★ 1

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★ 3

I just came here for the track loop. It was nice, there's a little stream along the side. They had the total eclipse I went to on April 8th 2024. Too bad it was mostly cloudy, but it was free to attend and you got glasses to use.

Source: Google

★ 1

Terrible pool management

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★ 1

We have been trying for weeks to get a resolution regarding our swim class for our 9month old. After several friends we gave the intro swim lessons a try. The first lesson we floated around and “interacted” with the “instructor” once. We gave another lesson a try giving it the benefit of the doubt. Maybe it was an opportunity to get acclimated. Both were nothing like what we had been told. In fact the second lesson the instructor was 6 minutes late getting the pool set and people in and then was rushing people out at 6:29 before it was even the full time (6:30).

When we mentioned it to the front desk they indicated many others had already complained before us. We were given the program managers number and have called, left voicemails, and several emails. We have been contact once and it was informing us their normal instructor was out and that they’d be returning please try another lesson. We have now had 3 of our lessons wasted. Now we are constantly run around by different people who basically tell us the only person who can help is the unreachable manager. At this point I’m not even convinced they work considering the variety of times we have called and they “aren’t in.”

I would not recommend any classes here if you value your money, customer service, and transparency. To date we are still being given the run around.

Source: Google

★ 5

This Y is great! Best pool around. Love it!

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★ 5

Have been involved with the organization for years but only started to actively using the gym recently. My 14 y/o daughter goes with me. We love it and are excited about the many great enhancements coming

Source: Google

★ 1

DO NOT BOOK A CHILD'S BIRTHDAY PARTY HERE!! I would give zero stars if google would let me. Imagine worst case scenario - you show up and they are not prepared and do not deliver anything they promised. I will say the staff in hand was incredibly accommodating; however, the event girl is completely negligent. She refused to communicate. Her email email apparently never works. Somehow her lack of email also prevents her from answering general questions by phone. Still trying to figure out how that is even logical. Regardless, there was no gym or activity for my toddlers party. Instead the children had to play with old, junky toys in a makeshift childcare center.
I was mortified and wanted to hide We were able to find a room to stage for guests and food. We literally had to vacuum and clean with the staff so it was decent for guests. I was beyond prepared, but that made no difference when the venue did not deliver on their end. Again, the girls on staff that night tried to do everything they could to help the disaster, but it was unsalvageable. Literally ruined a three year olds special day, months of planning, and hundreds of dollars.

Source: Google

★ 4

I’ve never had a poor experience at this YMCA. I’m looking forward to seeing the renovated sauna. If it’s nice enough maybe I will revise my review and add a star.

Source: Google

★ 5

They have great swimming. They have different depths, toys, and pool noodles, I rate this place a five star rating because the staff is so kind and knowledgeable plus the place is very fun and welcoming. This is a very good place I would recommend you to visit.

Source: Google

★ 1

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★ 5

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★ 5

Clean accessible open and friendly!

Source: Google

★ 1

Got a Y membership so when I’m out of town working I can stop between jobs and get some exercise in. Usually goes just fine. But this Y was the only one to require my DL when I didn’t have it this time. Ruined my entire exercise regimen for the day and the lady at the desk was incredibly rude and condescending about it. Will never recommend this Y. Literally the only one I’ve ever had issues with. Do better

Source: Google

★ 5

I’m at the YMCA four days a week with one of my clients. He loves to exercise and is a big fan of the pool classes! The staff are, for the most part, friendly, knowledgeable, and helpful. The ymca is highly involved in the community’s youth and provide a safe and positive place for kids. Mack park pool is equally supportive of kids.
The Y and Mack park are beginning phase 1 of a massive upgrading plan and I’m excited to see the final results.
Thank you YMCA staff for all you do!

Source: Google

★ 4

ICYMCA boasts a variety of classes and options within the gym. There are plenty of activities that are community based and engaging for the youth of the area. The pool located at Mack park is open to ymca members free of charge and a small fee for the general public. The Mack park pool area is in need of modernization as the facility is sorely outdated. The same can be said if the main YMCA facility. The staff do extremely well with working within the aging buildings limitations and hopefully the newly awarded grant for updates gets put to good use. The staff is friendly and helpful no matter what part of the Y you utilize.

Source: Google

★ 5

Have been a member for a few years now. Very affordable and convenient. Has everything we need.

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★ 5

Nice staff

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★ 2

$75 joining fee…are you kidding me. I’d like to know how they can justify that.

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★ 5

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★ 1

DO NOT HERE!!!! Staff aren’t professional enough to deal with the children. Also the gym is TRASH.

Source: Google

★ 1

Please do not take your children here.

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★ 5

This place is great! People who are leaving hate comments are just mad!!! This place is great to work out and go swimming!

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★ 5

Great place, been working out there for years and it provides an easy way for people just starting to get into fitness a place to exercise, while having advanced options for others. The swimming pool is fantastic too!

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★ 1

Place is so soft, if your trying to workout, do not go there, only have 1 bench, workers are very unfriendly except for 1 lady.

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★ 5

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★ 1

The locker room is unsafe. Someone cut my husband's lock and stole money from his wallet right out of his locker the first time he visited. If you value your belongings and money go somewhere else. Very disappointing.

Source: Google

★ 1

First off, when you see this YMCA the first words that come to mind for me is Money Hungry!!! Make sure that before you sign up for a membership here that you ask about all the hidden fees that they do not tell you about or explain on their website!! Make sure that if you want to cancel your membership that you are prepared to pay extra because unless you give them 30 days’ notice before the day you want to cancel, you will be paying for another month after you go into cancel your membership!!! Yet it doesn't say that anywhere on their website and no one explains that to you when you sign up for the membership!! So, even if you are moving out of town and won't be anywhere near the YMCA to use that extra month you have to pay for, you are stuck giving them free money!!!! Second, the place, in my opinion, needs to be update or better maintained because most of the time I went into the gym there were multiple machines down and they stayed that way for weeks, if not months sometimes. It seems like their weights have not been updated in years and unless you find a down time when no one is around then you usually get the choice of select equipment since there are so many people that use the gym and even the pool!! Third, overall with the way that myself and my wife were treated here and the amount of money that we have had to pay extra, I would not recommend this YMCA to anyone!!! There are a few other YMCA's that I have used that don't have all these fees, cost less, give discounts to first responders, and even treat the people that keep them in business better than this place!!!

Source: Google

★ 4

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★ 5

Great place to workout and take the kids swimming on weekends. Affordable for a family of five. I get to workout while my kids play various activities in the rec room or swim. Great place for the winter time blues!

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★ 5

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★ 5

Generous & Professional Staff with Friendly ATMOSPHERE! Very Clean & Well maintained.

Source: Google

★ 5

I love our local YMCA especially with a new app so much helpful if something changing in a schedule or somebody subbing trainer. So many nice activity going and nice classes. Only one thing - reception people never know whats going on right now...never know when and why classes cancelled or something)

Source: Google

★ 5

Very friendly people. Great place to work out.

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★ 5

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★ 5

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★ 5

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★ 4

Pretty nice YMCA, well maintained, very clean I like the free weight area and the squat racks. Also love that they have a boxing bag. I hope it stays there and people take care of it. The only thing I'd prefer is some extended hours on the weekend, the Erie YMCA's are open till at least 8 pm on the weekends.

Source: Google

★ 5

Great place

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★ 5

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★ 1

Source: Google