★ 1

Their website lacked even the most basic information, so I reached out to ask about their services. Unfortunately, the response confirmed that minimal effort is their standard.

I explained that I wasn’t available for phone calls and preferred to communicate via email. Instead of accommodating this, they replied with a one-word message: “phone number.” The tone was dismissive, I sent another explanation hoping to receive even a morsel of the kindness I had given and they stopped responding entirely. I regret trying.

Overall, a disappointing and frustrating experience lacking basic professionalism.

Source: Google

★ 1

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★ 1

Poor communication

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★ 5

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★ 4

Very nice gym, with ample squat racks and deadlift platforms. It has single occupancy bathrooms if that's something you are looking for in your own gym searching. The style of exercise this gym specializes in(body building) does not need safety clips on the weights, and thus they only have a few pairs of them.

Over all, I do recommend this gym. Everyone there looks happy to be there and they have great attitudes.

Source: Google

★ 1

Very difficult to get anyone on the phone. I’ve been calling for months now and have yet to speak to anyone. Maybe don’t have a phone number if none of your representatives are going to answer the phone.

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★ 5

Best gym in town!

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★ 5

I've been a member of this gym for almost 2 years and I absolutely love it. My trainer Alana is amazing and has changed my life for the better by giving me a new perspective on what being healthy & fit is. Also, the culture that Desmond Scott (owner) has created can't be beat. Prime is a family and I'm a proud member... I have loss almost 40lbs and have gained muscle and strength. I'm definitely healthier since joining.

Source: Google

★ 5

Source: Google

★ 5

I joined this gym a couple weeks ago and I'm really happy with it so far. Good variety of equipment and has everything most people would be looking for. I would give it 4.5 stars with a half star docked for their flat benches and no drinking fountains. Flat bench pads are real slick and it makes driving with the legs a little tricky but ultimately it's a small inconvenience that doesn't get in the way of my training. I would recommend this gym to anyone in the Durham area looking for a place to jack some steel & sweat in peace.

Source: Google

★ 3

Nice gym & great atmosphere! However, we are in the process of cancelling our membership only because we are moving! We've been trying to contact by email, phone calls and Instagram - no response! May someone please contact me! Thanks a lot 🙂 !

Source: Google

★ 5

Amazing local gym! The owner, Desmond, is so welcoming & dedicated to the space & members!!

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★ 5

Source: Google

★ 5

I love this gym and the atmosphere. Always good music to get you ready to work and the family atmosphere is dope.

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★ 5

Couldn’t ask for a better gym. Hands down the best in Durham for a great price. There’s more than enough equipment, a great atmosphere, and everyone that comes in the gym is there to work and get better. Dez is a great owner and greets everyone when they walk in the gym and leave. Alana is an excellent trainer. Definitely recommend Prime, for those who may be searching for a gym home.

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 5

Prime is the dynamic fitness experience I've been missing and sets itself apart from other gyms with its approach to fitness that emphasizes group collaboration, motivation, and commitment. Desmond's training and knowledge brings out each person's inner strength and helps you reach YOUR personal goals. You WILL be surprised what you accomplish with each workout. The music makes the atmosphere fun and engaging and the relationships you build keep you coming back. Please check out Prime for yourself if you're looking to elevate your health journey and transform physically, mentally, and holistically.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

When I first started at Prime with Des, my only goal was to lose weight. Little did I know he was going to push me to limits that I didn’t even know I had in myself. In less than a year, I’ve accomplished so much not only physically but mentally as well. The results are great and I couldn’t have got to this point without his training!

Source: Google

★ 5

Source: Google

★ 5

My experience with Prime has been amazing! The gym gives off a supportive family vibe. I love that I’m being challenged and pushed to give my all. I enjoy the encouragement from other members and Des. I’ve gone to many gyms and trained with many trainers, but Prime has been the best so far. I recommend this gym to any and everyone.

Source: Google

★ 5

Best gym experience ever. I started Prime Athletic Training and Fitness Institute by joining the Prime 45 Challenge. I’d seen some amazing results previously. The only goal I set for myself in the beginning was to be able to say “I am free from taking blood pressure medication”. I just wanted to get back to a healthy place. I didn’t have a specific weight in mind or look I just wanted to feel better. I’ve done plenty of challenges before however this challenge was different this atmosphere was different. It exceeded ALL of my expectations. Desmond is a life coach not just a personal trainer. He goes above and beyond to provide the resources and tools needed so that you can be successful on your life journey not just weight loss. This challenge brought out so many different factors. I learned about nutrition and the full benefits of eating right, how to workout properly, being accountable for my health (physical,mental, spiritual and emotional). This challenge CHALLENGED everything. You won’t find that at other gyms. It was unbelievable for me at the end of 45 days that I had accomplished way more than I ever imagined. I lost approx 25lbs. I said good bye to those awful blood pressure pills. I was eating better,
sleeping better, had more energy, becoming stronger and had a drive for the gym. It started off as something I needed to do and has become something I want to do. Prime is not your average gym it’s not just a group of people that’s in a building working out. It’s a family that holds one another accountable while having fun doing it. There are no strangers and Desmond is not your average trainer. He’s invested in your health and wellness. PRIME is PRIDE. The group fitness training classes are phenomenal and forces you how to dig deep. If you are on a journey to better yourself and take back control of your health. I can’t stress enough this is the place to be to help you take back charge of yourself and become a better version of you!!!
#Prime #PrimeBuilt #Prime45 #Prime90 #PrimeAssault #ClubPrime

Source: Google

★ 5

Source: Google

★ 5

Prime is a great gym. The group training is amazing! You'll walk into great music and a great atmosphere each time.

Source: Google

★ 5

Whether you’re looking for a gym or a family, Prime is the place to be. Des knows every member by name and really pushes the values that the gym stands for— family, commitment, faith, and competition. Blessed to have found the gym and proud to be a member.

Source: Google

★ 5

I have been a member of PRIME for the past 5 months. I started with a fitness challenge and very soon after signed up for group personal training. What impressed me the most was Coach D. Scott’s value in ensuring clients understand the rationale behind the various exercises we do, cycling of exercises, and proper form. PRIME is more than showing up, logging in, and checking ‘exercise’ off of the day’s to-do list. Becoming a member of PRIME has transitioned to a way of being. I highly recommend PRIME’s services to those near & afar.

Source: Google

★ 5

The best gym in the area! I love the atmosphere and energy. Training classes are great.

Source: Google

★ 5

Source: Google

★ 5

Prime has changed my life for the better. Honestly I’m not sure where I would be without it.

The workouts are intense but provide the shape that I am going for. The atmosphere is electric and always pushes you to do more .

Source: Google

★ 5

Source: Google

★ 5

My boy puts you through some good workouts. Coaches you up when needed. Good team environment.

Source: Google

★ 5

Desmond is a fantastic trainer that really pushes you to your limits. He understand the body so well and can help you out of your comfort zone. He will help you become the best version of yourself inside and out. Highly recommend you check him out as well as the gym if you are looking for a good family and great place to workout!!!

Source: Google

★ 5

Great gym and great atmosphere. Would recommend everyone to come this gym.

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★ 5

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★ 5

I was warmly welcomed and am getting the guidance needed to meet my initial goals! On to the next level!

Source: Google

★ 5

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★ 1

I don’t like writing reviews, let alone negative ones, but they wouldn’t let me cancel my membership. I had to get a new credit card. Other than that though, it was honestly a great gym.

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★ 5

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★ 5

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★ 5

Great atmosphere and class

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★ 5

Erica M. S.P.I.T.T 2.0 class is life changing!

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★ 5

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★ 5

Great Atmosphere and Great place to Workout!

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★ 5

Being a truck driver traveling the country it’s always refreshing to find a gym to accommodate parking and have quality equipment and even better people to train with and around! Plus you don’t need headphones because the music always on point! I’ll definitely be back to visit!

Source: Google

★ 5

Source: Google

★ 5

I was a member using the general equipment (no classes) for a couple of months. My experience was a good one. The staff was friendly, the equipment was good, and everyone was respectful over all. The only small thing to point out is that it can get crowded in the evening but the few times I dropped by from 12-5 it was pretty empty.

Source: Google

★ 5

Clean facility with well maintained equipment. The staff is friendly, knowledgeable, and accommodating. Would highly recommend this gym.

Source: Google

★ 5

The trainers are GREAT and they really help you to push yourself to meet your goals!

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★ 5

Absolutely LOVE Prime! The best gym in Durham and surrounding area! Great trainers and staff! You will get an awesome experience and a great workout!

Source: Google

★ 5

Prime is hands down the best gym I’ve ever been to! From the time I walk through the door, I’m greeted with friendly faces and warm smiles. Everyone from the staff to the members, motivates me to not only meet my goals but push beyond what I even thought I could do! While every workout I’ve had at Prime has been amazing, my favorite thing about the facility is not the workouts. It's actually the family atmosphere. Even as a new member, I felt like I was working out with people that I had known forever and that I had support through each step of my fitness journey. The trainers aren’t just interested in your physical health but your mental health as well. I couldn’t ask for better service from a gym.

Source: Google

★ 1

Hotter than a sauna. Owner doesn't like cutting the air on or fans.How the desk workers be sweating sitting down and they not even working out..

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★ 5

I went to Prime Fitness On the recommendation of John...much to my surprise it was better than some of the local area gyms. John provided me with a complete tour of the facility and invited me to work out with one of the trainers. They also have full line of supplements and tasty protein drinks that you can purchase. I will definitely be going back to Prime....one of Durham’s hidden jewels!

Source: Google

★ 5

GREAT Class!!!

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★ 5

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★ 5

PRIME Fitness is the real deal. If you are in Durham and are looking for a fitness training facility that emphasizes family, fun, hard work and elite performance coaching you need to check out PRIME. I've had the opportunity to work with several members, trainers and the owner Desmond. Always a great experience with good people. As for the gym, its clean, organized and spacious. PRIME is legit.

Source: Google

★ 5

Great work out

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★ 5

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★ 5

Just started going to prime gym about 2 months ago, thanks my friend and general Manager Rashard recommending it. I love the fact that it’s such an open gym, and it never feels too busy. All of the trainers are so amazing and dedicated to making you look and feel good. Best decision of my life and the boys are fine too by the way

Source: Google

★ 4

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★ 5

This GYM is amazing! The staff are all fitness experts. This place is very motivational for any age or fitness level.

Source: Google

★ 5

This gym is the best!! There is no gym like this one! My prime family is just that, a family! I feel super welcomed walking in and amazingly exhausted when walking out! Desmond is the owner and one of the trainers and he personally talks to everyone at the gym, making sure they are getting the most out of their experience there. You won’t regret being a part of the prime family!!

Source: Google

★ 5

This place is lit. Enough said...really though, I love this place. The classes look fun and the workout equipment is always available, which is uncommon in places with this price range. If it weren’t so far from me, I’d get a plan and visit more often.

Source: Google

★ 5

Club Prime is amazing!! It’s like working out with friends, you’ll never feel left out, extremely interactive, I felt great from Day 1

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★ 5

I love that no two training sessions are ever the same...that really challenges my body & shows the creativity and dedication that the trainers have! The Prime family is THE BEST gym family you could have...everyone is so encouraging at #thecitiesgym😊

Source: Google

★ 5

Staff is A1!!!!!!

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★ 5

Best gym ever!! The atmosphere and people are incredible. I’ve been to many gyms in the area but none compare to Prime. Desmond and the trainers push us to reach our max. In my short time at Prime, I’ve seen physical and mental results. Glad to finally find a gym home!!

Source: Google

★ 5

I’ve had memberships at other gyms but this is by far the best! I love the results and I recommend Prime to anyone wanting to see an overall difference in their body.

Source: Google

★ 5

This is the best gym I’ve ever been apart of! Full of great people and a great atmosphere!

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★ 5

I tried many gyms before finding PRIME and I’ll never have to look for another one again. The trainers are top notch and they push you to become your best self. All members are like family and we support each other 100% of the time. The Triangles best gym!

Source: Google

★ 5

I’ve been training at Prime since 2015 and I’m not sure if there are enough words to express how wonderful my experience has been. I’ve seen results—not only in my physical physique, but my mental and emotional stability has approved. Desmond challenges us on all levels to ensure that we can be at our greatest potential by offering an array of services—group training services, workout classes, spin class and weight lost challenges. I will continue to refer Prime to individuals who are serious about being motivated, honest advice/feedback and to take their physical ability to the next level. #TeamPrime

Source: Google

★ 5

This by far is the best gym I’ve attended since last yr....the staff makes you feel so much like family....the atmosphere and the great energy in the gym makes you wanna come back every time.....I would recommend this gym to anyone...thanks prime for the great workouts and making me feel as family

Source: Google

★ 5

PRIME is the best gym I’ve been apart of! The level of training is exceptional and is tailored to the individuals needs and desires. The thing I really love about PRIME is the family atmosphere and the accountability.

Source: Google

★ 5

I was looking for a modernized gym with a more people of color, a younger crowd, challenging but fun group classes, and affordable prices. On top of the great atmosphere, the owner and trainers make you feel like family!

Source: Google

★ 5

I appreciate the warm and loving atmosphere when walking into the gym! The staff of the gym greets you personally and that makes the time there more comfortable. From training with Jon, #clubprime with Desmond, #primeelite with Jess and Janay and Spiit with Cynthia, it’s only the beginning of my journey and I love it!

Source: Google

★ 5

Source: Google

★ 5

Great workout with some awesome people!! #club prime is where it’s at!!!

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★ 5

I am so sad that I no longer live in Durham so I can’t go to this gym anymore. Desmond and his team are great and will push you to be the best that you can be!

Source: Google

★ 5

Awesome gym! Great atmosphere! Very friendly and encouraging staff. I really enjoy club prime. Helped me get back on track with exercising and to actually enjoy it. I highly recommend this gym!

Source: Google

★ 5

The people at Prime treated me like family since the moment I walked in the door. The energy in the gym is like nothing I’ve ever experienced before. Desmond has done an amazing job establishing a culture that truely manifests it’s core principles of faith, family, and fitness. I love Prime, and I’ll be a member here for life. Stop in for a visit!! The life trainers and members will welcome you with open arms. :)

Source: Google

★ 5

Prime istitute is the best gym in Durham. Great instructors who live what they teach. The Wednesday night Club Prime is the energetic with a live DJ in class!!!

Source: Google

★ 5

PRIME is amazing! Not only are the trainers flexible, great at their craft, and hardworking but the members are also great. The facility is everything that I look for in a gym. Des and Jon are great trainers, ClubPrime is energizing. You need to go!

Source: Google

★ 5

It’s easy to see why Prime is the best gym in Durham. Everyday is like being with your family. You won’t meet a group of people who pushes you harder! #PrimeBuilt is a lifestyle

Source: Google

★ 5

The atmosphere in this gym makes you want to work hard! The staff is awesome, friendly and knowledgeable. Everyone here seems to motivate each other , no matter what fitness level you’re on, there’s a place here for it.

Source: Google

★ 5

Desmond is the best! PRIME by far is the best gym in the RTP. Such a family oriented environment. Makes me really wanna workout!

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★ 5

Prime is an awesome gym. Very professional, I enjoy working out here!

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★ 5

I love Club Prime it’s a great experience week after week! Desmond & his team never disappoint!

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★ 5

Best gym in the state of N.C.!!! Keep grinding Desmond!

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★ 5

Good Vibes & excellent instructor

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★ 5

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★ 5

Great gym! Love the atmosphere! Owner and workers are very friendly

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★ 5

I’ve been to Prime on several occasions. It is a great atomposphere. Clean facility, the staff is so energetic and willing to help! I would definitely recommend Prime to anyone looking for a gym or to reach their personal fitness goals.

Source: Google

★ 5

The best gym ever!!!!!

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★ 5

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★ 4

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★ 5

My first time attending Prime was on #ClubPrime Night on Wednesday nights. Club Prime had no less that 100 people everyone worked out , felt comfortable and most of all motivated each other to push it through the workout . The best gym in the city !!

Source: Google

★ 5

By far the best gym that I’ve ever experienced! The atmosphere is unmatched and the training is top notch!

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★ 5

Hands down the best gym in the area. Owner is a beast... Not only did I gained I learned the art of working out. My eating habits and what body part to work on day in and day out. Highly recommended.

Source: Google

★ 5

I've been training at Prime since January, and its hands down some of the best personal training you'll get in the RDU area. The trainers and staff really care about all of their clients, and are committed to helping you attain your fitness goals. Totally worth it!

Source: Google

★ 5

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★ 5

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★ 5

Great training facility.

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★ 5

Faith, family and fitness is the motto! And the owner and staff hold true. The Prime family is caring, and moreover teaches how to be fit and stay fit. Group training is structured to empower one to achieve fitness for a lifetime. THIS.....is Durham's gym!

Source: Google

★ 5

Great, knowledgeable trainers! New equipment, clean facility and great prices! Relaxed and supportive atmosphere so you never feel judged or 'watched'. Highly recommended!!!!

Source: Google

★ 3

I came here for a free Yelp event. We spent about an hour doing an introductory workout, which consisted of mostly legs. Our instructor for the day was actually the owner, he was very enthusiastic and nice. Probably won't try this place again, but was not bad!

Source: Google

★ 5

Source: Google

★ 5

I worked out with them for about three weeks and it was amazing I had to stop due to personal reasons but I am definitely going back ASAP. Great trainers, great environment and they make it fun and entertaining to where you will be begging for more. Great people

Source: Google