★ 5

I'm very proud to be a member of PF! I received a free 1 year black card membership and had the best experience redeeming it! Jhonatan specifically helped me and made sure I knew everything I could utilize and enjoy! He introduced the manager on shift, who was needed, which made my visit felt. He's a good young man to have represent PF! Thank you for my 1st of many visits to PF!!!

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★ 3

Small location for peak crowds. Management needs to clean the store moreover than be nosey and interrupt patrons

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★ 5

When I need to zoom out I get the gym

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★ 5

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★ 5

Great spot

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★ 5

NAI! NAI! Is her name. I walked in today and got the warmest greeting ever. She’s always kind, funny, and very accommodating. It’s because of her that I drove an extra mile to go to the knightdale location! You guys won me back because of her! NAI! Is phenomenal! Five stars

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★ 5

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★ 5

Nice gym clean and no judgements
Just working out to meet your goals

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★ 4

The employees are super friendly and helpful.

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★ 5

Lunch time and after 9pm are my go-to's. Brier Creek amd Knightdale locations are the spots I frequent most. Clean, affordable, nice equipment, gracious staff. Glad I joined!

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★ 3

Not being mean but if you work at a gym you should be in some type of shape 🙄 and some of the ladies in here working have the worst attitude !!!

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★ 5

Working out with Tye Pulley and my gym crew is always good. When I'm not there consistently, I can tell. But the comrarderie always makes it fun.

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★ 5

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★ 5

Clean gym and lots of equipment. Happy the recumbent bikes have been upgraded!

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★ 5

Of the many Planet Fitness centers I've visited, this is definitely one of the cleanest. You're doing an excellent job, team, keep it up!

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★ 3

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★ 5

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★ 1

I am writing to formally file a complaint regarding repeated negative interactions I have experienced at your facility. Each time I visit the gym, I am approached by the same Caucasian woman who consistently makes unnecessary and unwarranted comments toward me.

For example:
• On one occasion, while I was stretching on a mat with my shoes off for less than three minutes, she crossed the gym specifically to confront me.
• On another occasion, I was on the treadmill with a jump rope inside my bag (which I was not using), and she stated, “We can’t jump rope in here.” Not only was I not jump roping, but the fact that she was inspecting the contents of my bag was both invasive and inappropriate.

I visit the gym several times per week, and no one else has ever approached me in this way. It is clear that I am being singled out, and I have observed that she does not speak to other members in the same manner. At this point, her behavior feels like targeted harassment, and I am deeply uncomfortable continuing to be subjected to it.

I am requesting that this issue be addressed promptly to ensure that all members, including myself, are treated with fairness and respect. Please advise me on the next steps you will be taking to resolve this matter.

Source: Google

★ 5

Planet Fitness in Kernersville, NC is awesome. Great variety of equipment. The staff are very friendly and helpful. And everything is so clean. I have visited many different Planet Fitness gyms in different states and cities. They all are great to visit. I have never been disappointed.

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★ 4

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★ 2

I’ve never had any issues with the staff before everyone used to be friendly I recently encountered the white with blonde hair woman at night time. I went up to the front to let them know the thread mills in the back weren’t working and there’s no signs of it so a lot of people were wondering the same during my work out. Her attitude was snappy and condescending with a tone. She shouldn’t be talking to people that way.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I think the person I talked to was Jess….but whoever it was extremely rude and hung up on me. I was asking simple questions, absolutely disgusted with how I was treated. Don’t work in customer services if you can treat people with respect.

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★ 5

Quick place to get a quiet and efficient workout.. members don’t hold up equipment like other facilities I’ve been to highly recommend this location. New to area so I’ll be a regular. From Ga

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★ 5

Staff here is always friendly. Wish this location would spend the money and upgrade their massage machines and their tanning machines. The PF in Brier Creek is much nicer.

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★ 5

Naomi is the best! Helped me get started and showed me some of the equipment that I needed to work with. Highly recommend her!

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★ 1

Worst customer service ever , I always go to this planet fitness and I like every other employee work here and this girl every time I go no hi no hello she always on her phone seems like she is mad , I think planet fitness management need to do something about it if that things gonna happen every night and they’re gonna lose the customer😡😡😡😡

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★ 4

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★ 5

I like it

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★ 5

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★ 5

Great location and super clean! First time here and I am impressed. Front desk staff was friendly and helpful. It is a large club, tons of equipment. I look forward to coming back to this location again soon!! Highly recommend!

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★ 4

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★ 5

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★ 2

a busy location which isnt bad, but all the people camping out on machines texting makes it an issue. mostly older machines that have poor ergonomics. also alot of the machines need maintenance either from pads being worn out, cables being slack, or leveling pads being missing so you feel the frame flexing and wobbling. the front half of the gym is nice and ventilated, but the back half and in the 30 min circuit gets pretty stuffy.

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★ 5

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★ 5

Es un muy buen lugar para relajarse y ejercitarse y tiene un muy buen ambiente lo recomiendo y te invito a venir y comprobarlo por ti mismo

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★ 5

Very good positive atmosphere great experience

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★ 5

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★ 4

Wonderful experience

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

Good gym just the area has out grown it. Seems crowded minus early early in am or late at night

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★ 5

Still the best

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This is one of the best planet fitness gyms I’ve been to the staff was amazing helpful the equipment is very well-maintained. Very updated and overall very clean environment.

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★ 5

it’s very clean. Nice music equipment is decent. Music is good. It’s a tempo gym but it still need some more update. Equipment and some equipment. Need to be redone. Thank you.

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★ 5

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★ 5

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★ 5

Super friendly! Very kind and professional team! PF has everything you need! 😊

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★ 5

Jhonathan, Ryan, Asha were very helpful with my membership. They explained things well to me.

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★ 5

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★ 5

Highly recommend. A great place with plenty of equipment to accomplish whatever goal you have set.

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★ 5

This is a great place to work out. It's worth the membership.

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★ 5

Great gym

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★ 5

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★ 5

Every Planet Fitness location I have been to has been a clean, safe Judgement Free Zone !

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★ 5

Planet fitness in Knightdale is the best! And the trainer Ty keeps you on point, you will lose weight with him, he's that good.💯

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★ 5

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★ 5

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★ 5

Excelente atención y maquinas modernas. Ambiente agradable y personal muy amable, siempre con una sonrisa y dispuestos a ayudarte. 100% Recomendado

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★ 5

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★ 5

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★ 4

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★ 3

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★ 4

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★ 5

Excellent Service and good place to workout friendly staff.

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★ 5

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★ 5

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★ 5

The place is very clean and welcoming.

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★ 5

The staff are so sweet. I am always greeted with a smile and told to have a great workout. It always smells so fresh in the gym. The bathrooms are kept in excellent condition. I love this Planet Fitness!!!

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★ 5

It was so clean and bright and spacious. Lots of options and variety, programs and offerings and those hydro massage chairs are amazing!

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★ 5

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★ 5

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★ 5

PF is a place where you enjoy your work out plus you get fit away from our daily routine and also staff is family friendly and very professional.

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★ 5

It’s a good public gym

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★ 5

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★ 5

The staff always greets us and interacts with us in a very positive way! It’s well kept and clean with many options to use.

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★ 5

Love it here. A great environment for working out. Staff is exceptional

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★ 5

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★ 5

I love to go there early and get my work out

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★ 4

Great place, but definately needs another personal trainer, Kavieon would be a good one, he seems more than willing to help others!!

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★ 5

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★ 5

Great place, well-managed and clean.

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★ 5

Tye the Trainer is great to workout with. He's energetic and keeps you motivated.

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★ 5

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★ 5

Great layout.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

Don't join Planet Fitness! Taking a walk in the fresh air while enjoying nature is FREE! There are so many beautiful trails to enjoy in order to get exercise.

They charged an annual fee even though I canceled my membership according to their 'rules'. It's 2025 and you still can't cancel your membership online!!! What a crock!

They wasted too much of my time...Don't let them waste yours.

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★ 5

Spacious facility with great equipment for a full workout. Fantastic Black Card area for a full spa experience for relaxing and recuperating. Conveniently located near many retail and dining facilities. It has all the fitness equipment I need like free weights, benches, and workout devices for the entire body. I particularly like the free form PF 360 room which provides a place for body weight exercises, yoga, aerobic activity and the overhead bars. The black card area provides massage chairs and beds along with tanning beds for relaxing after a good workout. The entire facility is always kept clean and sanitary by the staff and cleaning materials are readily available in every area. Staff personnel are always friendly and helpful. Very Nice!

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★ 5

Love the place at Knightdale. I enjoy the Fitness Training with Tie. The place is very clean - There is a lot of machine so I don't have to wait to exercise. The staff is courteous and always available to help

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Visit from out of town. The workers are constantly cleaning. Shout out to Nai who doesn’t stop every time I am there.
The one down side is the use of a bench as a telephone booth but this is a problem everywhere…
Another room with cables and back equipment would be excellent there since it is a busy gym.
The functional training area is my favorite

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★ 5

Great variety of machines, clean and relatively quiet.

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★ 5

Great atmosphere, very supportive and friendly. So far the best one I have been to. Also it’s nice to see a few familiar faces every now and then. Looking forward to continuing to get acquainted.

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★ 5

Updated machines, safe environment, friendly service

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★ 4

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★ 5

I love the Knightdale location because the facility is large and the staff are friendly. I really like working with the trainer, Tye Pulley. He’s funny, yet focused on helping us get the most out of his classes. Whether you are a beginner or more experienced, he will make you feel welcomed. I am a witness that if you are consistent, you will see results. I highly recommend!

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★ 5

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★ 5

The staff is always friendly and the check in process is so easy!

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★ 5

Both my husband and I are impressed by how friendly the staff is and how helpful they are in answering questions. Neither of us feel judged or look down on. I would highly recommend this place to anyone who is on a budget and wanted to improve their health.

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★ 5

I loved the equipment and space

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

The planet fitness was nice. The only thing is I couldn't stay overnight. I'm a truck driver and after my workout I needed to take my 10 hours break. The security came and told me I needed to move.

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★ 5

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★ 5

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★ 4

Well maintain facility. Very popular. Staff is always pleasant and helpful.

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★ 5

always clean and maintained .

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★ 5

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★ 1

Morally unattractive. I have daughters and a wife and will never support any fitness center that allows men in the woman's locker room, disgusting. Thank God for Trump setting the gender lines right again.
Stay away from all Planet Fitness.

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★ 5

Great gym. Plenty of equipment. Very clean. Great staff. App tells you to a certain extent how busy it can be during that time you are looking at the app by the crowd meter. No complaints. This is not a hardcore gym but you can get a full workout here.

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★ 5

I am visiting from out of town and so glad I found this Planet Fitness by accident ! Super friendly staff, super friendly patrons, and GREAT equipment !

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★ 5

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★ 5

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★ 5

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★ 5

Clean and very professional and friendly

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★ 5

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★ 5

Workers are so friendly

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★ 5

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★ 5

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★ 4

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★ 5

Clean

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★ 5

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★ 4

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★ 5

This facility is exceptionally clean, surpassing even that of its competitors who charge a higher monthly fee. The management, led by a young lady, she demonstrates an outstanding level of professionalism and care for their employees. The gym is bustling with activity, and the members are courteous and respectful of one another. Overall, it is a remarkable establishment.

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★ 5

Love the genuine no judgement atmosphere. I have made friends at this gym and if it weren’t for my back surgery I’d be there right now. Great location with all the amenities!

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★ 5

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★ 5

I am so excited to be at a gym facility where they have so much equipment to choose from that will definitely coordinate with your workout plan. The associates are very courteous and I'm enjoying this new phase of getting fit.

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★ 4

Some workout equipment has been updated since last review.. this location seems to be busier than most locations that are nearby. The post workout massagers could be replaced more often due to usage.

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★ 5

Very clean! Staff is right there to answer any questions you may have or concerns!

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★ 5

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★ 5

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★ 5

This facility is very clean and the greeting from staff members make you feel at home

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★ 2

My overall experience was unpleasant! The restroom was really dirty, the guy at front desk had an attitude and spent most of his time outside on the phone and smoking cigarettes. The best part about the visit was the actual workout session.

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★ 5

I feel at home in this location. The staff are always friendly. I do miss Max, who is no longer a planet fitness employee but Nai is awesome and is always cleaning or checking the paper towel dispensers and sprays.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

It’s my favorite place ❤️

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★ 5

Great Environment and Great Staff 💯

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★ 2

I wish they'd have more Dumbells available. Waiting for a set to be freed up for exercise can be a bit annoying. Just from 25-35lbs

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★ 5

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★ 1

The first time I rated the service bad, every month they take my money, and they also take late payment, I don't pay late, it's automatically withdrawn.

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★ 4

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★ 5

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★ 5

Clean equipment and friendly staff!

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★ 5

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★ 5

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★ 5

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★ 5

They have so many equipments to choose from. So, people dont have to wait for their turn. They can simply use other available machines. Also, the staff members are very friendly.

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★ 5

Good clean and equipment seem to be in great condition. The fitness trainer Tyrone is great going above and beyond to make innovative workouts. His expertise is appreciated.

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★ 5

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★ 5

Best equipment. And so friendly for the price

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★ 1

Worst gym I’ve been too hands down.

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★ 5

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★ 5

Max goes above and beyond to assure a healthy training enviorment. His commitment to client satisfaction is evident from the time you walk through the door when you’re greeted with a smile and encouraged to have a great workout. Max is a consumate professional and a great steward for Planet Fitness.

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★ 5

Diverse ages and body types. Safe, clean, friendly environment. Love seeing senior community members next to body building adolescents. Just very wholesome.

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★ 5

Don't normally of to clubs to work out, unless with someone else. But decided it was time to just get out and do it becauseI need to!

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★ 4

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★ 5

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★ 2

I had never used the membership I canceled it before my next due date. They repeatedly tried to take the payment out for the next month until they finally got it. Is very hard to get in touch with customer service. You have to come to the club. Very poor customer service. If you plan to cancel your membership cancel it 1 or 2 weeks prior to your next payment due date.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

Nice place to work out. The Knightdale location has updated their equipment and it is nice. You can't beat the price fir the Black Card membership for the benefits you get. Very friendly service also.

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★ 5

Has sido una muy buena esperiencia High quality hair cuts

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★ 1

I was waiting for my family in the reception room when the manager yelled at me from a distance that I couldn't come in. I approached him to explain that I am a member of the fitness club and he addressed me in a not very positive attitude, making me feel unwelcome in the place. because he was Hispanic like me 🙄 His name was Jesus

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★ 5

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★ 5

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★ 5

The cleanest gym with the friendliest staff!

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★ 5

The staff members were very friendly knowledgeable and helpful with the sign up process the environment was welcoming well maintained and clean and tons of great equipment they offer trainers everything is just out of this world so to speak LOL if you have to choose which planet fitness to make your home gym location the knightdale NC location is definitely the one.

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★ 5

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★ 5

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★ 3

Very decent actually but the bathrooms need to be worked on on a regular basis.. It's really shotty

Source: Google