean, modern, great equipments, and a long and beautiful turf that makes it perfect for functional training. Gotta check them out. Special shout out to my boy "Justin" for taking care of me during my short time in Jacksonville all the way from Yuma . A true professional, a trainer, and above all a veteran 💪🏾💪🏾💪🏾. Check him out!!

Source: Google

★ 5

Justin was very helpful and down to earth. Great teacher and knowledgeable. The gym itself was good but his Justin made the experience great. Looking forward to coming back to learn more.

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★ 5

Justin is a stud of a man. I personally recommend him to anyone who is looking to become an animal that was born from fire like himself

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★ 5

I just started going to fit4life and all the staff have been lovely. They have all helped with questions and concerns and walked me through step by step to get into the gym. One person I do recommend is Justin, he has been amazing at guiding me through training plans, meal plans and even showing me things I genuinely didn't know, like how I have muscle imbalances in my legs. Not only is he smart but he is kind and patient, I truly do appreciate him and this gym for welcoming me with open arms!

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★ 5

Great gym very friendly workers,great atmosphere,love the atmosphere here

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★ 5

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★ 5

Best gym ever cause Becca

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★ 5

Becca is always so welcoming and greets me with a smile everytime, talk about motivation

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★ 5

Best gym in the Carolina’s, great equipment, awesome gym culture, super chill vibes

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★ 5

I have been a member at the Jacksonville Fit4Life for a few years now, and it is a wonderful gym with excellent staff. They strive to make members feel seen and heard.

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★ 5

Love the staff and community here!

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★ 5

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★ 5

Absolutely love the atmosphere here, I feel motivated and supported in this community, everyone was super friendly and I enjoy coming in every day!

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★ 5

Outstanding gym and staff, the equipment seems as if it's brand new and they have literally every piece of equipment you could ever need. Staff is super friendly and accommodating. Definitely love this gym!!!

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★ 5

I've been coming here for over 4 years and love it. They have great childcare as well. Def recommend!

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★ 5

Fit4Life Jacksonville is a great facility. It has a great atmosphere and staff. It is always clean. I utilize the childcare and never have any issues. They are always kind and my daughter always has so much fun.

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★ 5

Fit4life in Jacksonville is a great gym Facility you are able to workout, have enough machines and free weights to use. Gym is clean and the staff are great! Justin, the manager has always been willing to help me out with any questions I’ve had and set up my personal training. My personal trainer, Joe Shattuck is knowledgeable, answer any and all questions you may have, and his individual and personalized workout plans gets you the results you want when you put in the work. . I’m definitely glad I had him as a trainer.

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★ 5

Recently became a member of fit 4 life. The staff is amazing and very respectful. Have been working with a personal trainer there that if very helpful with getting me back into the shape that I want to be at. I would recommend anyone to join this gym.

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★ 5

This gym is almost addictive! Everyone is so kind, especially the staff! I have done personal training twice now and the results never fail. Best gym in jacksonville hands down 💗

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★ 5

I've been a member for several months now, and I am very pleased with the staff; especially the personal trainers. They develop a great workout plan and change it up to make sure it gets more challenging. I am happy with the results so far! The gym is clean and so are the locker rooms. Their inventory of equipment is substantial...something for everyone's preferences. Serious people work out here. So glad I joined Fit4Life!

Source: Google

★ 5

Best gym in Jacksonville by far! The equipment is top-notch, the staff is super friendly, and the atmosphere is motivating. If you’re serious about your fitness goals, this is the place to be. Please do yourself a favor and join – you won’t regret it!

Source: Google

★ 5

Personal training experience has been amazing, I saw results quickly and they’re very attentive with how you feel to make sure nothing is too difficult or hurting. Gym atmosphere is great, everyone is very kind and always willing to help!

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★ 5

I love this gym. It’s so big, there are plenty of machines. I almost never run into a problem where someone is using the equipment I want to use. The bathrooms are clean and the childcare center is enormous and fun for the kids! The training staff (Joe, especially) also knows their stuff. I was with someone before that wasn’t a great fit so to make it up, they let me carry over a few sessions with Joe who really helped me understand the equipment and the process. The protein shakes are also delicious AND yoga with Sommer is amazing. I’m not deducting stars for this, because I love the gym, BUT I do wish there were more group fitness classes in the early evenings and Sunday childcare.

Source: Google

★ 5

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★ 5

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★ 5

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★ 1

Found this ad on my car during my lunch break. Had melted and stuck to my window after sitting in the sun. Stop touching peoples vehicles while they’re at work. Or just stop touching peoples vehicles period. Told me it was a trainee that didn’t know not to put it under the wipers. I do not and never will use this gym.

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★ 5

Gym is good quality and the workers are very friendly

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★ 5

The vibe is very welcoming and nonjudgmental. Staff is kind and super helpful. They have childcare and are family friendly.

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★ 1

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★ 5

Love this place, staff is friendly!

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★ 5

This gym has been amazing! Becca is so welcoming and Jenn makes the best smoothies

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★ 5

Awesome equipment, awesome staff, awesome everything!!

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★ 5

Awesome gym

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★ 5

Amazing gym, up to date facility, and knowledgeable / friendly staff to complete the experience. My GO TO gym anytime I’m in Jacksonville. Oh, and their manager Jen is the bees knees!!

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★ 5

Helpful staff. Clean and organized gym and equipment.

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★ 5

Nice staff! Smoothies are good!!

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★ 5

Best gym around with the best trainers in town!!

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★ 5

My husband, baby and I have been going to Fit4Life in Jacksonville for a year now and we absolutely love it! We just renewed our memberships for the next year with their BOGO promotion! My favorite part about the gym is the kids zone, the staff is extremely friendly and attentive. The kid zone is stocked with plenty of toys and activities and is kept clean! We love the Jacksonville location for the size as well! Although there are tons of people here, there’s always room for you to complete your workout too!

Source: Google

★ 5

The best gym in Jacksonville by far! Not only does the equipment selection and quality exceed all the other gyms in town, the amount of epuipment allows for no waiting time. Not to mention the staff is always so kind and welcoming! The smoothies are so yummy too and convenient!

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★ 5

I have been going here for a few months now, specifically because of the child care they offer. I don't have any complaints so far, everyone is helpful and approachable.

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★ 5

Love this place! I have been a member here for over 2 years and it has been worth it!

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★ 5

The staff cares about their members and their needs. They go above and beyond to make you feel welcomed, comfortable and appreciated.

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★ 5

The gym equipment is well maintained and stays clean. The staff is friendly and works to support local business and clubs in the community. Justin and Jennifer are awesome people and are always trying to make the gym better.

Source: Google

★ 5

I attend this gym every day, the staff is always friendly, the gym is by far one of the cleanest I’ve attended, and plenty of equipment to choose from for all types of fitness, I bodybuild and this is by far one of the most beneficial gyms I’ve attended for my fitness goals,

Source: Google

★ 5

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★ 5

This is the only place in Jacksonville that I will work out best gym best equipment and staff is amazing!!

Source: Google

★ 5

Love coming here! The staff are always friendly, it's 24 hours, and it's kept very clean!

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★ 1

The gym itself is not bad. Staff is cool enough and helpful. The contract that you sign is the kicker. It’s like a 360 slave deal with peak payment solutions. I’m moving and tried to cancel my membership, the agent said I could only do this if I’m moving more than 25 miles away from the gym. I’m moving 200. He responded “oh there’s a gym near your new location so I can’t cancel it.” Then he asked was there any health conditions that I deal with, to be valid to cancel the membership. I told him I have chronic back pain, he responded: ill email you a doctors note to get filled out and submitted.. he wanted me to pay for a doctors visit to cancel a 30 dollar month gym membership.. BFF. I called the gym they said it was gonna be canceled but they had to have a 60 day notice… FOR A GYM MEMBERSHIP. I think that’s very scam like considering to move out your home you usually need a 30 day notice. Overall I’m very disappointed w the customer service. They basically tried everything they could to not make me eligible to cancel a damn membership. Money hungry polices is a great way to ruin your company. Thanks for the non-help :)

Source: Google

★ 5

Justin is great!! Made me feel comfortable in the gym after having bad gym anxiety, and answered all of my questions!

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★ 1

They are a state of the art gym, however they handle their payments through a second service called "peak payments." I went while I was in the Marines and put in a cancellation request well in advance to me leaving. I leave and then I find that they're still charging me for my membership. So they ended up stealing several hundred dollars from me despite me being a loyal customer there for the entirety of my enlistment

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★ 5

This place is awesome! The sheer volume of equipment beats everything around! 13 squat rack stations, every plate-loaded piece you could ever want! They also have free childcare and a full smoothie bar! Highly recommended!

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★ 5

Been working out here for years and couldn’t ask for a better gym! The atmosphere is amazing and they have the best staff and equipment around!

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★ 5

Always a clean facility, the staff is very friendly and helpful. They’re great with situational awareness and staying available in case anyone needs help or has a question. The shakes after your workout are also quite phenomenal!

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★ 4

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★ 1

Do not recommend getting a membership here. They charge an $69.00 annual maintenance fee every April 17th.

Source: Google

★ 1

First, the gym is often very dirty and unorganized. The water filter barely gets replaced and some of the machines are so dirty they look like they have not been wiped down in ages. Even after closing for 'deep cleaning' they were still dirty. It is hard to find the times you need to workout because the disorganization within the gym is so bad. You will have a much more pleasant experience at Gold's Gym. Second, cancelling with this gym is a very difficult process. They make it very difficult to cancel in the first place, and when you are able to cancel, it is very expensive. For a small gym with only a few locations in a very specific region of North Carolina, cancelling should be a lot easier. Even Anytime Fitness, a gym with multiple locations nationally and internationally, has a smoother cancellation process. I do not recommend this gym in the least.

Source: Google

★ 1

Do not go to this gym. Bathrooms are always disgusting. It seems like they clean them once a month. The employees don’t do anything but sit around all day. The gym is expensive compared to all the gyms around the area and the amenities are less compared to the gyms around. At first I was excited to be there but the longer I keep going, the more I keep hating that gym. And the worse part of it is I have to wait a year to cancel the membership because I have a contract with them. And if I decide to buy out of the contract I would end up paying more than the entire membership is.

Source: Google

★ 5

Came in to the gym on July 25, 2024 and I have to say it’s the best gym around the area! Becca was so helpful and the nicest person behind the counter to interact with! The other staff member's were super helpful and welcoming too! Had tried different gyms in area and did not like them anywhere close to this one! Had all the machines plus more than what you could think of!

Source: Google

★ 5

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★ 3

Somethings wrong your door key scanner couldn't get in on Sunday. Can you put a scanner on the outside so we can get in and not get swarmed by street beggers

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★ 1

Trying to charge me for multiple training days I never confirmed with a trainer Iv never met, (200$ down deposit already kept) trained here for over half a year and never had any issues. Until I needed to change gyms to be closer to new work location.

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★ 5

Love fit4life jessica heath is got to be one of the best trainers around

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★ 3

The door didn't work half the time but the equipment isn't bad

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★ 2

great gym for people not leaving the area within 2 years. not good for military. also expensive compared to most gyms around

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★ 1

Very unprofessional staff, and the training sucks!Worst gym ever I'd say🤷🏾‍♀️Courts Plus is a much better option😊

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★ 1

Go here if you want to have a free membership 😬
Lots of non members in there and doors wide open all hours of the day.
Update. Someone has worked on the doors 4-5 times over the last 12 months they have been broken. Non members coming in have zero consequences as well as members bringing in non members. Poor management, great equipment. Get new staff and fix the doors. It’ll be a new gym.

Source: Google

★ 5

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★ 1

Lied to me about what I was signing had to hire a lawyer and deal with the billing department when I originally signed up the guy said 6 month contract and I was like cool because I knew I was moving due to health stuff but he pulled a fast one to get a sale luckily I had records and in the beginning I recorded not just my conversation but my sister as well in the state on NC only 1 person in the conversation has to agree to be able to record it I have pic of the docs I was supposed to sign originally . It's a Good gym with good child care just the people to get a sale or how they pay them are not cool

@Fit4life Health Clubs: you think I'm crazy enough to post and use my real name...... naw Just know I see y'all shade. I'm a disabled veteran too and That's the sad part causes a lot of us need a gym that makes us feel safe. Not one that triggers

Source: Google

★ 4

Great gym overall. Just the front door is broken. There have been times when I stand in front of it for 15 minutes and then get fed up and just open it myself. Please fix it before people think they can have a free membership to the gym. When it's fixed I'll give you 5 stars.

Source: Google

★ 5

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★ 1

If there’s an option for a negative review I will pick that. Worst staff! They don’t care about customers after they get your money! Don’t believe in the promises they tell you . Very deceitful. No wonder a lot of members are leaving. Small space and dirty! I will never recommend this gym ever.

Source: Google

★ 5

I cancelled my contract in lieu of a future date, according to the "Buyers Right To Cancellation" as stated at the bottom of page 2. Trish was absolutely helpful and kind. I shall return. Thank you.

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★ 1

Terrible management, Half of there treadmills are broke. Not a welcome establishment staff are not welcoming. Very snobby atmosphere, bathrooms are disgusting I don’t think they know how to clean.

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★ 4

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★ 1

Do not get a membership here. The Peak Payment company they use is practically criminal. When I tried to cancel due to relocating for the military I was told everything was taken care of. A week later I called in to confirm and was told nothing was canceled. Now they're saying even though the rep had told me and admitted to lying on the second call there was nothing they could do and they would just freeze the account until I move close to one again. This is also over several weeks since they take 3-4 days to respond and it's usually copy and paste emails. Look up Peak Payments reviews and that should give you all the info you need. Cant recommend this gym until they use a more ethical company.

Source: Google

★ 1

Don’t join ! Run to any other gym ! I would disagree with you that you have something for everyone, unless you are talking about the forging of signatures . You (Eric) forged my signature on personal training documents . I have filed a police report. Eric did this when he worked there. I have a copy of the documents . Even your employees that have seen the documents agree that they are forged .

Source: Google

★ 5

I love this gym! Open 24 hours and the machines are in great condition. Plenty of options and space.

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★ 5

I have enjoyed attending this gym. The environment has been supportive and friendly for me and my fitness journey. Jessy is also a wonderful personal trainer. She has taught me so much but also has encouraged me to go at my own pace and to appreciate my body and my efforts more fully than have before. Not only that she is a great role model in terms of what is possible when you show up and put in the work. I wish I didn't have to move so I could keep working with her until I hit my life long goals that are inside and outside of the gym.

Source: Google

★ 5

Jessy is a great trainer! Taught me a lot even in the little amount of time I have been working with her!

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★ 5

I’ve been a member of the gym for five months since moving to Jacksonville. The gym is clean, has nice equipment,, and the staff are always helpful and friendly. Shout out to my amazing fitness trainer, Jessy! She’s friendly, understanding, and knowledgeable about my fitness goals and is a great inspiration in helping me attain those goals. Jessy has helped me with my physical fitness, mental fitness, as well as sleep improvement and getting my dietary needs in order. She has been an invaluable asset in helping me through my post surgical recovery for joint replacements and regaining lost muscle strength and atrophy. Jessy is an asset to anyone she helps train as well as the Jacksonville fit for life location.
~ Victor Q

Source: Google

★ 5

Great atmosphere, lots of equipment, the personal training is pretty good, tailored to ones needs Jessey is the best.

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★ 3

Gym is great and the classes are good, but yoga instructor is basically working for free since the beginning of the year. And I tried canceling my PT within the 3 day period and I got a lot of back and fourth. Now I’m stuck paying for a service I don’t use and, I feel like I’m the one bothering them when I ask to cancel. I actually do like the gym a lot, so I’m hoping it’s not embarrassing to go once I get my pt service figured out.

Edit: they reached out and are having me do the cancellation process Sean is being very helpful and understanding of the situation.

Three months out and I’m not sure where that refund is.

Source: Google

★ 3

Pro: Great size, a lot of equipment and for the most part clean other than the over powering smell of urine in the men’s bathroom.

Con: You don’t need a membership to workout here. I personally know 5 people who’ve cancelled or don’t have access at all just wait by the door at night for someone to open it. Even during staffed hours when the door is unlocked they don’t require you to scan your pass so just walk in like you own the place and you’re good. I feel like I’m wasting $35/mo but it is what it is… Still a nice gym though.

Also, for the amount of people this gym can hold it’s weird they only have (1) urinal and (2) stalls for a grand total of 3 people being able to use the bathroom at a time.

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★ 1

The people and gym are excellent. However, the contract is an absolute trap made to continue taking money from you. Do not sign a contract with this gym or any gym for that matter. You will regret should you ever need to relocate.

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★ 3

I went everyday, 4hours a day, 5 days a week, then they changed all the machines around and it looks haphazardly organized and now I don't enjoy going there anymore. Currently looking for a new gym.

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★ 1

BE AWARE: Though not in the contract you sign, they will impose a cancellation buyout fee that is NOT in your contract if you cancel early. They will also charge for two more months (again not in your contract). My fee was $150, but without any terms, it can be anything they pick or you will have to pay out the duration of whatever time you signed up in your contract. I do not mind an up front and defined amount, but an arbitrary "buyout" - or pay the complete duration even if as in my case working far less in the area and living many lies away, is an open checkbook. BEWARE!

Source: Google

★ 1

The club itself is not where I have the problem, it’s the fact that they make you sign a two-year agreement, then, when you try and cancel after the two years, they tell you, you have to wait three months before the cancellation even goes through. I joined July 23, 2021, I called to cancel on July 23,, 2023. They told me that the cancellation wouldn’t post untill October 24, 2023 per the contract I signed, which was not stated to me when I signed it; which is my fault for not reading further. I should know better than to take someone out their word, so instead, I got charged a yearly maintenance fee For a gym I haven’t used because I’ve been going to Planet Fitness for Years now, because I was highly l Uncomfortable In this environment. When I asked them why I had to pay another 60 For maintenance fee when my contract was actually up in July They said that my contract isn’t up until October even though my two years was up in July. The company that own Highly unprofessional and seems to be a scam. I have never been at a place where your two year contract doesn’t end until three months After your actual two years is up. My suggestion go anywhere else, This place is going to milk you for every bit of money that you have. Once again, not a reflection on the actual gym itself the gym seems OK. It just wasn’t for me and the people who work They are just doing their job. They charge way too much, don’t have enough equipment, and will continue to charge you even after your two years is up.

Source: Google

★ 1

The gym has a lot of equipment and is clean. Also has classes. However, when it comes time to cancel, they make it virtually impossible and want to squeeze every last penny from you. Make sure you are 💯 certain what you are getting in to before you get scammed. Buyer beware!!!!!!

Source: Google

★ 1

They make it impossible to cancel your membership. Tried various of times to do so over the app as they’ve stated is the way to do it. Although we have orders and provided proof, to go overseas and there’s no possibility of us coming back to NC, they still want to suggest we “freeze” our membership. It is pointless to freeze it when we won’t be stationed back here anymore. We’re being told we won’t be able to fully cancel until we finish paying off the whole year when clearly we won’t be here anymore. We’ve had this membership since 2020 that we were stationed here and have made it impossible for one to just cancel. Their only suggestion ever is to just “freeze” it.

Source: Google

★ 1

I recently got orders , so I email them and they told me I still have to pay for the next two months even though I was leaving 2 months prior. They take days to try and cancel your membership. You can't do it at the location it's an email you have to send. You can't even call someone to get it situated.

Source: Google

★ 2

Nice variety of equipment. Has a few deadlift bars and plenty of squat racks. It would be a cool add on if they ever made a dedicated powerlifting room. With that being said the gym is extremely packed around 4-8pm. It’s almost not feasible to workout at that time. Still a 5 star tho because a lot of gyms are like that.

2023 review. The gym has added a few different machines since my previous review. It is really a nice gym however there is way too many people who come here. They are constantly running promotions to get new members. No matter what time you come, the gym is busy. It would be nice if they were to expand the gym or get another location due to the pure surplus of people they are signing up.

Source: Google

★ 2

Gym is about to do a refresh. Not a big fan of the staff at all. Three or four people I recall that work there are courteous and give you polite greeting on occasion. 95% of the time they are on their phone. When the front doors aren't working I've seen employees just sit there on their phones and guests have to walk to the front to help people get in.

This morning though literally had to brake check and move out of the way while I was walking bc a trainer didn't take a glance up out of her phone which is a constant thing walking around. Some days the gym is a disaster on the turf.

Just came from Tucson Arizona, where I worked out a Vasa fitness every day. It was jammed packed nonstop no matter what time but the equipment was always put back. I knew all the trainers and all the staff bc they were constantly working with everyone coming through the doors. Even though they were extremely busy I still rated them high. Customer service and professionalism go such a long way.

Positive note: good variety of leg equipment. Plenty of weight to go around and multiple lifting platforms. Early mornings are not busy.

Was the first gym I saw when moving here but I'll be looking around for others.

Source: Google

★ 5

THE best gym in Jacksonville. I felt right at home after joining the fit4life after moving to Jacksonville from Hawaii. They have plenty of squat racks and other equipment for all my fitness needs and I’m digging the new layout since the renovation. If your looking for a gym with a good culture and great physical trainers this is the one for you. Big shout out to Hope, thank you for the hospitality.

Source: Google

★ 5

Great gym

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★ 5

Super friendly staff and plenty of equipment to use. Overall an above average gym experience.

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★ 5

Super friendly environment and great guidance on fitness goals.

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★ 1

This review is being left after multiple attempts to resolve the problem on the company level and being told to basically “kick rocks” 4 months ago I paid upfront for a year membership at fit 4 life Jacksonville. While talking to one of the trainers I was told about how I could sign up for a month of personal training 1 30 minute session a week and be provided with a workout plan and meal plan to follow, after attending two sessions I was told my workout plan was “lost” and they needed to make another one. I figured it wasn’t that big of a problem as things happen. But I did not plan to renew my personal training the next month. Then the next month came and my account was charged continuously for personal training even tho I was under the impression I only had signed up for a month, after calling the payment company fit 4 life works through I was informed I had been signed up for a year. These documents are “signed” electronically and you are not presented with anything to read. I did read my paper contract and it said nothing about a year personal training membership. I have now paid over 720 dollars for a hour work out and no work out plan or meal plan. Have spoken with two “managers” of the location one (the female) was more then happy to help and tried to assist me the best she could. The other (the male) informed me my only option was to continue and pay off the 1600 for the rest of the sessions or buy out 25% of my contract. Which would be around 500 dollars. This company and its employees know exactly what they are doing the male manager even informed me that they “have a script” do not do business with this company do not sign with this gym. They hide the bad reviews and members to leave 5 stars in exchange for a “free protein smoothie”

Source: Google

★ 1

Terrible place. Terrible service. My husband signed a contract for the personal trainer. He was told that it was only for a month, but the contract he signed went for 12 months at $90 every two weeks. He’s been at this gym for four months now and they have taken $720 out of our account (before we noticed) . He’s only trained with the trainer twice now (1h in total) and the trainer that has promised him a meal plan and fitness plan still to this day has not given him one. When asked to cancel the subscription, they practically laughed and told us to pound sand. Do not deal with this pos gym

Source: Google

★ 5

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★ 5

I specifically come to this gym for hope. She is such a good trainer and helped me with my confidence and I’ve deff gotten results from working with her this past year

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★ 5

Excellent staff, and really good personal training programs.

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★ 1

This is a bad gym to join if you are military or temporary housed in this area. They not only denied my request to cancel my membership after providing military EAS orders, but they forced me to provide my marriage certificate and future lease despite my name being listed on the orders and the home of record listed as over 25 miles away. The gym is fine, but they don't even manage their own payments or cancellations. Do not expect a pleasant leaving experience.

Source: Google

★ 5

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★ 5

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★ 5

Great gym! The first gym to give me a tour without having to ask. I love that they have an awesome child care area. Justin is a great person to work with and he explains everything so there are minimal questions to anything. He is friendly and very understanding! Overall great time there.

Source: Google

★ 5

One of best trainers out here! Thanks Hope Ruff, you're awesome. 👍

Source: Google

★ 5

My husband and I took some extra income and invested in ourselves. For us...that's a pretty big deal. The amazing people at this gym. The amazing trainers who have helped us on our journey of making our health a priority. The understanding and support of trying to find work, life, kids, and health balance that the people who work here give you. It's all amazing. If you can pick your trainer we would recommend Hope and Christian. Hope pushes me to do the work and supports when I think I can't, which makes me actually be able to do the thing i didnt think i could do. She makes all of the lingo and terms so simple to understand. As long as you put in the work and dont expect unrealistic expectations you will see your body change and feel so much better. From what I've heard from my husband, and seen for myself, Christian does the same. The kid zone is absolutely amazing. They truly care about the kids and want to help. We have a nerospicy 4 year old and all we have gotten has been support and understanding. The equipment is well maintained and they are always doing things to update the space. We were told upon sign up that they were going to open another gym at the old Sears in the mall. With upgrades to the kids area and gym equipment. Can't wait to see that happen. Definitely recommend.

Source: Google

★ 5

Joined the gym a few months ago and started working with Hope shortly after. I love the workouts! She has me feeling super motivated after being out of the gym for a long time 💪

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★ 5

Love this gym and my trainer Hope! (:

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★ 5

Great gym to workout at! I've never worked with a personal trainer before and they matched me up with Joe Neuer. Working with him has improved my self confidence and made me feel better about myself.

Source: Google

★ 5

LOVE this gym so much. I’ve met some amazing individuals and their trainers are great and always helpful, especially Hope!!! Always has a smile on her face and ready to help someone who needs help especially when it comes to first gym goers! Thanks for all your tips and help Hope!!!!

Source: Google

★ 5

Coach Hope is one of the most knowledgeable trainers at fit4life jacksonville, she’s doesn’t make anyone feel discouraged and is always willing to help out anyone with their fitness goal!

Source: Google

★ 5

Hope always gives me hope! She's a ray of sunshine on an otherwise dismal day.

I had a dream last night I was a muffler, and I woke up exhausted!

Great gym!! Great people!!

Source: Google

★ 5

LOVE Joette's spin class. She makes it very easy to have fun during intense cardio and be prepared to bop your head along with her fire music!

If you're looking for a trainer, HOPE is the one to go to. From HIIT to strength training-she's got all bases covered!

Source: Google

★ 5

I’ve been training with Hope since mid November of last year and it’s been the best decision ever. I wanted to work on strength training and building muscle and she has helped me with that tremendously.

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★ 5

i have been with fit4life for almost a year now and have seen a big transformation, especially with having Hope as my trainer! she has helped me
tremendously

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★ 5

Clean gym, lots of different equipment & recommend Hope for personal training.

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★ 5

The gym is fantastic and I highly recommend personal training from Hope!

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★ 5

This is the first gym I’ve been an actual member at & I can honestly say I have no real complaints! There’s tons of equipment (more coming soon too)! When I first started coming here about a year ago as a new “gym goer”, the atmosphere never made me feel like I wasn’t welcome or I didn’t belong.

I also have personal training sessions once a week with Hope. She is AMAZING! I always have a new program ready for me as soon as I finish one. My workouts are great & I have seen so much progress from when I started with her! Not only is she able to help me in my fitness journey, but she’s also given me suggestions to help with sleep & joint pain as well. My overall confidence & health has improved significantly since working with hope. 5 stars isn’t enough!!!

Source: Google

★ 5

Hope Ruff is an amazing personal trainer and worth every penny. I made tremendous strides in just 6 months. She changed my life.

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★ 5

All I can say is Hope Ruff is an amazing trainer and makes going to the gym all worthwhile. Her morning classes are a real beast, in a good way. She is super positive and you can tell she’s passionate about her clients getting better.

Source: Google

★ 5

If you’re thinking about joining a gym this is the one for you! If you don’t know what to do or how to start I highly Recommend Trainer Hope! She is so great, makes workouts that are perfect for you and help you in the ways you need it and gives you motivation on days you don’t have it! I started In June and with her program I lost 1.5% of body fat and gained 3.5Ibs of muscle! Definitely worth the money and time! 💯☺️

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★ 5

Joe is a great trainer

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★ 5

Hope is the BEST personal trainer!! She’s flexible, attentive and a great conversationalist!!

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★ 5

Great atmosphere, loads of workout stations, friendly staff. This is my favorite local gym for sure!

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★ 5

Came to this gym about 2 or so weeks ago and I love it. The staff is great and the facility is amazing. I took them up on their free fitness consultation with Justin. He was super knowledgeable and is definitely an asset to their team and all the gym goers.

Source: Google

★ 5

Great gym, friendly staff and good machines! Healthy environment to just workout and do your own thing

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★ 5

great equipment great staff good atmostpheee and people in the gym

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★ 5

Great gym!

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★ 5

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★ 2

The actual gym and equipment are great! The childcare is not. So with that being bad I can’t go. Trying to cancel your membership is ridiculous. I will never be part of this place again.

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★ 5

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★ 5

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★ 5

Trainer is attentive to my request and needs as a client. The gym is always clean and well organized!

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★ 5

Recently joined Fit4life in Jacksonville and I had the best customer service!! Thanks Tom ! Keep up the amazing work

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★ 5

Staff was very friendly and knowledgeable. Settled my overwhelming fears of intimidation by the gym itself. The overall atmosphere was relaxing and clean. Staff was extremely knowledgeable about all elements of the equipment and the personal trainers were all welcoming as well. I highly recommend anyone to come and speak with them about joining.

Source: Google

★ 1

TERRIBLE. I was very optimistic coming to this gym. We really wanted to love it. The equipment is nice and the fact they have childcare sold it for me. However, I very much so regret ever doing business with this establishment.

1. Cleanliness is not a priority. Cleaning bottles are constantly empty, the bathrooms are gross, and the kids area is nasty.

2. The gym daycare is awful for any child that actually needs care (babies/toddlers). The staff were more interested in scrolling on their phones than watching the kids. Our baby goes to on base daycare and they always say she was great but I couldn’t workout without getting texts that she’s fussy and I need to get her

3. I’ve heard and saw the staff literally bash people in the gym and make fun of them in their “clique”

4. When attempting to cancel my husbands membership (as I paid for mine for the year in full) we were told he signed a contract. Which he never did. The only contract they provided us with was one without his signature or initials. They then refuse to stop charging our card.

5. When attempting to speak to a manager, we were NOT met with ANY sort of professionalism. The “managers” should have better training on true customer service vs taking the rude snappy approach.

I really hate bashing businesses, which is why on my account 90% of my reviews are positive but this place is awful. I am sure the response to this will be one to cover tracks vs taking any sort of ownership for the poor way this gym operates and the awful “customer service” we received but I hope I can at least save one person from making the grand mistake I did by joining this gym.

UPDATE: After snappy remarks from attempting to reach the owner on the FB page. We were told we would be provided with the contact they stated he signed. We have not been provided anything and now the business will not respond to any professional contact.

Source: Google

★ 2

It’s a really nice, clean gym but my husband and I rarely had a good experience with the staff. Not a lot of friendly staff, there were only 2-3 employees that had great customer service. The general manager is unprofessional and rude.

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★ 5

I had the sickest pump and the staff are so nice. Highly recommend this location for anyone looking to make gains.

Source: Google

★ 5

Gym high key bussin

Source: Google