★ 5

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★ 5

Great atmosphere attentive trainers very nice sauna and over all cool place to train Big Respect!!

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★ 2

I was a member at Pivotal. Never had any issues. Crunch took over and all of a sudden the a/c didn't work and it was so over crowded that you couldn't find a machine. Curious if it's gotten any better...

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★ 1

1-Star Review: Crunch Fitness – Taylors, SC

If I could give them a -0 I would.

I’ve been a member at Crunch Taylors for months now, and after what happened during my most recent visit, I can no longer overlook the issues at this location.

I signed up specifically for Hot Yoga and have attended consistently for about three months. Normally, people walk in a few minutes late and the door is never an issue. But tonight, I arrived at 6:07 PM for a 6:00 PM class and the yoga room door was locked. No one let me in even though I pay every month for access to these classes.

What makes it worse is that the Zumba/weightlifting class right beside the yoga room keeps their music blasting so loud that it disrupts yoga every single time. So the class next music can pour in through the walls, but it can’t be unlocked to allow a paying member into class?

We are all grown and know how to enter a class quietly. We are not kids! But they have a lot you young kids on staff that NEVER clean this nasty gym.

This has never happened to me at any other gym. Never!

And honestly, the cleanliness of this gym is another major issue that needs to be addressed. The women’s bathroom is consistently dirty, the floors are never properly swept or mopped, the shower ladies leave wet footprints that turn into muddy tracks all over the floor, the toilets aren’t wiped down, and the rugs and mats where people stretch or do sit-ups are rarely — if ever — vacuumed. Even the entryway and mirrors stay dusty and smudged. And these ladies have to be nasty to walk on those floors with no shoes on.

The machines aren’t wiped down regularly, and the entire facility just feels neglected. I previously left the Crunch in Mauldin hoping Taylors would be better, but unfortunately, it is not. Both locations feel overcrowded, unsanitary, and poorly maintained.

At this point, I’m shocked DHEC hasn’t intervened.

There are always a million people in here, but the upkeep does not match the level of traffic. For the price we pay, this is probably the reason. I guess you get what you pay for. This is a Planet Fitness on steroids to be honest that not clean. With the winter coming this is a BIG concern. You don’t know who sick, so I wipe down all equipment before and after I use it. And if you attend this gym, tell me where the lie is? Come on I’m waiting. They clean every blue moon. There should be a clean -up crew at this gym all shift and not just the staff who can’t move from the front desk!

I do not recommend joining Crunch Taylors — or Crunch Mauldin, for that matter. Save your money. There are too many other gyms in the area that actually value cleanliness, customer experience, and basic professionalism.

Source: Google

★ 5

Clean and well maintained gym! Plenty of equipment!

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★ 4

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★ 5

This is probably my favorite gym in the Upstate South Carolina Area. Here are some of the positives.

1. Cleanest gym that I have been to in the area.

2. Stand-up tanning beds.

3. Best floor setup that I have seen.

4. Great crowd of people. I consistently meet someone cool over here almost every time I am over at this gym.

Give it a try and I guarantee that you will like it!

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★ 1

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★ 5

Always a pleasant experience

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★ 4

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★ 5

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★ 5

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★ 5

Great atmosphere and staff!

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★ 5

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★ 5

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★ 5

I love crunch!

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★ 5

Shout out Cody w best gym ever as well

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★ 5

Best Crunch in the area!

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★ 5

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★ 5

love this gym. i come in and get my workout in and gooooo… the trainers r cool the classes r fun. luv it here.

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★ 5

Been at this gym for 2 years now and i love it

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★ 3

I guess it’s fine. The WiFi is fake tho.

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★ 5

Very cordial and friendly

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★ 5

Personal trainer-Traci is the best! Get in shape and have fun doing it. Love the whole crew at Crunch Fitness Taylors!

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★ 5

Good place and has great amenities! Been here for 6 months and no complaints!

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★ 4

Good overall gym, for a reasonable price, and I have been to many, and have been weight training for decades.
Pluses:
+ They fixed the HVAC, so nice and cool now.
+ Good size
+ Not overly crowded most of the time.

Negatives:
- The WIFI or lack of it! Come on, is it dial-up, 56K? 1998 called, they want their modem back. No excuse here, upgrade the equipment! It's like a damn Faraday cage in here. nothing gets in or out! CIA in the basement? I just turn off my WIFI, as it takes forever to connect, if it does at all, then the signal is terrible anyway. I can take a phone call if needed, but the building blocks most cell signal even w 5G, usually stops any text and internet access. I'm not there to stream movies or have text marathons like some, but would be nice to have web access and send a text if needed, especially for business. I understand you can't change the building, but if the WIFI was good, it would not matter.
- Need to clean the Men's bathrooms more often, the floors and toilets especially, that area stinks!
- Replace and upgrade some of the equipment:
-Replace old incline chest machine (pin loaded stack), with a plate loaded version like a Hammer Strength.
-Add an upright seated row machine with pin weight stack, this is a very common item that is really needed.
Add a weight assisted pull-up machine, this is at almost every gym now, including the new location at Cherrydale.
- Add at least 1 more leg extension machine (a good one), only 1 of the 2 are worth using, and both are usually being used, so you have to wait. This is one of the most commonly used items. The leg machine area is always overcrowded.
- Add another leg curl (hamstring) machine, a another lying one, or preferably a plate loaded standing machine, ex. Hammer Strength. The one standing machine you have is terrible, the thing is dangerous, terrible design. The knee portion should just pivot left and right with a slight push, shouldn't have to unlock it each time, most want to use one leg then the other, back and forth. Do 4 sets, and you are unlocking the pad 7-8 times. It is also easy to bash your ankle bone on the center bar easily if you have your leg close in, done it a few times, then stopped using machine.
- Tibialis machine would be nice, these are not much $. Get a nice heavy one, and set it behind the seat on the seated calf machine, and then you can use that seat to work the tibs.
-Upgrade the massage chairs, these are great, but only 1 has the full controls, get the others to match this one. The one's who know, know, and wait for this one.
- Add a clock and large thermostat (the one there is too small) to the sauna.
- Fix the lockers with broken lock shackles in the Men's room.

Source: Google

★ 3

I'm giving 4 stars. My friends and I come religiously to classes, several times a week. We have been to hot yoga sessions, mobility sessions, B30 in the classroom, Pilates. Our favorite classes are in the back in the HIIT Zone. 5:30am with Lenny on Fridays is our favorite. Lenny is great. He encourages us, has an awesome playlist, and he always helps us modify if we need to. He's very welcoming to new people, and makes sure he knows everyone's name. My complaint is the turf. First thing in the morning it is so dirty. Ive mentioned it to the staff a few times, but EVERY Friday it is so dusty and gross. We do a lot of work on the floor, and my pants are gross afterwards. My suggestion would be that the closing person vacuum the turf at the end of the night. I love our gym and I have truly found my people here. The staff is great. We ALL powered through with no AC in the summer. That couldn't be helped, but someone can vacuum the turf.

Source: Google

★ 5

Great first impression! My guide, Sully, really handled his business! Excellent presentation of the facility, great overall explanation of what to expect while working out, and seamless approach to questions on contract choices and payment.

The facility was well stocked, clean, surprisingly quiet. Good feel for entering the facility for the first time. Looking forward to getting a strong start!

Source: Google

★ 3

Good membership rates in the atmosphere great. There are many free weights to use as well and it looks like they have enjoyable classes. However general maintenance of the facilities need attention. Lots of the lockers don’t lock and often times many of the very popular weight machines and other machines are broken.

Source: Google

★ 5

This place is awesome. All of the equipment is super nice and everything is in great shape. Plenty of areas to workout in here as well. The staff is super friendly and are always there to help you if you need something. I’ve worked out at a lot of gyms and this is by far my favorite. 10/10 recommend.

Source: Google

★ 5

Shout out to the classes and instructors at Crunch! I love these group fitness classes - they pack strength, agility, cardio, core - all into 45 minutes. No waiting for machine's to open up, instant comradery/accountability, and the right amount of peer pressure to not take a rep off. If you haven't tried one, give it a go.

Source: Google

★ 5

Taylor’s Crunch is awesome! The staff especially, they are always ready to help you and cheerful. I always look forward to coming in. They offer plenty of fitness classes and workout equipment. Plus they always have fun events going on and they support local businesses, so there’s really awesome vendors you can checkout when you come in. Getting my workout in at this location has been a great part of my weekly routine.

Source: Google

★ 5

In my moment of paralysis by analysis, trainer Rashawn gave my sister and I the timely information we needed to proceed in the part of our wellness journeys. This might not seem like much but it really made our day!

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★ 4

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★ 5

I’ve been at this crunch since 2023 whenever I am in the US and genuinely saying this gym is great.
- they have gargantuan space so you can’t feel overcrowded even during peak hours
- the team is super friendly and helpful.
- the gym has more than enough equipment (I’d add perhaps 1 butterfly machine more to make it perfect)
- they do have sauna room
- their playlists are always great, made out of motivational songs
- they do have water fountain so even if you ran out of water you won’t be thirsty
- Suitable open hours for everyone
- Big and well equipped stretching/yoga room
- One of my favorite- massage room where you can try out hydromassage or massage-chairs
Thx Crunch!

Source: Google

★ 4

I really have come to love this gym! There’s a great amount of equipment and even during peak hours, it never feels impossible to get a good workout in. The only feedback I would provide are:

It would be great to have some key hooks or mini lockers for members to leave their keys instead of having to walk all the way back to the locker room.

One of the sinks in the men’s bathroom works but you need to hold it down otherwise it immediately turns off. Simple fix but annoying nonetheless.

Some of the cardio machines feel outdated and I’ve had issues with machines being broken and unable to use.

Aside from these, Crunch continues to be the best bang for your buck and with the new Starbucks coming to the plaza, an easy reason to keep coming back!

Source: Google

★ 5

I had a great experience doing a pop-up to promote my business at Crunch Fitness – Taylor location. The environment was welcoming, and I truly appreciate the support I received. Jill was absolutely wonderful — very kind, professional, and attentive. She made sure everything ran smoothly and checked in with me throughout the event. Thank you, Crunch, for supporting local businesses and creating such a positive space!

Source: Google

★ 1

Great Gym! However, I was there today, on the 4th of July, in the HIIT Area, doing cardio. I checked the schedule, and there was no class scheduled to be held in that space, nor did I receive an alert indicating that a class would be taking place. Well, while working out, this lady walks over screaming, saying, "Get out if you're not a part of this class. It was very alarming and unnecessary to yell like that. And when we didn't move fast enough, she kept shouting.

I don't appreciate planning my workout session according to the gym's schedule only to have it canceled because some angry lady wants to have a class that wasn't on the schedule. And I definitely don't appreciate being yelled at; there is a better way to do this. This is not the first time, either; other female instructors have behaved this way, becoming very possessive of that HIIT area, as if it were theirs. Those sessions should be held in another location because most of the cardio equipment is housed there, and when a class is in session, there is no access to the needed equipment. Something needs to be done about this, and some of those class instructors need to learn how to be more polite.

Source: Google

★ 2

too crowded but otherwise good

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★ 5

Great gym community to be a part of! And super clean! Staff are friendly & helpful!

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★ 5

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★ 5

Jill and the entire Crunch Fitness Taylors staff are wonderful! The gym is inviting, clean and engages all of its members. If you have any hesitations about joining, just give it a try!

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★ 5

This is my new go to place for the workout. They have a sauna and punching bags(which the competition does not have) and it's very clean and cool. They have great equipment, and everyone's on the same page as far as the staff and the people going to workout. Nice place, indeed.

Source: Google

★ 5

Find the classes you love and trainers leading them and you will have a blast. We book nightly by the trainer of the class bc it make such a difference in how you enjoy it! Casey and Lenny are our favorites and no matter the class it’s fun and they are always personable

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★ 5

Clean, well maintained. A large selection of free weight benches so you're not hovering hoping one will open up.

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★ 5

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★ 4

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★ 5

Love this place. Always clean, well-staffed, and plenty of equipment to use. This place has been packed before and I still have little to no problem getting to equipment for my workout. I'm always greeted by a smiling face and their staff are always willing to answer my dumb questions. Best gym I've ever been to!

Source: Google

★ 3

Went to tan tonight I had to clean the bed before I got in which I normally do anyway! However , 3 out of 4 facial tanners were out and the top acrylic was busted on top in several different places! Not safe and just a waste of time when there is no facial tanners! It’s the peak of summer some of us want a nice tan!

Source: Google

★ 1

Men's locker has been consistenly filthy and gross since Crunch took over. Whoever does the cleaning just slops a mop around over the filth and debris without even sweeping before hand. Showers are just as filthy along with the Sauna.

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★ 5

This gym is everything & more! From the energy on the weight floor to the front desk staff to the GM to the kids program to the trainers……it’s top notch! Membership is incredibly affordable for all that this location offers. Cannot recommend Crunch Fitness in Taylor’s enough! Whether you are just starting your fitness journey or are a tenured bodybuilder, Crunch has everything you need to achieve any goals you have for yourself!!

Source: Google

★ 5

I’m in love. 🤣 the Gym is huge and beautifully assembled. Staff friendly. The kids daycare has a fun “McDonald’s-like” play structure with a 2hrs limit. Worth the wait!

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★ 5

Best crunch there is!

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★ 5

As a long term gym goer since my time in the Marines and living like a gypsy afterwards the gym has always been my Iron church. I've gone to many different clubs throughout from la fitness' to Lifetime fitness clubs where you pay more for a better atmosphere. Taylors Crunch is easily on par with any high dollar Lifetime franchise through their dedication to provide a very clean workout floor, there are always staff sweeping, cleaning equipment and bathrooms, and providing ample cleaning stations fully stocked with paper towels and hygiene bottles. Their customer service are top tier, very kind and always respectful along with their training staff always seem very approachable and humble. There's every type of fitness style one can engage in spread evenly throughout the floor and it's not all mixed together which I find aggravating in some clubs but has good Feng shue if that's a term.

Even the members by and large seem very friendly and not all egotistical like some gyms promote and they really stand by their ethos of No Judgement and being an oddball myself I feel right at home. Whoever is the GM of this club he or she is doing a phenomenal job and it shows.

My only complaint which is more geared at corporate I assume is that I'm not a fan of being in someones filming while lifting and wish corporate could make new directives about people filming on tripods like they are on a film set for who knows what social media platform, God forbid one used for other purposes...

Thanks and please keep up the amazing work!
15 out of 10 stars you guys and gals.

Source: Google

★ 4

I have been a loyal member of Crunch since its opening and have consistently enjoyed the experience. The gym offers an impressive selection of equipment and the vibrant atmosphere makes it a welcoming place to train. Many of my friends also frequent this gym, which adds to the positive environment.

However, I was recently surprised to discover that my social media account has been blocked by the gym’s official Instagram. As a dedicated patron, I’ve always strived to support the gym by sharing positive posts and stories on social media, recommending it to friends and family, and making regular purchases. I maintain a respectful and professional demeanor during my visits and have never caused any issues.

I find it perplexing that a business would choose to block a supportive, paying customer on their social media platforms.

While I’m not upset, I am genuinely confused by this decision and would appreciate clarity. I believe fostering positive relationships with members is essential for any community-focused business.. Not blocking them for seemingly no reason.

Overall, I continue to value the gym’s facilities and community but hope for improved engagement with members moving forward.

This is a 5 star facility, and I will update my review when I receive clarity on this, and will share my experience which I assume will be positive. Or maybe their social media person doesn't like me!

Source: Google

★ 5

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★ 3

I would have given this gym 4 other 5 stars. But aside from the air conditioning there are two big issues. the men's sauna has been down for like 5 weeks. In the year of 2024 it does not take that long to fix a sauna especially and electric one. unacceptable. Secondly, when they remodeled this place. you would think they would have invested in a new water fountain because although it is a massive gym they didn't have the foresight to install a second station and as such the current station is constantly on the fritz (think mcdonalds icecream machine) and the water is warm half the time. This has been ongoing since this place opened last winter. I'm contemplating going back to Golds.

Updating December 2024 and Water fountain is broke for a least the 5th time this year. Just replace it already. Just a mess!

Updating Memorial Day weekend 2025. So the air conditioning is now fixed after over a year. Sadly the men's restroom is constantly dirty with grime and dirt everywhere. I feel like they don't clean it but once a week..it's been ongoing for a couple months for sure. The other crunches around town seem a little better operated.

Source: Google

★ 5

Working out at this gym is truly a pleasure. The staff has done an exceptional job of creating a welcoming and comfortable atmosphere, making it feel like a true home away from home. I would particularly like to commend Jill, Will, and Hedi. Jill's genuine care for each member is evident in her thoughtful check-ins and encouraging words. Will and Hedi consistently demonstrate outstanding customer service skills and are a great source of motivation for the members.

Source: Google

★ 5

I visited this facility for the first time today. Thank you Isaac for the tour! Thank you Neva for a wonderful Flow Hot Yoga class!

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★ 5

I love crunch Taylor’s, the staff is always friendly and welcoming. The gym is kept up very well. The equipment is nice and clean and the atmosphere is great. There’s a diverse group of ages that go to crunch which is refreshing in my opinion. I typically like going early mornings or right before school lets out. Their childcare is also an added bonus and offers plenty of entertainment for littles while parents get in their workout. I have went in the evenings through the week and though it’s busier, it’s never been a situation that I was unable to complete my workout quickly.

All the trainers are super friendly and I like that you have lots of options with crunch to do group classes or one on one personal training. If you have not checked out crunch Taylors, I strongly recommend you do.

Source: Google

★ 5

I’ve been going to crunch fitness Taylor’s for over a year now. For the price of memberships, you get a LOT of equipment and various amenities. I like the equipment, squat racks, people that go there, and above all, the staff. Every staff member there is kind and helpful. Phenomenal customer service. For a few months I was having billing issues (ABC’s fault not this specific gyms billing error) and they were able to go above and beyond getting it corrected for me.

The only complaints I have:
- The bathroom/locker room is kept clean, most of the time. Another toilet stall would be best. The benches in between the lockers need to be tightened down more as they wobble a good bit.
-Occasionally, MULTIPLE of the paper towel dispensers will be out.
-At peak times the parking lot is a nightmare (again not their fault)
-This gym needs 2-3 chest fly/rear delt machines (they only have one)

Source: Google

★ 5

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★ 3

It's a good gym, I like the personal training, classes, equipment and amenities. The staff is also really nice. BUT, there is no air conditioning. I have heat sensitivity so I'm afraid if this is still ongoing by summer, I will have to join a different gym. Please look into fixing this.

Edit: Still no air conditioning, it's been broken since July when it was still Pivotal. Fixing it doesn't seem to be a priority so be aware if considering signing up. I feel really bad for the employees who have to be here all day.

Edit 2: Still no working AC. It broke last year in July, there's no excuse for it to still be broken in May other than greed. Ya'll need to do something before an employee or member has a heat stroke. I have now downgraded my review to 2 stars for this reason. This is a liability waiting to happen.

Edit 3: Almost June and still no air. I've quit going and will most likely cancel my membership. I'm over it at this point.

Edit 4: I've requested to cancel my membership. Treating employees and members like this isn't okay. Whoever owns this place needs to sell it to someone who can afford to maintain it. Waste of a great gym. I also don't appreciate the blatant lie in the response from the owner. I was a Pivotal member and know employees, I know that AC broke before Crunch took over.

Edit 5: Apparently the air is fixed and the gym is under new ownership which is amazing news.

Source: Google

★ 5

Love the Crunch family at the Taylors location! If you’re looking for a place with lots of variety as far as equipment and classes, check them out. There’s also tanning, massage beds, a sauna, and other amenities not found at a lot of gyms. There’s something for everyone here!

Source: Google

★ 1

The worst gym experience of my life. The management team is highly unprofessional. Kept charging my account for personal training I never went to even though I cancelled in advance . They lost all my papers I signed to cancel and when I called to complain the managers wouldn’t speak on the phone with me they only TEXTED me . The training is a scam …. To these people you are only a dollar sign.
No one knows how to run a business at this place.

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★ 5

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★ 4

They should have more leg extension machines

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★ 5

It is quite impressive to see that nice variety of machines to use. The staff is very knowledgeable and helpful. Shout out to Aaron, my personal trainer. He has instructed, pushed, and motivated me as he trains me. I would definitely recommend him if you want/need a trainer. Well done Crunch Fitness.

Source: Google

★ 2

The gym itself is well equipped and very nice. The spray tan booth and room however are GROSS!!

It's very obvious it is not cleaned or cared for regularly. Pretty nasty in here and the walls are appalling. It's really sad how terrible the sanitation and cleanliness is. Having spray tan available makes this gym unique and I love the feature but it must be cared for!!

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★ 2

It's a great gym but they've changed their hours and now as a person that works 3rd shift, I cant go when I want to anymore. I'm thinking about changing to a gym that's 24 hours. Their hours aren't convenient.

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★ 5

The community and vibe of the people here is unmatched. The population of this gym is made up of some fantastic people!

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★ 5

There classes are great 😁

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★ 2

For the most part I love this location. I have two issues though. First, I use the showers most mornings after my workout and it seems like they never get cleaned. There’s mold on the surfaces and the shower curtains. And the locker rooms floors in general look like they don’t get swept/mopped. My second issue is that the sauna could use some work. The door isn’t sealed so the sauna never reaches the temp it’s supposed to and you can feel the draft coming in from the door.

Overall, it’s a great location and the staff are always friendly. I know it’s a busy place so cleanliness isn’t always what it should be, but the locker rooms at least could use a little more cleaning.

Source: Google

★ 5

I’ve gone here since it’s opened and I LOVE the classes so much, I got to one everyday lol, my daughter loves the kids crunch, she always asks to go “play gym”, love the staff too, they are so personable.

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★ 5

Heidi and everyone else are seriously the best staffers. Always so friendly and welcoming! I always have a great workout when they’re there ☺️

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★ 5

Awesome gym! My Family and i love it!!! And the staff is super nice! And Will And Guzman are so funny and nice!

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★ 1

I’m adding one star today, but if I could, I would put zero which is not normal because I love this gym and mostly everybody is super friendly but last night I experienced something that should have never happened from an employee at crunch Her name is Heidi she is super rude her and her friends were at the front desk talking about me right in front of me. I could hear the whole conversation so what happened was I am a member at crunch have been for almost a year for over a year. I went in with my daughter, I had to use the restroom so I ran to the restroom and my daughter tried to get a spray tan which we have always been able to. they’ve always let us. I’ve never said anything well she was super rude to my daughter. Was like you need a membership blah blah, which is fine that’s fine. I got it. I probably should’ve gotten her one anyways, but and I didn’t say nothing but then I came out of the restroom and I signed the paper so I could go get a spray tan and she was like I told them no to the gentleman that was at the front desk and her friend goes you told them no who does that that’s so ghetto like right in front of me, I could hear the whole conversation so then I confronted them and they said that they weren’t talking about me. They were talking about the Greenville location so I just felt like it was super inappropriate for an employee at crunch to talk to other members about a member in front of them so I will be doing anything I can even though this is the closest one to my house. I will be going somewhere else by the way, Heidi and your friends I have ears. I heard the whole conversation so you can say whatever you want that you were not talking about me but I can tell you Word for Word the conversation I was literally 2 feet from you.

Source: Google

★ 5

Heidi is the best, always so welcoming. Best gym ever!

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★ 5

Gotta love it
Love all the crew 🫶🏼🫶🏼

Source: Google

★ 2

I loved going to this gym BUT I will have to reconsider due to the lack of effort from the team to better the experience for customers. I asked a front desk associate if there could be signs put up to re-rack weights but he told me management thought there were too many signs up already. When looking around, they are all promo signs! Its unfortunate that they care more about making sales than teaching gym ettiquete. I’m a petite girl so having to take off all these 45lb weights on every machine I go to is affecting my fitness experience. Consistently every day as early as 5am there are weights left all over the machines. PLEASE start to promote gym ettiquete over a quick buck.

Source: Google

★ 1

My experience here has been very hectic. Overall, have bad service it seems if I want to make any change to my membership it has to be in person. I will not be going back here.

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★ 5

Love love love the group fitness classes. There are so many options every night of the week to keep you motivated and engaged! JD, Bonnie and Mary are amazing instructors!

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★ 5

I have been a gym enthusiast for several decades and I can honestly say hands down out of all the gyms I belonged to for years...Crunch is it hands down! I honestly love everything from the various classes to the sauna/red light therapy. Most of all, I love the instructors and their passion for everyone to succeed! Lenny and Bonnie are two of the best. The have the best classes along with equally great music! Undoubtably all the trainers are wonderful! I have wanted Crunch to come our way forever and thankfully they did!

Source: Google

★ 5

BIG fan of the Crunch of Taylors! Great equipment and a great team behind the counter!!

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★ 5

Crunch has improved all equipment (since it was prior company). New equipment. Spacious. Air conditioning issues have been fixed. I have worked with a personal trainer , Karen L. , for over a year now. She is outstanding. Willing to work with my specific goals and develops custom workouts for every session. She has provided workouts for travel and has routinely researched ideas and workouts to address problem/inflammation areas. She is a great trainer!

Source: Google

★ 4

Love love love the tanning beds. Just wish you could lay or stand longer!

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★ 5

This gym is the best! So many options for equipment. Affordable and not too crowded. I feel like I don’t usually have to wait on equipment. The staff is the best. They actually are the reason I love this gym so much (shout out to John G) ! Great place for beginners or experienced gym goers :)

Source: Google

★ 5

I really like this gym, I always enjoy the energy! I enjoyed the zumba clases 🥰

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★ 5

I joined in November of last year, and this place is great. They did have some AC issues, but it's fixed now. The instructors are by far the best I've ever had. I've made several friends here, run into a few coworkers, and even met a neighbor who lives a few doors down from me.

Source: Google

★ 5

John is the best!

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★ 5

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★ 5

This gym is great! The staff are all very friendly and welcoming. The instructors for the classes are positive and encouraging as well as the training staff. Overall, the staff at the gym fosters an energetic and supportive atmosphere! The facility is always clean and the equipment is serviced in a timely manner if out of order. Also, their air conditioning is back up and working!! Yes, it can get crowded and busy, but I believe that comes with the population density and their location. I recommend this gym if you’re thinking of starting up at one for the first time or for a switch!

Source: Google

★ 5

Heidi is amazing! She is incredibly nice, helpful, and always goes above and beyond to make sure everything is taken care of. I would also like to thank John and Rashun for all of your help as well—I truly appreciate the outstanding service from all of you!

Source: Google

★ 5

Love John! He’s great:)

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★ 5

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★ 5

The best gym environment in the upstate, Great staff, incredible energy, and consistent engagement with each visit. This crunch is the forerunner for the franchise here in Greenville South Carolina! 📍❤️‍🔥

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★ 5

Great class! Nice work Lenny!

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★ 2

- 20+ TVs in the building and at any given time only 1 or 2 are actually on.
- Only a year old and already lots of equipment down and pad/covers torn.
- Maintenance never really completed. Still exposed wires, unfinished areas, things not working. Doesnt seem like any maintenance or upkeep has been done since opening.
- Super crowded and bad parking but thats not that fault.

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★ 5

This is my main gym now, and it’s always been smooth no problems for me (I do tend to go before or after the rush that hits around 5pm)

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★ 5

I love this gym and their hours. Staff is super friendly and helpful. Love the tanning benefits as well. Hot yoga, mat Pilates, Pilates reformer are my favorite. Only wish they had an assisted pull up machine (I’m weak obviously) and wish they had 5am mat Pilates, reformer or hot yoga. Hot mat Pilates would also be amazing!

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★ 5

I belong to the Gvl Crunch, but I come for classes here with Kathryn and Margarita who are fantastic instructors with great rythym, choreography and music!! We need more classes with them, I miss working out with them on Sundays!

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★ 5

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★ 5

I've been a member since September, and I love it! The staff and others members are so friendly and are willing to help you if you need it. They have some great amenities including tanning, red light therapy, and massage chairs.

One of my favorite parts has been the classes that come along with my membership. Each teacher is extremely passionate about helping you reach your personal goals. They keep class fun but still challenge you to do your best, and there are so many different types of classes! The Second has been the personal training. I have had two personal trainers Addison and Lenny. They've both helped and taught me so much! Couldn't recommend Crunch in Taylors enough! Thank you all for eveything you do!

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★ 5

Friendly staff. My kids love going to Kids Crunch area.

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★ 5

The front desk staff are super helpful and friendly. The new air conditioning system is amazing! The gym is always clean. The kids crunch has friendly staff that are exceptional with the kids.

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★ 5

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★ 5

Awesome Kids Crunch Staff!

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★ 5

Great quality, kind staff, and loads of utilities. Love it!

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★ 5

Clean and convenient location

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★ 5

I ❤️ TAYLORS Crunch❣️March 2025 Air conditioning is working, hot water in the showers, filtered water available to fill your cup or water bottle. Plus the same great culture and experience I’ve enjoyed at this gym for many years. Lots of new, well-trained yoga, spin and fitness instructors❣️

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★ 5

Recently joined. Even with a lot of people in the gym, there is plenty of available equipment. It will be interesting to see what the gym feels like next summer, if they don't have AC fixed. But for now, it's fine.

Edit: changed to five stars. I've really enjoyed being here. The flow classes with Mary are great!

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★ 5

Love Crunch Taylors! Well maintained and awesome staff! This is my 9th week joining and the fitness instructors are the best in the area! Lenny’s HIIT classes!!! JD any class she facilitates!! Kieth love the beats in your Ride class!!!💪🏋️‍♀️🚴‍♀️

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★ 5

Lenny is an awesome instructor. He gives advise and guidance throughout the class. Great energy.

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★ 5

Loving the classes and everything Crunch offers. The HIIT Class with Lenny is great and the spinning classes are the best too.

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★ 3

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★ 5

Lenny Tolbert’s classes in Taylors are great! Crunch has so many options for different classes, definitely recommend. The bomb !

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★ 5

The classes are great, staff is friendly and helpful, and Karen is an awesome trainer!

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★ 5

The staff is extremely welcoming and nice. Shoutout to Guzman, Will and Heidi. The new dispensers look so classy and fitting, and the bathroom has been smelling so fresh and clean lately! I love the amenities that are provided, and the amount of equipment this gym offers. Also, many of the instructors and trainers are amazing as well, I see them being attentive to their clients and involved in the well being of non clients :). Let’s go Crunch Taylors!!

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★ 5

We have been very pleased with Crunch Fitness, especially the Taylors facility. We also train with Karen Lockwood who is phenomenal. She pays attention to both our goals and our limitations and designs workouts that are fun (well - mostly fun LOL) and challenging. We've been with her for a little over a year and are seeing the results we need to see for people over 60: blood pressure, blood sugar, body mass and balance.
The staff works hard to maintain the equipment and when something is broken they try to get it fixed in a timely manner. The gym and locker rooms are clean and well lit. If paper towels or disinfectant is running low, they are quick to replenish it when it's brought to their attention.

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★ 5

Me and my wife work out here weekly we like it. Karen Lockwood has worked with us as our trainer she is the best!

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★ 5

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★ 5

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★ 5

Whether you want to workout on your own or join a fitness class this is the gym for you. It offers many machines and a variety of fitness classes for all levels.

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★ 5

Large gym. Busy but didn't feel like it because of so much equipment! Great experience!

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★ 5

Took a class from some guy named Lenny. It was actual good and challenging. He is probably the most engaged trainer I have encountered. I like the gym in general, plenty of equipment and it seems to stay clean. Pros: A lot of equipment options and cleanliness. Cons : sauna is too small and someone needs to get the huge dudes who drop the weights on the floor to stop. It’s ridiculous, unnecessary and annoying.

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★ 5

Crunch Taylors is a great place to work out and the HIIT classes with Coach Lenny Tolbert are always fun and helpful!!

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★ 5

I look forward to going to the gym every day. Working with my fabulous trainer Karen keeps me accountable and motivated. I have never felt better!

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★ 5

I love this gym! The front desk staff is always nice and welcoming. The gym is large and has many options. Massage chairs and tanning. Child care and tons of classes and equipment
I highly recommend this gym!!
The GM is amazing too! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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★ 5

Taylor’s is a great place my Trainer Karin is very kind, she listens to my concerns and helps me to workout to my ability.

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★ 5

Karen Lockwood is the best! She takes time to explain the exercises and makes sure you understand what and why you are doing what you are doing.

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★ 5

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★ 5

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★ 5

This gym is just the best! I was hoping to get in better shape and lacking social life till I jumped into the classes. Now I have tons of friends and we all encourage each other to push our goals and get healthier together! This gym is brand new and all of the equipment and classes are top notch. Management is the best and everyone is constantly working behind the scenes to make the experience great for everyone. Would highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

Great place almost as if it was a gym that you exercise at and the sauna is really good

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★ 5

Crunch fitness is a great place to go and better yourself. Ever since I started my journey at crunch I’ve seen my change and everyone is friendly and helps each other out.

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★ 5

so many kind employees and great experience

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★ 5

LOVE THIS GYM

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★ 5

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★ 5

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★ 5

Great value, friendly and helpful front desk. So many great classes- everything from Hitt to hot yoga!

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★ 5

I Love this gym. Great staff and amazing members that all feel like family. The Group Fitness classes are very welcoming to all levels of fitness.

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★ 5

Amazing Service, Equipment, Environment. Just an amazing gym overall 🙌🙌

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★ 5

Great gym with so many fun and different classes! And the hot yoga is the best!!!!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

This place is a joke. I tried it out for 6 months last year and finally quit since they never fixed the AC and it was not safe to bring my kids to the play area. Even from the beginning this place didn’t feel clean and the staff barely knew anything…. Always giving round about answers to when the AC was going to be fixed or what the problem is. I’ve heard they have fixed it now but I don’t care to find out if that’s true or not. Way over crowded unless you go early in the am. And now, I’ve just realized— silly me—but they’ve been continuing to charge me the monthly fee after my confirmed cancellation. What a scam! I’m much happier now at Planet Fitness. It’s clean, not over crowded, and has tons of AC and fans. They recently renovated and it has everything I need for a good workout!

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★ 4

Meet a great trainer and signed up to work with me for 3 months twice a week. Hope I can do this core class

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★ 1

My husband and I have been members with Crunch since day 1 that they opened. I can tell it’s gone downhill since they opened. The tanning beds have one lay down that the plastic is broken rite below the facial bulbs and there are several beds in there that have had bulbs out for a very long time. When is this going to get replaced? People pay good money to come to y’all’s gym, so can we please get some new bulbs. The people that work there are all super nice and if you mention it to them, they say we hear this all the time. So the best thing to do is write a review! Thank you!

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★ 1

I am super disappointed about the equipment at Crunch Taylors being broken ALL the time. Every week there are at least 4 treadmills broken and it takes awhile to get them fixed only for them to break a few days later again and we start the process over. Crunch keeps offering deals for new members and having open houses yet the equipment isn’t working for current members. The door in the women’s sauna is a joke as well. It does not close and lets air out on all sides. This has been complained about many times by many members and nothing has been done to fix it either. If we are paying for a membership we expect to have working machines and and a sauna that actually works.

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★ 1

Still sitting in the parking lot after trying to have tour. Guy at the front desk ignored me when I was standing at the front desk. He looked at me and continued to laugh it up with a couple of guys. He the. Then proceed to tell me he was alone, couldn’t take me on a tour, told me to tour myself and when I was done and walking out. I saw/heard him gossiping and joking around with 2 members while still ignoring me.

I came in ready to sign. Left disappointed without a membership. Good job Crunch Fitness!

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★ 5

Good gym just 5 pm to 7 pm is hard for work out.... I love it

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★ 1

No AC, kids crunch has hours that change almost every other week it seems like with very unpredictable and unreasonable hours.

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★ 5

Well, let me tell you about my recent escapade at CRUNCH FITNESS in Taylors, SC, folks! Now, as a classic American dad, I walked in there with my trusty gym bag, some old sneakers that have seen better days, and a heart full of determination—just like the time I decided to fix the leaky faucet and ended up flooding the garage!

First off, the place is as bright and welcoming as a fresh batch of cookies coming out of the oven (and let me tell you, I know cookies!). The staff? They greeted me like I was the long-lost cousin who just returned from a trip to the Grand Canyon! I almost expected them to throw a welcome parade. They were friendly, helpful, and ready to guide me through this fitness journey—just like GPS, but without the annoying voice telling me to make a U-turn!

Now, the equipment! Oh boy, it’s like a playground for grown-ups. I’m talking weights, cardio machines, and even a smoothie bar that could make a blender blush! I hopped on one of those treadmills like a toddler on a sugar high, and let me tell you, I felt like I was running from my responsibilities—just kidding! I was actually running towards a healthier me (and maybe a slice of pizza later).

And the classes? Oh, they’ve got everything! From yoga that’ll stretch you like a rubber band to high-intensity workouts that make you feel like a superhero—minus the spandex, of course! I tried a Zumba class and let’s just say, I might have two left feet and a case of the giggles. But hey, if you can’t laugh at yourself, what’s the point?

The best part? The atmosphere! It’s as motivating as a motivational poster featuring a cat hanging from a branch with “Hang in there!” written underneath. Everyone’s cheering each other on, which is just like my kids cheering me on when I attempt to catch a fly ball in the backyard—bless their hearts!

CRUNCH FITNESS in Taylors is the place to be if you want to get fit, have fun, and maybe embarrass yourself a little—just like a dad should! So grab your water bottle and get ready to crunch those goals!

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★ 5

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★ 4

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★ 5

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★ 5

Fantastic facility, wonderful team!

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★ 4

Pros:
Can be affordable for tight budgets, a lot of up to date equipment, different types of equipment, power 1/2 hour section, AC will be working soon, more parking than other locations but still hard to find a spot sometimes, red light therapy and sauna are welcome surprises for a chain gym.

Cons:
1 water fountain station for the entire gym (2 fountains), 1 of 2 water fountains and water bottle refill machine are broken, paper towel dispensers for wiping down equipment are only on one side of the columns so it’s hard to access some of them because they are very close to a machine or they run out quickly, only 2 urinals and 2 stalls for men in a giant gym, several pads on equipment are cracked or falling apart, hard to do power 1/2 hour section in order or have to wait on machines since many people use them like any other machine so it takes much longer than 1/2 hour, $9.99/month is actually $11.99/month after “taxes” but it’s not listed on the website anywhere, not open 24 hours anymore.

Recommendations:
Add another water fountain station, add another paper towel dispenser on the other side of columns so it’s easier to access when nearby equipment is in use, replace worn down pads on equipment, isolate power 1/2 hour machines instead of put them right in the middle of the gym next to all the other machines or section them off better, be up front and put the yearly fees and monthly processing fees on the website so people can make informed decisions.

Edit: water fountain and water bottle refill station are fixed. 3–>4 stars.

Also, there’s only 1 abduction/adduction machine and it’s pretty popular. Could you look into getting another?

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★ 5

Yeah it’s pretty good. I like the front desk staff

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★ 5

Staff is always friendly and professional!

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★ 5

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★ 5

It’s pretty hard to beat ample equipment, childcare, sauna, classes, tanning beds, spray tan, red light, massage chairs, childcare, and trainers on site for $30 a month!

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★ 5

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★ 5

Great gym with many options for all different fitness levels. The staff is always helpful and welcoming. I recommend this gym to anyone starting out on their fitness journey or a life long gym rat. Crunch Taylor’s is great!

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★ 5

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★ 4

Muy bueno .

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★ 1

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★ 5

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★ 5

A home away from home! Most knowledgeable and caring staff in the upstate! Heidi and John are the best.

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★ 5

I can’t say enough good things about Crunch, specifically John Fournier. He is passionate about fitness, but even more passionate about seeing his clients succeed. It is obvious that John loves what he does & the people he does it with. Crunch is lucky to have him!

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★ 5

Very popular spot for a workout. The workers are very helpful and kind. The Crunch classes are a must to try. They have everything from Hot Yoga to Spin classes and palates!

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★ 2

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★ 5

So many people whining in these comments.

It does exactly what you expect it to do as a gym that's an upgrade from planet fitness.

Yes it's packed a bunch. Yes the ac was out.

Get over it. Keep up the great work team!

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★ 4

Great place to get a workout in, but it is no longer 24 hours

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★ 5

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★ 2

Been going here for well over a year now. Used to love it, open 24 hours so it can easily accommodate my schedule, the place was less crowded at night, cooler temp because of the broken a/c and less people heating the place up, more access to the amenities which they already have very few of. But with the change of hours i believe I’ll be cutting ties with crunch. A lot of promises but no fulfillment to match it. New owners talk about low profitability being the reason for cutting hours but apparently don't see that the hours were the selling point for a lot of people. Losing patrons business isn’t profitable either.

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★ 3

An upgrade from the old Pivotal, sort of?

This is a completely remodeled gym after a buy out. It has it's pros, with some issues.

Pros:
It's cheap. As a result they have a much larger member base than pivotal did.

All the equipment is new. There is a pretty good variety of everything and I appreciate the amount of power racks and platforms they put in.

They have a huge dumbbell rack, big enough that there usually isn't a lack of a certain weight for everyone. It goes from I believe 5 lbs to 120 lbs.

They have some other amenities as well, massage chair, tanning, child care, etc.

Cons:
The AC was non functional for roughly the entire first year. The AC had broken last summer when this was still Pivotal, and was supposedly fixed, but apparently not. It was finally fixed around Thanksgiving of 2024.

It can get really crowded during peak hours between ~4 to 8 PM on a weekday. To the point that if you have a specific workout in mind you may have to wait for equipment. Not as bad as the Pleasantburg location at least though as this space is much larger.

There could be more treadmills. They're usually almost all being used, and there is typically two or three that don't work at any given moment, for whatever reason. Also, despite everything being new some things are broken already. Thankfully, they seem to be pretty quick to repair things. There is also some other minorly odd equipment selections but not a huge deal ( could really use another chest fly/rear delt, and a third leg extension/curl).
There is about a ~40 yard piece of turf, which is good in theory, but mostly just gets used for people to lay and stretch on, and would have probably been better served as more equipment, or at least half the size. There is a full second turf strip in the "HIIT zone" that can be used when group classes aren't being held as well.

The men's locker room needs work. They didn't replace any of the old lockers, and a lot of them are broken. Some of them have either been removed, the door broken off, or ripped off, or a combination of the above. (These have now been fixed).
There is also sometimes no hot water in the showers.

I can't speak to the personal training, classes, or other amenities as I don't personally use them.
I'd give it a 3.5 if it would allow, fix the AC and I'd say it's a 4, just a bit too crowded during peak times.

Edit: currently 83 outside today, 82 in the gym. 👎👎

Edit #2: Still no AC. They've installed a bunch of large fans on the wall which help a little but it's still super hot in the gym.

6/25/24 update. AC still doesn't work. It's currently 85 in the gym (and feels like it) according to the thermometer on the wall. Ambient temp outside is 93 currently.
I like the gym but knocking another star off just for how ridiculously hot it is in here.

7/10/24 update:
They released a statement on social media about their lack of AC indicating it would be 12-15 weeks before it's fixed (conveniently will be fall by then?).
They have installed about 5 or 6 portable AC units throughout the gym, which has helped a little, but it's still pretty toasty in here. 78 degrees at 7-8 am this morning. Helpful, but still not the same as central AC.
They also fixed most of the lockers in the men's locker room, so at least they're listening to member feedback.

9/12/24 update:
Still no AC. I'm still going as it's super close to my house, but it's still pretty warm in the afternoons.
I don't believe they have any real plans on fixing the AC this year.

9/30/24 update:
AC still doesn't work. Also received an email that they were raising membership price by $7 a month starting on 11/1. Downgrading to 1 star.

12/10/24 update:
After nearly a year since opening, they finally replaced the HVAC unit. Given that it is winter, I can't speak on how warm it will be in here on a 90+ degree day. Hopefully better. Bumping back to 3 stars.

Source: Google

★ 5

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★ 5

We were visiting my mother in law for Thanksgiving and Crunch fitness was the closest to her place. My husband and I walked in and asked if we could workout for the next few days when we are in town. We were greeted by Mr. John Guzman who was so polite and helpful. He simply offered us free try outs since it’s only for a couple of days. So the five stars is mostly for Mr. Guzman. We appreciate his kindness and professionalism especially he didn’t try to sell or pressure us to join at all! Crunch doesn’t have the best cardio machines, the treadmills are pretty basic but the facility got enough space for free workouts and weights for your needs!

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★ 5

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★ 5

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★ 1

If you're looking to work out in a super warm and humid environment, this location is it. Promises of the HVAC being fixed have gone on for over a year, close to 2. The a/c has been broken since it was pivotal fitness and still not functioning as crunch. On top of that, the teens at the nearby high school have made this gym their hangout and hook-up spot. Do your research and check out your options before you make a final decision on crunch. Other crunch locations may be better.

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★ 1

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★ 4

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★ 2

I love the equipment and massage chairs, but it’s always crowded and the a/c doesn’t work.
They have a few fans but it’s so hot I don’t even want to workout. The bathrooms are so hot I’m sweating while getting ready for work. This photo was taken at 5am.

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★ 1

It’s sad that another gym now decides to cut their hours overnight. When I joined Crunch I signed a monthly contract for a gym that is 24hrs and could accommodate my late hours due to work but then they changed it with less than a weeks notice. I decided to cancel my membership today and I was told that due to the 30 day cancellation policy I will still have to pay for another month.
feels like a rip off…

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★ 5

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★ 5

Nice atmosphere and friendly staff

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★ 4

I tried Crunch for the first time last summer and was all around pleased with the offering. I travel for work and sample gyms all over the US. The A/C was out but they placed temp units all around the gym which was fine; a little stuffy at times but tolerable. (admittedly I was working out in the middle of the night so it might have been awful in the day) All the equipment at this location is new and if you love the step mill like me they do have the newer Stairmaster that IMHO are better than the Matrix brand. The facilities were clean and well maintained with a great sauna. The showers are huge and the locker room was spacious except for counter space. The staff was always accommodating and friendly. The big standout for this location was the deep tissue massage chairs. 30 minutes in the chair after a workout was phenomenal. Of course they don't replace an actual therapist but I can say that just for improved circulation at muscle tissue alone they are very beneficial. After visiting a few of the their other locations I was disappointed to not find these wonderful machines but all in all my experience was consistent.

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★ 1

I signed up with them and during my work I couldn’t attend but 3 times I have been trying to cancel from the first month during my work changes, and Every time I call as i couldn’t physically attend the gym to cancel in person, they said ok we canceled for you, and month after I will find a charge from them and I call back said same thing. I have wasted 3 months plus annual fee for service I haven’t used. Just be aware before signing up

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★ 1

Nothing like losing $400+ in personal training credits because your gym has a no-refund policy when you cancel due to lack of HVAC. Probably need to take them to small claims court tbh.

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★ 5

If you are looking for a high-energy workout, then Zumba classes are for you. The instructors (Kat, Margarita and Amber) are not only amazing dancers, but also really great people!! I love them and their classes!!❤️❤️❤️ They make Crunch Taylors great!!

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★ 1

I would leave zero stars if I could. It’s hot as hell, no ac and stuffy. There’s no mirrors in the locker room to get ready and when we asked staff when they were going to put one up the staff said they were putting all the money into the other Greenville location so that’s cute. Also the change of hours is not ideal. Th

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★ 5

Let me preface this by saying that as a society, we have been coddled, in general,we lack the innate ability to improvise. I say all that to say that Crunch Fitness loss air conditioning, but maintain the open gym hours and improvised with air blower fans (the fans were terrible), but it made me realize how nice it was to work out in a heated environment and I genuinely believe the environment aided me in reaching my target ❤️ rate a lot quicker so much that I truly enjoyed today's gym experience so much that I wouldn't mind if one day a week the air wasn't functioning normally. This is also ther largest church fitness I've ever been inside of and the hours are excellent. Crunch fitness-Taylors thank you from my ❤️

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★ 1

The gym air conditioning is broken and its REALLY hot in there at the Taylors location. The staff member said they did not know when or if it would be fixed. If you don't care to fix these things for customers, its just not the right gym for me. It was not very clean looking either. Very disappointed.

Source: Google