★ 5

Great gym and staff also awesome training crew great gym owners are awesome and the training staff are great. The head trainer Jeremy is absolutely awesome so stop in and say say hi and take a tour I'm sure you will want to join.

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★ 5

Trufit is great & Jeremy is a great trainer at trufit! His brother Ben got me on the smoothie game👍🏽

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★ 5

Highly recommend Jeremy as a personal trainer! He’s very knowledgeable, friendly, and has helped me become super comfortable in the gym. I started out really intimidated, but now I love working out & reaching my goals! The facility has everything I need & the free childcare is an added bonus.

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★ 5

i have always had a great experience at tru fit! jeremy and erica are always very informative and helpful!

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★ 5

The hardest part of any fitness journey is walking through the front door. If you are ready to start your journey, I highly recommend TruFit Gym of Morehead City. As you walk through the front doors, you are greeted by knowledgeable and enthusiastic staff ready to see how they can help. Whether it is your first time entering a gym, trying a new gym, or you are a pro gym goer, TruFit Gym caters to YOU. Have any questions? Ask for Jeremy Darnell, Fitness Director and Head Trainer. TruFit is where you find your "True-Workout-Family".

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★ 5

A great atmosphere !! Jeremy and Savanna are always there to help with questions with workout tips or getting a protein shake 🥤 at the end of your workout. They’re always there to help 💪🏽

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★ 5

Come by the gym! See Savanah the amazing front girl for sign in and dope drinks! 🥤 and if u want to take ur work out journey serious go see Jeremy or Ben! They are def elite coaches for any lifestyle body ur chasing! Love the environment and the owners are awesome! Every time u go in it’s such a welcoming gym!

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★ 5

Great gym with great trainers! Jeremy has been awesome over the years I’ve worked with him!

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★ 5

Great gym the staff are the best, Ansley is most definitely the smoothie Queen, perfect every time.

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★ 5

Savanna has the best morning smile to start a workout

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★ 5

I love this gym! I met Jeremy on my first day and he was so helpful! I signed up for personal training and Jeremy had me work with Erica and Alonzo. I really enjoy working with both of them. I felt very comfortable in this gym, I never felt rushed, and really like everyone!

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★ 5

I’ve been going to TruFit for about two months now and absolutely love it! My favorite part has to be Savannah’s smoothies, she’s the best!

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★ 5

Savannah is very pleasant and attentive.

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★ 5

Good environment. No drama. Its a chill environment staff are friendly and easy to joke around. Jeremy works hard and even though eats a lot of moon pies he doesn't get to sluggish. Equipment is in good condition and they keep it it clean for being a gym. I mean it is a gym, you cant go to the beach and say their is sand on your towel.

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★ 5

Great staff 😊 the personal training director Jeremy is very knowledgeable.

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★ 5

Jeremy and Ben are awesome! Very helpful and knowledge.

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★ 4

They need to expand equipment. Need more classes. Other than that decent gym.

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★ 4

Great gym ive been going for almost a year now, has everything I need and offers training, I personally dont use/want a trainer but I have heard great things about their trainers

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★ 5

Jeremy the head trainer and fitness manager is the best!! Ricardo is awesome as my trainer and Jeremy’s brother Ben is also the general manager and is very friendly nice and easy to work with. Very clean gym also!!

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★ 5

Erica is the best trainer and the staff is excellent. They care!

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★ 5

Jeremy 1 is awesome!! Great gym and atmosphere. Personal Trainers are awesome all day long and they have the best supplements, smoothies, and gym equipment. Best gym in town! If you’re not a member you’re missing out!

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★ 5

I love my trainer Jeremy! He’s the best and the GOAT! Tim is amazing as well and the gym brings a friendly vibe with its fantastic atmosphere. Yummy smoothies too!! TruFit family!

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★ 5

Great gym Jeremy and the staff are amazing and always super nice feeling at home at a gym is important and they got it

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★ 5

TRUFIT GYM IS THE BEST! TIM and Jeremy are super friendly and helpful. Personal Training program is affordable and effective!

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★ 5

Love the staff here! Super friendly and the trainers are amazing🙂

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★ 5

Savannah is the best, get that woman a raise. Very welcoming and friendly first thing in the morning!

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★ 5

Very clean work out equipment is always clean and in working order. Staff is always asking you how we can help you and very attentive to you.

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★ 5

Great gym with a friendly staff! They have everything you need and never overly crowded at peak times.

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★ 5

By far exceeds any previous gym experiences. I’ve been to my share of gyms over the years, some have been extraordinarily good. However, my time here has effortlessly surpassed those.
If you want to pay $10/month, to walk in like a ghost, wonder the machines and leave unnoticed this may not be the place for you. Yet, if you want to be welcomed by name, personal tour, an individualized- supportive fitness plan, with a few fist bumps of encouragement, THIS is most definitely the fitness family for you.
I have a few injuries I am working through healing and have found huge value in opting in the physical training add-on. Along with nutrition guidance, and tailored exercises fit for my challenges; Noah is highly knowledgable of the physical therapy aspect of training, then mirrored by Jeremy’s enthusiasm to help build the healthy body you are striving for. I feel it’s been a terrific investment. HANDS DOWN worth the small addition to the already reasonable membership dues. Teasingly, I’ll say they are definitely stuck with me now :)

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★ 5

I’ve been going to TruFit Gym for a couple of years now and I love it! The staff is super friendly and the gym itself is great. If I could change one thing, it would definitely be the music—it gives off a bit of a corporate vibe. I know I’m not the only one who feels this way; when you’re lifting heavy and trying to hit a new PR, Taylor Swift in the background just isn’t it. Other than that, I really do like it here!

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★ 5

Super friendly staff, great gym, & Savannah made me a yummy smoothie on my way out!

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★ 5

Best staff and great atmosphere!!

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★ 2

I used to like this gym overall, but they have a huge problem when you try to cancel your membership. My mom has been trying to cancel hers for over a year, and nothing ever gets resolved. They tell you to call a number, but no one ever answers, and they just keep charging your account.

She even went to the gym twice in person, but they just told her she had to call because “they can’t do it there.” However, when it comes to signing people up for a new membership, they make it super easy. But when you want to cancel, they make it almost impossible. Very disappointing customer service.

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★ 5

Best classes, including power hour, namaste, and Zumba!!! And the class instructors just Wow.

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★ 5

I love the atmosphere here. The staff is AMAZING, very professional, and are always willing to help.

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★ 1

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★ 5

Favorite gym by far and I’ve been a lot of places. Jeremy and the rest of the staff are the goat. Everything’s clean and it’s a great culture. Thank you!!

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★ 4

Trufit i would go there everyday its a good gym js when i quit going there u guys keep taking money from my card so once we can get that fixed i will go there

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★ 5

Gym is very clean and even when it is busy you can get on the equipment you need with a little patience. Trainers help you get strong without hurting yourself.

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★ 5

I’ve been in gyms now for 25 years, some big and small gyms - this one is excellent, staff are great people, friendly and helpful

I don’t live in Morehead full time, but this facility makes me wish I did

5 ⭐️

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★ 5

Fantastic facility. Love the exercise classes. Terri and cindy are amazing

As well as personal training sessions.

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★ 4

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★ 5

Very clean and the employees are right there to answer questions

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★ 5

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★ 5

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★ 2

This is an okay gym for a small town, with the basics you’d expect. However, I wouldn’t waste money on a 24-hour membership since they frequently close and aren’t truly open 24/7. Equipment is also an issue—there’s only one stair climber, and the treadmills are constantly breaking down. The kids’ care is very limited and often closed, making it even less convenient. Overall, it’s a decent option, but not the most reliable.

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★ 5

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★ 4

Friendly staff, never busy early AM. Clean facility!

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★ 5

Clean, never too busy, the staff and people there are all really nice and welcoming. I have not yet felt uncomfortable at this gym which was a huge thing for when I was looking for one. Equipment is in great condition and it’s maintained nicely. Have had no problems at this gym would 100% recommend.

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★ 5

Great place to workout.

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★ 5

Clean facility, lots of equipment, friendly staff and knowledgeable trainers.

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★ 5

On vacation. Great experience, great people

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★ 5

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★ 5

Cool place, got a good lift

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★ 5

Great people.

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★ 5

They charge $12 for a day pass or $39 for a weekly pass. This is so much better than Sports Center that charges $35 for a day pass. This facility is great.

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★ 5

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★ 5

This gym is great. Highly recommend. The lady at the front knows you by name and makes you feel very welcomed.

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★ 5

Just got my membership with my husband at an awesome rate and everyone has been super helpful and really nice. We can’t wait to get in the gym!

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★ 4

Best gym in the area!
I drive from Emerald Isle to go here!

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★ 5

Very happy with the gym so far. Very good variety of equipment options. Great experience with staff along with Pt’s Jeremy and Alonzo.

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★ 5

Been going to TruFit for years. They have a great variety of equipment and the owners are great people. I recommend this gym to anyone looking for a workout!

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★ 5

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★ 5

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★ 1

Do not sign up for a membership you have to write a mail in letter to cancel your membership to a company in Utah that’s impossible to get a hold of to confirm the address and then they charge you the next month before cancelling.

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★ 5

Great atmosphere, not too crowded and great variety of modern equipment

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★ 5

Great place to workout

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★ 5

The best gym! Staff is so nice, great smoothies and Jeremy is a great trainer!

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★ 5

Enjoy the trainers and employees along with all the support personnel. I workout in the morning and there is a crew of regulars that are family.

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★ 5

Jeremy is the best trainer!! my triceps were so sore in a good wayyy. love this gym!

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★ 5

Trufit gym is the absolute best! The people are welcoming and the gym itself has everything to offer. It’s spacious and clean! Jeremy is the best trainer and has taught me so much about the gym!

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★ 5

Staff is very personable and gym is always clean !

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★ 5

Could get a bit crowded, but a good selection of machines and great workout environment

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★ 5

Very welcoming. And the staff is always very supportive and encouraging

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★ 5

I'm thrilled to be a part of the TruFit community and would highly recommend it to anyone looking for a top-notch fitness club experience.
The instructors, Terry and Monica, are knowledgeable, and truly passionate about what they do, which creates an inspiring environment to push yourself further.

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★ 5

Great place to go and work out, staff is very friendly, have good trainers who know what they are doing, especially Jeremy Darnell this guy really knows what he's talking about when it comes to training the body and eating right, so if anyone needs a gym to go to or a personal trainer, Truefit gym is the place to go.

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★ 5

Great place to work out , knowledgeable staff always willing to help and answer any questions. And I always love to finish my workout with sauna

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★ 5

I started about 6 months ago. Facility has everything you need and lots of space for a great workout. Erica is my personal trainer. She is great. She explains what muscles are being used with each workout, which helps me concentrate more on each move. The entire staff is attentive and makes you feel like you belong.

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★ 5

After belonging to another gym my husband and I decided to try out TrueFit Gym and we have been very happy since. We work out twice a week with personal trainer Erika. She challenges us at each work out session and keeps us motivated. The equipment is great, protein shakes are delicious, and the staff is friendly. Great place to get your exercise.

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★ 5

Love this place! The people are friendly and make the non gym goer feel like they belong! To top it off I got their best trainer, ERICA! Erica is great and personal, she has made it easy for me to learn and want more.

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★ 1

Update as of 2/8/2024 - owner reached out to me but was unwilling to refund me. Even though I was mislead. I will make sure to keep my opinions the same when talking to folks about this gym specifically.
2 month later update : literally SO CRAZY the team has not responded to me and I’ve sent TWO EMAILS trying to address this problem. No response!!!! So unprofessional!!!!!
Original review:I only have one positive thing to say and that is that my personal trainer Jeremy is so awesome . BUT. Apparently I signed up for two years?! Sherri signed me up for the membership, which is the thing I’m being charged two years for. Then the owner signed me up for the personal trainer. The owner told me one year for all of it. Got the membership and personal trainer . “Well it’s on your paperwork.” Well thanks man that helps so much . It was to MY KNOWLEDGE I SIGNED UP FOR ONE YEAR. I will not recommend this place until things change. I also don’t appreciate being talked to like I’m stupid and it’s all my fault.wouldve loved to come back when I have the money but I think I’ll be taking my money elsewhere. I have already paid for a whole year for next year of service I will NOT USE and I hope someone reaches out to me and gives me a refund. This is not good customer service. This is not caring about your customers. This is not being a good business.if I treated customers like this, no one would buy. Trufit, change your contracts and fix this mess. I’ll be posting about this all over the place.OH FORGOT TO ADD THAT I COULDNT COME IN THE FIRST PLACE BECAUSE I HAD MAJOR SURGERY !!!!! So wonderful of them to care!!!

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★ 5

Great place to get in shape the staff and trainers are great the smoothies are wonderful it’s a like a family check it out !

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★ 5

As a member for about 4 years now I can say I'm very happy here. I don't feel judged, love the variety of clean equipment, friendly atmosphere of staff & other members ranging from very fit to beginners, young & old....just a good clean atmosphere 👍💪

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★ 5

Very good gym , the ppl are excellent , very nice! Best gym around morehead , Newport and havelock!

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★ 5

The gym is great, great equipment most importantly amazing staff 10/10 experience

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★ 5

Pretty nice gym with pretty much everything you need

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★ 5

Great place with great equipment

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★ 5

Great place to workout, has all equipment need.

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★ 5

Home. Iv been attending this gym for several years now and iny personal experience i wouldn't want to be apart of any other team. Thank y'all at true fit for making this environment safe and fun.

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★ 5

We absolutely LOVE this gym!
-Top of the line equipment (that is always available and not broken)
-Friendly atmosphere (everyone knows our name when we walk in)
-free kids’ care for our girls to play while we work out
-Personal Trainers available for that one-on-one support and accountability
-CLEAN facility
- owned and operated by an amazing couple who are always willing to hear improvements and give encouragement

I highly recommend them to any of my friends!

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★ 3

Sales people are extremely pushy and falsified terms on the contract. You CANNOT cancel membership at anytime. Great facility and equipment though. Manager also helped me pay off membership and get everything fixed.

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★ 1

I feel like, that with the two yearly fees I have to pay along with my monthly subscription, I should be able to bring my guests for free as many times as I want. Literally everywhere else around here 1-costs less for monthly AND 2-let's their members bring guests. For FREE EVERY time, not just once.

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★ 2

Very pushy sales people there. Even when I was a member, they would push me to bring more people in for a free workout, which ended up being an hour long sales pitch. They lock you into a contract, and make it very difficult to get out of, even when the contract is up. Sports center is a much better option.

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★ 5

I love TruFit Gym. The staffing, hours and location are perfect.

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★ 1

That white girl at the front counter was extremely rude today when I went in to see the gym to see if I would have liked to join she threw paper work in my face and said I had to sign a 23 month contract to even see the gym. Then when I asked any question she said she would only answer them if I signed the contract.
Staying with my current gym.
If I could have given a maniacal half a star I would have.

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★ 5

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★ 5

I was a member of another gym. Decided to try Trufit. It is a perfect fit for me! Love it. Erica, personal trainer is amazing. All the staff are friendly and very knowledgeable.

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★ 4

I enjoy going to this gym for a year now. Friendly environment, clean facility, good working equipments, access to group class and to personal trainor. I highly recommend Alonzo. He is knowledgeable, and enthusiastic with a positive mindset. He is always prepared for the set of workout to meet your goal. I am satisfied with the outcome. I give 4 stars due to couple of equipments that I can't use because of me being short of height.😊

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★ 5

Excellent place excellent staff

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★ 5

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★ 5

Awesome gym. Great equipment. Staff was super friendly.

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★ 5

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★ 5

Friendly, courteous, very professional. Very clean environment, strict sanitation practices.

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★ 4

Good when visiting a friend at the beach. I couldn't find the wipes to clean my equipment.

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★ 5

I was just there to measure glass,seams like good people, and nice place

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★ 5

I’ve been frequenting this gym when visiting family in the area. Best gym in town. Great balance of free weights, cardio equipment, machines and other more obscure equipment such as ropes, sleds and heavy bags. Highly recommend

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★ 5

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★ 1

Threw out my son's prescription sunglasses.

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★ 5

Great customer service! Sherri and Stephanie at the front desk are wonderful, Jeremy is a great personal trainer although I haven’t personally trained with him, he always checks in on me. Very friendly atmosphere, equipment is nice and well maintained. This is the gym I started my fitness journey at and it has been a wonderful experience!!

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★ 5

Visiting from Pa or the week. Favorite gym I have ever been too. Staff are super nice and are always making sure you have what you need.

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★ 1

Do not use this gym!
HORRIBLE customer service from Sherri. Called to explain there was a mistake on my husbands account because he canceled months ago before leaving for deployment but his card has still been getting charged membership fees and random fees. She wouldn’t even let me speak and explain the situation before stating there’s nothing she is going to do for be because she “doesn’t even know who I am.” I explained my husband is deployed and I have his power of attorney. She said I have to come in person to show this paperwork before she will even talk to me or I can have him come in. I told her I will email it because I am 5+ hours away and he is on a ship in the middle of the ocean. Sherri interrupted me multiple times to tell me she is not going to help me before I finally demanded to speak with Terri (the owner of the franchise). After this demand, she said she will make an exception and finally tell me the process to cancel him membership that he already did in DECEMBER… 8 months ago!

This “contract” is a joke and honestly I have never experienced such disrespect from a “general manager” before. I asked around and spoke with past members of the gym and everyone I spoke with had a very similar experience with Sherri. I do not understand how the owner is comfortable having someone with such bad customer service manager this establishment.

In the end, I still have not been able to cancel this scam of a membership so I had to call my bank to cancel the card, thus leaving by husband without a card on his deployment.

The better business bureau will be hearing from me.

Source: Google

★ 1

Good luck getting out of any contract.

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★ 5

I came in with a leg injury. My left thigh tight as a band of steel. The trainer had me stretch a bit. The trainer message the tight thigh muscle with a claw like device, then cupped the leg to get it clear of lactic acid build up. They stretch the leg and hip. The leg is feeling much better. A couple more of these sessions with the trainer and the leg should be back to normal. The excruciating pain is gone. The leg is just sore. Kudos to the trainers who knew what to do. I am very impressed. The gym is clean and doesn't smell like other gyms I frequented. No sour sweaty smell. It smells fresh. The equipment is clean too. I am very impressed.

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★ 5

My wife and I are traveling the country and needed a place to workout while visiting for the month. We met Sherri who was able to get us a pass for the month. Each time we visited we were greeted by our first names and with a smile. Sherri and Beth are super friendly and easy to talk to. The equipment is everything you need for a full body workout. They have some equipment that you typically don't ever see in a "commercial" gym. We greatly appreciate the hospitality.

Al & Elissa

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★ 3

Great gym with all the equipment you could need. But it gets extremely crowded and the protein shake area is always dirty and actually pretty gross. Staff is always nice though!

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★ 4

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★ 5

I LOVE THIS PLACE !!! 😀 ❤ 😍

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★ 5

Friendly staff, always clean, and nice equipment

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★ 5

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★ 5

By far the best gym in town! So many machines to choose from, sauna & a tanning bed!! The employees here are also so friendly and are willing to work with you!

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★ 5

Incredible staff! Always friendly and inviting! Great atmosphere to work out!

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★ 5

TruFit is an awesome gym. I have never stuck with a gym longer than a month, and I have now been with Trufit for 3 months. My trainer Jeremy is beyond wonderful. In just 3 months, I have seen major changes in myself. I have more energy, my clothes fit, and I am a lot stronger. I would dread going to previous gyms, but Jeremy makes my training sessions fun, and I look forward to going to Trufit 3x a week.
Tim, the Owner is super nice, took his time to figure out the best gym package to fit my needs. At previous gyms, I have been taken advantage of with complicated contracts, and unknown charges, but TruFit does not take advantage, and wants to see you happy with the services you are paying for. Hands down, the best gym, the best atmosphere, the best Staff, all in all, a great place. Oh, and lets not forget Sheree at the smoothie bar, that makes the most excellent smoothies I have ever had. Thank you Trufit for a life changing experience!

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★ 5

Great experience with the staff here and Sherri the Manager. Excellent and very clean facilities.

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★ 4

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★ 5

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★ 5

My son and I had an amazing time signing up! The manager was awesome. I've enjoyed my visits so far, especially the cleanliness and friendly staff. It would be nice for me to have a little more faith on the quality of the childcare attendant and safety in that room, but I can go by myself at night and everything else is awesome. They seem to really care about the consumer!

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★ 5

One of the best gym atmospheres in the area. An obvious choice!

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★ 5

Great and very nice staff and good prices!

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★ 5

Good atmosphere. Has mostly all the equipment needed for a good workout. And plenty of opportunities and resources to help better someone physically

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★ 5

A clean and friendly environment with educated staff that are willing to help you out on your fitness journey!

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★ 5

Great gym. Has something for everyone.
Great staff and trainers

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★ 5

Tru Fit Gym in Morehead City is the place for everyone desiring to get in shape and stay healthy. This gym has the best caliber equipment for all your needs and the staff there is also knowledgeable and helps develop a fitness plan that fits your lifestyle. I was first greeted by Ms. Sherri when I first decided to check them out and could not be more pleased with the overall personal attention I received. Now I'm a member and enjoying my membership. Personnel and members are courteous and friendly. If your looking for an excellent fitness center to begin getting healthy or to work out try, then TFG in MHC; is the place for you. You guys & gals ROCK!

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★ 5

I absolutely love this gym. It is clean, they have great equipment, and an awesome staff. My kids love the kids center and I love the personal training sessions and smoothies. It is also very affordable.

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★ 5

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★ 4

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★ 5

Always a good time. Fairly low traffic gym with a sauna. All the equipment you need x5

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★ 5

Clean, well maintained facility. The staff there is super knowledgeable and friendly. Great offering of different equipment, and very reasonable pricing. Happy I found my new gym!

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★ 5

Very nice faculty, very clean, and family friendly

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★ 5

Amazing staff my son is 11 and was nervous about going but they all made him feel so comfortable. Love Sherri and Jeremy is the best personal trainer if anyone is thinking about having your younger kids attend. He's definitely your guy my son Alex loves him. Just all around great experience. Thanks Guys. 😊

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★ 5

Awesome gym great sauna and the 24hrs is super convenient

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★ 5

Not a one size fits all review, but I've read through a lot of the other reviews and figured I'd throw in my 2 cents as a new member as it may help the business and potential patrons.

Sales experience - I dealt with Sherri. I came into this knowing that I needed a gym membership as I just had a falling out with my previous gym. The end result is that I got just that. Sherri did offer and make me aware of probably every service that exists at the place but I wouldn't have said that it was pushy. I knew what I wanted and anything outside of that realm I simply affirmed my disinterest and that was that. I think this is possibly where a lot of folks take issue with the "sales pitch". There's a give and take here. This gym is very well equipped and very clean. It takes a lot of capital to keep a place like this running the way it does. There are gyms in this county that do not offer tons of services and simply want $20 a month. They smell like sour milk and are covered in bodily fluids. Trust me.
There's a $19.99 "maintenance" fee that gets charged twice a year. Pretty standard thing in my experience. Sherri probably told me 3 or 4 times about this fee over the course of the couple of days that led up to me signing up. I don't see an effort to hide this fee as mentioned in other reviews.

Gym Experience: I'm a 5:30am to 7am gym-goer. My interaction with staff is probably very limited compared to other hours, so I can't really comment on that too much. Most mornings that I have shown up, there's a very nice lady named Beth who helped me out prior to becoming a member and has been very pleasant every time I've seen her. The facility is well maintained and the members are respectful. I don't find myself waiting on equipment. If I had one gripe it would be the lack of a decline bench.

I'd note that a place like this would have intimidated me greatly as a beginner. The greatest challenge that I have faced in my fitness journey was deciding to start and actually doing it. I don't know if there's much that can be done to help the shy-type beginners feel better about starting at a place like this, but it might be worth thinking about.

I'm very pleased with my new gym and I look forward to getting after it every morning.

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★ 5

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★ 3

Honestly, I get sales. But Sherri put such a bad taste in my mouth that I am deeply regretting signing up for 30 months here. She bears no proper reflection for the pushiness and "health tips" she was pushing to give me. I was uncomfortable the whole time, and she clearly feels like she has her sales pitch perfected.

So far the gym is okay, I don't love that there is no towel service but other that, I am so uncomfortable for fear I will run into her. She gives me the creeps.

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★ 5

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★ 5

Great place to workout 💪

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★ 1

The staff is rude, protein shake area is never clean, staff does not properly clean nor sanitize their own areas or common areas.
I find it unfortunate that the gym promotes diet pills and uses their own staff as examples for how "well" the pills work by posting a picture with his stomach pushed out and then flexed. Disappointing.
Personal trainers are a complete joke -- why would I want someone who doesn't even appear that they work out. Their techniques are horrible and the whole idea of "fitness" is not being sweaty and feeling sore afterwards.
This whole place is just a genuine joke if you don't know what you're doing in the gym yourself.
Always being hounded to get a membership if you don't already have one.
The managers that work there are definitely the epitome of fitness.... If you know, you know ...

I would not suggest ever going here.

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★ 4

1. Very aggressive in getting you to sign up, but I get it from a sales perspective. 2. Contract is difficult to cancel, I was however able to get it suspended temporarily while not in use. 3 the gym is very clean and I appreciate that. 4. I used their childcare for the first time and the lady working was sweet, however, some of the toys and baby equipment were so dirty-it was gross. The childcare is in need of a deep cleaning and they can’t expect the childcare worker to do that because she’s busy with the children. They have plenty of other staff to help. They should do a deep cleaning of the childcare area like they do their gym equipment.

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★ 5

Not sure what some people are complaining about, it's a gym full of workout equipment. The staff is nice and ofcourse a manager is going to want to sign you up, it's their job...... Equipment and area is always clean, the men's change room, bathroom, showers and sauna are cleaned regularly and don't smell at all. I have been going for 6 days a week for almost a month and have gotten the workout I went for. As far as having to dress up to workout that's your own prerogative, I have seen people dressed up nicely in name brand to people dressed up nicely in a sleeveless Megadeth t-shirt. The place is awesome on my opinion if you really want to work out whatever it might be from cycle to free weights to resistance and fitness classes

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★ 1

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★ 4

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★ 5

Positive place , plenty of machines, and daycare included. Like what else is needed to say

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★ 5

I did a tour of the gym. I observed the equipment and the personal trainers. Do not get a membership unless you have glamorous workout outfits this is the new age Gold's Gym. A tee shirt and workout pants for the ladies will not work here. The fashion police will get you will loud sirens! Shop for workout outfits ladies and gentlemen. It is glitz and glamor here. Hair and nails done please. Make up in place everything for your workout sessions at Tru Fit. The members are watching. The protein shakes are delicious. The equipments are cleaned and sanitized around the clock. The staff are friendly.

Source: Google

★ 1

Ample amount of quality equipment, however, if something breaks down it takes an unreasonable amount of time to repair it. The facility is appealing exept for the locker room and bath room, no ventilation and smells nasty most of the time.

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★ 5

Always a good workout. The group fitness instructors are great and add variety to help us stay interested while getting fit. They just added virtual group fitness sessions so that more types of classes are available.

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★ 5

Miss you guys. Love this gym. There is only 1 out there that I actually miss and it's this one

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★ 5

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★ 5

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★ 4

The nicest gym I have worked out in, very enjoyable.

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★ 5

It's got everything you need at the best price in town.

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★ 1

I saw Gareth Herman had a very accurate review because I had the the same experience with the sales manager Sherri Driggs. Initially I went in there seeking to better myself and I honestly liked the quality of the gym and their equipment. The staff came off to me as very pushy but I brushed it off as I was solely going there to work out after work hours. But I found myself in a situation where I was looking to cancel my membership but was immediately routed to their billing company which is a third party in all this and it has been very difficult to sit on the phone for hours with their customer support to find out that it will negatively impact my credit. I'm very disappointed by this gym as I was looking for a more positive experience.

Source: Google

★ 1

My initial experience was great with one of the trainers there Anthony Ferro. He was very professional and honest. He also was able to hook me up with a promotion they had where I got 24/7 access at the regular price. However the following week I recommended the gym to my friend and told him about the deal I got. When we entered we were approached by the Sales Manager by the name of Sherri Driggs. My experience with her was so bad I want to cancel my membership there. I told her about the deal Anthony gave me and she basically told me no such promo existed despite me witnessing a phone call between Anthony and the General Manager confirming the promotion which I addressed to her. She Then became very defensive and unprofessional and told me I had no idea what I was talking about. She was very rude, inconsiderate of my position, and negligible. I was doing my very best not to insult her in anyway but everything I seemed to say about what I was offered she took offense too. Almost sneering her words exactly to me were "If you had a 24/7 service here you would have the blue card not the black card". To my mistake I showed her my 24/7 membership card she then printed out my contract said I was paying for the standard membership without citing where in the contract it said that which I have looked over countless times and saw no evidence of a standard membership. She then said to me "I can give you the black card now if you'd like" which I declined. The next day when I tried to access the gym after staff hours my card was canceled and I was unable to get in. Sherri was extremely unprofessional, rude, and difficult to talk to. I have never had such an unpleasant interaction with with a professional business let alone a gym ever.

Trying to cancel your membership is a nightmare and practically impossible. I have been paying $30.00 a month for almost a year now not to mention their biannual "enhancement fee" for a gym I no longer use. I do not recommend this gym unless they fix their business practice and hire a more professional sales manager to do work with.

Source: Google

★ 5

I visited on 9/27/2021 looking for information on a daily guest pass. Celest greeted me when I walked in and explained how it worked. I asked to see the gym and she agreed and showed me around. I liked what I saw and purchased the day pass. She was nice the entire time and I appreciated the help. My experience in the gym was nice! The workout area was clean and all the equipment was in great shape. They have a wide range of exercise equipment so you are sure to find what you’re looking for. I was there for 5 hours and did 5,000 dips and some other minor leg workouts. The bathroom was nice and close to spotless. It was plenty of cleaner and paper towels to wipe the equipment down. All the guests in there respected each other and never had an issue what so ever. I was down on vacation and unfortunately have to go home. I can’t speak on being a member, because I was there only one day, but if you’re looking for a daily/weekly pass then it’s a great place!

Source: Google

★ 1

Basically tricked me into a very sketchy contract that had tons of hidden fees and then when I tried to work it out with them, they wouldn’t even talk to me and sent me to there third party company, and now I have (even after paying over a year without walking in that gym) I have a derogatory mark on my credit. I’m truly disappointed that a company would treat its patrons they way they did me.

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★ 5

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★ 1

you are nothing but a $ to True Fit, go to a gym with a membership as opposed to a contract. Staff is nice, but prone to treating you with that weird car salesman like shallow conversation and empty smiles. The people that workout there are all super cool, kind, and considerate. The business itself is what ruins it.

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★ 4

Good gym for a week vacation where you need a place to stop in

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★ 1

Edit: added 6/3
After COVID, we figured we would give the gym a try again. I then had to leave to move across country and the gym does not honor their cancelation policy and makes the process impossible. Even though the contract is with Trufit, they make you go through their third party, paramount, to cancel. This group cannot help you on the phone and takes weeks to respond via email. When following up with the managers, they tell me they cannot do anything and it my responsibility to spend hours on hold or trying to get a response from their billing company for my refund. DO NOT SIGN A CONTRACT HERE. Horrible business practice and not helpful.

Harassed by the sales staff constantly, both on the floor in the middle of workouts and with constant texts and phone calls until I blocked all their numbers. They also quoted me at a much higher price than my partner in the same day. Definitely don’t recommend.

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★ 4

Very nice equipment and smoothies. Would give 5 stars if they had free weights.

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★ 5

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★ 5

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★ 1

Terrible experience

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★ 1

Horrible service. Stay away from this gym!

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★ 1

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★ 1

Dirty place and business practices. Check out the better business bureau if you don't believe me

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★ 5

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★ 5

Love this gym and the trainers.

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★ 5

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★ 3

Overall, I felt as if I were a dollar sign and a commodity. At the outset, I was quoted 1 monthly fee. When I asked further, a non-24 hour access, lower fee was option was revealed. Among many mailers sent was a coupon for a free visit. When my best friend came to town, we tried to use it. They refused because she didn’t live nearby. Ultimately, I chose to pay out of my contract early, but it took an absurd number of emails to confirm and reconfirm that I had in fact paid. After all that (and more not included here for brevity’s sake) I still received texts inviting me to return.
Otherwise, clean and modern facilities.

Source: Google

★ 5

Anthony is a great personal trainer. His motivation keeps me coming back. The cleanliness of the gym is very important and I see staff cleaning all the time.

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★ 5

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★ 5

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★ 5

Has been my Gym for 5 years now and Love it ! more for the good vives of motivation I get when I get to this gym!

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★ 1

I've spent at least some amount of time working out at all of the gyms in the Morehead City area and TruFit is far and away the worst. I was constantly bothered by staff (chased out to my car more than once) while working out, trying to push promotions and being generally annoying. They would send texts constantly as well.
When I was signing up for a 9 month contract, their rep seemingly randomly decided what the monthly rates and fees would be, I ended up getting "offered" $20/ month for nine months with a periodical $20 "improvement fee." After a few months, I had had enough, and tried to cancel my membership. They refused to refund my money, and charged my card after I had contacted their billing company to freeze the account. Their customer service was non-existent and unprofessional.

Source: Google

★ 5

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★ 5

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★ 1

I am 19 years old and after paying off school debt my credit score shot up to a 670 and I was ecstatic. After cancelling my membership at TruFit, however, my score dropped by a staggering 77 points. This is not the first time I’ve heard of this happening to someone because of TruFits contracts either. You’re better off joining planet fitness or just starting a home gym. Not to mention the associates are a little too involved. Nonstop texts, bothering me on gym floor, harassing my girlfriend via text messages, sharing phone numbers without our consent, etc.

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★ 5

Awesome gym

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★ 1

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★ 4

Clean, good staff

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★ 3

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★ 5

Anthony at the front makes the best shakes !

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★ 4

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★ 5

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★ 5

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★ 5

The managers and staff are true fitness PROFESSIONALS. Everything at this gym is done at a very high level. You couldn't ask for a better gym experience

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★ 5

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★ 5

Pretty nice gym with reasonable membership costs

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★ 5

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★ 5

Good place to work out. Great staff

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★ 5

Friendly and lots of equipment to work with. I really enjoy it. Loving some TruFit.

Source: Google