★ 1

Absolutely shocked and appalled by the behavior of the owner, Elizabeth, at this studio. I was charged a recurring fee after discussing freezing my membership. When I reached out to fix it, the owner YELLED at me and HUNG UP the phone...yes, actually up. She was clearly frustrated and angry that I disputed the recurring charge. She repeatedly asked for my credit card information, and when I declined, she raised her voice and ended the call. That behavior is unacceptable and borders on harassment. It's disappointing that you feel entitled to charge a customer for a service that's been on freeze and then respond with hostility when asked for an explanation. I hope you take this as an opportunity to practice some basic professionalism and decency.

Google removed my previous review as I included screenshots of our email chain which is apparently policy violation. It was my attempt to provide evidence about how concerning your behavior was. But again, this is my first time reviewing any service on public platform and it’s sad that it has to be a negative one.

Source: Google

★ 5

This studio sets the standard. The space is spotless, the energy is warm, and the instructors are true professionals who know exactly how to tailor each session. From the moment you walk in, you’re treated like family—supported, encouraged, and pushed just enough to grow. Every visit feels like an investment in both mind and body. Easily the best Pilates experience I’ve had. Highly recommend.

Source: Google

★ 5

I’ve been going to this Club Pilates location since it opened. It’s very welcoming with good instructors and staff. Instructors give detailed instructions and information, as well as individualized attention while attending to a class of up to 12.
I had what I consider to be an amazing experience that deserves sharing last week. I wasn’t feeling well and needed to leave the class rather abruptly. Kim, the instructor, and Suzanne, the front desk staff kept checking to ascertain that I was ok before “allowing” me to leave- giving me a snack and making sure that I was fully hydrated and ok to drive. I felt well looked after and very safe. The part that turned the experience into an even more exceptional one was that they texted to make sure I was ok, and had gotten home safely, even asking if there was anything they could do to help. It made me feel very cared about, and substantiated my belief that this is a well run and special studio- a true community, if you will. I am so delighted to have found Club Pilates Upper Dublin.
I can’t recommend them highly enough

Source: Google

★ 5

I have been a member since their opening and cannot sing their praises highly enough! A calm, safe, clean, comfortable, and welcoming environment with very friendly and knowledgeable staff. The Front Desk team are extremely attentive, kind, and always happy to help. The instructors are extremely professional, skilled, and truly care about your experience. I take classes with Kelley, Jen, Laura, Kim, Carole and sincerely love learning from them. I fell in love with pilates and this studio, so much so that I upgraded from a 8 classes per month membership to unlimited! Pilates truly changed my life for the better and I could not reap the amazing benefits without this lovely studio!

Source: Google

★ 5

I absolutely LOVE it here!!! Everyone is so welcoming and genuinely supportive of your goals. From the moment you walk in, the front desk staff is so friendly (with a smile on their faces) and always here to help with whatever you may need from scheduling a class to buying a pair of socks. They have a great selection of clothes to choose from, not so much on the men’s side (YET), wishing there was some more. All the instructors are amazing too, they really care about you, they get to know who you are, and help guide you to improve your technique and form. From the owner (Liz) to the front desk team and to all the instructors, the atmosphere is positive, I always leave with a smile on my face, and feel stronger.

Source: Google

★ 5

Club Pilates Upper Dublin is the best studio! Each instructor is knowledgeable, encouraging, and makes every class enjoyable. Each workout I leave feeling stronger and more energized. Highly recommend!

Source: Google

★ 5

I’ve been taking classes with Kelley, Carole, Jennifer, and Kim, and these incredible ladies make me look forward to each class! All the instructors I’ve worked with are always attentive to form, explaining what we’re targeting and why. They’re super knowledgeable in their fields and know how to challenge us while simultaneously making the class fun.

Source: Google

★ 5

Today I took my first Pilates class, and even though it was an introductory session, I found it excellent! The stretches felt amazing, and the instructor made it easy to follow along. I’m really looking forward to trying out more of the classes they offer in Upper Dublin.

Source: Google

★ 5

Love it here! Front desk staff is always kind and welcoming. I'm obsessed with Kim C's classes! She is a great instructor - can't say enough about how fun, helpful, and empowering she is! Also love Dale and Ash's classes when i can get in! Billing cycle and waitlist was confusing to navigate at first but I end up getting into all the classes I want in the end !

Source: Google

★ 5

Absolutely love club pilates. Ash is absolutely amazing. I have not been to other instructors except Dale and that was a very bad experience. Ash is awesome

Source: Google

★ 1

Walked in to get some info. Made eye contact with someone in the back, she just ignored me. After a few minutes someone came to the front, super rude. Just stared at me like I didn’t belong. When I told her I was just looking for some info on classes she just pointed to some woman coming in the door.

So much for my first Pilates class at this location.

Source: Google

★ 5

Kate is great!

Source: Google

★ 5

Absolutely love the studio, Kate and Kim are the best :)

Source: Google