★ 5

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★ 5

Great customer service

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★ 5

Great walk through and tour of the facility. Already excited to get in a workout!

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★ 5

Everyday our staff has amazing energy and more than willing to help out!! - nick was super professional and helpful, made my experience great!!!

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★ 5

Nick and Jack rock!

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★ 5

Nick and Jack rock!

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★ 5

I come here often and Jack and Nick are very friendly and welcoming at the front desk! I’m always greeted when I come in and when I’m leaving.

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★ 5

Great job and thank you for all the information. I look forward to joining!!

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★ 5

Sometimes you don’t realize how good you had it until it’s gone. After moving from NC and trying out several different gyms, I can confidently say that this O2 location is hands down one of the best gyms I’ve been to in the U.S.

They have both a sauna and a steam room, which is extremely rare for a commercial gym -- let alone having both in the same facility. There’s also a solid boxing bag, an outdoor turf area, and two indoor turf spaces. Overall, it’s a fully equipped, well-rounded gym that covers pretty much everything you’d want.

In the interest of being fair, a couple of downsides I noticed a few years ago when I used to go there:
- The men’s locker room could sometimes get dirty and extremely unpleasant without regular upkeep
- Some machines would be out of order for extended periods, though this didn’t affect me much since I mostly box

I also tried the O2 at Brier Creek, which isn’t quite as nice as this location, but still better than most gyms I’ve been to.

Solid 5 stars from me

Source: Google

★ 5

I’ve really enjoyed my time at O2 Durham. The staff always make me feel welcome and bring such great energy to every visit. Mary Beth deserves a big shout-out for her kindness, professionalism, and the support she brings each day.

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★ 4

The only reason why l give 4 stars is they dont have enough attachments. Brought to their attention but still waiting. 🤷‍♂️

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★ 5

Malcolm awesome

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★ 5

Nick at the front desk made my experience wonderful and positive. Really great and chill vibe.

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★ 5

nick at the front is professional as hell and made my experience awesome

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★ 5

Katie and jack were very pleasant and welcoming. I would go here because of how good they made me feel in our tour. Thanks guys

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★ 5

O2 has a great amount space, variety of equipment, and wonderful add on services/amenities. The staff members are all friendly and helpful, too. I really enjoy going there!

Staff member Jake even shows up early when he doesn’t need to because he is so committed

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★ 5

This gym is very clean and open! The front desk guy, Jack, was super helpful and welcoming when I came in.

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★ 5

Katie was so great! She definitely helped me feel comfortable and confident in making sure O2 would be great for my health goals!

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★ 5

As someone who has had bad gym experiences, O2 Fitness is amazing has set the bar for any future gym. Not only is the gym itself beautiful, clean and everyone in there is friendly, they don’t try to pressure you or push you into buying a membership. Even during the trial period they give you the same professionalism and support as a member. Katie and Jake were great! They gave me a great tour and made sure I was knowledgeable of all of the benefits.

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★ 5

I had a greattt experience with Gabby. She was super friendly, informative and fun! Really helped to push my decision forward😊

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★ 5

Katie was super quick and efficient in helping me set up my gym membership. I love the staff and the environment. Definitely a lot better than fitness connection already

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★ 5

Jake gave a great tour and customer service!

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★ 5

Jake was amazing!! Greeted me as soon as I walked in super friendly and even gave me some tips and some workouts !!

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★ 5

Great tour from Jake and Katie! Can’t wait to start working out here

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★ 5

Nick at the front desk was super welcoming and helpful! He went above and beyond to help me sign up for the gym!

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★ 5

Nick at the front desk is extremely professional and welcoming every time I walk in. He keeps the gym in check and answers any questions I have!

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★ 5

I am really enjoying my time at O2 Durham! The staff are incredible and make each session fun. They greet me with a warm smile when I come in and leave and are super down to earth. They turn any bad day into a good one. I would love to shout out Mary Beth, Nick and Jack for kindness, professionalism and support!

Source: Google

★ 5

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★ 5

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★ 5

This is the first gym I became a member of since moving to Durham. The staff here are very welcoming. I was given a tour on my first day by staff member Mary Beth. She did an excellent job and answered all of my questions about equipment and amenities.

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★ 5

Mary Beth was so kind and helpful at the front desk!

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★ 5

Really great staff and management. Jake helped with renewing my membership after coming back from injury, and made the process simple and easy. Even helped with setting up physical therapy and personal training! Highly recommend this location for newcomers

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★ 5

Talking with Jake was excellent. Amazing facility and extremely understanding managing staff! Would recommend!! 10/10!

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★ 5

Quick and efficient tour of the facility and knowledge of the company. Thanks for all the info Jake!

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★ 5

New member here! First impressions are everything for me. I booked a tour of the O2 fitness gym in Durham (highly recommend everyone do this for any facility they’re interested in). Mary Beth promptly greeted me at our scheduled time. She was so warm and kind in showing me around, and answered any questions I had. Her sincere interest in my health journey was a part of what sold me on joining. Ever since then, I’ve always been greeted with a smile and met with exceptional professionalism by every member of staff. And shoutout to Drew for the daily accountability~

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★ 5

Marybeth has such an amazing spirit! She greets me with so much joy every time I see her and it is so up-lifting. Her customer service is stellar and I look forward to seeing her every time I come to the gym and she is on shift!! She is the best! ❤️

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★ 5

O2 is the first gym I have ever been a member of and I’m pretty new to fitness. Even on busy days, I’m able to get in and do what I need to do.

Gabby at the front desk is super friendly and helpful, as well as the rest of the staff! You’re always greeted when you come in the door and that goes a long way. This location is super spacious, clean, and the amenities fit my personal needs. I love it here!

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★ 5

Fan of the gym ask for jake always great help

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★ 5

Jonathan gave me a great tour! excited to start working out here

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★ 5

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★ 5

Love this gym, staff are always friendly

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★ 5

Nick was very welcoming and friendly! Created a great atmosphere in the gym

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★ 5

I had a great time checking out O2. Nick was super welcoming and professional.

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★ 5

Nick is an excellent staff member!
10/10 gym

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★ 5

Nick A was very extremely professional and made my experience at this location amazing.

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★ 5

Nick Alexander is very welcoming and encouraging!

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★ 5

Love this gym and the staff is always friendly and helpful! Nick A. is always helpful!

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★ 5

Very clean and super nice staff.

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★ 5

Best gym ever!!! I love it here so much

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★ 5

Jake is the man! Upon entering, he was welcoming. The facilities are top notch and clean! He knows the members by name which means he is personable! Get in here!

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★ 5

I've been to the free trial and I really liked the gym. The group classes are amazing, all the staff are very friendly and take the time to explain things if you don't understand something.

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★ 5

Had a great time checking the gym out! Jake was great with the tour and answering all my questions! Gym isn’t great condition and the staff were super helpful so I’d definitely recommend checking it out!

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★ 4

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★ 5

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★ 5

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★ 5

Gym was very nice, clean and Jake was very helpful with everything.

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★ 5

I love this gym so much! The environment is so friendly and the workers are incredibly helpful! Mary Beth and Gabby are so sweet and have made me feel so welcome and if I ever need anything I know I can go to them :)!!

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★ 5

First time in O2 fitness and can’t wait to get started. Jake was very attentive showing me around the gym and everything looks great- lots of equipment and spacious design. Thank you!

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★ 5

Jake up front was really detailed and sweet and broke down everything in an easy to understand manner! Loved my first day at O2. Great environment !

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★ 5

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★ 5

Had a tour with Jake today, he was so kind and friendly! The process to sign up was effortless and so quick! Super excited to be apart of the community ❤️

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★ 1

10/12/25 Edit: They have finally fixed/replaced some of the equipment that has been broken for months.
7/1/25 Edit:
Yep, I’m still coming here twice a week for the classes — they’re awesome. I have noticed they’re doing a better job with cleaning lately, which is great, though there’s still some room to improve.

What I still don’t get is why broken or worn-out equipment doesn’t get fixed or replaced. They did swap out a bunch of the spin bikes with newer used ones, which was nice. But take the rowers — there are four, and for the last nine months they’ve all been in rough shape. Two kind of worked until recently, and now we’re down to just one usable one.

Come on O2, please fix stuff and replace it when it’s clearly worn out. It really makes a difference!
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It's surprising to me how dirty and unkept this place is since it's billed as a "Signature" location. This is not my home o2, I go generally twice a week. Some things I noticed, broken equipment staying broken for weeks, specifically the spin bikes. The cleanliness of the locker room, flies, dirt , grime, hair, unknown substances in the shower. Blood stains on the handicap shower curtain. The handle for the shower was broken and leaking for at least a month (fixed now). Soap dispenser ripped off wall in bathroom area. Mop bucket collecting water from a ceiling leak, now going on two weeks. The steam room is out of order this week.
Positives- the staff ( at least the morning guy) is very nice. The sauna is very hot.
My suggestion would be to hire a cleaning crew to clean the gym overnight and get a maintenance person to fix things in a timely manner.

Source: Google

★ 5

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★ 5

This gym is gorgeous! I took my first yoga class with Benjamin this morning. He was amazing and effortlessly guided us through our gentle flow! The class and gym were very down to earth and welcoming which I always appreciate. The yoga studio is a good size and perfectly private with plenty of cubby space and props. I’ll def be back!

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★ 1

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★ 5

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★ 5

Jake was great friendly professional and the gym is so nice spacious with plenty of equipment

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★ 5

My experience at O2 Fitness has been awesome. Great variety of equipment, clean facility with a good mix of members. I have utilized Loop Nutrition as well as the one on one personal training.

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★ 5

The staff is always so kind and inviting! The facility is kept very clean. Shoutout Jake and Marybeth for making the check in process seamless :)

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★ 5

Leangela was wonderful! She ran a great, personalized spin class with great variety in the music. Highly recommend!

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★ 5

The gym has great equipment and is very clean. The best part is the staff who are kind and friendly. Specifically Jake the manager is the best!

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★ 5

The Durham location is excellent! Clean club and equipment. Really enjoying the new membership. Only downfall is having enough parking - always a struggle to park when it’s busy.

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★ 2

I've been a member of o2 for almost a decade, and largely had good things to say for most of it. I was paying $65/month, then was able to go though my health insurance and pay $40/month, which was great. I recently got an email saying they're cancelling that program and if I wanted to rejoin, the new rate would be $89/month + $69 annual fee.

That price increase would be easier to accept if the facilities hadn't been going downhill for the last few years. At the Durham "Signature" location in particular, 3 out of the 4 stairmasters are constantly broken, men's bathrooms are dirty/moldy, there are never enough clips, the parking situation is rough, etc. For about $25 more per month, I joined a different local gym that is actually clean, way less busy, has better equipment, and has a pool + hot tubs.

When a staff member emailed me saying my membership was being cancelled, I replied saying, "I've been an o2 Fitness member since 2016, but if that's the new rate, I think I'll explore other gym options and get back to you about whether I want to continue to be a member." They didn't reply. ¯\_(ツ)_/¯

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★ 5

I think this is the nicest gym I’ve ever been to. Staff is very friendly and had a great tour with Jonathan!

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★ 5

My wife & I realized that since we have "Silver Sneakers" via Medicare, we can join a local gym to get the exercise we need each week! And O2 Fitness has the kind of equipment (and much more) that meets our needs! The staff are very helpful & friendly! We're motivated to do the exercises by seeing many folks in better shape than ourselves all around us at the gym.

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★ 5

I just moved into the Durham area and the O2 signature clubs were hands down the best option. Jake was incredible. If you are looking for a new gym, look no further.

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★ 5

Tried o2 today on class pass for Zumba afterwards I wanted more information about the classes offered and membership. Malcolm was very helpful and helping me slow down to learn all of my desires in a gym. Super helpful! He wasn’t pushy about a membership which made me feel comfortable in committing today ! Excited to see all that’s to come with being part of this gym community!

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★ 1

Do not sign up. Read the contract. Send a cancellation request. Use a credit card and chargeback them. Go after them in court. Tell the attorney general.

Old review (ignored):
I am just trying to cancel my membership. I sent two requests on the O2 Fitness website already. Also, I did not sign up for the yearly contract, but I know the membership is set to auto-renew. Please permanently cancel my membership.

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★ 5

I am revising (upward!) my prior review of O2 Fitness because of their very welcome responsiveness.

In the past, I was frustrated by their lack of functioning stairstep machines. However, this week they took all of the old machines away and put in five brand new ones!

Thank you very much for fixing this problem!

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★ 2

“Let’s put millions towards a very nice facility…then buy the worst gym equipment (precor) and not have enough benches”. This is not a dig at management or the staff (I’m sure they’re great) but more so at O2 as a whole. I was excited to check this place out until I saw the machines and experienced just how crowded it gets despite being pretty low tier.

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★ 1

Same equipment found at a planet fitness. So many "benefits" but they are all an upcharge on an already outrageous price point. Overvalued gym. A lot of equipment is old and when it breaks, management puts an "Out of Order" sign on it and just doesn't fix it. Everything is dirty and the bathrooms are a mess. The front desk is friendly most of the time but a couple times a month they really try to push their "extras". Definitely not worth the price for what is available at this gym.

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★ 1

Most of the stairmasters are broken. Multiple weight equipment has been broken for months. They shut the sauna down ten minutes prior while I was in there. Rude disposition!!!!! Closing early on weekend while we pay high rates.

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★ 5

Super clean and greate space with lots of gym equipment

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★ 5

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★ 5

Great selection of equipment and most of the time it isn't too busy that you would need to adjust your workout due to equipment being used. Love having access to a sauna as well

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★ 5

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★ 5

I had the best time at the gym yesterday all thanks to Skye. She is truly amazing. So sweet and willing to do whatever she can to help

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★ 1

Randomly stopped accepting Active and Fit with no notice...I was just charged for the month and now they want to charge me full price on top of me having already paid..very unprofessional!

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★ 5

A friend and I came in recently. Jake at the desk was so funny and helped us setup our sessions to work on our fitness goals. Definitely makes coming the gym a way more fun experience!

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★ 5

Jacob gave a great tour of all the facilities!

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★ 2

I typically enjoy my workouts at O2 Fitness, but I was extremely disappointed during my most recent visit. While using the sauna, I saw not just one, but two roaches crawling around. This is not only unsanitary, but also unacceptable in a facility that promotes health and wellness. Saunas are supposed to be a clean and relaxing space, but this experience made me question the overall cleanliness and maintenance of the gym. I hope management takes immediate action to address the issue and ensure that all areas of the gym are properly cleaned and treated for pests.

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★ 3

7/27/25 update: This location is starting to show some wear, and unfortunately ownership doesn’t seem committed to proper upkeep. Numerous machines/equipment have been broken and out of service for months without being repaired. Local staff are very professional and pleasant, and in fact seem to be equally frustrated about the delayed repairs. It seems ownership is satisfied with current enrollment, which is high, without a concern for timely maintenance
1/10/24 update: Overall still a very nice facility with friendly staff. The reason for taking away a star is I’ve noticed two concerns over the past 6 months or so, (1) There is no maintenance of the locks on the lockers…both small ones in gym area and in locker room. Regardless of when you show up it’s really hard to find an available locker that can be locked. 2) It takes a really long time for broken equipment to be fixed and placed back into service.

3 years ago: Wonderful new facility conveniently located in the new University Hill development in SW Durham. Very knowledgeable and friendly staff.

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★ 5

Omg I did ZUMBA for the first time for the full 60 mins! I was super excited and nervous but I did it!!! I’m very proud of myself! The instructors were super awesome! The class was incredible I can’t wait for next Saturday !

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★ 5

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★ 5

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★ 5

Jake did a good job showing us around and setting us up with a free trial.

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★ 1

I used to get a membership here through my insurance. It got cancelled and this little punk manager can never come to the phone when I call. It’s like he’s scared to do his job. And when I did talk to him the first time, he was hella condescending.

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★ 5

Such a nice gym! Jake was super nice and helpful and gave me a great intro to the gym (wasn’t even planning on an a tour but so glad I said yes)! Everyone was very friendly and could always find a machine. Definitely will be back!! 🤙🏼✨

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★ 2

I used to really enjoy this gym. Even did personal training for a while. But this place has gone downhill in terms of cleanliness and management. Super disappointing. They should make the new head trainer the manger.

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★ 1

They never fix machines and the young manager Jake is useless. Never gives a straight answer on when machines will be fixed or on membership information after my insurance stopped providing a fitness benefit. I called several times for him and could tell he was refusing to talk to me but made this nice young girl do it instead.

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★ 5

Friendly staff, Skye and Emma are always on top of everything and going beyond to help!

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★ 5

I’ve been a member here for about 3 years. I’m mainly a fitness class person and that’s why I chose this gym: for access to RPM and Body Pump classes in particular. So many great instructors, my favorite of whom is Grace. I love her classes so much. If you’re looking for a gym with excellent group fitness options, this is it.

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★ 1

Edit: There's way too many wannabe influencers recording. It's so inconsiderate filming where you might get random people in your videos. We pay for the gym too but it feels like you have to dodge the phones secretly recording. We shouldn't have limited access of the gym just to avoid people filming.

Bathroom Cleanliness: locker rooms are clean, bathrooms are generally clean but often run out of paper towels or soap, once and a while the bathroom trash overflows, the bathroom doors/floors can get sticky.

Gym Cleanliness: generally clean but the studios get very dusty and sticky and aren't cleaned in between classes especially if classes are immediately after one another. The floor is generally clean but Some guests do not clean the equipment right after use. Paper towels for cleaning equipment run out some days.

Atmosphere: the atmosphere is neutral to friendly. The front staff vary some will greet/smile at you some will ignore you.

Kids club: Appears clean. Staff appear fine. We only use it once a week for 30 min to 1 hr. Our kiddo seems to like it. Limited hours and they no longer offer date night.

Classes: I'm only able to attend a few but I enjoy the core class and the yoga class. Core class is only 30 min. Yoga classes are beginner level 60 min. Classes fill up quickly so arrive early.

Equipment: Equipment are fine. There are a few that are broken and have yet to be fixed.

My only complaint is that the yoga studio is not as zen as it should be. It's small, It's always cold and it's on the bottom floor which means it gets really loud and noisy when people exercise on the second floor. There are a lot of weights being dropped and it's not zen. I've visited another 02 and that gym has a yoga studio on the upper floor away from the noise and it's heated and appropriately cleaned in comparison to this one.

Average cleanliness. Average amenities. Not the worst but not the best and it's closest to our house so it works.

Source: Google

★ 5

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★ 5

I love this gym, I’m from Oregon and this is my favorite gym in the carolinas

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★ 1

How many days or weeks does it take to fix the machines? There are machines that have been bad for weeks and still can't be fixed

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★ 5

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★ 5

This gym is massive! Tons of equipment, machines, weights, space, classes/studios, large locker rooms, etc. It’s a great gym for any type of gym-goer! Friendly staff, too.

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★ 5

Environment is the best a gym could have 02 has the best

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★ 2

Was a member for a little over a year. Bought into the personal training, which was AWESOME. But the maintenance of this place is bad and it is often dirty. The building has a lot of problems, there is rarely soap in the men's room and it is just generally gross. The roof doesn't stop leaking. It's either an absent landlord situation or o2 has to step up it's game. There are some things that o2 should control regarding hygiene that just isn't done.

When I moved the area and left, I went to cancel and they assured me that, as my account was an add-on to my fiancee's health plan, I would stop being billed alongside her. On reviewing my budget this month I found I had been billed repeatedly. When I called I was just told "I shouldn't have been told that"... Oh well, dispute the charges and move on.

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★ 4

Good gym overall - there's a solid variety of equipment, the locker rooms are cleaned regularly, and the staff is friendly.

There are some minor downsides - there's always a fair amount of cardio equipment out of commission. And it feels like more than half of the locks in the locker rooms (or at least the men's) are always stuck and unusable.

Also, I appreciate the trivia board near the entrance - props to whoever comes up with the questions.

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★ 5

The Durham location is great. It’s clean and the machines and studios are well maintained. I love the Pop Up classes! O2 Fitness keeps the schedule fresh and interesting.

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★ 5

One of the best gyms I’ve ever been too!

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★ 5

I can’t say enough great things about this gym! First and foremost, the cleanliness is top-tier
every area, from the locker rooms to the equipment floor, is consistently spotless. You can tell the staff takes pride in maintaining a welcoming and hygienic space, which makes a huge difference in the overall experience.

The hours of operation are super convenient, especially for anyone with a busy or unpredictable schedule. Whether you’re an early riser or prefer to work out late, the gym is accessible when you need it most.

One of my favorite parts is the variety of workout classes offered. They make it easy to switch things up, stay motivated, and challenge your body in new ways. From strength training to cardio and recovery sessions, there’s something for everyone.

And let’s not forget the sauna and steam room total game changers for recovery and relaxation. It’s the perfect way to unwind after a tough workout or simply reset after a long day.

Highly recommend this gym to anyone looking for a clean, versatile, and well-rounded fitness experience!

Source: Google

★ 5

Great staff, great location, and the equipment is well maintained.

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★ 5

great facility! always clean and well-maintained. good variety of equipment. friendly staff and gym community.

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★ 5

I love O2! Great facilities and convenient and fun classes. I get excited to go to the gym. The only downside is parking can get a little crazy after 6pm or so

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★ 5

O2 Fitness Center is an excellent gym. Staff is very friendly, knowledgeable, and courteous. The place is clean. Lots of options for equipment. Not to mention, the classes offered here are great!

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★ 5

Best gym I've ever been too!!!!!

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★ 5

Best gym ever

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★ 1

I used to love this gym but I’m honestly so over the shitty maintenance at this point. It’s the most expensive gym in the area at $70/month and yet there are ALWAYS broken machines - several major ones too - and they stay broken for weeks! Sometimes months! The only incline leg press in the whole gym has been broken for two months now. It’s seriously insane. And I’m not the only one who’s pissed about it - so many of my gym buds feel the same. Right now the padded squat machine is also broken, the diverging lat pulldown has been broken for over 6 weeks, the cable chest press is broken, and the calf raise has a loose bolt that I’ve reported several times a couple weeks ago and still no one has done anything. So is this gym worth the money? Hell no. Not sure where all the money goes. Do yourself a favor and find a gym where the management actually cares. P.s. they ask for feedback over email regularly and I’ve shared all of this with them several times over the last 2 years at this point and they say thank you and then do nothing.

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★ 4

Well staffed!

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★ 4

Gym is good. I wish they had more benches because in the afternoon it can be a little crowded

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★ 5

Fabulous experience…Abby is awesome! Thank you.

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★ 5

Fantastic, state of the art facility. Lots of circuit trainers, resistance, machines, and free weights. The staff is friendly and helpful. Highly recommended

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★ 5

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★ 5

Good class variety at convenient times, good variety of equipment, love the kid zone (would love more variety in hours more), and Max has been a very helpful personal trainer.

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★ 1

It's got a casting couch and no decline bench

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★ 1

Bruh there's only 2 benches and no decline bench and 100 tradmills...who designed this place

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★ 5

Very well equipped gym. Friendly staff. Has the amenities you would expect to find in a gym this size.

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★ 5

I joined a 21 day free trial and really enjoyed it. Everyone is super welcoming and helpful. There is a strong sense of community when you work out here everyday. Will definitely continue my fitness journey here.

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★ 5

Very clean, great equipment and I love the sauna and group classes

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★ 5

People are nice in here and they help me out.

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★ 5

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★ 1

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★ 5

I've been a guest with a family member about 5 times at this gym. I have absolutely loved clean amenities. All the staff has been very friendly and helpful. Zumba with Jose is simply wow. I love his enthusiasm and energy. I don't know all of the moves, but I keep moving, keep sweating, and leave wanting to keep dancing. I am having a ball at O2 Fitness Durham!

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★ 5

I love this facility here in Durham

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★ 5

Very nice amenities, love the classes they offer, especially barre class on Sunday with Caitlyn. Would love to have more opportunities during the week for classes like that. The staff is always friendly!

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★ 1

Leaky roof, broken and damaged equipment that go months without being fixed, disgusting men’s bathroom, broken lockers, outside flooring covered in dents and puddles, missing handles for cables, and lines out the door after 4 PM.

Oh and incessant calls/texts from employees to sign up for classes and PT even after asking them to stop. All for over 80 dollars a month. I have absolutely no idea how the insane price tag is justified. This has the potential to be an incredible gym, but the lack of maintenance is readily apparent. I suspect many of the reviews here are fake; in its current state this is a 3 star gym at best.

Also beware signing deals that lock you into a multi-year contract that you’d have to die or leave the country to get out of. Swindling and telemarketing seems to be the main way they to attract business.

Source: Google

★ 5

I joined O2 a few months ago and love it. The facilities are clean and well maintained and the staff are so friendly and helpful. I enjoyed the 21-day free trial which is longer than most gyms offer and allowed me to see if this was a good fit for me. I love the barre class with Caitlyn and Pilates yoga with Li, I wish they had more of these classes throughout the week! Especially barre, which is offered once a week and is always packed!

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★ 1

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★ 4

Checked it out while traveling (4/8/25) and the young man at the front desk was really cool. While it was a pretty nice (beautiful) gym, there wasn't as much weightlifting equipment (mainly machines) as one would hope. Seemed like cardio equipment was the priority. Still got a great workout but prob. wouldn't visit again if in the area.

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★ 5

Todo muy bien ! 👍🏻

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★ 5

Faith and Brandon were amazing at the Front desk provided great customer service. The gym is very clean and inviting, lots of equipment and space to move around. I am very grateful to have gotten the opportunity to use the facilities. Great job!

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★ 5

Hey....Brandon front desk at Uhill Durham is awesome. Appreciate the 5a consistency and showing up to greet/welcome members into the club.

Source: Google

★ 3

O2 is a great gym but its really frustrating how long their machines stay “broken” without any urgency to fix them. Theres no reason why a higher price point gym should be allowing stuff like this to happen. Do better yall….

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★ 5

Staff is Very friendly and helpful. Especially Abby. Very nice facility.

Source: Google

★ 2

For being a 'Signature' O2 Fitness, it does have a wide variety of equipment/machines. From treadmills, to free weights, this location does have it all. Unfortunately, if any of this equipment were to break, don't expect it to be fixed anytime soon. At the time of this review, some of the most popular/key machines have been broken for months: Platted Leg Press, Cable Lat Pulldown, Lat Pulldown Machine, and Assisted Dip Machine to name a few. The Lat Pulldown Machine has been broken since November (Nearly 4 months!) and the Platted Leg Press has been broken since January (2 months). Most of the time, there's only one machine, so you would think O2 would try to fix them quickly, right? Well guess again. All they do is place a small tag on it saying that it's taking a "rest day" with no expected time/date for when it'll be fixed. It can be very frustrating when you see the number of broken machines increase instead of decrease. For the smaller items, don't expect them to be replaced if damaged or worn, but to be repaired with duct tape (This is literally the case for one of the lat pulldown bars). For paying $64 a month, I would expect equipment to be better maintained, but I guess that's what you get for being the only reasonable gym in the Durham area. Overall, this location does the job, but could have some major improvements to live up to the 'Signature' brand.

Source: Google

★ 5

My trial training sessions were with Trevor and Erin. I loved both of the experiences, they were knowledgeable, friendly, professional, and encouraging. I also enjoy the class options and the easy use of the machines. The QR codes are a lifesaver. Because of the overall experience, I have become a member!

Source: Google

★ 3

O2 Fitness is a nice, clean gym at a good location for me. The spin class instructors are great. However, the spin bikes are not in good condition and ownership doesn't seem very interested in fixing them, despite a few months of complaints from class participants. I'd suggest taking advantage of the free trial to see if you can consistently find a good bike before you commit to a paid membership.

Source: Google

★ 3

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★ 5

O2 Fitness is a great place to improve your health. They have top of the line equipment (and plenty of it) plus top notch partners that can provide nutrition assistance, personal training, and medical personnel on property to assist with medical physical needs.

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★ 5

Excellent gym. Great space, nice clientele, good equipment. Plenty of parking. Good locker rooms. Haven't tried the classes but they seem plentiful and have three different studios.

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★ 5

Jake was super helpful.

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★ 5

Absolutely love this location and the folks who work here. Personal trainer Faith K is my favorite! She shows a deep knowledge of movement and care during training sessions and is highly personable, friendly, and encouraging. She doesn’t feed into diet culture or fat-phobic language whenever we workout, which is so important to me. My only regret is that I didn’t have someone like her in my physical fitness journey years ago.

Source: Google

★ 5

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★ 4

Diana’s 6am cycle classes were exactly what I needed to get back into exercising postpartum, and they are a large part of why I’ve kept my membership at O2. She is positive, approachable, energetic, and makes great playlists! love the sense of community as we collectively struggle to the finish line 😆 she is a 5 star instructor!

Source: Google

★ 5

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★ 5

Super pretty gym, has basically every machine/equipment you could ever want!

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★ 5

Have done Senior Fit classes, amazing! Really well done!

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★ 5

Im new to the area and was looking for a good gym. I scheduled a tour for 2 pm today and had the pleasure of meeting Evie who was my guide and she was amazing! Great energy and very friendly and knowledgeable! #GoBlueDevils!

Source: Google

★ 5

Sky the manager did me a favor by taking a video of me lifting - now all the babes are flocking to me. Thank you!

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★ 5

The other reviews cover most of the great things about this specific gym. Cleanliness, equipment options. Classes, etc. So I am going to focus my review on a perk I recently took advantage of.

When signing up, you get a free personal training session to work on whatever you would like. This ranges from building a workout plan to (in my case) fixing issues you have with a specific exercise to a ton of other coaching options. After over a year of lifting consistently, I worked with an employee named Mo to pinpoint what was causing me pain and subsequent weakness when trying to squat. Within 40 minutes he had found the issue(s) and put me on a path to be substantially better. I now have a warmup that will work the hip and adductor muscles I was (accidentally) ignoring, a plan to build up those muscles to properly squat, and some modifications I can make to my squat to continue drilling good habits while my body strengthens.

I can't recommend the experience enough. If the other trainers are half as good as Mo, then this is a world class facility!

Source: Google

★ 2

The gym etiquette is undesirable at many levels. Specifically, their regulars don't wipe their sweat at the staff enables them by refusing to educate them, and their members squat on the machines on their phones during rush hours creating long waits at the machines.

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★ 1

Most of the lockers are broken. The hours on the weekend needs to be adjusted.

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★ 5

Durham Uhill , nice clean club, friendly staff ( especially Jake , a prime example of a top notch employee)
I also would like to mention Carrboro’s refusal to fix the men’s sauna, only one burner out of two works. I call it the half - ass sauna, I am forced to drive to Durham when I live 2 blocks from the Carrboro
O2. The sauna in Carrboro has
been broken for years. Please fix it !!!!!!!
Thank you Stedman Ayers

Source: Google

★ 5

O2 Fitness is an exceptional gym that offers a fantastic experience. The fitness classes, particularly Body Pump, Abs, and Stretch, are top-notch with excellent instructors. They strike the perfect balance, encouraging you to push your limits while offering modifications without any judgment. The facilities are impressive, especially the locker room and shower area. This convenience allows me to seamlessly fit workouts into my schedule before heading to work. What truly sets O2 Fitness apart is its staff. Their warmth and welcoming attitude create a positive atmosphere. There's nothing quite like coming in from the elements to be greeted by a smiling face encouraging you to have a great workout. Overall, O2 Fitness provides a comprehensive and enjoyable fitness experience that keeps me motivated and coming back.

Source: Google

★ 5

Management is great. I’ve had great experiences with the facility manager, Jake.
It’s super clean.
The steam and sauna are a bonus and they work well
The equipment is good, and it’s clean.

Source: Google

★ 4

The staff there is great, from cleaning to management. The kids club staff are exceptional and are by far the best I’ve seen at any gym. The only reason I’m not giving 5 stars is because some of the equipment is getting a little dated, particularly the rowers. My biggest wish is that there were more than 2 bench presses, especially for a gym this size.

Source: Google

★ 5

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★ 5

This gym is great. Having a kids club is super helpful for parents, and my kids always have a great time there , the staff are fantastic with them. The gym staff are always helpful, and the classes and instructors are great too. The gym has everything I need. It can get packed at times, which isn’t an issue for me, but the parking can be a bit tricky sometimes since it's so popular. It might be worth considering opening another location nearby to accommodate the demand!

Source: Google

★ 5

Thank you to Jake for a great tour

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★ 5

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★ 5

Skye and Emma are the BEST!!! They are always so helpful and sweet.

Source: Google

★ 5

Jake was awesome at the Durham, NC location. Friendly and informative, he explained all of the services patiently allowing plenty time for questions and feedback. Jake makes you want to sign on the dotted line. A great asset to your organization… merit increase worthy!!!

Source: Google

★ 1

Dirty locker rooms and full of thieves. Stuff is stolen from lockers all the time. None of the locks work and the staff does not care about anything. Bathrooms are always out of soap and paper towels so people are working out with unwashed hands. Theft is common from lockers but unavoidable.

Source: Google

★ 5

Leangela was really good!

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★ 1

This gym charges way too much for the condition that they have it, machines are usually out for weeks even months before they fix them. Even the steam room has been out for about 3 months

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★ 5

Reviewed great detail

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★ 4

Diana, the Tuesday and Thursday morning spin instructor, is absolutely amazing! She infuses fun, challenge, and community into every class!!!! 5 out of 5 stars for her!!!

Source: Google

★ 1

Other than my great trainer this place is beyond dirty. Ridiculous for the price paid. The locker room is frequently a disaster, very few lockers work. They really need to step up cleaning throughout the gym.

Source: Google

★ 1

I joined @o2fitnessclubs about three years ago and usually work out at the Durham and Burlington locations. I have never been as unhappy with the Durham location as I am lately. Everything is broken, the bathrooms are gross, and most of the time, the equipment is ‘taking a rest day.’ 🤦🏻‍♀️😡
@o2fitnessclubs, please do better.

Source: Google

★ 1

I notice lot of reviews last few months talking about the upkeep and maintenance. Wanted to mention the wall by the squat racks where gravel is coming in through the wall. True story. Throw in the typical Durham rude crowd and oh it is such a special place. Looking for another gym immediately.

Source: Google

★ 1

Hope you don't need a locker because 80% of the latches are broken. Been this way for ages.

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★ 5

Clean, spacious, nice people, sauna🙌🙌, huge locker rooms, power plate (vibrating platform), it's never been too crowded, lots of classes, what's not to love?

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★ 5

The Les Mills instructors are amazing. Take a class with Jess, Disha, Joyce, Gina, Emily, Grace, or Javier, you will be all the better for it.

Source: Google

★ 5

I recently just moved here from New York, I was originally going to retro fitness back home but when I found out that there wasn't any in the area I was very nervous about having to find a new gym as many know how hard it is to find a comfortable environment in a new area that you aren't familiar is, I had the intentions of just doing the guest pass but when I came in the assistant manager Skye gave me an amazing tour not only was she very professional but she also made me feel very comfortable and welcomed during the tour that It was a very easy decision for me to join right on the spot. And I'm very happy with doing so as the staff is amazing and always has a smile on their face no matter what day or time it is!! Hands down my favorite place to be in Durham!! even though the gym could use some improvements with equipment and other stuff it's definitely still got everything I need in the gym!! HANDS DOWN A REALLY NICE GYM!!!💪💪💪💪

Source: Google

★ 1

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★ 5

Great gym! I keep coming back for Pop Pilates with Amanda Phan- it’s a full body workout and she always makes it fun!

Source: Google

★ 5

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★ 5

Start your day early with fantastic yoga instructor Margie. Margie works every part of your body, but is sensitive to any personal limitations. Come join us at o2 fitness.

Source: Google

★ 5

I go to Margie's 6:30 am yoga class on Tuesday's and Thursday's. She offers an excellent yoga routine and it has made a huge difference in my lower back and my overall fitness. She combines the perfect balance of Yoga, Pilates, stretching and breathe work.

Source: Google

★ 4

It’s a super nice gym, aesthetically speaking. The quality of the actual gym equipment, layout, and overall functionality of the space is pretty bad though ngl. Way too many people for sure, and I’m not a fan of Precor machines in general, they are alwaaaays broken, and I don’t think they have a great set up for range of motion and body mechanics. I think this is more of a gym for people looking for “extras” like nice locker rooms, classes, PT, etc. which is not really what I’m looking for in a gym. For the high price point, I just don’t think it’s a good fit for me personally, but I can see the appeal for someone who utilizes those extra services regularly.

Source: Google

★ 1

Pros:
The workout equipment is good.

The environment is nice and welcoming.

Cons:
There is no male custodian working on the weekends, so the men's locker room is really rough Sat/Sun.

Half of the locks don't work, so if you come at peak time you may not find a locker.

Summary: If MGMT would fix the staffing issues this would be a great gym, but until then, 3/5 stars.

*Revised to one star*

Per managements comments below, they were going to *make investments* to this gym. We haven't seen a new piece of equipment in years. Now 3/4 treadmills upstairs are broken.

Source: Google

★ 5

Amazing facility with great equipment and classes. Leangela’s Xtreme HipHop Step Class, Cutina’s Zumba Class, and Gina’s Body Pump are some of my faves!

Source: Google

★ 5

Great experience with LeAngela at both cycling/step classes at O2. She is an excellent motivater inspiring me to move .The gym is always clean and comfortable to workout in.

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★ 5

I love O2, especially LeAngela cycling class and hip hop step class ! She is so encouraging, fun and all around amazing instructor ! I wish she had more classes on more days !

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★ 5

Le Angela was a great ride instructor!! Definitely recommend coming to one of her classes! Her playlist is also really dope ☺️

Source: Google

★ 5

Ride class with Leangela was great. Will return

Source: Google

★ 2

For paying nearly a 100 a month having to wait for a treadmill because there limited and some are consistently down for repair is crazy work.

To pay that price for a gym and you can't workout when you want to makes no sense. Limited hours through the work week. Even less hours on the weekend. The hours suck for paying almost 100. Should definitely be 24 hours

The selling point of the amenities for why the price is what it is, YOU STILL HAVE TO PAY FOR!! So why is the price that high then. Because your offered 2 or so free trials then you have to pay additional cost to the already high membership

There are only 4 benches in the gym. 3 which you can make incline at different angles.

I'm confused as to why the price is what it is. It doesn't come with a trainer(you have to pay additional). It doesn't come with nutritional guidance( I think is a free 15 minute consultation then you have to pay additional). The group fitness classes are additional payments. You get 1 or 2 free stretches from their chiropractor/massuse I believe then maybe if your insurance can accept them it's free possibly.

The paintings on the walls are cool. Some of the equipment is decent. The area in Durham it's in been under reconstruction for a while and being gentrified so that is why the price is what it is. Definitely not worth if your work schedule switches alot between hours. Limited equipment so your routine that may be 45 min to a hour may be longer or you want finish completely if your pressed on time. People will stay on a machine for a 1 hour knowing it's only 1-2 in there and you'd be in there and a machine will be broke for over a week.

The hours are about the same as fitness connection but the price is 10x there's and the amenities that you pay extra for are the same accept you can play basketball at fitness connection free.

If this gym had 24 hours maybe you'd be ok with price because waking up to hit fasted cardio at 2am before work is clutch. Sometimes there not even open at the time the door stamps

DO BETTER. BUT I DOUBT ANYTHING WILL CHANGE SO THIS WILL BE MY LAST MONTH

Source: Google