★ 1

Non friendly. I do not recommend it. Just go Planet fitness instead

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★ 1

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★ 1

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★ 5

I’ve been a member for about 1.5 years now and I absolutely love this gym! It’s always spotless and well-maintained, and there’s a variety of equipment. They also have so many fun extras like the sauna, cinema room, and massage chairs. The hours are super convenient as well.

Every time I walk in, I’m greeted by name from all the staff, which makes the gym feel more welcoming and personal. My favorite part about this location are the classes and the personal trainers. The trainers genuinely care about my progress. The classes are always challenging in the best way possible with the trainers focusing on form, encouraging proper technique, and motivating members to push themselves. There’s also a variety of classes to choose from, with times all throughout the day to fit everyone’s schedule.

I wish I joined sooner!

Source: Google

★ 1

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★ 1

not recomendid 👎🏻

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★ 1

I had been looking for morning Pilates classes for a long time, and when I finally found them at Edge Fitness, I called, and a Russian-speaking girl named Alexandra told me that for $22 I could attend any classes in the gym. I purchased the membership and had no problems attending these classes for two months.

On the third month, they told me that I needed a different, more expensive membership — $60 —(40$ in black friday sale) in order to attend the Pilates classes. When I asked to speak to Alexandra, who was supposed to explain all of this to me, they didn’t call her, and instead some manager started explaining that I couldn’t cancel my membership, otherwise they would charge me even more.

If I wanted to continue attending the Pilates classes, I would have to buy the $60 membership. I am extremely disappointed and will never recommend this place to anyone.

Source: Google

★ 1

Ive been going to this edge for a long time. I have a fit membership, and even though its 40+ minutes from my house I try to make time and go because of how much i enjoyed coming here. Ive bought shake packs numerous times because their shakes are delicious. I even refer my friends and family here. They usually sign up using the 7 day pass online and I’ve never had a problem.

Today, me and my best friend experienced a terrible encounter. She signed up for the pass online but after we drove 40+ minutes to get here the day before the holidays, they told us that she could not come in. It did not say on the website, email, text message that they were not accepting free trials this week. She even got confirmation that she could come but when we came to the gym they did not let her in… we went to the locker room to get my bag, I left it there because I assumed we could gym together. We planned our day around going to the gym, but because that was ruined we were in the locker room trying to search up other things to do. We were followed and treated as suspicious people. The girl who followed us was very rude and yelled at us in front of others in the locker room which was very embarrassing for my friend, who has never been here before and was initially interested in a membership.

Not only did they not say sorry for their mistake of not updating their website, they did not wish us goodbye or happy holidays when we left…I felt really bad for my friend because this was her first experience and after I praised edge so much she will never come back.

Edit: after another day they had the audacity to text my friend she hasn’t used her pass… but the girl in the front literally tells us “we don’t do the pass during black Friday week” . What?

Source: Google

★ 5

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★ 5

Savannah was very helpful and made me a delicious shake

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★ 5

Makeighla helped me sign up for my membership she was so helpful and I love it here it’s always clean and organized 👍🏼

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★ 5

Philadelphia location is convenient to my day to day activities. Easy parking and not over crowded. I enjoy the Personal Training with Harry. The cardio in the movie theater and then a Sanua and shower and I’m on my way.

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★ 5

Wajdi greeted me well yesterday and helped me on everything I had questions with amazing customer service and great on his communication skills

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★ 5

Wajdi is good with the customer service nice job

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★ 5

Thank you so much for keeping this place and the equipment clean 🙏 I’m not switching gyms unless this one ever gets dirty or outdated and thanks to the management for taking such good care of it!

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★ 2

The two girls that Work, the front desk are incredibly rude! They won’t even make eye contact with you when you say hello. They obviously are miserable being there just by their body language. Please look into Front desk staff that is welcoming and greet you with a smile like you used to have when I first joined

Source: Google

★ 1

If you plan to come for the sauna don’t, it rarely works. The place also isn’t clean.

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★ 5

Sardorbek izma are the best

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★ 5

I would like to give my positive review to coach Marcia Otoole, whose Bodycombat classes I attend every Sunday morning. This is a rare example of high professionalism, when the coach gives his maximum effort during the lesson and is attentive to each participant. Each of her lessons is different from the previous one, and I look forward to the next one. Thank you!

Source: Google

★ 5

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★ 5

Edge is such a great gym, everything’s really clean and well kept and Kayla at the front desk is literally the sweetest! She made trying a new gym as a girl feel so much more fun and comfortable.

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★ 5

Been going to Edge Philly for about a year and half now and I still enjoy going every time. Had PT sessions with the trainer Harry for a while and he helped get me started with proper workouts. Kayla at the front desk always greets me with a smile, warming hellos and a nice chat after my workouts. Great people. Great place. Great Review.

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★ 5

I absolutely love this place, it’s an amazing gym! If I could I would give it 10 stars. I especially love my girl Kayla she knows how to make hard work fun!

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★ 5

The gym is clean and has a great deal of amenities. Dan is an awesome personal trainer! He definitely helps me feel motivated going into each workout & accomplished afterwards. Thanks for all the help, Dan! 💪🏽

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★ 5

Got a shake. It was amazing. Amit was great!

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★ 5

I had an appointment today with Izma Khan, today everything went amazing loved how she was nice and told me a lot about this gym and I’m looking forward to coming everyday!!

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★ 5

Sasha was nothing but a pleasure to us, I’ve been with planet fitness for 20 years and her hospitality was nothing but the best I’ve ever seen, she’s a true definition of great salesperson and reflection of a good company

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★ 5

I met Sasha and instantly knew I was in good hands. She took me on a tour and explained everything in minute detail. Her ease and depth of knowledge of the gym made it easy for me to follow the tour. I've been a member of my current gym for over 10 years but because of her in depth tour and explanation of the various services made my decision easy to join the Edge famiky. She's and asset to your establishment and seems to have a deep passion for what she does. Thank you Sasha for everything.

Source: Google

★ 5

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★ 1

I left this gym over two years ago, yet they continue spamming me with promotional emails from random addresses. I’ve asked more than five times for them to permanently delete my information, but they keep ignoring it. This is completely unacceptable and borders on harassment. Stop sending these scam emails immediately.

Source: Google

★ 5

Classes are great.. Instructors phenomenal!!.. Ann in Pilates thanks for the excellent workout.

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★ 5

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★ 5

Excellent gym with variety of equipment and group classes. Great idea having cardio zone option inside a movie theater.

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★ 5

will is my personal training and since day one he has helped me grow into person. I wanted to be for so long

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★ 5

Rohan helped me with reinstating my membership and he was an amazing sales person! Really good gym and the vibes are amazing!

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★ 5

Sasha the blonde girl is the best membership advisor, has a great experience with her!

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★ 5

Came in for day pass and there was a cool rep named Sacha who upsold me into a membership. She made it make sense. Good vibes, welcoming and personable!

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★ 5

I initiated my affiliation with the myself- no free trials or anything like that. I’ve gone to multiple Edge locations between PA and NJ and I really didn’t feel my membership at LA SHITness was worth all of the cons (don’t even get me started). I feel like when picking a gym, there’s always cons and the ONLY one for me is the 35 minute commute to this fitness club. HOWEVER, I have not yet once felt remorseful about extending my gym commute. The gym is always clean, always friendly+welcoming, and full of an amazing staff that will be supportive but never forceful. When I finally came to join this gym, Izma gave me the run down. She was so positive and easygoing. I work in sales and I’ve dealt with other gyms being SO pushy I get worried when I enter these types of situations because I know all the tactics. Not for one second did it feel like Izma was trying to “sell” me on something and my autonomy was honored. She educated me on all that the gym has to offer, showed me all of the equipment, introduced me to other team members and was sure to maximize my experience before I left. When I’ve been in to work out, she always says hi and checks in on how I’m doing with sincerity so I don’t feel like I contributed to a quota by joining this gym but I became apart of a community. I didn’t realize how bad my motivation was being weighed down by where I was working out before 🤦🏻‍♀️ until I had my first experience at Edge. There’s frequent promos, comparable and/or more affordable prices than some other gyms, and tons of additions each membership plan has that someone like Izma would be able to elaborate on. Seriously I love MY new gym so bad I rave to everyone I can about it!❣️💞 When I went to cancel my membership at LA 💩ness, the staff there starting look at jobs and memberships here at Edge themselves after I told them all about it- they completely forgot to try talking me out of leaving, instead asking if I could bring them as a guest😭… get with Edge you won’t regret it!!!

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★ 5

Ive been working out since 2004. I went to multiple countries and many different gyms. But as my first fitness club - i fell in love with the Edge. My friends and i got our memberships with help from Sasha.

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★ 5

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★ 5

Love the class, the instructors that I have seen are wonderful. This for the body pump class.

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★ 5

I enjoy all of the teachers in the Body Pump glass! They are knowledgeable and kind. It feels like we’re a part of a family.

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★ 5

Friendly and knowledgeable instructors, love this gym!

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★ 5

Can’t say enough about the great experience I have had at edge fitness. Went there once with my daughter just to check it out and ended up finding a new gym family. And this is coming from somebody who is not comfortable at all in the gym setting. My personal trainer Ashley is amazing And we work so well together. Ashley helped me obtain my goals of increased muscle and decreased fat. She also helped me to finally become comfortable in the gym setting. The challenges they do there are so much fun and it really is like working with a family of people who are all in it for your best outcomes. If you’re someone like me who didn’t know where to begin and was so very uncomfortable in the gym setting this is the place to go! Luv ya Ashley, Jeanette.

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★ 5

I’ve been working with Will Tuthill for the past few months, and it’s honestly been a game changer. As someone who’s been on and off the gym for almost four years, having a trainer like Will has made all the difference. He’s kept me accountable, helped me figure out my meal prep, and completely shifted my mindset toward fitness.

Working out with Will has brought back a lot of confidence I didn’t even realize I’d lost — not just in how I look, but in how I feel walking into the gym. I no longer feel like I need to hide in the theater or the women’s-only section. I feel stronger, more capable, and more motivated than ever.

I’m truly grateful to have met Will and to be able to keep learning and growing with him. If you’re looking for a trainer who genuinely cares, knows his stuff, and helps you build lasting confidence, I can’t recommend him enough!

Source: Google

★ 5

Will is the best trainer at edge. Highly recommend to anyone starting their fitness journey

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★ 5

Will is great

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★ 5

Sue have the most active and vibrant vibe since her classes and motivation at the gym, her music is a blast!! If you feel off she make you feel way better after don’t skip and come to train with her🔥.

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★ 5

Sue is the best!!!!

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★ 5

Sue is my favorite. She is extremely encouraging. I always get the best workout with her.

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★ 5

Sue is the best trainer. Love coming to her classes!

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★ 5

Sue’s Classes are 🔥

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★ 5

Best trainers I ever had pleasure to work with!!! Sue, Harry, Ashley, and Samuel will push you hard to reach your goals! 💪💪💪💪🫶

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★ 5

I've been coming to Edge for years now and their newer staff is absolutely amazing! To mention, Miguel and Karina! They are always so uplifting when my son and I walk in! They have helped me a few times with a few issues I've had at the front desk! My

All the trainers are very friendly and greet you as you walk by!

Source: Google

★ 5

Best gym ever!!! The best employees and trainers and the best community! Everyone greets you with a smile and treats you like family. I’ve been to many gyms and no where else compares to Edge!!! So many accommodations from classes daily, childcare, protein shakes, they have it all. Karina is always smiling and welcoming at the front! Kate, Miguel, Savannah, and everyone else up front are all so kind and helpful! Harry is such a talented trainer, with years of experience he truly walks what he talks and leads by example. He is so patient, makes you feel comfortable, trains men and women of all ages and backgrounds, always positive ,uplifting, and dedicated and truly knows what he’s doing! All of the class instructors and trainers like Sue, Ashley, Sam and Harry are incredible here; they all work together and make an amazing team!

Source: Google

★ 5

I have the best experience every time I come here I encountered change in my physique, Energy level and mentality.. This had made me by far loving my days even more. I’ve always have changed a lot of my eating habits and thanks to All stuff, but to be specific my Lovely trainer Suleen ❤️❤️🩷🩷❤️❤️

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★ 5

Love this gym!!!! All the trainers are amazing!!! They have become part of my family!!! Love sue and Ashley

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★ 5

Sue classes are great 👍

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★ 5

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★ 5

if you’re looking for a gym the edge in Feasterville is by far the best Gym U always feel welcome from the minute you walk in getting greeted by everyone at the front desk to the trainers down the janitorial staff everyone is friendly, motivating, and welcoming .
Definitely Want to give a special shout out to @Ashley Who was my personal trainer for the challenge and help me Reach my goal weight 💪

Source: Google

★ 5

Great gym with an awesome atmosphere! The equipment is clean and well-maintained. Trainer Will Tuthill has helped me push through plenty of workouts and clearly wants everyone to succeed that he comes in contact with. Definitely recommend if you want a place and atmosphere that keeps you motivated and disciplined in your goals.

Source: Google

★ 5

I absolutely love Edge Fitness! The environment is always so welcoming, and the staff are truly the best. Everyone is friendly, helpful, and makes you feel comfortable from the moment you walk in. I have to give a special shoutout to Kaitlyn she took the time to explain and help me understand my contract, and her energy is amazing! You can tell she genuinely loves what she does and isn’t just doing her job. The gym is always super clean, everyone is respectful, and I love the women’s section for extra comfort especially for beginners. The movie theater workout room is such a fun bonus too! I honestly look forward to coming here every time.

Source: Google

★ 5

Waj as amazing !

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★ 5

Waj makes the best shakes !!! Super friendly too

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★ 5

I’ve been working for trainer Will for a few weeks now and have already noticed a big improvement in strength, stamina, and most importantly range of motion and pain after a few chronic injuries. Highly recommend

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★ 5

Trainer Wil is the best!!! His upbeat attitude and encouragement have made all the difference in my fitness journey. He’s always got a big smile and encouraging words to keep me focus and moving forward. With every class and session I can feel myself getting stronger. I would definitely recommend teaming up with him if your ready to get yourself on track to be best healthiest version of yourself.

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★ 5

Will Tuthill is a great coach that inspired me to think of my workouts totally different with his creative and innovative curriculum. He inspired me to be nothing less than a winner at my challenges and goals not only with my workouts but in life.

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★ 5

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★ 5

Love the classes and all the instructors are wonderful!

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★ 5

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★ 5

Shout out to Kaitlyn for taking the time to help me understand the contract and for going over what kind of personal training I need that would benefit me and my bad knees. She was very understanding and helpful!!

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★ 5

I have trained and belonged to many gyms but edge fitness is simply the best. Grateful for the tram around me!

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★ 5

Working with Will has completely transformed my fitness journey!

I’ve worked with other personal trainers before, but none compare to Will. My past experiences were like Goldilocks — one trainer was too tough, another too easy — but Will is just right. From our first consultation, I could tell he genuinely cared about helping me reach my goals, and his background in kinesiology gave me confidence that I was in expert hands.

Before training with him, I was stuck in a rut and seeing little progress. Within just a few weeks of working with Will, I started noticing real changes in my strength, endurance, and body composition. He builds customized workouts that challenge you without overwhelming you, and he always explains why you’re doing what you’re doing.

Will is attentive, encouraging, and incredibly knowledgeable. He meets you where you’re at but also pushes you to be your best. His passion for fitness and helping others achieve their goals truly shines through.

If you’re looking for a personal trainer who knows his stuff and genuinely cares about your success, I can’t recommend Will enough! Whatever your goals are — weight loss, strength training, or just feeling better in your own body — Will will help you get there!

Source: Google

★ 5

I’ve also worked with a trainer to shed some pounds, and honestly, I think it’s made a real difference in my life for the better!

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★ 5

I’ve been at Edge for about three years now, and it’s truly impressive. The employees, coaches, and the overall atmosphere make it feel like my second home.

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★ 5

This place rocks! Harry is the absolute best. I’m training with him and couldn’t ask for better. He wants to get to know you and only wants the best for you. I can’t wait to do the classes, each week.
My wife has been training with Sue for years now and she loves her. She has helped my wife so much, with her training and her classes.
Props to coach William as well.
The Edge is highly recommended!

Source: Google

★ 5

The most energetic and charming person I’ve ever met. Great vibes

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★ 5

I’ve been going to the gym for a little over a year, but honestly, I wasn’t seeing much progress on my own. I decided to join The Edge Fitness Clubs for a fresh start and began training with William Tuthill, and I can confidently say it’s one of the best decisions I’ve made for my fitness journey.

In just one month of working with Will, I’ve seen more progress than I did in the entire past year. His approach is extremely well-rounded — he doesn’t just tell you what to do; he walks you through everything with patience and precision. His meal plans are tailored, realistic, and effective, which has made a huge difference in how I fuel my workouts and recover.

What stands out most about Will is how much he genuinely cares about his clients. He pays attention to detail, constantly checks in on form and progress, and always makes sure you’re pushing yourself safely and effectively. He knows exactly when to motivate you to go that extra rep or push past a mental block, and he never lets you give up on yourself.

Beyond his training expertise, Will brings great energy and positivity to every session. The workouts are challenging, but his encouragement and upbeat attitude make them something to look forward to. You can tell he’s passionate about what he does and truly wants to see his clients succeed.

If you’re looking for a trainer who is knowledgeable, motivating, and truly invested in your goals, I can’t recommend William Tuthill enough. He’s completely changed the way I approach fitness, and I’m already seeing results that I didn’t think were possible in such a short time.

Source: Google

★ 5

What a class! Love it! Sue is so motivating! Even her playlist is awesome, keeps me moving ❤️

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★ 5

SUE is the best trainer

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★ 5

Waj was very helpful, amazing person and good customer service and support

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★ 5

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★ 5

gyms amazing and has great staff. Walk was very helpful when signing me up!

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★ 5

Waj was a great person.

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★ 5

Waj made me a amazing drink. His customer service is great and he’s such a sweet person. Thank you for your service Waj.

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★ 5

Get with my trainer Will (the stretch guy). He pushes me through my challenges and makes sure I’m utilizing my time in the right way. You tell him what you want and you’ll receive that plan.

Source: Google

★ 5

Will is the GREATEST, you're in for some real hard work, but it's the best training ever and WILL get your goal

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★ 5

Trained with one of the personal trainers named Will during the Edge Challenge! Really pushed me to my limits! Definitely recommend checking out this gym! Been going here for a solid 3 years!

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★ 5

Great gym to be a part of

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★ 5

Sasha was a great help I loved her

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★ 5

Great gym, good equipment selection and very clean. Staff is always welcoming and helpful, izma especially helped me sign up and is always the sweetest!

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★ 5

Sasha is the sweetest person you’ll ever meet! She was very easy to talk to and took time out of her day to give a great tour around the gym!

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★ 5

Excellent

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★ 1

All the negative reviews speak for themselves. I came in as a guest one time, and they called me every day for a week trying to sign me up — borderline harassment — promising to waive all fees, match my old membership price, and so on. So I signed up. Now the only way to cancel seems to be if you’re dead — and even then, they’d probably still find a way to keep charging you. I understand it's corporate policy, but your employees should be properly trained on it and able to clearly inform customers, not just push sales for commission without mentioning any of the terms. Save yourself the headache and go somewhere else.

Source: Google

★ 5

Great gym. Love the small group fitness classes.

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★ 1

This gym is ridiculous. I’ve been going for two years and pay $44 monthly for everything included. Meaning the women’s only area/classes. First of all I think it’s insane women are charged more money to feel comfortable working out in an area that does not take up much space. Today I tried to down grade my membership to just the basic area of the gym and they said I have to pay $50 to change it…. Why? It makes no sense at all. I will be canceling today.

Source: Google

★ 1

Would not recommend whatsoever. blonde girl at the front needs to be retrained with customer service because she is rude, cancelled my membership because every time she’s giving me smug looks, she doesn’t seem to be the greatest employee according to other gym goers, who dealt with awkward/rude situations with this young woman.

Source: Google

★ 1

I came to Edge Fitness Club with my friend. We opened a membership for her. But whoever opened the membership for her made me register as a guest. Now I get calls every day saying that my membership supposedly needs to be paid. I told her that I've been going to another fitness club for a long time. I've never worked out there; you're all scammers.

Source: Google

★ 1

AVOID THIS GYM. I was told when signing up that I could cancel anytime with 30 days’ notice — which turned out to be completely false. Now they’re refusing to cancel my membership and hiding behind fine print. Totally misleading and unethical. Staff is rude and unhelpful, and the sales team only cares about money, not members. Find a smaller gym that actually values its clients — The Edge Fitness clearly doesn’t.

Source: Google

★ 2

Poorly trained recruitment and management staff. Was told personal training was paused and not to worry about it. Two months later manager forces me to pay the accumulated sum to cancel it and said the staff who said it was paused was wrong. Pointed to contracts and acted as though it wasn't her problem. I understand they need to earn a profit but to do it at the expense of the customer experience only degrades the brands reputation. Better training and communication would have prevented this issue.

Source: Google

★ 1

This gym is a complete scam. I signed up for what was supposed to be a trial month and only attended for two weeks before I got injured and could no longer continue training. Instead of canceling as I asked, they extended my membership without my consent, charged me for another month, and even took money for a “club membership fee” that I never agreed to. I was not a member — I only attended for two weeks. They refused to refund me and showed zero understanding or professionalism. Be very careful, they are dishonest and only care about taking your money.

Source: Google

★ 1

Signed up for Basic membership,Already charged -$70 and another $15 is scheduled. Staff told me to just delete my card instead of cancelling the contract. Save yourself—send a written cancellation and contact your bank.That’s not funny I fell bad for u guys,sins on your souls

Source: Google

★ 2

Great classes but not the customer service. They raise membership without my knowledge. Keep charging credit card different price as contract ended. No one send email that my contract ended. I did call prior said will be same price as before when I came the prices were higher.

Source: Google

★ 5

Great classes, fantastic instructors. Edge has become a part of my daily routine and feel I am in the best shape of my life.

Source: Google

★ 5

This is such a great place, especially the women’s area. I really regret not coming here earlier. Now I can’t wait for the morning to come so I can go again!

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★ 5

Nice staff good place

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★ 5

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★ 5

This is my new favorite gym to workout at. Love the equipment they provide in this location the front desk staff were very helpful especially waj his shakes are amazing.

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★ 5

One of the best gyms I came to ever since I came back…especially all of the employees like Austin and Sasha who bring the energy and vibes to the gym every single time I come in!!!!

Source: Google

★ 5

Nice, clean place!

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★ 1

Don’t sing anything or make a membership because you can not cancel it unless you show proof that u have moved 15 miles away or have a drs note saying u can’t workout at the moment. However when u create the membership they don’t tell you any of that. Gym is always packeddddd!

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★ 5

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★ 5

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★ 1

No customer service. Rude staff.

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★ 5

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★ 5

I’m so happy to start my fitness journey with edge fitness 💪🏽❤️

Source: Google

★ 5

Miguel is one of the best dudes here at edge, fantastic customer service, patient, always happy to help, and makes coming in to workout a great experience!

Source: Google

★ 5

I walked in and the front desk blonde (zoe) was so jacked i got super motivated to workout. she was also nice too

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★ 5

The edge is such a great gym! The staff are very friendly and the atmosphere is amazing. Zoey, one of the staff members in the morning is always super helpful and friendly whenever I’m visiting and need help at the front desk. 10/10 recommend this gym.

Source: Google

★ 5

Miguel is the best

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★ 5

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★ 5

Sasha was great at giving milkshakes

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★ 5

I always get great treatment from the workers at the front desk, they’re always so nice and helpful. The front desk associate Sasha always is happy to help with any issues or questions, and makes great milkshakes.

Source: Google

★ 5

Edge is a TRUE "judgement free zone" gym unlike other franchise gyms. They offer even MORE training options with their recent equipment upgrades and all have been on point! I've been a member here for over 7 years and since then I've made lots of gym bros and broettes who continue to be super supportive and encouraging. The staff, especially the night crew, have all been cool with the exception of a few bad apples that have since been removed from this location over the years. The night cleaning crew are great, courteous, and very thorough and stay on top of keeping the gym and locker room facilities clean and ready to use. Last but not least Edge is very affordable compared to other area gyms. They offer so much for so little $ with plenty of amenities. I highly recommend anyone looking for a solid all-around fitness experience that has pretty much everything except a pool/jacuzzi to give Edge Fitness a try.

Source: Google

★ 5

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★ 1

Great gym ,but ! I train Monday thru Thursday on the last hour , 10 to 11 and I have a real problem with the music being shut down at 10:15 every night the employees seem to think its a good idea to wind down the members so we are ready to jet out at 11 but it only slows us down and ruins our workout

Source: Google

★ 5

I love this gym. Even when it's crowded you can get a good workout in

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★ 1

I’ve repeatedly been woken up by phone calls even after I sent the automated text to STOP. It reminds me of what the desk attendants do at orangetheory fitness which was a nightmare for me. Now I’m uninterested and bothered enough to write a negative review.

Source: Google

★ 1

This is THE WORST PLACE I have ever been. They did everything for me to hate this Place .
Makeignia needs to retrain and the blond girl who was on front desk absolutely horrible

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★ 1

It’s an embarrassment of a gym. Disgusting behavior from this one staff.

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★ 5

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★ 1

This gym is a scam they’ll make you sign contracts without fully explaining the details and make you pay more. Stay away

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★ 2

The gym itself isn’t too bad decent equipment, enough space most of the time, and it usually gets the job done. One thing I really appreciate is the cleaning guy. He’s always working hard, super friendly, and keeps the place looking clean and organized.
But unfortunately, the front desk staff need serious improvement. They come off as rude, unhelpful, and don’t seem properly trained to deal with members. Basic courtesy and customer service seem to be missing, and that can really affect the overall vibe.
This gym could easily be a 4 or 5-star place if they trained their front desk team to be more respectful and professional. Management should really step in and make this a priority.

Source: Google

★ 5

The people here are the best. I lost my earbuds for two weeks, but Sasha found them while cleaning. Turns out they were by the window the whole time

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★ 1

Horrible customer service and no respect for their paying clients

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★ 1

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★ 4

Great gym, great variety of equipment, but not nearly enough dumbbells or seats, I visit at peak hours usually after 8 PM and weekends which is known to be the most crowded time, cant complain, $17 for a membership isn’t bad, given it has a sauna and indoor turf.

Source: Google

★ 5

Source: Google

★ 5

Pushing 50 I had never accomplished a single push up- Ever. I was 311 lbs and thought I'd stay there. Then, I walked into Edge Philly and asked for a trainer. I got down to 158 lbs with My Trainer, Harry, before I started to add muscle. Today, I'm a healthy 190. What I've learned from training and from the management and staff at Edge Philly has helped me to be stronger today than I was yesterday! When I tell Harry "this is too hard, I can't do THIS", He reassures me, "You CAN Kevin...and You Will!" And....somehow, I DO. I CAN because Edge taught me how to do it properly, healthfully. Thanks Edge, Kev Loves Ya!

Source: Google

★ 5

Miguel was great today

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★ 5

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★ 1

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★ 1

Do not sign up for this gym! It is a complete scam. They claim that they are completely transparent about their contract but this is far from the truth. They told me to refer a friend and it would be $10 a month but if my friend was uninterested then nothing would be paid. I asked if my friend had to call or come up to the gym to say that they were not interested the man at the gym told me no that they would reach out. Now it’s month later I am still paying $10 a month.
Today I found an ACH payment drafted from my account which I did not approve. This is now a fraudulent charge on my account. These people are slick scammers. Not to be trusted. The mangers are also very rude and disgusting. No one should sign up for this gym.

Source: Google

★ 5

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★ 5

The spin classes are outstanding.

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★ 5

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★ 5

Everyone is nice and helpful, both trainers and fellow clients. The club is clean and well cared for.

Source: Google

★ 5

Great place to get your workouts in!

Source: Google

★ 1

The positives: the gym is overall nice and equipment is in good condition.

The negatives: unfortunately, the sales representative manager Arianna was very dishonest about the pricing structure and what to expect. I initially called her and asked for pricing information. She stated that there was a special deal for $1 (which did not exist) and that in total, everything that I requested would cost around $35. I was thankful and came to the physical gym location to sign up for everything. When I met her in person, she stated that deal that was mentioned on the phone did not exist. I was initially understanding of a possible honest mistake and we moved forward. She explained the price structure and made multiple blatant mathematical mistakes. Every time I asked her to clarify something, the total sum would end up being different. After we finally came to an agreement, she requested my payment and contact information. After all of this was submitted, I get told that there is actually another fee that you have to pay every year. Mind you, I specifically and deliberately asked all of these questions on the phone. I was assured of one thing and then delivered a totally different final report. Arianna then proceeded to tell me that this yearly fee was charged at the 60 day point and that if I cancelled before then, I would not have to pay it. I asked her to confirm this and after actually reviewing the contract information together (to remind you, she is a manager of sales), she then proceeded to pretend to not see the actual term of 14 days until I pointed it out to her twice. At the end of this whole fiasco, I was extremely disappointed in how I was treated. I made sure to ask questions along every step of the way and confirm that what I was being told is true and around every corner, there were lies and predatory pricing tactics. The sales manager should never act this was towards customers. I understand getting people in the door, but this is frank dishonesty and should not be allowed!

Edit 5/10/25: I was ensured that when I needed to cancel, I would be able to come to Arianna and that she would cancel the membership for me. This turned out to be a lie and the only way to cancel is via email. I do not understand why I was not told this initially, especially after asking for confirmation. Arianna really is a deadweight for this organization and really needs some serious retraining or to move on. Nothing that she did actually helped me in any way.

Source: Google

★ 5

Sasha makes the best protein shakes!

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★ 5

Sasha is always helpful an always smiling when I walk in.....very delightful an pleasant to talk too....she is amazing

Source: Google

★ 5

Sasha was really helpful when I had an issue with one of my payments.

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★ 5

Sasha at the front desk is always greeting guests with a smile on her face! She also makes one of if not the best protein shakes there!

Source: Google

★ 1

Do yourself a favor and sign up literally anywhere else

Source: Google

★ 1

they don't treat customers well
they tricked me into signing a 1-year contract
I was deceived
because I don't know the language

Source: Google

★ 5

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★ 5

Greet staff, love the sauna and the personal training options - Diana is my trainer.

Source: Google

★ 5

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★ 5

These 5 stars are for Sue; best trainer ever!!

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★ 5

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★ 5

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★ 5

I love this gym and their classes. The trainors are the best, but I love Sue!

Source: Google

★ 5

Amit

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★ 5

Great service by Sardorbek.

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★ 5

Perfect gym. Great environment and amazing staff. Very friendly and helpful especially justin at the front desk.

Source: Google

★ 5

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★ 5

I love Edge Fitness Club. The gym is very clean, I love that there is a women’s area. My favorite part about this gym is the movie theatre !! Especially being greeted by Miguel at the front desk. He was very helpful setting the app up for me and very pleasant.

Source: Google

★ 5

I have been working with Jewel for 3 years now and she is amazing! I came to her with a knee injury, and she personalized our training to help me get back, and then furthered my training according to what I like. I started going to her classes, as well as a personalized training program for me. I did get injured again, and she helped me through it like a physical therapist. She has helped me so much over the years and is such a joy to work with as a trainer. She will always push you, within reason of course, and you come out better every time. She has an infectious attitude within her classes and personal training, you always want to push more, and she helps you get there. I cannot recommend her and this club enough. I’m so glad to have her as my trainer and coach.

Source: Google

★ 5

Clean gym and staff is very welcoming! Kate is especially friendly, helps give the mom and pop vibe at a commercial gym.

Source: Google

★ 5

Had a helpful time getting the app and the gym is very nice.
-referred by Miguel

Source: Google

★ 5

Sardorbek service was great 12/10

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★ 5

Iskandar is really nice at the front desk with helping customers

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★ 5

Iskandar is doing too good all the time, shakes are 11/10

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★ 5

Super friendly staff his name is Iskandar

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★ 5

Super nice and helpful iskandar

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★ 5

Sardordek was great and helpful 5 stars

Source: Google

★ 5

Sardorbek is great! Very responsive and attentive!

Source: Google

★ 5

Iskandar this guy is really helpful at the gym and amazing customer service

Source: Google

★ 5

Iskandar was amazing and very helpful at the counter today!

Source: Google

★ 5

Iskandar really helped me out today! Excellent service!

Source: Google

★ 5

Amit is absolutely incredible and extremely helpful

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★ 5

Iskandar helped me out today. Answered all the questions I had which was very helpful and it made my day much better. Anyone who has any questions about their membership, go ask him and he will help!

Source: Google

★ 5

Iskandar helped me out from the moment I walked in that door till I walked out! Great gym plus great staff

Source: Google

★ 5

Appreciate the help and protein shake from sardorvek

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★ 5

Sardorbek made a perfect smoothie and service was great

Source: Google

★ 5

Thank you Iskandar for doing a great job explaining the protein shake pack!

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★ 5

Iskandar is awesome guy when you ask for information and when getting a protein shake 😎😎😎

Source: Google

★ 5

Iskandar, he really helped me out today. He’s always going above and beyond! Thank you! Definitely an asset to the gym!

Source: Google

★ 5

Iskandar is the best front desk person ever

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★ 5

Iskandar always helps me out when I need. Awesome customer service.

Source: Google

★ 5

Iskandar and Sardorbek saved me when i was bench pressing 5 plates and failed on the lift, these boys came out and lifted it with all thier might.

Source: Google

★ 5

Been a member of this gym for almost 6 years for a reason!

Source: Google

★ 5

The gym provides a great selection of equipment that is clean and well-maintained. Shake bar also provides an excellent selection of options.

Source: Google

★ 5

The atmosphere is Contagious in this gym , and the Pt Harry is awesome get w him.

Source: Google

★ 5

MY SECOND HOME! The community here is awesome! front desk guys (Jeff, Justin, Miguel and Ryan) are super friendly and helpful! Women’s locker room feels like a whole house with a private section to workout which is amazing for someone who is just starting out! Highly recommend!

Source: Google

★ 5

Great customer service from Jeff at the front desk

Source: Google

★ 5

Iskandar is awesome

Source: Google

★ 5

This dudes awesome (iskanzar)! Thanks

Source: Google

★ 5

I’ve been consistently impressed with Iskandar’s professionalism and positive attitude at the front desk. From the moment I walk into the gym, he greets everyone with a warm smile and makes the check-in process seamless. He’s attentive, efficient, and always willing to help with any questions about memberships, class schedules, or equipment.

What stands out the most is his genuine effort to make every member feel welcomed and valued. It’s clear that he takes pride in his role and contributes greatly to the friendly atmosphere of the gym. Iskandar’s customer service is top-notch, and he truly enhances the overall experience at the facility. Keep up the great work!

Source: Google

★ 5

Awesome experience iskandar

Source: Google