★ 5

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★ 5

Love love love this place! My wife and I have been going for a little over a year and recently upped our membership so we can take unlimited classes because we enjoy it so much. Our fav coaches are Jaay, Meredith, and Anna! They all have awesome music, are super encouraging, and demonstrate modifications if you need. All the members and SAs are super welcoming and, if you go on Saturday at 10:45, you’ll be lucky enough to work out with Jill— trust me on this one! 💪 👏👏👏

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★ 5

Dela and Coach Jay are amazing! Love this place and these people. It a huge part of why I’ve been going for 5+ years to this same location.

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★ 5

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★ 5

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★ 5

I have been to other studios, but the best experiences I’ve had have been here. Amazing coaches/staff and a fantastic community.

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★ 5

I absolutely love working out at Orangetheory MLK! As someone who enjoys group fitness, the energy and atmosphere here are incredibly motivating. The sense of community and team spirit make it such a safe and supportive space to push yourself. The coaches and staff are amazing—always friendly, approachable, and encouraging.

I also love how the workouts take all the guesswork out of the way. Every class is different, so it never gets boring, and the heart rate monitoring and real-time tracking help me stay on top of my progress. It’s so rewarding to hit 12+ minutes in the orange zone and know I’m getting the most out of my workout. I’ve definitely seen improvements in my strength, endurance, and even on the treadmill and rower!

The music is great, the studio is always clean, and the equipment is well-maintained. Orangetheory has truly made working out fun, and I actually look forward to my classes!

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★ 5

My brother, cousin, and bff have been coming to this location for years and FINALLY convinced me to join. I hate that I resisted for so long - the community is incredible, the work out is obviously great, and I genuinely miss the studio on my rest days. Cant recommend OTF MLK enough!

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★ 5

Wonderful community - the classes are great and the coaches are consistently motivating, knowledgeable and friendly. Both the 2G and 3G classes are awesome and this studio also offers strength and tread classes. The schedule is varied with lots of morning and evening offerings, and I appreciate that there are 5am weekday options and a 7am Sat option. My experience with other gym members is that they are friendly, considerate, and fun people to workout with! Love this location.

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★ 5

I always look forward to OTF workouts!

Despite being a group class, you can really personalize them to accommodate your own fitness goals or injuries/limitations. Whether you are looking to train for more muscle, burn fat, or simply be more active, coaches are always happy to guide you on your own journey. This community is diverse and accepting of people from all backgrounds and body types!

As someone who was a traditional gym-goer, OTF’s strengths lie in the group/coach motivation to push harder as well as the fact that you don’t need to plan your workout. You only need to show up and follow their plan, because they have already thought through which muscle groups to train and in which order. There is plenty of variety in exercises, utilizing TRX straps, bosu balls, benches, and weights, which have encouraged me to try moves I had never considered at the traditional gym and keep classes exciting.

However, OTF may not be for you if your schedule is unpredictable and you are looking to take classes at popular times. Some classes fill quickly, and if you pre-book and cancel within 8 hours of class, you are charged a $12 fee. I do wish this location offered more evening strength classes and 6:45 pm classes, but I mitigate this by taking classes in chapel hill and southpoint each week.

OTF membership is pricey (though Duke employees get a discount), but it’s an investment in your long-term health. Nothing beats the satisfaction of working hard and improving yourself!

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★ 5

I started going to OTF again earlier this month and I love this studio! The coaches are intentional about getting to know the community, listen to you during the class, and offer tailored support during the session (I have an injured ankle). High energy & worth the investment.

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★ 5

Not only are the workouts great but coaches like Anna and Jaay have made it such a fun workout environment! The front office staff is out of this world despite the pressure that they deal with at the studio. I joined OTF 2 years ago and 2 years later it has become my community and family and wouldn't change it for the world!

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★ 5

OTF MLK is special—fantastic coaches and staff, great variety of workouts, and a supportive community. It keeps me motivated and healthy.

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★ 5

OTF MLK is more than a gym, it’s a community. All of the staff and members have made this a welcoming, supportive environment. It’s a great place not only to work on your fitness goals but to meet people. Try it out for yourself!

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★ 5

I've been going to Orangetheory Fitness for many years, and the MLK location is my favorite! The energy is incredible, the workouts are always challenging yet fun, and the community is very supportive. Manager Della and Head Coach Erinn are exceptional—they make every class motivating and welcoming. If you're looking for a top-notch OTF experience, this is the place to go!

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★ 5

Love going to this OTF! The staff are super helpful and nice. Such an amazing environment (:

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★ 5

UPDATE: I started going to this studio in 2022 and have waxed and waned in my attendance due to personal and family health issues. However, no matter how long I’ve been away, it is always easy to come back. The members feel like family and are always so welcoming to new folks. Coach Erinn is leaving OTF, which we are all sad about, but this studio in particular remains my favorite of any I’ve been to in the triangle. I will continue to enjoy classes with all the coaches, especially Jaay!

Most importantly, I am still injury free! I love how supportive this studio’s community is. It’s “choose your own adventure” in terms of how competitive you want to be. I always feel safe and comfortable, yet supported in how much I want to challenge myself.
——
This studio is something special. The coaches are all amazing and the head coach, Erinn, really sets a high bar.

I started taking Orange Theory classes in July of 2022 with a fair bit of trepidation. I was worried it would feel like some kind of fitness cult. Although I have always had a BMI below or within average ranges, I was never in great shape and struggled with significant muscle weakness. I decided, as a very research-oriented person, that the best thing to do to prepare for my new era of aging was resistance training.

I had a pretty bad shoulder injury when I started, and was afraid to use anything but the lightest weights. Coach Erinn has helped me more than my PT with form, advice, and encouragement.

In two years, going very slowly and sometimes not super consistently, I’ve gone from using 5 and 8 lb handweights and not even being able to do wall push ups without pain to being able to squat 70lbs, do 15 pushups (from my toes) in a row. My cardiovascular health (from running) has also improved greatly. I don’t suffer from exercise-induced asthma while running anymore.

The best things, though, are 1)that I’m still injury free and 2)that we have an amazing community at this studio. I’ve taken OTF classes around the US during travel . While they’ve all been great, MLK has a really special camaraderie and diversity. The glue is the head coach. Some of the other studios have a competitive edge that isn’t my jam. Here, everyone cheers each other on in a very healthy way.

Even the front desk staff (especially Della) are amazing! Always very professional, always going above and beyond, always providing top notch customer service.

Our coaches deserve the best—my only hope is that Big OTF gives them plenty of incentive to stay. This feels like my fitness “home” and I hope it stays that way for many years to come!

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★ 5

Great place to workout! The staff are very helpful. I am staying motivated here and achieving my wellness goals!!

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★ 5

Great coaches who inspire you to push yourself.

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★ 5

I love Orange Theory! It a great workout for all skill levels. The coaches and staff are so kind and motivating!

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★ 5

Love this studio!! The people, coaches and community I’ve built are amazing!

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★ 5

Hard to put into words my feelings for this studio! I started my OrangeTheory journey somewhere else, but the MLK Durham location has phenomenal people working there - both the staff and coaches are phenomenal. They’re excited to see you, work with you on your goals, and overall feel like friends. I’m glad that when I moved to Durham a year and a half ago, they were ready to receive me with open arms. ❤️🫶

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★ 5

OTF MLK is the best! The coaches and staff are phenomenal!!! And the community they have established at this studio is absolutely wonderful!

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★ 5

The coaches and staff are amazing, it’s an encouraging environment. Coach Erinn is the best!! I make an extra effort to take her classes because she’s so attentive and encouraging- even in a full class!

Update: I’ve been going to this studio since 2021. It is the most supportive environment! I feel like I’m going to a party with my friends when I go to work out. Don’t miss the lift classes!

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★ 5

Big fan of Orange Theory MLK! I've been a member for over a year now and have loved every class I've taken here. The gym is super clean, the staff are really friendly, the coaches are awesome. I feel so much stronger and happier after each class. I haven't been to any other locations but this one feels pretty special - they really work to cultivate a community which makes coming in for a hard workout very rewarding. Thanks OTF MLK <3

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★ 5

This is the one gym I have been able to go to consistently! I really appreciate the variety in the workout and the coaches and staff. Super encouraging no matter where you're at in your fitness.

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★ 5

I absolutely love this gym. It’s supportive and challenging and has helped me become more healthy and make new friends. I’m NOT a group exercise girl but I adore this workout.

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★ 5

Have been going here for years - great vibe, great coaches, great workout!

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★ 5

I’ve been coming to OTF for over 8 years and this is my favorite OTF of all! The manager Della and head coach Erinn are truly the best!

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★ 5

This place is literally the best everyone here is so nice very welcoming and the workouts are awesome

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★ 5

I’ve been at the southwest OTF for a year now, and I absolutely love it! I’ve been a slow runner for 20 years and had battled injuries. Never really liked lifting weights but know it’s important to do.
I had no idea how many benefits I would gain from the workouts. My heart recovery time from hard workouts has decreased significantly and I’m able to sprint the fastest I’ve ever run. I’ve built more muscle than I’ve ever had and the coaches are encouraging but don’t make you pick up weights that are too challenging. Having challenges each month helps keep me focused, the dance music atmosphere and lower light helps me forget that I’m kicking my own tail for an hour.
I’m getting compliments from friends constantly and all I can really say is that I’m doing a workout that I really enjoy! I recommend it to anyone who finds HIIT workouts and weights in an encouraging environment appealing. Also love my primary coaches Erinn and Jaay, whose enthusiasm and energy make the workouts (feel?) easier!

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★ 5

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★ 5

Have gone to this studio a few times over the past few months and have been very impressive with the coaching and atmosphere at this specific Orangetheory!

The coaches are on top of their game and make every workout enjoyable. They are very welcoming of everyone’s fitness level and offer corrections when needed.

Will definitely be returning!

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★ 5

I love OTF! The classes, the music, the camaraderie make for a productive and enjoyable workout routine!

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★ 5

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★ 5

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★ 5

I have been a member of Orange Theory Fitness for about 6 years. The MLK location has great coaches who are motivating, personable and are well trained. The workouts are very challenging but safe. I always leave feeling as though I received a very hard but safe and well thought out workout. Erin is a wonderful head coach who offers constructive feedback and makes me feel welcome whenever I am there.

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★ 5

Fantastic workout focusing on cardiovascular and strength training. I love that everyday is a different workout. It makes getting a good workout so easy as you just show up, follow the coaches lead, and you can make it as hard or “easy” as you want to. It really is the best 50 minute workout out there! The coaches and staff are so helpful and friendly! It really feels like a community. Can’t recommend OTF at MLK enough!

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★ 5

OTF MLK is like our family! We get the best 60 min of our day when we work out at OT. Coach Jaay & Coach Erinn are the best. The front desk staff- Marissa, Marissa, & Dan & of course the studio manager Dela are amazing & always have smiling faces!

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★ 5

My favorite OTF studio! I’ve been to studios all over the country but this one is the first where it’s felt like a community. Love the coaches and all the staff! (And it’s shown by the fact that I’ve brought all my friends to join lol)

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★ 5

I recently had the opportunity to try out the gym for a free trial, and I must say, I was impressed. From the moment I walked in, the staff made me feel incredibly welcomed. There was even a personalized welcome sign with my name, which was a nice touch. The atmosphere was friendly, and the people there were all supportive and encouraging.

One standout staff member, Erin, really made my experience memorable. She struck the perfect balance of pushing me to do my best without making me feel inadequate. I appreciated that I could do the workouts at my own pace and comfort level while still being encouraged to challenge myself.

The only downside for me was the color—red isn't really my favorite ( if you know, you know) But overall, I had a great experience and would definitely recommend this gym to anyone looking for a welcoming environment with supportive staff.

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★ 5

The best workout and studio! The coaches are so motivating and supportive, and the managers and staff are always very friendly, to both newcomers and long time members. The studio is clean and the equipment is well kept.
So grateful to be part of this community.

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★ 1

Garbage. Not worth the money. Don’t get morning sickness before class or they will charge you.
There is no consistency and some associates say one thing and others say another. Run. Don’t use this gym.

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★ 5

Great place to workout and watch your body and mind transform.

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★ 5

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★ 5

This is my second home studio after moving from NYC and I absolutely love it! The staff and coaches make it feel like it's a real community. Everyone is so friendly and I've only been motivated to keep up with my workout routine!

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★ 1

I was misleaded and feel like their cancellation policy is totally insane. I attended a free class and had 24 hours after that to sign up. when I went to sign up I was given a long contract to sign but was verbally explained the terms. I was unsure so wanted to just sign up only for a month. They did not say I would need to cancel the day I signed up for the following month otherwise I would be charged for 30 days. Basically unless you cancel the day you sign you are on the hook for 2 months. I did not have an option but to get into a binding contract ie, months contact. also it is not cheap. Moreiver I injuted my back and am afraid to go back as given the pace of the classes and the instructor is not available to make sure you are doing the exercises/weights right.

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★ 1

Visiting from out of town as a Premiere member. Brought my friend in for a class (who is a local) and they wanted to charge her a drop in fee of $28, which is absurd when they could have given her, her first class for free as it states on the website. They could have also given her the first class for free as the guest of a Premiere member, but said it had to be at least 30 minutes prior to a class starting. Really OTF? How important are your members to you? How important is it that a good impression is made and good customer service is in place to earn new OTF members?! Instead, we went to burn boot camp for free and my friend signed up for a membership; your loss due poor customer service. As a long-time member I'm beyond disappointed and upset.
Traci

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★ 5

Fun workouts, coaches have amazing energy!

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★ 5

Not what I expected and I mean that in the best way possible…I must admit that the idea of OrangeTheory Fitness scared me but I eventually took the leap and I am so glad I did! Everyone has been so welcoming and friendly. I feel like I have learned so much about myself and gained confidence that I never knew was possible. 10 months postpartum and I have never felt better. You are absolutely worth the investment!

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★ 5

Coaches are awesome. Encouraging and welcoming members. Come sweat with us!

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★ 5

This studio is my second home studio after moving from New York. I love it just as much! It's been 3 years here now and I still stay committed to this workout!! Fast paced, high energy, challenging, and fun!

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★ 5

I love OTF! Been to about 10 studios around the country and MLK is the best!

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★ 5

This studio is such a great environment. It’s welcoming for all fitness levels, and the workout is also challenging for all fitness levels. the instructors are well prepared, super upbeat, and fun to be around too!

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★ 5

I am loving Orange Theory and am really surprised. I like the fast paced and varied workouts. The coaches are all fantastic and keep you motivated but never pressured. Some days I go in and take it easy, but still burn a ton of calories and other days I am super competitive (against my previous measures) and push myself. I am seeing terrific results after two months. I look forward to going now.

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★ 5

One of the best studios I’ve been too. You def feel a sense of community and see familiar faces. I’m sad to have moved but this is a great place to get a good workout in. Also if you’re a UNC/Duke student they have student discounts so just inquire.

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★ 5

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★ 5

I was visiting Durham from Denver and could not have had a better experience at this OTF! Coach Jaay was super motivating, upbeat and explained everything very well. Love their inclusive environment and the front desk staff was very welcoming. I would definitely come back!!

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★ 5

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★ 5

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★ 5

You show up, give it all you can, go home feeling great!!!!

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★ 5

The Southpoint team is rock solid. Thank you all. I'm motivated and pushed daily.

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★ 5

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★ 5

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★ 5

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★ 5

I could not recommend Orange Theory Fitness MLK enough! The coaches are kind, fun, and personable (shoutout to Erinn, Summer, and Mike) and it is a great way to connect to a community. I also love seeing the data! It is so fun to know how fast I can run, how hard I can row, and how long I can hold a plank. It makes it so easy for me to push myself and to see progress and growth.

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★ 5

Orangetheory has been great over the two years I have been a member at this studio. I love the community I’ve found here.

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★ 5

I have loved being apart of OTF for over 3 years! It is always a great workout! The staff and coaches are great!

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★ 5

I love this studio. I was barely using my regular gym membership because I couldn’t get myself there. Orange Theory is so much, very challenging in a good way, and keeps you accountable for getting there. The coaches at this studio are amazing!

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★ 5

I love the changing workouts, music, coaches and staff! Everyone is very friendly, and it’s a safe, judgement free workout zone. I could try other studios in the area, but I feel at home at the Southwest location.

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★ 5

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★ 5

This workout is exactly what I needed to push myself past my limits. I'm taking 2 classes a week which I feel is perfect. After every class, I do feel quite sore but that's how I know I'm getting a good workout. The equipment for each workout is professional and top of the line. The best aspect is the heart rate monitor which I have enjoyed using outside of the classroom as well. I highly recommend orange theory fitness to anyone who wants to push themselves and achieve the ultimate level of fitness.

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★ 5

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★ 5

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★ 5

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★ 5

I’ve never found an exercise program I loved as much as Orange Theory. I love the atmosphere, music, and the healthy endorphins, as well all the health benefits. I can tell my stamina, balance and strength has improved so much since I’ve been consistently going. (My clothes fit much better as well). Any time I have a concern about my workout/ goals/ help/ questions the coaches, front desk and managers are always willing to listen and offer advise and help!

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★ 5

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★ 5

Good workouts and they follow community health guidelines

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★ 5

Amazing coaches and staff, I always feel motivated and they make a tough workout a lot more fun. I can't go a week without working out here.

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★ 5

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★ 5

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★ 5

The workout was structured and goal oriented

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★ 5

My FAVORITE gym. Love it. A great workout and I keep coming back!

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★ 5

My doctor tasked me with dropping my BMI by 5 points, which felt like an impossible task but was definitely helped along with consistent OT classes. I like that it gives you a lot of modifications and I also appreciated their dedication to COVID safety measures. The teachers are also pretty great. Very outgoing and personable and open to reviews. I’ve been to similar HIIT establishments (Barry’s) that were great but definitely didn’t feel as comfortable.

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★ 5

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★ 5

We love OTF. Incredible workout, great community of people. It gives me an opportunity every day to challenge myself and get stronger

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★ 2

I’ve been going to OT for several months now & I’ve tried 3 different locations. The staff is not friendly at this location. There’s only 1 coach here I’ve enjoyed & it was when they were coaching at a different location. They don’t seem to care as much & they even lost one of my most important records that I can never get back. Go somewhere else.

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★ 5

Just started Orangetheory a month ago and I’m already almost 25 classes in! I love this program! It’s always so fun coming to class each day to a different challenge and leaving each class feeling accomplished and exhausted! I have yet to leave the class without a smile on my face! The coaches are all so motivating and great at pushing you without making you feel pressured or like you won’t be able to achieve you goals. I will absolutely be continuing to workout as Orangetheory as long as I possibly can!

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★ 5

Joined this studio after 1.5 years of not being at OTF. Everyone is so nice, definitely one of the best studios I've been to!

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★ 5

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★ 5

Absolutely love this studio! From the amazing, energetic coaches and staff, to the cleanliness of the studio, I wouldn’t want to go anywhere else!

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★ 5

The coaches provide motivation and support while the heart rate monitor helps tailor my effort to get the most out of my workout. Classes that are circuit-style give me the option of breaking things up so I can stay interested and knowing I'll get a break after a hard push makes me work harder. I always leave OTF feeling satisfied.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love OTF! 🧡 I’ve been to several different locations in New York, Florida and North Carolina. OTF Durham (MLK Jr. Parkway) is definitely one of my favorites. Not only do they have great coaches but their staff is fantastic. They make an effort to encourage and greet me by name. It is one of the few places that I visit regularly during the pandemic. I attend class 4-5 days per week and I feel extremely safe! The coaches encourage everyone to keep a safe distance from one another while staying active and getting the most from class! I am so grateful to have a studio that I feel so comfortable safe in!

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★ 5

I joined a little over a month ago and can’t say enough great things about the studio, the workout or the coaches and staff. They made me feel welcome from the first time I called to schedule my first free class, and have been amazing ever since! They care deeply about giving you a safe, high quality workout - COVID safety protocols are taken very seriously and I believe they’re doing everything they can to give people a great workout during a tough time. I’m so grateful to have found this studio!

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★ 5

A great place to take classes, inspirational coaches, great workouts, centrally located in Durham.

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★ 5

Orange theory is such an awesome establishment. They truly care about your health and well-being. Every experience I’ve had with management and staff has been friendly and they’ve always cared about my success in my health journey and personal life. You’ll go for a great workout and the management, participants, friends, and camaraderie is why you’ll want to stay.

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★ 5

So thankful in the midst of a pandemic to have a clean, safe place to go workout. Cleanliness has been a priority long before COVID, however with their new protocols in place I feel much safer going to the studio than I do grocery shopping. The staff, the coaches, the community are the best around. I was honestly a bit worried that the community feel would be different with smaller class sizes, social distancing, and limited time to interact with the staff and/or other members. But, our community of members are thriving (and crushing their workouts), thanks to the staff who are always so welcoming, and our incredible coaches helping us crush our goals and set new ones. Come join our family, your first class is free, book it NOW, you won't regret it.

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★ 5

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★ 5

Sense of community, environment is very inclusive, and workouts are manageable but also challenging! Staff is very welcoming and workouts are what I enjoy (combine cardio and strength), so you feel like you get the most out of a workout. Facility is very clean and the steps they take to mitigate COVID transmission is phenomenal.

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★ 5

I love OTF! 🧡 I have been a member for almost 2 years. Due to my job, I’ve been to several different locations. OTF Durham (MLK Jr. Parkway) is by far one of my favorites. Not only do they have great coaches but their staff is top notch. Not to mention, the service, kindness, and helpfulness has been nothing short of amazing during this pandemic. Every time I visit this location I feel safe, well taken care of and in an extremely clean & well-run facility. Even if it’s a longer drive for you, this location is worth it!

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★ 5

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★ 5

The group dynamic really motivates me. I've always liked a "class" format rather than going to the gym myself and working out alone. I also like the instruction, being told exactly what to do, so I don't have to think. I think enough during my day. Finally, I love the splat points. Having a goal to reach works! I have never had a class under 12 splat points (unless I forgot to charge my heart rate monitor).

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★ 5

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★ 5

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★ 5

I love how going to Orangetheory makes me feel in the morning. I tell myself before the class that this will be the hardest part of my day. After going to class, I have more energy and feel more relaxed in my work week. I also love this studio!! Great people

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★ 1

I at least gave this 1 star because this is not about the instructors.

This is my dads recent experience. I am literally disgusted. If you would like to be SHAMED for wanting to make a healthy change in your life then the Tuesday and Thursday evening classes are for you.

The women in these classes will you feel like a creep if you are a man wanting to make a change in your life. Never have I ever been so ashamed and embarrassed of my gender.

I would hope that in the future orange theory would not condone this type of behavior.

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★ 5

This is my fave workout routine. Im not motivated enough to go to an actual gym and workout by mtself.... so this works perfectly for me!! Love it!!!

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★ 5

Amazing studio with energizing instructors and staff members and a supportive community!

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★ 5

OTF is amazing and has helped me transform my life. I am physically and mentally stronger. When I joined OTF, I was not able to run and this weekend I did my personal best - All Out at 7.0 on the treadmill during a 90 minute class.

Additionally, Coach Tommy is the absolute BEST!! He has helped with with form/technique and truly motivates me and all members to work harder. He is graciously and willing to help you reach your fitness goals.

Also, the staff at the Durham studio are customer-centric and solutions oriented.
#OTFChangedMyLife
#OTFPower
#OTFDurhamMLK

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I am writing this review from LaGuardia Airport after having flown to NYC to be seen by a knee specialist at Cornell's Hospital for Special Surgery. I blew out my knee after buying a package of Orange Theory classes at the Durham location. My surgeon, Dr. Gomoll, wrote a letter to Orange Theory explaining I couldn't take any OT classes in the foreseeable future, and I asked Orange Theory simply to transfer my package to my husband so he could use the classes I paid for. Orange Theory's response: ABSOLUTELY NOT. Completely unethical. Next stop: Better Business Bureau. Sigh.

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★ 5

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★ 5

Staff is fantastic, coaches are awesome and the workouts are great! Worth giving it a try.

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★ 5

I’ve been an Orangetheory member since January and I love it. The cancellation fee adds accountability and forces me to get my butt in the gym everyday. The workouts are dynamic and (usually) fun. Important to note that Tommy and Ron are THE BEST!!

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★ 5

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★ 5

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★ 5

LOVE this OTF, very convenient for shopping at (my favorite grocery store) Harris Teeter and other necessities! Coaches are very friendly and class was challenging and fun!

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★ 5

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★ 5

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★ 5

LOVE Orangetheory Fitness! It's convenient, it's quick and it's an AWESOME workout every time!!!

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★ 5

LOVE OTF and the coaches!

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★ 5

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★ 5

My wife loooooves OTF

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★ 5

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★ 5

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★ 5

The front desk employees were very helpful and nice, the coach was motivational and put together a challenging class, and I left super sweaty and tired... which is what I was looking for. Thank you so much!

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★ 5

It’s a great workout... I like the combination of a group class but with a coach who helps motivate and works with you to achieve your goals. I enjoyed doing Crossfit workouts and this has a similar feel of group/community support that I really appreciate. My wife wasn’t interested in Crossfit and this allows us to workout together! Plus she travels for her job and she can attend classes anywhere there is an OrangeTheory facility. I am really feeling it!

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★ 5

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★ 5

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★ 5

Love Daniel, great workout!

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★ 5

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★ 5

Great workout, great coaches, great music

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★ 5

Great studio! All the coaches Are motivational. I do travel sometimes and have gone to OTF in other cities. I may be biased, but OTF in Southwest Durham is the best!

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★ 4

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★ 5

Yesterday I was able to work out at OTF with both my wife and my 15 year old. It’s a family affair!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love the integration of cardio and weights. Not only is the cardio “just cardio” but it’s HITT style, where the cardio is maximized. I’ve been so scared of cardio for the past couple of years, and while at the moment I hate everyone and their mother, I feel pretty darn proud of myself when it’s all said and done. I enjoy the strength days a lot....and the mirrors, where I can see my little muscles form slowly but surely.

The coaches are all super awesome and don’t make you feel like a weakling. They make me feel like they want me to actually grow and push me to my limits—sometimes I hate them for that. 😉

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

I like being coached through it. Don't have to think about it (much). There are a lot of available times. It just works.

Source: Google

★ 5

Orangetheory is a great program for people who want to get in, work hard, and get out. It is a solid mix of cardio, rowing and free weights, and the workouts are always different. The Durham studio is clean and parking is easy. Mike is an excellent coach, responsive and motivating. All of the staff and coaches are personable and welcoming. It isn’t inexpensive, but it is a quality experience for those who want to mix up their routine.

Source: Google

★ 5

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★ 5

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★ 5

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★ 4

Excelente

Source: Google

★ 5

Source: Google

★ 5

The OTF Southwest Durham crew has done a wonderful job of creating a community in this gym! This is the only gym I have stayed with for this long and see such great results. I can only attribute it to the trainers and staff who push me on a daily basis to better myself.

Source: Google

★ 4

Source: Google

★ 5

Great staff and excellent workout! Quick and efficient routine for 60 minutes at the gym.

Source: Google

★ 1

I’ve already spoke to the local manager and the OTF corporate office and neither seemed to care. I tried to speak to this company like an adult, and not run to social media like everyone does these days, but it was a waste of time. Here's my experience with OTF Durham:

I did ONE class at OTF and got charged two monthly fees of $90. So, $180 for sixty minutes of gym time. I tried to cancel earlier and was allowed to put my account on hold. Then I had to relocated for work, to an area that the closest OTF is over two hours away, and I was finally able to cancel. At NO TIME did any of the OTF employees mention the month fee after canceling. Also, since I moved to an area where there isn’t an OTF I couldn’t utilize the last month I was charged for. I worked in a membership office at a gym for 4 years. This is awful customer service and I’m extremely disappointed in how OTF handled this. I understand the month fee after canceling is pretty standard with any gym, but sometimes situations occur and you waive a fee as a courtesy.. Clearly making money is more important than their clients and their client's well being. I will never join OTF, and I’ve already talked three friends out of joining this gym. Fitness has been a huge part of my life for years. The community and family it builds is something real. Clearly the owners of OTF don’t share those beliefs and that’s not a community I want to be apart of.

Follow up. After canceling, and paying $180, I was just charged ANOTHER $90. Great customer service.

If you're looking for a gym, there are plenty of other options in the Durham area.

2nd follow up after "owner's" reply:
Everything hasn't been resolved. Your company refunded me the $90 I was changed, as an error, after canceling and paying the additional month. This was a mistake because they didn't cancel my membership properly. I had to take time out of my day to check my bank account, and call the gym twice since my call wasn't returned. Thankfully the second person I spoke to was polite (Tommy) and treated me better than anyone else here has. I'm still extremely disappointed with this gym and the staff. Again, nothing with my issues has been resolved.

Source: Google

★ 5

Thanks

Source: Google