★ 5

Renee was super helpful and welcoming. It was my first time at this location, and she set a great tone for my visit. Thanks, Renee!

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★ 5

Shavonne does a terrific job cleaning the women’s locker room. She is quite willing to engage her work, takes pride in it, does it well, and is ever so friendly to meet, on top of it all! She’s concerned about cleanliness and hygiene, readily receives input on maintenance issues (such as a broken toilet stall door—about which she already knew and had alerted management), and keeps the locker room sparkling.

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★ 5

Nice staff clean courts pool and bathroom but the water pressure is horrible. Please fix it

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★ 5

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★ 3

Im reviewing as someone who been tocprobably 70 percent pf gyms within a 50 mile range. As also a trucker who been to over 20p gyms on the east coast. I am only not giving a 5 because it has no basketball court and no sauna. I took a point off for each one. Besides that. This is the cleanest gym I have ever been to. Too clean if thats a thing. I had to tell the cleaner to come back when I was using the stall haha. Super friendly employees and it seem like its a older client base so a lot of the machines are free. I been 2x and both times it was not crowded. I wish they could train the ppl at cottman. I love cottman la fitness but its filthy

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★ 5

Exercising is beneficial for brain health🧠💜

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★ 4

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★ 5

Always good service. And the place has been much cleaner lately. Props to the staff!

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★ 3

While the gym at this location is really nice and some of the staff is wonderful I would not sign up for a trainer at this location. My mother is a member and unfortunately was scammed by a trainer by the name of Mike Jones who agreed to sign her up for 3 months for the 6 month prices and told her after the 3 months she could come in and cancel. However when she came in to cancel he proceeded to pretend to cancel out her membership telling her she would get a confirmation email. Needless to say that is not how things turned out now she is being told that she must continue to pay for the remaining three months or pay $180 to cancel the training. He could have just been honest and let her walk away when she said she didn't want to do the full 6 months and was ready to walk away. So long story short this location is great for a regular work out but I would not recommend getting a trainer here unless you want to be lied to.

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★ 5

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★ 4

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★ 3

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★ 5

Love the people at this location!!!. Specifically Mike Jones and his personal trainers. Mike has been my trainer since April 2025 and the results have been great- both physically and mentally. He’s a great accountability and even in his rare absence the other trainers are great too. He is optimistic and resilient and delivers a personally challenging workout every time. I’m a corporate Director and Type A personality type so I expect high quality and need flexibility with my demanding evolving schedule - & he has not disappointed me yet! From sharing education and encouraging words during session, to filtering through my own B.S and self limiting mindset, to even removing barriers that historically would have prevented me from prioritizing my fitness journey- like those evolving time constraints with work, life etc! The workout is always effective and just as dynamic as life’s curve balls so I would recommend him and his trainers to everyone!! I rarely do Google reviews but I had to show gratitude for Mike and the team….

I also love Nikoya Zumba classes! She has great music incorporating wide variety of hits and my personal fav hip hop and r&b selection- so it easy to forget your working out (kind of). She also pushes you and will end every session with breathing exercise and self love talk. Great Zumba teacher! (Honorable mention to my other fav teachers that are mainly instructors at other locations Vaughanda H. And Moira B!!- LOVEEEEEEE THEM for YEARRRRRS!!)

The cleaning staff is great at this location. It’s one of those things you under appreciate until you have been to facilities (like Bala) that had terrible maintain bathrooms all the time.

I’m giving 5 stars for the staff but I do wish is that corporate invested in this facility’s amenities more. Bring back the kid zone as that’s was why I originally joined this gym. Also put a sauna in the locker room and some massaging chairs or hydro beds or smoothie bar instead of a lounge tv area. The layout of the facility is not maximized for the amenities that even other “bargain” gyms have. My husband would also appreciate a basketball court too but understand that may impossible with space limitation to add one; but the kid zone is already there and just dead unused space and the lockers rooms are huge so for no sauna to be there is just ridiculous, poor use of sq footage etc. huge amenities misses that people ask and complain about often….

If it wasn’t for Mikes training, the staff and ease of Cheltenham’s location, I would just travel out the way to Abington/jenkintown who has the amenities you’d expect from an LA fitness- PLEASE just invest in those small amenities that make a huge difference!

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★ 5

Miss Tamika is topself
She was the ultimate professional. She helped me and my brother through the joining process.
I have trained at many gyms on the East coast and LA fitness Cheltenham is simply the best. If you are looking for a new gym consider this gym. Ask for Miss Tamika you wont be disappointed

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★ 5

Tamika provided excellent customer service during my membership sign up. At the same time she greeted members to make them feel welcome. I am definitely in the right place for my fitness needs!!!!

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★ 4

Nice clean gym just with this location had a sauna

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★ 5

The facility was clean, and the staff were friendly and very helpful. I also must say Zumba and Total Body Works were Terrific. I was visiting from out of town, and the staff answered all my questions. When visiting again, I will definitely go back to this gym. Thank you

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★ 4

Been going here for a few weeks. Good so far, can’t review the sign up process because I signed up online, prefer to skip the stressful sales process.
I go between 12-3pm and it’s fairly empty, no wait time for machines. It’s kept clean, the people that go are respectful.
Just wish it had a basketball court or a sauna. Overall good experience so far

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★ 5

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★ 5

Chrissy 💪🏾

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★ 5

Tabitha and Kristy Tamika are truly the best the rest of the staff is wonderful also the gym is clean and everyone is professional

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★ 4

Great workout

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★ 5

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★ 5

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★ 5

Just stopping by to say that Shavonne has been a blessing to the womens locker room and it is apparent when she is working b/c everything is so clean! Glad to see a you g person who cares about the work she does. Thank you Shavonne!!!

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★ 5

Shavonne’s diligence has made a significant difference in the cleanliness of the women’s locker room! We are thankful to have her!

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★ 5

The staff are always friendly! I’ve noticed a dramatic improvement in cleanliness in the Women’s locker room since Chavonne! Thank you Chavonne!

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★ 3

The Cheltenham club leaves a lot to be desired in supplies and cleanliness.

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★ 5

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★ 3

I have been working out at the LA Fitness Cheltenham location for the last 2 years. In the beginning the management was satisfactory as it relates to cleanliness, and maintaining its inventory of sanitizing wipes. As of late, management of the gym has been on the decline. Sanitizing wipe stations are empty most of the time or every other week. Safety does not seem to be much of a concern either. Gym goers leave duffle bags, water containers and other objects on the floor near the stationary equipment making it a trip hazard and definitely a liability. I highly recommend visible signage of gym policy. In addition, the staff need to do a better job walking around to identify hazards as well as ensure satizing stations are filled.

Next, the bathrooms are filthy, specifically after the weekend. The floors are sticky and the paper towel wall units are empty. Perhaps there needs to be a bathroom cleaning checklist for efficiency.

Lastly, the water dispensary hasn't been cleaned in some time. There is black mold buildup around its lining. This too poses a health concern.

Corrective actions are needed at this location to maintain the number of paying customers.

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★ 4

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★ 5

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★ 5

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★ 1

This is one of the newest gyms in the area and I wouldn’t go if I didn’t live close to it. Honestly I have felt uncomfortable several times at this location.

They have raised concerns about my information privacy and safety during my visit at this gym, I’m in and out.

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★ 1

They are extremely pushy and they are willing to lie in order to sale memberships and other services such as personal training. I was online just trying to see what they offered. I put some information in for the day pass but I became uninterested so I didn’t complete the form. Someone called me two days later asking me when I was coming in instead of hanging up on them which i should have done I said Wednesday. I did decide to show up on Wednesday becuz I just wanted a tour and I wanted to know what they had to offer. The manager immediately tried to sign me up for a membership without giving me a tour or any information about why their gym was preferred over others. Then she lied to me and told me my price could be reduced to ten dollars if I decided not to bring a guest. She also didn’t even explain the guest pass becuz I was expecting to try out the gym for free and then have an option to get a membership if I decided too. Please make sure yall don’t let anyone convince yall to buy anything yall really don’t want at the moment. She claimed their was a membership where you don’t put any money down but then said u have to pay first and last months blah blah blah I basically ended up giving them $99 and I literally had that membership for a week and then they make it hard to cancel, and the day I cancelled they tried to charge me 56 dollars for the yearly fee, make sure you sign up with a card you barely use becuz they are out to take whatever they can. You might as well go to planet fitness their locations are open longer and they don’t have additional and hidden fees.

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★ 4

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★ 1

There's no hot shower water I ve been telling so many times but still just warm or lukewarm water come out very disappointed, they do me down. And also not right on time paper towels and toilet tissue set up .
Today feb 21 , 2025 Friday.
It still shower water is not hot and when first turn on water faucet little hot coming and 1 to 3 minutes later coming down lukewarm or cold water and no return to hot water.
Besides , how come locker place heating on high and germ air in there.
Please set up the shower water hot !!
Shower water temperature so cold it sucks !!
If you want to increase members, first you set up the shower water hot temperature and still going on. no high heat on locker place .
Better service Better increase members. Keep in your mind.
One of my friends asked me which fitness club is best, I'm not recommending LA Fitness until fix the low temperature shower water to hot water !!

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★ 4

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★ 5

Been coming here for the past few weeks and the visits have been great so far. Functioning machines and they have wipes readily available and the one off time they didn't the lady working the desk came pretty quick and started refilling them all. Regulars are great and not overbearing and all in your business either which is great. Will definitely continue to come to this location.

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★ 5

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★ 1

The good: Functioning and newish equipment. Staff are friendly and welcoming. Overall pretty well equipped.
The bad: The men’s restroom stalls are hit or miss. Absolutely unorganized dumbbells. They’re completely out of order and some pairs aren’t even together. People leave squat racks and bench presses with 225 all the time and as I’m typing this, just watched a couple leave a 315 squat rack.
Unfortunately what makes this gym 1 star is the utter lack of gym etiquette from many of the patrons.

The staff needs to make an effort in holding patrons accountable.

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★ 1

I've been trying to cancel my membership for a long time, because I moved and I don't have a LA membership near my house anymore. I've tried several ways and I couldn't, so when I got to Pennsylvania I took the opportunity to stop and try to cancel, but the first person who helped me said that he couldn't cancel and spoke to the manager who was next, but she simply didn't want to, she asked another person who tried but couldn't, and then told me to wait for approximately 45 minutes until the manager came back. It's extremely disrespectful and unwilling!

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★ 5

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★ 5

Really nice clean facility. Hated that their schedule was so crazy during the last week, but otherwise no complaints.

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★ 2

Pros: friendly regular members, a handful friendly, inviting staff
Cons: dirty bathrooms, consistenly no wipes for equipment for months at a time, perpetually broken treadmills and strength equipment, unfriendly staff. Sketchy persons in the parking lot.
It wasn't always this way. This gym has been declining slowly over the past few years.

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★ 2

Today was literally my first time here to see if I'd want to make the switch from the gym I am currently at and the front desk associate, Demesha I believe her name is, was anything but welcoming. Nasty attitude! Who wants to be greeted by a mean spirited person their first time at an establishment? Even while asking a different employee her name, they further elaborated on how she's "a problem" and gets complaints.. which furthermore made me wonder why is she at the front desk? But I digress... the zumba class my mate and I took certainly made up for that unpleasant hospitality. I'd return fasure, I'm just hoping they place someone more courteous at the front door to welcome customers.

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★ 5

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★ 4

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★ 5

Clean and quiet.

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★ 5

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★ 5

Tamika was amazing!! Great energ, very patient and informative. Great experience!!

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★ 5

Yessss very great service.

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★ 5

I am excited that I signed up at LA FITNESS today. The associate was very professional and she gave me the full run down of all the awesome things going on here. If you want to experience great service, ask for Tamika!!!!!

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★ 4

**update**
This location is still pretty clean and organized despite that Nneka isn't here anymore. LA Fitness switched over from paper towels throughout the facility to wet wipe station, which is convenient to most but not for someone who is concerned about the toxic ingredients in them.

Depending on the time of day, it seems like there's no staff on shift. I can't tell who the staff is or where they went. Otherwise, it's still my preferred gym.

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★ 2

Customer service is good at this location however that about it. the equipment is damaged and the members hog up multiple machines at a time and they don't put anything back where it belongs. Unorganized and kind of dirty.

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★ 5

Loved it

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★ 3

The staff there are great but the machines kinda suck. ngl we need more and better machines ASAP!

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★ 5

Tamika has great customer service skills.

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★ 5

tamika helped me start my membership process which was quick and easy! she reassured me that LA is not like edge or other gyms as far as LA being no contract and month to month. we also had great conversation while i was starting up my membership. i really appreciate her help!

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★ 5

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★ 5

Tamika was the best!! She was so kind and friendly and made my gym experience even better. Highly recommend visiting this location just to have her set your membership up!

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★ 5

Customer service was above and beyond. Tamika was incredibly professional and accommodating

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★ 5

Tamika is very professional and friendly. She is a person who focuses on meeting goals and getting the customers.

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★ 5

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★ 5

Tamika creates a family atmosphere. K

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★ 5

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★ 3

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★ 5

Good instructors.

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★ 2

Well, they finally had the fitness room floor professionally cleaned after 5yrs. and it was so nice to no only have a floor vacated by mounds of dirt and dust bunnies but the fresh smell of CLEANLINESS was the cherry atop. Still no yoga mats though😕

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★ 5

My go to gym for weekly swims and strength sessions. They have every thing I need.

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★ 5

I come to Cheltenham’s LA Fitness just see the staff! They are very kind and pleasant. They make my day everytime

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★ 5

Tamika was very helpful with getting me set up at LA fitness 🙂

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★ 5

Seem like a great opportunity to get fit

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★ 1

Signed up for a guest pass via the website but was denied access to the gym because I didn’t want to purchase a membership or put a card on file. As someone that worked at LA Fitness years ago, I know for a fact that’s not their policy. I’ve also used a guest pass a 7-8 months ago (so no I wasn’t ineligible) closer to my home and didn’t run into this issue.

Front desk tried to liken it to signing up for a streaming service trial (like I can’t cancel the trial before it’s over) lol. Was also presented the option of paying for the day. I ended up leaving and going to another gym.

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★ 5

Great staff, welcoming atmosphere, lots of amenities.. Tamika is an amazing host she’s helpful,competent and demonstrates a very high level of customer service.

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★ 3

First, let me say I enjoy this gym. There are lots of good things about coming here.The folks at the front desk are pleasant and welcoming, however, over time, I've noticed that this location is chronically not that well maintained. It seems to take a long time to get equipment fixed and it always seems like something is missing such as paper towel dispensers are not monitored to check that they are filled and sanitation wipes are not filled at every station. For that, you don't have to have a fitness equipment repair person. I realize it is difficult to keep things filled and going at all times, but that seems to be the job of the maintenance folks. For example, I was in for a workout yesterday and I noticed that one of the paper towel dispensers in the women's locker room was empty. This is not the first time I've noticed this kind of thing and I didn't even say anything about that to the front office desk yesterday, but when I came back today, I noticed that the same dispenser was still empty. This time I mentioned the empty dispenser to the front office desk near the start of my workout today (as I was in for a workout for 2 days in a row) indicating that the same paper towel dispenser in the women's locker room was still empty just like yesterday. For me, that meant I had to walk down to the end of the line of sinks and get paper towels yesterday and today. Not such a big deal, I know there are more significant issues in the world than that.
Even today, however, at the end of my workout which was a little more than an hour, I noticed that the same paper towel dispenser in the women's locker room was still empty. I realize that no one is going to jump straight up and immediately fill a paper towel dispenser just because one member voiced a concern.
Covid is coming back. I just think there has to be more close monitoring when it comes to having sanitation wipes and the paper towel dispensers filled. I couldn't believe that 2 days in a row that the same paper towel dispenser had not been filled. Today, I mentioned to the front office folks that three of the four sanitation wipes stations that I visited were empty. That's both inconvenient and unnecessary.
I know there is more than one rowing machine but there is frequently something going wrong with at least one of the rowing machines, too. Even the rowing machine near the mirrors, the little monitor on that rowing machine flips around and just needs to be tightened. A five minute fix as far as I know. I had to steady it in a perfect position to keep it from flipping around during my workout.
Maybe the machines are not quality assurance checked proactively. I understand. That's a lot of work but
I think that the gym relies too much on members to tell them what's missing, what's broken. As I said, there are some good things about this gym and I enjoy it, but I just think it needs a little more aggressive TLC and
attention. This is not the only LA Fitness I have visited and no place is perfect, but I think this particular gym just needs to be neatened up just a little bit more.

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★ 5

I was able to take the free personal training assessment with Javier and I would recommend him as a trainer. He listened to what my goals are and showed me ways I can maximize my time in the gym without sacrificing gains. For the first assessment I was challenged and that's what I prefer for each gym session. I just got laid off so I don't have the funds at the moment to take him on as a personal trainer but I believe Javier and his manager are willing to work with your budget.

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★ 5

Today was my first time ever doing pilates. Tammy the instructor was awesome! She had to sub for the scheduled Zumba class. It would be nice if they offered pilates class

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★ 5

In love with this LA Fitness!!! Tamika was very helpful with assisting me with starting my membership! I highly recommend

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★ 5

Hello I have to share my experience with signing up for LA fitness it was amazing..
TAMIKA, KHRISSY ARE THE BOMB LADIES KEEP UP THE GOOD WORK.

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★ 1

Location is really the only plus. They never have any spray bottles no matter what time. And alot of equipment breaks and usually stays broken for atleast 1-2 months (even the vending machine). Almost never any soap in the mens bathroom. Also the hand sanitizer stations are literally always empty. Really wish they would put the cleaning stations back, because they pretty much never refill any of the wipe dispensers.
Update 7/5/24
Place gets worse everytime, now apparently they’re missing half of the 45lb plates

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★ 2

Listen, this location does not prioritize health and cleanliness. I had a membership hear since before covid. On my most recent visit there were no cleaning wipes and the floors were dirty (staph infection, waiting to happen). I asked the lady at the front desk. Does she have any spray that I can use with paper towels to clean the machine. While she was eating at the front desk she told me, “No, you have to wait until 2 PM until the maintenance man gets here.” Why would I wait 3 hours when Im working out now? I’ll drive to Glenside or cancel this membership. The $10 monthly fee at Planet Fitness doesn’t sound to bad.

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★ 5

Alana provided excellent customer service with assisting me with a billing situation. She was professional and courteous. I can tell she was working at the desk because she kindly excused herself during our call to ensure the incoming clients were greeted with a warm and friendly hello. Good customer service is rare these days so wanted her to be recognized for a job well done! Her manager Tamika was receptive, professional and kind as well when I spoke with her regarding Alana. Big thanks to both Alana and Tamika. Stay positive! Again, thank you!

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★ 5

Love it here I go daily

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★ 3

They still have not found enough instructors to fulfill the schedule needed during the day .. terrible Although I have noticed improvements made surrounding cleanliness they still haven't improved enough.😕

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★ 5

A great place for a quick or long workout.

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★ 3

Good Evening Google Family. I visited because I found MIss Deidra Sowell on Facebook and I follow her. I have been trying to get here since Saturday, April 5th. I finally made it today. I must say the Front desk people are very persuasive. I know that they have a job to do, with asking folk to sign up for the membership at the gym. I am not interested in becoming a member. I was here to take a Zumba class and that was it. I am a member of the Edge Fitness Club and I am very happy there. There was an option to purchase a Day Pass and I took it. It was $20. The young lady told me that if I keep paying $20 every week and it is much cheaper to purchase a membership. I told her no and I was staying with the Edge. Then she said I could have two memberships and I said no, one membership is enough with the Edge. I then left with my receipt and I went to the locker room to change into my fitness clothes. The gym is big and they have a pool, so that was one thing that the Edge does not have. I finished changing and I went to the first class which was 9:45 am and I was late. That class consisted of using weights. Then the Zumba class was at 11 am. Both classes lasted an hour. I enjoyed myself immensely, at the Zumba class and I plan on going back next week. Deidra is an awesome and amazing instructor. Her steps were right on and easy to follow. I love dancing and I could dance all day. I hope to become a Zumba instructor one day. Good night Google Family!!!

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★ 5

I think this particular La fitness is an outstanding
Place to work out . I am extremely pleased.

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★ 5

Excellent customer service

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★ 5

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★ 5

Love the atmosphere, friendly and inviting, equipment in great condition

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★ 2

Dirty floors. Needs more maintenance.

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★ 4

Pleasantly suprized how clean and odor free the gym was !!
Some assistants and coaching should be given without extra fees.
It would draw more patronage to the gym !!

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★ 3

As far as La fitness/Esporta locations go, it was a bit better than average. That said, this lack of paper towels with the broken dispenser and two huge toilet paper roles has been in the same place for days.

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★ 1

JUST STICK TO PLANET FITNESS!!! They have wayyyy more facilities and offer the same equipment if not more! (Besides the pool )I tried canceling my membership the lady said come in and do it .. been a little busy so I hadn’t got a chance.. so this month when they got me for 100$ I call and the man says I had to do it online and MAIL IT TO CORPORATE ..which WASNT TRUE!! Once he sent the link it only took 2 min to do online?!???!? Sooo basically I did the right thing with going BACK and I PLANET FITNESS!! Cheaper and less stressful !

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★ 5

Good place to get in shape convenient location

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★ 1

I was interested in signing up for this gym at the beginning of the new year, but wanted to just use a guest free pass to test the gym out. I was asked to sit with Tamika, who was extremely pushy, with trying to get me to pay before I even got the chance to try the gym. The gym is very small and not that different from other gyms as far as the equipment. I also do not like how I tried to check in one day and Tamika stopped me from doing so because they had guests at the front desk, which made no sense. The check in process should be a quick scan transaction and I shouldn’t have to encounter an attitude for simply trying to enter the gym from the manager. My mom wanted to visit and sign up for the gym, but also wanted a tour and had questions, but wanted to give it some time to reflect before signing up, but of course Tamika was being pushy and impatient. I understand the workers get commission for having people sign up, but people should be able to use a guest pass without being pressured to sign up right away. I am glad i cancelled my membership. There’s better gyms around the area that have more pleasant workers, environment and have a lot more equipment/amentities to offer

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★ 2

The lockers are absolutely disgusting, never getting cleaned. Every time I come I have to clean a new one.

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★ 5

The staff is very professional and helpful!

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★ 5

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★ 5

Great staff great atmosphere friendly ppl I love Chrissy’s customer service it’s amazing and the janitorial staff keeps it very cleanly

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★ 5

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★ 5

The 💣

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★ 5

Great aqua fit class!!!

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★ 5

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★ 5

Kristy is the BEST!!!!!!!!

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★ 3

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★ 5

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★ 5

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★ 4

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★ 5

Service here was great, Chrissy especially was very helpful.

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★ 5

Fun place to work out, friendly environment.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Joined today great staff generally but our rep Corey was great, smart, knowledgeable, courteous & he explained everything really well. If you decide to join LA Fitness ask for Corey you won't be sorry.

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★ 5

Great location it's always clean and the staff is friendly.

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★ 3

I've been coming here almost a year now and im usually there once a week. it's large and has amenities. some of the machines are missing pieces and it doesn't appear they're in any rush to keep them maintained. the place is obviously never cleaned. the part of the ellipticals where you place your feet is filled with crud and debris and it only grows more and more. you will see the same trash sitting in broken cup holders for months. what's upsetting is they recently removed the soap and paper towel dispensers so now I can't even clean the equipment when I'm done using it. still leaving 3 stars because it's a good value for the price as my health insurance pays for my membership in full

the staff is decent, u can see them hanging out and having a good time and I don't blame them for doing that instead of cleaning cuz they're probably paid scraps and I would be doing the same in their position. but last time I was there they were all in the front and blocking the walkway into the gym and not paying attention to ppl like me trying to get thru. even tho they apologized it was kinda annoying. if you're all standing blocking the only way in and out at least pay attention in case someone needs to make their way thru

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★ 3

I attend the gym early evenings during the week and in the mornings on the weekend. The staff are super friendly and helpful, but La fitness takes out too much money every month plus the annual fee to have sound system issues for Zumba classes ( the speakers need to be wireless to stop remove the outdated equipment, the mates for yoga snd other floor activities are torn up or there are store brought ones mixed in ( not uniformed). The overall gym needs to be cleaned deeply

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★ 5

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★ 1

I was told by a Staff that if my payment is late not even 5 days i cant enter the gym. My monthly dues was up to date, however the yearly 49 was 4 days late. Coperate office informed me thats not LA fitness policy i should be allowed to use the gym, and they will be reaching out to their manager and get back to me.
When i join i pay first and last month dues, If i close your account i have a month to use the gym.
This is the 3rd time i had to call coperate about this same staff, my dues was 2 days late and she told me i had to update my card, i told the card on file is active.
Coperate applogy is not accepted.
A few days ago their was nothing to sanitize eqipment, which is a health hazard. Gym is somtime dirty.
Dont pay for their programs, As a Elite Fitness coach, body building Coach NASM and ISSA personal trainer, wellness bodybuilder, and a Nurse i have seen many instances where new clients are put at risk for injury by performing a exercise or movement with the incorect form, or eqipment thats not suitable for them, or too heavy weights, I had to correct 2 of their trainers 2 times, who have probles with correction, hello i cant stand and watch you cause harm to sombody, esspicially a older person.
By the way all their trainers need to be trained themselves. And in PA its illegal to give nutrition advice or counciling without a Nutrition degree. So please get their credentials and sucess, of how many clients that they have help reach their finess goals before you put out your hard earn money.
If your pulse, bp and oxigen is not check before during and after your workout thats 1 red flag.
I can go on but i will leave it right here

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★ 5

Great place to workout and relax in pool

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★ 4

Early Morning gym rat, 4-5 times a week. Busy at the time I go. Relatively clean all around. Half of treadmills need to be fixed. Slowish turn around on fixing other equipment. It has enough for me( mainly use free weights). Mrs Cathy
At the front is very welcoming.

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★ 5

Good gym

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★ 5

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★ 5

Nice gym

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★ 4

It was clean, the locker room was nice, with good sized lockers. The pool looked good and on a Sunday afternoon it was not all that busy.

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★ 1

Es un lugar muy acogedor realmente me gusta me siento muy cómodo debido a que cada quien se dedica a lo suyo nadie molesta a nadie él único problema bueno para mi es la bendita impresora nunca funciona como yo pago en efectivo me tienen que dar un comprobante de pago y si ésa impresora no sirve es un dolor de cabeza no sé realmente aque sé debe sí es la máquina ó el personal de atención al cliente no asen su trabajo como sé debe deberían atender ese detalle dé lo demás no existe ningún problema soy feliz en este sitio

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★ 5

La la fitness is la la great

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★ 3

The gym itself is good... decent equipment, relatively new. Staff is friendly. Most times I come to work out, I enjoy it. But on some weekday evenings too many members play their own boom boxes without headphones, forcing everyone else to listen to their workout mix. I am usually trying to listen to a book through my power beats instead of adding another layer of cacophony on top of the gym's music and theirs, but sometimes I can't even hear that. So if I didn't already have a lifetime LA membership, and if it wasn't closest to home, I wouldn't choose this location.

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★ 5

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★ 1

Everything is broke or very old. It's ridiculous 😒

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★ 4

Delayed response to address my request and I had to call several times before being able to speak with a manager. Somewhat stressful experience after being told I had to come in to speak to the manager and the manager wasn't here on my arrival. Finally the issue was resolved over the phone.

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★ 4

In need of deep clean

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★ 4

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★ 3

The gym is just 'ok'. The checkin staff are fantastic & always pleasant. However, I'd like to see a faster fix for out of order treadmills which is just ridiculous at this point. Just get new treadmills already.

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★ 4

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★ 2

I went for a trial like they offer they made me sign up for the membership in order to use the trial but said I can call to cancel before the membership begins i didn't end up liking the gym so I called to cancel but I still got charged

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★ 5

Great experience

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★ 1

The wors customer service

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★ 5

Awesome use of space. This location has a great vibe. Plenty of equipment, clean facility and plenty of parking far better than the Cottman location, which tends to be overrated and super crowded. At the time of my last visit there was an awesome cycle class going on...it was Lit. Lastly the pool looked inviting and the restrooms were clean.

Source: Google

★ 5

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★ 1

Overall I enjoy working out here due to convenient location, friendly staff, and good equipment selection. However there are a few significant areas that need improvement: 1) at all times about half of the cardio equipment is broken and at least half of that number are not even marked for repair. It would only take 10 minutes daily to quickly check and tag broken equipment. 2) despite being friendly, the cleaners NEVER use wet floor signs which is extremely dangerous! 3) Gym users are often not careful with equipment leading to damage or misplaced equipment which can make workouts challenging and frustrating. I will say that at least 1 staff member works hard to stay on top of replacing equipment so this is primarily a member problem, but still a drawback with this location.

3/20/23:
Please tell me why all the equipment is broken. I realize that several members abuse the equipment but to only have 1 smith machine that tracks properly with 3 in the club has to be a record. They have been broken for months (clear resistance to movement even without weight present), but have never been worked on. Half of the cable columns have also been out of service FOR MONTHS!

Update: they fixed the cable columns, but I spoke to the manager weeks ago about fixing the smith machines and now all 3 do not function properly instead of the 2 previously out of commission.

Source: Google

★ 5

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★ 5

I’m trying to get back on The Horse!!!

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★ 4

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★ 5

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★ 4

Up to date equipment and clean.

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★ 1

Hmmm where do I start. I’ve been contemplating going to this gym for a while now. I heard it’s better than planet fitness. I went in today spoke to Tamika and let me say she’s very ummm pushy and kept saying how this was better than planet fitness. So I went on a tour of the gym with her and it lasted for literally 2 minutes. The gym is small. Small as hell. I mean only 3-4 of certain machines not a lot of space it’s just small. Planet fitness is definitely bigger with more machines and just as clean. Idk why anyone would pay $40 or $50 a month for la fitness. planet fitness is 25 a month open 24/7 and has massage chairs.

Source: Google

★ 4

Practical, unfussy gym with full complement of the usual machines, mats, and free weights. Locker rooms are clean enough, staff will help if you ask but otherwise leave you alone. Pool (slightly overheated for lap swimming) is on the short side (60') and has only three lanes. No sauna or jacuzzi. The mood is get in, do your thing, and get out. I'd give five stars except that the pool is too hot.

Source: Google

★ 5

Sparring partner Gerald Bennings

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★ 5

Clean, professional and informative personnel. Well equipped and personnel on site...

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★ 4

This place is neat the machines are cool and they keep the place clean when I go there I lift weights so I can look cool but sometimes i get to sweaty, and I swear will get my eye and it burns and I have to stop. Also, this one time I saw somebody trying to pick up really heavy amount of weights, and then he had to run to the bathroom.

Source: Google

★ 2

Floors for yoga dirty with big dust Bonnie's. No sauna available. Showers and pool great clean locker rooms

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★ 5

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★ 5

Miss Tamika is so kind and helpful, she so professional, amazing. Thanks you so much. She help me throw all processes.

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★ 5

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★ 4

Clean, moderately crowded but you can still get what you need done. Staff push sales too hard. I shared a VIP pass with a friend, they didn’t honor it and gave him a day pass instead.

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★ 5

👌

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★ 4

This LA Fitness is a great place for a workout. It is new, clean and has plenty of cardio machines. The locker rooms are clean and the pool is a decent temperature. It would be a five star rating if the music volume were not so earsplitting. Its almost impossible to hear your own music even with earphones. Overall a great place.

Source: Google

★ 4

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★ 5

I wish all la fitness was 24/7 my only issue is why do I have to pay $60 maintenance fee every other month if I'm paying $49 a month.

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★ 4

The gym is ok. I do Zumba and the instructors need to stick to the schedule. I think they need to realize that the attendees of their class has other things scheduled after their class. Theresa the Zumba instructor is very good about the schedule but other instructors are not. Gym is usually pretty clean. Kids area is closed permanently.

Source: Google

★ 5

Came in for visit. Met wirh Tamika and was very helpful. Boyfriend and i are handicapped but she was patient and very friendly. We joined immediately.

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★ 5

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★ 5

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★ 4

Zumba class was really good

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★ 1

Horrible management.

Had a recent issue with another member who tried to monopolize one of the machines that I was trying to use, and she would not allow me to work in with her. I tried to explain the situation to management, and the manager seemed very aloof about my concern. Talking to the manager was a complete waste of time.

As a dues paying member, I have just as much right to use the equipment in the facility as anyone else.

The issue with the selfish member left a bad taste in my mouth, but speaking to the manager left an even worse taste.

I would NOT recommend this gym to anyone, and I'm likely going to try another one.

Source: Google

★ 5

Great place to workout and has a pool.

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★ 5

Love the Body Works class .. Diedre the instructor is amazing and clearly aware of body physiology because she strengthens every part of your body in a fun way. You will need an epsom salt bath afterward. Come get this work!!

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★ 5

I love her class

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★ 5

Best instructor! Come get bodies!

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★ 5

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★ 5

Excellent Service very professional and answered all my questions.Tamika and Diamond was Great.Represent well for LA. Fitness.

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★ 5

It’s a nice clean environment

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★ 5

Love the Zumba class! KADJA is the best. Love it!!

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★ 5

this location is SUPER friendly! all the staff were completely helpful with any questions I had, I highly recommend everyone try this LA Fitness !

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★ 5

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★ 5

Excellent customer service, clean and great equipment

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★ 5

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★ 4

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★ 5

Tiffany and Tamika are the queens!!

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★ 5

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★ 5

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★ 5

Clean equipment and friendly staff!

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★ 5

Sheriff is handsome and a great person

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★ 5

I had the pleasure of joining LA Fitness today with Tamika. She was very helpful, pleasant, knowledgeable and very kind.

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★ 5

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★ 5

The gym is really awesome, clean and management is friendly Tamika especially!! The Zumba classes with Kyesha & Deirda body works class is amazing.

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★ 4

Everything you NEED and COULD WANT. Kids area, pool, showers and lockers. Aerobic classes and always a clean area. Great staff even in the evenings staff are helpful. No sauna, hot tub nor ice tubs some machines could be upgraded however this is a serious gym all work no play.

Source: Google

★ 5

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★ 5

I love this location best location in the world

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★ 5

The staff were very helpful and inquisitive. I am very pleased with the service and am very clear on what I chose to do.

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★ 5

Came in to get a membership soon I walk in I was greeted with arms open love it I can tell this is a great friend gym I’ll see y’all soon

Source: Google

★ 5

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★ 2

The gym staff at this gym are lazy and not helpful at all. They do not greet you when you come in or say anything when you leave. The machines need to be wiped off more often. It is kind of congested in this gym. People are pretty loud that go to this gym, loud on the phone and singing loud, talking loud to each other. No one came around to make sure that the weights were in the correct spot. Also, classes can be canceled down to the last minute smh.

Source: Google

★ 5

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★ 5

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★ 5

Source: Google