Gold's Gym Brassfield

Greensboro, 3711 Battleground Ave, Greensboro, NC 27410 | ★ 3.8 (408 Review)

📞 +1 336-478-0370

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Gym Fitness center Personal trainer Physical fitness program

About the Club

Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.

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 Gold's Gym Brassfield
 Gold's Gym Brassfield
 Gold's Gym Brassfield
 Gold's Gym Brassfield
 Gold's Gym Brassfield

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Reviews

Zane

★ 5

Nicest front desk lady/manager my wife has met she went above and beyond wen my wife had a embarrassing situation

Source: Google

peter mall

★ 5

my favorite place

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Jordan Peek

★ 2

I won’t lie, the gym has some newer equipment, but a lot of it is really outdated, and the mix of old and new machines makes the layout look off. There was blood on the men’s bathroom walls, and overall, the facility is quite dirty. Even the area around the steam room has a grimy floor that clearly needs attention. The staff is great, the people who train there are great and I’ve been a member since 2017, but the cleanliness needs improvement. The basketball courts still have the same flooring from when it was The Rush in 2014. Small upgrades and a deep clean could make a huge difference. Even if the older equipment stays, maintaining a clean facility should be the priority.

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Barbara Amar

★ 5

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Nate W

★ 5

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W&A Westenberg

★ 5

Great facility. Super friendly and helpful staff. I feel safe and comfortable working out at this location. Great class schedule! Sauna is a plus. I definitely recommend getting a personal trainer. I wasn’t sure about that at first - but the results are better with one (for me at least). Don’t quit - join with a positive outlook and you feel better. Always fun if you get a friend to join with you.

Source: Google

Taylor Ridge

★ 5

Kristina the manager is awesome. Everyone is always friendly. No creeps hanging around while I am working out as well. Ladies highly recommend if you need a safe space to work out solo.

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Clarissa Cyrus

★ 5

Joining Gold's has become an important part of my ongoing fitness journey. What has made the greatest impact has been working with my trainer, Kristina. She is exceptionally knowledgeable and supportive, tailoring each session to my goals and ensuring I stay challenged in a safe, sustainable way. Her guidance and encouragement have transformed not only my fitness, but my confidence and mindset as well.

Over the past three years, I’ve lost more than 100 pounds and significantly increased my overall strength and endurance — results I never imagined achieving when I first started. The combination of personalized training and group workouts (love Les Mills!) keeps me motivated and always improving.

I highly recommend this gym to anyone looking for a positive, results-driven environment.

Source: Google

Zack Kearney

★ 5

The best gym in town, hands down. It’s clean, well organized, and has a friendly but serious environment. Their equipment is well maintained and there are a lot of options to choose from. The staff is friendly and their personal training department is TOP TIER. The trainers know what they’re talking about and will absolutely help you achieve your goals. I’ve worked out at countless gyms across Greensboro and this is by far the best.

Source: Google

Chris Hood

★ 1

Do not join this gym unless you plan to stay until you die. Read anything you sign. I now find I have a 2 yr contract that you cannot get out of. Never had this issue years ago in GA and canceled my membership in a day and never heard a word. Here, even though I am moving and the closest Golds is 15+ miles away @ my new address, I still have to go there or pay to buy out the contract. Absolute B.S. Send it to collections. This is a true scam. I have worked out at all kinds of gyms for 40 yrs from FL to PA & have never had this happen.

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Tina Johnson

★ 5

I love all the upgraded equipment.

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mrshawnmack D

★ 1

The bathrooms are consistently dirty, humid, and have an unpleasant odor, which makes the gym feel far from premium. The cleanliness could be improved (PF gyms are noticeably cleaner). Equipment, especially the treadmills, is outdated and in need of upgrades.

Source: Google

Hiu Lo

★ 1

I signed up my son for a 6-month training package at this gym. After my contract ended, they charged my card again without my permission, claiming it was due to an automatic renewal. I was never given proper notice of any renewal, and when I asked for a refund, they refused.

North Carolina law requires gyms to give clear cancellation instructions and written notice 15–45 days before renewal — I received none. Instead, I was told that because I initialed some fine print, they could keep charging me.

This is a fraudulent and deceptive billing practice.
I’ve since had to dispute the charge with my credit card company and am filing a complaint with the NC Attorney General’s Consumer Protection Division and will also be reporting them to the Better Business Bureau (BBB).

If you’re thinking about joining, read the fine print carefully and be cautious about billing practices here.

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Jian Zhuo

★ 1

They deliberately concealed the automatic renewal of the contract until I found out. And I have to cancel 30 days in advance? Are you serious? No wonder the rating is so bad. Everyone should be careful with their contracts.

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Andre Gills

★ 5

Everything you need under one roof

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Alex

★ 1

Don’t waste your money, this people only care about their business not about customers.
I cancel kids club and their kept charging me for 3 months , when I called them the person on front desk was rude and didn’t help . Nobody took responsibility nobody knew who cancel it . Guys they don’t care this is not the first time , be careful with your money!

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Jeremiah Thomas

★ 5

I’ve been going to this gym since oct of 2022, The gym has new owners and they are absolutely turning this place around! they’ve added a new MMA club which i’ve recently gotten my friend the wresting coach job! not much downside to the gym. it’s big, has its busy times, as well as its dead times. genuinely my favorite place to go to every day. only thing i could ask for is a few pieces of older equipment gets replaced with new ones! (which they’ve been doing!) and maybe better gym music!!!

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Dominick Pampillonia

★ 1

I wish I could come here more often as it's closer to my house. The WiFi never works or works very sparingly in certain parts of the Gym, and at certain times of the day as a worker told me.

I want to listen to my music while I work out. Having to drive 30 minutes from my house to the Wendover location really sucks, and I might consider going back to Planet Fitness when my contract ends.

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Joshua Friday

★ 5

I came in and got a jujitsu session with Coach Dustin, top tier experience!

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Anthony Davis

★ 5

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Otis Mccollum

★ 5

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Cole Talbot

★ 1

I was a member here for over a year and came back this week to renew my membership after a few months out of town. They are under new ownership that has significantly raised the prices for no apparent reason other than greed.

A year of membership at this gym used to cost me $360, and now it would cost $680. I was originally paying $30/month, but they have increased the monthly price significantly and added hundreds of dollars of fees. There is no difference at the gym other than several cardio machines being removed, two new gimmicky machines, and repainted walls. The pool is still closed as it has been since COVID, and the wifi is still broken.

BEWARE: They now use predatory contracts that shady gyms are known for. They will lock you into a two year contract with no way of getting out of it. If you do choose to use this gym (you shouldn't), be sure you know what you're getting into.

This gym has become a complete joke. Go across the street to Strive and pay hundreds less for a better gym experience with a simple monthly price.

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Sazia Coleman

★ 5

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L “Toni” G

★ 5

Best Gold gym yet very clean I mean clean ,big gym keep up the good work

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Windsurfer Guy

★ 5

Great gym but towel dispenser break nonstop .

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Rez Nodaeo

★ 1

Decent gym, been there for years. Signed up for the new disciple gym they incorporated and was lied to during sign up and not made aware of everything I was getting into.

Manager I spoke with Michelle offered no assistance, just told me if I didn’t pay them money they would simply add my account to collections.

Source: Google

John Kanazawa

★ 1

UPDATE: This gym has absolutely gone downhill. In addition, they now charge you biannual maintenance fees. The staff claim ignorance when asked about anything of consequence (I recently inquired about cancelling my membership) and will refer you to Peak Serve, though they do not offer a phone number. After searching on the Club Life app, I finally found the number. I just called Peak Serve to cancel my membership, and, surprise, they cannot cancel the membership over the phone! If anyone out there is listening, AVOID this gym at all costs!

The new ownership of this gym is absolutely awful. They provide no customer service and, when asked to speak to someone higher, they refer you to Peak Serve, their customer service department. When you call Peak Serve, the are nothing more than an answering service and can only be described, in the most polite terms, as frustrating and annoying. Caveat emptor - buyer beware before joining this gym!

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knorr Bennett

★ 5

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Abigail Mills

★ 5

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Fardin

★ 1

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Lindsay Lee

★ 5

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Dani Iqbal

★ 1

Repeated fee increases. Annual fees added to reopen the same thing that was available before too. Over crowded most days. Night staff doesn’t do anything. Nickel and dime for every thing. Equipment breaks and stays broken for weeks. And worst of all, locker rooms and bathrooms are FILTHY.

Source: Google

Katherine Tripp

★ 5

I'm new at this Golds on Battleground. I've had the best gym/staff experience here than I ever have! I'm starting all over and they offered a free overall assessment from a Physical Therapist, who gave me detailed info. on how to get started properly and without injury! Then I met Journie, my new Trainer! Talk about above and beyond! She is outstanding with the training, inspiration and keeping things interesting. She also has a great sense of humor, which I really need! The staff speaks to you and acknowledges your presence throughout your arrival, work out and exit. This is the way you run a gym!!!

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Florily Parada

★ 1

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Jennette

★ 5

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sydneyc

★ 3

i loved this gym when i first got my membership but it’s awful now. the staff is rude (except for this one women). EVERYTHING IS BROKEN. the only thing that kept me coming back here was the sauna and now the entire aqua room is closed. the equipment is good so that’s good ig and actual gym goers are super sweet but everything else has me considering getting a membership at a different place. gold gym brassfield get it together

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Michael Jordan

★ 5

I don’t know where all these bad reviews are coming from. The men’s locker room are always clean. The facilities are top notch. And the front desk is always polite and helpful.

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Ervin Stokes

★ 1

This gym deserves zero stars but they do have a sauna room and decent equipment

Bathrooms dirty
Always late to open the doors for the sauna
Paper towel machines always empty so if you wanna wipe down equipment you have to hunt for a machine with paper towels

Obviously it's management because employees only do what they are allowed to do

Fire the whole bunch because if you are not part of the solution then you are part of the problem

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Tony Romito

★ 4

Great atmosphere, wide variety of machines, has a dry sauna and an indoor pool, plates kept racked and bathrooms kept clean, overall good experience over a couple months of going

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Charlie Kidd

★ 5

This gym has cheaper rates than many other gyms I've been to, all while having bigger selections and far more options for people new to the gym to pros. This gym has workouts for anybody and I highly recommend this gym

Source: Google

Kevin Brevard Sr

★ 4

It's a good gym but does need to work on making sure everything is repaired with a sense of urgency. The sauna and Whirlpool have been down for a extended period of time. As big of a company as gold gym is they should be able to have it back up in 24 to 48 hours but definitely not multiple weeks

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Jessica Hazlett

★ 5

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Gabo Liota

★ 1

How sad this gym felt after the management to categorically only one star. Very disappointing beginning for the team; they’re very rude don’t even say hi to members or bye when you leaving the facility. I blame the “ GENERAL MANAGER” She don’t train the personal assistant in the right way considering their job is because we exist .. they are kinda of disrespectful the way they act. I would love to know who is the person who have this franchise to let him know that this place can be visited by the appropriate Health Department for all this irregularities. Here some pictures for you Mr Owner to be aware how disgusting this place is been managed by your trusted managers.

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Gso Gso

★ 1

Okay, let's make a short, don't botherJoin this Gym because that will make you stick to the year contract.There will not break it for you.I signed it two weeks ago. Now they said that in order for me too To cancel the contract , I have to pay the nine hundred and seventeen dollars which is crazy.these days Companies don't make you have a year contract.

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Evan Reign

★ 1

In total there are 5 soap dispensers in the male locker room oddly enough not even ONE of them have soap in them. The change in cleaning staff has been very evident these last 3 months but this is just disgusting. I won’t even start on the management change but not keeping the gym sanitized should you show you all the corners that have been cut. I’d upload the video but only pictures are permitted.

Source: Google

BRYAN MARLOWE

★ 1

This gym is trash do not expect them follow the normal Golds membership rule off allowing visitors to access with pass. I guess this is the owners way of maintaining a certain crowd. Sure wish there was a la fitness in Greensboro

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Glenda Carter-Trexler

★ 3

First time at this location. The pool was cold which is not good for arthritis. One of the reasons I was there. The Whirlpool did not work. The rest of the gym seemed nice and clean. Nice equipment and plenty of choices.

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Kallee Kerestes

★ 5

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EA Turkan

★ 5

It’s a decent gym with well maintained equipment that does not stick-slip. The culture at this location is also good . No one is doing standing arm curls on squat racks or Use benches as wireless phone chargers . (no it does not work)

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Bruce Shipwash

★ 1

Horrible customer service. Lied to me when I signed my contract for membership. Then want me to pay a buyout after they're no longer offering the service I signed up for the membership for in the first place.

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Riquelvi Cruz vargas

★ 5

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M P

★ 1

HORRIBLE! HORRIBLE! HORRIBLE! I will be talking to the manager today about front desk agent Hannah W. I was treated horrible this morning it’s a shame.

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Lana Mimi

★ 1

Don’t waste ur money.

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Dwayne Washburn

★ 4

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Damian Diaz

★ 5

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Chase Montague

★ 1

Some mystery charge of $25 for a charge back showed up on my account and when called they didn't really seem to care. Told them I'd just cancel my membership and was told ok have a good day.....

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Vanilla Jack

★ 5

Recently returned to this location after more than a year and I have to say, I'm impressed. The pool is back open, they have a lot of new machines, and the place has been remodeled. My only criticisms would be that there aren't enough adjustable benches in the dumbbell area and I don't like the ultra bright fluorescent honeycomb lighting fixtures they have in the ceiling now. Other than that, I'd recommend joining! 👍

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One Last Thought Podcast

★ 5

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Anthony Johnson

★ 3

Great gym, but shower curtains need to be changed...some have stains on them

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Marcus Holley

★ 4

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jankoba sambola

★ 1

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David Midyette

★ 5

Love it here. So many different folks of all ages with very few poseurs! The staff are great and the place is clean. Plenty of equipment and the sauna is nice. I drive from Kernersville just to lift here.

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First Sun Services

★ 5

Byron knows his craft..Very welcoming and knowledgeable gentleman. Great to stop by at Gold's Gym

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Glen Mckinney

★ 5

What you expect from Golds Gym.

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Pat Gibbons

★ 5

I am very happy at this gym. All the classes I could ask for. Great instructors, variety.

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Joanna

★ 5

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Brandon Totel

★ 3

Good selection of weights and relatively clean. They are starting to do some improvements like just painted the gym. Would be nice to see more improvements to the look of the gym and make sure broken equipment is fixed in a timely manner.

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Sammie

★ 2

My husband and I have been members of this gym since 2021. We have loved it until very recently. Recently they have gone through a management change and made new “improvements” including a depressing paint update, removing an entire row of treadmills so you have to fight to get one, and the newest one: a $34.99 twice a year club improvement fee that both my husband and I will have to pay separately on top of the monthly membership even though we’re in the same household. It’s only a matter of time the monthly membership goes up as well. We can’t beat the convenience of the location but will be looking for an alternative gym.

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Kam Alwaisi

★ 3

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lorie meyers

★ 5

Very nice people. Very clean

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Jonathan Priest

★ 5

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Garrett Miles Keeton

★ 3

Not enough of a machine, or free weights available for peak workout times.

Same folks just about every time claim and dominate the same machines and free weight benches day after day, and sometimes for 20-30-40 minutes at a time. All the while using their phones, socializing, and not actually working out.

Reasonably clean, but the cable accessories are thrown all across the gym, and most of them are horribly worn out.

Annoying personal trainer will try to talk people up while they are working out.

These problems are all common nowadays at Golds, LA Fitness, Planet Fitness.

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Zeeshan Ashraf

★ 1

Worst customer service. No internet

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Caleb Broaddrick

★ 3

Pretty good gym, no trouble getting a bench. Needs a sauna.

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Marq Dixon

★ 5

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M

★ 2

I recently had the opportunity to visit this gym, and unfortunately, my experience left much to be desired. The gym's limited equipment and lack of attentive personnel were noticeable from the start. I found myself struggling to get assistance or ask questions.

The biggest issue for me was the lighting situation. The gym lacks natural light, making the environment feel dim and claustrophobic. With only a few windows on the front side, the rest of the gym remains poorly lit. This seriously affected my motivation and overall workout experience.

Furthermore, the air conditioning system didn't seem to function optimally. The lack of proper ventilation made the gym feel stuffy and uncomfortable, especially during intense workouts.

Adding to the disappointment, the tuition fees turned out to be problematic. Cancelling my subscription resulted in an unnecessary financial burden, as they deducted an extra month's payment from my account.

In conclusion, while the gym may have potential, it falls short in various aspects that are crucial for a satisfying workout environment. I would recommend considering other options that offer better equipment, more attentive staff, improved lighting, and a fairer subscription policy.

Source: Google

0lguy louis

★ 5

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Carlos Pacheco

★ 5

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Pleasantte Kinsler-Johnson

★ 5

Golds gym presents a comfortable environment to encourage a healthy lifestyle and to jump start moving in a safe and healthy manner. Shanice, my personal trainer, was the best trainer! She supported me throughout my process to help me reach my gold. Even though my training session is done, I'm able to continue my exercise routines and call her if needed. Shanice is an awesome trainer!!

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4045

★ 5

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Nathaniel Mcneil

★ 3

Always A Good Workout.....It would have been A Great Workout if the steam room and the whirlpool and pool would open back up. Covid is over.

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Madison Joyce

★ 5

The atmosphere and friendliness of this gym is unlike any other I’ve been to! The front desk is always very helpful and knowledgeable! I would highly recommend this gym to anyone looking to join!

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Krishna Vamsee Duggaraju

★ 5

Great gym equipment

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Anthony Chavez

★ 5

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A Jones

★ 3

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Lynn Owenby

★ 5

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William Bradley

★ 5

Good Atmosphere, Gr8 Place to work out.

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Nelson

★ 5

Great experience, tons of equipment and a good environment

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Christopher Brothers

★ 5

Gold’s Gym Bradsfield is an outstanding facility! The manger was great, he allowed members of our wrestling to workout for free before the state wrestling tournament. I cannot appreciate his generosity enough!

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Melvin Mungo Jr

★ 5

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Bryan Nguyen

★ 5

Came in for a day pass.

Lots of equipment, clean facility, friendly staff and friendly gym community.

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Harley Amburn

★ 5

Love this place! They have everything that I need to get a good workout in! The hours aren’t bad and I love how they have a all ladies area, classes, trainers, basketball and supplements to buy! Everyone here is also so friendly!

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Hatem Alzhrani

★ 4

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Abit Sada

★ 5

Excelente

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Thomas Hairston

★ 5

Fun. Clean

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Drummer Dude

★ 5

Very clean. And the Gold's Fit class is the best!

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Andrew Grecu

★ 5

W gym, good equipment, wish there was a sauna but it’s whateva

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John Kellam

★ 5

Gold's Gym Brassfield is a Great place to workout, whenever I come to this gym, it's clean and the people working here are very nice and knowledgeable. Whenever I'm in this area, I come here for a workout. Their equipment is always clean and working.

Source: Google

Karen Ross

★ 4

Member for many years. Great gym and ana is the best as group Zumba instructor. My only complaint is the pool hasn't been open. I enjoyed water class and lap swimming. I would like for it to be open. The older folks at the gym need something they can do that is easier on joints.

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Daniel Parker

★ 5

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Chariis Franklin

★ 5

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Rodney Gray

★ 4

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Michael Fagg

★ 5

Tyra Banks & Carrie Underwood are Pretty Women.

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Abbie Morin

★ 5

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Jordan Garner

★ 5

Excellent Gym! Visited while I was in town for work. I had a few question about a machine I wasn’t familiar with. Corbin was there to help answer all my questions.

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Enrique Cedeño

★ 5

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Shirley Burgess

★ 4

Nice people. Clean and sanitized

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Ball

★ 4

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Clara Rodriguez

★ 5

Best gym in the area. Super spacious with super friendly staff.

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LaShawn Allen

★ 5

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eric panzera

★ 5

Good people
Great staff
Clean facility
Good equipment
If your looking for a great lift and a great coach
You'll find both here at golds gym

Source: Google

Nice Girl

★ 1

Used to great as the Rush but has steadily gone downhill since. No more rock wall, no sauna, no steam room, no hot tub, swimming pool classes gone, and so am I. As a long time member I’m just so disappointed in this place. Poorly managed.

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Kevin Belcher

★ 1

Very disappointed with this gym, tonight as i was at the gym working out around 7 when the gym was packed, someone cut my lock off my locker and stole nearly 1,500.00 dollars out of my bag. Talked to the people up front and said oh its happened before and that i shouldn't ever put anything in the lockers, even though i had a lock on it..i asked can you check your cameras and was told even after all the break ins on lockers that they still never fixed the lockers...like what a good way to help protect your customers in your gym. If this happens often then maybe fix the dang cameras!!!!!

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Huzayfa C

★ 1

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Ibma.-

★ 3

Great gym, does get crowded but I don't mind but there has been broken equipment in there since I've started the gym 3 months ago and it's still broken, and the pools been closed for so long I didn't even know there was a pool

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Nemy Siu

★ 5

Top Tier Management and Trainers, Clean training environment, and Great Equipment

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Wilson Ktria

★ 5

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Blake Bralich

★ 5

i have worked out at several gyms. this one by far is the best fit for me. it's very comfortable all the guest are very respectful of other and their processes. kaitlyn is always their to greet you with a smile to kick off you work out!!!

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Robert Harris

★ 3

Sauna not open...

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Brandon Solomon

★ 4

The staff is always friendly and the equipment is maintained nicely. They do a good job of keeping the place clean as well.

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Aaron Ali

★ 5

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Greensboro Symphony Orchestra

★ 5

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Lisa Crawford

★ 5

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Christopher Coachman

★ 5

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Brandon Cash

★ 4

Nice and clean

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Carolyn Garavente

★ 5

The entire staff is very friendly 😃. Great offerings for equipment 🏋🏻‍♀️, trainers for one on one sessions, and group exercise classes. I would recommend taking advantage of the free personal training consultations 💪🏻, the trainers all have specialties that will make your experience unique.

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Corbin Dodson

★ 5

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Kaitlyn Baker

★ 5

Good staff, great equipment, everyone is very friendly

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Fraser Orr

★ 2

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Lunita Billing

★ 2

Decided to cancel my membership today for two reasons. Certain staff can be unprofessional and the equipment is very worn or gets stolen then not replaced.

The woman with pink hair and one eye said she might not cancel my membership because I signed the cancellation form in green ink... from a pen that was on her desk. Also beware, they make you cancel 30 days in advance or they will charge you for another month. Kind of a crooked practice in my opinion and is pretty much a fee for canceling.

Also, certain equipment tends to disappear or become damaged over time without being replaced. For example the staff has warped and ruined almost all of the basketballs by over inflating them - yet they’ve never been replaced over the 7 months I’ve been a member of this gym. Other examples are the worn out cable attachments and faulty water fountains.

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Chris Weaver

★ 5

Great facility and great trainers. I train with Corbin..highly Recommended.

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Violeta Martinez

★ 5

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Michelle Doebler

★ 5

I thoroughly enjoy working out at this location. The staff are friendly, there is a variety of equipment, and I always see someone I know.

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Kenya Stubbs

★ 5

I absolutely love this location! The staff is very friendly and Kenya is always very helpful and remembers my name when I come in. The gym is always so clean and the trainers are awesome as well! I had an issue with my account one month and Alan was very helpful and made sure to get It taken care for me right away. I wouldn’t want to go to any other gym!

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Fernando Reyes

★ 5

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Jason Galvan

★ 5

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Junior Mata

★ 5

Violeta is da goat and the weights are mid 💯

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Mckenzie Pell

★ 5

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Ariana Wolkerstorfer

★ 5

I absolutely love the environment, all the front desk members are incredibly friendly, the gym is always super clean and organized. It’s a great place to workout at and the environment the members and staff great is phenomenal!!

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Cameron poston

★ 5

Golds Gym Brassfield is the best gym I’ve been to. The atmosphere is great every time I walk in and the employees always have great attitudes.

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omar ajaj

★ 5

Very good gym. Great people and management.

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Patrick Kenny

★ 5

Staff is courteous

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Susana Quintana

★ 4

Very great place ! Violeta at the front desk always helps feel very welcomed and is always willing to help with any problems. The only thing that it’s missing to get those five stars is the equipment can be a little worn and the inside might need some renovation but the community itself is what makes the gym a great place! The staff has always helped me when I needed it and continues to help me through my process!

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Darryl Speed

★ 4

The staff very friendly. Always willing to help when asked. The front desk people always sets the tone when entering the building and that has always been great if there was a downside it would be gym cleanliness. Too often I find dusting corners on equipment

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Mary Alvarado

★ 5

I’ve been there on several occasions as a guest. They have the best staff. The girl with pink hair, Violeta, and McKenzie make you feel safe and at home. The place looks great and clean 10/10 would recommend to friends and family .

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Montserrat G

★ 5

Nothing but love here at Gold’s Gym Brassfield, the environment is friendly not to mention the staff! Want to especially remark team member Violeta Martinez !! Whom never fails to greet me with such positive attitude, SPOT ON !! Makes coming to the gym a delight

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Griselda Silva

★ 5

Great environment to go to and work out! They have really good hours, a clean facility, and great employees! Big fan of Violeta too! Always welcoming everyone with a great attitude!

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Milagros Alvarado

★ 5

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Eden Dodd

★ 5

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arnulfo martinez

★ 5

This gym is very clean and professional! I’m always greeted when entering and I love the staff. Especially the front counter girl Violeta! Definitely coming back!

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Tyree Ellis

★ 5

I’ve been going to this gym for about 7 months now and it is one of the best gyms I’ve ever been too. The staff members are incredibly nice! Especially Violeta Martinez! The equipment is great as well.

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Vincent Pritchett

★ 5

All the staff at golds gym at Brassfield are very professional very knowledgeable and very friendly,

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John Erickson

★ 5

Great place clean and lots of machines and positive people

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Savvy McCracken

★ 3

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Auryana Pratt

★ 5

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Elinor Blackwell

★ 5

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Chris Lomax

★ 4

Great staff, great members! I enjoy going to this Gold's, it's clean the people are friendly. Great energy.

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Kelsey Kennedy

★ 5

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Hassan Allah

★ 1

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Matim Allah

★ 1

Just go to the one on Randleman Road.

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Javier Rengel

★ 1

Unprofessional staff, especially the front desk. Rude. Don't even think of going to this gym.

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Xavian Thompson

★ 5

Clean

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Captain Kirk

★ 1

The gym is really good. The layout and equipment make for a great workout. Now the not so good. I paid for the year then covid hit. When they opened back up they changed their hours and I could not attend. This caused me to lose my money. They put my membership on hold during covid and that was good but the time change got me ( fine print ).

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Tate Vestal

★ 1

I was greeted by eden with the pink hair and treated with the worst most terrible customer service. I was told I had a 30day guest pass activated last time I came and tonight I was forced to either pay the $15 guest fee or open a membership or leave. This was completely new information to me. I was shocked I couldn’t go inside.

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Anthony Nagle

★ 3

Glorified planet fitness

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Ken Scott

★ 1

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dryvur

★ 1

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Jerry blackwell

★ 5

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Robbie Srodek

★ 4

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Kelly Fei

★ 1

Membership cancellation was told to be done by email or online. Back and forth several times then told to fill cancellation form. After the paper work 25 days' later, still keeping charge membership fees for our three members. We'd relocated to out of state already and didn't use gym one day in this month and paid. Why they still charge for next month?

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S

★ 4

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Anthony G Posey

★ 5

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Melissa Carmona

★ 2

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Joseph J

★ 4

Plenty of free weight's, spacious, wasn't overly crowded!

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Naomi Chris

★ 1

The gyms manager, I believe it is a female with brown short hair with a name that starts with M. She was the absolutely worst at helping her new customers navigate the gym, she was less than ready to help and extreme rude/sarcastic. We are completely turned off from this gym and will be canceling our membership within the week. I do not recommend this gym whatsoever, staff is rude, it’s over crowded, and filthy.

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Rosa I Hernandez

★ 5

El mejor lugar

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O Padrino

★ 5

After a year of confinement do to the virus I return to golds gym and my subscription was active the follow the safety procedure and after that I was allowed to enjoy the gym.
It was quick.

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Kahil J

★ 1

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cedric T

★ 4

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Yo S

★ 5

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Jamel Vick

★ 5

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Matt Sixberry

★ 5

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Konrad

★ 5

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Todd Mckenzie

★ 5

Clean gym. Friendly staff. Not too busy. What more could you ask for? Thanks for getting it right!!!

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Youngho Hwang

★ 4

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Mark Davis

★ 5

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Tim Stook

★ 3

The people that work there are great. Make it very friendly. There are issues with groups working out together taking over parts of the gym. A couple guys workout shirtless which is gross.

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bruce Eaton

★ 1

I have arthritis so I joined Gold's to use the pool. On September 15th they closed the pool. I asked at the front desk why and was told it was for repairs. On October 5th I cancelled my membership because the pool was still closed and no one could tell me when or if the pool would reopen. Two weeks later I was charged the yearly membership fee. I went to the gym to complain about the charge and was told I needed to give a 30 day notice. If someone had been honest with me about the pool I would have cancelled on September 15th!

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Courtney Atkins

★ 1

They’ll charge you to cancel your membership even if your month to month, a scam, some of the staff is rude with attitudes and they don’t sanitize for Covid

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Timothy Lee

★ 5

5 gold stars for Gold's Gym. Always clean. Courteous staff. Machines work. Social distancing accommodations.

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Peggy Braxton

★ 5

Great atmosphere and Michelle is BOMB!!!

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Ruth K.

★ 1

They do not adhere to Covid-19 cleaning requirements. The patrons are in charge of cleaning the equipment themselves. There is no periodic deep cleaning by an outside professional. Staff frequently don't wear masks or wear them incorrectly. Management is poor and doesn't seem to care. Maybe because they're in bankruptcy?

Source: Google

Tricia Manns

★ 1

The gym did not notify me they would be charging membership fees upon reopening at the capacity ordered by the governor. They also tacked on a $49 annual fee as well. This is disrespectful during Covid as I have valid health issues of which Covid puts me at risk. I spoke to the general manager and he refused to remove any charges while the Governor’s order is to go to these places only if necessary. This is bad business and I am reporting this to the State, better business bureau and corporate for resolution. Everyone is struggling and every other gym I know has offered accommodation and sent appropriate notification to members

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Stephanie Ramirez

★ 5

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Rebecca Stanifer

★ 5

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Renee W

★ 3

The staff are very friendly, the machines are rarely maintained and never regularly cleaned.

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Vernon Davis

★ 5

The staff is really friendly and the place is keep in great condition especially with the COVID situation

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Cameron Hutchinson

★ 4

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Fallon Evans

★ 1

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Jake Herman

★ 5

Phenomenal gym and great staff

Source: Google