★ 5

I came from Courts Plus in January 2025
The best part to see how Very clean you keep our showers and everything!
Vanasa is always cleaning this helps make me feel confident in your doing the best to keep every everything great and clean!!!
Thank you
Nancy Jones

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★ 5

Great childcare! Has nice amenities and very good value for the quality of the gym. I've gotten my family memberships as well and I've never had any issues :)

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★ 1

Awful management!! They won’t let me cancel my subscription that I thought I cancelled since April. Small gym anyway way better and CHEAPER ones to go to

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★ 5

Super helpful staff, clean gym with good equipment.

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★ 5

They offer some really helpful stuff. The workers are great and very helpful.

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★ 5

Been a member of this gym over two years. It's always clean. The front desk staff are always super friendly. I love the group fitness classes they offer, the group fitness instructors are amazing and make the classes fun.

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★ 1

**SENIORS BEWARE** after joining onslow fitness i suffered some awful life experiences we all go through. I am a snowbird along with my sister. I own a home here in NC she owns one in IL. I lost my best friend in IL so I had to stay to help with the estate. I found out at this time I had actually signed a contract with this gym and was unable to get out of my $50 contract. Upon joining, a year long contract was never mentioned. I agree my fault for not reading the small print contract. I have now experienced wind damage to my home that insurance will only pay part of. Unfortunately I don't have the $ to pay my share. This $50 a month would certainly help however Onslow fitness won't budge on this contract. But hay I have a gym membership incase it rains in my house I have somewhere to go.

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★ 1

Just one more one star review due to the cancellation process, and them trying to get a years worth of of payments despite me making it abundantly clear that I would be leaving for boot camp within two months of signing the paperwork at the gym.

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★ 5

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★ 5

This is the first time I have ever had a gym membership and I am so happy that I chose Onslow Fitness. Other than going to Planet Fitness a couple times as a guest, I have never done the gym thing. Gyms have always been overwhelming and scary for me as an obese woman who wants to lose weight and get healthier. I just joined a few weeks ago and have met with a trainer to come up with a game plan, and attended a few of the included group classes. I LOVE the aquatics classes and the barre class. The coaches in the classes allow for modifications to the routines as well - especially in the barre class. The gym itself is well kept, has a variety of equipment, has a kids center (for those with kids, I don't have them but could be a perk for others), and members had 24/7 access. I am looking forward to becoming more comfortable with myself as I continue my journey of losing weight and becoming healthier overall. Thank you Onslow Fitness!

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★ 1

Worst gym not military friendly not very helpful do not get impossible to cancel they just take your money

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★ 5

Absolutely wonderful gym, staff, and management. I signed up for the fantastic selection of group workout classes and was thrilled by how much I was challenged and empowered.

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★ 1

I signed a month to month deal with these people, it has been the most frustrating experience trying to cancel the membership. The club “can’t” do it, and so they send you to a random email address, and the phone number associated just tells you about your account but refuses to connect you to a service rep. How is it possible that they can sign you up but are unable to cancel the membership? I feel stupid just saying that it is possible. Never go here. I almost never leave reviews of any kind but this has been an extraordinarily negative experience and it still is not resolved

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★ 5

This place has everything u could want in a fitness center for under $2 a day! It's always absolutely immaculate and everyone is very friendly and helpful, especially Brenda.

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★ 5

I love this gym; it is always so clean. The staff is always friendly and welcoming. Ms Brenda, Ms Libby, and the others always have a huge welcoming smile. The equipment is very accessible. Great gym!!

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★ 1

It’s so easy to get in this gym but so hard to get out so iv been trying to cancel my membership for over 3 months now and iv been a member almost a year and have never stepped foot in this place smh this place is just like a blood sucking cockroach

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★ 5

"I am absolutely thrilled with my experience at this gym! The diverse range of equipment, and knowledgeable staff create a welcoming and motivating atmosphere. The cleanliness and organization are top-notch, ensuring a comfortable workout environment. The variety of classes and personalized training options cater to all fitness levels. Overall, a 5-star gym that exceeds expectations. Highly recommend onslow fitness

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★ 5

Best gym in the world

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★ 5

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★ 5

They staff is super friendly and there are so many options in machines 😁

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★ 5

I really appreciate the support staff and instructors. I enjoy the heated salt water swimming pool and then the icing on the cake is the steam room.

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★ 4

I previously left a negative review based on my experiences with 2 employees (one of whom no longer works for Onslow Fitness). Scott Gerold, the manager, personally reached out to me to address my concerns and inform me of how miscommunication had been rectified. Mr. Gerold is exactly what you want to see in management and if all his employees can use him as an example, they'll be better for it.

The gym is clean, rarely crowded, and attracts a more dedicated crowd. No loud phone call conversations, obnoxious ego lifting etc. it's a good environment with good equipment in an easy accessible area.

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★ 1

Way too expensive and low quality.
Charged me 240$ twice from my account for personal training when I canceled!
I had military orders and I was out of the state. They told me in the office that I could write a written statement that I was canceling for the month of August, so I sat down with one of the trainers, and I did, as I was told. They lost the letter! Then they told me that they changed policies so now it has to be an email. So they still charge me for the month of August and screwed me over because they lost my letter and changed their policy last minute. So unprofessional. They still continued to charge me for the month of September.

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★ 1

Absolutely abusive management who gouges their customers for money when they try to cancel. Do yourself a favor and take a look at all the 1 star reviews before you subscribe. They’re respectful when you have some money on the table, but these snakes would evict you and send your unborn children to collections if they could. This is the type of gym that wants 3 handwritten notes, the blood of a virgin, and a vial of phoenix tears to cancel your membership.

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★ 1

Do not recommend. Especially with the cancelation process!

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★ 5

Been a member for 3 years and have never been apart of a better gym. It’s super clean, has all the essential equipment, and the staff is by far the best I’ve ever seen. The trainers are super supportive, reach out to see if you’re doing well/meeting your goals and offer any assistance you may need as soon as you ask. The support staff is amazing and always go out of your way to make you feel welcome. Special shout outs to Roz, Nicole, Alexis, Lachele(hope I didn’t get that wrong!), and Eleyna (with a Y😂) are the best and always so welcoming when we come in.

Onslow Fitness was not my first gym but it will definitely be my last!

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★ 5

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★ 5

I've been a member of this gym for many years. The facility is always clean, the staff is always friendly and the classes are great. When my children were younger I used their daycare program and never had any issues. I highly recommend this gym!

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★ 5

**2 YEAR UPDATE - I still love this gym! The trainers are so encouraging when I talk to them. I greatly appreciate Roz taking time to teach me how to properly foam roll my calves when I needed it. She is amazing! The staff is extremely attentive, and they listen to any concerns from the members. They seek out equipment or alternatives when requested. They move equupment to make the gym more functional if suggestions are made. It is refreshing to be a member of a gym where the staff actually cares about you, the member.**

I started with Onslow Fitness a week ago. Previously, I was a member with another gym in town. Onslow Fitness is a massive leap forward compared to my old gym. Everything is always extremely clean. The staff are super helpful and kind. They always encourage me when they see me because I have met with several of them when I restarted my fitness journey. They share in my excitement over weight loss, even if it is just fluid. They give me tips for getting better results. The equipment is really nice, too. It always works. I never worry about a cable snapping or something going wrong and hurting me like at my old gym. Even the patrons are kind and seem to enjoy being there! It is well worth the money spent to have a clean and friendly place to workout.

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★ 1

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★ 5

What amazing classes today - Kacie for Soul Body Barr 💯 so fun, luvd 🎶 & all the mix of athletic pilates, yoga, strength, balance-- u paced well w diff levels of challenges & observed ensure class was engaged & safe. For me it was invigorating & I enjoyed how interactive you are with each of us too. I appreciated you answering my questions regarding diff mixes to keep it full body workouts too. Tytytytytyty all you do such a blessing 🙌
Ty I can't express how the class " Gentle Stretch" Silver Sneakers is needed and valued for ALL ages. Your instructions were clear & concise with modifications as needed. The class was packed & I could see enthusiasm from all faces. Your compassion & patience exudes to all you teach. I really appreciate your knowledge that you share with the class for each stretch & also how you safely monitor the room . AWESOME JOB!!! Grateful for your time & true professionalism. 👏🙌💫

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★ 5

I have been a member since April of 2022 (I think that’s the month) and everyone has been so welcoming. I have been training with Adam since November of 2022 and I have made great progress in my fitness journey due to him. He, along with my former trainer Bre, have taken the time to teach and push me past limits and has helped me grow in many ways. I love the team this gym has. It has made me feel welcome and they are always able to help out with anything. Bre and Adam deserve more recognition than I will ever be able to give them. I have so much appreciation for Bre and Adam for everything they have done for me. 😁

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★ 5

My first time joining a gym at 66 years old and I felt very comfortable there ill miss the gym and the people that work there. The staff were very pleasant upbeat encouraging and helpful all the time. I enjoyed the sauna and the steam room the machines that I progressed on and just really liked the atmosphere and the staff that made it a nice place to come to...

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★ 4

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★ 5

Over the course of about 2.5 weeks, my wife and I transitioned from Planet Fitness to Onslow Fitness. I moved because Planet Fitness was constantly busy, as well as not having all of the equipment I needed to train with, and my wife moved because she is my eternal lackey. Onslow Fitness is an extremely clean, well-kept gym with a variety of options for everyone. I've yet to hop in the pool, but the sauna is extremely nice. On top of this, the training room is unused when there are no classes going on, so it's a joy to just chill and stretch. It packs a premium, but that's well understood once you go from planet fitness to this.

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★ 5

I have loved everything I have been able to do at Onslow Fitness! I've been in Group Fitness Classes, Teams Classes, and Small Group Classes. Everything, from equipment to staff and trainers and child care, is top notch! When you come through the door, they know you and instantly welcome you. So grateful to have found a community of people to push me to reach my goals and beyond! I wish I could take the whole facility to my next duty station!

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★ 5

Ty is my personal trainer, and I attend his Silver Sneakers class every Thursday. He is very patient as he works with my limited abilities. He listens to my concerns, and he always has a positive approach. I’m getting the results according to a well thought out plan that he prepared for me. He is a valuable asset!

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★ 5

Friendly and helpful staff. Clean and pleasant place to workout. Nice salt water pool with steam room and sauna.

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★ 5

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★ 5

I absolutely love it here. The classes are amazing and the trainers are so friendly and helpful!

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★ 5

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★ 5

Great atmosphere and friendly staff all the time! Love the steamroom and group fitness offerings as well.

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★ 1

Do not sign a contract with them. Even if you sign on a month to month contract they will send the account to collections to collect 24 months of payments. We have contacted my husbands VSO over this as well as retained an attorney pursuant to the Fair Credit Reporting Act for the collections accounts despite the signed contract we had stating that by being month to month we will not be locked into a 24 month contract. I’m not sure how long these illegal collections practices have been going on but I highly recommend checking your credit reports and taking corrective legal measures to protect yourself and your credit. The wars over now and we cannot allow these businesses to continue to get away with this.

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★ 5

Love your classes and the instructors ! I do body pump on Mon Wed & Fri …love Marlisse , Cynthia and Kerri !!

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★ 5

I attended water aerobics class led by Stephanie on Nov 10. Stephanie did such a good job. We got a good workout and had a good time. The music was phenomenal as was Stephanie’s class.

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★ 5

The Gym is very clean and the staff are friendly. If a machine is out of order it is quickly repaired. You can tell they take pride in what they do. The music is at a very reasonable tone and not overbearing. I love the privacy the studio area offers and the lighting is very complimentary. Overall very happy with the gym and all that it has to offer. They always have events to keep the community involved. They greet their customers with genuine smiles and hellos and always make me feel welcomed. The restrooms are very clean. They clearly take pride in what they do and it shows. Their equipment is nicely spaced out so that you are not feeling like you are working out on top of another person. The air feels fresh and not that moldy sticky feeling. I wish there were more gyms like this one around.

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★ 5

Since walking in the front door, I was home. From signing up with Silver Sneakers to getting my personal trainer, Ryan my experience has been great.

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★ 5

I'm very impressed with Onslow Fitness♡ The staff there are extraudinarily helpful and knowledgeable. Thank you Bree, Adam, Ryan, and all the excellent training and floor staff. The trainers are exceptionally informative and are constantly building up your drive to excell and meet your goals♡ The floor staff are observant and come to the aide of those in need, explaining exercises and how they should be done to accomplish your goal to the areas you want to work on♡ They also direct you to machines and exercises, explaining how to do them and what areas of your body they are helping♡ They also have wonderful classed that you can join in on at all times♡ I know I will reach all my goals with this wonderful fitness program and plan to remain a member for life♡ Thank you Onslow Fitness♡

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★ 5

Very much enjoy silver sneakers classes with Kathy, Marlice, and Sadie. They are well prepared. Our exercises are coordinated with a music playlist; they are friendly and encouraging; they demonstrate all the moves and give modifications for those who need them. The classes are fun and a very good workout. My strength and balance have improved. It is very good to know that a person can still exercise even if they need to sit down for much of a class.

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★ 5

Very great staff! Would 10/10 recommend to my friends and family when moving to the area. Great with my daughter, nice overall, and great support!

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★ 5

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★ 5

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★ 5

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★ 5

I have been a member for just a few weeks. Everyone has been so friendly and as an older, newbie to gym life I appreciate the mix of ages at this facility as well as the mix of classes for different abilities. Everything is clean and well cared for. The pool is amazing! I’m looking forward to reaching my fitness goals here.

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★ 5

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★ 5

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★ 1

I got yo the highschool across the street, I sit in front of the gym with the chairs that they have, just to be kicked out by a very rude person just because I'm "not a member". I was going to sign up next week but with people with that aditude around? I don't even want to be near the place. Bad vibes all around

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★ 5

Joined with my teenage son, and hired on Ray as a partner/couples trainer. Once a week with him and working on our own 1 or 2x week we’ve seen great results. Ray has worked hard keeping it fun and interesting and spends time teaching my son proper form and techniques, builds him up in self esteem as well as muscles. If you need education, direction hire a trainer at Onslow Fitness! 💪🏋🏼

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★ 5

The place is nice and it's walking distance from my house 😊😆😘

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★ 1

The contracts are not costumer friendly here. They try trap you and the staff are not really good at answering questions and guiding you through the proper steps to get issues resolved.

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★ 1

Tried to cancel my membership multiple times due to relocation and experienced multiple issues both from the gym and cancelation company. Very poor customer care and staff knowledge when it came to this issue.

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★ 4

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★ 5

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★ 5

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★ 5

Because of problems with my knees and joints, the water aerobics works incredible well for me! All the instructors are excellent and work on different muscle groups. There is something healing in the heated saltwater. I find by going to all the classes offered by the end of the week my whole body is getting the exercise it needs. I have been coming for over three years now, they have an excellent staff that has gone out of their way to accommodate me above and beyond their job! I love this gym! Thanks guys! Keep up the good work!

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★ 5

Easily, one of the best gyms I've ever been to! Been coming here since January and havent had one complaint about it. Excellent staff members that make it worth going back. The equipment is new and always clean. The sauna is amazing. They're open 24hrs and for a great price a month. Definitely the best fitness center in Jacksonville hands down 🙌💪

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Onslow fitness has a nice variety of equipment that appeals to all. Everyone is friendly.. it’s a clean fitness center… and I LOVE the equipment and cardio options.

The sauna, pool and steam room also make it even better.

You honestly cannot go wrong with this gym. I’m so glad I joined.

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★ 5

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★ 4

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★ 5

Best gym in Jacksonville!

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★ 5

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★ 5

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★ 5

I love this fitness center the staff is friendly and helpful to your physical needs. The center is always clean and sanitized. The atmosphere is pleasant and you’re the staff makes you feel like your part of the Onslow Fitness Family. Thank you Brenda, Nicole, Scott, Coach Carroll, and all the staff at Onslow Fitness

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★ 5

NICOLE MEAD is the best!! Yoga & personal training with her is always amazing. She’s so motivating, I never wanna train with anyone else.

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★ 5

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★ 5

It has a little bit of everything. Perfect gym for me.

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★ 5

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★ 5

The staff here are so kind and the environment feels very comfortable :)

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★ 5

Prior to starting at Onslow Fitness and the Silver Sneakers program I have had serious issues with my back mainly due to an injury some years ago. Today I bent down to pick up a bottle cap without hardly any pain. This really surprised me. I’ve started utilizing the machines in the gym area and even though I’m still feeling a little sore I am feeling somewhat better. Time will tell.

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★ 5

I use to Be a gym rat until my injuries from the military caught up with me. I always eat pretty good but I decided I needed some help so I got a personal trainer her name is BREE and she is fantastic she actually willing to put in the work to get you to your desired goals it’s nothing generic about her she attacks every issue individually she worked with me for months and she was relentless in her approach and we finally found a new way of eating to help me accomplish my goals I lost 7 pounds in a week just training and following her eating regiment she laid out for me. Don’t hesitate to go in and ask for Bree she is awesome sauce

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★ 5

I'm doing water aerobics to help my hip,great instructors, I like how they change it up each class. The locker rooms are clean and everyone is friendly and welcome you each time you arrive.

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★ 5

Love Onslow Fitness. Staff and trainers are very accessible and friendly.

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★ 5

After finally being unable to continue to wear a mask in the fitness centers on base and with the colder temperatures I decided to join Onslow fitness again. I had been a member previously for similar reasons when Covid kicked off but ended my membership when I pcs’d to Bahrain.I loved it then and I love it now. Proof enough is that I am the cheapest individual on the planet and I don’t mind one bit paying the very reasonable monthly membership fee. Great fitness center that feels like a family. All kind of machines, weights, a pool, sauna and steam room. I couldn’t be happier. Will add photos soonest. If you are on the fence about a fitness center this is the place.

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★ 5

Love, Love, Love Bree, Nicole, & Michelle! They’re a group of amazing women. Nicole is awesome at breaking down the nutrition & understanding body goals & she’s super sweet. Michelle helped me sign up & is super sweet. Nicole one of the personal trainers is super helpful when it comes to goals & getting to know what you're striving for. Also super sweet!

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★ 5

Great gym to get off base and away from Marines. The staff is amazing so I highly recommend coming and checking it out!

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★ 4

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★ 5

The gym is very clean and well maintained. The equipment is organized and has a good flow. Plus you have plenty of space between machines. I’m enjoying my experience at this gym.

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★ 5

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★ 5

This place is great clean clean clean very nice.The staff are great VERY CLEAN

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★ 5

Absolutely the best gym around. Great staff Great trainers (Ray). It has everything you need to get in and stay in shape

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★ 5

Feels good to be home. Had gone through some personal issues and coming back has been a great decision. Staff is always helpful and supportive. Thanks!

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★ 5

Onslow Fitness is well located, kind and professional management, very clean and organized. I love the salty swimming pool, the steam room and sauna that work perfectly.

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★ 5

I absolutely love onslow! They’re so kind and welcoming. I feel so comfortable and confident. I love their Barre class with Bri! It’s very challenging, but she makes it so much fun. I look forward to it every week. Also a huge fan of water aerobics! I go to the classes with Jay and Stephanie and they really give you a good work out :)

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★ 1

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★ 5

The staff is exceptional! I especially love my personal trainer Bree Heathcote. I lost my husband a few weeks ago. To my surprise I received a condolences card in the mail which brought tears to my eyes from the staff members. I delight in going there. I feel I'm a part of the family

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★ 4

Very friendly people. Love the water aerobics. Looking forward to every visit.

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★ 5

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★ 5

We do Silver Sneakers and the instructors are excellent. Cynthia Nealy
does Yoga on Thursday, Wednesdays strengthening and listens to our inputs. Classes are 25 to 30 of us. Cathy Goodson on Mondays and Michele at the desk so caring and helpful.

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★ 5

Extremely polite, courteous helpful and friendly staff who treat you like family. Always look forward to going because of this. Current up to date equipment and very clean and sanitized. I’ve been going for over 12 years and they never disappoint.

If you’re looking for a great place to maintain or increase your fitness, then look no further, you found your place!😃

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★ 5

I cannot say enough about this establishment. Onslow fitness and their staff have helped me in my health and fitness journey. Corey is a dedicated trainer, who always makes team training fun and challenging. The staff at the front desk are always professional and down to earth people: Brenda and Scott. I have tried out a few gyms locally and beyond, but this is the best one yet. If you are looking to reach serious fitness goals, you may want to consider adding on teams and small group training to your membership. The people here are the reason I come back though.

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★ 5

Absolutely fantastic gym. Great staff. Extremely professional. Full time cleaning staff. Place is immaculate. Everyone, staff and clients friendly and so helpful. Love it!

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★ 5

I knew I wanted to train here from the first time meeting everyone. I already train professionally at another gym and I get burnt out on the same old environment and routine. This is where I unwind and get to focus solely on myself without the pressure of instructing and putting everyone else first. I love it and the staff have been fantastic!

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★ 5

I recently signed up with Onslow Fitness a couple of days ago and so far I love it. I love the fact that they are open 24/7 which makes it convenient for everyone who goes to that gym. I also love the fact they have an outdoor training area and a pool. I recently moved here to North Carolina from California and so far this is the best gym I’ve been at ever. Staff was very friendly and welcoming. They treat you like family there like they have known you for years. I started my workout there today and was amazed on the selection of machines they had and the machines I never seen before. I definitely would recommend coming here.

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★ 5

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★ 3

Small but definitely gets the job done. 24/7 access is amazing.

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★ 5

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★ 4

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★ 5

I.am.a.disabled vet and the trainers took their time and showed me how to work the machines.

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★ 1

If I could give 0 stars I would. I tried to go one time after paying 70$ and took my two year old with me. They had the worst childcare I’ve ever seen so I never returned. This was in feb. I called shortly after and spoke directly to a manager to cancel my month to month membership without penalty. Only to be charged another 70$ before I canceled my debit card to avoid any further charges. I spoke to 3 more managers on 3 different occasions to confirm the membership was canceled all of which said it would be. They never mentioned that you have to have it in writing. So they have continued to charge my account since February and now say that they will cancel it if I give them another payment. Molly the manager originally said all I had to do was send her an email stating I wanted my membership canceled then she calls me back and says they can’t cancel it unless I pay another 70$. Claiming that’s helping me out. Don’t go to this gym. It’s not worth the money you pay and you can’t cancel without paying an arm and a leg and most importantly leave your kids at home if u want them to be with someone safe.

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★ 5

I LOVE this gym!! My husband and I are visiting the area (prior to moving here) and needed a place to workout near our Air BnB. This gym has EVERYTHING we need - a heavy bag, functional fitness area, a wide array of weights, an outdoor space, clean locker rooms and my favorite part, friendly, helpful, professional staff. Vanessa and the other gentleman working the front desk (I believe his name was Kyle) were complete professionals. They showed us around, answered all of our questions and were SUPER welcoming! We were on the fence about joining, but after spending a few minutes chatting with them, our minds were made up (we were considering checking out Golds and comparing the two facilities…but we didn’t even bother with any other gym after visiting Onslow)! We signed up this weekend and today was my first workout. I couldn’t be happier. I’m excited to try out the pool and take a few classes as well! Will definitely recommend this facility to other friends and family in the area.

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★ 5

I am fairly new to Onslow Fitness but I will say that I am loving it so far. The staff is very helpful and friendly. The gym and locker rooms are very clean. The class instructors are so great and personable. The gym is never overcrowded so it is easy to get on a machine you want. I think it is worth every penny!

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★ 3

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★ 5

I joined Onslow Gym so that I would be able to continue my training when I am visiting my son and his family. My home address is NJ. I have been quite impressed with the family type atmosphere of the gym. The gym is clean. The women's locker room is immaculate. Everyone is just so friendly and helpful. However, I was absolutely blown away with the professionalism, knowledge and give-a-care attitude of my fitness trainer, Nicole! Top of the line AWESOME!!.I will always use Onslow Gym when I am in the Jacksonville area!
Sincerely,
Lynne Lindenthal

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★ 5

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★ 5

I slow Fitness is a very welcoming place! This is my first experience using a public gym and I can’t express how amazing the staff and how incredibly useful all the machines are! There’s definitely something for everyone here!

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★ 5

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★ 5

Very professional and friendly staff. Variety of equipment. Enjoyable water aerobics classes. Fun instructors. Open 24 hours.

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★ 5

Best experience in Jacksonville!!!!!!!! The staff is knowledgeable and friendly. The classes are excellent for any level in your fitness journey and Ms. Brenda's water aerobics classes are awesome. All around this has been a joy and I can't wait to keep pushing to my goals. Thank you so much .

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★ 3

I am loving being there. I use the equipment and the pool.

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★ 5

Great gym. Highly recommend.

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★ 5

This gym is the best gym I’ve ever been too! Walking in instantly has the best vibes! The staff is super friendly and welcoming, the gym is super clean at all times, and the equipment selection is hands down amazing; I can do all my workouts with no problems!! Definitely been recommending this gym to all my friends and even convinced one to come join! I have been a member to every gym in Jacksonville and non can compare to this one!

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★ 5

The staff at Onslow Fitness are fantastic!!! They are very helpful. The center has a great variety of classes and equipment. I’m so glad I found Onslow Fitness!!
Thank you all

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★ 5

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★ 5

From start to finish, Onslow Fitness was amazing! All the staff are helpful and amazing people! Feels like family!

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★ 5

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★ 5

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★ 5

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★ 5

I love the pool!! Everyone has been very helpful and nice thank you patti

😃😃😃

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★ 5

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★ 4

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★ 5

I just started going to this gym! I love it so much!very clean, the people are so nice and helpful . I was hesitant because of the price but let me tell you it is very worth it! I am not very knowledgeable about what workouts i should do or how to use things training sessions are included in your membership. and they help you with everything

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★ 5

Every time I walk through the door they greet me with enthusiasm and a smile. Gym environment is excellent, all the members pretty much clean up after themselves and the staff is on it if someone doesn’t. My personal training session with Bryan was excellent as well. Glad I chose to come here.

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★ 5

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★ 5

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★ 3

Nice facility, helpful staff. Very busy and not quite enough space for all the people that are there in the 5-7 am and 5-7 pm time frame. If you don’t mind a busy gym, then it’s a good place.

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★ 5

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★ 5

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★ 5

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★ 5

It was pretty busy this morning when I was there till around 7:30 it started to settle but definitely the perfect amount of room for more people to work out with the 6ft distance

Source: Google

★ 5

This is by far one of the most dedicated and client friendly gym I’ve ever been to. The staff is very professional yet personable. I’ve been going there I little over a year now and they remember me by name and check in on me when they see me. I would recommend this gym to anyone and everyone looking for a great gym home and family.

Source: Google

★ 5

Super clean, nice equipment , and a really great staff. Love the classes and my personal trainer Jill Martin

Source: Google

★ 1

When I first started going to this Gym, I absolutely loved it! And then I got pregnant and experienced a very difficult pregnancy due to Hyperemesis Gravidarum. I was vomiting all day, everyday and couldn’t keep down food or water. I started my pregnancy at 144 pounds I ended it at 104. At first I tried to continue to go to the gym but I started having problems with dehydration and electrolyte imbalances to the point where it effected my heartbeat and gave me a prolonged QT interval and my ob took me off physical activity. When I called to try cancel I was told that I couldn’t do that without being penalized but I could freeze my account, and that I could use their saltwater pool which would be good during my pregnancy (mind you, at this point I was so weak from throwing up 30+ times a day that getting out of bed was a tremendous chore. I was in and out of the hospital. It literally a nightmare, I didn’t have the energy to text or talk on the phone or anything. There is a provision under the North Carolina state law regarding gym membership that if you develop a serious health problem, that you can cancel without penalty I obviously wasn’t informed of this. I also think it absolutely ridiculous that I was was able to sign up for small group classes at the same time I joined the gym, but to freeze/cancel my membership, I had to email two different entities. If you choose to join this gym, do yourself a favor and do month to month. They are ruthless and do not care about the health of their patrons. I could have a peloton for the amount they are now trying to send me to collections for. They are extremely nice and welcoming and will treat you like family until you no longer serve a purpose.

Source: Google

★ 5

Onslow Fitness is an amazing gym. The gym is very clean and the staff is caring and personable. They are willing to go above and beyond to help you and make you feel at home. The fitness classes are so much fun and have helped me feel so much better and healthier. 5 out of 5 stars!

Source: Google

★ 5

The trainers that work there are so helpful and motivating. My kids love the child kids club. The equipment is maintained.

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★ 5

Enjoy the staff, services, groups, and programs.

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★ 5

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★ 5

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★ 4

Great gym with good amenities! Wish they enforced more of the mask wearing; not sure I trust the cleaning & proximity of machines, etc. No one wears a mask regardless of state orders :(

Source: Google

★ 5

Great gym to join, try it you'll like.

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★ 5

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★ 1

Just like many others have said, it is a good place to work out and even better because of childcare, although it should be cleaner. On many occasions I could not even use their facility because my kids were frequently sick after bringing them there. The staff is friendly but of course they are there for you to show support and encouragement as long as you pay them. Our 12 month contract ended during the closures of COVID-19. Prior to the closures we went in to cancel our membership. The lady whom we spoke to said we could pay off the rest of the contract or let it run out, turn in our key cards, and that would that. We had a month or 2 left so we decided to let it run out. After the gyms opened up again we tried to return the key cards. They said they don’t do that anymore and we could discard ourselves but we need to give a written 30 day notice (as their policy states) to an email. Which we then did. But of course they still charge us.

To make it worse I was told by management that the CEO Was possibly the one who gave us the initial info. Does this sound right to you? Why give inaccurate information or even hide information? Where is the customer service and support that is promised by this business? A friendly reminder of policies is always appreciated by customers especially when someone is clearly trying to cancel their membership.

Although we as customers sign their papers, how is this situation okay? It is very disappointing that employees of a business will disregard the voice of their “customers” while they continue to give Misinformation and try to hide it from their customers.

So again, like many it’s a good gym. And like the other side, I feel almost taken advantage of or even lied to. They could not even get their policy straight amongst each other because it changes when they decide.

I hope this review helps others to just be aware of the details. This facility puts a bad name to local businesses In promising customer service, individualized service, and better support as compared to larger companies/ chains.

Source: Google

★ 5

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★ 5

Having fun with entire workouts, the silver sneakers group. The staff is great. Special shout out to Mackenzie and Brenda. Every day greetings are sweet.

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★ 5

This place is so welcoming, the staff is friendly and helpful and puts a newbie at ease!

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★ 5

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★ 5

The staff is friendly and knowledgeable. The community here are friendly and helpful. The trainers here are better managed and are a notch up from most. I recommend talking to the fitness director who will get you, probably the best evaluation you can get and recommend the right trainer to make real improvements and obtain your goals.
Equipment is modern and kept up to excellent condition. The best value is in the classes as all the teachers are talented and provide unique exercise experiences. The therapeutic salt pool is, steam sauna and dry sauna work are maintained, kept clean and are great for alleviating aches and pains. Get a membership here and use it and you will get healthier. Like most fitness studios in this area, the membership fees are nonrefundable.

Source: Google

★ 5

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★ 5

Best variety of group fitness classes. Cannot beat LESMILLS and they have them all!

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★ 5

Friendly staff, great gym, has everything you could need.

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★ 5

Execellent Health Club !!! Equipment is in perfect condition with a good variety of machines and free weights. Salt water pool, steam room and dry sauna, are wonderful.The club is kept very clean. A friendly staff that is knowlegeable and upbeat makes each time I work out a positive experience.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Absolutely love it here !!everyone is so frendly!! Highly recommended

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★ 5

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★ 5

Onslow Fitness is the place to go for those ready to get their fitness groove-on!

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★ 5

Friendly staff. Close to home.

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★ 5

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★ 5

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★ 5

Love my gym! The staff is ALWAYS so friendly and welcoming. They have so much to offer! From a nice stack of free weights, plenty of machines, a yoga room, PLENTY of classes, indoor swimming pool (no where in Jacksonville is that provided), steam room and sauna!! Their staffed hours are amazing! And you have 24/7 access! You really can’t ask for much more.

Source: Google

★ 5

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★ 5

I am very pleased with Onslow Fitness! I have just started my club membership and was surprised to find so many there willing to help a newbie gain the knowledge needed for a great start. I was quickly signed up for a general orientation and an equipment orientation. I am pleased to have the resources provided by Onslow Fitness to be successful in my endeavor to improve my health!

Source: Google

★ 4

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★ 5

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★ 5

I like the friendly atmosphere and staff; the vibe is overall very good. Personal instruction is there if you need it or you can go at your own pace. Nice variety of different equipment and classes while not feeling like you're in someone else's space. You feel welcomed and a sense that you belong; no judgments and no feeling like an impostor. As someone who was never very fitness conscious, they have been great so far on my journey to improving my body and health. Highly recommend.

Source: Google

★ 4

Not your typical gym ( in the best ways). I signed up for the gym after tearing my meniscus for the sole purpose of going to water aerobics classes while I healed. I assumed water aerobics was a really easy workout for older folks. Yes, there are lots of older folks in the class but DON’T be fooled. I’ve been surprised by how great the workout is. You definitely get what you put in, so you can also just take it easy if needed. Amanda’s classes are my favorite. An added bonus is getting to meet really interesting people with cool life stories. There are very few intergenerational spaces these days and it’s nice to share a workout space with people from really different backgrounds from my own. I also like the 30 minute cycling classes and you have access to their 3D body scan machine which gives you really detailed info on your body measurements/composition and is a great way to track your progress. Only downside for me is that the facility is small and a bit older, but they’ve made some nice upgrades and the positives greatly outweigh any negatives. And the staff is always really friendly.

Source: Google

★ 5

Love this place.

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★ 5

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★ 5

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★ 5

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★ 5

This place feels like home. There is no judgement. Everyone is there to help you reach your goals. They are upfront about all costs, have an amazing group fitness schedule and instructors, childcare is included in the membership price too. Everytime I walk in I’m greeted with a smile. I will always recommend Onslow Fitness hands down

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I've been a member for over two years now and it's better than ever! It truly is a fit family. I really appreciate how they provided options for us to continue to work out in the aftermath of Hurricane Florence. Marta and Kara are awesome group fitness leaders! Cynthia is the best yoga teacher; I just wish she had more than one class a week! I've participated in Small Group Training from the start and the personal trainers here are fantastic. The staff is accessible and friendly. I've never had a desire to check out out any of the other gyms in town.

Source: Google

★ 5

Onslow Fitness is a great place to workout. The staff is extremely knowledgeable on whatever your needs are to accomplish your goal. The place is always clean with great equipment and the best staff around. So come on in and see for yourself how wonderful the staff and the atmosphere is. You won’t be disappointed!!

Source: Google

★ 5

I love the way this place is laid out and the staff is always so friendly and helpful.

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★ 5

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★ 5

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★ 5

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★ 1

Onslow Fitness is a nice gym don’t get me wrong, but when you try to pause or cancel your membership due to being pregnant or going on a deployment you won’t get anywhere. We are spending $90 a month for my husband to be deployed and as for me, being 6+ months pregnant, being back home temporarily so I can be with family and have my baby.
If they would let us temporarily pause our membership until we both get back we wouldn’t have a problem but I am disappointed in the way they handle the situation.

Source: Google

★ 5

LOVE the steam room and the staff is pretty awesome too!

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★ 5

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★ 5

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★ 5

Source: Google