★ 1

This place is not open 24 hours.

Source: Google

★ 5

I love this place . I feel like every time I walk in that this is “my personal “ gym. The fact that I can go anytime of the day is pretty amazing ! The group classes are a bonus for me!

Source: Google

★ 4

Very well managed with good equipment and great personnel. Trainer, Morgan, leads the way with skill, experience and compassion. Owner, Ben, is a man one can work with who really knows his business. Great place, good of for the neighborhood.

Source: Google

★ 5

Source: Google

★ 5

I like it. Staff is friendly when they're in. No creepy people. It's clean too

Source: Google

★ 5

Source: Google

★ 5

Great gym. Wonderful environment. Extremely inviting and community oriented.

Source: Google

★ 1

Gyms like this are the reason why the FTC wanted to pass the one click cancel law. Extremely predatory business practices at this location and was humiliating to be forced to constantly reach out to an establishment for a refund.

I got the 7 day 'free' trial membership (first red flag was no mention of a deposit online or in the welcome email but told to pay $30 once I was in person) that was June 19th. I was told after the seven days I could receive a refund or put the deposit towards a membership. For personal reasons I decided the gym wasn't a good fit, and I was not able to receive a refund until July 23rd after my THIRD in person attempt to get a refund. Excuses ranged from all day meetings, to no staff available being trained to process refunds. It boggles my mind that a 24 hour gym has not only such limited staff hours at this location, but also apparently only has one competent person trained in scrolling and clicking a button on an iPad. If I had outright gotten the membership, in the time it took to get a refund I would've paid a month of worth of fees!

Source: Google

★ 5

Has lots of clean, new equipment. The floor is tidy. The employees are friendly.

Source: Google

★ 1

Update 6/7/2025... Charged me again after I received a confirmation of the receipt of my cancellation on the 13th of May, the response here from the manager and a text message on the 21st avknowleduing my cancellation THEY CHARGED ME 40 DOLLARS AGAIN ON THE 22 OF may.

This is complete theft, and I've reported it to the bank.

Like anyone wants to spend all their free time dealing with criminals.

They start charging you more without even communicating to you. I was transferred to this gym from my original one in North Carolina because when out of town, I would use it sometimes. They charged me the standard amount of 34.95, and then last month, I upped it to $40.00 with no consent.

I also tried to cancel and thet make you send in a certified letter which cost me 9 dollars and an hour at the post office because I don't live there and can't show up in person to cancel.

They intentionally make it hard and give you the wrong address to send the certified letter to trying to prolong the cancelation.

The post office had to help me track diwn their correct address, which took forever. I then saw un the tracking thwt they received my certified letter days ago, but I've been given no communication to let me know they've processed my cancelation.

I've had to dispute their last charge, which was the incorrect amount, and now I have to change my card due to this theft.

They don't answer their phones but will give you sparce texts with confusing vague answers.

I was a member of AF for four years and am leaving due to this criminal sketchy practice as of recent.

Source: Google

★ 5

I look forward to my workouts at Anytime Fitness in Chestnut Hill, PA. Greeted with super friendly staff even before my workout begins! I can usually get to all the equipment and weights I need. The facilities are kept clean and in great working order. I never feel overwhelmed by too much equipment or too many guests. Fantastic neighborhood gym that I can easily walk to and I have recommended this place to several people.

Source: Google

★ 5

The best gym I have ever been to! High security with key fob entry and great staff. Gym is always clean. I’ve been to several other gyms and let me just say the experience here is so much better. Will be a member for a long time 😊

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Everyone is extremely king and welcoming. It is a more personal gym that gives you the opportunity to focus on your workout without constantly having people waiting on you to use equipment.

Source: Google

★ 5

the best staff and trainers!

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great service and excellent customer service and knowing how to talk and work with you

Source: Google

★ 1

Would be better if they actually had working AC. No reason the doors should be open when it’s 80+ degrees. Deters me from staying here very long

To your response, no one enjoys “fresh” air when it’s 90 degrees humid air and you’re already sweating while working out

Source: Google

★ 5

Source: Google

★ 5

Anytime fitness is amazing never crowded that's wroth 3/5 alone and then the equipment is up to date and it's just so convenient no excuses always open they don't have any calf machine not a fan of that but so far, I like it.

Source: Google

★ 3

Pros: nice place, plenty of room, friendly staff.

Cons: bathrooms and showers definitely could be cleaner (pictures over a week old, still not cleaned)

Source: Google

★ 5

This place is awesome. They have all the equipment you would ever need. The atmosphere is inviting and friendly. The staff is epic, and the trainers are amazingly accommodating. They work around the people suggesting personalized alternative exercises if the group ones don't fit a body type/age. The management is also stunning. Someone left their inhaler at the gym, and the staff called everyone who was there for that period to track the person down. 20 years carrying an inhaler, and nobody has ever done that for me before. This place is super warm and exciting and a great place to get introduced to exercise and driven people.

Source: Google

★ 5

Best gym I ever joined.
Always very clean, engaged and kind staff,
Health eval every 6 weeks included in membership, 24/7
access. If you like to work out whenever your schedule allows in a comprehensive gym setting thats affordable with 24/7 access, this is the spot!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

This Anytime Fitness location is excellent! Plenty of equipment, there are trainers from 10 am - 4 pm daily, they offer several classes and personal training as well.

The location is well maintained with very good equipment for strength building and cardio. They also have a selection of crossfit type equipment and an area specifically for these types of cross training workouts.

I love this gym 🏋🏻‍♂️

Source: Google

★ 5

Source: Google

★ 4

Anthony is one of the best and genuine people I’ve met. It’s an added benefit that he’s a coach here. The place is always clean and kept up. No complaints. Morgan the trainer is great too. Very personable.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Highly recommend! I recently started at AF Chestnut Hill and have had a great experience. The facility is clean and has everything. The staff are very welcoming, professional, and accommodating to all fitness levels. They continue to keep me motivated. Come join us!

Source: Google

★ 5

Nice equipment and never crowded.

Source: Google

★ 5

Just joined up and am more than pleased with my experience so far. I wasn't sure about this place at first just because it's relatively smaller than other gyms I've been too. After 2 days using the free trial I signed up. AF has everything you need for a full body workout and their bi-weekly rates very reasonable. Also the facility is very clean and all the equipment is in good condition. Would highly recommend.

Source: Google

★ 4

Source: Google

★ 5

Great team at this location. Currently doing the six week challenge. The challenge has been a positive push for me to improve habits and my workout routine. I really enjoy visiting the location.

Source: Google

★ 2

Good concept but way over priced 600.00 and up yearly with its bi-weekly payments! Just advertise one monthly fee and stop the scam pricing.

Source: Google

★ 5

Great Coaches!
Excellent Classes!
Feeling empowered by conquering my challenges!

Source: Google

★ 5

Great quality machines and workout equipment to suit all gym needs. Very welcoming and supportive staff - always available for questions or to give helpful tips. Would definitely recommend to anyone!

Source: Google

★ 5

Allyson, the manager at Anytime fitness is wonderful! She was so helpful when I couldn’t find my key fob because I was traveling. She was helpful to get me in and I had a wonderful work out. She is a five-star employee. Thank you Allyson for all you do for all of us.

Source: Google

★ 5

Trying to work out while travelling can be a bit of a hassle sometimes, Aliceson was amazing and runs a hell of a gym. Best AF in the Philly area hands down

Source: Google

★ 5

Source: Google

★ 5

Allison is the best. Very good customer service and appreciate her clients and staff.
Need more people like her that take pride in there job.

Source: Google

★ 5

Anytime Fitness has a sincere approach to helping me achieve my fitness goals. They help to motivate me and keep me focused on achieving my goals.

I feel a part of the community going to Anytime fitness, which is close to my house. It is a community gym. I am always greeted by name by various coaches and the manager.

There is a lot of different good equipment at Anytime Fitness, including…. a heavy bag!!! The place is clean. The equipment options are really good. The price is a great value.

Source: Google

★ 5

From day one they took good care of me while helping me learn how to exercise. They taught me how to make the most of every workout no matter how I feel. They also counseled me on how to eat & drink for sustained activity. The facility is usually spotless.

While working with one of their personal trainers, I lost nearly 30 pounds. They gave me a great start to building a better me, and will very likely do the same for you.

Source: Google

★ 5

Best members ever!!!

Source: Google

★ 5

Source: Google

★ 5

Love AF the staff is so nice and approachable. Love that they know your name and always acknowledge you with a Hello and a goodbye. Very chill location, with plenty of equipments. Come on over and let’s get some sweat in! ❤️

Source: Google

★ 5

If you're just someone who likes to go casually to the gym, and get a nice lift/workout in, then this is the place to go to

Source: Google

★ 1

Edited, several months later! Do NOT recommend this gym, due to its financial policies and financial handling. Would leave negative star rating if I could.

Slippery, shady, evasive management / ownership / company. Barely competent trainers. Dangerously ill-informed physical fitness folks leading classes.

I will end up paying its ridiculous “Six-week challenge” for $450 (because I like good credit and they sent it to collections, even though Aliceson repeatedly “said” she would cancel half, “talk to her manager” etc. ). I was injured partway through during their training session.

Barely competent / knowledgeable trainers (except one).

Avoid.

(Previous, mandatory review, now obviously regret):

Knowledgeable and encouraging manager (Aliceson) and trainers, with just enough push who helped me get over the hardest part of fitness training, getting started.

Source: Google

★ 5

My favorite place to work out because of the staff, fellow gym-goers and the variety of equipment available!

Source: Google

★ 5

Source: Google

★ 5

Anytime fitness has been fabulous. I attend many classes. Their training staff pushes you and I love the camaraderie they build among the class participants. If you are in the area and are looking for a way to stay healthy and fit’. This is your place!

Source: Google

★ 5

Clean environment. Anthony and Keith are EVERYTHING!!!

Source: Google

★ 3

Great atmosphere; hard and great workouts; a cosy and friendly setting...

Source: Google

★ 5

Today my son and I had the pleasure in taking our fitness indoors. I was greeted by a young lady at the front desk with a warm greeting and pleasant attitude. I haven’t been to this facility in over a year, but today due to the weather warranted my exercise to be indoors to get ready for my sons upsizing boxing match, not crowed, Covid friendly and easy to move around to work out! Definitely will recommend!

Source: Google

★ 4

awesome management!

Source: Google

★ 5

Clean and never too crowded!

Source: Google

★ 5

Love this place. Clean facility and never crowded. Best staff and classes!!!

Source: Google

★ 5

Good gym, friendly staff, plenty of equipment

Source: Google

★ 5

Great facility with everything you need!

Source: Google

★ 5

Great gym

Source: Google

★ 5

A great gym to join! The trainers are very friendly and knowledgeable. They definitely want what's best for you and your fitness goals.

Source: Google

★ 5

My wife and I have been member since this gym opened in 2020. We were pleased with the support that we got during our first visit and signed up.

We opted for the group training because both my wife and I are visually impaired, and we felt that we would benefit from the guidance that a personal trainer could provide.

They supported us through our journey, and were very helpful when we encountered health issues which required some changes in the training program.

A large gym area can be challenging when you are visually impaired. The equipment could have been difficult to master without guidance. The trainers were more than willing to help us master them, and incorporated many of them into our training routine.
I am not the most athletically inclined person on the planet, but they have given me the confidence to take on the exercise tools, and master them.

I would highly recommend them for my one who wants to make physical fitness a part of their routine.

Source: Google

★ 5

Joining Anytime Fitness was one of the best decisions I have made for my physical and mental health. The staff at Anytime Fitness - Anthony, Keith, and Bri - motivate me to be present in myself and strive to be my best me. I always feel more focused and rejuvenated after each workout. The members are great too. We are a fitness family. If you get the opportunity to check this gym out, don't hesitate. It will change you for the better.

Source: Google

★ 5

Clean and welcoming space with a great amount of equipment. Open 24/7 which is perfect for a busy schedule. Staff are all very nice as well! Would recommend this gym to anyone.

Source: Google

★ 5

Clubs consistently clean with plenty of equipment for the volume.

Source: Google

★ 5

Nice facility and good staff!

Source: Google

★ 5

I can't say enough good things about the Chestnut Hill anytime fitness, the staff is excellent and personable, I have been able with their help to achieve my fitness goal, the gym caters well to all fitness levels, it's a well-managed facility and well-maintained.

Source: Google

★ 5

I have been going to this gym for about a year now, and this place really feels like home. The gym is always clean, the staff is friendly and their classes are worth it!

Source: Google

★ 3

Great atmosphere work outs are great and challenging 👍 small quaint and welcoming

Source: Google

★ 4

Lots of space and clean and calm environment and a verity of equipment and aperatus!

Source: Google

★ 5

This is a great gym! Fit for any type of gym goer!

Source: Google

★ 5

Clean and nicely staffed. Would come back!

Source: Google

★ 5

Has everything I need and has a killer playlist!

Source: Google

★ 5

The staff at this gym have been amazing, really motivating and accommodating of my personal goals and needs. I signed up for the six week challenge, which jump started my workout routine after 10 years of not doing a lot. I learned a lot about diet and what types of workouts are best for me. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

AF CH is best fitness center in the area...the club maintains a "studio" feel to it--no matter how many people are in the gym. No waits for equipment. No cavernous facility. No closing time, either!
The team trainings are really fun and interesting--never the same--and I've used them for fucntional strength AND weight loss. The trainers keep things moving and motivated...not sure if Coach Anthony has ever had a bad day in his life! :)
There are also weekly, seasonal and holiday challenge events that you can use to mix things up.
My last gym was big...and dirty.
(Not to mention any names but a prominent West Coast city was on the sign...)
AF CH is always clean.

Source: Google

★ 5

Great gym, great trainers, clean and friendly staff

Source: Google

★ 5

Awesome Facility, Staff, Atmosphere, Equipment, and Members.... I ❤️ AF Chestnut Hill

Source: Google

★ 5

Clean gym and great staff!!! Team training rocks!

Source: Google

★ 5

Encouraging trainers and well kept machines

Source: Google

★ 5

I love the atmosphere here. The staff is very helpful and the 24/7 access is a great perk! Plus the challenges going on monthly is a great way for members to connect with each other!

Source: Google

★ 5

Outstanding Club and community! Great staff, always available and very helpful! Couldn't be happier as a member and employee!

Source: Google

★ 5

Friendly and knowledgeable staff who take the time to get to know you and your aspirations.

Source: Google

★ 5

Friendly staff, group fitness options, the apps provide workouts suggestions, they evaluate your process with check-ins.

Source: Google

★ 5

I was happy with how the owner helped me resolve a billing issue. Unfortunately, as a franchise, they are restricted to using a software system provided by the franchisor that doesn't always work great. However, they were happy to get everything squared away from me after I got in touch. Great gym and great people!

Source: Google

★ 4

Small gym however the employees are very nice and the facility is well maintained.

Source: Google

★ 5

Just joined the Challenge program. Today was first workout. Really enjoyed the tough workout provided by Anthony. Enjoyed meeting others in the group. Just what I was looking for accountability!

Source: Google

★ 5

I really enjoy the early morning workouts. The coaches are focused on me doing my best work & being my best self...

Source: Google

★ 2

The trainers are great and make the best of a small gym. The management is unfriendly and does not return phone calls

Source: Google

★ 5

The best gym and clean

Source: Google

★ 1

Small but decent equipment. Medical injury caused me to pause my membership. I called and multiple employees confirmed my account was frozen but they continue to charge me.

Source: Google

★ 5

This Anytime Fitness location has everything you need. As an ex-personal trainer, I’ve seen many gyms. Bumper Plates, Kettlebells, Cable machines, etc…. This place HAS IT. It’s clean. And there’s parking…and it’s always open.

Source: Google

★ 1

Update: The owner of the gym has apologized through email and I appreciate the gesture.

Clean and spacious gym with excellent trainers and questionable management. I initially wrote my review after the lack of communication that I had experienced with this gym. After transferring my membership to another branch, I tried contacting Anytime Fitness Chestnut Hill on three separate occasions as I had unexpectedly been charged again by them again. None of my emails were answered and when I called, I was quickly brushed off by the manager and told that I would be called back. I had to escalate the situation to Members Solution since I did not receive any calls or emails.

Members Solution was very prompt in assisting me and I received two emails from the owner regarding my initial review. I almost did not read the second one as the first one was extremely unpleasant but luckily, Members Solution had asked if I had received it and I was able to see that it was not similar to the first one. I appreciate it.

Source: Google

★ 5

Fantastic facility with friendly staff who are always encouraging the community to push themselves every day!

Source: Google

★ 5

My experience is thar I am ready to start the trainer are very good in there job I am very happy that I joined

Source: Google

★ 4

Great staff & fitness classes.

Source: Google

★ 5

I joined Anytime Fitness as part of the 6 week challenge and I was not disappointed! I'm only 2 weeks in and I've already gained 4 pounds out of my 11 pound goal. While most people tend to go back to the gym to lose weight I've been on the opposite spectrum of wanting to gain healthy weight. Aliceson was great in helping me develop a plan specific to my needs and goals. No matter what body type you have I highly recommend this place (granted you do have to put in the work!)

Source: Google

★ 3

Yes this gym is recommended is very clean and a nice environment. I joined to start the 6 week challenge and get a jump start on my weight loss journey. The goal is 18 pounds down or 4% body fat less. Making sure to log every calorie for this journey. The journey is great

Source: Google

★ 1

I highly advise people not to use this gym if they have any COVID-19 concerns I have caught Covid twice . I’ve been to anytime fitness maybe five times in the last six months because of Covid concerns. I recently spoke with the manager about my Covid concerns and having Covid twice and tried to cancel my policy. she talk to me like I was being blackmailed into keeping my membership, she said That they was going to charge all types of enormous cancellation fees. The cancellation fees is completely understood but what’s not understood is the disregard for my health and that in this time places like Gyms should be totally understanding to people not wanting to be in contracts do to safety issues. The Manager I spoke with showed total disregard to my Covid issues. Having COVID twice . Not to mention that no one wears mass in any time fitness they are 24 hour gym and most of the time staff is not there to monitor if people were in mass or not.

Source: Google

★ 5

I had a tough time finding this location. there is a gym close to this that is NOT associated with Anytime fitness. it really through me off.

Source: Google

★ 1

Source: Google

★ 5

I highly recommend anytime fitness chestnut Hill!!!! The atmosphere is very welcoming and all staff are super encouraging, helpful and knowledgeable. I also would recommend the 6 week challenge to anyone who is looking to get back in the gym and begin a consistent fitness routine. Aliceson, Brianna and Will are the best! I wouldn't have been able to do this without their assistance. i really appreciate them showing me the way on my new fitness journey. I'm hooked

Source: Google

★ 5

Source: Google

★ 5

Great team of people. Will update after my 6 week challenge!

Source: Google

★ 5

Is a great place to exercise and the trainers there are nice and will help you out if you have questions.

Source: Google

★ 4

Nice boutique gym a little pricey but adequate

Source: Google

★ 5

Source: Google

★ 4

Good money

Source: Google

★ 5

Source: Google

★ 4

Great local gym, with good atmosphere and very personable staff. Well kept equipment and always clean environment. Can be small depending on the amount of people in the gym, but great people to workout around.

Source: Google

★ 5

Great and clean.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great gym. Very clean and spacious with an amazing staff.

Source: Google

★ 5

Great gym and always clean! The staff are friendly and very quick to help me with all my fitness needs. I have made this location my Anytime Fitness home.

Source: Google

★ 5

I joined this gym when it reopened in the spring. I am so glad it was reopened. This is a great gym. It is clean and the staff is excellent. I mostly attend the workout classes, which are always challenging and fun. Will is great to work with and have at your side cheering you on! He is very knowledgeable about fitness and health. I've learned a lot.

Source: Google

★ 5

Gym is spotless and communication has been great! Any questions i ask through the app i get a response usually within a few minutes.

Source: Google

★ 5

Aliceson and Will do an amazing job at this gym! I joined only a few weeks after they reopened in February 2020, and from day one I experienced a clean, organized gym and friendly staff. When the gym was unfortunately required to shutdown due to COVID-19, I received frequent communication and proper, effective protocol was implemented to allow the gym to reopen. The staff is incredibly welcoming, as well. They know me by name and always greet me and happily strike up conversations. During times when so much is wrong with the world, having a friendly and dedicated gym staff really goes a long way. I appreciate all the hard work Aliceson and Will do around the gym and could not speak highly enough of them! If you live in Chestnut Hill or the surrounding area, I would absolutely recommend becoming a member here.

Source: Google

★ 5

Joined this gym recently and I am having a great experience! Since day 1, the staff has always been eager to welcome me and answer all of my questions. I appreciate the gym’s atmosphere as well!

Source: Google

★ 5

Had an issue and the owner personally called and helped me figure it out. Very accommodating! Clean gym that doesn’t seem to get too crowded from my experience

Source: Google

★ 5

All of the necessary equipment to get you in shape much like a big box gym, but without all of the unnecessary fluff, and while maintaining a private studio atmosphere. Having been a powerlifter, a cardio instructor, and a general fitness enthusiast, this place has everything I want - and, at a reasonable price.

Source: Google

★ 5

This gym is fantastic! The staff is friendly and helpful. They are very knowledgeable about health and fitness for everyone. The gym is clean and well maintained daily. I highly recommend this location!

Source: Google

★ 5

What an awesome atmosphere! We started at this gym about a month ago and from the minute we walked in the staff was extremely friendly and helpful! The equipment is great and everything is always clean! Super excited to continue to workout here!

Source: Google

★ 5

My fiancé and I have been members since the reopening and couldn’t be happier! The gym is incredibly clean, has all fresh new equipment. Staff is always around and very friendly and helpful. Genuinely care about other people health and fitness goals. Everything you could need in a gym from free weight to cardio equipment. Very happy with it. Have been and will continue to send in people to check It out.

Source: Google