Crunch Fitness - Bell Road

Nashville, 3634 Bell Rd, Nashville, TN 37214 | ★ 4.6 (335 Review)

📞 +1 615-708-7685

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Gym Fitness center

About the Club

The Crunch gym in Nashville, TN fuses fitness and fun with certified personal trainers, awesome group fitness classes, and a "no judgments" philosophy. Come check us out today and see we’re the #1 gym in Nashville!

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 Crunch Fitness - Bell Road
 Crunch Fitness - Bell Road
 Crunch Fitness - Bell Road
 Crunch Fitness - Bell Road

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Reviews

Sara Stevens

★ 5

Source: Google

John babauta

★ 5

Great place, very clean and equipment is top notch

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Terry Barlow

★ 5

Crunch on Bell Rd is the best. Large workout facilities, plenty of diverse equipment and always clean

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Natasha Blu

★ 4

Needs sanitizer like it used to have. I don’t know why they took the sanitizer stations out.

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Joan Huntley

★ 5

Love it, Crunch- Bell Road has professional staff, Great and knowledgeable trainers. W/ Jeremy in Pesonal Training, and w/ great facilities, makes working out and absolute joy. Can't wait to see more classes added to schedule later in the evenings, but I'm sure that is coming.

Source: Google

TJ Emm

★ 1

Full of kids that don’t rerack their weights and respect the equipment. Also full of people who just sit on their phones and take 10 minute rest breaks. The heat is always turned up here even in the summer and spring so it’s always extremely hot. Used to be good when it first opened but undesirable people started joining and the rest is history

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Patti Neal

★ 5

Their entire staff is amazing. All the trainers are dedicated in helping you reach your goal. Besides that, it’s good for you. Try them out and see for yourself.

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Brissy Johana Hernandez Sierra

★ 5

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Aholibama Nuñez

★ 5

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Marcella Kowalski

★ 5

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Mark Lynn

★ 5

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John Baumgardner

★ 5

Everything was fine, everyone working there are friendly. The facility is clean.

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Mark Hinkes

★ 5

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Valeria Ortiz

★ 5

Pretty good experience. So professional, very kind. The gym has so good equipment and classes and membership so complete

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Diane Roberts

★ 5

Lexi is my trainer. She is thorough & hit the spots I am concerned about. She is patient & professional. She is also easy to talk to & she listens to you & accommodate accordingly. I think we will get along nicely

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Gared Mata

★ 5

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Dianne Tatara

★ 5

Shay is a wonderful yoga instructor!

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Jane Owens

★ 5

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Josh Asbury

★ 5

1st time visiting crunch fitness!! Went with a friend & had a good workout!!

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Danny Wilson

★ 5

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Gisselle Alvarado

★ 5

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Genesis Vasquez

★ 5

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Sandro Corzo

★ 5

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Brittney Drew

★ 3

Took a tour 2 days ago. I was impressed. Signed up for peak membership which comes with classes including yoga. App is telling me yoga is not something I have access to. My 3 stars are because nobody ever answers the phone, and it’s been several hours and nobody has called me back either. Does nobody ever answer the phone here?? I need some help to fix this because my yoga classes would be morning ones. I like to plan in advance a day or 2. I signed up with high hopes, and now I’m seriously questioning my decision.

Source: Google

Zoe

★ 5

Shelby made becoming a new member easy while being professional, explaining my options and giving me a tour of the gym!

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Cole McNair

★ 5

Wowzers😍

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ALICYN FALANGA

★ 5

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Ramiroo Cruz

★ 5

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Tanya Lee

★ 5

Brandon's Zumba class on Thursdays is always fun and still a great workout too.

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Saray Perez

★ 5

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Elizabeth Miterko

★ 5

Very clean gym and staff very helpful

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María Alejandra Zerpa

★ 1

I cancel verbal as they say in the moment I get my membership without contract (you can cancel in any moment, just let me know) and now they send me to collections. Ruin my credit score, at this point I don’t care but I won’t pay nothing. Lies just to enroll it. 🤬🤬🤬

Source: Google

Charmine Lewis

★ 5

Nice and huge gym Kari g great person and employee

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Scott Sadler

★ 5

Great service!

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Wanda Jackson

★ 5

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Bruce Richey

★ 5

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Carlos jose Campos yancent

★ 5

Excelent

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Debra Rindhage

★ 5

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Morgan Reilly

★ 5

Kari is an amazing trainer. Her flexibility with my travel heavy work schedule is really what keeps me going and staying motivated when I’m not able to meet with her in person. Her training is completely tailored to my needs overall and even day of, which I appreciate the most because it shows that she truly cares about my progress and isn’t after just getting a paycheck. After 8 months, I can say that I feel better physically and am more confident in my form when working out independently.

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David Wemyss

★ 5

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Yevgeniy Androsyan

★ 4

Not the most sophisticated Crunch location but neat, clean and friendly.

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Undisclosed

★ 1

SCAM! They don’t let you cancel!! FALSE ADVERTISING!! If you PAY EXTRA to get the “cancel anytime” subscription, they don’t let you cancel anytime! You have to cancel in person within a certain time frame AND still have to pay another month!!! Also whatever you do, DO NOT DO PERSONAL TRAINING. Most of trainers are nice but the manager Tim is honestly a horrible person. I wasn’t presented with a contract when I “signed up” & their team falsified my signature onto their contract & when I wanted to stop my sessions Tim claimed I “agreed” to pay for a bunch more sessions per a contract that I didn’t even know existed. I tried reasoning with him that I wasn’t made clear on the conditions at the beginning, but he wouldn’t listen and was impossible to reason with. The whole company is sketchy. They don’t even have a corporate number for help with this kind of thing on their website. The one that they have listed is for a different gym!! I called and they said they get calls from Crunch people all the time. Also reviews all over the internet say Crunch is a scam. Seriously, just save yourself the trouble and go to a different gym.

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Jessie German

★ 4

The gym is very clean, professional, and the personal training staff aka Kari G is very professional, sweet and very considerate of what needs to be done and how to approach things.

Source: Google

Ricky

★ 1

This place is scam for $1.00 membership and then when you cancel you have to pay for annual membership and let them know in one month advance. What if you just started and wanted to cancel. It’s stupid offer the gym is offering don’t buy and not to be fool in $1.00 membership for one month.

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Jefferey Hall

★ 4

Friendly and informative staff! Music is too loud and not very tasteful!

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Eckner Moreira

★ 5

The gym was clean and it.was not crowded. Was able to complete my workout with not interruptions. The equipment was all there and the other members were friendly. Everybody doing their own thing.

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Cleyver Morales Velazquez

★ 5

Kari german is a gratis trainer at crunch

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Tucker Reid

★ 5

By far the most clean and organized Crunch I’ve been to. Seems employees are active with keeping things in place. Another plus is Romeo who helps run the desk has a positive and approachable vibe which is always great for making the gym feel like a community. Great job team!

Source: Google

mamo alkan

★ 5

Kari german great trainer so get some help

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Julia Obringer

★ 5

I LOVE going to Crunch Fitness… The machines are absolutely amazing. So high tech and ergonomically correct. The Hydro massage tables are a bonus! The fitness classes, and hot studio is amazing for yoga and stretching

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Hayden Vonlobstein

★ 5

The best gym in the whole entire world Gavin is the goat

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Goran

★ 5

I had a great experience in this place

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Nathen Fullmer

★ 4

Like all gyms, the sales calls for fitness have started. The facility itself is quite good. I was pleasantly surprised by all of the equipment and layout. Probably one of the most comfortable treadmills I have used. The music was a little loud in some areas, but I understand that this is how a lot of people like it. 4 stars because of the sales calls. 5 starts for the facility.

Source: Google

Kathryn Gentry

★ 5

I don't come to this gym often since I only come to this location for hot yoga, but that alone gives it 5 stars for me. I take Stephanie's Flow class and it's an amazing experience and a great value for your money. In general this gym seems clean and well planned out with plenty of machines and room for working out.

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Sueellen Bicknell

★ 5

Crunch Fitness Hermitage trainers are so friendly, gym is always clean and well kept. Very enjoyable to workout there. Big shout out to
My trainer Kari Jo she’s the best 🩷

Source: Google

brad mckinney

★ 5

Ramone and Jeremy did a great job explaining how everything works and identifying my goals. I can’t wait to plug in and get in much better shape as I prepare for a hip replacement and pursue my goal of becoming a near scratch golfer.
Worked with Brent twice now. I am semi-retired from the medical field and have some challenges with multiple pelvis fractures. The first workout was too much for me at the present time. He graciously listened to me on my second visit and guided me thru a different regimen. There is NO doubt Brent knows anatomy and physiology as he helps me find a workout starting point that will work for me (not too hard or painful). I am hopeful that we will arrive at a workout regimen that will serve as a foundation a more active retirement lifestyle. Both my wife and I are very comfortable with the facility, staff and environment.

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James Scott

★ 4

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Amethyst Sage

★ 5

Great experience!!!

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Avontae Brown

★ 5

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Cari McNicholas

★ 5

The front desk staff was friendly and helpful

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Bancroft O'Quinn

★ 5

Romeo and Dakota were very personable, attentive and helpful in getting me started on my first day at the gym. The facility is clean, well equipped, and conveniently located off the interstate. Great place to work out!

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Dennis Shelton

★ 5

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Karla Colindres

★ 5

This gym is always clean and organized . Staff is very friendly! If you’re looking for an amazing personal trainer you need to ask for Lexi!

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gayle wemyss

★ 5

Great place to workout and also Jeremy is a great trainer. Very helpful even if you have health issues. He knows what to do!👍🏻

Source: Google

Darcy Perry

★ 3

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REVAMP FITNESS

★ 5

Love this gym!
It’s ideal for people who like functional training.

Source: Google

Katie Alford

★ 5

Oh my goodness this gym is AMAZING!!! It has really high quality equipment, knowledgeable staff, and is super clean. My absolute FAV part of my gym membership are the variety of fitness classes. Shout out to Miss Christina! She’s one of the fitness instructors and hosts the best, most creative workout classes - so I’m never bored of doing the same thing and there’s always something new to try! TOTALLY COME HERE! And when you do, schedule with Miss Christina for a FABULOUS workout 😜💪🏻😍

Source: Google

Victor Corral Granero

★ 5

Las instalaciones alestan muy bien, limpias y nuevas, no hay equipamiento viejo, tienen entrenamientos para guiarte, en mi caso, he podido coincidir con Ramiro, el manager del local, ha hecho que mi experiencia fuera muy agradable, recomiendo el lugar y a Ramiro!

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Tamiko Yarbrough

★ 5

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Daniel Legrange

★ 5

Great atmosphere

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VISIQN VIBESTYLE

★ 4

I enjoyed being able to have a punching bag to train with

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Brittany Hope

★ 5

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Jennifer Boyce

★ 5

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Anant Naik

★ 1

Could not use their facilities due to my medical reson so cancelled my membership with assistant GM. Still i am charge for 2 month and another year enrollment fees .when I went to enquire manager was not good in response and shown attetute . Instead of assuring me to settle the issue and acount .disipointed.

Source: Google

Josh Nash

★ 5

Great location, the staff are professional and nice.

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UnKnownDrop-YT

★ 5

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Austin 443

★ 2

This facility is great, I very much enjoy any Crunch Fitness. This is the worst location I’ve been to, I’ve been to them all over the south & it’s consistently the worst. Where do I start? The men’s locker room, specifically the toilets are always filthy. To the point you can tell they haven’t been cleaned because of a residue that’s been in the same spot for a week. The sinks have the same issue, and I’ll attach photos if I’m able to. The sinks will have a dirt ring around them & you can tell they’re never cleaned. Out on the gym floor, the wipes to clean equipment are often empty. Some of them flat out disappear & wont even be on the wall. I’ve noticed two cleaning stations vanished within the last month or two. The music in the gym is elevator music or pretty quiet. The loudest music in the gym is the headphones of the person beside me. It’s a dull environment that lacks. The workers don’t welcome you when you walk in & watch you struggle to scan your barcode, while they’ve got AirPods in, their phones out, or shooting basketball on their mini hoop attached to the pole behind the desk. I’m not asking for a warm welcome, but they’re not intentional whatsoever. If it’s not dirty locker rooms, missing cleaning stations, dull environment, or careless workers it’s weights missing or just laying around the gym. I know it’s not the responsibility to clean up after a guest. But if it looks like a mess, someone should probably get it cleaned.

Source: Google

Chris Myers

★ 5

Friendly staff, clean environment and everything always works.

Source: Google

Jamie Hebison

★ 5

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Kayleb Reid

★ 5

One month ago I started my journey to better self at Bell Rd Crunch, and I’ve got nothing but positive and encouraging vibes from the staff. So far after one month I’ve noticed that cleanliness is top tier, if anything is out of maintenance it’s usually fixed within a few days and if you need help don’t be afraid to ask, they will absolutely help out.
Lastly, I’d like to give a huge shoutout to my trainer, Lexi P.
I have nothing but great things to say about her knowledge, dedication, and skill when it comes to physical health and dietary. The physical improvement to myself are noticeable not only by me, but the people I know have made positive comments about my growth and Im grateful for all the encouragement and support she has provided. Again all thanks and dubs to Lexi

Source: Google

Lisa Murphree

★ 3

The facility is nice and the price is fair for the gym usage but if you choose to go with a personal trainer just know that it’s a mandatory 3 month agreement (which I don’t have a problem with ) but then when you decide you’re done you are forced to pay for an extra month of training sessions which in my opinion is not right and I’ve been a fitness professional for over 40 years.

Source: Google

Martini “Sexycan” Inda

★ 5

Friendly staff, very clean place, very organized, plenty of parking lot, nice place, good job guy's !!!

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Kaylee Deitrick

★ 5

Kari, Tim, and Alona were awesome!

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Patrick Johnson

★ 4

Smaller than the Crunch Fitness at my home gym location. Grateful for the ability to try this location. I was disappointed there wasn't red light therapy here.

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John Lowe

★ 5

Very clean and comfortable place to tame your inner beast.

Doc

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CiNel

★ 4

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A. Ray

★ 5

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D Lyn Wyn

★ 5

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Braydon Worrell

★ 5

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Paula Ramsay

★ 5

Started training with Jeremy... fun and informative!

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Geraldine Wade

★ 5

Great place to go great people amazing trainer Tim, makes workouts count

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Georgia Delane

★ 4

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Carlos Mendez

★ 5

Great Gym and Great Crunch team! Jeremy, Brent, Tim, and Dion have been great guys to work with! Gym is clean, has plenty of machines and equipment. Haven't had to wait long for anything! Highly recommend!

Source: Google

Cameron Morris

★ 1

Hard to cancel. Unhelpful staff. Charging me an extra month after I told them how I lost my job. Really a place devoid of any humanity. I don’t know how you look someone in the face and tell them you’re charging them an extra one maybe two months after they said the literally can’t afford it and shared their story. Heartbreaking to be in a situation like I am and then crapped on by a big corporation because they can. Don’t go to this soulless place. Go anywhere else.

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Ana Romero

★ 5

It was a great experience

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David Twomey

★ 5

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Nicole Gaylord

★ 5

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Qadra Mohamed

★ 3

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Michael Jo

★ 5

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K Z

★ 5

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Claude Chapman

★ 5

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Galileo Salinas

★ 3

Love the equipment amazing, I wish be cleaner under the machines is really dusty and hairy.

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Mark Watkins

★ 5

5

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Amanda Agee

★ 5

Love this place and the staff. Joined a bit ago for the hot yoga/pilates which I LOVE but aiming to get into more weight training and between how helpful the staff is and how user friendly the machines are I’m looking forward to it.

Source: Google

Julie Sadowski

★ 5

I don’t like to write reviews for places I like because I don’t care to see them get any more crowded. But I have to give Crunch Bell Rd 5 stars based on the size of the facility, the vast array of fitness options and great instructors. I’ve never taken a class I didn’t like. Id like to attend more often if they offered classes midday. By and large the best offering at this gym is their hot yoga studio. I took my first hot yoga class this past September with Stephaine. I hated my first class and thought I was going to die. But after I realized I burned 600 calories I was hooked. After 8 months of practicing yoga with Stephanie, my whole body has changed. I am stronger, leaner, more confident in my body and have an endurance for fitness that I’ve never had before. Don’t be fooled, Stephaine’s classes are not Zen. She pushes her students to their max and the results are unparalleled. I look forward to her classes all week and recommend her classes to all of my friends. I only wish she had more classes to fit with my ever changing work/travel schedule.

Source: Google

Rosemary Abundis

★ 5

I've been a member with crunch for years and finally decided to lock in and work with a trainer. Lexi has been the absolute best at keeping me accountable and helping me reach my weight loss goals🌹

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Lonnie Elam

★ 5

Nice , clean, and a great staff...👍🏾💪🏾

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Laurie McCabe

★ 5

I love coming to this gym! Friendly clean helpful… I only wish there were early am classes!

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Stephanie Ashurst

★ 5

Smaller gym than I am used to but very nice and very clean…I was impressed

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Rocky Davis

★ 5

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Vic G.

★ 5

5/5 star experience on first visit , whole staffing crew were dope. Good vibes and even better environment!

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Myles Clements

★ 1

This honestly the worst Crunch I have ever been too. Bathrooms are nasty and unclean. Staff act like they can't be bothered to speak with guest. You don't open until 0500 and half the time your staff can't even manage to do that properly. I have had multiple instances where myself and several other members are just sitting in the parking lot for well over 30 minutes for someone to open up. Take some cues from the Crunch in Clarksville and just be 24/7. I am glad to not be using this facility again.

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Kacy J

★ 1

Gym is fine, but make you jump through weird loopholes with 10 conditions to meet up perfectly together to be able to cancel….

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Vera Motley

★ 5

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Zach Bailey

★ 1

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Lisa Sadler

★ 5

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MIKE JEFFCOAT

★ 5

Great gym with a great environment.. clean & staff is helpful /nice. I recommend it

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Jennyfer Garces Del Valle

★ 5

I love my trainer Jeremy, it’s because of him that I’m achieving my goals. It’s hard work but I fell so good.

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Jenna Karadeema

★ 5

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Erin Turberville

★ 5

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Gary Eddings

★ 5

When I am in Nashville I always go to this gym over all of the other gyms in Nashville. Because it’s always clean and new equipment.

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Karina Fernandez Rodriguez

★ 5

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D. E.

★ 5

Friendly staff, clean and brand new equipment! Love this new gym 🥰

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Kimberly Agee

★ 5

I’m enjoying working out at Crunch Bell Road! I joined a few weeks ago. For the past few years I’ve been working out at two major Nashville bodybuilding gyms, so admittedly I was skeptical, but I’m super impressed with the cleanliness, the high-end Matrix equipment (nothing is broken - everything works!) and the offerings. The staff is attentive, thoughtful and helpful. Trainer Lexi has been extremely supportive and encouraging to my daughter and I. She has become a face we look forward to seeing. She actually listens and genuinely cares. We will be trying hot yoga and hot Pilates classes soon. Say hello to my new friend Ramiro when you check in. He’s a good guy who will go out of his way to help you. Request Lexi for your free one hour jumpstart training - tell her I sent you! :)

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Kate Stanford

★ 5

I have been looking for a gym i feel comfortable at since moving to nashville last year, and i finally found a gym im excited to go to!! Working with trainer Lexi has really helped me find my love for working out again. very supportive and pushes me to be better! if you are thinking about getting a personal trainer, ask for Lexi!!

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Danny Pulido

★ 5

Very nice facility

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Ashley Yarbrough

★ 5

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Kerry Adkisson

★ 5

I Just Joined Crunch and I Really liked The Staff and the Facility! I can’t wait to get myself back into shape again! 😁

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Helena Holcombe

★ 1

This place is ran horribly. We originally went in to get a membership for my son, he was 14 at the time, I spoke w the employee, even the "manager" about the fact that I needed to make sure he could be there w out me in the building. We even purchased the upgraded membership so he wpuld be able to bring a friend. I was assured once I filled and signed a release that would be fine. And it was for about 4 mo, then one day when he brought a friend and was rudely told "he can't just be coming in here by yourself " w out me present. I then decided to end the membership. I emailed, first she told it was fine, no problem. Then I noticed another charge in my checking, they hadn't stopped the payment, even though I had a verbal confirmation. I rea he'd out and was informed I had to sign a piece of paper for them to stop charging me, I explained I was never told that, that was a requirement for them to stop charging me. I am a busy single parent, I did not make it up to the gym for a few months, after multiple subsequent charges. When I spoke w the manager and explained the situation I was understanding of being charged for the few months I had forgotten to get up there to sign the paper, but asked to have them waive the 30 day notice (they keep charging you for an additional 30 days AFTER you request to end the membership) due the circumstances and the fact i was mislead by their employee in the first place, in my opinion, just to get another membership, they had just opened and of course wanted to get as many members as possible and in addition to that, i was never told that in order for them to stop charging me, i had to come sign a piece of paper. They're still pulling money from my account as of today. It's just insane to me how businesses choose to not do the right thing, especially small ones.

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Shanequa Knox

★ 5

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Beau Mckinney

★ 5

I'm so impressed with this gym! The staff is incredibly helpful and accommodating. There's a fantastic selection of equipment, with tons of free weights and machines 💪. The locker rooms are spotless and well-maintained 🚿. I highly recommend checking this place out if you're looking for a great workout experience.

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Jose Mendoza

★ 5

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Wilber Reyes

★ 5

Excellent

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Carolyn White

★ 5

Great gym! Surprised how large it is inside. Great variety of equipment & plenty of options to get a great well rounded work out in. Friendly staff & plenty of machines and free weights. You can reserve class spots online ahead of time so you know you’ll have a spot. Lots of lockers & some drink + nutrition options for post workout options too.

Source: Google

Gina Garza

★ 1

I absolutely loved this gym when it opened; now, not so much. The place is filthy and despite talking courteously with staff and the manager on site, nothing is ever done about it. There is something now growing out of the water fountains, disgusting. I don't fill up water here anymore. No rules are ever enforced, gym bag all over the floors, weights laying everywhere, people filming obnoxiously; even occurs in the locker rooms. Equipment is constantly out of order now too. There is high turn over in staff. Maybe 2 or 3 people left from the original team who opened the gym says a lot. Only still have my membership due to convenience of locations and price. Very disappointing, a lot of people had high hopes for this place.

Source: Google

Janet Brown

★ 5

I’ve worked with a couple of trainers and have been pleased with both. The facility is clean and the people are friendly. I’m one of the oldest in the gym when I’m there but I don’t feel intimidated or out of place. I’m very happy with Crunch!

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Justin garrison

★ 5

Positive energy, great music, clean, lots of room

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Enrique Fuentes

★ 5

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Alexis Brock

★ 5

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Shahem Amer

★ 5

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Snicc

★ 5

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Gorgeous Gab

★ 2

It was good while it lasted but when I was trying to cancel it they made me pay all of these fees and ofc if u don’t pay it supposedly it will “go to collections” that’s crazy but is what it is I guess.

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Tania Sofia Chambers

★ 5

Loving this place every day more and more! The stuff is really nice and friendly, the gym equipment is really nice, !!

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Jose Negrete

★ 5

Good

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Edward Smith

★ 5

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Steven Julian

★ 5

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Jane Harris

★ 5

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recaldo tyrell

★ 5

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Desiree Hardin

★ 1

Predatory business practice. Make it impossible to cancel membership when you move away. I am 5 hours away and they still want me to come in and sign to cancel the membership. I have explained how inconsiderate this is and they told me to write a letter as proof of address. I write the letter for cancellation coming directly from my home. They now want me to send them proof of address so I asked what that means and they want me to send them a bill. How is this allowed?
Highly recommend not starting your membership at this location.
Additionally they called me almost every day for a month in November after I stated I didn’t want to do their free hour session.
Also to note I never received the free T-shirt that comes with the membership.

Source: Google

Kenny Gaines

★ 5

Restarted my fitness Journey back in Nov 2024 with Bill my PT he has been nothing short of Amazing, kicking my butt every workout and holding me accountable to my Goals l have been losing weight and feeling Great all thanks to his Tutelage!!!

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Michael Lowery

★ 5

No pressure at this place. I've never been a gym person but as I'm getting older I needed a place and this is working out great for me. Thanks to everyone out there!

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C. Anthony Leath

★ 5

Very helpful and approachable staff

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Tasha Hincy

★ 5

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Christy Leffew

★ 5

Wayne is the best everyone there is so friendly love this gym!!!!

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Peggy Armstrong

★ 5

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Mesi Mesi

★ 5

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Michele King

★ 5

Every one AMAZING customer service!! Super excited to start this journey!

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aneitra moore

★ 5

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Juls E.

★ 5

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Michael A Lovell

★ 5

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Sean Würzburg

★ 1

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Timothy Jimison

★ 5

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Valinta Brown

★ 5

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Yannis Munyarugendo

★ 5

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miya malcolm

★ 1

I’ve been to many different gyms, having lived in three different states, and my experience with Crunch has by far been the worst. This is largely due to the issue I encountered when trying to cancel my membership.

When I first signed up, Asia was the staff member who assisted me. She accidentally signed me up twice, causing me to be charged twice on my initial payment. That was the first red flag. However, I let it go, as mistakes happen, and she assured me that the manager would correct the issue once they arrived.

Before signing up, the first question I asked was about the cancellation policy. Asia explicitly told me that I had two weeks to cancel the membership. However, when I attempted to cancel my membership on February 4th—after having it for 21 days—I was informed by Dakota that the actual policy requires a 30-day notice. This meant I would have to pay both the annual fee and the monthly membership fee, totaling $100.

It’s incredibly frustrating to be misinformed by staff, especially when I made a point to ask about the policy beforehand. I feel deceived and disappointed that I am now stuck paying an unexpected fee. When I brought this up to the manager, I was essentially told that it didn’t matter what Asia had said, and that I was still responsible for the payment. He even claimed he would call Asia to confirm what she told me, but I never received a follow-up call. Whether she lied or he never actually called her, the lack of accountability is unacceptable.

Beyond this frustrating experience, I found the gym itself unimpressive. The community lacks engagement, and overall, it gives off Planet Fitness vibes. The only positive experience I had was with Austin, a personal trainer, who was professional and helpful.

I typically wouldn’t leave a negative review, but the lack of transparency, miscommunication, and unwillingness to accommodate a situation caused by an employee’s misinformation made this an incredibly disappointing experience.

Source: Google

Daphne Brant

★ 2

Got the membership to go and decompress and get a little work out in. 1st they call you non stop to do a hour free of training. I told them no on the phone. Then finally went in to check it out they hassled me till I said yes I will do the hour of free training. They told me it was a scan and a light work out. Then they hassled me to sign up for training sessions I told them no multiple times. 2 time should have been plenty. They never sent me the scan. So I waited a while to go back because I didn’t want to be asked to sign up again. Personally I just want to go there and talk to no one. So I finally went back to use the tanning bed. The kid said sure bed 6. When I went back there someone was in it, when I turned around the guy was walking out. So Guess they don’t wipe beds down between guest. I walked back to the desk and asked if they wipe the beds down and he just pointed to the paper towels. So I grabbed the paper towels and spray that was in the work out area not even in the tanning area and went back in there to clean it. It was disgusting. I just walked out. Probably canceling my membership. I gave it 2 stars because the machines are nice. No i understand how that guy laid dead in a gym tanning bed for 3 days.

Source: Google

Andrey Fabian Cortes Melo

★ 5

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La cool

★ 5

Austin the personal trainer is great !

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Kevin Mitchell

★ 5

This is a great gym. There’s plenty of space and equipment so I haven’t ever run into any issues of not having enough room or enough equipment to do the kind of workout I was looking to do that day. I’ve been taking personal training classes for about 4 months as well and those are great. My coach Bill F is very knowledgeable and mixes up the workouts and muscle groups so that I get a great workout. It never feels like we’re doing the same thing every day and we allow each muscle group plenty of time to recover. He also takes into account any pain or issues I may have and adapts the workouts accordingly. The gym is clean and well organized and the staff are all welcoming, as well.

Source: Google

Tamara Herrera Rayte

★ 5

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Lakesha Taylor

★ 4

Went in for the first time last Friday. I absolutely love this gym. I've been a member of plenty others, 1440/TruFit/PlanetFitness/YMCA, so I know the exact things I'm looking for in a gym setting. My only con right now is it not having a sauna. I really hope this is something they could consider adding on in the near future. Also, I went in at 5 am and the cardio machines I went to (stairmaster and treadmill) had old (used?) paper towels in the cup holders. I would've preferred not having to remove those before working out, especially so early in the am, but I guess it's expected. Would've been nice to see more people cleaning their machines and more accessible cleaning stations. Other than that, i'll be back.

Source: Google

Destini Riddick

★ 5

My experience at crunch gym has been nothing but wonderful! The entire gym staff is very personable and helpful but Kari is a gem. I have used her as a personal trainer and she takes the time to listen to your needs and create challenging and impactful workouts. She adjust any workouts if needed while still ensuring they are working the appropriate area. The classes at Crunch are also a great perk!

Source: Google

Veej Of Hyperborea

★ 4

Excellent gym floor. Excellent equipment and selection. Bathrooms and tanning rooms need cleaning attention.

Source: Google

Scott B

★ 5

Best impression was the front desk employee Grant. He gave me a tour of the gym and it was very clean with all new equipment. He helped me get signed up quickly and helped in many ways including answering all my questions.

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Chris Reitz

★ 5

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YOSSAY Matos

★ 5

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Johannas

★ 5

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Michael McRae

★ 5

Mariana is THE BEST. She has taught me so much and is a great encourager and teacher.🌟🌟🌟🌟🌟

Source: Google

Jeanie Pitts

★ 5

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may clark

★ 5

I have been training with kari and she is the best!! Would highly recommend her for personal training!!

Source: Google

Kevin Mundy

★ 5

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Douglas Ruffle

★ 1

Crunch used the « bait and switch » by offering a free one hour intake and then saying they can provide coaching for $420 a month—8 times what I had signed up for via my health insurance plan. They didn’t indicate that this would be a possibility up front. I mentioned when first coming that I was not interested in a $7/month surcharge for using the « hot room » and just wanted to learn how to use the equipment machines. I wish they would’ve been honest up front by saying something like, « After an assessment we can offer personal accompaniment for an extra charge. » Instead, they did the « bait and switch » thing. So disappointing !

Source: Google

Kyiara Jackson

★ 5

This is a nice, clean, and friendly gym. I enjoy the Hot Yoga and Hot Pilates classes there! I definitely recommend this gym 10/10.

Source: Google

A nabil

★ 1

The guy with blond hair at the front desk is rude. Refused to give me a tour without filing application and had to them my email and phone number for just a tour

Source: Google

John Reynolds

★ 5

Had a great workout and machines were all available!

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giovonnie rae

★ 4

Everything’s great expect that the wifi signal is weak . I have to disconnect to play my music

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michael barnwell

★ 5

I had a great first experience at Crunch on Bell Road. Kyler at the front impressed me greatly with his knowledge of the brand and enthusiasm for what Crunch represents. Most definitely a Quality Employee!

Source: Google

anthony V

★ 5

Trainers are great here. Esteban is a down to earth guy and pushes you to better yourself and is a great motivator. He’s very knowledgeable and breaks everything down for you to maximize your session. Highly recommend!

Source: Google

Chris Roorda

★ 5

Gym was very clean and all equipment was in working order.

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Shannon Reynolds

★ 5

Great gym lots of machines to workout on. Staff is very helpful and friendly. Mark is the best! I recommend getting a personal trainer if you have not been to the gym in awhile. Kari seems to be very knowledgeable and is very encouraging.

Source: Google

Hayden Hopper

★ 4

Gym was clean with a large variety of equipment.

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Joseph Nicholson

★ 5

The glorious house of gains! 💪

Source: Google

mr live

★ 5

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Danie Marie

★ 5

Andria was an amazing hot pilates instructor! She was subbing in but her energy made mine and my friends experience so wonderful! Hope she has a regular rotation!

Source: Google

ZaKylah Bryant

★ 5

I’ve been training with Kari for about a month now and I have never felt better about myself or my fitness journey since I started personal training with her. Before, my fitness journey had been on and off for a long time but Kari’s motivation and commitment to proper form has helped me a lot to enjoy working out and to get the results I want without wasting time. I highly recommend her to anyone and she is super nice!

Source: Google

Cody Unger

★ 5

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Dwan Irby

★ 5

I’ve worked out at several crunch fitness through out several states and I find them my personal favorite. Not to knock it’s competitors, but this one has an energy based environment necessary to gain maximal motivation in which results in maximal gains. Need I say more 👍🏽

Source: Google

Heydi Carballosa reyes

★ 1

It's a nightmare to terminate your membership in this place. More than a month ago I personally went to give the 30 days of notice to terminate my membership which is month to month, the girl who attended me told me that everything was fine and the next payment that would be October 28th would be the last. Today is November 27th, more than a month later, after I notify that I wanted to cancel my membership, they are still charging my bank account for a membership that "is supposed to no longer exist" because I personally went to cancel it and complied with the 30 days notice policy. They are legal scammers here. I would never recommend this place at all. Very easy to get you and a nightmare to cancel your membership.

Source: Google

Kevin H

★ 5

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Karissa Adams

★ 5

Team was so nice! Can’t wait to go back!

Source: Google