★ 1

Paid canceled appointment. Then closed doors. Never returned numerous phone calls.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

wallace is the best !
I would recommend him highly

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★ 5

Great experience - professional and courteous flexologists. Anthony and Wallace are good and thorough. Keep you engaged with good conversation

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★ 1

First off, I want to say that Anthony has been fantastic to work with for the last few months. He’s attentive, truly wants to help and I would highly recommend him to anyone!
That said, my experience has been unfortunate otherwise. Really only one glaring issue…I was very clearly led to believe that Stretch Lab takes United Healthcare insurance, and that depending on my plan it would cover either 2 or 4 sessions per month. I was finally able to connect with my insurance provider after a few months and come to find out that they do not cover stretch lab at all, because there is no Physical Therapist or anyone with an NPI number needed to submit any claims through insurance. Rather, they are part of a few different wellness programs that are offered for a monthly fee through your employer that gets you a few stretches per month as well as access to other gyms and wellness programs.
Had this been properly explained to me from the beginning I would have joined that program. I brought this to the attention of the franchise owner, hoping for some decency and understanding of the situation. I wasn’t expecting them to waive 50% of my $300 monthly plan that I paid for 5 months ($1,500), but I was hoping for something…anything.
Instead, the message I received was, “Sorry for the misunderstanding. We do not take any specific health insurance.”
There was no acknowledgement of any error on their part on how this was presented to me. Frankly, I should have just gone to Physical Therapy which is covered under my insurance 100% or have been informed that there are wellness plans through my employer that will cover a certain number of stretches. In fact, I’m almost certain there were signs in the window or by the front desk advertising which health insurance they accept, which is just outright wrong and likely fraudulent.
Upon doing some digging, it seems that almost all customers of Stretch Lab seem to be paying through these wellness plans, so I would have expected their staff to understand how to guide new clients through this much more clearly.
If you are considering going to stretch lab, I think there are massive benefits that can be attained through their services, but please please be sure to do your own homework upfront and do not just accept what you are told.
Should the leadership team at Stretch Lab Conshohocken care to reach out with a remedy for my situation, and a better process moving forward, I would be happy to edit/revise this comment/rating. Until then though, I will be actively informing potential customers of the way in which my situation was handled and how I felt taken advantage of throughout my onboarding.

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★ 5

Great place to relieve stress.

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★ 5

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★ 5

Imagine the best Stretchlab tech ever. Jerrie is better. She knows her stuff and goes the extra steps to make you the best you can be. She has an extensive background in wellness and is an exceptional communicator. Forget about Tom Brady,, she is The G.O.A.T.!

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★ 5

Great service. Wallace is the best!

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★ 5

My experience was amazing. Before coming to the stretch lab my mobility was very shaking. I needed help stepping off the curb. Now I'm able to step off the curb with little help. My flexibility is stronger My movement is faster. Xavier is fantastic 👏🏽. Thank you Xavier for all your help.

Today I was with Wallace the Cowboys fan. He was excellent he also was amazing. Atmosphere is very friendly and personal. My mobility has improved greatly. Thank you Wallace even though you have a poor selection in football. Eagles for me all the way.

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★ 5

Excellent experience. Wallace is amazing. My session was tailored to my needs working in specific stretches to help me! Thank you Wallace!

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★ 5

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★ 5

Always feel 10x better when I walk out of there.

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★ 5

Always a great experience. Anthony ia very good, he is always thinking of new stretches to help me with my issues!!!.👍👍👍

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★ 5

Body always feel relaxed

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★ 5

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★ 5

2nd time in a week. Crew at Conshohocken Stretch Lab
Anthony and Olivia have great experience and technique. They are total professionals of their practice Made progress in the first two sessions and I booked for the
next two months.

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★ 5

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★ 5

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★ 5

Olivia always does a great job.

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★ 5

Olivia is the best. Great stretches and personality!

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★ 5

Everyone at StretchLab in Conshohocken is friendly, helpful and highly skilled. The space is easy to find and spotless. Anthony and Wallace are both terrific and I would highly recommend both of them. It's really awesome how they educate you as well as the tailored care provided for your specific needs. Great group!

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★ 5

Thanks Wallace for an awesome session!!!

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★ 5

The place was great, clean, comfortable, and well staffed. The staff was excellent, they did a great job and explained everything they did and why. I felt amazing after my session, I will definitely return.

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★ 1

Don't do it!! Don't sign that contract!! Make sure you understand how to cancel your membership. Otherwise they will take at least one more month of payment from you. Here's some advice from the PA Health Club Act.

"...Before you sign a contract, always ask if there is a way to cancel your membership should you choose to, and also whether there are any fees associated with a cancellation. Another factor to consider is the true cost of your membership as many clubs charge an initiation fee at sign up or an annual fee in a particular month each year to help with the cost of maintaining the facilities. While an advertised monthly rate may seem enticing, make sure you do the math on the true monthly cost factoring in all of those ancillary fees and ensure that your budget will allow for the true cost you are going to be contractually bound to...".

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★ 5

Jerrie was wonderful and explained everything. I felt amazing after and will definitely be returning.

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★ 5

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★ 5

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★ 5

Great experience at StretchLab Conshohocken! Space is clean and appointments run on time. The assisted stretch really helps. Regular assisted stretching has helped my mobility and reduced tightness from desk work and workouts. Shout out to both Wallace and Anthony who have both been great.

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★ 5

Both Kenny and Xavier are effective and professional, well worth it

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★ 5

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★ 5

I really enjoy my stretch experience with Olivia and Wallace!

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★ 5

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★ 5

I enjoyed my intro stretch! Xavier was really nice and thorough in making it a worthwhile experience.

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★ 5

Wallace was amazing. He was calm, instructive and knowledgeable through the entire series of restorative stretches. I loved my experience here and will definitely be back!!

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★ 5

Wallace is amazing

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★ 5

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★ 5

My brother gifted me with my first StretchLab experience, as he swears by them, and now I understand why. Wallace was great! Knowledgeable, professional, and skilled. I’m looking forward to my next visit.

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★ 5

Lisa was excellent, very professional. Leaving, I felt like a new person.
Great experience- Kevin

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★ 5

Very attentive to my needs. Patient, knowledgeable of body movements and offered alternative movements when needed.

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★ 5

Wallace was very informative & explained what he was doing with each stretch exercise

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★ 5

With confidence I have referred Wallace to multiple friends. They have all been thoroughly pleased with his sessions.

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★ 5

This was my first time at StretchLab and working with Jerrie. She walked me through each stretch, let me know what muscle we were stretching, and shared some stretches I can do at home. Looking forward to going back!

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★ 5

Lisa was super nice, attentive to my body, and gave great suggestions

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★ 5

We love Wallace and Anthony. They have prepared me for many of my events and prevented many a injury

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★ 5

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★ 5

Great stretch! Was a lil hesitant, being an older woman and old jock but Wallace put me to ease immediately.
Easy conversation, good gentle deep stretches. I’ll be back!

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★ 5

Great experience, understood the issue & worked to help relieve it

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★ 5

Anthony is excellent.

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★ 5

This was the first visit to StretchLabs and getting stretched by Xavier. The session was a great experience. Xavier explained the process upfront and the details of my personal situation (injuries, stiff areas, etc) then we embarked on a wonderful stretching session. We did a 50 min full body stretch. I needed water after the session but the experience was great and Xavier was extremely professional and good at his job.

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★ 5

Kenny is one of the flexologists that always makes my experience excellent. My body feels ten years younger from these stretching sessions.

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★ 5

Wonderful experience. I will go back again.

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★ 5

Great skills. Also feel great after my session. Highly recommend

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★ 5

Anthony has done a great job working with my groin strain and bicep tendinitis.

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★ 4

I thoroughly enjoy my experience at the StretchLab in Plymouth Meeting. I’ve worked with a few Flexologists and enjoyed them all. Each one brings a slightly different perspective and touch but all help me with my flexibility and overall wellness. Thanks!

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★ 5

Love the Stretch Lab never felt better. It has improved my life and outlook and Anthony is a real Pro, the Best. It’s addictive.

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★ 5

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★ 5

Xavier is fabulous! Best stretch ever! Very knowledgeable, great customer service, would highly recommend him

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★ 5

Wallace is Very thorough and professional. Attentive to every need and provides so many different stretches to all parts of the body🙌🏾💯

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★ 5

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★ 5

Wallace guided me through the routine carefully and Jeremy did a professional job at the front desk. I was very pleased with my first visit.

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★ 5

First time trying anything like this. StrechLab had easy parking and my appointment was booked quickly also Wallace was very helpful! Ty

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★ 5

Just finished my sessions with Xavier at Stretch Lab. Very pleased with the results and recommend them.

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★ 5

I feel so much better after each session. Highly recommend Xavier and the team.

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★ 5

Great people makes you feel amazing! Olivia is the best!

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★ 5

Xavier was great, definitely feel like this was worth the time and the expense. Definitely feel better range of motion in my hips, shoulders and overall legs.

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★ 5

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★ 5

Great!!

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★ 5

Loved my first visit to Stretch Lab with Liv. I was stretched gently and can’t wait for my future sessions with her.

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★ 5

StretchLab is a great service and Xavier is a wonderful Stretch Pro. Great person too. Thanks for your efforts.

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★ 5

This was my first time at Stretch Lab. It was a great experience and I will definitely return.

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★ 5

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★ 5

Always a great stretch at StretchLab Conshy with Wallace!!!

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★ 5

Very good. Effective. The teacher is very knowledgeable.

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★ 5

First stretch in months and it was terrific. Will be back much sooner next time. Thanks Olivia.

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★ 5

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★ 5

I am 35 and had back surgery in January for a slipped disc, followed by complications and a slow healing process. Physical Therapy wasn't quite giving me the recovery I was hoping for so I started at StretchLab and it was the best thing I could have done. I am now not only back to my normal lifestyle, but able to do more with my kids and even lift more in the gym than before surgery. You really aren't stretching til you get stretched at StretchLab, highly recommend to all ages!!

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★ 5

I absolutely love this place. The environment is very relaxing and professional! I immediately signed up for a membership after my consultation with Wallace. He is amazing!!! The entire staff is nice. Highly recommend.

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★ 5

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★ 1

Scammers and frauds. They lied and said the membership was NOT recurring but actually is. Then when you cancel your membership, they charge you an extra month regardless

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★ 5

Wallace was strong, gentle, friendly, and a very calming presence as he explained everything he was doing. This was my second session with Wallace and I have had wonderful experiences both times, and I have felt much better as a result!

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★ 5

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★ 5

I’m new to Stretch Lab. It’s really helping me gain flexibility and feeling less pain after workouts

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★ 5

Very professional and helpful.
Decreased back and hip pain from 7-8 to 0-2

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★ 5

Great stretch, Anthony is awesome.i highly recommend this to anyone wanting to improve mobility, or movement issues

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★ 5

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★ 5

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★ 5

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★ 5

Amazing first experience Xavier explained each step with me and I feel great

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★ 5

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★ 5

Wallace was great and had great conversations

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★ 5

My friend and I go Stretch Lab and we have both benefited greatly. The establishment is clean and personnel are friendly and professional. We must give a shout out to our favorites: Olivia and Wallace! We highly recommend.

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★ 5

I been there almost 3 months and Anthony always do amazing job.

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★ 5

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★ 5

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★ 5

Terrific first time visit. Great stretch. I will be back!

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★ 5

I hobbled in to stretched with Wallace and walked out a new person. Wallace is very knowledgeable and attentive, checking in with you on each stretch. I probably increased my mobility after todays stretch by 20% Feeling great!

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★ 5

Xavier the best..been stretched by him about 3 times now its been great..

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★ 5

My flexologist Jerrie was AWESOME! She was knowledgeble (former healthcare professional) & asked all the right questions, all while listening to my needs and my body’s reactions.

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★ 5

Great service and experience

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★ 5

Wallace has really helped my muscles aches and pains..I feel so much better!!

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★ 5

I have always derived benefits from Stretches. My golf game improves notably. This was my first session at this location. Props to Xavier.

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★ 5

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★ 5

This is great for an old weekend warrior that of course doesn't stretch like he should before or after. Have dealt with a lot of old nagging things.

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★ 5

Always look forward to my stretch lab sessions!

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★ 5

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★ 5

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★ 5

Stretchlab Conshohocken is helping to change my life for the better. I go weekly for a 50 minute stretch and when I leave I feel AMAZING for the next week. I have many medical issues including inflammation and that inflammation is relieved by the stretches that Wallace and Anthony perform on me. Those two guys are AWESOME FLEXOLOGISTS and PEOPLE! If I miss a week I can feel the inflammation flaring up again! THANK YOU STRETCHLAB OF CONSHOHOCKEN!!

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★ 5

Jerry is excellent. She has an extensive knowledge of anatomy and stretching techniques which after a few sessions have helped my frozen shoulder and lower back. She has a caring personality and is
pleasant and relaxing to be around. I will return for maintenance stretches to keep future biomechanical issues from developing.

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★ 5

Wallace is the best ever!

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★ 5

My experience was great. Wallace was very informative with what he was doing and what area he was working on. I will be back. Great place, clean and the staff is friendly.

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★ 5

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★ 5

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★ 5

Olivia is totally awesome!

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★ 5

Cannot recommend highly enough how much difference a half hour 3 times a week has made in my life. The instructors are extremely knowledgeable and personable. Great attention to detail.

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★ 4

Stretch was great, holding back one star for scheduling issues. I had a time booked and when the assigned flex was not available the team did not think to find someone else until I pressed the issue.

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★ 5

Excellent first time experience. Ill be back.

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★ 5

Amazing experience! Olivia was great - so friendly and knowledgeable :) will definitely be back and requesting her

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★ 5

Wallace did a great job. Thanks.

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★ 5

Olivia is great

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★ 5

Stretch Lab has made a difference in my life. I highly recommend it.

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★ 5

Wallace was superb. Truly great and sensitive to my needs.

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★ 5

The staff were all professional, knowledgeable and courteous. My therapist Wallace made me feel at ease right away. He explained every move in detail. I would go back again and again.

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★ 5

Today was my first time going to Stretchlab and I really enjoyed it. I had a 25 minute session and I got much relief from the stretch. The facility was clean and the staff friendly and knowledgeable. I would recommend my family and friends to go to Stretchlab

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★ 5

Love it!

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★ 5

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★ 5

I showed up for my stretch after a weekend of preparing for and throwing a big event at my house. My body hurt all over from all the physical activity. Anthony did an amazing job putting me back together again! It was an immediate relief for my overworked muscles. Thanks, Anthony!!!

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★ 5

Was happy to be able to get a truly great stretch as I have been laying around from a broken neck for some months and my body needed this more than anything!! I will definitely be looking forward to future visits Olivia was great!

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★ 5

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★ 5

Olivia was awesome

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★ 1

Tried to book online but was then told by the guy on the phone, the person who's listed online isn't done with their training, the website was wrong and hed book my session with himself. When he booked my appointment for today he took down all my info- name phone email. I never got any confirmation emails or calls so I called this morning to find it was never even made. I wasnt even in the system.
I then asked what medical background is needed to work there and was told there is none and all they do is 2 weeks of training and an online course. Then when I asked what happens if they injure me during a stretch and was told they're not held liable. Sounded too sketchy for me to risk an injury so I wouldn't recommend booking here.

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★ 5

Wallace is great!

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★ 5

I had an amazing stretch with Wallace def would recommend!

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★ 5

Anthony was great! Super knowledgeable and helpful. I will be back!

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★ 5

Love Anthony!

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★ 5

Very nice place, experience instructors with knowledge. The owner is very nice person and friendly. The experience of having my body stretched was very relaxing. I felt good when I left there, so good I booked for a month.

Update 4/3/23, I have been going to stretch lab for three months 3 time a week. It’s the best thing I could’ve done for my body especially my knees! I was very tight when I started. Now I’m more flexible and I can walk without being stiff and bent over. Going in the morning has been the best. It helps me start my busy business day. I’m very grateful and appreciative of my instructor Lessie! Great place to get moving and flexible!!!!!

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★ 1

I needed to give them I Star to post I lied they deserve 0 stars . I signed up for their 3 month plan. Unfortunately my schedule changed and I could not use the service within the time limits per the contract . When I contacted them about canceling the service or extending it they read from the contract and told me I owe them for 3 months. I paid all three months.
Here is the problem I scheduled 4 visits over 3 months. Twice I showed up but no one was there to provide the service .

I honored the contract on my end . Apparently they do not need to honor the contract on their end . My experience t maybe they will honor the appointments maybe not . What a bizarre way to run a business . My conclusion the customer does not figure into the equation . Hard to say f they provide a good service or not. impossible to determine when Stretch Lab's can just ignore their obligations and collect money

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★ 5

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★ 5

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★ 5

What a great experience!
Question if you want to try? Do it, I t is fantastic!

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★ 5

Wow! I knew when I first saw their Facebook promotion that this something I could benefit greatly from.
After having my initial 25 minute session I can sincerely say that I cannot imagine a single person who would not benefit greatly!
My first 25 minute session was at the Conshohocken studio with Wallace.
The studio was simple and spotless clean and Wallace greeted me with a huge smile.
Wallace did a fabulous job of explaining what they do and how it works. I let him know my hips were my main area of concern.
For a little over 30 minutes Wallace worked one on one with me assisting me to stretch out the muscles in my body.
It was not painful but I could tell it would be effective. As per my request the focus was largely on my hips AND ALL OF THE MUSCLES THAT RELATE TO HIP FLEXIBILITY.
Wallace was excellent at describing the relationship of other body muscles to the operation of the hips.
I knew immediately after the appointment that I wanted to sign up for regular sessions!
At this point the owner Jason arrived and Wallace introduced us and I spoke with Jason while Wallace took his next client.
Jason was equally enthusiastic and kind. And also like Wallace he was a great communicator and made the process of choosing a plan easy. They had a promotion that day that required a three month commitment but would allow me to book my first month at 50% off. This was an easy decision considering the immediate impact that Wallace’s workout afforded me.
I opted to do 8) 25 minute sessions the first month and 4) 25 minute sessions the second and third months.
The 8 times 25 minute sessions for the first month would normally have cost $300 but I was billed for $150. The subsequent two months I decided to fold rip down to 4 sessions at $169 per month. At any time you may stack two 25 minute sessions to enjoy a 50 minute stretch. I will try one of those next week.
You may freeze your account for as up to 6 months I believe at I think $10 or $15 per month.
As much as I could see value in this right away—it was the next morning that I absolutely KNEW I had done something truly extraordinary for myself that would improve my quality of life dramatically!
When I woke up the next morning my right hip felt the best it had in a VERY long time! They are
But my left hip was literally completely discomfort free for the first time in over two years!!
All I can say is Wow! And why didn’t I sign up sooner?!?
I am excited for my 2nd appointment which will be with Jesse at the Collegeville location which is closer to me.
Bottom line—DO THIS! YPU WILL NOT REGRET IT! Try an introductory session and I will be shocked if you don’t see how this could be extremely beneficial.
I am not exaggerating when I say that this represents a MAJOR improvement in my quality of life!
Thank you Wallace! And thank you Jason.

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★ 5

Amazing staff! Great stretch! Everyone should going here!!

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★ 5

Anthony is always professional and polite. He's very informative with things that will help me become pliable.

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★ 5

Anthony is awesome. So professional and knowledgeable. He had a great skillset.!!!

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★ 4

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★ 5

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★ 5

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★ 5

Wallace was great! He is very personable and I will be returning in the near future!

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★ 5

First experience with a stretching lab and I loved it. Anthony was very knowledgeable and did a great job explaining everything.

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★ 5

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★ 5

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★ 5

Awesome Job Wallace 👏!!

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★ 4

I love the Stretch Lab!! I can’t believe how much more movement I have now.

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★ 5

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★ 5

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★ 5

Highest praise for the folks at StretchLab Conshohocken. If you are looking to improve flexibility and erase years of bad stretching habits..... go see my friends at StretchLab Conshohocken.

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★ 5

Becca is amazing!!! She knows just how and when to stretch me!!!!

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★ 5

I really enjoyed my stretch I can feel the difference in my posture and mobility after one session, Wallace was great. I definitely recommend stretch lab.

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★ 5

Love my stretches! Makes such a difference.

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★ 5

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★ 5

Gerrie was my flexologist for my first ever session. She clearly explained the stretches to be performed and how the procedure would take place. She executed the stretches exactly how she explained them and I could feel the results. Gerrie was great and the overall experience was excellent.

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★ 5

I started going to StretchLab weekly when they opened for a weekly 25 min stretch a few months after finishing PT. Without that I probably would have ended back at PT spending more time and money than I do now. My go-tos are Anthony and Wallace, but the entire team is great. Highly recommend!

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★ 5

When you’re rusty and in pain, then you have come to the right place! Been coming here seen they opened, and Santiago the Best👍

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★ 5

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★ 5

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★ 5

What a great experience I had today at @stretchlabconshohocken. Like most runners, I tend to not stretch near as much as I used to. I saw an article online about Stretchlabs and their unique assisted stretching techniques. From my initial contact with the Stretchlab to my first visit, everyone has been so professional and helpful. Sean, the GM, spent several minutes on the phone listening to my expectations and goals and thoroughly explained their various services and how would they benefit me. My initial consultation and stretch was with Anthony who took the time to listen to the issues I had with my body and then tailored my stretch to help me with those issues. He was friendly, knowledgeable and explained every step of the process as he was doing the assisted stretching. When you purchase a stretching package, it includes a wonderful app that has many different of videos that guide you through stretching on your own time.

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★ 5

I had my first session with Anthony today. He put me at ease and didn’t push me past my limits. I left there feeling great! Can’t wait to go back again.

Source: Google