★ 3

My home gym but won’t change it’s from lock down hours. Most people that go to the gym here tell me they would love them to change hours, to accommodate working out before work or late-nights

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★ 5

Amazing management, helped me fix an old membership and gave me a better deal than I used to have. Great gym & good equipment.

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★ 5

I want to shout out the manager Garrick! He helped me seamlessly with my account today and made it possible to get a fire workout. The entire gym is so spacious and I love the vintage and newer mix of machines. Bathrooms were clean and there is a ton of space! So much appreciate Garrick and the environment he’s curated.

Source: Google

★ 5

Had an issue pop up with my account - the GM Garrick was great, got my issue resolved - went far & above what I would expect in most situations. He's the reason I'm keeping my 24 membership. His staff is always friendly as well.

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★ 5

Friendly staff. Was helped with getting a new membership when usually it’s a lot more complicated when switching from old membership. If you want good deals, speak to Garrick GM. Glad it was an easy process and that I was helped out

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★ 5

Nice location, friendly staff, nice gym going crowd. Shout out to the GM Garrick. Things are slowly changing with the service and cleanliness. Looking for any good deals. Talk to the GM or AM. Easy recommend.

Source: Google

★ 5

The service was amazing the employees were very welcoming and the front desk was really really polite genuinely think I had the best service possible when I went, definitely coming back

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★ 5

We switched from a different gym to go to this specific location just for Ameena at the front desk. She is always friendly and helpful. Thank you for making the gym a welcoming space!

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★ 5

Love this location. It’s a lot cleaner than before and everything has changed since the new management is here! Helpful and friendly staff.

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★ 4

I would like to express my sincere thanks to our new manager, Yasi. In Murry and Schooled 24 hours Fittness. Since she joined the team, the gym environment has become much cleaner, and she has been very supportive , respectful and helpful to all members.
I would also like to thank Logan for welcoming members every morning with a big smile and for treating everyone with such kindness and respect.
I truly appreciate the change in management, as the previous situation was quite challenging. The gym, especially the women’s locker room, showers, and bathrooms, was not well maintained. In addition, my friend’s bag was stolen during the old management in the pool area, and unfortunately the front desk did not offer any assistance. We were able to track her phone and car keys, and after several stressful hours, we located the bag at a stranger’s house, yet the previous management did not help by reviewing the pool area cameras.

Thank you to the new management team for your hard work and dedication. Well done.

Source: Google

★ 5

Great environment to workout. Clean space with considerate staff. The new management has made visible changes. We worked with Yasi and she was super helpful and friendly.

Source: Google

★ 5

I feel like the gym has been making strong efforts to improve customer experience.

And kudos to an employee, Ameena, who offered such great customer service yesterday in resolving my payment issue and very adeptly juggled my issue with several other folks that needed attention around the same time. She was polite, friendly, professional, works hard, and I can tell she takes pride in doing a great job and customer experience!

Service is a huge deal and if you're hiring employees like this you're only headed up.

I use the basketball court frequently and am very grateful to have this amenity in our neighborhood. 6 hoops and the court is large and in solid shape. Me and my family use it a lot and have made many wonderful memories here.

Although I don't use the weight room space as frequently, I feel it could use some updates but overall for the value I am very satisfied with this 24 and will continue to come.

Keep it up!

Source: Google

★ 5

Ameena with the 2 E’s was most hospitable and made me feel welcome to come in and work out! She is very engaging with all the guests!

Source: Google

★ 5

Everyone who works here is really cool, never too busy, very convenient location. Anthony is especially chill

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★ 4

The fitness classes of Zumba on Monday with Christina and on Wednesday with Albeth are actually 5star and the front desk lady's is so polite on the night shift. But the lack of cleanliness is gross. Please hire cleaners if the employees are not in charge of deep cleaning. I would like to leave a five star review but can't until standards have been improved.

Source: Google

★ 5

Very clean, great staff, enough space for what u need.

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★ 5

I’ve been a member for quite a bit now. Not gonna lie it was falling apart for a bit. But with the new management they’ve done quite a bit to bring the place back to what it once was. I was able to meet the manager and they deliver a great experience for me and was able to work with me to make sure I get the best out of the membership.

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★ 5

Great staff and environment! There are plenty of exercise machines/equipment that fit my workouts!

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★ 5

Este lugar los cambios son geniales. Recomiendo este gym. recomiendo que buscan a los gerentes Garrick y gerente asistente Yasi! Es obvio que habían cambios positivos, buenas personas amables, y lugar muy limpios . Se habla español gerente general Garrick, Antony y Benicio

Source: Google

★ 5

great costumer service had a very good experience getting a member ship with garrick.

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★ 5

Place is clean staff is great. Honestly the reason i go here is because the facilities are alot cleaner than the one in Lake O

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★ 5

I really like this 24 Hour Fitness. The place is clean and has a good vibe, and the front desk people are super nice and friendly. It’s a chill spot to get your workout in, and I’d definitely recommend it if you’re looking for a good gym.

Source: Google

★ 5

I’ve been to multiple gyms in the area and I love this one! Clean club with friendly and helpful staff 👏🏻

Source: Google

★ 5

The person at the desk says a lot about a company and Ameena has always been friendly and welcoming, even from day one. It means a lot when you come and I’ve been coming here a lot and I’ve seen Front Desk people come and go. She is somebody that I would hire for my business.!

Source: Google

★ 5

It’s a nice place and everyone is so nice too.

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★ 5

Been going here for a few years now, typically I go at night and I’ve always been satisfied with the equipment and vibe. I really like Ameena and Justin too, as they are warm and welcoming every time I see them.

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★ 5

A warm and inviting branch with good staff and a comforting atmosphere.

Source: Google

★ 5

I would like to take a moment to recognize one of your team members who has been doing an outstanding job at 24 Hour Fitness. Over the past few months, I’ve noticed that she consistently greets everyone warmly, wishes them a good night, and maintains a positive and caring attitude. She is always active, attentive, and performs her duties with clear passion, respect, and kindness.
Her professionalism and dedication truly stand out, and she deserves to be appreciated for her excellent work. I’ve been a member at 24 hours since around 1998 and it’s wonderful to see such commitment and customer care. I don’t have any friendship, relationship or know where she is coming from.

Source: Google

★ 5

Came in and A gentleman help me sign up within 10 minutes! Very nice environment to enjoy A great workout. Would definitely recommend!

Source: Google

★ 1

I was a 24 Hour Fitness member about six years ago, and after moving back into the area, I decided to stop by to rejoin. Thankfully, I didn’t sign up before visiting — it’s honestly sad to see how far this facility has gone downhill.

At first glance, it might look okay, but when you take a closer look, it’s just dirty. Dust and grime around the machines, dirt down the hallways — it clearly hasn’t been cleaned properly in a long time. I didn’t even make it to a workout; this was just from a simple walkthrough.

One glance into the pool area was enough for me to know I wouldn’t step foot in there. With the state of the rest of the gym, I can only imagine what the pool and locker rooms are like.

It looked like there was only one staff member on duty, and he didn’t appear to be cleaning. This place badly needs a deep clean and better upkeep — but honestly, the fact that they’ve let it get this bad makes it hard to trust that it would ever be maintained properly again.

Source: Google

★ 5

The 24-hour service manager was very kind, and she really helped us a lot.

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★ 5

I came back today after a long time to see if anything has changed. With the new management, the gym looks much cleaner and more organized, so I decided to sign up again.

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★ 1

Recently moved to the area and wanted to find a gym that offers lap swim. My husband and I stopped in this morning to tour. Needless to say, we will not be joining.

The gym is dirty. Every single machine has layers of dirt under it. The hall to the pool was filthy. If the open areas are this dirty that only means nothing is cleaned daily and kept clean.

I’ll take the longer drive for a clean gym thanks.

So disappointing.

Source: Google

★ 5

Garrick is an excellent new addition to the 24 hour fitness Family I have been coming here since it’s opening, and so far I am impressed from his personality and his commitment to the gym.
Kudos

Source: Google

★ 5

New mgt appears to be making a positive change that is long overdue. Love the music that provides a nice touch. Let’s get this place cleaned up next.

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★ 5

Today I came in and was really happy to see they were working on fixing their pool filter. Recently they have hired new employees that seem ready to help out whenever I need something. This gym was also able to hook up my friend with a discount so that was really chill. Definitely gonna try to get my others friends to switch to this gym so we can shoot hoops.

Source: Google

★ 5

24 Hour Fitness is great! The new management is doing a fantastic job! I even heard the pool will reopen next week.

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★ 5

I got to this gym everyday. The staff is great the gym is clean, new management is awesome. I would recommend this gym to everyone.

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★ 5

I highly recommend this location. This location has knowledgeable and experienced management. The gym is perfectly clean & spacious, with a motivated clientele & positive fitness community that I’m proud to be apart of.

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★ 5

Front desk! Best people on the block. Appreciate how they know me by name and always offer a smile. A great place to get a good sweat on and wrap up the day. :)

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★ 5

It’s great gym very welcoming

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★ 5

I’ve been a member at the Beaverton 24 Hour Fitness for a while now, and I’ve really noticed how much the club has improved lately — especially when it comes to cleanliness and overall atmosphere. The staff is friendly, helpful, and genuinely cares about creating a positive experience for everyone.

The club feels more organized, cleaner, and more welcoming than ever. You can tell that the team takes pride in maintaining the space and making sure members feel comfortable and valued. It’s great to see the effort being put in to make this location one of the best in the area.

Source: Google

★ 5

I’ve been coming to this gym recently and can already tell there’s a lot of positive change happening with the new management! Things are improving little by little, and it’s great to see the effort being made. Excited to see how the gym continues to grow and upgrade over time.

Source: Google

★ 1

Two fellas behind the counter who we slouching in their chairs instead of standing up while talking to me aren’t worth writing a bad review about.

Source: Google

★ 1

They may not do the balloons and the high-pressure phone calls, but they’re still crooks.

I signed up for a prepaid membership and paid upfront for 1 year membership. I was never told about auto renewal and I was never told about an annual fee.

If I’m doing a prepaid membership and I’m paying upfront for one year of service, wouldn’t it make sense for them to tell me about the annual fee at the time I paid for the membership and not try to charge me it one month later ? So basically, they’re con artists that withhold information and then when it’s too late to cancel your membership, they extort you Now my membership is frozen until I pay them more money. What’s next?

Stay away. Plenty of gyms in town.

Gotta love, the fact that they didn’t even try to resolve my issues. It was like they didn’t even give a single care.

I canceled my membership and burned the 289 dollars. Kissed it goodbye. Rather do that then get extorted by a bunch of con artists.

Source: Google

★ 5

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★ 2

The locker room is grimey. The main drain had gunk around it. Moldy tile around the shower on the pool deck. The bathing suit spinner has been off the wall in the men's locker room for over 4 months. It's starting to look run down. Thinking about looking for a new gym that has a pool.

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★ 5

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★ 5

Debbie's Zumba and U Jam classes are great and works me a sweat. Love ❤️ the variety that Murray branch offers. Thank you!

Source: Google

★ 5

Gym is always the same but Justin F went above and beyond to make sure I had a good experience. 3/5 star (gym) 5/5 star (service).

Source: Google

★ 1

This is currently my gym so I feel kinda bad for leaving this review. But the truth is is this gym is pretty gross. Mainly the steam room, women's room, hot tub, and pool area. Out of the many months (probably 6) I've been here, I've never seen someone cleaning. There are the same hairs stuck to the walls in the steam room that don't seem to leave, proving that nobody is going in to properly sanitize and spray down the steam room. The hot tub doesn't seem to be properly managed either, as I got a horrible rash from the disproportioned levels of chemicals. The tile looks really dirty and I've seen things floating in the hot tub as well. The women's room has hair all over the floor and the tile looks so dirty. This gym also doesn't have AC, or if it does they never have it on. The gym does have kind of a dirty sweaty smell to it at all times. As soon as I can afford to move to villasport, I will do so as this gym is pretty dirty.

Source: Google

★ 5

Came in for a new membership and decided on a personal trainer also. Thank you Demond!!!

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★ 5

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★ 5

Murray is one of my favorite gyms in the area. Chris is a fantastic GM that tries his hardest for his members. My next newborn I’ll be naming after him, he’s that great.

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★ 5

I recently had the pleasure of working with Demond at 24 hour fitness and I couldn’t be happier with my experience. He was very helpful, great customer service and let me know about all the amenities that are offered at this location! Felt very welcomed!

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★ 5

demond is an amazing contribution to the team, very helpful. always nice!

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★ 5

Demond Johnson brings joy and passion when attending to the 24hr club members
his presence brings positive energy; which gives each and every member a great experience

Source: Google

★ 1

New member, only came to this location because it’s close to my house. Came in this morning to get my little brother signed up as a buddy on MY MEMBERSHIP and was turned away with sass from the employee working the desk. Proceeded to call a different location and they set up my brother as a buddy OVER THE PHONE. I see now why this location has the lowest reviews out of every other location. Terrible.

Source: Google

★ 1

Horrible experience here. I just moved here and my ID isn’t updated yet so it’s not issued from Oregon. I tried getting a guest pass to try the gym out and the worker “Logan” wouldn’t let me in because of my Id?? He was super rude about it and told me he didn’t want me there anyways. I have never been treated like this by a stranger at the front desk. The fact that he was hired on by 24 hour fitness says a lot about that gym. I definitely will never buy a membership there.

Source: Google

★ 2

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★ 1

Update 6/30/2025 — it only gets worse

I’ll skip to the point, nothing has improved.

- The showers do not drain in the men’s locker room (coming up on one year).
- I still see globs of hair stuck to the wall of the showers.
- The pool showers do not drain.
- The pool showers have a fly infestation going on 3-5 months now.
- Instead of fixing the swimsuit dryer, they just removed it and left a bunch of holes in the wall. The instructions still are there ironically. I guess they cannot afford to remove it from the wall.
- They just removed the scale from the locker room.
- The pool runs out of chlorine and they don’t close it off.

There are some genuinely good staff, but there are no managers to support them. And whoever actually owns the gym makes the slum lords look generous.

Update 4/3/2025

I’d rather be talking to a manager, but they do not employ them at this location. Consider this 24 the Jungle because it’s a complete survival of the fittest if you can indulge the sludge, globs of hair, filth, continuing fly infestation in the pool, black mold, broken drains, sinks that you catch disease from, and can one even go on?

Also some new updates:

- Swimsuit dryer is broken in the men’s locker room. They also don’t provide one for the women (my fiancé told me).
- There is dirt and trash in the men’s locker room that has been there for now 3-4 days of this post.
- Logan is the only one that I’ve seen do his job and say hi. It’s a war zone here—I’m surprised there aren’t more masks here than the pandemic!

Yes, I’m looking up the public health line for myself and others. Whoever runs this slum should be either revolted with themselves or proud that clearly no one cares about their health and mental sanity.

UPDATE: The place is unequivocally disgusting, depressing, and wildly mismanaged. I’ll simply enumerate the magnitude of failure here for the management that doesn’t exist:

- Mold all over the men’s bathroom showers.
- None of the drains work in the showers so you’re sharing drainage water with your neighbor.
- The cleaning people use a pressure washer that blows large clumps of hair against the wall—it’s by the far the most disgusting sight and it’s a daily occurrence.
- The locker rooms have mold buildup of their own. There is grime that has gone untouched since I joined.
- The pool showers have an active fly infestation that has gone on for 4 months and counting.
- There is one person at the front desk that does anything. The rest just play on their phone.

The membership fees should be lowered to $5/month.

I swim here daily and love that there is a full length pool. However, they don’t employ a cleaner full time and the locker room and pool area are arguably a health hazard.

I’ve swam all over Portland including public pools, LAs, other 24s including downtown, and this is unequivocally the most unsanitary place out of all of them. The downtown 24 is a magnitude cleaner as well as the Tualatin HIGH SCHOOL.

I’m surprised they haven’t been shut down, but the convenience is great for swimmers.

Source: Google

★ 1

I hate writing bad reviews, but when I do, it takes a lot of effort and thought process to make one. I hate that this situation literally lives in my head rent free so it was time to do it.

This location is where my partner works out at. The guy with the dark hair sitting at the front test wasn’t really too friendly and didn’t really seem to care that people were checking in. The keypad was not working for a moment and I informed him it wasn’t working properly, and he gave me a respond like I was stupid and told me to try it again multiple times. But I had to explain to him the screen isn’t responding to my numbers.

I was time sensitive, I only came to suprise my partner and leave; so I asked if I can surprise my partner to say hello to him extremely quick (because I had friends waiting outside) and he said no, which is fine but he wasn’t giving good energy and gave me such condescending response.

He said “he can come to the front and meet you here.”

And I said, “well that wouldn’t be a surprise anymore… “ but anyway I wanted to follow the rules so I waited until he fixed the keypad.

The keypad finally pad was finally working and he allowed me in. Literally only went in for 1 minute and then returned back to the front desk. I wanted to bring positive energy so I came back to the front to make my exit to say “thank you” and smile.

He wasn’t not even paying attention. I felt like I was pretty vocal or at least he’ll say something when I leave. Another co worker had to grab his attention that I was trying to say bye and thank you, and he said bye really condescending and proceed what he was doing. He looked as if he was annoyed of me…?

I walked out of the gym and was like… what was that all about? Literally such negative energy for absolutely no reason. Hope he lightens up. Energy doesn’t lie, and I definitely felt his negativity.

Source: Google

★ 5

Stacey is the best body pump instructor ever. Always brings a lot of positive energy and extremely passionate about helping people to live a healthier and happier life! The best instructor ever!!!!

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★ 5

Stacey always helps with posture and brings lots of energy.

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★ 5

Great and fun experience with signing up. James was super helpful. To be continued.

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★ 5

James was very helpful explaining all plans and touring the gym. Would recommend

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★ 5

Stacey is an amazing groupx instructor.

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★ 4

Its a simple gym done right, has everything you need, not too pricey.

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★ 5

Stacey is a phenomenal instructor and very knowledgeable. Her classes challenge all ability levels from beginner to advanced, young to senior.

Source: Google

★ 5

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★ 5

I had a fantastic experience during my visit to 24 Hour Fitness, thanks to the outstanding service provided by Demond. From the moment I walked in, he was incredibly polite, professional, and welcoming. Demond took the time to give me a full tour of the facility, clearly explaining each area and making sure I felt comfortable and informed.

He also walked me through the various services offered—everything from group classes to personal training options and membership plans—and did so with patience and clarity. His knowledge and positive attitude really stood out, and it was clear he genuinely cared about creating a great experience for visitors.

Source: Google

★ 5

Demond was very helpful and, nice and respectful

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★ 5

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★ 5

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★ 5

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★ 5

Stacy's Flow, Body Pump and core classes at Murray club are excellent. She is great at always telling us proper technique.

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★ 5

This gym is the standard for fitness centers in the area in my opinion. Demond,specifically, is outstanding, but the rest of the staff from top to bottom are exemplary as well. It has everything I need to achieve my fitness goals, is clean and I enjoy coming here 5-6 days a week. It also has a sauna that I plan to use soon. Check it out

Source: Google

★ 5

Andrew’s boby pump and Zumba classes are awesome awesome come check it out 24 Hour Fitness..😁

Source: Google

★ 5

Andrew l.
Excellent class

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★ 5

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★ 5

So much fun!

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★ 5

I look forward to this class every week. It’s the highlight. Andrew is an awesome instructor. He brings so much knowledge to the class and an incredible amount of energy. I love it !

Source: Google

★ 5

Friendly and well maintained gym

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★ 5

Spencer is DA GOAT. Skibidi rizzler FOR REAL (proof in photo)

For real though great customer service. Always uses my name, makes me feel like a welcome regular. W Spencer.

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★ 5

Spencer is awesome great front desk man

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★ 5

It was wonderful workout time. The staff are nice and were helpful too. Great gym experience overall.

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★ 5

Spencer makes the Scholls location elite. He is Quick to help, a problem solver, and cool dude!

10/10 would recommend!

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★ 5

Spencer has become my favorite 24 HF employee. He greets me with warm energy and always hypes me up for my workout!

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★ 5

Demond is the best most wonderful employee always smiling and very helpful.

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★ 5

Absolutely love this gym! Andrew who does the class body pump is literally AHHMAZING!!! One thing I will say is they could have a better cleaner eek

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★ 5

Best 24 I go to by far🤝

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★ 5

Super nice place, glad they provided cleaning supplies many people still use today. Patrons are always polite and my man Spencer is always there to make my workouts more enjoyable.

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★ 5

Always polite and working hard especially Spencer.

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★ 5

Love this gym! Been working out here for year s.

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★ 5

Spencer does a great job up at the front desk !

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★ 5

Spenser is awesome and always super helpful!

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★ 5

Love this place. Made it my home gym.

Source: Google

★ 5

Great staff

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★ 1

Today I saw a big dog swimming in their pool. I thought the pool was for human but not today. It had a dog and people together!!

Source: Google

★ 1

Whoever replies to the bad reviews saying they will take action 🤣🤣🤣 what’re you talking about. You haven’t listened to one person about the issues in this gym. It is crazy to me that 24 is neglected that bad. It feels like you’re working out in a prison.

Source: Google

★ 5

I would highly recommend Michael Baza as a personal trainer. I needed advice on a couple of areas I wanted to target, and Michael scheduled an appointment with me for the very next week. He was able to work with me on the things that I wanted to improve, and provided me with different options to help me reach my fitness goals. He was incredibly patient, courteous and informative during his session with me. He showed me how to maximize my results, by demostrating how I should position myself on different machines while using the proper seating adjustments, to improve my form. He also taught me new stretching excercises to enhance my workout routine. When he was done with my training session, he gave me a form detailing what we had worked on so I could incorporate it into my daily routine.

Michael also gave me nutrition advice to help with the areas I wanted to target, and suggested I track my daily food intake to ensure I was getting enought protein, water and other nutrients in my diet. When I am able, I will definitely be starting my regular training sessions with Michael.

Source: Google

★ 5

I am71 and have been a runner/jogger most of my adult life. I never had an interest in classes. For the past 2.5 years I have attended 3 of Mary H’s weekly classes pretty consistently. They are 2 yoga classes and a strength training class. In addition to being inspiring, authentic, encouraging, funny, witty, silly, and committed to her craft, she is extremely knowledgeable about the human body and a wealth of information regarding injuries and stretching. Mary H is the sole reason for my attendance at any classes. I love them and the energy she brings to the room.

Source: Google

★ 1

Absolutely disgusting. Feels like im back in middle school with how disgusting the locker rooms and bathrooms were. The pool is also SOMETIMES clean and nice, but on most occasions its filthy. When you look underwater you can maybe see a meter in front of you with all the dirt and grime there is in there. Theres gum in the pool, feces and urine in the toilets, THERES NOT EVEN A SINK IN THE BATHROOM!

Source: Google

★ 5

Gold star to exercise leader Brenda. Her watchfulness and quick response to a medical issue helped to prevent possible injury to one of her seniors.

Source: Google

★ 5

Hi ,I am a regular at the Murray hill 24 hr fitness.On Tuesday and Thursday I notice that there are people getting their spot early.They are setting up for their silver sneakers class with Brenda Dascomb .They have a big class .They stay after and talk.Occasionally Brenda will throw a holiday potluck for the group.They are a happy family and Brenda is your star teacher at 24 .
So glad they have a great time twice a week every week.It adds up to a great year .Thanks for listening
Alex Bell

Source: Google

★ 4

Management should post a time limit to indicate how many hours is allowable for sitting on a piece of exercise equipment staring at a phone.

Source: Google

★ 5

gym staff is very welcoming! sauna is large & very hot!! Definitely Recommend🙂

Source: Google

★ 5

The team members at this location are great. They are very helpful and always have a smile.

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★ 1

This place is the dirtiest gym I've been to, it's unfortunate because for convenience it's just down the street from where I live. Management should be ashamed of themselves for running an establishment looking like this. It's their job to look for the customers AND their employees. We will have to be going to a different location for my own well being.

Source: Google

★ 1

I’ve been a member for 23 years and this is the gym that will make me cancel my membership. Dirtiest gym I’ve ever seen in my life. The locker room smells like a C Diff infection in a nursing home. Dark and dusty. Would not recommend.

Source: Google

★ 1

The showers are less “post-workout rinse” and more “bacterial breeding ground.” I’m pretty sure the puddle by the sinks is evolving into a new form of life. Watched a cockroach bench-press a Cheeto. **-674857/10.** Do not come here unless you’re training for a dystopian marathon or need inspiration for a hazmat dissertation. Bring a gas mask. Or a flamethrower.

Source: Google

★ 1

This gym is an absolute cesspool of filth and neglect. From the moment you walk in, the rancid stench of mildew, stale sweat, and what I can only describe as a faint whiff of urine assaults your senses. The equipment is coated in layers of grime and suspicious stains, with cracked vinyl exposing foam that’s turned brown from years of abuse. The floors are sticky, littered with used tissues, discarded protein bar wrappers, and puddles of mystery liquid nobody bothers to clean. The locker rooms are worse—mold crawls up the shower walls, towels left in corners have developed their own ecosystems, and the air feels thick enough to chew. Even the trash cans overflow with rotting garbage, attracting flies. The staff clearly gave up long ago, leaving members to navigate this biohazard alone. Save your money and your health—this place isn’t just gross; it’s a public health violation waiting to happen.

Source: Google

★ 1

By far the grossest gym I've ever been to, will not be renewing my membership. There are ants on the water fountains. Floors are covered in years of dust/dirt buildup (despite a cleaning crew seemingly being present once a week) - if you do a pushup anywhere there's a good chance you'll get a dirt mark on your shirt and inhale dust or hair. I've never seen an employee wiping down equipment. Locker room is disgusting. Overall just an incredibly neglected space.

Source: Google

★ 1

Wish I could give 0 stars, but was forced to select 1. This gym deserves absolutely 0 stars. SUCH A GROSS GYM. I've never seen such absolute filth in all my life. Every time I walk in, I want to immediately walk back out. Globs of hair everywhere, trash in hallways, mold, dirt, etc. Always. You can literally recognize the trash from one day to the next because it appears this gym literally never ever gets cleaned. Also for comparison, I've been a member of 4 other gyms in my life, and they all seem like country clubs compared to this joke of a "gym".

Source: Google

★ 1

Overpriced with wild membership prices and other “fees”. Gym and equipment is in rough shape and outdated. Bathrooms are gross. Joke of a gym 👎👎

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★ 1

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★ 1

I signed up for a membership thinking this place was going to be like all the 24 hour fitnesses I’ve ever been to. However, after one time of trying to work out, I was so disgusted by the amount of dirt and filth on the floor, on the vents and on the sinks that it is unhealthy to work out at this gym. The amount of people coming and going from this place without an adequate cleaning service is extremely unacceptable, and a health risk. I canceled my membership after a half hour workout because I was so disgusted.

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★ 1

Gym is in rough shape. There was nobody at the front desk so I was able to walk in without a membership and use all their equipment. Mens bathroom was just disgusting. As you looks around you will notice at least 20% of the machines have out of service signs in them. Seems this place is auto-piloting with no oversight and collecting membership fees. Thanks for the free workout though. Does anyone work there?

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★ 5

Diego was terrific he listened really well to my goals and needs. He responded with a very good start to my recovery. Listening is critical for a trainer to be successful and helpful in my opinion. I highly recommend Diego

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★ 1

THIS PLACE IS DISGUSTING DIRTY!! GROSS

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★ 1

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★ 4

I miss going there

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★ 1

Can anyone explain to me why a “24 Hour Fitness” isn’t open 24 hrs a day? Dumb

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★ 5

Andrew the Body Pump and Zumba coach is incredibly kind-spirited and approachable. Watching him interact with the individuals of the class at all different levels, I have a lot of respect for him.

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★ 4

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★ 1

Here's a rephrased version for a more effective complaint review:

Urine snell noticeable in the locker room often. Shower room is filthy and the equipment is outdated, with many devices broken or unsafe. Reported this to the front desk, but was told that the manager doesn't care. Extremely disappointed with the lack of maintenance and concern for customer safety. See the attached pictures!!

How's that? Anything else you’d like to tweak?

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★ 4

Pretty good gym for what I need, with a decent swimming pool and enough benches for bench press. However, I found the machine section to be fairly limited while the cardio section is too big, especially compared to the nearby Planet Fitness. Replacing some of the cardio equipment and putting some additional Smith machines would be nice, as well as adding movable benches. The 10pm closing time is a bummer because it limits when and if I can work out.

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★ 1

5 month update, the vents in this place still have not been cleaned. Cancelling membership this month.
World’s grossest gym.

Um… you guys make SO MUCH PROFIT off of your members. You’re in Murray Hill… can we update the century old equipment and clean the air vents!? The location of this gym is its only saving grace and I keep noticing new ways this gym is disgusting. The pile up of dust in these pics… says so much.
The showers, the sauna and the stretching areas are so filthy. Please do better… soon.

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★ 5

The manager went out of his way to help and resolve a problem with a system error.

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★ 4

Good enough equipments and facilities.
Request: Please extend the working hours to at least 11 in the night. 8 is way too early on a weekend to close.

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★ 5

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★ 4

Place is great. Two downsides though:

- Doesn’t have a racquet ball court
- Closes very early (9pm on weekdays and 8pm on weekends)

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★ 5

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★ 4

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★ 1

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★ 5

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★ 1

It says 24h fitness but it closes at 10 during the week and weekends even earlier. It’s very

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★ 1

12 hour fitness

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★ 2

Lots of machines but this location is dirty and the locker room area always smells so… SO bad. I came to this location regularly 5-6 years ago and it was much cleaner then.

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★ 5

This place is more clean than the other 24 hours in the area. It is extremely busy in the afternoon but in the mornings it’s not bad. The sauna is large and HOT. Landon is an 11/10 manager. I see him walking around and cleaning and he really cares about people’s experiences at the gym. I was considering switching to a new gym all together because of the lack of safety equipment available consistently in the workout room but I spoke with Landon about it and he said he would find a way to make the safety clamps available on a regular basis. Much appreciated and great customer service !

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★ 1

Is ridiculous how much they charge to not be a 24 hour gym anymore. It should be illegal for them to keep the 24hours name since they're Not delivering the services they claim. I wish someone would open a real 24 x 7 gym like this company used to be. 😒

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★ 1

Brought my dog here and ever since it’s been ripped and so jacked it doesn’t come back home anymore.

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★ 5

I have been a member of this gym for nearly 15 years. A year ago, I would have rated it 1 star. In fact, I was seriously considering switching gyms because of how downhill the club had gone post-COVID. I have multiple friends who actually did leave. You can see the other ratings on just how bad it got. Specifically, with cleanliness. My only tether to this gym was its convenience, being a mere two minutes from my doorstep, crucial for my 5 a.m. workouts before diving into the workday. Even then, it was getting to a point where I almost left.

Clearly, management heard the complaints and started prioritizing hiring employees who actually care about the state of the gym. Most notably, Logan. Logan stands out as a beacon of positive change. Tasked with maintenance, Logan transcends his duties, embodying the spirit of exceptional customer service and genuine care for the gym's community and cleanliness. His proactive approach, from greeting members warmly to offering help with even the smallest tasks, like disposing of a finished drink while I'm on the treadmill, showcases his dedication and hard work. Logan's influence is a stark contrast to the days when I'd be greeted by unkempt facilities. Logan is friendly, hardworking, and all around a class act. I am often the first person in the gym, right at opening, and prior to Logan's employment I'd walk into a bathroom that looked like how I'd imagine a prison bathroom looks.

The presence of employees like Logan is a testament to the gym's renewed commitment to its members and the quality of its environment. 24 Hour Fitness needs to do everything they can to retain Logan as an employee. He's one of the only reasons why I am still a member, and a clear indication that the gym is now listening to it's members and trying to improve.

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★ 1

Disappointing, used to come to this gym almost 20 years ago. It was nice then and was open as the name suggests, 24 hours. I joined again in late 2023, and wow, they have not changed one thing and it seems like they have not cleaned it in 20 years either. Sucks because it is the location closest to my house. Planet fitness is newer, cleaner, and with way better. This place needs a complete gut job or maybe just demolish it and start over and hire a cleaning crew. Not worth my annual membership fee.

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★ 3

Decent location. Most of the times I can get through my workout since I try to sneak in during lunch or late afternoon before the initial wave of members once school is out. If this location could stay open even an extra hour during the week from 10 to 11pm, it would save me the extra time it takes to go to the other locations. And the turn around time to repair treadmills could improve. At one point there were around half that was out of service for at least a week.

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★ 1

The equipment is older than sliced bread other than the 2 power lifting stations they had installed when CrossFit took off… all the air vents are packed with dust! Its location is the reason people come. MurrayHill can do so much better and we know this place is PROFITING. Put our money back into the gym… the nooks and crannies of this place tell a tale. Do better.

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★ 1

This facility is almost as disgusting as the manager's attitude towards members is.
Looking forward to see what corporate does about the issues.

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★ 2

When will this place be 24hours again. Working nights, it's hard to get in here during the day. Would much rather go late at night.

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★ 3

This place is over-crowded by teenagers working out in groups of 3-5. It’s honestly out of control. Pick another gym if you’re a working professional with limited time to get your workout in.

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★ 2

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★ 5

I had a great experience, it was my first time back in a long time and the guy up front (Isaac) was really helpful. Thank you very much.

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★ 1

I called to cancel my membership with this Gym (24 Hour
Fitness on Murray/Scholls) last year, the staff talked me into
putting my membership on a "freeze" after being pressured,
I agreed to the freeze. After a few months, without notice I
was charged the membership fee after being told that being
on a freeze was "completely free of charge" After a couple
weeks I received a check for the amount they owed me. 2
months later, they charged me AGAIN after they re assured
me I would not be billed again and the freeze was "free". I
have not been to the gym in almost a year, so I asked for a
refund and the General Manager Chris, refused a refund.
Even though I have not used their services. I reported this to the Better Business Bureau® and am awaiting a response/refund.

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★ 2

I was regular for swimming at Murray Scholls center and saw many people from workout directly go to the Spa or steam room, which brought a lot of sweat and dust. Even some jump into the swimming pool without shower, which I think the management needs more policy and cleaning in locker rooms and show booths. My expectation was to use the spa, steam, and jacuzzi with a swimming suit with a shower. For my experience, I wore the slippers, which had a lot of hair in the bottom of the slippers from locker rooms. Hope to see the faculity management to bring up the policy update and guidelines for better health and environment.

Source: Google

★ 1

Pretty horrible cleanliness standards. Also ever since COVID there has been no attempt to return to normal operational hours (closes at 8pm on the weekends) or put any effort into cleaning the equipment. The bathroom, showers and spa area smell like urine all the time. Don’t bother with the pre written response via google. Use that energy to clean the bathrooms or maybe, just maybe, stay open later since that was the only selling point you had when compared to other gyms. The bankruptcy filing is really showing its face and I’m not sure the lack of cleaning is helping retention.

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★ 2

Not a good spot... if I haven't been to other 24s I would give this a 3 star..
Old equipment
Not enough equipment too many ppl
And it's very hard to find spray bottles and paper towels

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★ 3

Love how they keep the gym open for 24 hours 🫠👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍(gym is actually mid)

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★ 1

This has got to be the most disgusting gym I have ever been to in the United States. Having been deployed for the military. At least they clean the floors and wipe down the equipment. The pictures are just two sections of the floor, but they are representative of the entire gym. That is days if not weeks or months of hair and dust and skin collected all over the floors. The other pictures are the mold, and most likely black mold that is in the showers. I felt like I had hold. My breath is not to breathe in the unhealthy bacteria that probably exists.
I left quickly, but not before I snapped those photos. I have been to six of the gyms in the Portland metro area, this one is dirtier than the other five combined even on their bad days.

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★ 2

The equipment is decades old. And the closing time on Fri/Sat/Sun sucks. Would like to see some equipment upgrades and later closing times. I’ve been coming here for 20 years and it has steadily declined. Will be looking for a new gym.

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★ 1

This gym is very dirty! They really need to clean up. Imagine the swimming pool how gross it is. 😬😣

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★ 4

Seems like all the 24 hour fitness places have cut back on cleaning, so you need to wipe down the machines pretty good yourself to keep them from becoming sweat covered stink machines.

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★ 1

The pool was good to go their anytime I’m getting use to it if the shallow but the problem is the lanes was to small wide I need it bigger wide at least and little bigger wide more for other people if they make little bigger same size like like the other 24 hours fitness in Tigard or tualatin or lane Oswego closer to bridge port and same size like la fitness I go to but I wish they should rebuilt or remodel the pool make it little bigger wide at least and even make the lane bigger wide if I want do my butterfly workout and put a window since there isn’t if I want to look outside oh maybe they should there pool a Little deaper better

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★ 5

Staff is helpful and friendly! :) I've been playing basketball here for 14 years.

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★ 1

WARNING: if you give this place a bad review, expect the manager to HARASS you by finding the company you work at and leaving a bad review about YOU.

On top of the gym not being cleaned regularly, the bathroom being full of mold, the hot tub always being broken, the management is awful. 24 hour fitness? Nope. More like, be out of the gym 20 minutes before they close at 8pm or else you will get a mouthful from the manager.

Would you like to stay in the sauna for 10 more minutes when the places closes in 20 minutes? Not possible. What's the managers response when asked if the sauna could be stopped last after he's finished with the rest of the gym? "Go to a different gym." Great business model.

Guess this will be closing soon due to bad management. Such a shame. Previous manager actually knew how to run it.

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★ 4

Friendly and helpful staff and the gym works perfectly for what I need. Even the weird hours aren’t a problem for me but it is ironic that it’s called “24 hour fitness” for a few hours lol. Either way, thanks guys!

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★ 5

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★ 1

Nice staff. Disgusting conditions! I feel dirty even walking into the locker rooms! Nothing but mold and filth! Place needs to be bombed with bleach!

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★ 5

just wanted to write this review for a specific employee, and i was directed hear to do so. Brandon is a wonderful employee who always makes me feel welcome. A simple “hey man” or “bye man” really goes a long way into making me feel welcome at this gym, and i feel it genuine from Brandon. Even when dealing with another customer, he makes it a point to welcome everyone that walks in. It’s a small gesture, but as someone struggling with depression and trying to get my life back on track, this simple hello and friendliness is what keeps me motivated. If Brandon is reading this, keep it up! It’s people like that that makes the gym feel more like a communal place where everyone has the same goal: to improve their lives.

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★ 2

How does a gym named 24hr Fitness close at 8pm? lol 😂. What a joke

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★ 5

cool staff cody the manager was super helpful w membership questions. thanks guys

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★ 2

We belonged here for 15+ years. During the pandemic it really started going down hill. The staff at the front desk did nothing when I voiced concerns about customers maskless. The equipment is old, in poor condition. We finally quit and went to plant fitness which is clean, has excellent equipment and less expensive.

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★ 1

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★ 1

Got a membership after 3 years of using home gym. This is the dirtiest facility I have ever been in, the shower and steem rooms have mold growing on the tiles.
It is also frustrating they do not say when purchasing membership the location is only open until 10p weekdays and 8p weekends, this is not a 24 hr gym.

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★ 1

Don't waste your money for the personal trainer here at this club. I paid $240 for 4 x 25 minutes sessions for swimming personal trainer. For the first two sessions, the trainer even didn't get into the water. I found it better to watch YouTube videos than paying $160/hour for nothing. Since I complained to their customer service, I have been waiting for more than two weeks to their call back, and assign me a new trainer. Please note there is no refund policy even they don't fulfill their commitment. You must accept their assigned trainers and if they don't have any, they will assign the new hired trainers who cannot help you at all. I just called them few times and nobody was there to answer my call. The staff are nice just when you don't request anything or don't complain about anything, otherwise they cannot do anything. I mean, it is not because of the staff, it is because of their policies which are based on high expense for cheap quality. I totally recommend LA Fitness in Hillsboro or Tualatin, if you are looking for a replacement, even they are far from your house.

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★ 5

Been going here since it opened up with Kevin Sergey… I have never seen a better, more helpful and service oriented leader than the new guy, Cody. I’ve had a couple interactions with him not expecting too much and was impressed each time. and with his staff it’s abundantly obvious he has risen the morale and is improving culture… Solid addition.

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★ 1

Good equipment in general, but this is literally the most dirty and disgusting facility I’ve been to. A mid day cleaning of the main areas including bathrooms, and some ventilation would bring this place way up in ratings. I would not be surprised if it’s not just cleaned once a week.

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★ 1

Get employees, completely unprofessional and rude manager. Also oddly not open 24 hours.

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★ 1

Please take the 24hr fitness sign down if you close at 9.

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★ 5

Cody is great and very helpful. The staff were all upbeat. I recommend this gym.

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★ 5

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★ 5

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★ 1

This particular facility is down right disgusting. Bathrooms are constantly gross and never stocked. At one point there was no toilet paper every time I went for 3 days straight. There is constantly stuff all over the floor at the gym and paper towels/spray bottles are constantly empty. The machines are not properly lubed up and constantly squeak. The incline benches presses are only bolted in 2 places and tilt side to side. One of the regular bench presses is diagonal. The ground that all of the adjustable and flat benches are bolted to is not secured properly. The adjustable benches lift off the ground when any force is pushed against the back rest. Most of the bars and dumbbells have had the kneeling completely stripped from them. The gym is in desperate need of new attachments for the cable machines, knurling is stripped and ropes are falling apart, plus there is only two ropes which is not enough. The employees here are friendly but don’t do anything. Most of the employees just sit in the front on their phones rather than actually working. Many times I have seen 3 employees all sitting in the front on their phones, meanwhile all of the towels and spray bottles are empty and toiletries need to be replaced in the bathroom. The gym also constantly opens later than the time it’s supposed to be. There is also no reason for this gym to not be 24 hours. Murray hill is a very high traffic area and closing at 8 on the weekends is absolutely ridiculous. If anything it would make sense to close later on the weekends. This gym has so many people that attend it, as a matter of fact it is constantly crowded here. There is no reason for this gym to not take better care of the facility, and there is no reason to not be open 24 hours. You can afford to staff an employee or two for overnight shifts. If I didn’t live so far from the Waterhouse avenue and McEwan locations I would go there every time. This 24 should take advice from the McEwan location because it is 1000x better. I pay 30 dollars a month for this gym and planet fitness, which is 1/3 the price, is better. Get it together please!

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★ 1

D I R T Y - O L D MACHINE

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★ 2

They close at 10pm during the week (9pm and 8pm on the weekend) So much for the "24 Hours".

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★ 1

Super dirty ; machines are disgusting and a lot out of services , a lot of high schools kids reserve the machine and impossible to get your workout done in time . Save your money and go somewhere else.

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★ 1

Show up at 5am to work out and the parking lot is full of cars waiting for the doors to open. Waited twenty minutes, no one came. This is the third time and I’m sure it’s occurred many times that I’ve not gone to the gym. Something needs to change with this gym. New management please!

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★ 1

When is management going to address the issue of the gym not opening at 5 am? The gym hasn’t opened until 10 am 5 times in the past 3 weeks. I will open the gym for a free membership.

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★ 1

This specific location is very dirty and gross. There is always trash on the ground and the locker rooms smell like urine every day. This obviously has been an issue for a very long time based on other reviews here and it seems nothing has been done. I also visit the TV Hwy location where I see people cleaning and maintaining the facility there, but I've never seen anyone cleaning this location and it shows. Showers are often out of soap and toilets with no toilet paper. It feels like they literally just have a person at the front desk and nothing else. Is there no management?

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★ 1

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★ 1

This place is absolutely disgusting. The locker room is horrible. Always trashed and smells like dump. The showers don’t even have proper doors. None of the staff cleans, or tries at all. They hire a bunch of high schoolers that do nothing but stare at their phone. They have a basketball court, but it’s always dusty and dangerous. Just a matter of time before someone gets injured.

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★ 1

THEY DONT OPEN AT 5 AM LIKE ITS SUPPOSED TO! This is the second time it happens in a week, where no one is here to open the gym on time. Is 6:23 am and I’m still waiting in my car for the gym to be open. This is so disrespectful and unprofessional.

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★ 1

WOW. This place has gone down hill very fast. It is nothing short of downright filthy!

There is dirt/ dust everywhere. They no longer clean the cardio machines. The men’s bathroom hasn’t been cleaned in over a week. Never have toilet paper. The same mess has been on the bathroom floor for 5 days now. I looked down at the floor while doing cardio today and was disgusted. The sauna is filthy!!! And there is mold/ dirt in the drinking fountain by the pool.

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★ 1

It is unfortunate that the Beaverton location on Scholls and Denney Rd keep getting filthier and filthier. I already complained to different staff including the manager 3 time about many things, such as, paper towels, hair, vitamin pills, moss on the sink surface, no soap liquid in the shower most if the time. They simply do not clean around the men's shower and locker area, I keep getting excuses every time I complain. I thought this may address the issue, hoping that the company executives will see it.

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★ 1

This location is really going down hill. It is so filthy it’s questionable if it’s safe. There is mold in the water fountain, junk all over the floor, grime on the machines and so much dirt under and around treadmills it looks like something could start growing there. Been a member for a long time but looking elsewhere!

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★ 4

This is my home gym. Really like it. Just wish they had more leg equipment. Only one leg extension machine for a very busy gym

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★ 1

I have been a member or 24 Hour Fitness for almost a decade, and I have been regular user of this particular gym since we purchased a house not too far away. However I have just cancelled my membership and signed up at another gym due to the lack of cleanliness here. I repeatedly complained to the manager and the front desk staff about the state of the women's locker rooms, and nothing has been done. The women's locker rooms smell like mildew, there are huge clumps of hair in the shower that never get cleaned up, and there is some sort of fly infestation by the showers in the pool. The equipment is dirty, and weights are strewn all over the place. Every week there is a new front desk staff member, even more disheveled and unprofessional than the one before. I just can't enjoy working out in such filthy surroundings.

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★ 1

Awful people that have been working here. Rude and obscure behavior. They treat their customers as peasants.

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★ 1

This is the dirtiest gym I have ever been to. I have been in other 24 hour fitness in Beaverton and Portland and they are much more well kept and organized than this one. Taking a shower here is literally disgusting. There is hair everywhere, sinks and mirrors are dirty and the lock room smell gross. There is lack of management and nobody cares.

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★ 5

Great place for seniors!

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★ 4

I recently joined as I needed to use their pool. They loan out their pool to a swim lessons company and it takes up the leaves for the members during busy hours. Doesn't seem fair to us.

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★ 1

To begin, I have to say that I’ve been coming to this gym very regularly for over a year. I have seen a total turnover of staff twice in my course of time here, which should pretty well summarize how well this gym is run and up kept. For starters, a lot of the equipment is OLD and constantly dirty. When the baseline price for membership begins at 26/month, one would at least expect a bit of upkeep for the equipment, and with the volume of people that i’ve seen regularly come at this gym, i’d expect at least to see one new machine throughout the year and a half i’ve been here. Nope, not even one.

The bathrooms…are always dirty. The staff at reception now…is playing uno, and not even doing regular walks around the facility. I came in for a morning workout, and saw a mug laying down by one of the bench presses. Come in alter that day to find the mug moved a foot to the right, out in the plain open, still not taken care of. If the staff had even walked around the gym ONCE, they would have seen it. It’s obvious that there is no care put into this gym. The only staff member who was ever respectful and would take the time to walk around and to talk to me was Noah. He left about 6 months ago, I would assume due to the poor management and lack of care from the other workers here. It’s obvious there is a problem with the general manager at this location, as it’s still as dirty as the day I walked in. The only reason why I haven’t left is because I have my membership prepaid for the year to save on the 90 dollar annual maintenance fees. Not like the equipment is being maintained anyways. As soon as my membership expires, I’m going to Golds Gym where the facilities are nicer and the staff at least acknowledges you as you walk in. I realize that’s a lot to ask for from a front desk staff who clearly has nothing else to do but play cards with their co workers.

Source: Google