The Natatorium

Cuyahoga Falls, 2345 4th St, Cuyahoga Falls, OH 44221 | ★ 4.5 (1179 Review)

📞 +1 330-971-8080

Activity

Gym Fitness center Recreation center Swimming pool

About the Club

The Natatorium is a 116,000 square foot state-of-the-art fitness facility. It has a combination of over 100 land and aquatics classes each week. The main floor houses a main gym, auxiliary gym, 2 racquetball courts, weight floor, The Fit Kid Circuit, Kids' Castle babysitting, and the Aquatics area with 4 pools. Our upper level fitness floor is equipped with over 200 cardio and fitness machines, a 1/8 mile walking track, and a Fitness Circuit.

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 The Natatorium
 The Natatorium
 The Natatorium

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Reviews

mary jo shaw

★ 5

Great place! Everything you could want or need to exercise

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Bina Botts

★ 5

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Diana C Smrdel

★ 5

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Victoria Capes

★ 5

Stress reliever, enjoy exciting, all the equipment you need to work out

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Deon Foster (Big D)

★ 4

Great if you're a resident

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Rhonda Lucas

★ 5

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Julius

★ 1

I was a member at the Natatorium for a little over a year. While I appreciated the facilities and reasonable prices, I experienced several troubling incidents with other members. Most concerning, a woman threatened to whip me if I misbehaved, and on multiple occasions, another member told me to “behave myself.” These incidents appeared to be racially motivated. When I reported these issues to management, I was told that nothing could be done. I cannot recommend this gym to anyone seeking a safe and inclusive environment.

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Katie Humbel

★ 4

Nice gym, decent hours… but overran with pre pubescent teens who screw around on the equipment and don’t re rack their weights 😒

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Rose G

★ 4

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Sharifahon Nazarova

★ 5

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Jamie Robison

★ 5

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Nikolai Terebieniec

★ 5

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G S

★ 5

Awesome and helpful staff! Very clean and welcoming.

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Kiana Natasha

★ 5

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Thelma McCoy

★ 5

This gym has everything. I have not seen another gym like it... Not even in Columbus, OH.

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Landon Lynch

★ 2

I can’t go into the hot tub because I’m under 16 and I can’t go into the lazy river but besides all of that it’s fun and the basketball is fun

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Bailey Brown

★ 3

Update: they canceled it after I contacted someone else. I feel I shouldnt have had to go through this though and will likely never return.

1 star-
My dad died and they canceled his membership but wouldnt cancel my membership that he paid for. Sorry but im grieving and dont want to go workout without my dad. Thats one of the reasons i had mine. He would go to pt there and id go run while i was waiting for him to be done with his appointment. I dont understand. I never signed or agreed to anything.

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Mid-Ohio Forklifts

★ 5

Close enough for our employees to work out. Safe area. Good amount of equipment and options. Love the kids workout area. Clean. Friendly staff. Ask them about local employer discounts for your staff.

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judy wilhite

★ 5

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Gary S.

★ 5

Very Nice Facility! I wish there was a steam room, Love the Hot Tub, Swimming pools and therapy pool. The water slide is great for the kiddos!

It would nice to see an Outdoor Patio Area during the Summer Months with some lounge chairs and tables. If the one or two large windows could slide open or put a garage door type window.

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Micheal Crawford

★ 5

Cant say enough goid things about this place. Joined late July and I've never felt more comfortable at a gym.

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Mondell Minter

★ 5

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Bonnie H

★ 2

Tons of amenities and services for seniors and children, instructors, friendly staff, my biggest issue is the pool, it is dirty, the chlorine smell will burn your nose and give you a headache as soon as you walk near the gym. My second issue is the lockers, they are very outdated, there are not many showers, and the showers don’t have doors, they have old stained curtains that don’t close all the way, which is very unnerving. The showers are also dirty and the water temperature is either boiling hot or freezing cold. The other things are great, but, the last few things are inexcusable for me.

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jimmy oliver

★ 5

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Robin Graham

★ 3

Very old weight machines. Needs two of each of many. They are rusted and do not move freely. The locker room has no paper towels. Ewe.

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Jason

★ 4

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Dave Shannon

★ 4

Great place to work out, nice selection of machines and freeweights

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Thomas Vorndran

★ 5

Great family place to swim and get exercise

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Sandi Wetzel

★ 5

Excellent instructors. Love the senior classes.

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Rabble Supreme

★ 5

I honestly never thought I'd give a gym 5 stars, but I have reasons. So far (2 months member) everything works. Sounds silly I know, but the last gym I was a member of, half the crap was broken 80% of the time! They have A/C (another that was broken at old gym). Just about anyone I could want to do is there. Can be a bit busy (maybe because it's good..) but what can you do. The pool will be out in August (uh oh, a thing broken!?!) but they give members a free pass to a nearby water park while the pools are down (who does that?!? I was actually moved by this). Only complaint is that the Sauna stunk pretty bad (could've just been unlucky and been there when Toe-Fungus Tommy was a patron...

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David Ritter

★ 4

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Jake Friedt

★ 5

We come here for a private swim lessons. Sarah is great. She's knowledgeable and is a teacher in her profession. So, it's a great combination. Staff is very friendly.

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Shartlotte

★ 5

bark bark bark swimmbing

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Mike Vitrano's Music

★ 5

Nice community facility.

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Bob Coppedge

★ 5

Great combination of stuff, not too busy, helpful staff.

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Family1st Notary LLC

★ 5

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Ron Masters

★ 5

good staff, clean pools etc

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Jacqui JARMOL

★ 4

Currently going to the Physical Therapy at We

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Jerry Smith

★ 5

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Erin Brillhart

★ 5

best place for swimming lessons if you're a resident and can get in. they fill up fast because they're affordable and the teachers are the best in the area

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S Haywood

★ 5

Absolutely love, the Nat. We recently became members and started going to be able to use the pool and eventually the gym in winter. Price wise for membership it's expensive but has more to offer hen your local YMCA. Classes are included in your membership unlike other fitness centers. Well worth the price in my opinion. Residents get a discounted rate which is nice.

Facilities are clean pool seems well maintained so far . Staff is very friendly and helpful. Looking forward to taking some classes here soon

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Jill Sweitzer

★ 5

Love the children’s climbing tree! It’s great for kids of all ages and abilities. The Kids’ Corner staff is wonderful and truly caring. I’m so pleased to have found this unique gem right in the heart of Cuyahoga Falls!

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Estee Manuel

★ 5

My kid loved it

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Zeinab Nasser

★ 1

It was not a good experience at all.

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James Tomko

★ 5

Great place to exercise and swim
If you ride SCAT, Limousine service
seating has been removed at the main entrance and exit.
UPDATE
Seating at the entrance and exit has been replaced for sometime.

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Carly Zullo

★ 2

Worked out here for a couple of months, the workout area had everything you need, kind of cramped though. I would just workout at a cheaper gym if all I was doing was lifting.

****super disappointed with the children's swim area , and our experience.
We initially joined because we have a daughter with disabilities, that was able to try out the pool with her school. It was great, however, when we signed up we notice that the children's swim is not accommodating to our schedule, sat and sun 1-5....shocking. if I was to know that the pool was going to be closed down for a month, and we were not told in advance, I would not have joined.
We were excited to use the children's room, but I never ended up using it.

I really wanted a refund or to be able to cancel without any repercussions. But we were told they would just send us to collections if we tried to cancel.
This is not the way to treat customers

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Terry Fox

★ 5

I take a class called Drum It Out, an aerobic workout using large exercise balls as the drums, taught by Brenda. Wednesday morning, many seniors take it. It’s fun, but gives you a good workout too. Adaptable for all abilities.

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Rich B

★ 5

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Leigh m

★ 1

We showed ids and were asked to show proof of residency for cuyahoga falls. We showed her some bills from our email because we have moved since we got our licenses. Another woman comes and says we need to show we pay taxes in Cuyahoga falls. Who carries tax information with them and who shows them to enter a pool? We asked if she carries them around and she stuttered and said I have access if needed. Did not know we need to show private and sensitive tax information to enter a pool… She claims it was policy. They let us in anyway but it ruined our experience. We won’t be back.

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Wilbert I Brookover Sr

★ 5

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Whitney Miller

★ 4

It's a really cool place. I like that both kids and adults have their own areas.

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Gabby Howe

★ 5

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Tessa Beau3

★ 5

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Seereen Sery

★ 3

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Georgette Akoto

★ 5

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Dev Verge

★ 5

The 4-lane 200 meter indoor track is amazing(2 lanes are dedicated to walking, 2 are dedicated to running) The staff are very friendly and helpful as well.

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Codie Frink

★ 5

Great gym if you can afford it, wish there were 24 hour options, but the amount of things supplied cannot be beaten.

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Mistia Damelio

★ 3

It was $30 for my 4-year-old and I to swim. 1 month is $45. We got yelled at for going into the only entertaining part being the circular tide pool thing. The slide was down as well and sprinklers. So I feel like they could have took off maybe a dollar lol something. We drove an hour to go. Would not go again, but we made the best of it.

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Richard Lindemeyer

★ 5

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Brian Hill

★ 5

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Brianna Brookover

★ 2

I enjoy goin but there's some ignorant staff and sometimes the people can be rude, I've went a couple times and constantly get yelled at for things other people do. And I bring my niece and nephew so I don't appreciate all the thong bathing suit bottoms.

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Tina Turner

★ 5

I have MS I go to use machines and walk to keep strong everyone there is so nice. I use a rollator but I don't feel out of place. There are all different kinds of people with different capabilities there I feel very comfortable going

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Carolyn Smith

★ 5

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Pamela Davis

★ 5

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Jill Lowery

★ 4

The Nat is a great facility. There's so much to do here. We really like that they even has a kids fit program. Our son was in it until he aged out. The facility is always clean & the staff is friendly. Our membership for a family of 6 is a bit pricey.

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Nehemiah Priebe

★ 5

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maninderjit singh

★ 5

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Wendy Cales

★ 2

The water is so cold and alote of people.There isn't much for bigger kids to do.

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Kimberly Hitchings

★ 4

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Joanna Sullivan

★ 4

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Keith

★ 4

I love the different pool areas which means you don't have to share with loud kids splashing or slower people in your way while you're trying to get laps in

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Chris

★ 5

I'm a Tallmadge resident and prefer the nat over the rec center.

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Eric Tomlinson

★ 5

Very cool pool area. My kid loved it. Looked to have a nice workout area with plenty of equipment. Also the locker rooms were clean and spacious.

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Justus Baker

★ 5

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Laura G

★ 5

Great value for all your workouts needs. Most classes are included in the price and I can always find an open machine. There is a walking track, sauna, etc. fully equipped.

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Lynette Hutchison

★ 5

Always a good workout. Fun!

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Lola Tucker

★ 1

Love going . Not willing to work with me on membership . Paid for it , didn’t use because of health issues . They want a doctors excuse . I was sick , not in the hospital . Highly disappointed .
No help with management ! Expensive thievery .

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Sierra 159

★ 1

Only giving 2 stars because they single out kids from ages 7-11 BUT still charge them for a full membership price. Monday-Friday kids ages 7-11 aren’t allowed to swim. Kids already do to school all day what would it hurt if you just allowed them to come in the evening for a few hours. Saturday and Sunday from 1-5 isn’t enough especially when they have parents that work weekends.

I would also like to add we showed up for an open swim on a Saturday and pool was packed to the max. A birthday party was going on KIDS everywhere! Wouldn’t hurt to open to pool for a few hours to kids during the week! I bet it would thin out how many you have jammed in that pool from 1-5 on Saturday

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Arnold Csok

★ 5

Staff was really friendly and helpful. Went for the pool which was nice. Kids had a great time. They also loved the “treehouse” right outside to pool area. Price was reasonable for the day pass.

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Moussa El-hallak

★ 5

Good place for the kids to run around when it is cold outdoor. Also has a fun kids friendly water park (small but reasonable size)

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alicia Dack

★ 5

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Andrea F

★ 5

Friendly staff, nice facility, and one of the few indoor gyms offering pickleball and racquetball. I visit every time I'm in town visiting my kiddos. They have a non-resident lunch card which is perfect for me!

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Larry Walters

★ 4

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Pam Jadue

★ 5

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Heidi

★ 5

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Chris U

★ 5

The kids 7-13 years old had a blast in the pool and slide on a snowy Saturday afternoon

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Terri C

★ 5

Came here after visiting the Y on Broad. Very friendly and receptive. Outgoing and helpful.

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Tee Morgan

★ 5

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Alana Bower

★ 2

Such a dirty facility! Equipment is hardly ever cleaned and is constantly in disrepair. Dust bunnies everywhere. Plus, it’s not tween friendly. Too many days the gym is closed for pickleball. Very expensive for non residents for it to be a constant issue for my 10 yo son to find something to do while I work out. Unfortunately, there aren’t many options for families/single moms in the area.

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Melinda Ciccarelli

★ 5

Great choices for workouts, it's clean and staff is friendly

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Barbie Knoll

★ 5

I have been a member here for a long time. I love to swim!

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Laura Taylor

★ 5

Plenty to do whether you want to swim or workout there are plenty of machines clean pool and they have Zumba which is a great workout get your heart pumping and get you sweating.But the bathrooms and especially the pool changing room need a deep cleaning!!

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Alan Smith

★ 5

Awesome place to work out, nice pools and a big hot tub!

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Nelson Dong

★ 4

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LY J

★ 5

Clean locker room, pool was at the perfect temperature and the spa was nice after swim and walking the lazy river.

Tyler showed me around and gave me my pass. He was so polite and was attentive to the activities I mentioned. Also introduced me to other team members.

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McKayla Unklesbay

★ 5

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Flea Worth

★ 3

Kids water picture is false advertising. They don’t run

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Maitland Gray

★ 5

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Abigail Minnick

★ 5

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John R

★ 4

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Kevin Taliaferro

★ 5

My wife and I come here for aqua therapy. Staff is very friendly and helpful.

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Coza Bains

★ 5

Best gym NE Ohio..

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woody white

★ 5

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Brian walters

★ 5

I love the Nat very nice place with plenty of equipment.Nat is very clean and well kept

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Elaine Boots

★ 4

It is very nice just close very early

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Jeremiah Hruby

★ 5

Great atmosphere and amenities

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Phil Chambers

★ 5

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Danelle Stover

★ 3

Overall just ok. Instructors use severely outdated music for the classes. Seems pretty overboard to have someone monitoring the use of cardio equipment. Actually a lot of the staffing just seems overboard. Lots of outdated equipment, specifically the benches, plates, etc. Also wish it was open earlier. We come here for the convenience of location only.

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Donna J

★ 2

Very nice facilty. Plenty of equipment. Pool and slide. Gymnasium for basketball. Upon entering, my husband and I were greeted by friendly staff members. We were guests of members, so we paid for a day pass. As I began to explore, I inadvertently walked past the round desk, which unbeknownst to me was a point of exit. The lady at the desk was talking with a co-worker, not really paying attention. So when I attempted to return to the workout area, I was asked who I was if I paid. I told her I literally walked over to the window(which was in her view) and came back. I just walked by literally less than 1 minute ago. She gave me such a hard time because SHE was not paying attention. She called the co-worker over from the point of entry desk to verify i paid, but i told her she wasn't the person who checked us in. Then. I was asked if I had been there since 2 pm. It's 8 pm! No! Why would I spend 6 hours at a gym? Some people may spend a lengthy amount of time at the gym but 6 hours. I really felt harassed and aggitated by this question. I didn't realize that we were listed under the members' names and not our own. She kept trying to look my name up, but i wasn't in the system. I had to get the member to verify that I was a guest. It was quite an ordeal. She (the lady at the circle exit desk) was very rude, mean and unpleasant, and unprofessional. I feel guests should be listed under the members and individually. Also, guests should be given a wristband. Idk if this lady just wanted to give me a hard time and pretended not to see my info in the system or if she really needed the member to verify. I do feel like the situation exaggerated and drawn out to embarrass me. I feel that if she had asked the right questions, the situation could have been resolved easily and professionally, or maybe if she was more attentive, there would have never been a situation at all. I would have rated this place 5 stars, but I have 0 tolerance for unprofessionalism.

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Jon Gasbarro

★ 4

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Brian Nuss

★ 1

Severely disappointed with our swim there today with our 3 year old. The sprinkler/splash/water slide stuff is off on the weekdays (price is same), we also arrived at 1:55 pm and they have a 2-2:40pm “safety break/closure” of the leisure pools during this time so we had to leave and come back. Price was $38 for two adults and a child ($14 each per adult). Pool floor was corroding and felt awful to walk on. The floor was flaking everywhere and felt gritty on the soles of our feet. The drains were all covered and surrounded by huge rust rings. Bathrooms in the pool area were also very dirty. Won’t be coming back here again as there are many better options available.

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Brandon S

★ 2

Today is day 6 of the Natatorium ignoring holes in the side netting at the top of the children’s area treehouse. My wife told them about it on Friday. I reminded them yesterday. The front desk manager told me today that they pushed it up the chain but were told by their superior that they could not close it while awaiting it to be fixed. I’m not a lawyer, but in layperson language I call that criminal negligence.

Edit: I had to reach out to the Parks Superintendent, the Mayor’s office, the police department, and the entire city council to get this fixed.

See below for a picture example of the black mold that is present in all of the men’s and family showers.

Kid’s Castle babysitting is phenomenal.

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Craig Cairns

★ 5

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Lori Queen

★ 5

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HT

★ 5

My favorite gym. Has a little bit of everything for everyone. A pool & sauna too!

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Faye M

★ 4

Nice pool

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Sara Baker

★ 4

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no please

★ 5

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katherine ramirez

★ 5

the day pass is worth 9 usd. or 45 a month. It has swimming pools, basketball, gym, conference room. etc I loved it.

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Chelsea Wheeler

★ 4

Is a nice gym but I really wish some things were different. The child care is only for walking kids. The awesome water park is only open on the weekends. It's super hard to get into swim lessons. You only get child care included if you pay for the whole year, no trial available. And no discount for low income families.

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Debra Bukovina

★ 5

Great staff of employees. Friendly, helpful.

The people who workout there have fun! Once everyone gets to know you, there is always laughter somewhere. No stuck up or meat market here.

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Eric Betz

★ 5

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Mister_ VibeCheck_

★ 2

Today the staff decided to have officers escort me out because of how i was carrying a metal bar the same exact way i've been carrying it in front of them for literal months as part of my load bearing training. Has a good amount of work out machines, some bananas, showers though. Would be three, but they feel a guy carrying a metal bar for his workout is more important than whoever keeps pissing all over the 2nd story men's toilet. Waste of officer's time when they essily could've approached at any time during those months.

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Tonya Hornbeck

★ 5

I got a membership and had an orientation to show me how to use machines for strength training and where everything was. They were very helpful, and now I'm more familiar with the location of each pool and machine so that I'm not wandering aimlessly.

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Mary Johnson

★ 5

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Katie

★ 2

When stuff breaks, it stays offline for quite awhile. TVs have been off for months! Current channel is now broken for who knows how long. We should get a discount when the amenities they promise you at registration are no longer available.

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Detmer Mitchell

★ 5

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Bryan Stacey

★ 5

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Russell Dossie Jr

★ 5

Spectacular facility

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Paula Jamison

★ 4

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Toni P

★ 5

best pool around

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George Dunff

★ 2

I would like to use stationary bikes with clip in pedals outside of class. There is a very outdated one on the floor. The rest are in a studio. I spoke with the manager and she would not offer a solution (such as allow me to use the ones in the studio outside or take one out of the studio). I do not enjoy the classes with loud music and on a schedule. I'd like to use a bike whenever I please, for as long or brief training as I want, and listen to my own music/podcast/watch videos. Is this too much to ask?

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Cheyennetapia Smith

★ 5

Great family place; someth8ng for all ages to enjoy

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Donnie Wilson

★ 4

Started going here last week I’ve been 4 times already and have been here many times before with my family when I was younger the atmosphere is great and staff is friendly everything from equipment to the facility is nice except the pools I feel that they need to atleast repaint the walls in the actual pools seems very dirty or just old and needs re painted

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Nae Wheatley

★ 4

Kids enjoy this place.

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Katey Yinger

★ 4

Pool was a great time, lots to do! Some parts of the floor are chipping/crumbling. Love the treehouse play area also, always a big hit with my kids!

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Mandy J

★ 4

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Amber Jackson

★ 5

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Elizabeth Seifer-Manghese

★ 1

Very disappointed is not open like website and sign on the door states. Went to take family for vacation and was informed very rudley by the front desk worker that we could not go in. After she had asked for the ages of the children. Why if it wasn't opened did she need to know how old they were. Is it because I had young children they turned us away. Do not recommend taking you family here. Sign on door says family swimming starts at 845 but that's false. Website is very misleading also. Can't give 0 stars or I would.

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Mary Rivera

★ 1

Very misleading website says opens at 845 for swim even door says family swim 845 am. Get there tells us open swim not available for another 3days. So if you are planning a vacation with your family i dont recommend. Staff was rude when we asked about it. If i can give negative i definitely would.

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c0wurd !

★ 5

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Tom McGregor

★ 5

Staff very friendly and helpful. Comfortable environment to exercise.

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greg b

★ 4

Big rec center. Lots of equipment. Would recommend. People seem friendly there.

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Steven Krieger

★ 5

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Juju White

★ 5

It was our first time visiting there, and we will definitely go back. The staff were very friendly, the pools were very clean, well monitored by life guards,and the hot tub was huge. There is workout equipment for everyone,a swimming experience that all ages can enjoy. The indoor tree house/playland for the kids was awesome.

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Mike Powell

★ 5

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Nicole Detwiler (Nikki)

★ 5

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Angie B

★ 5

I took my grand-daughter to the Natatorium for the first time. She had so much fun. That I'm going to make it a habit to go more often with her. 🙂

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Joseph O'Neill

★ 5

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Tnt Love Love

★ 5

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Matt

★ 5

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Stephen Frederick

★ 2

The Natatorium is a nice facility and in the past was the nicest and most affordable place around. However, in the past few years it has started to falter. When equipment is broken it tends to stay broken for a long time. There is a lot of old equipment which isn't bad as long as it are maintained and working. But again if something goes down it takes a long time to fix. The dumbbells are tore up and falling apart. The roof seems to leak often. There are buckets on the indoor track more often than they should be. The men's main locker room door has been broken for at least a week and it often just stays open. That is not okay. I would expect a locker room door would be a priority to fix. The shower curtain are often broken and just poorly designed. The water temperature for the showers is absolutely terrible unless you are in the first stall. The other stalls are not a consistent temperature. If you turn it up to the maximum heat, you'll be lucky if the water is warm for 30 seconds before it's cold. It continuously fluctuates from warm to cold which is very frustrating. The Natatorium used to be the premiere facility it the area, but recently has begun to be a failing facility. Revive the Natatorium to its original greatness.

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Meri Es

★ 5

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nancy ludwig

★ 5

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Zachary Sansone

★ 5

Great place to take your kids for a local indoor water attraction.

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Kathryn Burke

★ 5

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Boris Udovicic

★ 5

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Jon Ambuske

★ 5

Great range of fitness equipment and classes. Swimming lessons are great.

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Star 88

★ 5

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alianna brooks

★ 1

This is for physical therapy. So I was told 2 weeks ago at my evaluation that it would probably take up to 14 days for my insurance to improve and I got a call back exactly a week later but I was working and missed the call. I tried calling back, no answer, so I left a voicemail. They called again really early the next day but I was working once again and tried calling 30 mins after and there was no answer again so I left another voicemail. The next few days they didn’t call so I assumed maybe they were closed over the weekend but I still attempted to call myself. Every single time I called it rang exactly one time and then the voicemail plays. So I figured someone was either sending me straight to voicemail every time I called (which was sometimes several times in one day) or something’s wrong with their phone. This is the only number I had that my doctor gave me to call and the number they called me from as well as the number they told me to call. So I didn’t know how to get in contact with anyone at this point so I decided to call the building number. I didn’t know ahead of time that the building as a whole wasn’t meant for physical therapy. So I spoke with the person on the phone and she forwarded the message to physical therapy. An hour later the physical therapy receptionist calls me and asks for my name. I say yes and she tells me who she is. I respond saying oh hi and before I can continue she cuts me off and starts going off about how I can’t call the building because they’ll get mad and told me that I need to be patient and everybody needs to be patient. She also says that she doesn’t even have a Message from me.

I proceed to say I did leave messages. She has a really nasty attitude and continues to tell me that she doesn’t know how that’s true because all she has from my number is that I kept calling and hanging up (which I wasn’t ). I told her that I left 2 voice messages and every other time I’d just regular call but I wouldn’t hang up. She tells me that she wrote the number down but wasn’t going to call back because she didn’t know whose number it was. She also tells me that the days I called and left messages, she was the one answering calls so she doesn’t know how I left a message and she didn’t get them. But by the end of the call she says whoever was working those days must not have forwarded the messages ? Doesn’t make any sense when you just said you were working those days. She overall had a nasty attitude and continuously told me I wasn’t being patient but I’ve been calling for the last week so I think I’ve been pretty patient. So much more happened but I’m going to move on.

I ask to just schedule my appointment and she says they’re going to schedule me just 1 day a week. I tell her that that’s not what the doctor order says and the doctor also told me personally and wrote on the order that I need to be doing physical therapy for 3 days a week and around 8-12 weeks. She proceeds to tell me that it doesn’t matter what the doctor says. This was the last straw for me. She also continuously spoke about her being the only one there and everybody needing to be patient. I just went ahead and scheduled the appointment and hung up.

I had an appointment with my primary doctor today to get everything transferred and to go to a different physical therapy place. From the start with this western reserve hospital I was iffy because my experience since I went to the er hasn’t been that good. So I just went ahead and canceled my services with this place moving forward. The phone call with this receptionist was the last straw. I’m sorry I typed so much but I wanted people to know specifics and I hope this helps someone. Thank you!

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Donald Tausch

★ 5

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Jacqueline Sampson

★ 5

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Peggy Tyson

★ 5

Nice facility!

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Pam Grimes

★ 5

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Tanya Johnson

★ 5

Excellent workout place

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Cody “LightningTiger” white

★ 5

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Ethan Kay

★ 3

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Hannah

★ 5

Awesome gym with discounted membership for Cuyahoga falls residents and seniors.

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Edi C

★ 5

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Kevin Myers

★ 4

Good to be back. Its been a while.

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Derion McGhee-Haggins

★ 5

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John Watson

★ 5

Great atmosphere, friendly staff , great equipment

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Adamz Bzar

★ 5

Very fun

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Brittney Price

★ 5

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Alli

★ 5

Highly Recommend.
Impressed everytime I go.
Great family friendly atmosphere!

The most cost effective and family friendly activity center.
Even for babies! (Read my personal experience below).

Includes pool, baby friendly water section, gym, gymnasium, babysitting, large tree playhouse, kids workout center, pickle ball, spin classes, cafe and more.

Personal experience continued: 1/6/24
My family and I went for a day pass: husband, myself and baby= $28.
My baby isn't old enough (needs to be 1 and walking) to go into the kids care, but they have a tree playground that was perfect for my crawing baby!
After playtime at the tree, we walked on the track. Track allows strollers!
After walking we got lunch and peanut butter shakes from the cafe.
I was very impressed by the cleanliness, quality of the food, and menu selection.
Then baby played more at the tree!
Five out of five stars.

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Haley Litzinger

★ 5

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Emmy Rose

★ 5

The natatorium is a wonderful place to exercise. They have a ton of gym equipment, and they also have a literal gym, so you can play some basketball. They also have a big swimming area. The swimming area is m my personal favorite to use there because it's indoors and reliable for all seasons. Also, I had quite a few memories with my closest friends and family. In the aquatic center they have a walking exercise pool, a tube water slide, a giant lap pool that's convertible into a diving pool, a smaller child splash section, another lap pool but it's smaller, and finally a hot tub. The staff are quite nice and very serious about their jobs.

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Samantha Michaelson

★ 2

I graduated from Cuyahoga Falls High School in 2001 and the Nat STILL has the same equipment they have had since then. Majority are raggedy and sooo old. Also the shower curtains are extremely poor quality and look like they’re from the dollar store. With membership fees being the way they are, this is unacceptable. My family and I left and went elsewhere.

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Marsha Schultz

★ 5

What are the hours on Christmas Day? Thanks in advance...

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Steph Moore

★ 5

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Sharon Pash

★ 5

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Susanna Pomeroy

★ 5

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Joshua Miller

★ 5

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Samitha Randeniya

★ 5

Great indoor fitness center with great staff! Classes are challenging and fun. Swimming pools are great for adults as well as kids. Jacuzzi and sauna facilities are exceptional.

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Jeannette Beck

★ 2

For the most part, the Nat is a perfectly acceptable gym with a few standouts: Lenore, a fantastic yoga instructor, comes to mind. Also the sauna is great, however, I have never been to a gym where people wear their street clothes/shoes in a sauna--GROSS! Also, a gym of this size needs to up their game where equipment is concerned. I made a suggestion awhile ago that a second set of 20 lb. weights would be greatly appreciated since a lot of people including me, rely on that weight for much of upper body workouts. I guess, the manager ordered some but again they seemed to disappear or only one would be on the rack. Once, I saw one propping open a door in the pool area. I had another chance to address this when a manager came up to me and said that someone had complained that I was using an adjustable bench for too long. Say, here's an idea: order more equipment! I only use the bench for exercises that require the incline--no longer than anyone else I observe, but having only two of these benches for a gym of this size is ridiculous. I hope whoever is in charge of ordering equipment does a better job in the future because this is getting annoying considering I pay good money for a family membership. I also agree with another post that mentioned that a lot of people just sit on machines and stare at their phones. I don't have a problem saying something but I think management could be more proactive. One more thing: I have taken several photos of machines or deadlift bars that use plates with several 35-45 plates left on for the next person to remove. Management should strongly discourage this rude and ignorant behavior. On the bright side, the variety and quality of the equipment is great and the pool is awesome.

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Scotty H.

★ 4

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Demonsaber

★ 4

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Brandi Marinelli

★ 5

I just joined!

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Patricia Seiler

★ 5

Close by where I live. As a silver sneaker. I like the indoor track. There are more things to join, you can work out with weights, swim or take lessons.

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KLEAN XSCAPE

★ 1

Sorry disappointed close at 9pm so that means they close the pool earlier

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Kiannah

★ 5

The aquatic area is fun for all ages.

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Candace luoma

★ 5

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Sherif

★ 5

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Bassman Tappuni

★ 5

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john o

★ 5

Great kids programming

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Alfeia Eni

★ 4

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Aaron S

★ 5

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Bobbie Fitt

★ 5

Great current channel for therapy

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Terry Reed

★ 5

Facility is very nice with friendly, helpful staff. Just joined and hope to take advantage of more activities in the near future.

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Cally Nabours

★ 5

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