★ 1

DO NOT TAKE SWIM LESSON at Westside Athletic Club.

I am extremely disappointed with the poor management and lack of customer service at Westside Athletic Club. The way they handled a recent swim lesson was absolutely unacceptable. My daughter and I arrived for the scheduled lesson on July 11 at 5pm, only to be informed just five minutes before the class that it couldn't be offered. The reason behind this sudden cancellation was unclear, and the instructor, Marissa, claimed to have messaged me multiple times for a makeup session, which is simply untrue.

In reality, Marissa only sent me one message about rescheduling, and it was unclear who she intended it for since she didn't address it to anyone specifically. Moreover, there were several other dates that required rescheduling due to bad weather in June and the 4th of July holiday. The instructor's vacation plans also led to further rescheduling conflicts. We were never informed that our spot was offered to some else.

To add to the frustration, Marissa mentioned that we hadn't paid for the July session, implying that our spot was no longer available. However, I promptly provided proof of payment on July 16. Marissa then directed me to contact Westside for further assistance. When I reached out to Westside on July 18, they claimed that their system shows that we have taken all the lessons. It's baffling because we haven’t taken any lessons for July at all.

When I asked for the specific dates and details, Brooke at Westside informed me that they didn't have that information since Marissa was on vacation. This lack of organization and accountability is simply unacceptable.

Overall, my experience with Westside Athletic Club and their swim lesson program has been extremely frustrating. The constant passing of responsibility, lack of clear communication, and disregard for customer satisfaction have left me deeply disappointed. I would strongly advise against enrolling in their swim lessons until they address these glaring issues.

Source: Google

★ 5

Great facility. Amazing staff

Source: Google

★ 5

Played here 3 times when we were staying in obx for a week and it was a great experience. The courts were in great shape and had both hard and clay, they were very reasonably priced for two guests and they were so nice. They even walked a water cooler to our court while we were playing. Highly recommend and will definitely come back when we’re in town.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome Club

Source: Google

★ 5

Great facilities and classes.

Source: Google

★ 5

WestSide Athletic Club has a great atmospheric presence. Boasting many amenities for your overall body workouts. Two sets of 5-100lb dumbbells stacked opposite each other allows multiple people to work out whichever muscles they need without encroaching upon someone else's workout routine. No need to wait for those 35lb dumbbells to curl since two sets are available. :)
There is also a set of straight and curved barbells ranging from 20-110lb for all your arm exercises. One bench press station with the long 45lb bar and weights to add. There's an array of cable-resistance machines, as well as a handful of cardio equipment. In the back corner, they have an adjustable squat rack as well as a few stand-alone 45lb flat bars for cleans/presses for the bodybuilders. The locker room (men's) is VERY clean and tidy. Towels are provided for an after workout shower and a basket for laundry before departing.

My only cons for this establishment are lack of a flat bench for bench pressing and how cramped some workout stations are in relation to each other. The benches there are adjustable which is nice for certain exercises but having a non-adjustable flat bench is great for benching without having a crease or moving parts which tends to cause slight imbalances when bench pressing.

Overall, it's a very nicely temperature controlled facility with all of the amenities you'd need. The membership includes use of the outdoor pool and tennis/basketball courts. Two thumbs up!

Source: Google

★ 5

Great staff, weight room well organized and clean facility. Especially appreciate the traffic flow during summer months, as you are traveling in opposite direction of Outer Banks vacationing beach traffic.

Source: Google